All Reviews for Family & Accessible Travel

I was able to fully enjoy the ocean in Honolulu. The weather was great, and we had plenty of time for snorkeling, followed by a fun cruise. I even encountered the turtles I wanted to meet, which made it a wonderful experience. If I have the chance again, I would definitely like to participate.

ホノルルの海を満喫できました。
天気も良く、シュノーケルの時間もたっぷりあり、その後のクルージングも楽しかったです。
出会いたかった亀にも遭遇でき、大変楽しめました。
また機会があれば、是非参加したいです。

We traveled with a 3-year-old child and my grandfather, so I made a reservation for some beach activities. The check-in was along the beach under the blazing sun... we arrived too early and the sunlight was intense! But the pier to the boat! My spirits were lifted!!

I was told to stay outside if I wanted to hear explanations in Japanese, and there was one Japanese crew member, so I felt reassured about the language barrier!

As soon as we set off, we saw small fish and even a sea turtle in the shallow waters, and the sea breeze was refreshing! It was a quick hour, but I was very satisfied.

However, since the time was short and we were on the boat, I thought alcohol might not be necessary. If there was an option for just soft drinks, I would have preferred that!

3歳前の子供と爺と３世代で旅行をしたので海遊びに予約しておきました。
受け付けは炎天下のビーチ沿いで・・・早く着きすぎて日差しが強かった～
でも、船までの桟橋！テンション回復！！
日本語で説明が聞きたい場合は中に入らず外にいて！っと声を掛けられ
クルーに日本人が１人いるので言葉の面でも安心！
出発してから、すぐの浅瀬で小魚がいたりウミガメが見えたり海風も爽やかっ！
あっという間の１時間でしたが大満足です

しかし、時間も短いし船の上ということからアルコールはいらないかも。
ソフトドリンクのみの料金がでるなら、そちらでもよかったと思いました☆彡

I'm 56 years old, but I don't know Elvis from his peak years, I just met Michael, and I have no idea about Katy. However, including the Hawaiian part, it was a lot of fun.

We started with cocktails and then enjoyed a meal while chatting. I thought, "This tastes familiar," and it might be from STAR of Honolulu?

All the performers put in a lot of effort, entertaining the audience. Since our seats were close, we could even hear their breathing. It was very powerful. There were many Japanese people, so maybe they made the English jokes easier to understand?

My husband and I are beginners who are totally hooked on Hawaii (this is our third time in three consecutive years). It was our first time at a typical Hawaiian show, and we had a great time; the time flew by.

Being from the countryside, I'm not used to entertainment itself, so I might find everything "amazing."

いい歳（56歳）ですが、エルビスは若い頃のピークを知らず、マイコーはジャストミート、ケイティーはさっぱりわからず。でもハワイアンも含めて、とても楽しかったです。
カクテルからスタートしてワイワイ言いながら食事へ、「どこかで食べたようなと思ったら」STAR of Honolulu？かな。
出演者みんな一生懸命のパフォーマンスで、観客を楽しませてくれます。席が近いので、皆さんの息遣いまで聞こえます。迫力満点です。日本人が多いので英語のジョークもわかりやすく言ってくれてるのかな？
私たち夫婦は、ハワイ・どハマリ初心者（3年連続3回目）です、ベタなハワイのショーが初めてでしたが普通に楽しく、時間の過ぎるのもすごく早く感じました。
田舎者なので、Entertainmentそのものに慣れてなくて、何でも「スゴイ」と感じているかもです。

This time, I booked a flight to the Big Island of Hawaii departing at 9:30 AM, but it seems there are few people who can go to the airport at that time, so the meeting time in front of the hotel ended up being at 6:00 AM. I arrived around 6:30, and it was quite difficult to pass the time inside the airport.

