This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here
Oahu
On May 5th, I used the service from the airport to Waikiki. The staff at the local tour desk were kind, and I was able to be picked up on schedule without any frustration. Since I didn't have to go around many hotels, it was helpful to get to my destination smoothly. I would like to use this service again next time.
5月5日、空港からワイキキ間に利用しました。現地ツアーデスクの方も親切で、時間もイライラすることなく予定通りにピックアップ出来ました。たくさんのホテルを回ることがない為にスイスイ目的地まで行ってもらえるので、助かりました。次回もまた利用したいと思います。
Translated by OpenAI
I made a reservation the day before, and I received a confirmation right away. They picked me up on time as well. Thank you very much.
前日に予約しましたが、すぐに確約の連絡が来て、当日も時間通りにピックアップしてくれました。ありがとうございました。
Translated by OpenAI
The driver was very friendly, and the seats were comfortable. The prices were reasonable, and I was very satisfied. The number of hotels serviced is limited, so it doesn't take much time and is convenient. I definitely want to use this service again next time.
ドライバーが非常にフレンドリーでシートも快適、
料金もリーゾナブルで大満足でした。
回るホテル数も限定されているのでそれほど時間もかからず便利ですね。次回も必ず利用したいと思います。
Translated by OpenAI
We used the Roberts Hawaii shuttle bus for a round trip from Honolulu Airport to our hotel with a total of seven people, including family, grandchildren, and my son with his fiancée. We have used this service before when traveling to Honolulu, and the number of shuttles is limited, but we arrive at the hotel in a relatively short time. They provide clear information about the check-in procedures at the airport and the meeting point for the return trip to the airport from the hotel, so we can travel safely without any worries. The bus stops near the entrance of the airline check-in counters for our return to Japan, which is considerate as we don't have to carry heavy luggage for long distances. I plan to continue using this service every time I visit Honolulu in the future.
家族と孫、息子とフィアンセ計7名でホノルル空港からホテルまで往復ロバーツシャトルバスを利用ｈしました。以前よりホノルルに行く際には利用していますが、送迎件数が少なく割と短い時間でホテルに着きます。空港到着後の手続き場所や、ホテルから空港行きのミーティングポイントも事前にしっかり分かるようにしてくれますので全く不安なく安全に移動できます。ホノルル空港から日本へ戻る航空会社チェックインカウンター入口付近にバスを止めてくれるので重い荷物を長く運ぶ必要もなく親切です。 今後もホノルルに行くたびに利用させてもらうつもりです。
Translated by OpenAI
It was my first trip to Hawaii, and since I hadn't made any reservations for transportation between the hotel and the airport, I had to use a taxi from the airport to the hotel. For the return trip, I booked this shuttle bus via my mobile phone.
It mentioned, "Please be sure to print the voucher and present it on the day of participation," so I was unsure how to print the voucher that arrived on my phone. However, I found out there was an office in Waikiki, and when I went there, they kindly printed it for me. It was a pleasant surprise that they spoke Japanese as well. I was grateful for that.
The important pickup also arrived on time. At the next pickup location, I had to wait because the people who were supposed to get on were not there, but it wasn't the driver's fault, and there was plenty of time, so it was not a problem. The driving afterward was also careful and good.
初めてのハワイ旅行なのに、ホテル→空港間の移動について、何も予約をしていなかったため、空港→ホテルは、やむなくタクシーを利用。帰り分は携帯で、このシャトルバスの申し込みをしました。
「必ずバウチャーを印刷して参加当日にお渡しください」とあったので、携帯電話に届いたバウチャーをどのように印刷しようか困りましたが、ワイキキに事務所があることを知り、行ってみたところ、快く印刷をしていただけました。日本語が通じたのもうれしい誤算でした。ありがたい。
肝心なお迎えも、時間通りに来てもらえました。次のピックアップ先では、乗る予定の方が見当たらず待たされましたが、ドライバーのせいではないし時間にも余裕があるので問題なし。その後の運転も丁寧で良かったです。
Translated by OpenAI
The number of hotels available for transfers is limited, so the transportation is quick and comfortable. The driver was friendly, and I was able to travel pleasantly. I definitely want to use this service again next time.
