All Reviews for Family & Accessible Travel

The meeting place is a bit vague, and I get nervous as the time approaches, but the driver comes to find you, so it's fine as long as you keep looking around. My return flight was with Hawaiian Airlines, but I was dropped off at the domestic entrance and managed to check in using the machine (which had Japanese language options). When I was dropping off my suitcase, I was told that the international flights are over there, and I finally realized that the international terminal is right next door. The check-in counters for international flights were extremely crowded, so I guess it worked out well. Since the international and domestic terminals are next to each other, I managed to get through.

集合場所がザックリで、時間近くになるとドキドキしますが、ドライバーさんが探しに来てくれるので、きょろきょろしていれば大丈夫です。
帰りがハワイアン航空でしたが、国内線の入口に降ろされて、なんとか自動機械（日本語あり）でチェックイン。スーツケースを預けるときに、インターナショナルはあっちだよ。と言われて、ようやく国際線は隣だと気づきました。国際線フロアのチェックインカウンターは大渋滞だったので、まぁよかったかなと。国際線と国内線は隣同士だったからなんとかなりました。

I arrived more than 30 minutes earlier than the scheduled time, so it's better to pack with some extra time. Also, there was something like rusty powder stuck to the bus seat, which got my luggage dirty. It's a good idea to check before sitting down.

予定時刻よりも30分以上も早く来たので、荷造りは余裕を持ってやった方が良いです。
それと、バスの座席に錆びた粉？のようなものが付着しており、荷物が汚れてしまいました。
座る時は確認した方が良いです。

I was caught up in an unbelievable mistake where my reservation was not found on-site. I had the printed voucher with me, and the local staff apologized, saying, "If you have the voucher, there must be a reservation," so it was likely a mistake on the part of the Japanese staff.

The local team hurried to assist and followed up with conversations, but in the end, I was made to wait for over an hour under the scorching sun. It wasted my precious time, and it was truly an unacceptable mistake. There was no apology from the staff who made the mistake, and it was a really terrible way to start.

現地でまさかの予約が入っていない、ありえないミスに巻き込まれました。
こちらは印刷したバウチャーをきちんと持参しており、現地スタッフも「バウチャーがあるなら予約は間違いない」と謝罪していたので、恐らく日本スタッフのミスでしょう。
現地の方が慌てて対応してくれ、話をするなどフォローしてくれましたが、結局1時間以上も炎天下の下で待たされました。
貴重な時間を潰され、本当にありえないミスです。
ミスしたスタッフからの謝罪もなく、本当に最悪な気分でのスタートでした。

It was a transfer by a large bus. I think it was due to the increased number of people, but there were enough seats for everyone, so we could ride comfortably. They confirmed the airline we were using and took us to the gate, which made it a pleasant experience.

大型バスでの送迎でした。
人数が多くなった為だと思いますが、人数に対して十分な席数だったので、ゆったり乗れました。
利用する航空会社を確認され、そのゲートまで送迎して貰えるので、快適でした。

I was a bit lost trying to find the shuttle pick-up area after arriving at the airport, but when I asked the airport staff, they quickly helped me. If I had asked from the beginning, I think I could have saved time and arrived without any trouble. While waiting for the shuttle, the airport staff were engaging and made interesting conversation, so I was able to wait without getting bored.

空港到着後のシャトル乗り場が分からず、少し迷いましたが、空港の方に確認すると直ぐに教えてくれました。
最初から聞けば、時間の無駄が無くたどり着けると思います。
シャトルを待つ間も空港待機スタッフが、面白く話をされてて、退屈せずに待ち事が出来ました。

I applied two days ago and received a prompt response that I could participate right away. I am very satisfied with the quick service. The paragliding captain was humorous and fun, and my family was able to enjoy the experience. If there is a next time, I would like to use this service again.

2日前に申込みましたが直ぐに参加可の回答を頂きました。対応が早く大変満足しています。パラグライダーの船長もユーモアがあり楽しい方で家族で楽しむことが出来ました。次回があればまた利用したいです。

Surfing for the first time in 13 years!
I was able to stand up on the board in just one try, and the waves and instruction were great.
It's an English lesson, but they also speak in Japanese, and because it's an English lesson, I was able to make friends from other countries as well. It was the best!

13年ぶりのサーフィン！
1回で立てたのも、波も指導も良かったから^ ^
英語レッスンですが、日本語も交えて話してくれるし、英語レッスンだからこそ、他の国の友達もできたし最高です！

Small children can participate. Since you'll be going down a ladder, it's better to wear pants. I'm satisfied that I could give my child the valuable experience of seeing the beautiful scenery at the bottom of the sea from inside a submarine.

