All Reviews for Family & Accessible Travel

Great experience! Staff were great! Went out of their way to make you feel welcome and very accommodating! Highly recommend these guys!

We participated in this tour because my husband wanted to try parasailing. As a result, it was really fun! The moment we took off and were lifted by the wind felt like a roller coaster, and while it was scary, it was also exhilarating. It felt like we were birds, and seeing the beautiful scenery of the Hawaiian sea and Diamond Head from above was truly the best feeling, blowing away all my daily worries and stress! I also purchased the photos taken at the end. They were a bit pricey at $30, but I think it's worth it for the memories. I would love to participate again if I have the chance. Thank you!

今回主人のパラセイリングがしたいという希望でこちらのツアーに参加しました。
結果、本当に楽しかったです！
飛ぶ瞬間や風に煽られる瞬間はジェットコースターのようで、怖いながらも爽快感がありました。
鳥になった気分で、空の上からハワイの海やダイヤモンドヘッドなどの美しい景色を臨むのは本当に最高の気分で、日頃の悩みやストレスを一気に吹っ飛ばしてくれました！
最後に撮ってもらった写真も購入しました。
30ドルとちょっと高めですが、思い出や記念には良いと思います。
また機会があれば参加したいと思います。
ありがとうございました。

The outbound trip was a bit chaotic due to the driver's mistakes, but the return trip was comfortable and without issues. Since the destination was the airport, there shouldn't have been any mistakes. In the case of the outbound trip, the hotels were different for each passenger, which likely caused confusion for the driver.

往路は、ドライバーのミスもあり、バタバタしましたが、復路に関しては問題なく快適に利用させていただきました。目的地が空港なので、ミスのしようもないはずですけどね。往路の場合は利用者ごとに送るホテルが別のため、ドライバーが混乱したのでしょうね。

This was a fun excursion for the kids. You go on a submarine ride about 115 feet down. The tour guide is very entertaining and makes the time go by very fast! He also points out all the fish you are going to see!!

After having dinner, we watched the show. The meat at dinner was very delicious. We were able to watch the show from a very good seat, right in the middle of the front row of the VIP section, and we even got to take photos and have a handshake. Personally, I enjoyed the fire dance the most. Although we weren't very familiar with songs by Elvis or Michael Jackson, we had a great time. However, if you participate, it might be even more enjoyable if you do some preparation in advance. The location is also within the Royal Hawaiian Center, which is easily accessible, so if you have the time, I definitely recommend joining.

ディナーを頂いてから、ショーを見るという流れでした。
ディナーはお肉がとてもおいしかったです。
ショーについてはVIP席の中でも真ん中の最前列という非常にいい席でみることができ、写真や握手もしてもらえました。
個人的にはファイヤーダンスが一番楽しかったです。
私たちはエルビスやマイケルジャクソンの曲などをあまり知らなかったですが、十分楽しむことができましたが、参加する際は、事前に予習しておくと更に楽しめるかもしれません。
場所もロイヤルハワイアンセンター内でアクセスもよく、時間があればぜひ参加してもらえればと思います。

This was our first time visiting Hawaii and we definitely wanted to check out a catamaran tour. This was by far the best choice for us. The tour was amazing! Very convenient and affordable choice.

It was a bit confusing at the airport exit and we had to wait, but after resolving an issue where a fellow passenger forgot their luggage and I handed it to them, the driver seemed to think I understood English. He drove while providing guidance in English between Waikiki and Kahala. My first impression of Hawaii improved greatly!

空港出口でわかりづらかった＆待ったのですが、相乗り客のお荷物忘れに気づいて渡してあげたりしたトラブルを解決した後は、英語がわかるお客様と思ってくれたのか、運転手さんがワイキキ～カハラ間を英語で案内しながら運転してくれました。ハワイの第一印象がよくなりました！

I used the service without any particular issues. I felt reassured because there were Japanese staff members and people who could speak Japanese. However, it would have been helpful to be informed in advance via email or other means about the change in the drop-off location, depending on the hotel.

特に問題なく利用しました。
日本人スタッフや、日本語を話せる方がいたので、安心しました。
ただ、（ホテルによってですが）降車場が変更になっていたので、事前にメール等で教えていただけるとありがたかったです。

Everything was going smoothly, but the driver mistakenly thought the hotel was different and took us on a hotel tour. Every time we stopped, he would call out a name, and when I told him it was wrong, he seemed dissatisfied and headed to the next hotel. We were called out for another hotel, but since it was obviously a different one, I said it was wrong again, and he left in a bad mood. We finally arrived about an hour after leaving the airport. It was incredibly frustrating to pass by the hotel we were supposed to get off at multiple times. I wish the driver would carefully check the instructions. For someone who is new, they might think this is normal, but for someone who knows the hotel's location and name well, it was an unpleasant experience.

