All Reviews for Family & Accessible Travel

I go to Honolulu every year, and since last year, I've been using their shuttle service to the hotel. There were no issues with the contact at the airport, and the wait time for the shuttle bus was short, so I am satisfied.

ホノルルへは、毎年行っていますが、昨年からホテルへの送迎に使っています。空港でのコンタクトも問題なく、シャトルバスの待ち時間も短いので、満足しています。

Had a blast w/ the best crew on board! Very friendly, professional, and fun. They made sure my kids were comfortable and safe. Would cone back again

I used this service for my friend. There was a slight delay, but that’s just Hawaiian time (laughs). According to my friend, it was neither good nor bad (laughs). Since it was a hotel near the zoo, it seems they were one of the first pickups. After that, they went around to a few other hotels, but there wasn’t any particular crowd, and they arrived at the airport without any issues. Just like me, I’d like to recommend it to my friend as well.

私のお友達のために利用しました。若干の遅れはありましたが、そこはハワイ時間で(笑)
お友達いわく、可もなく不可もなく(笑)
動物園近くのホテルだったため、最初の方の迎えだったようです。そのあと何軒かのホテルをまわったようですが、特に混みあうこともなく空港へ着いたとのことでした。私同様、お友達にもご紹介したいです。

I missed the bus at the meeting time and was really anxious. When I called, they assisted me in Japanese and quickly arranged another bus for me. They were very kind, and I appreciated it.

待ち合わせ時間にバスに乗れず、すごく焦りました。電話すると日本語で対応していただき、すぐ違うバスを手配していただけました。とても親切で良かったです。

After getting off, I was able to go straight to the boarding area without getting lost, and the staff were kind and helpful. I would like to use this service again next time! Thank you!

降りてから迷わず乗り場まで行け、案内の方も親切で良かったです。次もお願いしたいと思います！ありがとうございました！

The price was a bit high, but I decided to go for the "Green Room" tour. Whether it was worth the price is debatable, but it was a valuable experience to be guided and explained by a friendly manager through the backstage, which I would never normally get to see. Plus, I got to watch the show from a good seat, and since it's something you rarely get to do, I felt it was worth it for me. The show itself was quite impressive, and I think the structure was well done. I really enjoyed it. The food was also quite tasty.

ちょっと値段が高かったですが、思い切って「グリーンルーム」ツアーに申し込みました。価格ほどの価値があったかどうかは微妙でしたが、普段は絶対にのぞき見ることのないステージ裏を、フレンドリーなマネジャーが丁寧に案内、説明してくれるのは貴重な体験でしたし、良い席でショーも観られるし、滅多に出来ないことなので、私にとっては行って良かったです。ショー自体は、なかなか迫力も有り、また構成もよくできていると思います。とても楽しめました。お料理もまま美味しかったですよ。

The parachute was very colorful in the photos and other tours, but ours was mostly white with a large skull on it. I think some people might like skulls, but I was a bit disappointed because I was expecting something colorful. Also, I signed up for the 150m, but it felt like the height was the same as the 120m. It seemed like the time was a bit longer compared to others, so I wondered if that was to make up for the price difference. The parasailing itself was as expected and fun. The handsome staff took a lot of photos, but $30 is expensive!

写真であったり他のツアーではとてもカラフルなパラシュート(？)でしたが、私たちのツアーのものは殆ど白で大きくドクロが書かれていました。ドクロが好きな方もあるとは思いますが、私はカラフルなものを期待していったので少しガッカリでした。また、150mを申し込んだのですが120mの方と高さは変わらなかった気がします。時間的には他の方に比べて少し長めだったので、それで差額を補充されたのでは？と思いました。パラセーリング自体は期待通りで楽しくはありました。イケメンのお兄さんが沢山写真を撮ってくれましたが、30＄は高い！

My first parasailing experience was amazing! I was able to enjoy the beautiful sea and scenery from above, and it was truly a great experience! I'm really glad I signed up for it!

