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Waikiki
Rockahula great show Elvis was amazing. Michael Jackson was fabulous. Katie Perry sounded like her. Your dancers were fantastic. Two were noticeable and made you want to dance. The two who did surfer girl song. Both of these dancers had high energy throughout show. She was a red head and he had a man bun. Fire dancer was awesome and put on unbelievable show. He danced like he enjoyed what he did. We were so close we could smell the gas Costumes were beautiful. The last show was amazing in the red and black with Elvis in his white suit. When Elvis came out the first time it was like looking at Elvis from the 60's and he did such a great job. Elvis sang the best songs and the guests and audience were thrilled when he came out and interacted with the guests. All performers interacted with the guests at some point. We had front row seats but there is not a bad seat in the place. Service was good. Lots of food , presentation was nice. Food was good, the salmon was a little too salty, steak was cooked to perfection. Evan our server was great , and very attentaive. Staff was attentive. We met Anthony the bartender at the end of the show continuex to offer us drinks and iffered great service. Can't say a bad word about the terrific service, we received the best service from all the staff. Performers met guests at the end and took pictures with many if us and chatted with us. Great overall experience.
While waiting at the designated location, the car that I took from the airport to the hotel arrived, and I thought, "This must be it," when I was called out loudly by my first name. It was clear and kind.
指定された場所で待っていると、空港からホテルに移動の際に乗った車が来たので、『これだよな』っておもっていたら、大きな声でファーストネームで呼ばれました。わかりやすく親切でした。
Translated by OpenAI
It was easy to understand! When you exit through the personal exit on the right, there is a person in a green aloha shirt. I deducted one star because the guide went back and forth, making mistakes about the location.
分かりやすく簡単でした！右側の個人用出口に出たら緑色のアロハの人が居ます。
案内する人が場所を間違えて行ったり来たりしたのでマイナス１つ☆です。
Translated by OpenAI
I participated with a friend!
Most of the other guests were foreigners, but the staff explained a little in Japanese, so I think you can understand something!
Parasailing was really fun, and the view from above was amazing!!
Next time, I want to try it with someone I like!!
お友だちと参加しました！
他のお客さんは外人の方ばかりでしたが、スタッフさんはほんの少しだけ日本語で説明とかしてくれるぐらいでしたけど、何とかわかると思います！
パラセイリングは本当に楽しくって上から見える景色も最高でした！！
今度は好きな人と参加かしてみたいです！！
Translated by OpenAI
It's wonderful that everything runs on time in Hawaii. There are not many hotels that operate efficiently, so there's no wasted time.
ハワイで時間通りに行動してくれるだけでも素晴らしい。一台当たりが回るホテルが少ないのでロスタイムがないです。
Translated by OpenAI
Friendly Staff but not so much Animals to see :( I think on other Days it is better.
The roller coasters and Ferris wheel were amazing! Even for someone like me who can't handle heights, it was incredibly fun and the best experience! It's definitely worth it!! The crew took photos for us, and we could purchase them for $30! So, leave your valuables at the hotel and just bring $30 with you!
ジェットコースターや観覧車
空中ブランコまでダメな私でも
すごく楽しく最高でした！
やる価値有りです！！
クルーが写真を撮ってくれて
30ドルで購入する事も出来ました！
ですので貴重品はホテルに置いておいて
30ドル握りしめて行って下さいww
Translated by OpenAI
It was raining before we set out on the boat. I was hoping it would stop, and thankfully it did! By the time we took off, it was sunny and there was a rainbow! The location was amazing.
There wasn't even time to feel scared; we gently lifted off and floated in the air for a while before smoothly coming back down to the boat. It felt wonderful.
They also took photos for us, which was a great service. I took motion sickness medication, so I didn't feel seasick at all, and we had a really fun time.
