【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

They were kind and courteous. 親切丁寧でした。

Reviewed by: ゆりか

As soon as I exited the airport, there was a reception counter nearby, and the staff were fluent in Japanese, which made me feel reassured with their kindness and attentiveness. However, perhaps due to my bad timing, I ended up waiting about an hour until the departure. Since I wasn't in a hurry, it wasn't a problem, but I felt it was a bit of a waste of time.

空港を出るとすぐ側に受付カウンターがあり、係の方も日本語が堪能なため親切丁寧で安心しました。ただ、私のタイミングが悪かったのか、空港出発までなんだかんだ1時間ほど待つことになりました。時間を急いでいなかったので問題はありませんでしたが、少し時間がもったいなく感じました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The bus waiting area was difficult to find. バスの待合所がわかりにくかったです

Reviewed by: くまさん

I exited from the group exit at Honolulu Airport and ended up looking for the bus waiting area. Since I can't speak English, I spotted a staff member and asked, "Roberts Hawaii?" but they seemed confused, and I struggled to get directions to the waiting area. I waited a little until the bus arrived, but it didn't feel like I was waiting too long, so I guess it was just about right.

ホノルル空港の団体出口から出てバスの待合所を探してしまいました。
英語が話せない私は、スタッフの服を見つけたので、『ロバーツハワイ？』と聞いたら『？？？』って感じで待合所を教えてもらうのに苦戦しました。
バスが来るまで、少し待ちました。でも、すごい待たされた感はないのでこんなもんかなあというところです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The conversation was lively... 話がはずんでいました。。。

Reviewed by: くまさん

The timely pickup was great, and the cheerful driver was nice, but during the ride back, I felt a bit tired because the driver was having a loud conversation in English with a foreign guest sitting in the back. It would have been fine if it was just occasional chatting, but the driver was quite talkative.

時間通りのピックアップで、元気なドライバーさんは良かったのですが、帰りの車内では、後ろに座っている外国のお客様とずっと大きな声で英語で会話をしていたせいか、運転席の近くにいた私はちょっと疲れてしまいました。たまにの会話ならよかったのですが、かなりのおしゃべりなドライバーさんでした。

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Circle Island Sightseeing Tour & Full-Day Polynesian Cultural Center Tickets

Great day out

Reviewed by: Lauren

Learnt so much about the Polynesian way, such an insight. Would definitely come back! The tour guide we had was soooo funny and so informative!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

On time 時間通り

Reviewed by: KOW

I just used the service. They arrived on time for the pickup. The driver was experienced and did a perfect job from loading to the transfer. I would like to use it again.

利用したばかりです。
ピックアップ時間通りに来ていただけました。
ドライバーの方も慣れた様子で積込から送迎まで完璧な仕事ぶりでした。
また利用したいと思います、

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Circle Island Sightseeing Tour & Full-Day Polynesian Cultural Center Tickets

Rough ride

Reviewed by: Jas

Our tour guide Jason was great. Just wished the seats was more comfortable for the long journey. We were able to feel every bump and crack on the road going to PCC, that part i didn't enjoy, even heading back to Waikiki was miserable and rough.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I would like to use it again. また利用したいです

Reviewed by: itao

I was picked up at the hotel on time, and the person who provided the transportation was the best driver throughout my trip. As for the tip for the service, it makes me want to give even more than usual.

ホテルへ時間通りに迎えにきてもらい、送迎してくれた方も旅を通して一番のドライバーでした。サービスの対価のチップですが、そうなるといつも以上にチップも渡したくなりますね。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was a private reservation! 貸し切りでした！

Reviewed by: アヤパパ

I was tired after getting off the plane, but it was a relief that the car arrived quickly without much movement. I will use it again.

飛行機から降りて疲れていたんですが、あまり移動せずにすぐに車が来てくれて、助かりました。また利用します。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Convenient! 便利！

Reviewed by: アヤパパ

I was very grateful to be picked up right after leaving the airport! It was super convenient to go directly to the hotel parking lot. I will use this service again.

空港を出てすぐに迎えに来てもらい、大変助かりました！
直接ホテルの駐車場まで行ってくれて、すごい楽！
また利用します。

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Premium Pearl Harbor Tour - USS Arizona, Battleship Missouri, Aviation Museum Control Tower & Lunch

Reviewed by: julie

Good tour for our needs. Tell the people NO BAGS so everybody does not have to go back to pick up bags that never should have been on the bus!!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's convenient. 便利です

Reviewed by: yuri

On May 5th, I used the service from the airport to Waikiki. The staff at the local tour desk were kind, and I was able to be picked up on schedule without any frustration. Since I didn't have to go around many hotels, it was helpful to get to my destination smoothly. I would like to use this service again next time.

