All Reviews for Wheelchair Accessible

As always, the driver was cheerful and kind. You can use the service with peace of mind even if you don't understand English. Thank you very much for taking good care of my suitcase.

いつもながら陽気で親切な運転手さんでした。
英語がわからなくても安心して利用できます。
スーツケースも大事に扱っていただき本当にありがとうございました。

thank you for this service, it is much needed.
a good cost & very realible

I used the airport to hotel shuttle bus. This is my third time using it. The hotel is Waikiki Sunset, located on the outskirts of Waikiki, so it's fun to visit various hotels along the way from the airport, as it's the last stop. The driver was kind and it was a good experience.

空港～ホテル送迎シャトルバスの利用です。
三回目の利用です。
ホテルはワイキキのはずれのワイキキサンセトなので
空港からは最後、空港までは最初で色んなホテルを
巡ることができ楽しいです。
ドライバーも親切で良かったです。

I was asked for the name of the airline, but I wish they had asked me if the terminals were different for my destination. I got off at Terminal 1, but the terminal for flights to Japan was Terminal 2, so I had to walk a bit. The ground assistant at Terminal 1 kindly came outside to show me the way to the terminal.

エアラインの名前は聞かれたのですが、行き先でターミナルが違うのならば聞いて欲しかったです。
第1ターミナルで降りたのですが、日本行きのターミナルは第2で、少し歩きました。
第1ターミナルのグランドアシスタントが親切にターミナルの外まで出て行き方を教えてくれました。

The pickup arrived at the hotel. I had been waiting well before the scheduled arrival time, but even after 15 minutes past the time, they still hadn't come. It said not to leave the location and to call if they were more than 5 minutes late, but since I was in a foreign country, I wasn't sure how to make a call, and I was just anxious.

Since there were two of us participating, I had one person wait at the location while I went back to the lobby to ask the hotel staff to help me make a call. During the call, the bus arrived 15 minutes late. I thought that if I had been alone, I might have been left behind while I was away. The driver didn't apologize or anything, and while he did see us off with a smile when we got off, I felt that a 15-minute delay without any communication was quite unacceptable.

ピックアップはホテルに来て頂けました
到着予定時刻よりだいぶ前から待機してたのですが、15分過ぎても来ず、ピックアップの時間を5分過ぎても来ない場合、場所を離れず電話してくださいとありますが、外国なので電話もよくわからず、ただただ不安でした。
二人で参加していたので、一人にはその場所で待っててもらい、その間にロビーに戻り、ホテルの人に頼んで電話してもらうことに。
電話の最中に15分遅れでバスが到着。
もしも1人であれば席を外している間に置いていかれたのではないかなとも思いました。
ドライバーの方も謝罪とかはなく、降りる際は笑顔で見送ってくださいましたが、さすがになんの連絡もなく15分の遅れはひどいなと感じました。

Everything was on time, and I was able to find the meeting place without any trouble. There were four hotels, and about 16 people gathered, so the meeting time was a bit early at 9:35 for a 13:15 departure. The driver was friendly and made the experience enjoyable.

時間通り、集合場所も迷うことなく利用できた。
ホテルは4か所、16人ほど乗り合わせたため、13：15出発に対して9：35集合と少し集合時間は早めだった。
運転手さんが気さくで気持ちよく利用できた。

Fantastic day, long but we’ll organized and there is so much to see and learn. Our guide Kimoke’o was knowledgeable and gracious! Great stories, kept us all laughing too. Thank you so much for a wonderful day and for sharing the day with us!

They were accommodating in the early morning, and there were about three groups in the vehicle, including us. We were the only Japanese people. I was happy that the driver helped carry our luggage into the vehicle and was attentive to ensure we didn't get off at the wrong terminal. The best part is that this shuttle service operates even for early morning flights.

早朝に対応してくれていて 車内は私たち含めて3組ほど。日本人は私たちだけでした。運転手さんが
荷物を車内まで運んでくれて ターミナルも間違えないように気を配ってくれたのが嬉しかったです。
1番いいところは早朝の飛行機でも ここの送迎バスは対応してくれるということです。

We were picked up by Shorts exactly on time and found our guide to be helpful, kind and informative. He was a great driver and answered any questions we had. He provided clear instructions on what to do when and was very patient with our group that ranged from the elderly in a wheelchair to the young kids. He gave us options on lunch and have us plenty of time to sightsee. Shorts is highly recommended!!!

Totally enjoyed our tour with Squid. He was so informative, giving us great information about each place we visited (as well as places we passed along the way). Loved the high energy music he played on the bus, which energized the group. Loved the shrimp lunch, which was included. Kudos to Squid. I highly recommend this tour to others. You will not be disappointed.

After moving from Kona Airport to Daniel K. Inouye International Airport, we used the transportation from the airport to the hotel. Upon arriving at Daniel K. Inouye International Airport, there was a malfunction with the boarding bridge when our plane arrived at the gate, which caused a change in the arrival gate and resulted in a delay of over 30 minutes. Perhaps because of this, there were only the two of us as passengers, so we had to wait for other customers to arrive, and in the end, we waited for about 20 minutes at the bus stop.

　コナ空港からダニエル・K・イノウエ国際空港への移動後、空港からホテルまでの移動に利用。
　ダニエル・K・イノウエ国際空港に到着後、飛行機が到着ゲートに着いた際、ボーディングブリッジの故障があり、到着ゲートを変更することになったため、予定より３０分以上遅れました。
　そのためか、利用客が私たち２人だけだったため、他の客が来るのを待つことになり、結局２０分くらい、バス乗り場で待たされました。
　

We enjoyed walking to the falls, the cultural tour through the hales, the botanical gardens and the peacocks. But the lu'au dinner and show was amazing! We enjoyed the before dinner activities, delicious dinner and after dinner cultural dancing show. Definite highlight of our trip!

