All Reviews for Family & Accessible Travel

Since we were on a long-term stay with a baby, we had quite a lot of luggage, but they kindly helped carry it, which was a great relief. It was reassuring even with a baby.

赤ちゃん連れの長期滞在だったのでかなり荷物が多くなってしったのですが、快く運んでくれて助かりました。赤ちゃん連れでも安心でした。

I participated alone, but I had a great time! The waves were calm, making it perfect for beginners. I thought I wouldn't be able to take any photos since I was by myself, but I was so touched to receive the photo data at the end! The private lesson for two hours was quite intense, and I ended up with sore muscles. Haha!

一人での参加でしたが楽しめました！波が穏やかで初心者におススメです。一人での参加だったので写真取れないなぁと思っていたら、最後に写真データをもらえて感動でした！！プライベートレッスン2時間は結構ハードで筋肉痛になりました。笑

Since it was a shared ride, it couldn't be helped, but the number of seats was tight and there was no extra space. It would be better if there were a bit more room.

乗り合いなので仕方ありませんが席数がギリギリで余裕無しでした。
もう少し余裕があると良いのですが。

As soon as I exited the gate, I was guided to the car, and I arrived at the hotel in no time. The staff were very friendly, and I was able to use the service with peace of mind without feeling any inconvenience.

ゲートを出てすぐに車に案内され、あっという間にホテルに到着しました。
スタッフの方もとても親切で不便を感じることなく安心して利用できました。

This time, I used the service with my wife and daughter. The boat operator and the parasailing assistant mostly spoke English, but they did their best to entertain us with broken Japanese. We shared the ride with two American couples and had a great time.

今回、妻・娘の3人で利用しました。
ボートのオペレーターやパラセイリングのアシスタントも、殆ど英語なのですが片言の日本語で一生懸命楽しませてくれました。
アメリカのカップル2組と乗り合わせましたが、十分に楽しめました。

We arrived at the hotel almost on time. The driver was cheerful and happily shared information about the islands with other guests. There were no issues at all.

ホテルにはほぼ定刻に着きました。ドライバーの方も明るく他のお客様に離島の情報を楽しく話されてました。何の問題も無かったです、

Took my wife on this tour. We loved it. Awesome, knowledgeable staff. Got to experience sea life in clear water, right off Waikiki, followed by an awesome sail on the catamaran, which we didn't expect. We thought it was just to see the turtles - so for us, the sailing was an awesome bonus. Highly recommended.

The parasailing itself was enjoyable, and the weather was nice, so I had a great time. However, my friend who was with me got seasick. Since the boat swayed quite a bit, I think it's better for those who are anxious to take motion sickness medication.

パラセーリング自体は
気持ちよく、天気も良かったので
楽しめましたが一緒に居た友人が
船酔いをしてしまいました。
かなり横揺れが激しいため
不安な人は酔い止めを飲んだほうが良いと思います。

I was a bit worried about the light rain as I boarded the boat, but it stopped right away. I had signed up for the 130m experience, but the other passengers were at the same height, so I wondered if the height standards of 110, 130, and 150 meters really made a difference. The view of Diamond Head and the high-rise hotels below was fantastic.

雨がパラパラで大丈夫かなと思いながら乗船。すぐやんだ。１３０ｍに申しこんだが、同じ乗船客も同じ高さだったので、高さ基準は110も130も150も変わらないのでは、、、と思った。
ダイヤモンドヘッドや高層ホテル群が眼下に見えて素晴らしかった。

We were a group of two Japanese people and three Asians. The lecture was given in English, but I somehow understood it through gestures. They pushed the board from behind and taught us the timing to catch the waves, so I was able to stand up. It was fun.

我々日本人二人とアジア人３人のグル－プで。英語でレクチャーされたが手振り身振りでなんとなくわかった。ボ－ドを後ろから押してくれて波に乗るタイミングを教えてくれるので、立てました。楽しかった。

We loved seeing all the sea turtles! It was nice to have the flotation devices and the anti fog spray for the masks. The crew was amazing and so much fun! Thank you!

