All Reviews for Wheelchair Accessible

There weren't many shuttle services that corresponded with domestic flight arrival times, but I applied here because I was informed they could accommodate me.

My flight arrived late, but there was a Japanese staff member waiting at the baggage claim, and I appreciate the smooth guidance I received. (I apologize if I kept others waiting.)

Since it's a shared ride, we will stop at a few places before heading to Waikiki, but I think there won't be any issues as long as you keep that in mind.

国内線の到着時刻に対応している送迎がなかなかなかったのですが、こちらは対応いただけるということで申込させていただきました。

飛行機到着が遅れてしまいましたが、バゲージクレーンでも日本人スタッフの方が待っていてくださり、スムーズに誘導していただき、感謝しております。(他の方をお待たせしていたらすみません)

乗り合いなので、何ヶ所か寄った上でワイキキに向かいますが、その点だけ注意していただければ問題ないと思います。

It is a memorable day for us, we went to Arizona memorial, bowfin submarine in the morning, we had lunch at the hangers, then visited the battleship. We don’t need to worry about the tickets, shuttle and lunch, all have been arranged well, we have enough time to visit everywhere we like, I highly recommend the trip.

I used the bus from the hotel to the airport on the day I returned to Japan. The bus arrived right on time for the pickup, and although the driver didn't speak Japanese, it wasn't a problem at all. Most of the other passengers were Americans, so I didn't hear any Japanese, which was great! I recommend this for those who want to experience the atmosphere of being abroad without hearing Japanese.

日本帰国日にホテルから空港まで利用しました。
ピックアップの時間にぴったりにバスが来てくれて、ドライバーの方は日本語を話せないですが、困ることはないので問題なしです。
他の乗客もアメリカ人がほとんどなので日本語が聞こえてこなくてGOOD！
日本語が聞こえない海外の雰囲気を味わいたい方にはおすすめです。

Such a great way to see all of the Pearl Harbor sites! Pick up in Waikiki and all of the tickets included made it very easy. The included lunch was delicious and generous portion size. Our tour guide was very engaged and informative - she called us all her cousins and taught us a lot about Honolulu and Pearl Harbor. Would highly recommend!!

The voucher at the time of booking stated, "Upon arriving at Honolulu Airport, there is a reception desk in the area for group travelers," but I couldn't find the desk after looking around. I contacted the local phone number listed on the voucher, but there was no one who could speak Japanese at all. After asking a nearby guide from another company who spoke Japanese, I finally confirmed the location of the desk, but it was quite far from the place mentioned on the voucher, leaving me to wonder if anyone could find it easily.

申込時のバウチャーには「ホノルル空港に到着して、団体旅行者用のスペースに受付のデスクがある」と記載されていましたが、見回してもデスクがない。バウチャーに記載のあった現地の電話番号に連絡したものの、日本語が全く通じない。近くにいた日本語の通じる他社のガイドさんに聞いてやっとデスクの場所を確認したものの、バウチャーに記載されていた場所とずいぶん離れていて、ストレートにたどり着ける人はいるんだろうかと疑問に思った。

Earnel was just amazing. We've done lots of tours all over the world, and on an all-day tour like this one, the guide can make or break the tour. Earnel was one of the best we've had.

He was fun, friendly, knowlegeable, and very personable. He treated us all as "ohana" and made sure we had everything we needed to get the most out of this amazing day.

We loved the monuments and the whole tour. We'll definitely recommend it to others!

I used this service for transportation from the hotel to the airport. The price is less than half of a taxi fare. Initially, the meeting point was set at the hotel parking lot, but on the day of travel, the location was changed due to a parade and road closures. However, I received prior notice via email, so there were no issues. On the day, the staff at the waiting area confirmed the gathering, allowing me to wait comfortably even in the heat. I plan to use this service again next time.

ホテル近郊から空港への移動に利用しました．価格はタクシーの半額以下です．予約時はホテル内駐車場待ち合わせだったのですが，当日はパレードで道路封鎖のため，集合場所が変更になりました．とはいえ，メール等で事前連絡があったので問題なく対応できました．当日も待合場所のスタッフが集合確認をしてくれているので，暑い中でも安心して待機できました．次回もまた利用しようと思います．

I’m so glad we ended up choosing this package rather than trying to coordinate this trip on our own. Our tour guide, Chelsie, sent us great information ahead of time so that we knew exactly what to bring, what to expect during the trip, and where to meet. The open air bus was a fun part of the trip. She shared great information as we drove through Honolulu and to Pearl Harbor. When we arrived, she made sure we knew where to go and our timeline for the trip. Everything went smoothly and the whole family enjoyed the visit.