回るホテル数が限定されているので、送迎に時間がかからず快適です。ドライバーもフレンドリーで
気持ちよく移動出来ました。是非次回も利用したいと思います。
Translated by OpenAI
The half-day tour of Oahu felt really like an add-on. It was disappointing that we spent quite a bit of time stopping at a jewelry store that wasn't mentioned in the itinerary. I thought the students at the Polynesian Cultural Center were truly dedicated and wonderful. The show was also impressive.
オアフ島半日観光は、本当におまけ的な感じでした。途中記載になかった宝石屋さんに寄って、結構時間を割いていたのは残念です。ポリネシア文化センターは学生さんが本当に皆、一生懸命で素晴らしいと思いました。ショーも圧巻でした。
Translated by OpenAI
another must thing to do with a local guide and guided tour inside cultural center is recommended who knows where to go and not miss any of the activities in each village. Best Luau ever !!!
highly recommended if you want to see USS Arizona and Missouri and learn about history and see planes and experience how hard to work on a submarine with limited space
This was my first time using the service. Until now, the pickups to the hotel had been quite early, so I was ready 10 minutes in advance this time as well. However! Even 5 minutes before the scheduled time, no one had arrived; at the exact time, still no one… even 5 minutes late, no one showed up… I started to feel anxious. The voucher mentioned to call if there was a 15-minute delay, but I called at the 5-minute mark! The airport was really crowded, so I wanted to arrive quickly! Then, 10 minutes later, an empty van finally arrived. It was late!!! Those 5 or 10 minutes felt incredibly long. The Asian driver didn’t offer any apology or explanation, so it was unclear whether it was a delay or a mix-up. There was only one other group that boarded from a hotel closer to the airport, so we arrived at the airport sooner than expected. However, if there had been issues with picking up passengers at the maximum of five hotels, I don’t know what would have happened… The journey from the airport to the hotel didn’t go smoothly either, so I’m not considering a repeat. It’s more reassuring to go with a major company. I learned a lot from this experience.
こちらは初めての利用です。
これまではホテルへの迎えは指定時刻より かな～り早めだったので、
今回も10分前にスタンバイしておりました。
しかし！5分前になっても来ない、ジャストになっても来ない…5分遅れても来ない…
だんだん不安に。。。(:_;)
15分遅れたら電話するようバウチャーには記さていますが、5分遅延の段階でTELしました！
空港も激込みなんだから、早く着きたい！
それから10分後に、空のバンが来ました。遅い！！！
こんな時の５分１０分てとてつもなく長く感じますね～
アジア系のドライバーさんからは詫びや説明が無かったので、遅延なのか、誤手配かは不明です。
あと1組、空港寄りのホテルから乗り込んできただけだったので、空港へは思ったより早く着きましたが、
最大の５軒のホテルをまわって、乗る客がいたりいなかったり、など悶着があれば
どうなっていたかわかりません。。。
空港からホテルまでも すんなり行かなかったので、
もうリピートは考えておりません、大手さんの方が安心ですな (*‘∀‘)
経験して、よい勉強になりました。
Translated by OpenAI
Finally, as my time in Honolulu was coming to an end and I was just about to head back, I realized I had forgotten to book my shuttle service. The shuttle bus here was quite frequent and was very accommodating even for such a sudden request. Additionally, when the driver was loading our luggage onto the bus, he mentioned that if I lifted it, we wouldn't have to worry about the weight limit at the airport. This made us chuckle, as we were quite concerned about our luggage weight. I would definitely like to use this service again on my next trip.
いよいよ、ホノルル生活も終わりあとは帰るのみだったところで、送迎の予約を忘れてしまったことに気づきました。こちらのシャトルバスは、本数も豊富でありそんな突然の対応にも応じてくださる良心的なシャトルバスでした。それから、運転手の方が荷物をバスに積んでくださる時に、私が持ち上げれば空港での重量制限に引っかからないわと一言、結構荷物の重さを気にしてた私たちにはクスッと笑わせてもらいました。また行く時には利用したいです。
Translated by OpenAI
The morning was really great. We were able to visit places that are only accessible by car. Above all, the guide was entertaining.
I think it wasn't necessary to go to the Polynesian Cultural Center in the afternoon. I especially think it's better not to take the shuttle bus that departs from the cultural center. Until then, it was fun. I couldn't enjoy the evening show because of that shuttle bus. I think the show itself was good.