今回は朝9：30発の飛行機でハワイ島に行くために予約したが、この時間帯に空港に行かれれる人が少ないようで、ホテル前の集合時間がなんと早朝の6：00になってしまい、6時30頃には到着。空港内での時間つぶしが大変でした。

The area around Waikiki has many one-way streets, so it's helpful that they drop you off at the hotel entrance, but it took a long time to get to the hotel in the back because of the detours. Since it was a hostel near Kuhio Beach, I was prepared for it to be the last stop, but I thought it would be nice if we could arrive a bit earlier to save some time.

ワイキキ周辺は一方通行が多いので、ホテルの入り口まで送って下さるのは助かるのですが、裏手のホテルに行くのに遠回り遠回りで時間がかかっていました。
クヒオビーチ付近のホステルだったので最後になるのは覚悟していましたが、もう少し早くつけると時間的ロスも少ないのになと思いました。

My first experience with parasailing was amazing. After arriving in the morning, I took part in the activity, and even though I had been sound asleep on the way to the departure port (about 10 minutes from the hotel), I was wide awake by the time they put on the equipment. I felt a bit anxious while waiting my turn, but once I was pulled up high into the sky, with Waikiki below me, I felt no fear at all and was completely moved by the experience. The guides also helped ease my tension a lot.

初体験のパラセーリング、朝到着してからのアクティビティで、出発の港(ホテルから１０分ほど・・・)迄、爆睡してたのに、装備を付ける頃か目はパッチリ、ちょっと不安で順番待ち、
でも、引っ張られて空高く上がると、ワイキキを眼下に、恐怖なんか微塵も感じず、感動しまくりでした。又、ガイドの人達が随分緊張をやわらげてくれました。

I boarded the ship alone.

Since I occasionally get motion sickness, I took some anti-nausea medication 30 minutes before boarding (I wanted to enjoy the trip).

I checked in at a small booth next to the Sheraton Hotel. I think just saying my name was enough to complete the check-in.

We gathered near the catamaran and then lined up for a photo. (Afterward, they were selling the photos for about 2,000 yen. I wish that was included in the tour price.) I didn't understand anything during the English explanation, but it was fine. After the photo session, we took off our sandals and boarded the ship. The side we boarded was the direction we were heading (front). I placed my bag behind a chair, but I hope that was okay.

There were no Japanese people on board. Everyone else was families or couples.

It was fine to wear a swimsuit.

They played reggae and other music, which felt nice. I think Mai Tais were sold for around 500 yen. I believe there were beers available too.

The captain had a great vibe. He interacted with other guests, but since I was alone, he asked me where I was from, which made me happy. Because of that, a group of young men and women sitting next to me spoke to me in Japanese. I made friends, even if just for the trip.

A man who had come by boat from quite far away (maybe he was an acquaintance of the captain?) was lounging on an air sofa, floating. (What a luxurious way to spend time!) I felt like the scene of the captain tossing a can of beer was very American!

We moved quite far from Waikiki Beach. I was moved by the sight. I love the ocean, and I almost cried... haha.

If you sit on the side you boarded (the front), you'll get splashed by waves along the way. Kids and young people were having fun. The passengers were all getting excited together. If you don't want to get wet, please be careful.

The sea breeze felt really nice, and I almost fell asleep on the way back.

I decided that I will definitely ride again when I go to Hawaii. I could ride every day. Next time, I want to try the sunset cruise too.

Thank you very much.

女一人での乗船です。

たまに車酔いをする方なので、
乗船30分前に念のため(楽しみたいので)酔い止め薬を飲みました。

シェラトンホテル脇の小屋？で受付。
名前を言うだけでチェックインが済んだ気がします。

カタマランが止まっている近くに集合し、そのあとに一列に並び写真を撮ってもらいます。
（終わったあとに確か2,000円ぐらいで販売していました。ツアー代金に含まれて入れば良いのになぁ。）
英語の説明を受けてもなにも分かりませんでしたが大丈夫でした。
撮影が終わると、サンダルを脱いで乗船。
登った側が進行方向(前)＊です。
荷物は適当に椅子の後ろに入れましたが大丈夫だったのかな？

