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Waikiki
Everyone except us were Western guests. The crew only provided explanations in English. Still, we managed to understand that the first cup of guava juice was free and got it. After that, the other guests were having a great time drinking beer and wine. We, however, couldn't quite understand what to order, so we held back and didn't drink. Nevertheless, we enjoyed the refreshing thrill and the amazing scenery, and the return trip was a leisurely cruise. I regret not studying more English; we could have enjoyed it much more.
私たち以外はみな欧米のお客さん。クルーも英語のみの説明。
それでも何とか、最初の1杯目のグァバジュースは無料ということは理解しゲット。
その後も周りのお客さんはビールを飲んだりワインを飲んだりと大盛り上がり。
私たちは、なんて注文すれば良いのかちゃんと理解できてないので、飲まずに我慢。
それでも、爽快な疾走感と最高の景色、また戻りはゆったりとしたクルーズが楽しめました。
もっと英語を勉強しておくんだったと後悔。もっともっと楽しめたはずです。
Translated by OpenAI
First time parasailing for our family, great experience! Veltra team was outstanding, we will definitely be back!
The staff was super enthusiastic, had good music playing and really contributed to a good time! All of us got to see at least 7 turtles and swim within a meters distance when they came up for air, along with all the colorful fish. Truly an amazing experience!
I participated in parasailing for the first time. It was a tour with a Japanese couple and two foreign families. Even though we didn't understand each other's languages while heading out to sea on the boat, there was a wonderful atmosphere of just wanting to have fun! The breathtaking view of Oahu from above the ocean is incredible!
初めてパラセーリングに参加しました。日本のカップルの方と外国人のファミリー2組が参加されたツアーでしたが、船で沖合いに出る際も言葉はわかりませんが楽しもう‼️みたいな雰囲気でとても心地よかった。オアフ島を海の上から独り占め出来る絶景はヤバイです！
Translated by OpenAI
It was a bit cloudy on the day, but the height was very impressive, and the guides were fun, which made for a very satisfying experience! They also took photos from interesting angles, creating wonderful memories!
当日は少し曇り気味でしたが、高さも非常に高く、ガイドの方々も楽しい方々で、大満足でした！写真も面白い角度で撮ってくださり、とても素敵な思い出になりました！
Translated by OpenAI
I had been using Ilima Tours, but since they can only be used for groups of two or more, I opted for this service instead. They were easy to spot at the exit with a board displaying names. There were about four to five groups sharing the ride, and although I was the last to be dropped off at my hotel, everything went smoothly.
これまではIlimaツアーズを利用してましたが、2名以上でないと利用できなくなったのでこちらを利用しました。出口にて名前の書いたボードを持っているのですぐにわかりました。４～５組の混乗で、自分は最後に着くホテルでしたが順調に到着しました。
Translated by OpenAI
It was amazing in many ways, but the shaking was intense and made me feel nauseous... ⤵️ I definitely recommend that those who are prone to motion sickness take anti-nausea medication. m(_ _)m
色々とすごかったですが、揺れがひどくて酔いました…⤵️
酔いやすい人は必ず酔い止めを飲むことをオススメしますm(_ _)m
Translated by OpenAI
I was a bit anxious because the bus was delayed, but once I got on, the interior was spacious and I was able to relax. Considering going on my own, the price was good, so I'm glad I made the reservation!
少しバスが遅れて不安になりましたが、中も広くのった後はゆっくりできました。自分で行くことを考えると値段も良く予約して良かったです！
Translated by OpenAI
When heading to the hotel, I had to wait for over 30 minutes, and after waiting for the domestic flight pickup, it took more than an hour and a half to arrive at the hotel after checking in. I was already tired, and it made me even more exhausted.
When going to the airport, we were over 10 minutes late, and instead of stopping right in front of the hotel, the bus stopped a little further away. It was hard to determine if it was the pickup bus, and since they called out one group at a time, I felt anxious.
ホテルに向かう時は、３０分以上待たされ、国内線のピックアップで待たされ、受付してからホテルに着くまで１時間半以上掛りました。疲れている上、もっと疲れました。
空港に向かう時は、１０分以上遅れた上、ホテル前のはずが、少し離れた所に止まったの
迎えのバスかどうか判断しにくかった上、1組ずつ呼ぶので不安になりました。
Translated by OpenAI
ハワイで急遽明日シュノーケルでもしたいと思って調べたらちょうどぴったりなプランがすぐに見つかったから嬉しかったです。また利用します
the boat crew was very nice and ensured we had the best time ever.