5月5日、空港からワイキキ間に利用しました。現地ツアーデスクの方も親切で、時間もイライラすることなく予定通りにピックアップ出来ました。たくさんのホテルを回ることがない為にスイスイ目的地まで行ってもらえるので、助かりました。次回もまた利用したいと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was great. よかったです

Reviewed by: えみり

I made a reservation the day before, and I received a confirmation right away. They picked me up on time as well. Thank you very much.

前日に予約しましたが、すぐに確約の連絡が来て、当日も時間通りにピックアップしてくれました。ありがとうございました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Comfortable and reliable. 快適～確実

Reviewed by: ヒロシ

The driver was very friendly, and the seats were comfortable. The prices were reasonable, and I was very satisfied. The number of hotels serviced is limited, so it doesn't take much time and is convenient. I definitely want to use this service again next time.

ドライバーが非常にフレンドリーでシートも快適、
料金もリーゾナブルで大満足でした。
回るホテル数も限定されているのでそれほど時間もかからず便利ですね。次回も必ず利用したいと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I used the round-trip shuttle service between Honolulu Airport and my hotel in Waikiki! ホノルル空港からワイキキホテル間往復送迎利用しました！

Reviewed by: ビジネスマン39

We used the Roberts Hawaii shuttle bus for a round trip from Honolulu Airport to our hotel with a total of seven people, including family, grandchildren, and my son with his fiancée. We have used this service before when traveling to Honolulu, and the number of shuttles is limited, but we arrive at the hotel in a relatively short time. They provide clear information about the check-in procedures at the airport and the meeting point for the return trip to the airport from the hotel, so we can travel safely without any worries. The bus stops near the entrance of the airline check-in counters for our return to Japan, which is considerate as we don't have to carry heavy luggage for long distances. I plan to continue using this service every time I visit Honolulu in the future.

家族と孫、息子とフィアンセ計7名でホノルル空港からホテルまで往復ロバーツシャトルバスを利用ｈしました。以前よりホノルルに行く際には利用していますが、送迎件数が少なく割と短い時間でホテルに着きます。空港到着後の手続き場所や、ホテルから空港行きのミーティングポイントも事前にしっかり分かるようにしてくれますので全く不安なく安全に移動できます。ホノルル空港から日本へ戻る航空会社チェックインカウンター入口付近にバスを止めてくれるので重い荷物を長く運ぶ必要もなく親切です。　今後もホノルルに行くたびに利用させてもらうつもりです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's okay to make a reservation after learning about Hawaii! ハワイについてから予約しても大丈夫！

Reviewed by: ずんち

It was my first trip to Hawaii, and since I hadn't made any reservations for transportation between the hotel and the airport, I had to use a taxi from the airport to the hotel. For the return trip, I booked this shuttle bus via my mobile phone.

It mentioned, "Please be sure to print the voucher and present it on the day of participation," so I was unsure how to print the voucher that arrived on my phone. However, I found out there was an office in Waikiki, and when I went there, they kindly printed it for me. It was a pleasant surprise that they spoke Japanese as well. I was grateful for that.

The important pickup also arrived on time. At the next pickup location, I had to wait because the people who were supposed to get on were not there, but it wasn't the driver's fault, and there was plenty of time, so it was not a problem. The driving afterward was also careful and good.

初めてのハワイ旅行なのに、ホテル→空港間の移動について、何も予約をしていなかったため、空港→ホテルは、やむなくタクシーを利用。帰り分は携帯で、このシャトルバスの申し込みをしました。
「必ずバウチャーを印刷して参加当日にお渡しください」とあったので、携帯電話に届いたバウチャーをどのように印刷しようか困りましたが、ワイキキに事務所があることを知り、行ってみたところ、快く印刷をしていただけました。日本語が通じたのもうれしい誤算でした。ありがたい。
肝心なお迎えも、時間通りに来てもらえました。次のピックアップ先では、乗る予定の方が見当たらず待たされましたが、ドライバーのせいではないし時間にも余裕があるので問題なし。その後の運転も丁寧で良かったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Friendly フレンドリー

Reviewed by: ヒロシ

The number of hotels available for transfers is limited, so the transportation is quick and comfortable. The driver was friendly, and I was able to travel pleasantly. I definitely want to use this service again next time.