小さな子供も参加できます。はしごを降りたりするので、ズボンで参加した方が良いです。
海の底の綺麗な景色を潜水艦の中から見るという、貴重な経験を子供にさせてあげられて満足です。

I had no experience with surfing, but I really wanted to try it, so even though my schedule was tight, I participated on the first day of my arrival.
The ocean was incredibly beautiful! Surfing was tough, but it was fun. The instructor was very experienced and kept encouraging us to try as many times as we could until we felt we couldn't anymore (laughs).
The data was delivered quickly too! Thank you very much!

サーフィンは未経験でしたが、ぜひやって見たいと思い、日程がキツかったのですが、到着初日に参加しました。
海がめちゃくちゃ綺麗！サーフィンはしんどかったですが、楽しかったです。先生は教え慣れていて、無理というまで、何回でもやらされます(笑
データもすぐに届きました！ありがとうございました！

There were no particular issues with the pickup, and I was able to travel comfortably back and forth.
Outbound: At the airport, the staff came to pick me up at the agreed location holding an iPad with my name on it. The bus was a little late, I think?
I was almost taken to the wrong Aston Beach Hotel, but when I communicated that, they confirmed the pickup location for the return and delivered me properly.
Thank you! Mahalo!

お迎えにも特に問題はなく、快適に往復できました。
往路：空港でのお迎えは、スタッフが名前いりのipadを持って約束通りのところに迎えに来てくれました。ちょっとバスが来るのが遅かったかな？
Aston Beach Hotel　と　Aston Beach Hotel　を間違えて連れて行かれそうになりましたが、伝えたら、帰りのpickup場所を確認してくれて、きちんと届けてくれました。
ありがとう！Mahalo!

Last time, I used this service during my trip over Golden Week when I couldn't book a tour, and I thought it was not bad. So, I used it again this time when returning home. The pickup time was on time, and they handled the loading and unloading of luggage properly. Also, the fact that they don't go around multiple hotels is appealing.

前回はGW中の旅行でツアーが取れずに利用し、悪くないなとまた今回も帰国時に利用しました。 お迎えの時間もオンタイムで荷物の積み下ろしもきちんとしている。 また、あまり複数のホテルを回らないのも魅力です。

I am so glad we decided to take this hike through Veltra tours, we were provided with walking sticks (which you will definitely need), water and insect repellent. I am a 60 years young female with lower back arthritis, my girlfriend is 72 years young and we both survived and enjoyed it.. The scenery along the hike is beautiful. You should not wear your very nice gym shoes due to some mud and rocks along the way. Getting to the top (end of hike) seems to never come quick enough, but by the end of the hike when you see how beautiful the waterfall is, it becomes well worth it.

Overall, there were no issues.
On the submarine, Japanese was played through headphones, so the children probably didn't mind at all.

For example, if they could understand even simple English like "you can see the submarine when you go up on the deck," it seems they would be fine without the Japanese guide time in the morning.

Of course, the children were very excited about being on a submarine for the first time.

概ね問題無し。
潜水艇ではヘッドフォンで日本語は流れてくるので、子供は全く気にならなかったはず。

例えば、船上に上がると潜水艇が見えるとか、そんな英語さえ判れば、午前中の日本語ガイドタイムで無くても大丈夫そうです。

勿論、初めての潜水艇に子供は大喜びでした。

I was glad that they accommodated flights from the Big Island. At the suitcase pickup location, they were waiting with a smile and holding up my name. The driver was also very kind. I will use their service again next time.

ハワイ島からのフライトにも対応してくれて、良かったです。
スーツケースをピックアップする所で、名前を掲げて笑顔で、待機してくれていました。
運転手さんも大変親切でした。次回も利用します。

It's okay if you don't speak Japanese! They called me by name, which was nice. The timing was accurate, which made me feel secure. It's affordable and reliable, so I want to use it again next time.

日本語が通じなくても大丈夫！ちゃんと名前で声かけてくれました。
時間も正確で安心しました。安いし、安心だし、次回も利用したいです。

In recent years, I have been visiting Hawaii once or twice a year, and I have been using this shuttle service. The airport staff and drivers are friendly, and the prices are very reasonable, which I appreciate.

近年、毎年１〜２回ハワイへ来ていますが、この送迎サービスを利用させていただいています。空港のスタッフの方やドライバーの方も親切で、またお値段も格安で有難いです。

I had a very scary impression when I arrived. The guide explained everything in Japanese.

It was difficult to take photos, and when I requested a service, it was tough to find out that an additional $20 was required!

