All Reviews for Family & Accessible Travel

This was my second time participating, and it was so much fun that I brought a friend who was visiting Hawaii for the first time.

At the Terrace Luau, there was a whole roasted pig, and all the Hawaiian dishes were delicious.

It seems that the content of the show is constantly changing, so I never got bored.

About 90% of the participants seemed to be Japanese, but Katy Perry wasn't very well-known among the older audience and didn't get much of a reaction.

Michael Jackson and Elvis were, of course, very well-known and received a great response.

We got to see both hula and fire dancing, and everyone in my group was very satisfied. They said the one-hour show flew by.

I would like to participate again when I visit Hawaii next time.

私は２度目の参加でしたが、
とても楽しかったので
初めてハワイに行く友人を連れて
参加しました。

テラスルアウでは仔豚の丸焼きがあり
ハワイ料理も美味しいものばかりでした。

ショーの内容は、どんどん以前と
変化しているようで
見飽きませんんでした。

参加者は９割がた日本人のようでしたが
ケイティー・ペリーは年配者の方には
知名度が低くてあまりウケませんでした。

マイケルジャクソンとエルビスは
さすがによく知られているので
大ウケでした。

フラもファイヤーダンスも見られて
同行者はみんな大満足。
1時間のショーがあっという間だったと
言っていました。

また渡ハしたときは、参加したいと思います。

I was worried about the language barrier, but I decided to go with this option since the infant fee barely applied. Surprisingly, they were on time (actually, even a bit early, just like in Japan!) and the driver was kind, which was great. There were only six of us on the bus. The price was reasonable, so I would like to use this service again.

日本語が通じず心配でしたが、乳幼児料金がギリギリかからないのでこちらに決めました。
意外にも時間どおりで（むしろ十分前でまるで日本みたい！）ドライバーさんも親切でよかったです。
バスも私たち6人だけでした。
価格も手頃なのでまた利用したいです。

I was able to see the underwater world of an unknown realm, and it was very moving. My mother, who is in her 80s, was also very happy. However, it seemed that the ladder to get down into the submarine was steep and scary, but the crew kindly supported us.

未知の世界の海底を観ることが出来、とっても感動しました。80代の母も大変喜んでいました。ただ、潜水艦に降りる時のハシゴが急で怖かったようですが、クルーの方が優しくサポートして下さいました

I have been to Hawaii several times, but this was my first time attending this show. First of all, I was surprised at how close the audience was to the stage! Until I saw it, I thought it would be just another typical Hawaiian show, but it was completely different! While it may not be on par with Las Vegas shows, it was quite similar. The fire dance was also very impressive due to the proximity to the stage.

I signed up for the dinner package, and the meat was delicious. Above all, the staff's service was outstanding! The entire experience, including dinner, lasted about three hours, but I enjoyed it without getting bored. I would definitely recommend it to someone.

There were drinks available in the waiting room, and the service was good, so I recommend arriving a little early. However, I was a bit disappointed with the lobster...

I have added more memories of Hawaii!

ハワイに何回か来たことがありますが初めての今回のショーでした。
まず客席が舞台にかなり近いのがビックリ！見るまではハワイによくありがちなハワイショーかと思いきや全滅違いました！
ラスベガスのショーとまではいかないですがかなり近いものがありました。
舞台に近いせいもありファイヤーダンスも迫力満点でした。
ディナー付きで申し込みましたがお肉が美味しいかったです。そして何よりスタッフの方の対応が素晴らしい！ディナーも含めて3時間程度でしたが飽きずに楽しめました。
誰かにオススメしたいと思います。
ウェイティングルームのドリンクもありサービスもいいので少し早めに行かれることをオススメします。
ただロブスターが少し残念でした…
またハワイの思い出がふえました。

The return bus was not the usual white vehicle like the escort car, but a nice-looking one, and it was great that the driver could speak Japanese.