日本人はゼロ。
全員ファミリーやカップルでした。

水着でも大丈夫でしたよ。

レゲエなど音楽がかかって気持ちが良いです。
マイタイは500円ぐらいで販売していた気がします。
ビールもあった気がします。

キャプテンのノリが良かったです。
他のお客さんにも声をかけていていましたが、私は一人での乗船でしたので、どこから来たの〜？と、声をかけてくれました。嬉しかったです。
それもあり、隣に座っていた歳の近い男女グループが日本語で話しかけてくれました。
旅の間だけですが友達も出来ました。

ビーチからかなり離れたところに船で乗って来た男性(キャプテンの知り合いだったのか？)がエアソファーに寝転び、浮いていました。(すごい贅沢な過ごし方！)
キャプテンが缶ビールをおすそ分けで投げている光景がアメリカっぽい〜〜‼︎‼︎と感じました。

ワイキキビーチから結構離れていきます。
なんだかその光景に感動。
海が大好きなので涙ぐみました…。笑

登った側・進行方向(前)＊に座ると、途中でスプラッシュ！といって波がかかります。
子どもから若者が楽しんでいました。割と乗客みんなで盛り上がります。
濡れたくない方は気を付けてくださいね。

海風が本当に気持ちよくて帰りに寝そうになりました。

またハワイに行ったら必ず乗ろうと決めました。
毎日乗っても良いかも。次はサンセットクルーズも乗りたいです。

ありがとうございました。

I used the round-trip service. When I arrived at the airport and went to the Roberts Hawaii booth, there was a Japanese-speaking staff member who quickly guided me to the shuttle bus. The female driver didn't seem to speak Japanese, so she remained silent all the way to the hotel, but I felt there was no waiting time and the driving was smooth and safe.

For the return trip, I only waited about 7 minutes for the pickup at the hotel. There was said to be traffic, but I felt reassured as we arrived at the airport with plenty of time to spare. The air conditioning in the vehicle was effective, so I felt it was necessary to have a light jacket.

On the outbound trip, I was even given a shell necklace, and I think there are no issues at all if you're simply requesting transportation between the airport and Waikiki. If I have the chance again, I would consider using this service.

One thing to be careful about is that since I used Hawaiian Airlines this time, I was dropped off at their entrance for the return trip. However, the baggage check for flights to the Hawaiian Islands and the mainland U.S. was right in front, while the baggage check for international flights, including Japan, was a bit further back (to the left) from where I was dropped off. In the end, I ended up wandering around and had to ask a staff member in English, so I can't help but think it would have been clearer if they had just mentioned it from the start.

I didn't pay any extra tip since it was included.

往復利用しました。
空港についてロバーツハワイのブースに行くと、日本語スタッフがいたのですぐにシャトルバスまで案内してもらいました。ドライバーの女性は日本語は話せないようでホテルまでは終始無言でしたが、待ち時間も無く安全運転でスムーズに感じました。
復路でのホテルへのお迎えも7分ぐらいしか待ちませんでした。渋滞してたそうですし、空港にもかなり余裕を持って着けたので安心でした。車内は冷房が効いていたので、羽織りものは必須だと感じました。
往路では貝殻のネックレスもかけていただきましたし、単に空港⇔ワイキキ間の送迎を頼むのなら全く問題無いと思います。もしまた機会があったらお願いすると思います。

1点だけ気をつけるとしたら、今回ハワイアン航空を利用したので復路ではそちらの入口で降ろして貰ったのですが、ハワイ諸島やアメリカ本土行きの手荷物預かり所が正面にあり、日本含む諸外国の手荷物預かり所は降ろして貰った所より若干奥(左側)に進まないといけませんでした。結局ウロウロしたあげく係員に英語で質問するハメになったので、最初から一声かけてくれれば分かりやすかったのに〜と思わないでもないです。

チップは込みとのことなので特段払いませんでした。

The expression "silent driver" was spot on. It was neither good nor bad, neither kind nor unkind. It felt like being transported from point A to point B.