The captain and the crew were very friendly and entertained us with their actions and props! Before boarding the boat, a local person guided us in Japanese, and even after getting on the ship, they communicated in simple English and Japanese, so I don't think there will be any communication issues at all. It was a unique experience to float on the sea with just my body. If you hand them your phone and ask, they will take pictures for you, and there was no charge for photography! (However, since I really enjoyed myself, I gave a tip at the end as a thank you.) My friend, who was initially scared due to a fear of heights, was able to enjoy it without feeling scared at all once we got up! It was such a wonderful memory that I want to meet the captain and the crew again when I go to Hawaii!
船長さんも乗組員の方もとてもフレンドリーで、動作や小道具で楽しませてくれました！
ボートに乗る前も現地の方が日本語で案内してくれましたしたし、船に乗ってからも簡単な英語と日本語で伝えてくださるので、コミュニケーション面で一切困らないと思います。
海の上に体１つで浮かぶという、他にない経験でした。携帯を渡してお願いしたら写真を撮ってもらえますし、撮影料が掛かることはなかったです！
（ただ、本当に楽しませてもらったので、お礼の意味も込めて最後にチップを渡しました。）
最初は怖がっていた高所恐怖症の友達も、上がってから一度も怖がることなく楽しめていました♪またハワイに行ったら船長さん達に会いたいと思うくらい最高の思い出です！！
Translated by OpenAI
Had an amazing time.
I'd definitely recommend this. 11/10.
I used both the airport transfer to the hotel and from the hotel to the airport. The pickup arrived on time. Since there were two of us, it was more economical than taking a taxi, which was great.
空港からホテルとホテルから空港への両方とも利用させてもらいました。
ピックアップは時間通りに来てくれました。二人なのでタクシーよりも経済的でよかったです。
Translated by OpenAI
At the airport exit, there was a representative from Roberts Hawaii right in front of me, so I was able to board the shuttle bus without any confusion. However, the bus was old and had leaks. The seat I sat on was wet, and water was dripping from the ceiling while we were driving, which was quite unfortunate. It was a disappointing tragedy right after we arrived.
空港の出口で目の前にロバーツハワイの担当者がいたので迷うこともなくシャトルバスに乗ることができました。ただし、バスが古く雨漏りがしていました。座った席も濡れていて、走っている時も天井から水が垂れてきて酷い目にあいました。着いた早々の悲劇で残念でした。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide you with satisfactory service.
I have confirmed the details with the local operating company. As mentioned in a separate email, there was a report that the shuttle you boarded had a leak from the roof. The shuttle was promptly sent for repairs, and the leaking area has been fixed. I am truly sorry for the unfortunate experience you had shortly after arriving in Hawaii.
To ensure we can provide comfortable transportation services, I have requested the operating company to thoroughly inspect the shuttles to prevent a recurrence.
We take your feedback seriously and, together with the operating company, will strive for further service improvement in the future. Thank you very much for your valuable feedback amidst your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
今回の内容を現地催行会社に確認させていただきました。
別途メールでもご連絡させていただいておりますが、お客様がおっしゃる通りご乗車されたシャトルの屋根から雨漏りしていたとの報告がございました。
その後、シャトルはすぐに修理に出され雨漏りがあった箇所は修復されております。この度は、ハワイにご到着されて早々、残念なお気持ちとさせてしまい大変申し訳ございませんでした。
お客様に快適な送迎サービスを提供できるよう、再発防止のため、催行会社にはシャトルの点検をしっかり行うよう要請いたしました。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Translated by OpenAI
I stayed at Hyatt, and it was easy to participate with the shuttle service to the hotel! The staff only speaks English, but since there are many Japanese guests, they seem accustomed to it, so communication is not a problem even if you can't speak English.
We boarded the boat in groups, and for those participating alone, other participants would ride twice to ensure everyone was in tandem. Lighter-weight Japanese people tend to go higher compared to foreigners! The view is amazing, and it feels like you're leisurely swinging over the sea. There's no sense of speed, so as long as you're okay with heights, I don't think it's scary at all.
