All Reviews for Family & Accessible Travel

I was worried when I was told that my return flight was at 13:10 but the pickup time was set for 11:05, and I should have inquired properly. The bus arrived 10 minutes late for the pickup time, and it was raining, so the roads were a bit congested, which meant I only arrived at the airport just in time, 60 minutes before my flight. I almost missed my flight.

帰りの飛行機が13:10と告げて予約したのにピックアップ時間が11:05と指定されて大丈夫かな？と不安になった時にちゃんと問い合わせすべきでした。
ピックアップ時間にも10分遅れでバスが到着し雨で道も少々混んでいたので空港には60分前ギリギリにしかつかず
危うく飛行機に乗り遅れるところでした。

I unexpectedly got to see a lot of whales. I didn't see this many even during whale watching. The other guests were all foreigners except for us. But we had no trouble at all and had a great time.
Everything was fun, but this cruise was my favorite. I definitely want to ride it again when I come to Hawaii!

思いがけずクジラさんを沢山見ることができました。ホーエルウオッチングでもこんなに見られませんでした。お客さんは私たち以外は外国の方たちでした。でも何一つ困ることもなくとても楽しめました。
全て楽しかったけれど、今回このクルージングが一番気に入りました。ハワイに来たら必ずまた乗りたいです！

Even someone as scared as I am had a great time!! I want to do it again! It wasn't scary because we went up slowly. They also took wonderful photos, and I'm very satisfied!

怖がりな私でもとっても楽しめました！！
もう一度やりたいです！
ゆっくりと上がっていくので怖くなかったです。
素敵な写真も撮ってくれて大満足です！

We went to Hawaii for our honeymoon, and it was an incredibly enjoyable time! Next time, I want to go with our children when we have them. The staff were great at creating a lively atmosphere, making it a very memorable experience.

新婚旅行でハワイに行き、めちゃめちゃ気持ちのいい時間になりました！
今度は子供ができたら一緒に行きたいと思っています。
スタッフの方も盛り上げ上手でとても思い出に残る時間になりました。

Coral has died, and efforts are underway for artificial reefs and coral restoration. Around the reefs, schools of fish, green sea turtles, and rays could be observed. Overall, including the transportation, boarding arrangements, and underwater scenery, the Atlantis experience I participated in 25 years ago in Maui was better.

珊瑚が死滅し、人工の漁礁と珊瑚の再生努力中。
漁礁周辺には魚群、アオウミガメ、エイなどが観賞できた。
送迎、乗船までの段取り、海底の景観など総合的に、25年前に参加したマウイ島でのアトランテイスのほうが良かった。

The overall excitement of the venue and the interactions between guests created a great atmosphere. However, the location of the venue was a bit difficult to find, which caused some confusion.

会場全体の盛り上がり、客同士のふれあいなど、雰囲気つくりがうまかった。
会場の場所がわかりにくい場所にあるため、少しまごまごした。

They picked me up in a car with cheerful music blasting! My energy was high from the morning! After getting off the bus and waiting for a while, I was guided to the boat. There were only two families, who seemed to be American. When I asked the staff to take a photo, they gave me an SD card and said it would be $30, so I decided to go for it. Honestly, it was expensive, but I’m glad I bought it for the memories. It mentioned to bring a bath towel and a change of clothes, but since only my feet got wet, I didn’t need them. The scenery was beautiful, and I felt it was a great experience to have for the first time.

陽気な音楽がガンガンかかった車でお迎えに来てくれました！朝からテンション高い！
バスを降りて、しばらく待っていると船へと案内されました。
アメリカ人？の親子と２組だけでした。
スタッフに、写真を撮ってもらうとSDカードをくれて30ドルとのことだったのでお願いしました。
正直高いけど、思い出に買ってよかったと思います。
持ち物に、バスタオル、着替えと書いてありましたが、足しか濡れないので、いりませんでした。
景色もよく、はじめての体験でやってよかったと思いました。

I had a really great time! The instructor was friendly, and it became a memorable part of my trip to Hawaii. Thank you!