船で出る前から雨。止んでくれーと願っていたら無事止んで、飛ぶ頃には晴れて虹！最高のロケーションでした。
怖いと思ってる時間もなく、ふわっと浮かび上がりしばらく空中浮遊後またふわっと船に。とても気持ちよかったです。
写真も撮ってくれてサービス満点。
酔い止め飲んで船酔いもなく、楽しい時間でした。
Translated by OpenAI
Had a really good time learning to surf in Hawaii. Everything was really good from the pick up to the semi private instructions. The location is really close to the beach and was definitely worth it. Not as easy as it seems so come ready to work out!
I think it depends on the time of day, but I was able to board without much waiting. The boarding area was a bit hard to find, and I was guided by staff from another company's shuttle service.
時間帯にも寄ると思いますが、あまり待たずに乗れました。乗り場がちょっとわかりにくく、他の会社のシャトルサービスのスタッフに案内されました。
Translated by OpenAI
It was my first time parasailing, and the staff were all kind and cheerful, making it a lot of fun! It felt like I was monopolizing the beautiful sea and sky of Hawaii! We started at 5:00 PM, so the sunset was beautiful at the end. It's a quick activity, so I highly recommend it!
はじめてのパラセイリングでしたが、スタッフが皆優しく陽気でおもいっきり楽しめました！
ハワイの美しい海、空を独り占めしている感じです！私達は17:00スタートでしたので、最後は夕焼けが綺麗でした。時間もあまりかからないアクティビティなのでオススメです！
Translated by OpenAI
I was nervous about this activity, but my children really wanted to do it. The crew was very friendly and made me feel safe. It was so much fun! I enjoyed every part of it. Also, lady at the check in booth recommended us very good place to eat. Enjoyed it as well.
Everyone except us were Western guests. The crew only provided explanations in English. Still, we managed to understand that the first cup of guava juice was free and got it. After that, the other guests were having a great time drinking beer and wine. We, however, couldn't quite understand what to order, so we held back and didn't drink. Nevertheless, we enjoyed the refreshing thrill and the amazing scenery, and the return trip was a leisurely cruise. I regret not studying more English; we could have enjoyed it much more.
私たち以外はみな欧米のお客さん。クルーも英語のみの説明。
それでも何とか、最初の1杯目のグァバジュースは無料ということは理解しゲット。
その後も周りのお客さんはビールを飲んだりワインを飲んだりと大盛り上がり。
私たちは、なんて注文すれば良いのかちゃんと理解できてないので、飲まずに我慢。
それでも、爽快な疾走感と最高の景色、また戻りはゆったりとしたクルーズが楽しめました。
もっと英語を勉強しておくんだったと後悔。もっともっと楽しめたはずです。
Translated by OpenAI
First time parasailing for our family, great experience! Veltra team was outstanding, we will definitely be back!
The staff was super enthusiastic, had good music playing and really contributed to a good time! All of us got to see at least 7 turtles and swim within a meters distance when they came up for air, along with all the colorful fish. Truly an amazing experience!
I participated in parasailing for the first time. It was a tour with a Japanese couple and two foreign families. Even though we didn't understand each other's languages while heading out to sea on the boat, there was a wonderful atmosphere of just wanting to have fun! The breathtaking view of Oahu from above the ocean is incredible!
初めてパラセーリングに参加しました。日本のカップルの方と外国人のファミリー2組が参加されたツアーでしたが、船で沖合いに出る際も言葉はわかりませんが楽しもう‼️みたいな雰囲気でとても心地よかった。オアフ島を海の上から独り占め出来る絶景はヤバイです！
Translated by OpenAI
It was a bit cloudy on the day, but the height was very impressive, and the guides were fun, which made for a very satisfying experience! They also took photos from interesting angles, creating wonderful memories!
当日は少し曇り気味でしたが、高さも非常に高く、ガイドの方々も楽しい方々で、大満足でした！写真も面白い角度で撮ってくださり、とても素敵な思い出になりました！
Translated by OpenAI
I had been using Ilima Tours, but since they can only be used for groups of two or more, I opted for this service instead. They were easy to spot at the exit with a board displaying names. There were about four to five groups sharing the ride, and although I was the last to be dropped off at my hotel, everything went smoothly.