For $30 (with a $5 fee for the guard), they also took photos and provided nearly 90 data files on an SD card.
ハイアットに宿泊でしたが、ホテルまで送迎つきで楽々参加！
スタッフは英語しか話せませんが、日本人客が多く向こうも慣れているようで、英語が話せなくてもコミュニケーションは問題なしです。
何組かでまとめてボートに乗り込み、1人で参加の方は、他の参加者が2回乗るなどして必ずタンデムでした。
体重の軽めな日本人は、外国人に比べて上がるのが高い！！景色は最高で、海の上でブランコにのってゆ〜ったりしている感じです。スピード感はないので、高い所さえ平気なら全く怖くないと思います♩
30ドル（ガードなら手数料５ドルかかります）で写真も撮ってくれ、90枚近くのデータをSDカードでくれました。
Translated by OpenAI
This is the only place with a wide range of service hours. Especially since flights arriving from the mainland United States often come in the afternoon, this service is very convenient.
対応時間の幅が広いのはここだけ。特に米国本土からの到着便は午後になることが多いので、こちらのサービスがとても便利です。
Translated by OpenAI
The captain and the instructor were always cheerful and lively, truly embodying the American spirit. They communicated important information clearly, even for those who don't speak English, and I was able to enjoy the experience. However, I do think it would have been more fun to interact with other guests. While safety doesn't seem to be an issue for those who don't speak English, being able to communicate in English might enhance the experience if you want to engage more with other guests.
船長さんとインストラクターさんは常にノリノリで明るく、いかにもアメリカらしさを感じる方たちでしたが、英語ができなくても重要なことはきちんと伝えてくれたし、楽しく体験することができました。
ただ、他のお客さんとの交流も出来たら楽しかっただろうなあとは思います。
安全面では英語ができなくても問題無さそうですが、他のお客さんとの交流などより楽しみたい場合は英語が出来た方がいいかもしれません。
Translated by OpenAI
It was a pickup a little earlier than the scheduled time, but it was better than being late and feeling anxious. The car was full, mostly with foreigners. Everyone was in high spirits and it was very lively.
予定時刻より少し早めの迎えでしたが、遅くて不安になるより良かったです。
車内は満席で、ほぼ外国人の方でした。
みなさんテンションが高くとても賑やかでした。
Translated by OpenAI
This time, I came to Hawaii alone, so instead of a tour from a travel agency, I purchased a flight ticket to enter Hawaii.
When I searched for how to get to my accommodation, I found Roberts Hawaii's shuttle service.
Although I was the last in line, since they narrowed down the drop-off locations to five, I was able to arrive at my accommodation smoothly and comfortably.
I will use this service again!
今回は、ひとりでハワイに来たので、旅行会社のツアーではなく、航空券を購入してのハワイ入りでした。
宿泊先までの移動をどうしようか？と検索したところ、ロバーツさんの送迎サービスを見つけました。
順番は最後でしたが、送迎先を５か所に絞っていることもあり、スムーズに、そして快適に宿泊先まで到着することができました。
また利用します！
Translated by OpenAI
The pickup was on time, and it was a smooth start. The boat to the sailing point was fast and refreshing. I booked for 120 meters, but after takeoff, I couldn't tell how high I went, just as others had written. Haha. It was surprisingly quiet up there, and I was able to calmly overlook Waikiki Beach and Diamond Head. When it was time to land, I made the customary splash into the sea! After a light splashdown, I quickly floated back up and landed on the boat. It was so much fun that I want to do it again!
時間通りにお迎えに来て頂きスムーズな滑り出しでした。セーリングポイントまで行くボートもスピードがあって爽快でした。120mで予約しましたがテイクオフした後、他の人が書き込んでいた通り何メートルまで上がったかなんてわかりませんね。笑。上空は思いのほか静かで落ち着いてワイキキビーチやダイヤモンドヘッドを見渡すことができました。
降りるときはお約束の海にボッチャン！軽く着水した後またすぐに浮き上がってボートに着陸。とても楽しかったのでまたやりたいです。
Translated by OpenAI
Overall, I think it was good, but depending on where you sit, the view seemed to vary quite a bit, which was disappointing. Also, since it's not something you get to do often, it was a valuable experience.
