All Reviews for Family & Accessible Travel

I was able to see every corner of Waikiki. It felt great to be surrounded by the wind! ✌️ But, I was still scared because I couldn't touch the bottom. The mischievous, good-looking guy was funny!

ワイキキの隅々まで見渡せました。風をいっぱい受けてキモチ良かった〜〜✌️でも、やっぱり足がつかないのは怖かった〜いたずらっ子のイケ面お兄さんが面白かったよ

This was one of the greatest highlights of our whole vacation!! The staff were so friendly and kind. We shared the boat with other passengers who were on their honeymoons and on family vacations also. It was a great environment. And the kids had so much fun watching how they set up the parasails. The pictures turned out fantastic and it was overall amazing, I wish to come here again :)

I usually use a different shuttle company, but this time I couldn't make a reservation there, so I used this one. I was able to head to the airport smoothly.

いつもは違うシャトル会社ですが、今回はそこで予約できずこちらで。スムーズに空港に向かう事ができました。

My husband wanted to try surfing, so I joined him. It was my first experience with surfing.

We were picked up by car on the way there, and since the hotel (Moana Surfrider) was close, we walked back afterward. It took about 10 minutes.

The staff at the reception spoke Japanese, which made me feel very comfortable during the lesson. I also received a CD with photos taken during the lesson, and it was a really great experience. I participated thinking I would just be a companion, so I didn't have much stamina and had to return to the beach partway through (laughs). Paddling is quite tiring!!

夫がサーフィンをやってみたいと言うので参加しました。サーフィンは初体験でした。
行きは車で迎えに来てもらい、帰りはホテル（モアナサーフライダー）が近かったので歩いて帰りました。10分くらいです。

受付スタッフは日本語を喋れるかただったのでとても安心して受講できました。
レッスン中の写真を撮ったCDRもいただき、とても良い体験ができました。
私は付き添い程度のつもりで参加したので、体力もなく途中でビーチに帰らせてもらいました（笑）パドリング、結構疲れます!!

I used the service on the morning of August 22, 2017. After arriving at the airport, I stated my name and departed with three other groups in about five minutes. However, we returned to the airport's private exit and stopped there for 15 to 20 minutes without any explanation. No one boarded, and we departed. I was astonished by this incomprehensible behavior.

2017年8月22日朝利用。空港到着後、名前を告げて5分ぐらいで3組で出発。と思ったらまた空港の個人出口に戻り、そこで説明もなく１５～２０分停車。だれも乗らず出発。理解出来ない行動に唖然としました。

At Honolulu Airport, the domestic pickup is at the baggage claim area, where you'll meet and receive a lei, and then you'll be guided to the bus. The driver on the bus talked non-stop but was friendly. We stopped at three hotels.

ホノルル空港国内線でのピックアップは荷物受取場で合流、レイをかけてもらい荷物を受け取ったらバスまで案内してくれます。バスの中での運転手はずっとしゃべりっぱなしでしたがフレンドリーな感じです。ホテルは三ヶ所止まりました。

On August 17, I attended the Rock-a-Hula VIP dinner. First of all, by booking the VIP experience, you can enter earlier than general guests. While waiting for the opening time, hula dancers and singers come out to perform on a mini stage. Then, with excitement, we entered and were greeted by none other than Michael Jackson! We took a commemorative photo together! (This photo can be purchased with a frame.) As we moved further in, the staff welcomed us with a welcome drink and hors d'oeuvres. After relaxing for a while, we were shown to our seats. I thought the seating was a bit cramped, but once the meal started, it wasn't a big deal.

The food was five stars! Lobster arrived along with fruits and salad. I imagined it would be the kind of dry lobster served at weddings, but it was completely different. The meat was firm (but not tough) and came out easily from the shell, and it was delicious. The presentation was beautiful as well. Additionally, the main course of beef and Alaska salmon was served on warmed plates to keep the food from getting cold. What a thoughtful touch! The mashed potatoes on the side were also excellent. Overall, the portion sizes were just right, and it was a well-balanced meal.