We participated as a family of four. I joined 20 years ago and saw sea turtles and beautiful fish in their natural environment, so I wanted to show my children. However, the biggest point is that I didn't realize, since I didn't have kids last time, that the transfer boat to the submarine caused quite a bit of seasickness. It wasn't just us; many other participants were affected, and some adults were even down for the count. While the waves were a bit rough, the real issue seemed to be that we had to wait for about 15 minutes on a rocking boat while picking up people who had been on the submarine. The submarine itself doesn't rock at all.

The guide suggested taking motion sickness medication, but that doesn't help once you're on board. I think it would be better to clearly state in advance that "motion sickness medication is essential" for those who are prone to it. However, they might avoid mentioning this beforehand to maintain a good image.

Additionally, due to the deterioration of the natural environment in recent years, the beautiful coral reefs that were present 20 years ago have significantly decreased, and sea turtles are now rarely seen. The water is often murky (this is all based on what the guide said, so it's not just my impression). It seems that the views may not meet expectations anymore (this is my interpretation).

This tour has been popular for many years, but it might be reaching a transitional period. However, the staff and guides were very friendly.

One more point: when I made the reservation through Veltra, the voucher I received stated "this is not required to bring," but during the boarding process, they asked for proof of the reservation. I was glad I had printed it out just in case.

家族4人で参加しました。私は20年前に参加し、ウミガメや美しい魚が自然の環境で見られたので、子供たちにも見せようと思って参加したのですが・・。
まず最大のポイントは、前回は子供がいなかったので分からなかったのですが、潜水艦乗船までの間の乗り継ぎの船で、かなり船酔いしてしまうということ。我が家だけでなく、他の参加者にもかなり見られたし、中には大人でダウンしている人もいました。確かに少し波は粗いのですが、プレミアムと一般のツアーの乗船場所を回って行く点と、前の回に潜水艦に乗っていた人を帰りのためにピックアップするので、その間15分くらい、揺れる船の上で静止したまま待たないといけないのが辛かったようです。潜水艦自体は全く揺れません。

ガイドの人は酔い止めの薬を飲むよう呼びかけてはいますが、乗船後では何の役にも立ちません。船に弱い人のために、もっと強く事前に「酔い止め必携」を明記した方がいいと思います。ただこれを事前に出すとイメージが悪いので出さないのかもしれないですが・・・。

あと、近年は自然環境の悪化で、20年前はキレイだったサンゴ礁がかなり減り、またウミガメも減ってめったに見られなくなっている上に、海水が濁ることも多い（これらはすべてガイドさんが言っていたことなので、私の印象や創作ではありません）そうで、期待通りの眺望が得られなくなっていることも多いようです（ここは私の解釈）。
長年人気のツアーですが、そろそろ過渡期を迎えているのかもしれないですね。ただ、スタッフ、ガイドさんはとてもフレンドリーでした。

もう1点、ヴェルトラさんで予約をした際に返信されたきたバウチャーには「これは持参不要」とありましたが、乗船手続きの際には予約を取った証拠の提出を求められました。念のためプリントアウトしたものを持っていっておいてよかったです。

I was glad that someone who could speak Japanese was there. It was great that they confirmed the departure gate and dropped me off. Thank you very much.

日本語が話せる方で、
良かったです。出発ゲート確認して降ろしてくれたのでとても良かったです。
ありがとうございました。

When I arrived at the group exit, it was closed that day, so I had to exit through the individual exit and went to the counter, but there was no one there. I was told that someone from another company might be over there, so I went to look for Hawaiian Airlines and checked the exit again, but I couldn't find anyone. I asked the person at the neighboring counter to borrow a phone to make contact.

I called, and they came, but even though it was supposed to be for the arriving flight, there was absolutely no response, which was really frustrating. Everyone from other companies was waiting at the exit, and I thought the prices were similar, but their service was really poor.