We went to a Friday afternoon Luau and WOW! The experience was amazing. Streamlined and efficient, the serving and hospitality staff were exceptional. The show itself blew us away. The cultural activities were so fun for our 3 year old. We had been married the day before and they celebrated that with us, which was really special. It was such a great experience we will definitely go back when we are next on Oahu! Highly recommended A+++ great value for your money and time

This was an interesting and excellent experience. Even though the activities were not that interesting to me as an adult, it is great for kids. I had a excellent experience watching my 2 year old enjoy it. The main person who did all the talking was courteous and enjoyable. He had the right timings for his jokes which I appreciated a lot. Also the way the others in his group contributed was entertaining. They seemed as if they were naturals at entertaining people.
I would say that for a group that has only been doing this for a few years, they knew what they were doing and they were great!

I highly recommend this, especially for families!

My family had a great time!

I was picked up on time. With Uber, it takes a while for them to arrive, so the shuttle is definitely cheaper and more reliable. I was taken to the location with check-in counters for different airlines.

予定時間通りにピックアップして貰えました。ウーバーだと来るまで時間がかかるのでやはりシャトルが安いし確実。航空会社別のチェックインカウンターのある場所まで運んで貰えました。

Our tour guide is Deno. He is very knowledgeable and funny. He takes well care of us. We are happy to book any other tour with him.

The family thoroughly enjoyed this tour. We learned so much and appreciate the service of the military. Thanks for this tour. We could easily have stayed for longer.

This tour was excellent and would recommend to those who visit Oahu island! Our tour guide BK was awesome. He was very knowledgeable about Pearl Harbor and his home. The visit to the USS Arizona Memorial was a very moving experience.

First off the tour guide and motor coach driver were so awesome. Two women who did an amazing job giving us the perfect experience. It was so nice having the tour to get you there, navigate all the areas, get tickets for admission prior, and admission/time to see the Arizona Memorial. Great lunch as well in the Aviation Museum. The only drawback was we had to go to the airport to pick up some from another island flying in for the tour. It did take away time I think we may have had on Pearl. More time there would have been nice. Definitely would recommend this way to see Pearl Harbor.

I used Hawaiian Airlines to return home, but when the driver asked, "Hawaiian Airlines?" I replied "Yes," and I was dropped off at the terminal for domestic flights to the islands. From there, I had to walk quite a distance to the international terminal. It was disappointing since I had informed them at the time of booking that I would be taking an international flight.

ハワイアン航空を利用して帰国したのですが
ドライバーさんが「ハワイアン航空？」と聞くので「イエス」と答え空港で降ろされた場所が国内線の離島へいくターミナルでしたのでそこから国際線のターミナルまで結構な距離を歩かされました。予約時には国際線に乗ることは伝えてあるのに残念でした。

Although I applied at the last minute as the date was approaching, they responded quickly and safely took me to the airport. Thank you very much.
It was no problem communicating in English only, and it was very helpful as it was the cheapest option available.

　日にちが迫りギリギリの申し込みでしたが、迅速に対応してくださり無事空港まで送っていただきました。ありがとうございました。
　英語のみの対応でも問題なく、どこより安くて助かりました。

I mistakenly went to the wrong meeting place and was at the counter waiting, feeling lost without any sign of the person I was supposed to meet. Fortunately, a staff member came to look for me, which was a huge help. The service was excellent.

集合場所を間違えてしまい、カウンターで待てどくらせど目印の人もおらず途方に暮れていたところ、スタッフの方が探しに来てくれて大変助かりました。サービス最高です。

We really enjoyed our time on the tour it was very well presented.

My hubby wanted to tour Pearl Harbor on his birthday, so I booked this tour and we had the best time! Nani, our tour guide, was the best! He was pleasant, funny and just a great source of information - we honestly did learn so much about Honolulu, Oahu, the Hawaiian culture and Pearl Harbor itself! The tour itself was awesome ... tour bus was on time for pickup, we had the perfect amount of time both for the Arizona memorial and the Mighty Mo tour. It was just a really great day, and my hubby thoroughly enjoyed HIS day spent learning some history! Thank you!!

This is one experience you do not want to miss. Don’t pick just any luau! This was includes the ability to hike/ride a shuttle to a water fall! The entertainment is incredible and the history is the most enriching thing I’ve experienced. The staff are fun, friendly, and purposeful!
Seriously, don’t pass this up!

Kimo our tour guide was just wonderful!
Highly recommend this tour. Kimo is very knowledgeable about Hawaii, we all learned so much from him! He made the tour so much fun!
Kimo is a great fun loving guy!

I will start with our driver ernie he so nice and good made the drive not boring...The Historical sites of the Pearl Harbor was amazing and ghostbumps..feeling the history that I only read and watch on YT

So much fun. Highly recommended. Funny host. Great food.

I enjoyed the night show from a very good seat. The dance show was on a large scale and was even more amazing than I had imagined. I'm glad I participated.

ナイトショーはとても良い席で楽しませていただきました。
ダンスショーは規模が大きくて想像しているよりも凄く、
参加してよかったです。

We wound up taking this tour because the ones through Holland America were booked months in advance. What a blessing it was too! Oli was fantastic and I was in tears by the we got to Pearl Harbor for our tour because he so vividly told of the events before the attacks and then the attack itself. I'll never forget the experience and so very glad I made this resevation.