帰りのバスはいつもの護送車のような白い車体でなくキレイな車体で、運転手さんも日本語が話せて良かったです。

We took the turtle snorkel cruise and the Happy shout cruise and had a fantastic time on both. The boat crew is a ton of fun! We will definitely do it again the next time we are out. Thanks guys!

The experience was great. The only negative I have is I was suppose to get my military discount refunded after I showed my ID at the time of check in. I still haven't received anything. I definitely would like my refund. Also the parking where Veltra suggested I parked at Ilikai hotel don't validate for free parking. That was $7.00 an hour for two hours. When I could have parked right next to the event and paid for the tickets at the counter I think next time I'll just get my tickets through the counter.

I used this service separately from the family tour pack I was on. At the airport, I was assisted by a Japanese person, which made my transfer to Waikiki worry-free. The driver was also kind, and there were no issues. I had been using another shuttle bus, but I think I will choose this one next time!

ツアーパック参加の家族とは別に個人手配だったので利用しました。
空港では日本人の方に対応して案内してもらえて不安なくワイキキに移動できました。
ドライバーさんも親切で問題なかったです。別のシャトルバスを利用してましたが、今度からこちらにしようと思いました！

I used it on the Big Island as well, and they picked me up on Oahu too! They came to pick me up at the luggage pickup area! I would like to use it again if I have the chance!

ハワイ島でも利用しましたが、オアフ島でも利用☆荷物をピックアップする場所まで迎えに来てくれました！また機会があれば利用したいと思います！

Loved this excursion!! Family had a great time snorkeling with the crew and lots of turtles. Even an octopus too. Everyone loved this trip. Highly recommend wish it was longer.

The highlight of my trip to Hawaii. Awesome crew, loved the sail and got to see so many turtles. Highly recommended!

After arriving, I was told to go to the Roberts Hawaii counter, but there wasn't a specific counter. When I asked the staff around the airport, I received advice to look for someone wearing a yellow shirt, and I was able to easily find a Roberts staff member afterward. However, I thought that if someone isn't used to speaking English, they might feel a bit anxious. Other than that, I was satisfied with the service.

到着後、ロバーツハワイのカウンターまで来てくれ、という話でしたが、特にカウンターはなく、空港の周りのスタッフに聞いたら、黄色いシャツを着ている人を探せばいい、といったアドバイスを受け、その後あっさりロバーツのスタッフを見つけることができました。ただ、英語に慣れてないないと不安に感じるかもしれないなーと思いました。その他の対応などは満足でした。

It was more powerful than I expected, and the staff were great entertainers. My 10-year-old daughter and I had a wonderful time. I definitely want to do it again!

思った以上の迫力とスタッフのエンターテイナーぶりで、10才の娘も含めて大変楽しめましたぜひまたやりたいです❗

This was so much fun! We loved every moment, and guides Jay and Jamie were wonderful. They were safe, professional, very fun, and good at what they do. The parasailing had amazing views and wasn't scary, even though we went up really high. It was so peaceful and beautiful up there. Thanks Jay and Jamie for an amazing experience we'll never forget!

I was a bit drowsy at first due to fatigue from Hawaii, but once I woke up and started watching, my eyes were glued to the performance. Of course, Presley and Michael were amazing, but I was surprised by the dancers in the background who seamlessly performed not only hula but various other dances as well. It was even more surprising to realize that they were the same staff who brought us drinks during our first meal. Wow, it was incredible. It was very engaging, and I highly recommend it. The buffet meal might not be the best, so I give it four stars.

ハワイ疲れで最初はウトウトしてましたが、はっと目覚め見始めると、目が釘ずけになりました。プレスリーやマイケルはもちろん素晴らしいのですが、バックで踊っている方々がフラはもちろんの事どんなダンスでも次々とこなし、ビックリしました。それが最初の食事の時にドリンクを運んで来てくれたスタッフだとわかり、ますますビックリ。いやー、凄いです。見応えあって、オススメです。バイキングの食事はいまいちかも。で、星4つ。

My 18 and 21 year old "kids" and I had an amazing afternoon aboard the Spirit of Aloha. The captain and crew were friendly and very knowledgeable about the catamaran and about the area's flora and fauna. The gear supplied was well maintained and they had the correct optical masks for both of us that were glasses. We swam with several Honu as well as dozens of tropical fish. All in all it was a fantastic day and we are so happy that we made the trip.

