Discover Pearl Harbor & Historic Honolulu - Afternoon Tour of USS Arizona Memorial and Downtown

Great Tour

Reviewed by: Kara

Pearl Harbor is a very memoric place! Great day I loved it.

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Discover the Best of Oahu on a Full-Day Circle Island Guided Tour with Waimea Valley & Local Lunch

My Sunday Tour

Reviewed by: Al S

We were picked up right on time and our driver/ tour guide was very knowledgeable about the points of interest, culture and history. I was very impressed!! Not too forget the lunch stop was delicious!

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Pearl Harbor Arizona Memorial & USS Battleship Missouri Tour - Tickets and Transportation Included

Did not receive tickets to USS Arizona Memorial

Reviewed by: fredargon@gmail.com

This was suppose to be one of the highlights of our trip to Oahu… the Pearl Harbor specifically the visit to USS Arizona! We fully paid months before our Hawaii trip. Why a poor review? There were 18 of us. Families and friends. We were informed that they were not able to get a ticket for us to go to USS Arizona, right during the bus pickup! Our other friends who were on a different time slot, same day, were able to do so no problem. We feel that this company should have informed us ahead of time so we would have an opportunity to book with another company. So disappointed! Not good business! I hope this does not happen to anyone else.

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

Okay review

Reviewed by: Sean C. Wong

My lifesaver

The only shuttle I chanced upon moment I step out of airport

We ain’t got nothing at the airport exit

Dedicated route for smaller group meaning you get to your destination in no time

The thing is, I arrived a tad earlier, too early at the hotel they refuse to check me in. Then again the daily lies with the hotel.

Might not be the cheapest option out there, but I am glad with the service rendered overall

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's a reliable shuttle. 安心できるシャトルです。

Reviewed by: mma

I was relieved that they picked me up on time. The driver was kind and pleasant. The air conditioning in the car was effective, so as someone who gets cold easily, I wished I had brought a light jacket.

時間通りにちゃんとピックアップしてくださり、安心しました。ドライバーさんは親切で感じ良かったです。車内は冷房が効いているので寒がりな私は羽織りものがあればよかったなと思いました。

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Budget-Friendly Pearl Harbor Shuttle with Reserved USS Arizona Memorial Tickets & Transportation

Pearl harbor tour

Reviewed by: Michelle

Very easy booking/ shuttle was right on time and driver was friendly and clear about instructions for when we got to the memorial. No having to wait on lines and the tour gave plenty of time to see the memorial and walk around the grounds. Would highly recommend

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Royal Star Pearl Harbor Experience with Tickets to Arizona Memorial & City Tour

Arizona Memorial

Reviewed by: Kara

Really important part to Hawaii if you ask me. I would not have missed this tour

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

As usual, it's reassuring. いつも通りで安心

Reviewed by: ＭＩＹＵＫＩ

On the day of arrival at the airport, the personal exit was not open, so I exited through the group exit, but right after exiting, there was a Roberts Hawaii counter desk. During immigration, I ended up being questioned for nearly an hour in a separate room, which made me late compared to my planned schedule. However, when I went to the desk, they immediately called my name and said, "We've been waiting for you!" I was able to board the shuttle without any issues, just as usual. Since it is a major company, I felt reassured, and I think it's great that they can communicate in Japanese at the counter.

体験日（空港到着日）は個人用出口は空いておらず、団体用出口から出ますが、出てすぐロバーツハワイのカウンターデスクがあります。入国審査時（イミグレーション）別室にて１時間弱ほど質問を受けることになってしまい予定の時間より遅くなってしまったのですが、デスクに行くとすぐに『お待ちしていました！』と名前を呼んでいただき、通常通り何事もなくシャトルに乗ることができました。やはり大手の会社なので安心できるし、カウンターでは日本語も通じるので良いと思います。

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Pearl Harbor Arizona Memorial & USS Battleship Missouri Tour - Tickets and Transportation Included

Pearl Harbor Rememberance

Reviewed by: Karen & Pete

Our guide, Nani gave us an awesome experience. Very knowledgeable & fun music!

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Royal Star Pearl Harbor Experience with Tickets to Arizona Memorial & City Tour

Historic Day

Reviewed by: Kara

Great day, I love to get a deeper understanding of what we went through.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I'm glad I made a reservation in advance. 事前予約してよかった

Reviewed by: のんたん

I was worried about my trip to Hawaii after a long time, but there was a prominent counter right after exiting Honolulu Airport, making it easy to find. I was lucky with the timing, as I was able to board the bus with almost no waiting time.

久しぶりのハワイで心配だったけど、ホノルル空港でて目立つところにカウンターがありわかりやすかった。
タイミングがよかったのか、私はほぼ待ち時間なしでバスに乗れました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Easy to understand and reassuring. わかりやすくて、安心

Reviewed by: ハワイーネ

It took a little time before departure, but that couldn't be helped.

Since it was a Marriott hotel, we were the last ones, but it had been a while since I was in Hawaii, so I enjoyed the drive. The driver was also very kind.