By the time we finished the course, an announcement for the show began. The artists performing that day were Elvis Presley, Michael Jackson, and Katy Perry. What a hit!! With captivating voices and dynamic dances, sometimes elegant and smooth. It was truly a stage where rock and hula merged. Even those who are not familiar with Western music can enjoy it fully!! I won't go into details, as the artists change depending on the day, and more than anything, I want everyone who will be going to experience the great excitement. Highly recommended!!

8月17日、ロック・ア・フラVIPディナー、いって参りました。
まず、VIPで申し込むと一般のお客さんより早く入場できます。
OPEN時間までの待ち時間、フラダンサーとシンガーがやってきてミニステージを見せてくれます。
そしてウキウキしながら入場。なんとマイケル・ジャクソンが出迎えてくれました！一緒に記念写真をパチリ！（この写真は台紙付きで購入できます。）さらに奥へと進むと、ウェルカムドリンクとオードブルでスタッフさんが歓迎してくれます。しばらくのんびりした後、席に案内されます。席は若干窮屈かな、と思いましたが、食事が始まるとそれほど気になりませんでした。

料理は５つ星です！フルーツやサラダと一緒にロブスターがやってきました。ああ、きっと結婚式で出てくるようなモソモソしたものなのだろうと想像していましたが、全くの別物でした。身がブリンと引き締まっていて（固くはないです）殻から取れやすく、おいしかったです。盛り付けも綺麗でした。また、メインのビーフ＆アラスカサーモンは、料理が冷めないよう温まったお皿にのって出てきました。うれしい心遣いです。付け合わせのマッシュポテトも最高でした。全体的に量が程よく、バランスのよいお食事でした。

コースを食べ終える頃、ショー開始のアナウンスが流れました。この日の出演アーティストは、エルビス・プレスリー、マイケル・ジャクソン、ケイティ・ペリーです。大当たり！！魅惑のボイスに躍動感あふれるダンス。時には優雅にしっとりと。正にロックとフラが融合したステージでした。洋楽に詳しくない方でも充分に楽しめます！！詳細内容にはふれないでおきましょう。日によってアーティストも変わりますし、何よりもこれから見に行く皆さんに大きな感動を味わっていただきたいので。イチオシです！！

The pickup arrived on time. We were able to sit comfortably in the spacious seats of the large bus. The guests heading to the remote island and the driver were excitedly discussing the great things about the island. The driving was safe.

お迎えも予定時間に来ました。大型バスで席もユッタリ座ることが出来ました。離島に行くお客さんと運転手の方が行く離島の良いところの話で盛り上がってました。安全運転でした。

I made a reservation because I was arriving at a late hour. I was able to move without any problems. I would like to use it again next time. ☆☆☆☆

到着が遅い時間帯だったので予約しました。何の問題もなく移動出来ましたよ。次回も利用したいです。☆☆☆☆

I watched the Rock of Ages show from the VIP seats! Upon entering, we were welcomed with a welcome drink, and then we enjoyed dinner. The lobster, salmon, and meat were all very filling, and we also got one free drink. The meat and bread were especially delicious.

As for the main show, overall I was satisfied, but it would have been even better if Michael and Elvis's songs had been more popular hits! That said, there were hula performances and fire dances, making for a rich experience!

ロックアフラショーをVIP席で見てきました！
入場してすぐウェルカムドリンクでもてなしがあり、中に入ってまずディナーをいただきます。
ロブスター、サーモン、お肉とボリューム満点で、ドリンクも一杯無料でついてます。お肉とパンが特においしかったです。
その後のメインのショーですが、全体的には満足なのですが、マイケルやエルビスの曲がもっとメジャーな曲だったら尚良しってかんじでした！
とは言え、フラあり、ファイヤーダンスありで充実の内容でした♪

We participated as a family of five. It was our first experience riding the waves right in the middle of Waikiki Beach, and everyone was thrilled. The guide was also attentive and explained everything well.

There was one downside: the activity time was short. Depending on the guide's discretion, it could end in about 15 to 20 minutes. We managed to ride the waves about three times. Since we asked to do a bit more, we ended up riding for around 30 minutes and about five times, but if you don't say anything, it could very well end in 15 to 20 minutes with just three rides. So, be cautious about that.