回るホテル数が限定されているので、送迎に時間がかからず快適です。ドライバーもフレンドリーで
気持ちよく移動出来ました。是非次回も利用したいと思います。

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Circle Island Sightseeing Tour & Full-Day Polynesian Cultural Center Tickets

polynesian

Reviewed by: winston

another must thing to do with a local guide and guided tour inside cultural center is recommended who knows where to go and not miss any of the activities in each village. Best Luau ever !!!

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Complete Pearl Harbor Tour with Lunch - Visit Main Exhibits, Memorials & Museums

pearl harbor

Reviewed by: winston

highly recommended if you want to see USS Arizona and Missouri and learn about history and see planes and experience how hard to work on a submarine with limited space

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

A 15-minute delay is stressful! 15分遅れはストレスですよ～

Reviewed by: るりるり

This was my first time using the service. Until now, the pickups to the hotel had been quite early, so I was ready 10 minutes in advance this time as well. However! Even 5 minutes before the scheduled time, no one had arrived; at the exact time, still no one… even 5 minutes late, no one showed up… I started to feel anxious. The voucher mentioned to call if there was a 15-minute delay, but I called at the 5-minute mark! The airport was really crowded, so I wanted to arrive quickly! Then, 10 minutes later, an empty van finally arrived. It was late!!! Those 5 or 10 minutes felt incredibly long. The Asian driver didn’t offer any apology or explanation, so it was unclear whether it was a delay or a mix-up. There was only one other group that boarded from a hotel closer to the airport, so we arrived at the airport sooner than expected. However, if there had been issues with picking up passengers at the maximum of five hotels, I don’t know what would have happened… The journey from the airport to the hotel didn’t go smoothly either, so I’m not considering a repeat. It’s more reassuring to go with a major company. I learned a lot from this experience.

こちらは初めての利用です。
これまではホテルへの迎えは指定時刻より かな～り早めだったので、
今回も10分前にスタンバイしておりました。
しかし！5分前になっても来ない、ジャストになっても来ない…5分遅れても来ない…
だんだん不安に。。。(:_;)
15分遅れたら電話するようバウチャーには記さていますが、5分遅延の段階でTELしました！
空港も激込みなんだから、早く着きたい！
それから10分後に、空のバンが来ました。遅い！！！
こんな時の５分１０分てとてつもなく長く感じますね～
アジア系のドライバーさんからは詫びや説明が無かったので、遅延なのか、誤手配かは不明です。
あと1組、空港寄りのホテルから乗り込んできただけだったので、空港へは思ったより早く着きましたが、
最大の５軒のホテルをまわって、乗る客がいたりいなかったり、など悶着があれば
どうなっていたかわかりません。。。
空港からホテルまでも すんなり行かなかったので、
もうリピートは考えておりません、大手さんの方が安心ですな　(*‘∀‘)
経験して、よい勉強になりました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The driver was charming. 運転手の方がチャーミング

Reviewed by: BB.group

Finally, as my time in Honolulu was coming to an end and I was just about to head back, I realized I had forgotten to book my shuttle service. The shuttle bus here was quite frequent and was very accommodating even for such a sudden request. Additionally, when the driver was loading our luggage onto the bus, he mentioned that if I lifted it, we wouldn't have to worry about the weight limit at the airport. This made us chuckle, as we were quite concerned about our luggage weight. I would definitely like to use this service again on my next trip.

いよいよ、ホノルル生活も終わりあとは帰るのみだったところで、送迎の予約を忘れてしまったことに気づきました。こちらのシャトルバスは、本数も豊富でありそんな突然の対応にも応じてくださる良心的なシャトルバスでした。それから、運転手の方が荷物をバスに積んでくださる時に、私が持ち上げれば空港での重量制限に引っかからないわと一言、結構荷物の重さを気にしてた私たちにはクスッと笑わせてもらいました。また行く時には利用したいです。

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Royal Star Pearl Harbor Experience with Tickets to Arizona Memorial & City Tour

Nothing special!

Reviewed by: drg

I'm not sure what was "deluxe" about this tour. We were picked up and taken on a "tour" of Honolulu first. This amounted to circling a couple of blocks where the King's palace and statue are. Then we went on to Pearl Harbor where we were informed that we would be switching to a different bus for our return to our resort! The 1st driver was difficult to understand when he was telling us what we were seeing. The 2nd driver was much better, although he seemed to talk about things as he saw them and would move onto something else before the rest of the bus caught up to what he had been talking about! I think there are cheaper options for a tour like this which accomplish the exact same thing!