I originally booked for a height of 150m, but when I arrived at the hotel and saw the view from the tall buildings, I got nervous about the height and changed my reservation to 90m the day before. Despite the sudden change, they responded quickly, and I was able to have a fun time! I had no worries on the day of the activity, so I plan to request their services again for activities on my next trip! ^_^

はじめてのパラセーリングは綺麗な海と景色を空の上から眺めることができ、とっても良い経験になりました！！申し込んで本当に良かったと思いました！！
高さに関しては150mで予約しましたが、ホテルに着き高層ビルから景色を見た途端、高さにビビり前日に90mへの高さ変更をしました急な変更にも関わらず、迅速な対応をして下さり、楽しく過ごすことができました！！なにも不安なく、当日楽しむことができたので、また旅行でアクティビティをする際はこちらでお願いしようと思います！！^_^

The waiting area at the hotel was slightly different from the one mentioned when I arrived, which caused a bit of confusion, but other than that, I was able to get to the airport smoothly. I would like to use this service again.

ホテルの待っている場所が行きに言われた場所と少し違っていてバタバタしましたが、それ以外はスムーズに空港まで行けました。また利用したいと思います。

If you are coming from Japan, there are other services available, but when using flights from the United States or other airlines, it will be outside of service hours. Mr. Roberts, whom I often asked for help on the Big Island, is known for his flexibility. Additionally, they often use large buses, which are very comfortable. On the Big Island, the driver lent us a ukulele, and we sometimes played it on the way to the airport.

日本からの便であれば他のサービスもあるのですが、米国からの便やその他の航空会社を使用するときにはサービス時間外になります。
ハワイ島でもよくお願いしていたロバーツさんは融通性が良いのが特徴です。また大きいバスを使用するときが多くとても快適ですね。
ハワイ島では運転手の方のウクレレを貸していただき、空港まで弾いて遊ぶこともありました。

This was my second time surfing in Hawaii. This school was my first experience. There were about 10 people in each class, which was a bit on the larger side. There were three instructors. The instructors helped by pushing the boards at the right moments, so everyone was able to catch the waves. The girls found paddling to be quite challenging.

ハワイでサーフィンをするのは2回目でした。こちらのスクールは初めての体験でした。1クラス10人程度で人数は多めです。先生は3人でした。先生がタイミングよくボードを押してくれるのでみなさん、波に乗れていました。女子はパドリングが大変でした。

I participated in a discounted early morning tour. The tour was conducted by locals, so it was entirely in English, but they kept the atmosphere lively with simple jokes. We even got to see turtles when we went out to sea, and the three of us in the family all went parasailing at the same time!

朝早いツアーが割引になっていたので参加しました。
ツアー催行は現地の人なので完全英語でしたが、簡単な英語でジョーク等で場を盛り上げてくれました。
沖に出る時に亀も見れて、家族3人で一斉にパラセーリング飛ばしてくれました！

Since it was a shared ride, there was some waiting time, but it was smoother than I expected, which was great. There were other cheaper options available, but considering the possibility of delays from the flight coming from another country, I chose to use this service. I would like to use it again.

乗り合いなので、待ち時間はありましたが、思っていたよりスムーズでよかったです。他にもっと安いところもありましたが、他国からの飛行機だったため、遅延したときのことも考えて、こちらを利用しました。また利用したいです。

I participated in the early morning plan at 120 meters! They took photos and offered a service to purchase the data, which was really great. They took 75 pictures for us!

The breeze was pleasant, and it was fun to splash in the water!

By participating in the morning, I had free time from around noon, allowing me to spend the day efficiently! Thank you very much!

早朝プラン120メートルで参加しました！
写真を撮ってくれてデータを購入できるサービスもあってとってもよかったです♬７５枚も撮ってくれていました(*^ω^*)

風も気持ちよく、水にジャポンして楽しかったです！！

朝に参加することで昼前からも自由な時間ができ、効率よく一日過ごすことが出来ました！
ありがとうございました！

Another snorkeling tour I had booked was canceled the day before, and I was in a bit of a bind. I searched online just in case, and found a tour that I could join the next day, so I signed up. I thought it would be nice just to get on the boat and go snorkeling, but it turned out to be even better with drinks and cruising while listening to music. I had a great time. We were the only Japanese people there, but that also added to the overseas experience, which was nice.