全てが順調に進んでいたのに、ドライバーが、勝手に宿泊ホテルを勘違いして、ホテルめぐりをしてくれました。止まるたびに名前を呼ばれるのですが、違うと伝えると不満そうにしながら、次のホテルに向かいました。また、別のホテルについて呼ばれたのですが、当然別のホテルなので、違うというと、またまた不機嫌にしながら発車。ようやく到着したのは、空港から一時間ぐらい経っていました。降りるべきホテル前を何度も通過されるって、なんとも割り切れませんでした。ドライバーも指示書をしっかり確認してほしいものです。初めての方なら、そんなものかと思うでしょうが、ホテルの位置も名前も良く知っている者にとっては、いやな体験でした。

I challenged myself to 120 meters. It had a sufficient height and felt quite long! The wind was refreshing, and it was a lot of fun. The boat sways quite a bit, so motion sickness medication is a must!

120Mに挑戦しました。十分な高さがあり時間も結構長く感じました！風が気持ちよくてとても楽しかったです。船が結構揺れるので酔い止めは必須です！

In addition to fish, I was able to see sunken ships and airplanes on the seabed, which made me feel like I was exploring the ocean floor, and it was a lot of fun. I also encountered sea turtles and sharks. It's a shame I didn't get to see any whales! Unlike going into the sea, there's no need to change clothes, so it's easy to participate.

魚以外にも、海底に沈んだ船や飛行機を見ることができ、海底を探検してるような気分でとても楽しかったです。ウミガメやサメにも遭遇することができました。クジラには出会えず残念！海に入るのと違い、着替えたりしなくていいので気軽に参加できていいですね。

It was smooth without having to search from my side, thanks to the assistance at the luggage pickup. It was easy!

荷物のピクアップのところでお声がけいただき、こちらから探さがすことなくスムーズでした。楽チンでした！！

My wife said she wanted to go parasailing, so we joined this tour. Regarding this tour, none of the driver, reception, or boat staff spoke Japanese. However, the staff were accustomed to Japanese customers, and we were able to enjoy the parasailing experience without any major issues.

On the boat, lively music played, and participants took turns flying into the sky. Even while waiting for our turn, it was fun just watching others soar. I still remember the exhilarating moment when I actually took off into the air. While flying steadily, I could see the distant condominiums of Oahu, and it really hit me that we were in Hawaii. My wife and I both felt, "I'm so glad we came," and we were truly satisfied. After touching the water a few times and going up and down, we returned to the boat. Be sure to wear a swimsuit when participating.

*Points of concern:*
- I had reserved for 120 meters in advance, but it seemed like the staff were raising us based on their own judgment? The participants didn’t feel much difference in height, so I think either 90 meters or 120 meters would be sufficient.
- The staff will take commemorative photos on a 1G SD card. I think it was around $20 or $30 to purchase. My wife really wanted it, so we bought it, but I thought they could have lowered the price a bit since there was some dirt on the lens.
- The boat moves at quite a fast speed. If you're prone to seasickness, be sure to take motion sickness medication beforehand.

奥さんが「パラセイリングしたい」と言っていたため、このツアーに参加。
このツアーに関しては、運転手、受付、船上スタッフ全員日本語が通じませんでした。ただ、スタッフも日本人に慣れており、特に問題なくパラセイリング体験出来ました。
　
船上ではノリの良い音楽が掛かり、次々と参加者が空に飛んでいきます。順番が回ってくるまでも、参加者が飛んでる様子を観るだけで楽しかったです。実際に飛んでみても、勢い良く空を飛ぶ瞬間は今でも覚えてます。また安定して空を飛行している時は、遠くオアフ島のマンション群を観ながら、ハワイに来たんだと実感出来て、奥さんと二人で「来て良かったね」と本当に満足できました。海に何度か着水させて、上下させた後、船に戻ります。必ず水着着用で参加しましょう。
　
※気になった点
・事前に120m、で予約していましたが、船上のスタッフは感覚で空に上げている様子？で、参加したメンバーで高さの違いは感じられませんでした笑　90mか120mの申込で十分だと思います。
・スタッフが1GのSDカードに記念写真を撮ってくれます。確か20ドルか30ドルくらいで買い取りが出来た気がします。奥さんがどうしても欲しいとのことで買い取りましたが、もうちょっと値下げしてくれても良いかな、っと思いました笑　レンズにゴミが付いてたので。
・結構早い速度で船が移動します。船酔いが気になる人は、必ず酔い止め薬を服用しておきましょう。

After leaving the airport, I was able to move smoothly to the hotel. Thanks to that, I had a great start. Thank you very much. The driver seems to be a big fan of "Marugame Seimen" and their "udon." (laughs)

空港出てから、ホテルまでスムーズに移動できました。
おかげさまで良いスタートが切れました。
有難うございました。
運転手さんは「丸亀製麺」の「う～どん」の大ファンらしいです。(笑)

The pickup arrived on time, and I was able to trust them with the driving. If I have the opportunity again, I would like to request their services.

