All Reviews for Family & Accessible Travel

I've used this several times!
It's a parasailing tour with some really funky boat captains!
On my last day in Hawaii, I always look down at the city of Waikiki from the sky here and think, "I want to come back next time!"

何度か利用しています！
とてもファンキーな船頭さんたちがいるパラセーリングツアー！
ハワイの最終日は、いつもここで、空からワイキキの街を眺めて、また次回も来よう！と思ってます！

It was my first time surfing, and I was worried about participating alone, especially since I'm not very good at English, but I had a great time. The instructor provided careful guidance in simple English and broken Japanese, and I was able to stand on the board from the very first time. Thank you very much.

サーフィンは初めてなうえ、ひとりでの参加、しかも英語はそんなに得意ではないので参加するまでは心配でしたが、とても楽しい時間を過ごせました。
インストラクターは簡単な英語とカタコトの日本語で丁寧に指導してくださり、一回目からボードの上に立つことが出来ました。
ありがとうございました。

I participated with my 7-year-old daughter.
It was her first time paragliding.
Since she loves roller coasters, I thought she would enjoy it, so we chose the 120-meter option.

When we took off, she seemed scared and cried! (laughs)
But as she got used to it, she started to enjoy it, albeit nervously. (^_^)

We hadn't planned to buy photos, but we decided to purchase them as a keepsake.
They are provided on an SD card.

7歳の娘と二人で参加しました。
娘は初めてのパラセイリングでした。
ジェットコースター好きなので、喜ぶと思い120メートルを選びました。

いざ、飛び？出すと怖かったようで、泣きました！笑
だんだんなれてくると、ビビりながらも楽しんでました(^_^)

写真は購入予定ではなかったですが、記念にと購入しました。
SDカードで渡されます。

What an amazing time we had on our sunset cruise that left right outside of our hotel (Hilton Hawaiian Village). The staff on the boat were incredibly friendly, and we enjoyed chatting with them as we sailed along. The drinks and snacks were great, and the best part of all were the breath-taking views, especially watching the sun set! We went with another couple with whom we were traveling, and we all put this activity toward the top of our list of memorable things we did while visiting.

I was impressed that we could see fish up close! It was exciting and fun to ride in a submarine on the sea. We participated as a three-generation family, and everyone was very satisfied.

すぐそばで魚が見れるのには感動❗海上で潜水艦に乗るときはドキドキして面白かったです。３世代での参加でしたが皆大満足です

The road was congested, so we had quite a wait. It was fortunate that we had a priority check-in, but after buying souvenirs at the airport, we boarded right away.

The driver was polite, but I wished we had a bit more time to spare.

道路が混んでいたのか、結構待ちました。
搭乗手続きが、たまたま優先で手続き出来るシートだった為良かったですが
空港でのお土産を買い、直ぐ搭乗となりました。

ドライバーは、丁寧な方でしたが
もう少し時間に余裕が欲しかったです。

As we boarded the boat from the port and transferred to the real submarine offshore, I felt a mix of half worry and excitement about seeing the underwater world of Hawaii. It was a time when there were hardly any Japanese people around, but the Japanese explanations through the headphones helped me understand well, and I could clearly see the corals and fish on the ocean floor. Fortunately, towards the end, I was lucky enough to see a sea turtle swimming as well.

港からボートに乗り、沖で本格的な潜水艦に移るときには心配半分、これからハワイの海底が見れるというドキドキ感が入り混じりました。
日本人が殆どいないかった時間帯でしたがヘッドホンからの日本語説明で
良く理解でき海底のサンゴや魚たちの様子がはっきり見れました。
ラッキーなことに終盤にはウミガメが泳いでいるところも見られましたよ。

The climate is refreshing, so it's not as humid as a beer garden in Japan. The show was enjoyable, and the food was delicious.

However, the venue might be a bit hard to find...