「無口な運転手」という表現がピッタリでした。
良くもなく、悪くもなく、親切でも不親切でもない。
A地点からB地点まで運搬された感じ。

The day I participated was a bit windy, but the weather was nice, so the view was amazing! During the parasailing, time flew by, and I wished it could have lasted a little longer.

参加した日はちょっと風が強かったですが、お天気は良かったので眺めは最高でした♪♪パラセーリングをしてる間はあっという間だったのでもう少し長かったらなぁと思いました。

It was fun! It felt great! We are a couple with two children in the fourth grade. We jumped two at a time. The view was nice, and the height wasn't scary at all. The kids were very satisfied. The crew was also very accommodating and helped us with all the gear. They took a lot of photos with a digital SLR camera, and there are videos as well. It will be a wonderful memory. The pick-up and drop-off were on time. I'm glad we participated.

楽しかった〜。気持ち良かった〜。夫婦と小学校4年生の子供2人。2人ずつ飛びました。景色も良いし、高さも怖くありません。子供たちも大満足。船員さんの対応もよく、全て装着してくれました。デジタル一眼レフの写真もたくさん撮ってくれます。動画もあります。とても良い記念になります。送迎も時間正確。参加して良かったです。

It ended up being surprisingly uneventful and not as scary as I had thought. The staff was friendly and spoke Japanese. However, I had a hard time finding the pickup vehicle. The name I was given was not written on the car, and I finally met the driver after contacting the tour company (which only spoke English). Tips are not included in the tour price, so you need to bring cash for that.

思っていたほど恐怖感なく意外とあっけなく終わってしまいました。スタッフは親切で日本語も通じました。ただ、ピックアップの車が見つけにくく苦労しました。聞いていた名前は車に書かれておらずツアー会社(英語のみ)に連絡をしてやっとお迎えのドライバーに会えました。チップはツアー代金に含まれていないのでそのぶん現金を持参する必要があります。

Since it was my first time, I went for 90 meters, which was high enough. But I might have been okay with going higher. In the end, I ended up with my butt in the sea, so it's better to participate in a swimsuit.

初めてだったんで90mにしましたが、充分高い。でももっと高くてもよかったかも。最後はお尻を海につけられてしまったので、水着で参加がいいですね。

Unlike diving, you can easily dive down to 30-40 meters and see the blue sea where sunlight doesn't reach. The sight of the submarine emerging from the ocean is breathtaking. The cruise is enjoyable and feels great, so I recommend it for families.

ダイビングと違って、気軽に30-40mまで潜れて、太陽に光の届かない青い海が見れました。潜水艦が海から飛び出してくるところは圧巻です。クルーズも楽しめて気持ちがいいので、家族連れにはおすすめです。

I waited a little at the airport, but there were no particular issues with the transfer to the hotel. If I have the chance, I would appreciate it again!

空港で少し待ちましたが、特に問題なくホテルまで送迎していただきました。機会がありましたらまたよろしくお願いします！

White sandy beaches, crystal-clear sea, welcoming turtles, and dolphins jumping next to the boat.
I was satisfied even before entering the water♪

The underwater world was beautiful, with sharks, turtles, and various fish.
I was very satisfied.

白い砂浜、透き通る海、出迎える亀、船の横でジャンプするイルカ
海にはいる前でも満足♪

海の中は綺麗で、サメや亀、いろんな魚がいました
大変満足

Last time, I had to wait quite a bit at the airport, but this time they were punctual for the pickup and provided a comfortable ride. The driving was careful and pleasant. I would like to use their service again.

前回は空港でかなり待ちましたが、今回はピックアップの時間に正確で快適に送っていただきました。運転も丁寧でしたし快適でした。また利用したいと思います。

The pickup was on time and I was comfortably taken to the airport. The driving was careful and pleasant. I would like to use this service again.

ピックアップの時間に正確で快適に空港まで送っていただきました。運転も丁寧でしたし快適でした。また利用したいと思います。

The instructor is kind of young but they are really enthusiastic.Indeed it is very helpful and my families do really have a goodddd time. I especially appreciate that cheerful attitude which make you feel comfortable for the whole surfing time.

