All Reviews for Family & Accessible Travel

Water droplets were dripping heavily from the air conditioning inside the vehicle, so the seats on both sides of the last row were not usable. It seems like the driver didn't notice.

車内の空調から水滴がだーっと垂れて、一番後ろの両通路側の席は座れませんでした。それに運転手さんはきづいてなさそう。

The driver kept talking non-stop, and it was quite annoying. While I appreciated the sightseeing information, I wish it had been more moderate. I think it would have been much better if they had played some Hawaiian music instead.

ドライバーがずっとしゃべり続けていてうんざりしました。観光案内をしていただいてもいましたがほどほどにしてほしい。ハワイアンでも流してくれたほうかずっと良いと思います。

It's always the case, but the way back feels lonely. I wonder when I will be able to come again while I'm in the car. I will use Mr. Roberts' car again.

いつもなのですが、帰り道はさみしくなりますね～
今度いつ来られるだろうかと車中で考えます。
ロバーツさんの車、また利用します。

There is no problem with mixed deliveries with foreigners, but when getting off, foreigners give tips. It felt a bit awkward, so I also gave a tip, but it shouldn't really be necessary, right? Foreigners should know that tips are included when they apply.

海外の方と混送は問題は無いのですが、下車の時、外人の方はチップを
渡すんです。なんとなく気まずいので私もチップを渡しましたが、本当はいらないはずですよね？外人も申し込みの時チップ込みと分かっているはず。

When we arrived on the domestic flight (from Hawaii Island to Oahu) last time, I was walking towards the international terminal when I found a staff member from Roberts. They checked on their tablet, and I was able to board safely. This time, I was careful to look for the staff, and I immediately recognized them because they were holding a sketchbook with names written on it.
We were the only Japanese passengers on the domestic flight, and the Roberts vehicle had only foreign passengers besides us. There is still some anxiety, so having the name card is very helpful.

前回国内線（ハワイ島からオアフ島）で到着したときに誰もいない状態で国際線の方まで歩いていたら、ロバーツのスタッフさんがいたのでタブレットで確認してもらい無事乗車できたので、今回は注意してスタッフさんを探していたらスケッチブックに名前を書いて持っていたのですぐ分かりました。
国内線の日本人の乗客は私達夫婦だけで、ロバーツさんの車も私達以外は外国の方でした。やはり不安はありますので名前のカードは助かります。

As I headed to the meeting point, feeling anxious about whether I would be able to enjoy surfing for the first time, the warm and friendly staff greeted me kindly. The lesson content was detailed and explained clearly, which made me feel at ease. However, since everything was conducted in English, it might be tough for those who don't understand any English... I think it would be fine as long as you can catch a few simple words!

初めてのサーフィンでちゃんとサーフィンが楽しめるか不安に思いながら集合場所へ向かうと、温かみのある雰囲気のスタッフがフレンドリーで親切に対応してくださいました。
レッスン内容も細かく、分かりやすく説明してもらえるので安心でした。
ただ、全て英語での対応なので英語が全くわからない方は辛いかも…簡単な単語を使ってくれるので少しでも聞き取れれば大丈夫だと思います！

It was absolutely wonderful.
It was unfortunate that the weather was rainy.
Last time, I was able to see dolphins and the weather was perfect...
Next time, I will check the weather forecast before making a reservation.

最高に気持ちよかったです。
雨模様の天気だったのが残念でした。
前回はイルカも見れてお天気も最高に良かったのですが・・・
次回は天気予報確認してから予約させていただきます。

I arrived about 10 minutes late for the meeting, but I was successfully picked up.

The crew had a fun atmosphere and guided us in broken Japanese.

For the photo service, they mentioned on the day of the cruise that photos would be $30. When I requested it, I received the photos for $30 on an SD card after getting off the boat at the dock. They took about 100 pictures with the scenery.

I think cash is only used for tipping. There were no particular issues if you didn't pay. It seemed that credit cards could be used for the photos. I paid in cash.

I signed up for the 150m option, and it was very beautiful and not scary at all. At the end of the parasailing, I was dropped into the sea and got a little wet up to my stomach. I think a towel is necessary.