本当に楽しかったです！
インストラクターもフレンドリーで、ハワイ旅行の思い出になりました^_^ありがとうございました！

For my first time scuba diving, this was a great experience. The instructor, octo, was amazing. He was very knowledgeable about diving and had great humour. Overall made the introduction to diving great and am looking forward to my next dive, thanks to Tey Scuba Diving and their amazing instructor, octo.

I was picked up and dropped off at the hotel very smoothly. I was worried because the transfer in Kona was terrible, but there were no problems at all in Honolulu. I hope the Big Island can improve more. The large bus ride to the hotel was comfortable, and on the way back, I enjoyed a pleasant bus trip from the hotel to Honolulu Airport while taking in the views from my high seat.

とてもスムーズにホテルまで送迎して貰いました。
コナでは最悪な送迎でしたので心配しましたが
ホノルルは全く問題ありません。ハワイ島はもっと充実してほしいです。
大型バスでゆったりとホテルまで、帰りもホテルからホノルル空港まで
高い座席から景色を見ながら快適なバス旅でした。

I requested a transfer from Kona to Waikiki on a domestic flight to Honolulu. There was a staff member wearing a yellow aloha shirt at the baggage claim area, so I recognized them immediately. I was picked up without any issues.

コナからホノルルの国内線移動でワイキキまでの送迎を頼みました。
荷物の受け取り場所で黄色いアロハシャツを着た係の人が居ましたので、
すぐにわかりました。問題なくピックアップしてもらいました。

We had dinner first, and then the show started after we finished eating. I was very satisfied with both the meal and the show. I would like to go again if the show content changes.

先にご飯食べてから、食べ終わってからショーが始まる流れでした。
ご飯の内容、ショーの内容も非常に満足です。
またショーの内容が変わったら行ってみたいです。

I was anxious because I didn't understand the airport situation, but I received confirmation a few days before the scheduled date, and the meeting place was easy to find on-site, so it was excellent.

空港の事情が分からず不安でしたが、予定の数日前から確認のお知らせがあり現地でも、集合場所が、分かり易かったので、最高でした。

This time, due to the weather, there were two schedule changes on-site, but the staff at VELTRA were very kind and helped us, allowing us to fly safely. When I had questions on-site and called, I was relieved that I could communicate entirely in Japanese, possibly because there was a Japanese staff member.

For parasailing, there were two staff members, and while we were waiting, they kept the atmosphere lively, which was a lot of fun. The view from 150 meters was truly breathtaking!

One thing to note is that the boat used for transportation shakes a lot, so if you're prone to motion sickness, it's better to take some anti-nausea medication.

At the end, as a thank you for the enjoyable experience, everyone gave tips to the staff (I’m not sure about the standard amount, but we gave $10 each to the two staff members). It was truly the most pleasant and fun experience!

今回は、天候の関係で2度ほど現地で日程変更があったのですが、VELTRAの方がとても親切に対応してくださり、無事に飛べました。
現地で聞きたい事があり、電話した時にも日本人スタッフの方だったのか、全て日本語でやり取りができた事にも安心しました。
パラセーリングは、スタッフの方2名だったのですが、待ってる間は、常に場を盛り上げてくれて、とても楽しかったですし、150mからの眺めは、まさに絶景でした！
注意点としては、移動の船がものすごく揺れるので、乗り物弱い方は、酔い止め飲まれた方がいいです。
最後は、楽しませてもらったお礼にスタッフの方に皆さんチップを渡されてました(相場は分かりませんが、私達は2名の方に10＄ずつ渡しました)。
本当に最高に気持ちよく楽しい体験でした！

The transportation to the flight was very enjoyable. However, there was one issue with the group division; my brother-in-law, his wife, and her sister's son were placed in one group and flew together. Since we received photos, it would have been better if we could have flown separately.