However, this is definitely one of the activities I would like to participate in again when we go back to Waikiki. We had a great time!

家族５人で参加
ワイキキビーチのど真ん中で波に乗るということを初めて体験でき、みんな大喜びでした。
ガイドも丁寧で説明も上手です。
難点が一点。アクティビティーの時間が短い。
ガイドの思いひとつで、１５～２０分程度で終わりの場合もあるようでした。
波に乗ることが３回程度でしょうか？
私たちは、もう少しやらせて欲しいと相談したので３０分、５回くらい波に乗りましたが
何も言わなければ１５～２０分、３回で終了もあり得ます。要注意ですね。
しかし、またワイキキに行くときには参加したいアクティビティーの一つですね。
楽しい時間を過ごせました。

I was moved by how they sincerely listened to my booking troubles and worked hard to address them. They provided an abundance of local gourmet recommendations about Hawaii, making it feel like more than just a single tour; I really enjoyed it.

ブッキングトラブルに親身に相談に乗ってくれて、一生懸命対応してくれたのは感動した。
ハワイについてもご当地グルメをこれでもかと案内いただいて１つのツアーとは思えないぐらい満喫させてもらった。

I was worried about the 150 meters, but it was a very enjoyable parasailing experience. The view of Waikiki Beach and Diamond Head from above was amazing!

150mは心配でしたが、大変楽しいパラセーリングでした。
上空からのワイキキビーチやダイヤモンドヘッドも最高でしたよ。

Since it was a flight from the Big Island, there weren't many people, and I quickly recognized the person in the yellow aloha shirt, making everything go smoothly.

ハワイ島からの飛行機だったのであまり人数もおらず、黄色いアロハのかたもすぐわかりスムーズにいけました。

They arrived on time to pick me up right at the hotel and provided a thorough service. I'm grateful that the tip was included as well.

ホテルのすぐ下まで時間通りにお迎えにきていただきしっかり送っていただきました。
チップ込なのもありがたいです。

I was anxious about how it would feel to fly, but it was very pleasant, and I wasn't scared at all. I'm really glad I did it. The views of Diamond Head and Waikiki Beach from above were beautiful and amazing. I definitely want to do it again!

どんなふうに飛ぶのか、不安ながら参加したのですが、とても気持ちよく、怖さもなく、本当にやってよかったです。空の上から見るダイヤモンドヘッドや、ワイキキビーチなどは、きれいで、最高、また、やってみたいです。

The experience was amazing! It was more than we had hoped for. The crew- Michelle, Connor and Felipe were awesome.

I always use this service. On the arrival day, the road to Waikiki was congested, but the driver was quick-witted and took an alternate route, allowing us to arrive quickly. The return pickup was also on time, so I can use this service with peace of mind.

いつも利用しています。到着日はワイキキまでの道が混んでいたため、ドライバーさんが機転を効かせて空いている道を通ってくれ早く着くことができました。帰りも時間通りのお迎えで、安心して利用でします。

I usually used "Speedy Shuttle," but this time I used "Roberts Hawaii."
This time, I chose Roberts Hawaii because ① the hotel was closer to Diamond Head and ② Roberts only services a maximum of five hotels.
The prices are reasonable, and considering that tips are included, I think "Roberts Hawaii" is a good choice.
The driver was friendly and a wonderful person.
I would like to use Roberts again next time. Thank you!

いつも、「スピーディーシャトル」を利用していましたが、今回は『ロバーツハワイ』を利用しました。
今回、①ホテルがダイヤモンドヘッド寄りであったこと、②ロバーツは最大でも５軒以下のホテルしか巡回しないという点からロバーツハワイにしました！
料金も良心的だし、チップが含まれていることを考えると、『ロバーツハワイ』は良いと思います。
運転手さんも気さくですてきな方でした。
次回も、ロバーツを利用したいと思いました♪ありがとうございました。

We requested private lessons for our son (11 years old), father (49 years old), and mother (43 years old). Our son had the pleasure of attending twice during our stay.