別のシュノーケリングの付いた観光ツアーが、前日に中止になってしまい、困ってたところダメ元で検索したら翌日でも参加可能だったので申し込みました。ボートに乗れて、シュノーケリングできればいいやーて思ってましたが、それ以上にお酒も飲めて音楽を聴きながらのクルージングがあったので、すごく楽しかったです。日本人は私たちだけでしたが、それもまた海外気分を味わえてよかったです。

The Viking plan has incredibly attentive staff! The number of dishes is a bit limited, but the friendly staff makes it all fine! You can enjoy the show even if you don't know the songs! I'm glad I participated in the show. Even without food, the seating is the same unless you're in a VIP seat, so I think you can be satisfied just with the show.

バイキングのプランですがスタッフの気づかいがもの凄く良い！料理は数も少な目ですがフレンドリーなスタッフで問題なし！
ショーは曲を知らなくても楽しめます！参加してよかったって思えるショーでした。
料理なくても座る席はVIP席じゃない限り一緒なのでショーだけでも満足できると思います。

I used a shuttle from the airport to the beach that didn't require a reservation, but I was concerned about my return trip, so I booked Roberts Hawaii in advance. The reservation process was all in Japanese and very quick. The pickup was about five minutes late, but the shuttle had "Roberts Hawaii" written on it in large letters, so I recognized it right away. The driver was also very accommodating, and I would like to use their service again if the opportunity arises.

空港からビーチまでは予約の要らないシャトルを利用しましたが、帰りの足が不安だったので、事前にロバーツハワイを予約して行きました。予約は全て日本語対応でスピーディに行え、現地での迎えは予定時刻より５分程の遅れでしたが、シャトルの大きく『ロバーツハワイ』と書かれており、すぐに分かりました。運転手も対応が良く、また機会が有れば利用したいと思います。

As soon as we exited the group exit, there was a Roberts counter on the right side. After handing over the voucher, the staff guided us a little further away and said, "Please wait here." Before long, a bus arrived within just a few minutes. I thought it would be a small bus for the shuttle, but it turned out to be one of those familiar large Roberts buses. I was wondering if a few more people would join us, but it was just the two of us who got on, and we departed right away. I thought, "Is it really okay with just two people?" but thanks to that, we were able to enjoy a comfortable ride to our accommodation in Waikiki. The driver was also very pleasant, and since we are two seniors, we’ve been talking about wanting to use this service again next time.

団体出口を出るとすぐ右側にロバーツのカウンターがありました。
バウチャーを渡すとスタッフの人に少し離れたところに案内されて、此処でお待ちください
と言われ待っていると数分も経たない内にバスが来ました。
送迎なので小型のバスかと思っていたら、あの見慣れたロバーツの大型バスでした。
他にも何人か来るのかなと思っていたら、乗ったのは私たち2人だけですぐに出発
しました。え～二人でいいの～？と思いましたが、お陰様でゆったりとワイキキの
宿泊先まで送ってもらうことが出来ました。
ドライバーさんも感じが良くて、こちらはシニア二人、次回もお願いしたいねと
帰ってからも話しています。

Rockahula great show Elvis was amazing. Michael Jackson was fabulous. Katie Perry sounded like her. Your dancers were fantastic. Two were noticeable and made you want to dance. The two who did surfer girl song. Both of these dancers had high energy throughout show. She was a red head and he had a man bun. Fire dancer was awesome and put on unbelievable show. He danced like he enjoyed what he did. We were so close we could smell the gas Costumes were beautiful. The last show was amazing in the red and black with Elvis in his white suit. When Elvis came out the first time it was like looking at Elvis from the 60's and he did such a great job. Elvis sang the best songs and the guests and audience were thrilled when he came out and interacted with the guests. All performers interacted with the guests at some point. We had front row seats but there is not a bad seat in the place. Service was good. Lots of food , presentation was nice. Food was good, the salmon was a little too salty, steak was cooked to perfection. Evan our server was great , and very attentaive. Staff was attentive. We met Anthony the bartender at the end of the show continuex to offer us drinks and iffered great service. Can't say a bad word about the terrific service, we received the best service from all the staff. Performers met guests at the end and took pictures with many if us and chatted with us. Great overall experience.