午前中は本当に良かった。車じゃないと行けないところを回れた。何より、ガイドさんが面白かった。
午後のポルネシアン文化センターは行かなくても良かったと思う。特に文化センターから出ているシャトルバスに乗らない方がいいと思う。それまでは、楽しかった。夜のショーの間もそのシャトルバスのせいで楽しめなかった。ショー自体はいいと思う。
Translated by OpenAI
I'm not sure what was "deluxe" about this tour. We were picked up and taken on a "tour" of Honolulu first. This amounted to circling a couple of blocks where the King's palace and statue are. Then we went on to Pearl Harbor where we were informed that we would be switching to a different bus for our return to our resort! The 1st driver was difficult to understand when he was telling us what we were seeing. The 2nd driver was much better, although he seemed to talk about things as he saw them and would move onto something else before the rest of the bus caught up to what he had been talking about! I think there are cheaper options for a tour like this which accomplish the exact same thing!
Our Driver, Brandon was fun, energetic and informative. We couldn't have asked for a better trip all around.
I waited a little in front of the group entrance, but I was able to move smoothly! I’ve used it various times, and since there were a decent number of people, getting my suitcase in and out was also smooth. I would like to use it again for casual trips.
団体入口の前で、少し待ちましたが、スムーズに移動出来ました！
いろいろ使っていますが、まあまあの人数だったので、スーツケースの出し入れもスムーズでした。また、気軽な旅の時には利用させて貰いたいです。
Translated by OpenAI
When I got on, there were already customers on board, and after that, we picked up one more person and headed to the airport. For solo travelers, having a budget-friendly shuttle service is very helpful. You don't have to worry about tips either.
自分が乗った時も既にお客さんがいて、
その後に一か所ピックアップして空港に向かいました。
一人旅にとっては格安で送迎してもらえるサービスは
ありがたいです。チップなども考えなくていいですし。
Translated by OpenAI
I arrived from Maui.
Perhaps because I arrived at 8 PM, the driver was assigned just for me, and luckily, my checked luggage came out early, so the departure from the airport was smooth.
I think it's a very convenient service since I don't have to research transportation options for individual travel.
マウイ島からの来島でした。
夜８時の到着だったためか、ドライバーさんの担当も
私一人で、ラッキーなことに預けていた荷物も最初の方に
出てきたので、空港からの出発もスムーズでした。
個人旅行で移動手段などをあれこれ調べなくて済むので
大変便利なサービスだと思います。
Translated by OpenAI
It was quite busy during Golden Week, so I had to wait a bit. However, despite being a minor hotel, they helped me by bringing me close to my destination!
ゴールデンウイークの繁忙期だったのか結構待たされました。
ただマイナーなホテルにも関わらず近くまで運んでくれて助かりました！
Translated by OpenAI
The flight was delayed, and on top of that, the airline changed from what I had booked, so I couldn't make it to the shuttle bus. It's disappointing. I wish there was an easier way to communicate.
飛行機が遅れ、おまけに航空会社も申し込み時と変わり、送迎バスに間に合わなかった。残念。簡単な連絡方法が欲しい。
Translated by OpenAI
とても素晴らしかったです。次回ハワイに行くときは、またこれを利用します。
It was so great .
If I will go to Hawaii next time ,I ll use this again .
Translated by OpenAI
This was my second time using the shuttle service from the hotel to the airport. The first time, they arrived a little early, picked me up after going around Waikiki, and I arrived at the airport with plenty of time to spare. This time, they were 10 minutes late, so I was a bit anxious while waiting, but since I was the last pickup, we went straight to the airport. It seems that there can be slight delays depending on the order of pickups, but it was within the expected range, so I still believe Roberts Hawaii is reliable. I will use them again next time.
ホテルから空港までの送迎を利用するのは2回目でした。1度目は時間より少し早く迎えが来て、乗車後、ワイキキを回ってピックアップして、空港へ余裕を持って到着。今回は10分遅れたのでちょっと、ドキドキしながら、待っていましたが、私が最後のピックアップだったので空港へ直行。その時の回る順番で多少遅れることもあるようですが、想定内の遅れなので、やはりロバーツハワイは信頼出来ると思いました。次回も利用します。
Translated by OpenAI
The reception at Roberts Hawaii has Japanese staff who kindly provide guidance, so it's reassuring. The drivers do not speak Japanese, but they are very professional, which makes me feel at ease. I would like to use their services again.