My family and I had a great time with the E Noa Pearl Harbor Tour! We were all very impressed by the extensive guided tour. I would definitely recommend this experience

They came to pick me up earlier than scheduled. Previously (up until last October), it was a small bus that would load luggage into the trunk, but this time it was a small bus with a shelf behind the driver (similar to the Airport Line of The BUS), which made me feel secure since the luggage was visible. I had to either place my luggage on the shelf or put it on the bottom floor, but since it couldn't be secured, it was essential to lay the suitcase sideways on the floor to prevent it from moving due to the bumps (they drive really fast on the freeway).

ピックアップより早めにお迎えに来てくれました。
以前(直近昨年10月まで)は、荷物を車のトランクに乗せてくれるタイプの小型バスでしたが、今回は、運転手さんの後ろに棚が付いている(The BUSのエアポートラインの様な)作りの小型バスで、荷物が見えるところにあった安心でした。
自分で棚に載せるか、1番下の段床に置くのですが、固定できないので床の際はスーツケースを横にして車の揺れで(Free WAYでめっちゃ飛ばすので)動か出さない様にする事が必須です。

It was a long and tiring day, but it was absolutely worth it. There is so much history. Most people know about the USS Arizona Memorial, but there is so much more. The submarine Bowfin, battleship Missouri and the Aviation museum. With the short movies and museums at each attraction there is so much to see and do it takes a full day. Our 9 yo boy absolutely loved it. He never complained once. His favorite part was exploring the Missouri. I highly recommend this tour.

It might have been bad timing, as we waited about 20 minutes until the bus departure, and after stopping at other hotels, it ended up taking around 1 hour and 20 minutes.

タイミングが悪かったのか、バス出発まで20分ほど待ち、他のホテルを回ったこともあり、結局1時間20分くらいかかりました。

There were staff who spoke Japanese, and everything went smoothly until I boarded the shuttle bus. They also confirmed the destination again, so I was able to board with peace of mind. Everyone was very friendly. Thank you!

日本語対応のスタッフもいて送迎バスに乗るまでスムーズでした。行き先の確認も再度してくれたので安心して乗ることができました。
みなさんとてもフレンドリーでした。
ありがとうございました！

Really a great tour! Our guide was a well of knowledge, we learned so much! I would definitely consider this tour if it is your first time visiting Pearl Harbor.

The staff was friendly and I had no complaints. However, it seemed like the roads were congested, so I felt like I had to wait a bit.

This time, I used it to return to Waikiki from the outer islands. The location written on the voucher was hard to understand, and there were no people at the designated baggage area. In the end, I thought it would have been better to just go to the usual pickup area for international flights.

I would appreciate it if they could provide clearer instructions.

スタッフの方の対応は、フレンドリーで不満なし。ただ、道が混雑してたようで、少し待たされた感じはあるかなと。

今回は、離島からワイキキに戻るのに利用。
バーチャに書いてある場所がわかりにくく、指定のバゲージに言っても人はおらず、結局は、国際線のあるいつものピックアップでよかったのね、と思った。

もう少しわかりやすく書いてくれとありがたいなと思った。

I used this service for my first trip to Hawaii. I was the last to get off the plane, but there were plenty of buses coming, so I hardly had to wait. It might be more expensive compared to taxis, but I recommend it for a first trip to Hawaii.

初めてのハワイ旅行で利用しました。
一番最後に飛行機から降りましたが、バスがどんどん来るので待ち時間はほとんどありませんでした。
タクシー等に比べれば高いかもしれませんが、初めてのハワイ旅行にはおすすめです。

The Pearl Harbor Guided Arizona Memorial & USS Battleship Missouri tour was so moving. The Arizona Memorial was very humbling to know how many lives were given up for the freedom we enjoy today. The Battleship Missouri was amazing, knowing all the history that transpired on it. The tour underneath with all the memorabilia brought us right back to the days that the letter were written, the bed that were slept in, the uniforms that were worn and so much more. It was so educational and inspirational!

This luau was wonderful! Dinner was great, the service was well executed and we learned so much about the Polynesian culture. The show was awesome! Very talented performers who made it so much fun for everyone in attendance! This is a definite yes!!