出発までに、少し時間がかかったがそれは仕方がないこと。

マリオットホテルだったので、一番最後でしたが、久々のハワイなので

ドライブを楽しみました．ドライバーの方も親切でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The driver was very pleasant. ドライバーさんが感じが良かった

Reviewed by: TSURUKO

I usually use HIS, but this time I used Roberts for the first time. After checking in, I was able to get on the shuttle bus without a long wait, and the driver kindly and cheerfully handled my heavy luggage, so I felt it was a good choice.

いつもは、HISさんを利用してましたが、今回、はじめてロバーツさんを利用しました。受付後、長く待たずに、シャトルバスに乗れたのと、ドライバーさんが重たい荷物を笑顔で丁寧に上げ下げしてくれたので、利用してよかったと思いました。

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Discover the Best of Oahu on a Full-Day Circle Island Guided Tour with Waimea Valley & Local Lunch

Kimo was the best tour guide!

Reviewed by: Nicole & Thomas

We hit the jackpot! Kimo was an excellent tour guide and was full of history and information. When we got to the different spots, he walked with us, telling us more. We saw other E Noa drivers sitting by their buses waiting for the people to come back. Kimo made the trip so much fun! Don’t be last on the bus or he’ll make you do a short hula while he plays his ukulele!

Not sure if you can request, but If you get Kimo, you’re going to get waaay more than your moneys worth!

Oh! And the local lunch spot was DELICIOUS! We wanted to get another and take it back to the hotel!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Thank you! ありがとうございました！

Reviewed by: しゅん

When I arrived at the airport, there was a desk right in front of me. I mentioned the name I used for the reservation, and they took my suitcase. I waited on a nearby bench.

I waited for about 30 minutes.

They also handled my suitcase, and since the tip was included, it was very helpful.

空港に到着すると目の前にデスクがあります
予約した名前を言うとスーツケースを預けて
近くのベンチで待ちます。

30分程度待ちました。

スーツケースも出し入れしてもらえましたし、
チップ込なので助かりました。

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Pearl Harbor Arizona Memorial & USS Battleship Missouri Tour - Tickets and Transportation Included

Never Again

Reviewed by: Toni Hooper

We were so excited to visit Hawaii for the first time and I thought I was purchasing tickets for Pearl Harber but NO after spending $200.00 NOTHING. When speaking to them on the phone they stated we must ride their bus. With Covid 19 we didn’t want to take a chance on our health. We are now in a dispute with them to get our money back!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Safety 安心

Reviewed by: ラッキーLOVE

I arrived at the airport, and the bus check-in was right in front of me. I showed my reservation screen and got on the waiting bus to the hotel. The van was also clean, which was nice.

空港へ着いて、バスの受付が、真前。
予約画面を見せて、待機しているバスに乗りホテルへ着きました。
バンも綺麗でよかったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Kind and courteous transportation service. 親切丁寧な送迎

Reviewed by: ちくわ

A large bus came to pick us up with an English-speaking driver. The simple and easy-to-understand English communication was manageable even for someone like me who speaks a little English. I would like to use this service again.

大きなバスで英語のドライバーさんが迎えに来てくださいました。簡単なわかりやすい英語でのやり取りは、英語が少々の私でも問題なかったです。また利用したいと思いました。

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Waimea Valley Toa Luau & Free Admission Entry Ticket to Waimea Falls [5:00 PM]

A great Luau

Reviewed by: Jody

The Luau was perfect from beginning to end. It was organized and the staff was very friendly. Was great to see the dancers were also the greeters, wait staff and doing the demonstrations as well. The Host was very entertaining. Loved how friendly everyone was. The food was wonderful. Would definitely recommend as the Luau to attend.

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Circle Island Sightseeing Tour & Full-Day Polynesian Cultural Center Tickets

Great Island Tour and Polynesian Cultural Center day!!

Reviewed by: Troy Lomavaya

The tour bus driver was considerate and was very knowledgeable about Hawaiian history. Took the time to ensure evryo was on the bus and answered all our questions. The island tour was great and PCC was awesome as well. I recommend anyone to take the combo tour.

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Blue Hawaiian Helicopter Tours from Honolulu - Oahu Circle Island Flights

Worth every penny!

Reviewed by: Jacqueline

I was a bit unsure about this tour because of the price but my children were incredibly excited to see Hawaii from the air. The tour did not dissapoint and I would recommend the experience to anyone coming to Hawaii!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Very reassuring! 心強い！

Reviewed by: なつみかん

During my last trip to Hawaii, I used Roberts Hawaii from the airport to the hotel. I can't drive, and The Bus doesn't allow large luggage like suitcases. Additionally, hotels have stopped their shuttle services to the airport due to COVID-19, so I think Roberts Hawaii is the only option.

There’s no complicated tipping system, you can charge your iPhone on board, they stop at various hotels, and the driver helps with loading and unloading the suitcases. It's less stressful than using Uber, and I plan to use Roberts Hawaii again when I go back to Hawaii.