気候が爽やかなので、日本のビヤガーデンみたいに蒸し暑くありません。
ショーも楽しく、料理も美味しかったです。

が、会場が少しわかりづらいかな…

They arrived on time to pick me up. It's cheaper and faster than other companies, so I highly recommend it. Also, the fact that they have smaller group transfers compared to other companies is a big plus. Previously, I used a certain Japanese travel agency's transfer from the airport to Waikiki, and I had to wait over an hour until everyone was gathered.

時間通りに迎えに来てくれました。他社の送迎より安いし早いしオススメです。
それに他社より少人数送迎なのもポイントが高いです。
以前ですが空港からワイキキまで、日系の某旅行会社の送迎を利用したら全員が揃うまで一時間以上も待たされました。

The timely pickup and friendly driver made for a comfortable round trip. It was great that there were few hotel stops along the way. I definitely want to do this again next time!

時間通りのお迎えとフレンドリーなドライバーさんで快適に往復できました。
途中立ち寄るホテルも少なくてよかったです。また次回も是非！

The dinner was delicious and the portion size was just right for us. The show was diverse and we enjoyed the Hawaiian atmosphere. Additionally, sitting at a table by the stage was impressive, and it was great to interact with the members of the show.

ディナーは美味しくボリュームも我々にはちょうど良かった。
ショーもバラエティに富み、ハワイの雰囲気も味わえてよかった。また、ステージサイドのテーブルで迫力があり、ショーのメンバとふれあいもありよかった。

During our first trip to Hawaii, we decided to sign up for a Hawaiian show. We went in early June, and since it was in the evening, the sun was still shining when we were shown to our seats, which were directly in the sunlight. There was nothing to block the sun, so the seats that weren't in the shade (the ones directly in front of the stage) were extremely hot until the sun went down. Fortunately, we were seated in a shaded area, which was a relief.

The meal was a buffet, and since many people were going to get food, I was a bit worried about whether there would be enough left. However, it turned out fine. (There was a system in place where the area for getting food was determined, and you couldn't go up to get food unless you were called by the staff.)

We enjoyed the event even from our seats that weren't directly in front, and the dancing was wonderful. The male hula dancers were incredibly impressive and surprised us.

On the way back, we were able to take photos with the dancers in the lobby, which made for a great memory for us, as we had never seen authentic hula before.

初めてのハワイで、ハワイアンショーを見てみたいと思い申し込みました。
行ったのは6月上旬、夕方からなのでまだ陽も落ちてなくて座席に通される時間帯は日差し直撃。
特にさえぎる物もないため、陰になっていない席（ステージ正面席）は陽が落ちるまでは暑さ地獄。幸運にも横っちょの陰の席だったので助かりました。
食事はビュッフェで、かなりの人が取りにいくので「残っているのかなぁ～」と少々不安ではありましたが、大丈夫でした。（ビュッフェを取りにいくエリア順が決まったいました。ボーイさんからそのエリアへ声がかからないと勝手に取りにいってはいけない仕組みでした）
イベント自体は正面席でなくても十分に楽しめましたし、踊りも素晴らしかったです。男性フラが迫力満点で驚きました。
帰りには、ロビーで踊り子さんたちと写真が撮れましたし、
一度も本場のフラを見たことない私たちにとってはとても良い思い出になりました。

Despite the voucher confirming a pickup at 7:25 AM in front of the hotel, I received a phone call in English just before leaving my room on the morning of the event, stating, "The pickup has been canceled, so you need to get a taxi on your own and come to the meeting point." I also had to cover the taxi fare. The sudden change communicated in English caused me to panic, and with an unstable Wi-Fi connection and no Uber account, I struggled to communicate the meeting location clearly to the taxi driver I managed to flag down in front of the hotel. I got lost in the harbor as well, and the taxi fare ended up being over $20. I felt deceived. The catch was decent, but the fishing gear was quite old and in poor condition, though I was glad to catch something. If it weren't for the last-minute change in transportation, I would have been nearly completely satisfied. I was really disappointed by the abrupt change. I recommend being prepared for self-arrival in case of transportation changes (confirming the meeting location clearly, having taxi fare, and having the Uber app ready) instead of relying solely on the provided transportation.