It was the first time for our entire family to try surfing. Once we entered the ocean, each of us had a one-on-one lesson with an instructor. At first, we were filled with anxiety: Would we understand what the instructor was saying? Could we stand up? Is it really okay to come this far out? However, all those worries disappeared after the very first attempt! Although we struggled to stand up and fell quite a bit, the instructor was incredibly kind! No matter how many times we failed, he encouraged us with praise.

He spoke some Japanese, so there was never a moment where we felt lost in understanding. When he taught us the timing to catch the waves, the board started moving at high speed, and I panicked, unable to do what I had learned, which resulted in more falls. I felt sorry for not being able to do it well despite his earnest teaching, but each time, he patiently reminded me to "Relax! Remember how to do it!" Following his instructions, I was finally able to stand up! It was an indescribably amazing feeling!

Our son progressed much faster than us and was having so much fun that he was completely hooked! So, we decided to request another lesson for him the day before our return (the parents refrained due to budget and stamina). I was also happy that the receptionist was a Japanese woman, and we were able to chat a lot.

The instructor for this lesson was different from the last, but he was also wonderful, and we had a fantastic time. The photos taken with the instructor are treasures for our son.

If we had plenty of money and time, we would love to stay at the Park Shore Hotel where the school is located and attend lessons every day during our stay in Hawaii!

息子(11歳)、父(49歳)、母(43歳)でプライベートレッスンをお願いしました。息子は滞在中２回お世話になりました。
家族全員人生初のサーフィントライでした。海へ入るとそれぞれ先生がマンツーでレッスンスタートとです。 先生の言ってることがわかるのか？立てるのか？こんな沖まで来ちゃって大丈夫なの⁇ 最初はドキドキしまくりでしたが、そんな不安は最初の１回目のトライで吹き飛びました(*^▽^*) 立てない、落ちまくりでしたが、先生がとにかく優しい‼︎‼︎ 何度失敗しても褒めて育ててくれます(^o^)
日本語をまじえて言ってくださるので、理解できなくて困ることはありませんでした。波に乗るタイミングを先生が教えてくれた時にはボードが猛スピードで進み始めているのでテンパって習ったとおりにできない＝立てない、落ちる を連発。あんなに一生懸命教えてくださるのになかなかうまくできなくて申し訳ない気持ちでしたが、その度に「リラックス！やり方を思い出して！」と根気強く教えてくれ、先生の言うことをちゃんとやれば立てましたー‼︎ もう言い表せない最高の気分でした！
息子は親達よりもはるかに上達が早く、楽しくて仕方がない‼︎と、どハマりでした。ならば‼︎と帰国前日に息子のみもう一度レッスンをお願いしました。(親達は予算と体力の都合上自粛) この日は受付が日本人女性でたくさんお話しができたのも嬉しかったです。
レッスンは前回と違う先生でしたが、またとてもステキな先生でとても素晴らしい時間を過ごさせていただきました。先生と撮った写真が息子の宝物です。
お金も時間もたくさんあるならスクールの入っているパークショアホテルに宿泊して毎日レッスンに通うハワイ滞在を過ごしてみたいと話しています(๑>◡<๑)

Fun, interesting, relaxing and beautiful way to see the water, the skyline, the sun and sky!

When the bus arrived, the staff did not call out our names. I thought it might have been an oversight, but I wondered if we would have been left behind if we hadn't noticed. The driver seemed kind, so I didn't feel too bad about it.

バスが到着した際、係員の方が私達の名前だけ呼んでくれませんでした。呼び忘れかと思いますが…気付かなかったら置いていかれていたのではと思いました。
ドライバーの方は親切な印象が感じられたため、悪い気はしませんでしたが

I was able to travel comfortably in the pickup van. I hadn't decided on a service for the return trip, but the driver was friendly and made a good impression, so I asked for them again for the return.

ピックアップバンで快適に移動出来ました。
帰りの業者を決めていなかったのですが、運転手さんもフレンドリーで印象が良かったので、帰りもお願いしました。

I made a request through the web the day before departure. The confirmation for the pickup was communicated without any stress. The driver also casually asked where I was from, which made for a nice final memory on the way to the airport.