待ち合わせには10分ぐらい遅れてきましたが、無事ピックアップされました。

クルーは楽しい雰囲気でカタコトの日本語で案内してくれました。

写真サービスは、当日船の上、写真とる？30ドルと案内あり。お願いすると、船を降りたあとに、船着き場で、30ドル、SDカードでもらえました。風景あわせて100枚ぐらい撮ってくれました。

現金はチップを払う場合ぐらいしか使わないと思います。払わなくても特にお咎めなし。写真はクレジットカードが使えるようでした。私は現金で払いました。

150mで申し込みましたが、とてもきれいで、怖くはなかったです。
パラセーリングの最後、海にぽちゃんと落とされ、お腹のあたりぐらいまで少し濡れます。タオルは必要だと思います。

I reserved the front row guaranteed seats. We arrived around 16:40, but there were already about 15 people in line. We didn't know where the entrance was and ended up walking all the way around the Hilton, so I recommend getting there as early as possible! The show is definitely worth it. The muscular men are mesmerizing. I especially recommend taking videos of the fire show and the finale so you can look back at them later. It's better not to have high expectations for the buffet. We didn't have much of an appetite due to jet lag, so we just had a light meal and then relaxed at the bar afterward. There are other luaus, but this one is calm and I recommend it for travelers who don't have much time!

前方確約席を予約。
16:40頃に到着しましたが、既に15名ほどの方が並んでいました。
私たちは入口が分からず、ヒルトンをぐるっと一周してしまったので、なるべく早めに行く事をお勧めします！！
ショーは見応え十分。
ムキムキの男性陣にうっとりします。
特にファイヤーショーと、フィナーレは動画にとると、後で見返せるのでお勧めです。
ブッフェは期待しないほうが良いですね。
私達は時差ボケの為あまり食欲が無かったので軽く食べて、終わった後にのんびりバーに行きました。
他にもフラショーはありますが、ここは落ち着いて観れるし、時間がない旅行者の方にもお勧めです！

Since it was a trip to celebrate my parents' 50th wedding anniversary, we booked the Diamond Seat. The front row center seat was impressive. I'm glad we chose the Diamond option. The meal was a buffet, and while it wasn't exceptionally delicious, it was decent. There was also a separate dessert buffet with pineapple cake and fruits. Each person received three drink tickets, but we couldn't use them all. The performers engaged with the audience, calling out to people and dancing on stage, which made it lively and interactive. After leaving the venue, we were able to take photos with the performers (no tips required).

Negative points: The meeting location had changed. It would have been helpful to have directional signs along the way to reach the location. I felt anxious while searching around.

両親の結婚50周年祝いの旅行だったため、ダイヤモンドシートで予約。最前列中央席で迫力があった。ダイヤモンドにしてよかった。食事は、バイキングで特別美味しいという程ではないが、まあまあでした。デザートも別にバイキングあり、パイナップルケーキやフルーツ。ドリンクチケット1人3枚づつあったが、使い切れなかった。パフォーマーの方が、客席の人に声をかけ、ステージで踊ったりと参加型で盛り上がった。会場を出たところで、パフォーマーの方達と写真を撮ることができた(チップ不要)
マイナスポイント:集合場所が変更となっていた。また、場所までたどり着くための途中に案内表示などがあったらよかった。不安なまま探し回ってあせった。

Crew was knowledgeable and helpful! Made the experience fun and definitely something we’ll do again!! My two oldest sons and I parasailed together which made it EVEN better! We’ve talked about so many times since we got back home!

I have been watching it every year since I saw it three years ago (^o^)
It's wonderful every time.
I especially love Michael Jackson's songs and dances ♪
Each time he was different, but the quality is high (^o^)

三年前に観てから毎年観ています(^o^)
毎回、素晴らしいです
特にマイケルジャクソンの歌とダンスが大好きです♪
毎回違うマイケルでしたがクオリティが高いです(^o^)

I was worried whether the activity would take place due to the heavy rain that started the day before and the cloudy morning, but since I didn't receive any cancellation notice in the morning, I waited as planned. The pickup arrived 15 minutes late, but I thought it was understandable given the heavy traffic around. The staff primarily spoke English but also spoke a little Japanese, and they were bright and friendly.

While parasailing, the boat was really rocky, so if you're prone to motion sickness, it's definitely better to take medication. The parasailing experience had stunning views and was absolutely amazing! It's definitely worth doing at least once!

前の日から稀に見る大雨で朝も曇ってたから催行されるか心配でしたが
朝に中止の連絡もなかったのでそまま待ってました。迎えの時間から15分遅れで来たけど周りは渋滞多いのでしょうがないかなと思います。
スタッフは基本英語だけど日本語も少し話してくれて
明るく親切でした。
パラセーリング中より船の上にいる方が凄く揺れるので酔いに弱い人は薬を確実に飲んだ方が良いです。
パラセーリングはとても景色が良く最高でした！！
一度はやる価値ありです！

I really felt like I was in Hawaii.
It's something you should definitely see at least once when you come to Hawaii.
Making a reservation was also very easy.
Amazing!!