予約確定後のバウチャーに｢滞在ホテル前で7時25分にピックアップ」と記載されていたにも関わらず、当日の朝、部屋を出る直前に、ホテルの部屋電話に、「ピックアップは無くなったから、自力でタクシーを拾って、集合場所まで来て」という英語での電話を受けた。タクシー代もこちらもち。いきなりの英語での電話による変更で、パニクる上、wifi状態も不安定で、Uberも未登録だったため、ホテル前で待機のタクシーを拾って、その運転手に、集合場所を明確に知らせるのに、とても苦労した。ハーバー内でも、迷って、タクシー代金も20ドル以上した。騙された気分。釣果はまあまあ。釣具はかなりの年季物で傷みがひどいが、釣れたから良し。送迎間際の送迎変更さえなければ、ほぼ大満足。出鼻を挫かれ、ホントにガッカリ。送迎があると安心せず、自力で集合する場合の備え(明確な集合位置確認、タクシー代、Uberアプリ等)をお薦めする。

I visited Hawaii for my wedding and honeymoon. The day before going to Hawaii, I suddenly decided I wanted to participate in this activity, so I thought it would be quicker to check for availability with someone local. As soon as I arrived in Hawaii, I visited the Beltora store there and made a reservation. The staff spoke Japanese, which made the reservation and payment process smooth. The activity itself was a lot of fun! My wife, who usually isn't comfortable with heights, seemed fine even at 150 meters and really enjoyed it.

It seemed that the staff wouldn't take photos unless you asked them. When we went out on the boat and I mentioned it while the other guests were flying, they took out a camera and started taking pictures. In the end, they took about 70 or 80 photos. When we got back, I checked the data on the camera and received it on an SD card. By the way, it cost $30. I'm very satisfied as we made some wonderful memories.

ハワイには挙式とハネムーンで訪問しました。
ハワイに行く前日にこのアクティビティに参加したいと急遽思い立ち、空きの確認等現地の方が早いかなと思って、ハワイに到着してすぐにベルトラさんのハワイの店舗に訪問し予約しました。
対応スタッフの方は日本語も対応していてスムーズに予約と支払い完了。アクティビティ自体もとても楽しかったです(^-^)嫁も高い所は苦手だったけど150mでも大丈夫そうでとても楽しんでいました。
写真の撮影はスタッフに言っておかないとしてくれない様子でした。ボートで沖に出て、他のお客さん飛ばしてる時に言ったら、カメラ取り出して撮り始めてくれました。結果7,80枚くらい写真撮ってくれました。帰ったら一応カメラで中のデータ確認してSDカードで貰いました。ちなみに30ドルでした。とても良い思い出ができて満足です。

I thought the Aloha pattern looked like Roberts, so I approached them, but I couldn't remember their name or anything, and my friend asked me, "How did you know?" (laughs) If you remember the patterns from the Roberts website, you might have smoother encounters.

ロバーツと分かるのがアロハの柄がロバーツぽいなと思ってこちらから声をかけたのですが、名前も何も出でなかったので友人になんで分かったの？笑と聞かれました。ロバーツのサイトにあるブランドの柄をおぼえておくと、スムーズに出会えるかもです

I stayed in Honolulu after flying from Haneda, then spent some time on the outer islands before returning to Honolulu. I was given a lei again, but I thought it would have been nice to have just one time. I feel like the quality of the leis has declined compared to before.

羽田からホノルルにステイ、その後離島で過ごしまたホノルルに戻ってきたのですが、またレイをかけてもらい一度でいいのにって思いました。
以前はよりレイの質が落ちた感じがしてます。

The arrival was on time, and the car was exactly as shown in the pictures, making it easy to identify. The drop-off instructions at the airport terminal were also accurate.

指定の時間通りの到着で、写真通りの車だったので分かりやすかった。
空港ターミナルでの下車案内も的確だった。

Evening rush hour can often cause delays, but the departure time was set appropriately, and we made it with plenty of time to spare. The luggage was also handled for us as usual, making for a comfortable experience.