送迎から飛ぶまでとても楽でした。1点だけグループ分けの部分で勝手に決められてしまい私の義理の兄と奥さんの義理の妹とその息子が1つのグループで飛ばされてしまいました。
写真も頂いたので別々で飛べたらもっと良かった

We came to Hawaii to bring our young daughter, age 7, for her first trip, hoping it would be a memorable one, and she was over the moon with this experience. She got a bit queasy for just a few minutes with the short ferry ride to the sub, but after that, she was perfectly fine. The sub itself was roomy enough to not feel like you were sitting on someone else, and everyone gets window seats, so there is no need to worry about not seeing something. They do 180s so that both sides of the sub get to see everything. Amazing. They have sunken plane and ship wreckage that have allowed artificial reefs to be created, and they are teeming with fish. I've personally been to Hawaii over 20 times in my life and this has by far got to be the best experience I've ever had. Bring a light sweater for the breezy trip to and from the sub, if you're prone to getting chilly in ocean breeze. Don't forget to look in the water when you're on the pier waiting for the ferry - there are reef fish there, too!

I requested this transfer for domestic flights. They arrived around the scheduled time, and it felt like a standard drop-off. I think it was good since there were no issues. I also think it's great that you can use this service at any time, as many other travel companies have restrictions on late hours.

国内線利用でこちらの送迎にお願いしました。時間通りくらいに来ていただき、普通に送ってもらうだけという感じでした。別に困る事もなかったので良かったと思います。
他の旅行会社さんでは遅い時間は利用出来ないものが多かったので、いつの時間でも利用出来るのは良いと思います。

I informed them that my domestic flight from Kona Airport would arrive in Honolulu at 1:30 PM, and the pickup time was also set for 1:30 PM, so I was worried about making it on time. The flight was delayed by about 10 minutes, but there was a Roberts counter at the baggage claim area, and there were staff members present, so everything was fine. I received a necklace made of shells. I waited for my luggage, and in the end, I was able to board the shuttle bus close to 2 PM, but they had been waiting for us, so the departure time didn't seem too strict. Since we were the fifth and last group, those who boarded earlier might have had to wait quite a bit. I haven't used other companies, so I can't make a comparison, but I was glad to use this service.

コナ空港から国内線でホノルルに着く時間を13時半と連絡して、案内されたピックアップ時間も13時半だったので間に合うか心配でした。飛行機の到着が10分ほど遅れたのですが、集合場所の手荷物受取の所にロバーツのカウンターがあって、係の人もいたので大丈夫でした。貝殻で作ったネックレスをもらえました。荷物が出てくるのを待って、結局シャトルバスに乗れたのは14時近かったですが、ずっと待っていてくれたので出発時間は厳しくなさそうでした。私達が５組目で最後だったので、先に乗っていた方は結構待たれたのかもしれません。他社を使ったことがないので比較はできませんが、利用して良かったです。

I challenged myself to 150 meters of parasailing! I thought if I was going to do it, I might as well go for the highest option. I was a bit anxious about what it would be like before getting on, but once I was up there, the view of Honolulu was amazing and very refreshing. The boat crew was also a lot of fun and kept the guests entertained. I definitely want to do it again!

１５０メートルのパラセーリングにチャレンジしました！どうせやるなら1番高い方がいいなあと思い決断しました。乗るまではどんなものか少し不安でしたが、実際に乗ってみると高い方がホノルルを一望できてとても爽快でした。ボートのクルー達もとても面白い人達でお客さんを楽しませてくれました。また乗ってみたいなあと思いました。

I was surprised by the punctuality of the shuttle service, arriving five minutes earlier than promised. I also requested Roberts for the transfer from Honolulu to the hotel, and it was just as promised, which was reassuring. Although the conversation was in English, there were no issues. Even though my English was broken, I felt their kindness in trying to understand me.

ホテルに約束より5分も早く送迎があり時間の確実性には驚きました。
ホノルル⇒ホテルもロバーツにお願いしましたがこれも約束通りで
安心でした。英語での会話でしたが問題ありません。こちらが片言の英語
でしたが、理解しようとする優しさが感じられました。

I requested a transfer from Hilton Hawaiian Village to Honolulu Airport. The driver only spoke English, but I could sense their friendly demeanor. I would like to use this service again.