迎えも時間通りに来てくれて、安心して運転を任せられました。
また機会があれば、お願いしたいと思います。

I chose a standard seat, but since I arrived early, I was able to sit in the front row even with a standard ticket. The show was spectacular and very enjoyable. The stage is surrounded by tables in a U-shape, so no matter where you sit, you can enjoy the dancing from all angles.

The food looks delicious, but don't expect too much from it. (laughs) It was mentioned that you would receive a shell lei, but standard seats don't get anything. Only gold and diamond seats receive that.

スタンダード席にしましたが、早めに行ったのでスタンダードでも前方に一番近い席に座れました。ショーは圧巻でとても楽しかったです。ステージをこの字型に囲ってテーブルがあり、どの席に座っても四方を向いてダンスしてくれるので横側でも楽しめます。
美味しそうに見えますが、料理は期待しないで下さい。笑
シェルレイをもらえると書いてましたが、スタンダード席は何ももらえないです。ゴールドとダイヤモンド席のみでした。

I've been wanting to go parasailing with my boyfriend for the experience and adrenaline rush!! Found this website thru my cousin who lives in Hawaii and looked thru the activities. Found parasailing at a good price and was excited!
The employees helped ease our nerves and pick up was super awesome and convenient! They also offered picture taking! Relieved I didn't have to ask anyone to use my phone to take our pics
Would definitely try it again!!

The meeting place is a bit vague, and I get nervous as the time approaches, but the driver comes to find you, so it's fine as long as you keep looking around. My return flight was with Hawaiian Airlines, but I was dropped off at the domestic entrance and managed to check in using the machine (which had Japanese language options). When I was dropping off my suitcase, I was told that the international flights are over there, and I finally realized that the international terminal is right next door. The check-in counters for international flights were extremely crowded, so I guess it worked out well. Since the international and domestic terminals are next to each other, I managed to get through.

集合場所がザックリで、時間近くになるとドキドキしますが、ドライバーさんが探しに来てくれるので、きょろきょろしていれば大丈夫です。
帰りがハワイアン航空でしたが、国内線の入口に降ろされて、なんとか自動機械（日本語あり）でチェックイン。スーツケースを預けるときに、インターナショナルはあっちだよ。と言われて、ようやく国際線は隣だと気づきました。国際線フロアのチェックインカウンターは大渋滞だったので、まぁよかったかなと。国際線と国内線は隣同士だったからなんとかなりました。

I arrived more than 30 minutes earlier than the scheduled time, so it's better to pack with some extra time. Also, there was something like rusty powder stuck to the bus seat, which got my luggage dirty. It's a good idea to check before sitting down.

予定時刻よりも30分以上も早く来たので、荷造りは余裕を持ってやった方が良いです。
それと、バスの座席に錆びた粉？のようなものが付着しており、荷物が汚れてしまいました。
座る時は確認した方が良いです。

I was caught up in an unbelievable mistake where my reservation was not found on-site. I had the printed voucher with me, and the local staff apologized, saying, "If you have the voucher, there must be a reservation," so it was likely a mistake on the part of the Japanese staff.

The local team hurried to assist and followed up with conversations, but in the end, I was made to wait for over an hour under the scorching sun. It wasted my precious time, and it was truly an unacceptable mistake. There was no apology from the staff who made the mistake, and it was a really terrible way to start.

現地でまさかの予約が入っていない、ありえないミスに巻き込まれました。
こちらは印刷したバウチャーをきちんと持参しており、現地スタッフも「バウチャーがあるなら予約は間違いない」と謝罪していたので、恐らく日本スタッフのミスでしょう。
現地の方が慌てて対応してくれ、話をするなどフォローしてくれましたが、結局1時間以上も炎天下の下で待たされました。
貴重な時間を潰され、本当にありえないミスです。
ミスしたスタッフからの謝罪もなく、本当に最悪な気分でのスタートでした。

It was a transfer by a large bus. I think it was due to the increased number of people, but there were enough seats for everyone, so we could ride comfortably. They confirmed the airline we were using and took us to the gate, which made it a pleasant experience.

大型バスでの送迎でした。
人数が多くなった為だと思いますが、人数に対して十分な席数だったので、ゆったり乗れました。
利用する航空会社を確認され、そのゲートまで送迎して貰えるので、快適でした。

I was a bit lost trying to find the shuttle pick-up area after arriving at the airport, but when I asked the airport staff, they quickly helped me. If I had asked from the beginning, I think I could have saved time and arrived without any trouble. While waiting for the shuttle, the airport staff were engaging and made interesting conversation, so I was able to wait without getting bored.