非常に怖い印象を持って望みました。
ガイドの方は日本語で説明して頂き

写真が撮影やりにくくて、サービスでお願いした際に、20ドルが別途必要というところが厳しかったです！

I was a bit anxious since it was my first time using the service, but I was picked up from the hotel safely before the meeting time! The driver didn't speak Japanese, but he was very friendly and communicated well with gestures, which made me feel at ease arriving at the airport. He dropped me off right in front of the airline's counter, which was very convenient! I was able to line up before the morning rush at the counter entrance. The price was also reasonable, and I would like to use this service again next time!

初めての利用で不安もありましたが、集合時間前に無事ホテルにピックアップ！
ドライバーさんは日本語は出来ない方でしたが、明るい笑顔とジェスチャーで対応良く、安心して空港に到着出来ました。
ちゃんと利用する航空会社のカウンター前で降ろしてくれたので楽ちんでした！朝イチのカウンター入口の列が混み合う前に並ぶことが出来ました。価格も安く、次回も利用したいです！

I usually use his shuttle service, but this time I decided to try Mr. Roberts. At $16 per person, it was expensive, so I signed up for one person and the other went to the hotel via the bus. There was a reception area immediately to the right after exiting the group exit. At first, there were only two groups, but it quickly increased and ended up being fully booked. Since $16 is high, I searched and found a $10 shuttle for the return trip, so I signed up for that. It was a great deal for the shuttle to the airport with just two groups.

hisの送迎を毎回利用してるのですが、今回ロバーツさんを利用してみることにしました。1人16ドルは高いので、1人申し込みして1人はザバスでホテルへ向かいました。団体出口を出てすぐに右側に受付がありました。最初２組だけでしたが、どんどん増えて結果満員御礼になりました。16ドルは高いので、探した結果帰りは10ドル送迎があったので申し込みました。２組だけの空港までのお値打ちな送迎でした。

The snorkeling part was good. Remaining hour and a half was the most boring tour I even had in Hawaii. Complete waste of time and money. Would not recommend this tour to anybody.

As soon as I arrived in Hawaii, the staff at the counter on the right side of the exit were very pleasant, and the male staff member who assisted me while waiting for the shuttle was cheerful and fun, which eased my tension! Thank you very much!

ハワイに到着してすぐ、出口右側にあるカウンターで、感じよく対応して頂いた上に、送迎車を待っている時の男性スタッフの応対がとても陽気で楽しかったので、緊張感が和らぎました！ありがとうございました！

They talked about the history of Hawaii, but I couldn't understand anything at all... (*ºчº*)w

I thought I would have enjoyed it more if I could speak English. (´∇｀)

Thank you very much!!!!

ハワイの歴史の話をしてくれたんですが。。。
全く聴き取れず。。。。(*ºчº*)w

英語が喋れたらもっと楽しめたなーっと思いました(´∇｀)

ありがとうございました!!!!

We had a great time out on this cruise got to be up close to wild turtles which was great

I was a little worried until the pickup arrived, but they came on time, and in fact, they picked me up a bit early. The driver was friendly and it was very nice. I would like to use this service again next time.

お迎えが来るまで少し心配でしたが、遅れることもなく、むしろ早めにピックアップ
していただけました。運転手さんも気さくな方でとてもよかったです。
次回も利用したいと思います。

We traveled with eight people, including young children, but our flight from the Big Island was slightly delayed, so we received our luggage a bit late. However, the staff was waiting for us in front of the baggage claim with a name placard, making it very easy to spot them. They efficiently handled our large amount of luggage, which we greatly appreciated. I highly recommend this shuttle service for traveling with small children. The service from the condominium to the airport was also very kind, and we had a wonderful trip without any worries.

幼児も含めて8名での旅行でしたが、ハワイ島から到着の飛行機が少し遅れたため荷物を受け取ったのが少々遅かったのですが、きちんとバッケージクレームの前で名前のプラカードを係りの方が持って待っていてくださりとても見やすくまた、荷物がたくさんあったのですが手際よく運んでくださりとてもありがたかったです。小さなお子様を連れての旅にも是非お勧めしたい送迎シャトルです。コンドーミニアムから空港までもとても親切で何の心配もなくとてもよい旅になりました。

I wanted to see a show in Hawaii, and I found a campaign for a second ticket free for "Rock-a-Hula," so I signed up immediately (･∀･). The shuttle service was also free, but since I was staying near the Royal Hawaiian Center where the show was held, I walked there. I arrived around 6:15 PM.

Dinner was served about 1 to 2 hours before the show started. We were welcomed with drinks and pineapple, and then we each took a plate to the area where the food was laid out. There was a wide variety of dishes, and the whole roasted pig was showcased by the chef. While the pig was the main attraction, the huli huli chicken and roast beef were also delicious.

Since it was a buffet, I planned to go back for more, but I got full after just one plate and decided against getting more. For dessert, there were cakes and coconut macadamia nut ice cream, and I tried everything. During the meal, we learned hula dancing, and the atmosphere was filled with the sounds of ukulele and singing, truly capturing the essence of Hawaii.