これまではIlimaツアーズを利用してましたが、2名以上でないと利用できなくなったのでこちらを利用しました。出口にて名前の書いたボードを持っているのですぐにわかりました。４～５組の混乗で、自分は最後に着くホテルでしたが順調に到着しました。
Translated by OpenAI
It was amazing in many ways, but the shaking was intense and made me feel nauseous... ⤵️ I definitely recommend that those who are prone to motion sickness take anti-nausea medication. m(_ _)m
色々とすごかったですが、揺れがひどくて酔いました…⤵️
酔いやすい人は必ず酔い止めを飲むことをオススメしますm(_ _)m
Translated by OpenAI
I was a bit anxious because the bus was delayed, but once I got on, the interior was spacious and I was able to relax. Considering going on my own, the price was good, so I'm glad I made the reservation!
少しバスが遅れて不安になりましたが、中も広くのった後はゆっくりできました。自分で行くことを考えると値段も良く予約して良かったです！
Translated by OpenAI
When heading to the hotel, I had to wait for over 30 minutes, and after waiting for the domestic flight pickup, it took more than an hour and a half to arrive at the hotel after checking in. I was already tired, and it made me even more exhausted.
When going to the airport, we were over 10 minutes late, and instead of stopping right in front of the hotel, the bus stopped a little further away. It was hard to determine if it was the pickup bus, and since they called out one group at a time, I felt anxious.
ホテルに向かう時は、３０分以上待たされ、国内線のピックアップで待たされ、受付してからホテルに着くまで１時間半以上掛りました。疲れている上、もっと疲れました。
空港に向かう時は、１０分以上遅れた上、ホテル前のはずが、少し離れた所に止まったの
迎えのバスかどうか判断しにくかった上、1組ずつ呼ぶので不安になりました。
Translated by OpenAI
ハワイで急遽明日シュノーケルでもしたいと思って調べたらちょうどぴったりなプランがすぐに見つかったから嬉しかったです。また利用します
the boat crew was very nice and ensured we had the best time ever.
The captain and the crew were very friendly and entertained us with their actions and props! Before boarding the boat, a local person guided us in Japanese, and even after getting on the ship, they communicated in simple English and Japanese, so I don't think there will be any communication issues at all. It was a unique experience to float on the sea with just my body. If you hand them your phone and ask, they will take pictures for you, and there was no charge for photography! (However, since I really enjoyed myself, I gave a tip at the end as a thank you.) My friend, who was initially scared due to a fear of heights, was able to enjoy it without feeling scared at all once we got up! It was such a wonderful memory that I want to meet the captain and the crew again when I go to Hawaii!
船長さんも乗組員の方もとてもフレンドリーで、動作や小道具で楽しませてくれました！
ボートに乗る前も現地の方が日本語で案内してくれましたしたし、船に乗ってからも簡単な英語と日本語で伝えてくださるので、コミュニケーション面で一切困らないと思います。
海の上に体１つで浮かぶという、他にない経験でした。携帯を渡してお願いしたら写真を撮ってもらえますし、撮影料が掛かることはなかったです！
（ただ、本当に楽しませてもらったので、お礼の意味も込めて最後にチップを渡しました。）
最初は怖がっていた高所恐怖症の友達も、上がってから一度も怖がることなく楽しめていました♪またハワイに行ったら船長さん達に会いたいと思うくらい最高の思い出です！！
Translated by OpenAI
Had an amazing time.
I'd definitely recommend this. 11/10.
I used both the airport transfer to the hotel and from the hotel to the airport. The pickup arrived on time. Since there were two of us, it was more economical than taking a taxi, which was great.
空港からホテルとホテルから空港への両方とも利用させてもらいました。
ピックアップは時間通りに来てくれました。二人なのでタクシーよりも経済的でよかったです。
Translated by OpenAI
At the airport exit, there was a representative from Roberts Hawaii right in front of me, so I was able to board the shuttle bus without any confusion. However, the bus was old and had leaks. The seat I sat on was wet, and water was dripping from the ceiling while we were driving, which was quite unfortunate. It was a disappointing tragedy right after we arrived.