空港到着後のシャトル乗り場が分からず、少し迷いましたが、空港の方に確認すると直ぐに教えてくれました。
最初から聞けば、時間の無駄が無くたどり着けると思います。
シャトルを待つ間も空港待機スタッフが、面白く話をされてて、退屈せずに待ち事が出来ました。

I applied two days ago and received a prompt response that I could participate right away. I am very satisfied with the quick service. The paragliding captain was humorous and fun, and my family was able to enjoy the experience. If there is a next time, I would like to use this service again.

2日前に申込みましたが直ぐに参加可の回答を頂きました。対応が早く大変満足しています。パラグライダーの船長もユーモアがあり楽しい方で家族で楽しむことが出来ました。次回があればまた利用したいです。

Surfing for the first time in 13 years!
I was able to stand up on the board in just one try, and the waves and instruction were great.
It's an English lesson, but they also speak in Japanese, and because it's an English lesson, I was able to make friends from other countries as well. It was the best!

13年ぶりのサーフィン！
1回で立てたのも、波も指導も良かったから^ ^
英語レッスンですが、日本語も交えて話してくれるし、英語レッスンだからこそ、他の国の友達もできたし最高です！

Small children can participate. Since you'll be going down a ladder, it's better to wear pants. I'm satisfied that I could give my child the valuable experience of seeing the beautiful scenery at the bottom of the sea from inside a submarine.

小さな子供も参加できます。はしごを降りたりするので、ズボンで参加した方が良いです。
海の底の綺麗な景色を潜水艦の中から見るという、貴重な経験を子供にさせてあげられて満足です。

I had no experience with surfing, but I really wanted to try it, so even though my schedule was tight, I participated on the first day of my arrival.
The ocean was incredibly beautiful! Surfing was tough, but it was fun. The instructor was very experienced and kept encouraging us to try as many times as we could until we felt we couldn't anymore (laughs).
The data was delivered quickly too! Thank you very much!

サーフィンは未経験でしたが、ぜひやって見たいと思い、日程がキツかったのですが、到着初日に参加しました。
海がめちゃくちゃ綺麗！サーフィンはしんどかったですが、楽しかったです。先生は教え慣れていて、無理というまで、何回でもやらされます(笑
データもすぐに届きました！ありがとうございました！

There were no particular issues with the pickup, and I was able to travel comfortably back and forth.
Outbound: At the airport, the staff came to pick me up at the agreed location holding an iPad with my name on it. The bus was a little late, I think?
I was almost taken to the wrong Aston Beach Hotel, but when I communicated that, they confirmed the pickup location for the return and delivered me properly.
Thank you! Mahalo!

お迎えにも特に問題はなく、快適に往復できました。
往路：空港でのお迎えは、スタッフが名前いりのipadを持って約束通りのところに迎えに来てくれました。ちょっとバスが来るのが遅かったかな？
Aston Beach Hotel　と　Aston Beach Hotel　を間違えて連れて行かれそうになりましたが、伝えたら、帰りのpickup場所を確認してくれて、きちんと届けてくれました。
ありがとう！Mahalo!

Last time, I used this service during my trip over Golden Week when I couldn't book a tour, and I thought it was not bad. So, I used it again this time when returning home. The pickup time was on time, and they handled the loading and unloading of luggage properly. Also, the fact that they don't go around multiple hotels is appealing.

前回はGW中の旅行でツアーが取れずに利用し、悪くないなとまた今回も帰国時に利用しました。 お迎えの時間もオンタイムで荷物の積み下ろしもきちんとしている。 また、あまり複数のホテルを回らないのも魅力です。

I am so glad we decided to take this hike through Veltra tours, we were provided with walking sticks (which you will definitely need), water and insect repellent. I am a 60 years young female with lower back arthritis, my girlfriend is 72 years young and we both survived and enjoyed it.. The scenery along the hike is beautiful. You should not wear your very nice gym shoes due to some mud and rocks along the way. Getting to the top (end of hike) seems to never come quick enough, but by the end of the hike when you see how beautiful the waterfall is, it becomes well worth it.

Overall, there were no issues.
On the submarine, Japanese was played through headphones, so the children probably didn't mind at all.

For example, if they could understand even simple English like "you can see the submarine when you go up on the deck," it seems they would be fine without the Japanese guide time in the morning.

Of course, the children were very excited about being on a submarine for the first time.

概ね問題無し。
潜水艇ではヘッドフォンで日本語は流れてくるので、子供は全く気にならなかったはず。

例えば、船上に上がると潜水艇が見えるとか、そんな英語さえ判れば、午前中の日本語ガイドタイムで無くても大丈夫そうです。

勿論、初めての潜水艇に子供は大喜びでした。