After dinner, we entered the venue in order, and I was seated on the second floor, but I didn't feel far from the stage at all. Plus, the Elvis impersonator came up to the second floor and even shook hands with us. We enjoyed hula dancing and fire dancing with impersonators of Michael Jackson and Katy Perry, and time flew by.

At the end, we were able to take pictures with the impersonators for free! I really had a wonderful time. Thank you, ALOHA!

ハワイで何かショーを見たくて探していたらロックアフラの2人目無料のキャンペーンがあったので即申込みました(･∀･)
送迎も無料でしたがショーのあるロイヤルハワイアンセンターの近くに宿泊していたので歩いて行きました。
18:15頃に到着しました。
食事はショーがはじまるまえ1.2時間でとるようになっていました
スタッフの方からのウェルカムドリンクとパイナップルが振る舞われ、その後は1人ずつ皿を持ち料理が並んでいる所へ
種類も豊富にあり豚の丸焼きはシェフが披露していました。
その豚がメインですが他にもフリフリチキンやローストビーフも美味しかったです。
ビュッフェなので次に取りに行こうと思っていましたが1皿でお腹いっぱいになり追加は断念しました。
デザートはケーキやココナッツマカダミアクッキーアイスクリームがあり全部制覇しました。
食事中はフラダンスを教わったりウクレレの音や歌で雰囲気はハワイでした。
食事後順番に会場入り2Fの席だったのですがステージとの距離はあまり感じませんでした。
しかもプレスリーのそっくりさんは2Fまで来てくれて握手もしてもらえました。
マイケルジャクソン、ケイティペリーとフラダンスやファイヤーダンスと、あっという間に時間が過ぎました。
最後にはそっくりさんとの写真撮影も無料で出来ました！
本当に楽しい時間が過ごせました。
thank you ALOHA!

Nice show! I took my family (the age varies from 9 to 87), and everyone liked it!

We departed from Kaka'ako, and the pickup from Waikiki was quick. I participated in the Honolulu Screamer during my previous trip, and this time I was taken care of with parasailing. Since it was around 8 AM, the seawater was cold, so I requested not to touch the water, but the boat's driving technique was excellent, and I was able to enjoy the view from 150 meters without touching the water. If you're going to parasail, I recommend going for 150 meters. I think first-timers may feel anxious or scared, but once you experience it, you'll wish you had done it sooner. You'll be back in Waikiki by just after 9 AM, so I think it's easy for those with other schedules to fit this in.

カカアコから出航でワイキキから送迎もすぐなので前の旅行でもホノルルスクリーマーに参加させていただき今回はパラセイリングでお世話になりました。朝8時台ということもあり海水が冷たかったので着水せずとお願いしましたがボートの運転テクニックも抜群で一度も着水せず高さ150ｍからの景色を堪能することが出来ました。どうせパラをするのなら150ｍがお勧めです。というか初めの人は不安や怖さがあると思いますが一度体験すればこんなに良い体験をもっと早くすればと思うはずです。9時過ぎにはワイキキに帰って来れるので他のスケジュールがある人にも気軽に出来ると思います。

I had my first experience in a world 30 meters underwater. I was able to see many turtles. Also, while ascending, a whale came to greet us. It was just a moment, but it was thrilling. The guide mentioned that seeing a whale in this area is very lucky! I never expected to see one at this time, making it truly a lucky tour.

海底30Mの世界を初体験。たくさんのカメさんに会うことができました。
又、浮上中になんとクジラさんがご挨拶にやってきました。ほんの一瞬でしたが興奮しました。
説明をしてくれる方がこのあたりでクジラを見るのは大変ラッキーだ！と言っていました。
まさかこの時期に見れるとは思いもよらず正にラッキーなツアーとなりました。

This was our first luau and we both enjoyed it.

Husband and I chose the Golden Circle package. We were given leis when we arrived, seated next to the stage, and were among the first to go up to the buffet.

The buffet was typical buffet foods with some Hawaiian additions. It was nie to taste new flavors but, the meats were overcooked and dry. Typical steam tray buffet. There were some nice vegetable options and the desserts were good. I don't recommend the poi. Try it somewere else.

The show takes the guests on a tour of the Polynesian islands through dance. The dancers play to all 3 sides of the seating so everyone gets a good show. Woo! The dancers were great. The musicians were great. The emcee was great. Yes, we enjoyed the show. I was mesmerized by the skill of the dancers.

My biggest complaint is the seating. We were very cramped at the tables. The chairs are uncushioned wood and tightly packed. It kinda reminded me of a wedding-type seating.