I was worried that the bus would arrive on time for my early morning flight, but it was perfect. The driver was also very kind.

早朝のフライトで時間通りにバスが迎に来てくれるか心配でしたが、バッチリでした。運転手さんも親切でした。

The counter in front of the arrival exit displayed a nameplate to welcome me, so I was able to use the service without any confusion. This time, there was damage to my checked luggage, and I needed to go through procedures with the airline, which took some time after customs before I could board the shuttle. However, they kindly waited until the process was completed, which was very helpful.

I had a pleasant experience, so I would like to use their service again next time.

到着出口前にあるカウンターでネームプレートを掲示して出迎えてくれたので、迷うことなく利用できました。今回、航空機への預け荷物に破損があり、航空会社で手続きをしてもらう必要があったため、通関後、シャトル乗車までに時間がかかってしまったのですが、快く手続きが終わるまで待ってくださったので助かりました。
気持ちよく利用できたので、次回もお願いしたいと思います。

I made a reservation five days ago. I usually use the HIS shuttle for $20, but it was fully booked this time, so I chose Roberts for $23. The service is the same. They safely take you to the hotel.

5日程前に予約。いつもHISの送迎20ドルのを利用してますが満席だったので、今回は23ドルのロバーツにしました。サービス内容は同じ。安心してホテルまで送ってくれます。

The shuttle bus stop is quite far, isn't it? Has the stop changed since last November? I'm carrying large luggage, and since the sidewalk has a slope, it's a bit tough.

シャトルバス乗り場まで遠いですね。昨年１１月より乗り場が変わりましたか？大きな荷物を持っているので、歩道がスロープになっているので、少々きつい。

The staff provided polite guidance, and I felt very safe during the ride thanks to their careful driving.

This was my first transportation experience in Hawaii, and all the staff were cheerful and energetic, making my trip to Hawaii even more enjoyable!

丁寧に案内もしてくれますし、
安全運転でとても安心して乗ることができました。

また、ハワイに来て初の移動だったのですが
スタッフさんも皆さん明るく元気で
ハワイ旅行がより一層楽しみになりました！

Great! Great! Great! Great! Great! Great! Great! Great! Great!

I had an amazing time the Pearl Harbor Arizona Memorial & Honolulu city Tour was more than informative. Our tour guide was awesome and she just knew what she was doing and talking about. I would do it again with her as the tour guide. LEI Thank you for being soooooooooo informative.

I always use this service to get from the airport to my hotel in Waikiki. There are other shuttles that are a bit cheaper, but I choose this one because many of the other passengers are foreigners, which adds to the feeling of being in Hawaii. This time, there were two elderly foreign women who seemed to have made a mistake with the pickup location, and the driver was having a hard time searching around the hotel entrance, but when he found them, he responded with a smile, which made me feel reassured. I will use this service again when I come to Hawaii.

空港からワイキキのホテルまでいつも利用しています。
他にももう少し安いシャトルもありますが、同乗する人達が外国の人が多くハワイに来た感が味わえる事もありこちらを選んでいます。
今回は、ご年配の外国女性二人組の方がピックアップ場所を間違えていたのか運転手さんがホテルエントランス辺りをずっと探していて大変そうでしたが、見つけた時には笑顔で対応されておりこちらも安心しました。
またハワイに来た際には利用します。

I felt relieved that even though the flight arriving from Japan was significantly delayed, there was someone waiting at the airport exit holding a sign with my name clearly written on it.

日本から到着する飛行機が、かなり遅れても空港出口でしっかり名前が書かれたボードを持って待って頂いているので安心でした。

What disappointed me with this trip was the last minute change of pick up to another location due to an event but after careful observation, that said event does not affect the area where we were at because a lot of other tour companies are picking their guests in front of our hotel. Despite my plea, it wasn't attended to. The staff and Manager were stern not to accommodate a simple request.

If you're pressed with time and wants to see all of OAHU'S best, this is the best tour amongst all available in the market. It is understandable if you can't spend to much a time in each place but substantial enough for sightseeing and snapping photos. I love the Shrimp lunch I had at Kualoa's Ranch.

This is my several visits to Oahu, but I was able to be picked up and dropped off according to the traffic conditions, which made it stress-free. Thank you very much.

何度目かのオアフ島ですが、多分交通状態に合わせて送迎して頂き、ストレスなく送迎して頂きました、
有難う御座います