空港の出口で目の前にロバーツハワイの担当者がいたので迷うこともなくシャトルバスに乗ることができました。ただし、バスが古く雨漏りがしていました。座った席も濡れていて、走っている時も天井から水が垂れてきて酷い目にあいました。着いた早々の悲劇で残念でした。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide you with satisfactory service.
I have confirmed the details with the local operating company. As mentioned in a separate email, there was a report that the shuttle you boarded had a leak from the roof. The shuttle was promptly sent for repairs, and the leaking area has been fixed. I am truly sorry for the unfortunate experience you had shortly after arriving in Hawaii.
To ensure we can provide comfortable transportation services, I have requested the operating company to thoroughly inspect the shuttles to prevent a recurrence.
We take your feedback seriously and, together with the operating company, will strive for further service improvement in the future. Thank you very much for your valuable feedback amidst your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
今回の内容を現地催行会社に確認させていただきました。
別途メールでもご連絡させていただいておりますが、お客様がおっしゃる通りご乗車されたシャトルの屋根から雨漏りしていたとの報告がございました。
その後、シャトルはすぐに修理に出され雨漏りがあった箇所は修復されております。この度は、ハワイにご到着されて早々、残念なお気持ちとさせてしまい大変申し訳ございませんでした。
お客様に快適な送迎サービスを提供できるよう、再発防止のため、催行会社にはシャトルの点検をしっかり行うよう要請いたしました。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Translated by OpenAI
I stayed at Hyatt, and it was easy to participate with the shuttle service to the hotel! The staff only speaks English, but since there are many Japanese guests, they seem accustomed to it, so communication is not a problem even if you can't speak English.
We boarded the boat in groups, and for those participating alone, other participants would ride twice to ensure everyone was in tandem. Lighter-weight Japanese people tend to go higher compared to foreigners! The view is amazing, and it feels like you're leisurely swinging over the sea. There's no sense of speed, so as long as you're okay with heights, I don't think it's scary at all.
For $30 (with a $5 fee for the guard), they also took photos and provided nearly 90 data files on an SD card.
ハイアットに宿泊でしたが、ホテルまで送迎つきで楽々参加！
スタッフは英語しか話せませんが、日本人客が多く向こうも慣れているようで、英語が話せなくてもコミュニケーションは問題なしです。
何組かでまとめてボートに乗り込み、1人で参加の方は、他の参加者が2回乗るなどして必ずタンデムでした。
体重の軽めな日本人は、外国人に比べて上がるのが高い！！景色は最高で、海の上でブランコにのってゆ〜ったりしている感じです。スピード感はないので、高い所さえ平気なら全く怖くないと思います♩
30ドル（ガードなら手数料５ドルかかります）で写真も撮ってくれ、90枚近くのデータをSDカードでくれました。
Translated by OpenAI
This is the only place with a wide range of service hours. Especially since flights arriving from the mainland United States often come in the afternoon, this service is very convenient.
対応時間の幅が広いのはここだけ。特に米国本土からの到着便は午後になることが多いので、こちらのサービスがとても便利です。
Translated by OpenAI
The captain and the instructor were always cheerful and lively, truly embodying the American spirit. They communicated important information clearly, even for those who don't speak English, and I was able to enjoy the experience. However, I do think it would have been more fun to interact with other guests. While safety doesn't seem to be an issue for those who don't speak English, being able to communicate in English might enhance the experience if you want to engage more with other guests.
船長さんとインストラクターさんは常にノリノリで明るく、いかにもアメリカらしさを感じる方たちでしたが、英語ができなくても重要なことはきちんと伝えてくれたし、楽しく体験することができました。
ただ、他のお客さんとの交流も出来たら楽しかっただろうなあとは思います。
安全面では英語ができなくても問題無さそうですが、他のお客さんとの交流などより楽しみたい場合は英語が出来た方がいいかもしれません。
Translated by OpenAI