夕方はラッシュで遅くなりがちですが、出発の時間設定が適切で余裕で間に合いました。
荷物もいつも運んでもらえ快適です。

I was picked up 5 minutes late. Then, I got caught in a light traffic jam and arrived at the airport after the flight time had already passed by 2 hours. Other flights were checking in at the same time, and the counter had a long line, making for a very tight check-in. It would have been better if the pickup time for the hotel had been more flexible. The driver was a cheerful person.

５分遅れてお迎え。さらに軽い渋滞に捕まりフライト時間の２時間前を過ぎて空港に到着。他の便とチェックインが重なりカウンターは長蛇の列でギリギリのチェックイン。ホテルへのお迎え時間はもっと余裕があって良いかと。運転手さんは陽気な方でした。

I used the service from the hotel to Daniel K. Inouye International Airport. This time, my departure was delayed, and I found out about it on the day by checking the app. I received an email about the change in pickup time, but it wasn't sent to my smartphone, so it might be a good idea to ensure that emails are accessible.

ホテルからダニエル・K・イノウエ国際空港まで利用させていただきました。
今回は出発が遅くなって、当日アプリを見てそのことを知りました。
ピックアップ時間の変更メールが来ていたけれど、スマホにくるメールではなかったので、メールがわかるようにしておくと良いかもしれません。

I used this service to get from Daniel K. Inouye International Airport to my hotel. Once I arrived at the airport, I was able to get on right away by going to the counter. From there, we made a few stops on the way to the hotel, but I considered it a sightseeing tour of Waikiki. If you're staying at Hilton Hawaiian Village, it might be a good idea to get dropped off at Ilikai depending on your tower.

ダニエル・Ｋ・イノウエ国際空港からホテルへ向かうのに利用させていただきました。
空港に到着したら、カウンターに行けばすぐに乗せてもらえて。
そこからはホテルまでいくつか廻っていくけれど、これはワイキキ見物と思ってます。
ヒルトンハワイアンビレッジに泊まる方は、タワーによってはイリカイで降ろしてもらうと良いかもしれません。

After arriving at the airport, we waited at the reception counter for about an hour before getting on the shuttle. Furthermore, when we got on the shuttle, there were already other people on board, and we were the last to be called. I felt like we wasted time waiting. Maybe it would have been better to take a taxi.

It states that "Japanese-speaking staff are available," but I don't think we could request Japanese at the time of booking.

空港に到着してから受付カウンターで約１時間待たされてシャトルに。さらに、シャトルに乗ったら既に他の人が乗車していて、私たちは最後の乗車案内。なぜ待たされたのか？時間を損した気分。タクシー乗ったほうが良かったかな。
「日本語スタッフの対応も可能」と記載しているが、申し込み時点で日本語のリクエストは出来なかった気がする。

Upon arriving at the airport and heading to the designated group exit, I quickly found the counter and was sent to the hotel without any worries. I will use this service again next time!

空港に到着して　事前に集合場所となっていた団体専用の出口へ進んでいくと
すぐにカウンターがわかり　何の心配もなくホテルへ送ってもらえました。
次回も　利用します！！

My parents booked a Japanese tour for their first trip to Hawaii at 10 AM. When the time came and the shuttle didn't arrive, I called and was put on hold for 4 minutes for confirmation, only to be told that it was unavailable and they wanted to change it to 11 AM. Reluctantly, we changed it to 11 AM, but with the explanation in English, my parents dozed off inside the submarine, not understanding the language. This special trip to Hawaii to honor my parents was ruined. I don't think I will use this service again.