到着した団体用出口出るとあったが、その日は団体出口はしまっていて個人用出口から出てカウンターまで行ったがそこには誰もいなくて、他の会社の人があっちにいるかもしれないから見てこいと言われハワイアン航空のところに探しに行ったり、出口にまた行ったりしたが見つからなくて、隣のカウンターの人に頼んで電話を借りて連絡しました。
電話したので来てくれたけど、到着便に対応となっていたのに全く対応されていなくて本当に困りました。他の会社は皆んな出口で待っているのに、金額も同じようなものだと思うのに全く対応が悪いと思いました。

It was my first challenge, but that feeling was truly wonderful. Seeing Waikiki from the sky with my spouse made me want to shout, "It's all ours!" The only disappointing thing was that we couldn't buy a photo of ourselves flying. It seems we had to request it at the beginning.

初めてのチャレンジでしたが、あの感覚は、ホントに素晴らしいものでした。夫婦で翔んだ空から見るワイキキも、全部俺たちのものだぁ！と叫びたくなりましたよ。
一つだけ残念だったのは、自分達の翔んだ姿の写真が買えなかったこと。最初に頼んでないとダメだったようです。

It's important not to have high expectations. When you come to Waikiki, you can't help but think about catching big fish or a lot of them, but with that shabby gear and rod, it's impossible. It feels like I'm just wandering around places where there are definitely no fish, and it's kind of embarrassing.

期待しない事がだいじ。やはり、ワイキキまで来たらデカイ魚や、数がたくさん釣れるとか考えてしまいますが、あのボロい仕掛けと竿では無理。ポイントも絶対に魚が居ない所をウロウロして馬鹿にされてるみたいです。

I nervously challenged myself to the 90M. It was a lot of fun. Next time, I want to try the 150M!

わたしの方がビクビクしながら、、90Mにチャレンジしました。とても楽しかったです。次回は150Mに挑戦してみたいです！

On the day we arrived in Hawaii, our family of four (two adults, a middle schooler, and an elementary schooler) participated. The introduction page mentioned "everyone paddles together" and "participants must be 3 years or older," so I assumed everyone would be paddling. However, when we participated, only the two adults were allowed to paddle. The children, aged 13 and 11, were told by the captain in English, "If I give the oars to the kids, they'll lose them, and that would be a problem," so they could only ride along. Instead, two male helpers paddled with us, but the kids were disappointed, so I wish we had known this when signing up. *I saw in other reviews that it mentioned "it's okay if women and children don't paddle," but in our case, it was more like "the kids wanted to paddle, but they weren't even allowed to hold the oars." The surfing itself was really fun and went by too quickly. Since we only had two runs, it felt a bit unsatisfying.

ハワイ到着日に、家族4人（夫婦・中学生・小学生）で参加しました。
紹介ページには「みんなで息を合わせて漕ぐ」「３歳以上参加可能」などと書かれており、全員で漕ぐものだとばかり思っていましたが、参加してみると、漕がせてもらえたのは大人２人だけ。子供たちは１３歳と１１歳ですが、船長さんから「子供にオールを渡すと、なくすから困るんだよね～」と英語で言われ、漕がせてもらえず、ただ乗るだけでした。代わりに助っ人さん（男性２人）が一緒に乗って漕いでくれましたが、子供たちはがっかりしていたので、できれば申込時に知りたかったです。※他の方の口コミに「女子供は漕がなくても大丈夫」というような記載がありましたが、私たちの場合は「子供たちも漕いでみたかったのに、オールさえ持たせてもらえない」状況でした。
波乗り自体は本当に楽しくて、楽しすぎて、あっという間でした。２本だけだったので、何だかちょっと物足りないくらいでした。

They picked me up on time. The return trip was smooth, and perhaps because the roads were clear, we arrived at the airport in about 20 minutes. Upon arriving at the airport, they were aware of each airline by group and checked for us, which was helpful. They drop you off close to the check-in area of the airline, so it's reassuring. And to think that the tip is included! It's a wonderful service. I'm glad I used it.