Competent crew and very friendly. Website preparation is excellent.

Captain Dan and his first mate were professional, efficient and gracious. My 3 kids (17,15,12) and I had a great parasail experience with X-treme. We got every bit of airtime we paid for, and then some. I was thoroughly impressed with the Captain's dexterous maneuvering as he dipped us in and out of the ocean. The first mate got everyone clipped in and clipped out so smoothly that there was almost zero down time in between us parasailers.

I used the service for both going and returning from the hotel to the airport. The shuttle arrived 5 minutes before the scheduled pickup time of 7:00 AM. I was at the meeting point 10 minutes early, so I was picked up right away and we departed! It was a comfortable journey. I would like to use it again!

行きも利用し、帰りのホテル→空港も利用しました。
早朝（7：00）のピックアップ時間だったのですが、5分前にはシャトルが到着。
10分前には集合茶所にいたので、即ピックアップしてもらい、出発！
快適な移動でした。また利用したいです！

I used it from the airport to the hotel. After arriving, there was almost no waiting time before departure. It was very smooth and comfortable. The female driver provided a tour guide in English. I would like to use it again.

空港→ホテルで利用しました。到着後、ほとんど待ち時間もなく出発。
とてもスムーズで快適でした。
ドライバーの女性の、英語での観光案内付きでした＾＾
また利用したいです。

The captain and crew mate were excellent. They were having fun and clearly love their jobs. We had a great time and got to see beautiful sights.

My husband and I were looking for a night out and this fit the bill. Our service was the best of the several excursions we have taken while here. The food was good and was cooked at our request to my personal liking. The show itself was very good which continually moved forward with good timing. The only negative I found was we sometimes lost the vocals, my husband thought is was probably due to our location in the room, which was on the floor directly in front of and below the stage. Dispite this it was an excellent show.

The 3 guys did an excellent job going over safety an simple instructions in the classroom, on the beach the were patient and helpful. I was satisfied with the results!

We participated as a couple.
They provided transportation, and there are staff members who speak Japanese, so those who are worried about English can feel at ease!
The lessons are given with simple Japanese instructions, so there are no problems at all.
There are multiple opportunities to catch waves, so I believe anyone can learn to stand up!
Finally, we also received a group photo at the end.
We made wonderful memories.

カップルでの参加でした。
送迎も頂き、日本語を話せるスタッフもいるので英語で心配な方でも安心です！
レッスンも簡単な日本語で指示してもらえるので全く問題ありません。
何度も波に乗るチャンスがあるので誰でも立てるようになると思います！
最後にグループで1枚写真の入ったデータももらえますよ。
素敵ないい思い出ができました。

I tried it at 150m, but we were the only Japanese participants, and the guide mostly spoke English, which made me a bit anxious. However, once I took off, the situation changed completely! Not only could I enjoy the breathtaking views of Hawaii from the sky, but the beautiful ocean was truly "Blue Hawaii"!

150ｍでトライしたのですが、参加者で日本人が自分たちだけで、ガイドさんもほとんど英語しか話さないので少し不安な気持ちもありました。
しかし、いざ舞い上がると状況は一変！空からハワイの絶景を一望できるだけでなく、美しい海がまさしく「ブルーハワイ」でした！

When we booked our vacation, I knew this activity was the MUST DO of our time in Honolulu! It was awesome! Too bad I got motion sickness on the boat while we waited for other patrons to sail. If you're sensitive like me, take dramamine an hour before you sail. The staff was as accommodating as can be expected in the middle of the ocean! The photos captured are amazing and well worth the extra $30.

Fantastic experience with a first rate crew. Well worth the value for three hours of snorkeling, sea turtles, spinner dolphins, colorful fish, and great sailing. Crew put safety first and had fun with everyone on the boat. Would go back in a heartbeat! My nine year old says this was her best experience of the vacation!! Thanks to the Holokai crew!