前回のハワイでも空港からホテルまでロバーツハワイ利用でした。私は運転ができませんし、ザ・バスはスーツケース等の大きな手荷物はNG、ホテルもコロナの煽りを受けて空港とのシャトルバスを取り止めている…となると、ロバーツハワイ一択かと思います。
面倒なチップ制度もありませんし、車内でiPhoneを充電できますし、さまざまなホテルに止まってくれますし、スーツケースの上げ下げもドライバーがして下さいます。Uberよりも気を使いませんし、またハワイに行く時はロバーツハワイさんにお願いしようと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Airport transfer 空港送迎

Reviewed by: Kaorin

I felt at ease with the Japanese support. After arriving at the airport, the guidance was clear, and the pickup to the hotel was almost on time and very kind. The vehicle was not full, so I think we were able to avoid crowding. I plan to use this service again next time.

日本語対応で安心できました。空港到着後、案内もわかりやすく、帰りのホテルへのお迎えもほぼ時間正確で親切に対応していただきました。車内は満席ではなくゆとりある席で蜜を避けられたと思います。次回も利用する予定です。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I used it on May 27. 5/27利用しました

Reviewed by: ちくわ

The airport receptionist spoke Japanese, and the driver spoke English. There was no waiting time at the airport, and we arrived at the hotel smoothly.

空港受付さんは日本語、ドライバーさんは英語でした。空港では待ち時間なく、スムーズにホテルへ到着することが出来ました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was great, it was great. よかった　よかった

Reviewed by: papa

I was worried about whether I would make it in time because I received notice that the boarding procedures for my return flight had been moved up, but despite it being early in the morning, they came to pick me up ahead of schedule, so I had plenty of time.

帰国のフライトの搭乗手続きが早まったとの連絡があり間に合うか心配しましたが、早朝にもかかわらず、予定時間より早めに迎えに来てくださったので時間には充分間に合いました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

You can use it with peace of mind. 安心して利用できます

Reviewed by: カシカシ

As of now (5/19), when I exited the only airport exit for both groups and individuals, I immediately saw a small counter. I waited for nearly 40 minutes until the bus arrived. There was another flight waiting besides the one I arrived on, which I was unaware of, so I felt like I was waiting for a long time without knowing how much longer it would be.
The driver spoke broken Japanese, but he was cheerful and pleasant. I was concerned that it might be difficult to retrieve my suitcase as it was being piled up, but the driver checked each passenger's drop-off location and luggage, so there were no issues.

現在（5/19）、団体個人とも１箇所しかない空港出口を出ると、すぐに小さいカウンターが見えました。バスが来るまで40分近く待ちました。私の乗ってきた航空機のほかに別の便も待っていたのですね。そうとは知らず待っていたので、いつまで待つのか？わからず長く感じました。
ドライバーさんは片言日本語でしたが、明るく感じが良かったです。スーツケースがどんどん積まれるので降りる時に取れなくて困るのでは？と思いましたが、ドライバーさんは乗客それぞれの下車地、荷物を確認していたので、問題ありませんでした。

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Discover the Best of Oahu on a Full-Day Circle Island Guided Tour with Waimea Valley & Local Lunch

Definitely a great way to see the island

Reviewed by: Kara

We loved Byodo-In Temple, so relaxing there! The tour was great all around.

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Discover the Best of Oahu on a Full-Day Circle Island Guided Tour with Waimea Valley & Local Lunch

Great choice

Reviewed by: Incredibly blessed

It was such an amazing experience. Our driver, Kimo, was magnificent! He had so many stories, so much knowledge of the island. He shared tips and places to eat. I tried them all and he was spot on! He kept us on schedule and was very helpful and entertaining. Very kind soul! The tour was worth every cent and more!! Don’t pass this up you will not regret it. lots to do. Every stop was fantastic. Enjoyed the history, the gift shops, the scenery and best of all the ambiance. The lunch at Fumi’s was delicious!! Mahalo!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Transportation service 送迎

Reviewed by: Max

I used the service from the hotel to the airport. When I presented the voucher to the driver at pickup, I was told that only one person's name was listed. There is a section for the name of the person making the reservation, but there was no section for the names of all family members, only the number of people. Even though the number of passengers is written on the voucher, I was told that it seemed only one person could ride, which caused a delay in confirmation and inconvenienced other customers. There was no issue when I used the service from the airport to the hotel! Please communicate this properly to the driver.

ホテルから空港まで利用しました。
ピックアップの時ドライバーにバウチャーを提示した所、1人だけの名前しかないと、言われた。予約の時、予約人の氏名は書く欄がありますが、家族全員の氏名は書く欄は無く人数のみでした。バウチャーに乗車人数が書いてあるのに
1人だけしか乗れないみたいな事を言われ、確認に時間がかかり他のお客さんに迷惑をかけてしまいました。
空港からホテルまで利用した時は何もなかったのに！
ドライバーにきちんと伝えてください。

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Royal Star Pearl Harbor Experience with Tickets to Arizona Memorial & City Tour

Outstanding tour

Reviewed by: Brenda

Outstanding tour, we were picked up at our hotel. The guide was very informative, and funny. A must for all to see when in Hawaii

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