I got this as a gift for my husband for Fathers Day !! So my 2 teens would go up with him . They had never been on it and they loved it !! They loved the staff and how fun they were!! I came on as a spectator and I loved the boat ride and being able to be there with my little family seeing them so EXCITED!! Loved the pictures we bought ! They were amazing!!! Next trip .. I'm booking another one !!!

I had a refreshing experience sailing on a yacht, feeling the wind and splashing waves as we headed out to the open sea. Coming to Hawaii, it was definitely fun to engage in an activity that allowed me to experience the ocean.

ヨットに乗って、波をかぶりながら外洋へと風を受けて爽やかな体験ができました。ハワイに来て、やっぱり海を体験出来るアクティブティで、楽しかった。

Not many fish the day we went but lots of huge sea turtles The buried wreaks were fun we traveled really close to a lot of interesting underwater features.

After visiting Hawaii ten times, I experienced parasailing for the first time in my 50s! I challenged myself to a height of 150 meters! Before heading out on the boat, music was playing, and I was in a great mood. Life jackets were distributed, and although the boat swayed a bit, we confirmed safety while watching others parasailing around us!

There were about five groups on the boat, but they took photos for us while we waited, making the wait enjoyable! When it was our turn, I felt a bit anxious due to the height, but I was moved by the beautiful sky and scenery! The aerial walk was incredibly fun, and even though I was intentionally dropped into the sea, the water felt great! The landing back on the boat was smooth and not scary at all. The service was attentive until the end, and I highly recommend it!

ハワイ10回にして、50代にしてはじめてパラセーリングを体験しました！
高さ150メートルに挑戦しました！
ボートで沖に出る前から音楽が流れノリノリ気分で
ライフジャケットが配られ
ボートが少し揺れたりしたけど風や周りでパラセーリングやっている様子を確認したり、安全確認もばっちりでした！
いざ、ボートには5組位乗っていましたが、待ち時間にも写真を撮ってくれたりして
楽しく順番待ちが出来ましたよ！
いざ、自分達の番になり高さのあるので少し不安でしたが、綺麗な空と景色に感動でした！
そして、空中散歩も最高に楽しかったし、海にわざと落とされたけど水の気持ち良かった事！
ボートへの着地も怖くなくスムーズでしたよ
最後まで接客も丁寧でお勧めします

I arrived nearly an hour late due to a flight delay. When I went to the reception counter and gave my name, for some reason, I was marked as already checked in. Then, when they placed the shell lei around my neck, it hit my face, but it seemed like they didn't notice. I felt a bit sad, as it seemed like I wasn't being welcomed.

飛行機の遅延で予定よりも一時間近く遅れて到着しました。
受付カウンターに言って名前を伝えると、なぜか私は手続き済みになっていました。
そして貝のレイをかけられる時に顔にバチッとぶつかりましたが、気付いていないようでした。
何だか歓迎されていないようで悲しかったです。

The boat ride to the point was quite intense, so I was really nervous... (If you're sensitive, motion sickness medication is a must.) But once it was time to jump, there was no time to be scared; the start happened in an instant.
My father, a high school student, and a third grader jumped together, while my mother watched to take photos, but the boat's movements were so intense that she couldn't capture anything... However, the staff were kind and took many photos for us instead.
The two staff members didn't speak any Japanese, but they were full of jokes and it was fun. The American family we rode with was also cheerful, making for a great time.
All three of us were very satisfied with the height (120m) and the duration, and we are saying we definitely want to participate again next time!