全体的には、良かったとおもいますが…座る位置によっては見え方に随分差があったみたいでそれが残念でした。後潜水艦に乗るような事はないので貴重な体験が出来ました。
Translated by OpenAI
I have been using it without any major troubles so far, and I feel safe using it. I will definitely use it again next time. I often find myself with foreigners, and many of them have high energy, which is quite enjoyable.
今まで大きなトラブルもなく、安心して利用させてもらっています。
次回も必ず利用するでしょう。
外国人の方と一緒になる事がほとんどです。
テンションの高い方が多く、それがまた良かったりします。
Translated by OpenAI
During my stay in Hawaii, I used the shuttle service six times. They always greeted me warmly and politely by name. I appreciated the friendly conversations. However, I felt that the pickup time for my return was a bit too early. I arrived at the airport too early and ended up waiting for a long time, which was exhausting. I hope that aspect can be improved.
今回のハワイ滞在中にシャトルサービスは６回利用させていただきました。 いつも丁寧に気持ちよく名前を呼んで迎えてくれました。 話しかけてくれたり、嬉しかったです。 ただ、帰国のときの迎えの時間はやはり早すぎるように思いました。 空港に到着が早すぎて、くたびれるほど待ちました。 そこが改善されれば良いな～と思うくらいです。
Translated by OpenAI
The timing is reliable. Unlike some tour companies that only stop at a few places, you won't be cramped or have to wait excessively to reach your hotel. The driver and the staff at the airport are attentive and thorough in their checks and assistance.
時間は確実です。某ツアー会社の送迎と違い、いつのバスが数カ所しか回らないので、ぎゅうぎゅうだったり、ホテルに着くまでやたらと待たされたる事がありません。ドライバーも、空港でのスタッフも細かく確認や面倒を見てくれます。
Translated by OpenAI
I arrived in Honolulu and left about 10 minutes later. I also arrived at three hotels quickly. The prices were low, and I think it was really good. The tip was included as well. I'm glad I requested a round trip.
ホノルルに到着して１０分位で出発 ホテルも３ヶ所で早く着きました 値段も安くてとっても良いと思います チップも込みです 往復お願いして良かったです
Translated by OpenAI
I was able to use the service with peace of mind this time as well. Since it was a shared service, it couldn't be helped, but there was quite a bit of waiting time for other customers.
今回も安心して利用させていただきました。混載ですので仕方ないのですが、他のお客さんの待ち時間が結構ありました。
Translated by OpenAI
It was great to be able to ride a submarine and see sea turtles. However, I was hoping to see more schools of fish, but there weren't as many as I expected... I was looking forward to clear waters, but it seemed a bit murky... I felt like I could see more colorful fish in the clearer seas of Okinawa while snorkeling. Maybe the timing was just off...? I'm not sure about that, but it turned out to be a rather disappointing tour.
潜水艦に乗れたのと、ウミガメをみられたのはよかったです。しかし、もっと魚群がみられるのかな…と思いきや、思ったほどおらず、、、。クリアな水中を期待していたが、何だか濁っていたり、、、。まだ、沖縄のシュノーケルの方が、クリアな海で色とりどりの魚を観ることができる気がしました。時期が悪かったのかなぁ…？その辺はちょっと分かりませんが、ガッカリ感が強いツアーになってしまいました。
Translated by OpenAI
Although there was a one-hour delay at immigration, it took a little time, but I was kindly taken to the hotel. It was a tight schedule visiting three hotels, but the conversation during the transfer eased my worries.
入国審査で１hr遅れの送迎にも、少し時間はかかりましたが、ホテルまで丁寧に送っていただけました。３つのホテルを回る強行軍でしたが、話をしながらの送迎、不安が取り払われました。
Translated by OpenAI
About 20 of us went to the airport, and they took us around five places while providing attentive service! They were very accommodating to Japanese people, those from the mainland United States, individuals from New Zealand, and those with mobility challenges.
20人くらいで空港へ、５か所をぐるっとまわって、丁寧に対応してくれました！日本人、アメリカ本土の方、ニュージーランドの方、足の不自由な方にも丁寧に対応してくれました。
Translated by OpenAI