出発前の日に、webから依頼しました。
ピックアップの確認も、ストレスなく連絡いただきました。運転手さんも、どこから来たの？と気軽に話しかけてくれて、空港までの最後の思い出が出来ました。

I had a reservation for transportation between the hotel and the airport when returning from my trip to Hawaii. However, on the morning of my departure, I received notice that my flight from Honolulu to Japan would be delayed by 8 hours due to an approaching typhoon. I hurriedly tried to contact them, but due to the time difference, I couldn't get through. However, when I directly contacted Roberts and requested a change in the pickup time, they readily agreed, which was a great help! I felt anxious about the irregular situation in a foreign country, but I was relieved to know that I could get to the airport without any issues. Our conversation was a bit awkward, but their response was very trustworthy. I definitely plan to use their services again next time!

ハワイ旅行の帰国の際にホテル〜空港間で予約してましたが、当日の朝に日本が台風接近のためホノルル発が8時間遅れるとの連絡があり、慌ててこちらの問い合わせに連絡しましたが時差のため当然連絡付かず。しかしロバーツに直接問い合わせ、送迎の時刻の変更を申し出たところ、快諾して頂きとても助かりました‼️異国でのイレギュラーな状況で不安でしたが、とりあえず空港へ問題なく行けるという安心感が得られました。お互いにたどたどしい会話でしたが(笑)とても信頼のある対応でした。次回からも是非利用させて頂こうと思います‼️

Even at 90 meters, it was really high up, and the strong wind made it a bit scary when it swayed! But 90 meters was enough for us. The view from above was amazing!

They asked if we wanted to take photos for $30, but we decided to have a couple of newlyweds from the same tour take pictures with their iPhone, so we didn't get the photos.

Since it was an iPhone, our faces weren't captured clearly, but they were able to take videos as well, which was nice. If you want clear photos of your face, I think it's a good idea to ask the staff to take pictures with a DSLR camera.

90mでもすごく高くまで上がって、風がきつくて揺れると少し怖かったです！
90mでも私達には十分でした。空から見る景色は最高でした！
写真を30＄で撮るかと聞かれたけど、同じツアーの新婚さんのカップルにiPhoneで撮ってもらうことにしたので写真は撮ってもらいませんでした。
iPhoneなので顔までハッキリとは写らないけど動画も撮ってもらえたしよかったです。
顔まではっきりと写して貰いたければスタッフの人に一眼レフカメラで撮って貰ったらいいと思います。

I didn't expect to catch so many fish. The captain was very cheerful, and the explanations were easy to understand, making the fishing experience enjoyable. The fish we caught were also very delicious and the best!

ここまでたくさん釣れるとは思っていませんでした。キャプテンはとても明るく、
説明もわかりやすくて、たのしく釣りができました。
釣った魚もとても美味しくて最高でした！

This was my first time participating with my child.

Before the show, we waited at the entrance while choosing drinks with or without alcohol and snacking on light appetizers like fruits and nuts. Then we were shown to our seats.

Our seats were right in front of the main stage, and we had dinner first, but it took a while to place our drink orders as no one came to assist us. Just before the show started, other guests began to enter the second-floor seats, and we were still eating dinner, which made it a bit embarrassing as they could see us from above.

Once the show began, everyone was captivated, and it was so much fun that it ended in the blink of an eye. The excitement was incredible.

After the show, we waited at the designated spot as instructed by the staff from Veltra, but for some reason, a few people from the same hotel left and boarded a microbus going to a different hotel.

Later, I found out that the staff had actually arranged a separate bus for our hotel. (The bus arrived quickly.) They apologized multiple times, and after we boarded that bus, we were the only ones, so they dropped us off very close to our hotel instead of the bus stop we had originally departed from.

I truly appreciate how kindly and properly they handled the unexpected situation. If there are more enjoyable tours in the future, I would love to participate again!