ポイントに着くまでのボートの走りがかなり激しかったので、かなりビクビクしていましたが…(弱い方は酔い止め必須です)いざ飛ぶことになったら、怖がっている暇もないほど、あっという間のスタートでした。
父、高校生、小3の三人一緒に飛び、母は撮影のために見学でしたが、ボートの動きが激しく撮影できず…。が、スタッフの方が親切で代わりにたくさん撮ってくださいました。
スタッフ二人は日本語は全く通じませんが、ジョークも多く楽しかったです。同乗のアメリカ人ファミリーも明るい方で良いひと時でした。
三人とも高さ(120m)、時間とも大満足で、次回も絶対参加したい！と言っています。

I use this service every time I travel to Oahu. Even when my flight from Japan arrives late, there are plenty of options available, so it's very convenient to get on quickly. I'm also requesting it for my return trip this time!

オアフ島旅行の際には毎回利用させていただいています。
日本からのエア到着が遅れた時にでも、けっこう便数も多いので直ぐに乗れてとても便利です。
今回も帰りもお願いしています！

There were indeed five hotels on the tour, but the pickup time was too early (I should have canceled when the time was confirmed), and I ended up with too much time at the airport. I wish there had been a bit more consideration.

確かに回るホテルは５箇所ではあったが、ピックアップの時間があまりにも早く（時間が決定した時点でキャンセルすれば良かったのですが）、空港で時間を持て余してしまった。
もう少し考慮してほしかったです。

They arrived at the hotel on time. The passengers were half Japanese and half foreigners. We arrived at Honolulu Airport without any issues. I would like to use this service again.

時間通りにホテルに来てくれました。
乗客は日本人と外人が半々でした。何も問題なくホノルル空港に着きました。また利用したいです。

I wasn't expecting much since I had a terrible experience last year, but it was reassuring to see them waiting with a sign. I appreciated their consideration for the slow car. Since the prices are the same everywhere, I think I'll ask for their service again next year.

去年散々な思いをしたから期待していなかったが、サインをもって待っててくれてまず安心。車が遅いことなど気を遣ってくれてよかった。
値段はどこも変わらないから、来年も期待してお願いしようと思う。

Away from the hustle and bustle of Waikiki, feeling the sea breeze, the view of the hotels from the ocean truly embodies Hawaii. This was my first experience on my tenth trip to Hawaii. There were 40 passengers on board, and only three of us were Japanese from my family. The female deckhand who moved swiftly was wonderful. I burned the blue of that ocean into my memory. I want to ride again!

ワイキキの雑踏から離れて、海風を受けながら、
洋上から見るホテル群、これぞハワイです。
ハワイ旅行１０回目にして、初めての体験でした。
乗船客４０名、日本人は我が家族３名だけでした。
テキパキ動く女性甲板員さんスバラシイです。
あの海の青さを眼に焼き付けました。
また、乗りたいなあ

I used this service for my round trip. When I arrived in Honolulu and was feeling lost, someone kindly approached me, which was really helpful.

On the way back, I was waiting in the hotel lobby, and before I knew it, the bus had already left. I thought I needed to wait at the hotel entrance. It made me realize that things are indeed different from Japan.

往復こちらを利用しました　
ホノルル到着して迷っていると声をかけていただき本当に助かりました

帰りはホテルのロビーで待っていたので、分からないうちにバスは行ってしまいました
ホテルの入り口（玄関）で待たなければいけないと思いました
やはり日本とは違うなって思いました

I had to wait a little because they were sorting by hotel destination, but I was able to use the service without any issues. I received a shell lei at the airport.

ホテルの行先ごとに、振り分けをしているので、少し待ちましたが、問題なく利用させて頂きました。空港でシェルレイをもらいました。

They picked me up at the hotel on time. I was able to use the service without any issues. The car was clean and comfortable.

時間通り、ホテルでピックアップしてくれました。問題なく利用させて頂きました。車内もきれいで快適でした。