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Pearl Harbor Arizona Memorial & USS Battleship Missouri Tour - Tickets and Transportation Included

Fabulous Time

Reviewed by: Kris

Our Driver, Brandon was fun, energetic and informative. We couldn't have asked for a better trip all around.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I waited a little! 少し待ちました！

Reviewed by: yoshw

I waited a little in front of the group entrance, but I was able to move smoothly! I’ve used it various times, and since there were a decent number of people, getting my suitcase in and out was also smooth. I would like to use it again for casual trips.

団体入口の前で、少し待ちましたが、スムーズに移動出来ました！
いろいろ使っていますが、まあまあの人数だったので、スーツケースの出し入れもスムーズでした。また、気軽な旅の時には利用させて貰いたいです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

On time 時間通り

Reviewed by: おじゅん

When I got on, there were already customers on board, and after that, we picked up one more person and headed to the airport. For solo travelers, having a budget-friendly shuttle service is very helpful. You don't have to worry about tips either.

自分が乗った時も既にお客さんがいて、
その後に一か所ピックアップして空港に向かいました。
一人旅にとっては格安で送迎してもらえるサービスは
ありがたいです。チップなども考えなくていいですし。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Convenient service 便利なサービス

Reviewed by: おじゅん

I arrived from Maui.
Perhaps because I arrived at 8 PM, the driver was assigned just for me, and luckily, my checked luggage came out early, so the departure from the airport was smooth.
I think it's a very convenient service since I don't have to research transportation options for individual travel.

マウイ島からの来島でした。
夜８時の到着だったためか、ドライバーさんの担当も
私一人で、ラッキーなことに預けていた荷物も最初の方に
出てきたので、空港からの出発もスムーズでした。
個人旅行で移動手段などをあれこれ調べなくて済むので
大変便利なサービスだと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I waited quite a bit. 結構まった

Reviewed by: えみんこ

It was quite busy during Golden Week, so I had to wait a bit. However, despite being a minor hotel, they helped me by bringing me close to my destination!

ゴールデンウイークの繁忙期だったのか結構待たされました。
ただマイナーなホテルにも関わらず近くまで運んでくれて助かりました！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I couldn't make it in time. 間に合わず

Reviewed by: FURIYA

The flight was delayed, and on top of that, the airline changed from what I had booked, so I couldn't make it to the shuttle bus. It's disappointing. I wish there was an easier way to communicate.

飛行機が遅れ、おまけに航空会社も申し込み時と変わり、送迎バスに間に合わなかった。残念。簡単な連絡方法が欲しい。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

良い OK

Reviewed by: konits

とても素晴らしかったです。次回ハワイに行くときは、またこれを利用します。

It was so great .
If I will go to Hawaii next time ,I ll use this again .

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I was a bit startled, but... ちょっと、ドキッ！ーとしましたが…

Reviewed by: ６４歳・2度目のハワイ

This was my second time using the shuttle service from the hotel to the airport. The first time, they arrived a little early, picked me up after going around Waikiki, and I arrived at the airport with plenty of time to spare. This time, they were 10 minutes late, so I was a bit anxious while waiting, but since I was the last pickup, we went straight to the airport. It seems that there can be slight delays depending on the order of pickups, but it was within the expected range, so I still believe Roberts Hawaii is reliable. I will use them again next time.

ホテルから空港までの送迎を利用するのは2回目でした。1度目は時間より少し早く迎えが来て、乗車後、ワイキキを回ってピックアップして、空港へ余裕を持って到着。今回は10分遅れたのでちょっと、ドキドキしながら、待っていましたが、私が最後のピックアップだったので空港へ直行。その時の回る順番で多少遅れることもあるようですが、想定内の遅れなので、やはりロバーツハワイは信頼出来ると思いました。次回も利用します。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

This was my second time using it. 2度目の利用でした。

Reviewed by: ６３歳・女性です

The reception at Roberts Hawaii has Japanese staff who kindly provide guidance, so it's reassuring. The drivers do not speak Japanese, but they are very professional, which makes me feel at ease. I would like to use their services again.

ロバーツハワイの受付には日本人スタッフがいて親切に案内してくれるので安心です。ドライバーは日本語は話しませんが、きちんとした人たちなのでこちらも安心です。また利用したいです。

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