時間通りにピックアップしてくれました。
帰り道もスムーズで道路が空いていたためか、20分くらいで空港に到着。空港に着くとグループごとに各航空会社を把握してくれていて、確認してくれたので助かりました。航空会社のチェックインの場所に近い場所に降ろしてくれるので安心です。
それでチップも含まれているなんて!!
ありがたいサービスです。利用して良かったです。

Had a great time! However, they did not provide fins. That would have made it slightly easier to snorkel. But other than that I thoroughly enjoyed it. Staff was great.

I always use this service when traveling from Honolulu Airport to Waikiki with a small group. By chance, I ran into a friend who arrived on a different flight at the spot with the staff member wearing a yellow aloha shirt. My friend was using the same service, and we ended up in the same vehicle, allowing us to meet up before reaching our destination (laughs).

ホノルル空港からワイキキへの移動に、少人数の際には必ず利用しています。偶然にも、別の飛行機で到着した現地集合の友人と、黄色いアロハを着た係員さんのところで遭遇。友人も同じく利用していて、乗車する車も同じで、目的地に着く前に合流出来ました（笑）

That was an awesome adventure! My brother and I had a blast we just wish the ride was at least ten minutes longer. Besides that the crew was very professional but also new how to have a good time. We would definitely do it again. Although for future customers you should add some time for the price! Thanks.

I flew with my husband and our 17-year-old daughter. I was eager to take pictures, but the boat was quite rocky, which made it challenging. The view from above was amazing, and there was no fear at all; it felt absolutely wonderful.

夫と17歳娘で飛びました。私は写メを撮ろうと張り切っていましたが船の揺れがけっこうあり苦戦しました。
上からの景色は最高で思ってたこわさなど全然なく最高に気持ちよかったそうです。

The pickup was on time, and we enjoyed parasailing. We also had family photos taken, but after arriving at the port, we had to wait for a while. When I asked, I was told that the photo data was on the camera that was on the next boat, so they couldn't give it to us right away. They asked us to come back to the port, but we had other plans, so we couldn't go. It was really disappointing since we wanted those photos. Everything else was great.

ピックアップも時間通りにしてもらいパラセイルも楽しめました。家族での写真も撮ってもらっていただけに港に着いてから暫く待たされ、聞いてみると写真のデータはカメラを次の便に乗せたのですぐには渡せないとの事。
また港に来てくれと言われましたが予定もあったので行けませんでした。せっかく欲しかったデータだけにその辺りがすごく残念でした。あとは良かったです。

Loved the view we had as the captain brought us closer to Diamondhead! Got to see honus and had tons of fun! Definitely recommend! :)

Hawaii parasailing at a height of 90m. Almost took off into the sky without much explanation. But it felt great! I enjoyed the scenery and the wind from above, and my wife, who went up next, said she was able to see turtles from the sky.

ハワイ　パラセイリング　高さ90m　　ほとんど、説明なく空へテイクオフ。　でも、気持ちよかった～　　僕は、上空からは景色と風を楽しみましたが、次にとんだ奥さんはは、上空からカメを見れたそうです。

The departure featured Motley Crue. The sailing was smooth and thrilling until we returned to port. The scenery was also fantastic. I highly recommend it!

出港からBGNはモトリークルー。セイリング、帰港までスムーズで、スリリングでした。景色も最高。おすすめですよ

I used it for a round trip, but it took over an hour to arrive. I used it when transferring from the Big Island to Honolulu on a domestic flight. After boarding at the domestic arrival gate, we went around to the international arrival gate to pick up more passengers, which took quite a bit of time before heading to the hotel.

往復で利用しましたが、到着まで1時間以上かかりました。ハワイ島から国内線でホノルルへ移動時に利用、国内線到着口で乗ってから国際線到着口にまわり、さらに乗客を乗せてからホテルに向かうのでかなりの時間がかかります。

We had fun, including the kids. It was also good that it was close to the hotel. The boat sways quite a bit, so caution is needed.

子供も含めて楽しめました
ホテルから近いところでできるのもgoodでした。
船はかなり揺れるので注意が必要です

We had a great time snorkeling and seeing all of the sea life! Thank you for a wonderful trip!