両親が初めてのハワイ旅行で、日本語のツアー10時に予約しました。時間になっても送迎が来ないので電話してたら確認に4分も保留され、しかも利用できないから11時に変更してほしいとのこと。仕方なく、11時にしましたが英語の説明で両親は潜水艦の中で、言葉が分からずウトウト。せっかくの親孝行のハワイ旅行が台無しです。もう利用しないと思います。

It rained during the day, so we were indoors after it got dark. The location is a bit hard to find, so it’s better to arrive early. I reserved a golden seat, but it was positioned too far to the side from the stage, and the angle was blocked by equipment like speakers, which was a bit disappointing. It was a buffet style, but if you miss the timing, there can be a long line, and some items run out quickly. I read in other reviews that golden seat guests had priority, but it seemed like regular ticket holders were the first to grab food, and we followed after them. The taste was generally good.

夜にはやみましたが日中雨が降ってたからなのか室内でした。場所は少しわかりにくいため、はやめに行った方がよさそうです。ゴールデンシートを予約しましたが、ステージからサイドすぎてスピーカー等の機材で遮られてる角度で少し残念でした。バイキング形式ですが、とるタイミングを見失うとすごい行列で無くなってしまうものもありました。他のかたの口コミでゴールデンシート優先とありましたが、普通に一般席の人がいの一番にとっており、それの後に続いた感じでした。味は普通に美味しかったです。

While waiting for my luggage, I was kindly guided by the staff. I always use this service, and it is particularly smooth and reassuring without any trouble. The drivers are also friendly. I would like to use it again.

荷物を待ってる間に、係の方に呼ばれ親切に案内していただきました。いつも使っていますが、特にトラブルなくスムーズで安心できます。ドライバーさんも親切です。
また利用したいです。

The pickup was 10 minutes late, which was expected. Be careful of seasickness on the small boat from near the Hilton to the sea. You can take selfies with your camera, but if you ask for help, it will be charged. The scenery is amazing, but my wife was feeling groggy from seasickness.

ピックアップ１０分遅れ、まぁ想定内。ヒルトン近くから小型船て海へ船酔いするので注意。カメラ持参で自分撮りは可、頼んだら有料。景色は最高、妻は船酔いでグロッキー。

I was worried because there were only foreign customers, but it was totally fine. I had signed up for the 150m jump, so I was a bit anxious about it, but once I actually jumped, it was absolutely amazing.

外国人のお客さんばかりで心配してましたが、全然大丈夫でした。150mに申し込みしてたので内心、大丈夫かなって思っていましたが、いざ飛んでみるとめっちゃ、最高でした。

I used this service from Waikiki to the airport. The driver arrived 15 minutes before the scheduled time and waited until the departure time. Although the communication was in English, I had no worries, and the driver was friendly and very kind. I would like to use this service again next time.

Waikikiから空港迄で利用しました。ドライバーの方は、予定時刻の15分前には到着しており、出発時間まで待機していらっしゃいました。英語での対応でしたが、心配なことはなく、気さくに会話をしてくれとても親切な方でした。また次回、利用したいと思います。

I experienced the 150m activity. As the title suggests, the activity was very enjoyable. The staff primarily spoke English, but they were very kind and used Japanese when speaking to us.

As for the activity itself, a point to note is that the boat rocked quite a bit, and more than half of the other people on board got seasick, so it's better for those who are prone to motion sickness to take medication beforehand.

The reason I gave it four stars instead of five is that the pickup bus was about 15 minutes late. While it seems understandable due to the arrangements for other guests, I had seen stories in experiences where the pickup didn’t show up, which made me quite anxious. However, the driver was friendly, and my overall impression was very good.

150mを体験しました
タイトル通りアクティビティはとても楽しかったです
スタッフの方は基本的に英語ですが自分たちに話しかけるときは日本語を使って下さったりとても親切でした
アクティビティ自体の注意点としては船の揺れが結構激しく乗っていた他の人達が半分以上酔っていたので弱い人は酔止めを飲んで行ったほうがいいです
星を一個下げた理由ですが迎えのバスが15分程遅れて来たことで下げました
他の方の送迎の関係もあり仕方ない気もしますが、体験談で迎えに来なかったという話も見ていましたのでかなり不安になりました
ですが運転手さんも気さくな方で印象はとても良かったです