ヒルトンハワイアンビレッジからホノルル空港までの送迎を頼みました。
運転手の方は英語しか話していませんでしたが、フレンドリーな感じが伝わってきました。また利用したいと思います。

It was so much fun! I was excited and nervous, but I flew over the ocean. For a moment, I felt a bit scared, but since I was with someone else, I felt very reassured. Once I put on the safety belt and thought I was ready, I was suddenly in the air. I quickly soared higher and higher. Once I was up there, I didn't feel scared anymore and enjoyed the Hawaiian breeze. In the end, I splashed into the water (laughs). The staff took photos from the boat, and I bought a USB memory for $25. I'm still enjoying looking at those photos (they turned out to be quite interesting).

楽しかった～！！ワクワクドキドキでしたが海の上を飛んできました。一瞬、恐怖心も出てくるのですが二人乗りだったので、とても心強かったです。安全ベルトをつけ準備ができたと思ったらあっという間に空へ。みるみるうちに高く飛んでいました。上がってしまうと怖さもなくハワイの風を感じて楽しみました。最後は水にチャポ～ン（笑）スタッフの方がボートから写真を写してくれていて２５ドルでＵＳＢメモリーを買いました。その写真を見ては、また楽しんでいます。（なかなか面白い写真が撮れていました）

The Rock-a-Flash show I attended was an incredibly luxurious and enjoyable experience. First, I received a backstage pass at the reception and was able to enter the venue before other guests. It felt a bit exclusive! I was led into a dazzling and beautiful room where I enjoyed champagne (we had non-alcoholic champagne) and tropical-themed appetizers, really savoring the VIP atmosphere. After that, I got to peek into the costume room where Elvis and the dancers' outfits were kept, and I was able to touch some of the actual props while taking photos and having fun. I even got to stand on stage, which was a bit exciting (laughs). As the mood lifted, it was time for dinner. The course meal was luxurious and delicious. My favorite was the truffle mashed potatoes, which had a taste I had never experienced before and left me very satisfied. After finishing dessert, the show began! The performances by Elvis, Michael, and the dancers were truly professional and amazing. Among them, the fire knife act was particularly impressive, and sitting in the front row, I could feel the heat of the flames, which was thrilling and nerve-wracking. The fun time flew by, but I was able to have a truly wonderful night.

今回参加したロック・ア・フラショーは大変贅沢で楽しいひとときでした。まずは受付でバックステージパスカードを受け取り首から下げ他のお客様より先に会場の中へ。ちょっと優越感！煌びやかで素敵なお部屋に通されシャンパン（私達はノンアルコールシャンパン）と南国チックなアペタイザーを頂きながらＶＩＰな気分も味わいました。その後、エルビスやダンサーが着る衣裳部屋をのぞかせてもらったり実際に使う道具を触らせてもらったり写真も撮りながら楽しみました。ステージにも立ちちょっと興奮（笑）だんだん気分も盛り上がりディナータイムへ。コース料理はどれも豪華で美味しかったです。特に私が気にいったのはトリュフ入りのマッシュポテト。今まで食べたことのない味で大満足でした。デザートまで完食してしばらくするとショーの始まり！！エルビス、マイケル、ダンサーの皆さんのパフォーマンスはさすがプロという感じで素晴らしかったです。その中でもファイヤーナイフはかなりの迫力があり一番前の席だったこともあって炎の熱さが伝わりドキドキハラハラでした。楽しい時間はあっという間に過ぎてしまいましたがとても素敵な夜を過ごすことができました。

I use it every time, and I'm pleased with the stable service without much waiting. I would like to use it again when I return to my country.

毎回利用していますが、そんなに待たされることもなく安定のサービスでいいです。帰国の際もまた利用したいと思っております。

I couldn't tell how many meters we went up, but we ascended rapidly. By the way, I love heights, and we definitely went up quite high! I set it to 90 meters, but I think we probably went even higher. However, the view was amazing and I was really moved. That said, I started to feel seasick. I took motion sickness medication beforehand since I had read reviews, but it didn't help. Motion sickness medication is absolutely essential!