ハワイだな〜〜と実感しました。
ハワイに来たら一度は見るべき
予約も簡単にとれまささた。
最高！！

I booked this as a memory for our honeymoon. The food was delicious, and the service was excellent. The show was also very impressive, and I enjoyed it a lot. Since we were in the front row, I was very happy to shake hands with the stars and receive gifts. After the performance, there was a photo session with the cast, which became a wonderful memory.

新婚旅行の思い出として申し込みました。
料理もおいしく、サービスも充実してました。
ショーも見応えあるものでとても楽しめました。
最前列での鑑賞だったので、スターとの握手やプレゼントを頂きとても嬉しかったです。
終演後、出演者との撮影会もあり、良い思い出になりました。

Sailing tour from Hilton Hawaiian Village.
The weather was great, and we saw sea turtles swimming before departure.
Once we set sail, we enjoyed dolphins jumping and splashing.
The views were fantastic, and it was the best tour ever.

ヒルトンハワイアンビレッジからの
セーリングツアー。
天気も良くて、出航前には海亀が泳いでいたり
出航してイルカのジャンプ&スプラッシュ。
眺めも良くて最高のツアーでした。

I signed up for a 120-meter (800-foot) course.

I participated on a weekday at 11 AM, and there were a total of 10 participants, including my family, a foreign family, and a couple.

Since it was my first time experiencing parasailing, I was quite nervous, but the staff were very cheerful and made me laugh. While they were setting things up, they kept saying, "Little shark, big shark, cool shark, hungry shark!" which made me laugh.

The ascent to 120 meters was over in no time. We flew with three adults! The view was something you can't see normally, and the wind felt amazing! It was the best! I want to do it again!

高さ120メートル（800フィート）のコースを申し込みました。

平日の11時からのに参加し、参加者は私たち家族と外国人家族、カップル1組の計10人でした。

初めてパラセイリングを体験するのでかなりドキドキしていましたが、スタッフさんがかなり明るい人で笑わせてくれました。
セッティングしてもらっている間も「チイサイ　サメ～、オオキイ　サメ～、カッコイイ　サメ～、ハングリー　サメ～　　いる！！」といって笑わせてくれました。

120メートルまではあっという間でした。
大人3人で飛びました！
景色も普段では見られないし、風がとても気持ちいい！
最高です！またやりたい！

The shuttle arrived almost on time, and although it made a few stops along the way, I was smoothly taken to the airport. When I showed the printed voucher and provided my name, they said, "Yes, that's fine!" and didn't check too closely.

ほぼ時間通りにシャトルが来たので、途中何ヵ所か寄りましたが空港までスムーズに送っていただけました。印刷したバウチャーを見せて名前を伝えたところはい、大丈夫ですよ～と言われ、そこまで細かくチェックはされませんでした。

The shuttle arrived on time, and although we stopped at several hotels along the way, we were smoothly taken to the airport.

時間通りにシャトルが来たので、途中何ヵ所かホテルに寄りましたが空港までスムーズに送っていただけました。

I was worried that my flight from Kona would be delayed and I wouldn't make it in time for my dinner reservation, but I was able to get to the hotel first and made it just in time. I had a little time at the airport before others arrived, but during that time, the driver engaged me in conversation, so I didn't feel bored.

コナからの飛行機が遅れて予約しているディナーに間に合うか心配したのですが、先にホテルまで送ってもらえて無事間に合いました。
空港で他の方が来るまで少し時間があったのですがその間もドライバーの方が話しかけて下さったりして退屈せずに過ごせました。

From the first day I arrived, I went to the catamaran.
The "blue sky" of Waikiki and the elegant moments on the catamaran.
"It's the best."
For some reason, I was the only Japanese person there.

Even so, I made friends with a diverse group of participants (not just Americans).

"It's the best."

Everyone, please join in!

着いた初日から　行きましたよ。カタマラン号へ
ワイキキの　’青い空’　そして　カタマラン号の　優雅なひととき。
”最高ですね”。
なぜか、ジャパニーズは私一人です。

それでも、国際色豊かな（アメリカ人だけじゃありませんよ。）　参加者と　お友達になって

”最高ですよ。”

皆さん、参加して下さいよ。

I was surprised that the number I inquired about on the phone was different from the car that arrived, as I was about 10 minutes late. When I tried to show the voucher to confirm, I was told, "Hurry up and get in the airport." I was anxious, but I'm glad I arrived safely.

10分程度遅れてきて電話で問い合わせしたナンバーと
きた車が違くてびっくりしました
そしてバウチャーを見せて確認しようとしたら
ん？エアポート早く乗ってって言われました。
不安でしたが無事について良かったです

The instructor provided thorough explanations and support in advance. Thanks to that, all participants were able to catch the waves! I wanted to experience more than just sightseeing in Hawaii on my second visit, so it truly became a wonderful memory.