ロバーツハワイの受付には日本人スタッフがいて親切に案内してくれるので安心です。ドライバーは日本語は話しませんが、きちんとした人たちなのでこちらも安心です。また利用したいです。
Translated by OpenAI
They arrived right on time to pick me up, and I was driven by a kind driver. I thought it was very reasonable as transportation to the airport. I will use their services again.
時間きっかりにお迎えに来てくださり、親切なドライバーさんに送っていただきました。空港までの足としてとてもリーズナブルだと思いました。またお世話になります。
Translated by OpenAI
The shuttle service was on time, and there were enjoyable conversations on the way to the airport. It's a tour company that makes solo travelers feel safe! I will use it again next time!
時間通りに送迎があり、空港までの楽しい会話もあり、一人旅でも安心出来るツアー会社です！
次回も利用します！
Translated by OpenAI
When I went down to wait at the designated time, the bus arrived as scheduled and I was guided onto it. After arriving at the airport, they kindly called my name and assisted me.
帰る時間に下に降りて待ってると指定の時間にバスが来て誘導してもらいました。
空港に到着してからも名前を呼び親切に教えてくださいました。
Translated by OpenAI
I used this service for a round trip. Since the arrival day went smoothly, I wasn't particularly worried about the return. They arrived to pick me up five minutes before the scheduled time, and we reached the airport without any issues. It's reassuring for someone from Japan, where tipping culture doesn't exist, that the tip is included. I would like to use this service again.
往復こちらを利用しました。
到着日がスムーズだったので、帰りも特に心配していませんでした。
集合時間の5分前にはもうお迎えにきてくださっていて、
なんの問題もなく空港につきました。
チップも込みっていうのが、チップ文化のない日本人には安心です。
また利用したいと思います。
Translated by OpenAI
Upon arriving in Honolulu and picking up our luggage, we immediately saw staff members in yellow uniforms. After providing our names, we boarded the bus. Our flight was slightly delayed, so those who arrived on other flights were already on board, about ten people in total. Since our hotel was the farthest, we stopped at several hotels along the way. The boarding and alighting were smooth, and we arrived at our hotel in no time. It was very comfortable, and I would like to use this service again.
ホノルルに到着して荷物をピックアップして外に出ると
すぐに黄色い洋服のスタッフの方が立っていました。
名前を伝えるとすぐにバスへ。
私たちの便は少し遅れたため、ほかの便で到着した方たちはもう乗っていました。
だいたい10名くらい。
私たちのホテルが一番遠かったので、途中いくつかホテルにとまりました。
乗り降りもスムーズで、あっというまにホテルに到着。
とっても快適でした。また利用したいです。
Translated by OpenAI
I made a round-trip reservation since it was stated that tips were included for up to five hotels. Upon arriving in Honolulu, I quickly found the counter and was able to board the bus within 5 to 10 minutes. I also received a shell lei. Since tips were included, I didn't have to exchange money at the airport, which was convenient. For the return trip, they arrived about 5 minutes earlier than the scheduled pickup time. The bus wasn't packed with people, which was nice. I felt安心 (safe) during the transfer. I would like to request this service again next time.
立寄りホテル5ヶ所以内、チップ込とあったので往復予約。
ホノルルについて、カウンターもすぐに見つかり5分10分ですぐにバスに乗れました。貝のレイも頂きました。
チップ込なので空港で両替のしなくて良いし楽。
帰りもピックアップ時間より5分位早く来られました。
人がパンパンに乗っていないので、良い。
安心して送迎して頂きました。
次回もお願いしたいと思います。
Translated by OpenAI
I had some anxiety about the early morning pickup (6:20 AM), but I was relieved to find that they arrived five minutes early. There was a bit of a delay when picking up at the hotel, but it was not a problem at all. I would like to use this service again if the opportunity arises.
早朝の送迎（6：20ピックアップ）で不安はありましたが、時間の5分前には到着となり安心して利用することができました。途中のホテルでピックアップする際に時間がかかることがありましたが、全く問題なかったです。今後も機会があれば利用したいと思います。
Translated by OpenAI
45 minute wait for transport pretty pathetic.No organisation at airport end.
Warm Aloha,
Thank you very much for taking the time to post about your experience.
Your feedback has been shared with the activity provider, Roberts Hawaii, to better serve future guests.
Mahalo Nui Loa,
VELTRA Customer Support