何メートル上がったか分からないくらいグングン上がりました。因みに高いところ好きですが、結構な高さ上がってました！90メートルにしたのですが恐らくそれ以上上がってたとも思います。でも景色はすごく良くて感動しました。ですが、船酔いをしかけました。事前に口コミを見ていたので酔い止めを飲みましたが駄目でした。絶対酔い止め必須！！

It was convenient to be within walking distance from the hotel. I had fun getting interesting photos taken that I couldn't capture myself for $30 (cash price). I booked for 90 meters, but was it more than that? We went quite high up! (^_^)

宿泊先ホテルから徒歩で行ける場所にあって楽でした。
$30(現金価格)で自分では撮れない面白画像も撮影して貰えて楽しかったです。
90mで予約しましたがそれ以上だったのか？かなり高くまで上がってました(^_^;)

Rock A Hula was a great show for me and my friends! There was a lot of music and fire dancing, and enjoyable songs to sing along with from Michael Jackson and other old classics. We all got a free drink from our purchase which made the show even more fun. The food and service was excellent was well. We came all the way from San Francisco and we were glad to have heard about this show. We also got to see backstage which was very interesting. Veltra helped me with deciding on my purchase so I highly recommend using this site too for the future!

It had been a while since I visited Hawaii, and I couldn't find the pickup area right away upon arrival, but after that, boarding was smooth. When returning home, I ended up using the service I had reserved. I have plans to go to Hawaii again, and since the prices are reasonable, I think I'll use it again.

久しぶりのハワイで到着時は、直ぐに乗り場を見つけられなかったけど、その後は問題なく乗車。帰国時も結局、予約して利用しました。
またハワイに行く予定がありますが、料金的にもお手頃なので、また利用しようと思ってます。

I participated with my family of four, and although I had some concerns, I found that even with only English being spoken, a bit of Japanese was understood, and there was a laminated Japanese explanation sheet, so I didn't feel too inconvenienced. The driver for the pick-up was also funny, which made it enjoyable.

Now, onto the main topic: I challenged myself to the 150M. I thought my 7-year-old son might hesitate at the last minute, but he watched the other adult guests being attended to first and seemed to enjoy it, saying he wanted to ride again the next day. They adjust the flight arrangements based on the size of the children, which is great. In the latter half of the flight, you get about half your body submerged in the sea, but if you don't like that, you can go ahead first. However, since the belt gets wet, your swimsuit will also get wet. So let's give up on staying dry and enjoy it to the fullest. You ride the shuttle van to and from in your swimsuit, and it's fine even if you're wet. Just bring a towel instead of a change of clothes. Everyone in Hawaii is very kind to children, so you can feel at ease. The only downside was that the SD card we purchased for the photos was a bit disappointing.

親子4人で参加して少し不安もあったのですが、英語のみとなっていても片言の日本語が通じたり、ラミネートされた日本語説明書があったのでさほど不便は感じませんでした。送迎のドライバーの方も面白くて、楽しかったです。本題ですが150Ｍにチャレンジしました。7歳の息子は土壇場で嫌がるかと思いましたが、他の大人だけのお客様を先にアテンドしその様子を見ていたので楽しめたらしく、翌日も乗りたいと言っていた。子供の体の大きさを見てフライトアレンジをしてくれるので良いです。フライト後半海に体半分くらい浸かるのですが、それが嫌な方は先に行ってくれればＯＫ。ということでしたが、ベルトが濡れているため水着は濡れます。なので諦めて思いっきり楽しみましょう。行きも帰りも水着で送迎バンに乗ります。濡れていても大丈夫。着替えなんて特に持たずにタオルを持って行きましょう。皆さんハワイの方は子供にとてもやさしいです、安心してください。ただ撮影してくれた購入のＳＤは微妙でした。

There was a slight delay during the pickup from the hotel to the airport, but we made it on time. The driver was friendly, which was great. I would like to use this service again.

ホテルから空港に行くためのピックアップのとき、ちょっと遅れましたが、間に合いました。ドライバーの方がフレンドリーでよかったです。また利用したいです。