While waiting at the designated location, the car that I took from the airport to the hotel arrived, and I thought, "This must be it," when I was called out loudly by my first name. It was clear and kind.

指定された場所で待っていると、空港からホテルに移動の際に乗った車が来たので、『これだよな』っておもっていたら、大きな声でファーストネームで呼ばれました。わかりやすく親切でした。

It was easy to understand! When you exit through the personal exit on the right, there is a person in a green aloha shirt. I deducted one star because the guide went back and forth, making mistakes about the location.

分かりやすく簡単でした！右側の個人用出口に出たら緑色のアロハの人が居ます。
案内する人が場所を間違えて行ったり来たりしたのでマイナス１つ☆です。

I participated with a friend!
Most of the other guests were foreigners, but the staff explained a little in Japanese, so I think you can understand something!

Parasailing was really fun, and the view from above was amazing!!

Next time, I want to try it with someone I like!!

お友だちと参加しました！
他のお客さんは外人の方ばかりでしたが、スタッフさんはほんの少しだけ日本語で説明とかしてくれるぐらいでしたけど、何とかわかると思います！

パラセイリングは本当に楽しくって上から見える景色も最高でした！！

今度は好きな人と参加かしてみたいです！！

It's wonderful that everything runs on time in Hawaii. There are not many hotels that operate efficiently, so there's no wasted time.

ハワイで時間通りに行動してくれるだけでも素晴らしい。一台当たりが回るホテルが少ないのでロスタイムがないです。

Friendly Staff but not so much Animals to see :( I think on other Days it is better.

The roller coasters and Ferris wheel were amazing! Even for someone like me who can't handle heights, it was incredibly fun and the best experience! It's definitely worth it!! The crew took photos for us, and we could purchase them for $30! So, leave your valuables at the hotel and just bring $30 with you!

ジェットコースターや観覧車
空中ブランコまでダメな私でも
すごく楽しく最高でした！
やる価値有りです！！
クルーが写真を撮ってくれて
30ドルで購入する事も出来ました！
ですので貴重品はホテルに置いておいて
30ドル握りしめて行って下さいww

It was raining before we set out on the boat. I was hoping it would stop, and thankfully it did! By the time we took off, it was sunny and there was a rainbow! The location was amazing.

There wasn't even time to feel scared; we gently lifted off and floated in the air for a while before smoothly coming back down to the boat. It felt wonderful.

They also took photos for us, which was a great service. I took motion sickness medication, so I didn't feel seasick at all, and we had a really fun time.

船で出る前から雨。止んでくれーと願っていたら無事止んで、飛ぶ頃には晴れて虹！最高のロケーションでした。
怖いと思ってる時間もなく、ふわっと浮かび上がりしばらく空中浮遊後またふわっと船に。とても気持ちよかったです。
写真も撮ってくれてサービス満点。
酔い止め飲んで船酔いもなく、楽しい時間でした。

Had a really good time learning to surf in Hawaii. Everything was really good from the pick up to the semi private instructions. The location is really close to the beach and was definitely worth it. Not as easy as it seems so come ready to work out!

I think it depends on the time of day, but I was able to board without much waiting. The boarding area was a bit hard to find, and I was guided by staff from another company's shuttle service.

時間帯にも寄ると思いますが、あまり待たずに乗れました。乗り場がちょっとわかりにくく、他の会社のシャトルサービスのスタッフに案内されました。

It was my first time parasailing, and the staff were all kind and cheerful, making it a lot of fun! It felt like I was monopolizing the beautiful sea and sky of Hawaii! We started at 5:00 PM, so the sunset was beautiful at the end. It's a quick activity, so I highly recommend it!

はじめてのパラセイリングでしたが、スタッフが皆優しく陽気でおもいっきり楽しめました！
ハワイの美しい海、空を独り占めしている感じです！私達は17:00スタートでしたので、最後は夕焼けが綺麗でした。時間もあまりかからないアクティビティなのでオススメです！

I was nervous about this activity, but my children really wanted to do it. The crew was very friendly and made me feel safe. It was so much fun! I enjoyed every part of it. Also, lady at the check in booth recommended us very good place to eat. Enjoyed it as well.