インストラクターさんがしっかり事前説明、サポートしてくださいます。
そのおかげで参加者全員が波に乗れてました！2回目以降のハワイで観光よりも体験したかったので、本当に良い思い出になりました。

I was a bit worried when the pickup was delayed, but after waiting for about 20 minutes, I met up with the staff and felt relieved. After the pickup, I signed a waiver in the car, and as soon as we arrived at the location, we were guided to the boat, ready to set off into the waters of Waikiki. There were six groups on the boat (we were the only Japanese), and ten minutes later, the first group started parasailing! We were the last to go, and before sailing, the staff asked us, "Are you okay with getting wet?" to which we replied, "Okay!" What does "getting wet" mean? We enjoyed the stunning views at the highest point and began our descent, splashing into the water with a "splash!" Oh! So this is what "getting wet" means. The flight lasted about five minutes, and I thought, "I wish it could be a bit longer!" It was a very satisfying tour. It's something anyone can do, and it's definitely worth experiencing even if you're not in Hawaii.

ピックアップが遅れてちょっと心配しましたが、２０分程度待ってスタッフと合流しほっとしました。
ピックアップ後、車内で、誓約書にサインし、現地に着くと即、ボートに案内され、いざ！ワイキキの海に出発、ボートには６組（日本人は我々のみ）が乗船し、１０分後には、１組目がパラセーリングスタート！！
私たちは最後のスタートで、セーリング前にスタッフから『ビショ・ビショ　ＯＫ？』と聞かれ『ＯＫ！』、”ビショ・ビショ”って何だ？、最高地点で絶景を満喫し降下し始めて、海面に”ジャボン！”、あ！これが”ビショビショ”か
、およそ５分程度のフライトで、『もう少し長いといいな！』と思いつつ終了。非常に満足するツアーでした。誰にでもできて、ハワイでなくとも１度は体験する価値十分です。

The parasailing at 120 meters above the sea was a wonderful experience. The view from above the ocean was amazing. There was almost no sound, just the pleasant sound of the wind. I was able to enjoy a comfortable time with Diamond Head in the background. The captain was a lot of fun, and he took many photos from the boat. Photos are available for purchase. The kids also had a great time with this activity.

海上120ｍのパラセイルは、とても気持ちの良いものでした。海の上からの景色は最高でした。音はほとんどなく、心地よい風の音のみでした。ダイアモンドヘッドをバックに、快適な時間を過ごす事ができました。船長さんはとても楽しい人で、ボートの上からたくさん写真を撮っていただきました。写真は購入可能です。子供たちも、大満足のアクティビティでした。

While they recommended purchasing photos, we were unable to buy them because we weren't photographed. It seems they misunderstood and thought we were in the same group as the honeymoon couple in front of us, but I believe it was their mistake for not confirming properly and not reaching out to us. This was the highlight of our trip to Hawaii, and we are truly disappointed.

写真の購入を勧めておきながら撮ってもらえず購入することができなかった。
私達の前のハネムーンカップルと同じグループだと勘違いして写真を撮らなかったようですが、きちんと確認せず声かけしなかったそちらのミスだと思います。
今回のハワイ旅行で一番のイベントだったのにほんとがっかり。

I had read about this in a guidebook I bought in Japan and absolutely wanted to do it. Since I requested no pickup, the meeting location was a bit hard to find, and I got lost. I participated in the 90m option because I had an elementary school child with me, but even at 90m, the height was very satisfying. The view of Waikiki from the sea became a wonderful memory!

日本で買ったガイドブックに記載があり絶対にやりたいと思っていました。
送迎なしでお願いしたので受付場所が少しわかりづらく迷いました。
小学生の子供がいたので90mで参加しましたが90mでも大満足できる高さでした。
海から眺めるワイキキの景色はとても思い出になりました！

I arrived a little later than the scheduled time, but they sent me off without any issues. I also appreciated their help in carrying my luggage. I plan to use their services again next year.

予定の時間より少し遅れてきましたが問題なく送って頂きました。荷物も運んでいただき助かりました。来年もまた利用させて頂こうと思います。

Thank you for your help last year. The location is easy to find and convenient. I plan to visit Hawaii again next year, so I intend to use your services.

昨年もお世話になりました。場所もわかりやすく便利です。来年もハワイ行く予定ですので利用しようと思います。

Everyone, including the driver, only spoke English, so I was initially worried. However, even if you don't understand English, you can still enjoy it fully and feel safe. Wow, that scenery is something you should experience!

ドライバーさん始め全員が英語しか話せない人だったため最初は不安でしたが、英語がわからなくても充分楽しめるし安心・安全です。いやぁあの景色は体験するべきです！！