モニターで今回子どもと初参加しました。

ショーの前に入り口で、アルコール有りか無しの飲み物を選びフルーツやナッツの軽いおつまみをつまみながら待ち、席に案内されます。

ショーの席はメインのすぐ前で先にディナーをいただくのですが、飲み物のオーダーがなかなか出来ず（人が来ない）少し待たされました。
始まる直前に2階席に別の客が続々入ってくるのですが、まだディナーをこちら側は食べていて上からその様子を見られているようでちょっと恥ずかしかったです。

ショーが始まると皆さん釘付けで、本当に楽しくあっと言う間に終わってしまいました。
迫力も満点。

終了後、ベルトラの付き添いの方が待つよう指示した場所にしばらくいたのですが同じホテルから来た数名がなぜか行ってしまい、別のホテル行きのマイクロバスに先に乗り込んでしまいました。

後でわかったのですが担当の方はうちのホテル行きのバスを別にちゃんと頼んでいてくれていたのです。（バスはすぐ来ました）
何度も謝ってくださり、またそのバスに乗った後、わが家だけだったので行きのバス停より泊まったホテルのすぐ近くで降ろしてくれました。

不測の時も親切にきちんと対応してくれて本当にありがとうございました。
また楽しいツアーがありましたらぜひ参加させてください！

I had heard from a Japanese travel agency that there could be accidents, so I was actually worried, but the boat left right next to the Hilton, and before I knew it, we were starting with the first group. In my case, there were three groups consisting only of Japanese people. There were also families who were just sightseeing and taking photos on their own. My 10-year-old child had a great time as well. I was relieved that there was no anxiety about landing, and they helped us get off the boat smoothly, so I didn't get wet at all from start to finish, even in my clothes. I had an 800 sticker on my hand, so I think I signed up for 120 meters, but was it 800 feet? It was higher than I imagined, and I thoroughly enjoyed the gentle breeze and the beautiful scenery! The cost for the SD card for photos (there were many shots I couldn't take myself!) was $35, and I prepared a tip for the boat staff who explained things in broken Japanese (o^^o). I took some motion sickness candy, but while waiting for the others, my son felt a little nauseous.

事故もあると日本の旅行会社から聞いてたので、実は心配していましたが、ヒルトンのすぐそばから船が出て、酔う間も無くもう1組目のスタートという感じでした。私の時は日本人の方だけの3組でした。見学だけで自分で写真を撮ってるご家族の方もいました。10歳の子どももとても楽しめました。不安だった着水もなく、船に上手に降ろしてもらえたので洋服でも良かったくらい最初から最後まで何も濡れませんでした。手に800のシールを貼られたので、たしか120mに申し込んだかと思いますが800フィート？想像以上の高さでゆったりと流れる風と素敵な景色を存分楽しめました！写真のSDカード代（自分じゃ撮れないショットも多いです！）35ドルと、カタコトの日本語で説明してくれた船のスタッフさんへチップのご用意を(o^^o) 酔い止めの飴舐めましたが、他の方のを待ってる間に少しだけ息子は酔ったそうです。

The weather was great, the scenery was amazing, and it became a thrilling memory!

I participated with my middle school daughter and elementary school son. I thought I would need to ask the staff to let us fly together, so I researched how to say it in English before going. However, as soon as the captain saw us, he said, "So you three are flying together," (to be exact, he said “three something,” and I just instinctively replied, “Yes, yes”). He prepared everything for us. The staff were all friendly and kind, making it a fun time.

P.S. If you are prone to motion sickness, I think taking motion sickness medication is essential.

天候にも恵まれ 景色最高、スリル最高の思い出になりました！

中学生の娘、小学生の息子と3人で参加しました。
3人並んで飛べるようにスタッフにお願いしないといけないと思い、英語で言えるように調べて行きましたが、船のキャプテンは 私たちを見るとすぐ「3人で飛ぶんだね」と言って（正確には “スリーなんとか” って言ったので思わず イエスイエス と言っただけですが）準備してくれました。
スタッフも皆 気さくで優しく 楽しい時間でした。

追記：酔いやすい方は酔い止めは必須かな