Reviewed by: フーさん
I felt relieved that even though the flight arriving from Japan was significantly delayed, there was someone waiting at the airport exit holding a sign with my name clearly written on it.
日本から到着する飛行機が、かなり遅れても空港出口でしっかり名前が書かれたボードを持って待って頂いているので安心でした。
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/08 |
Reviewed by: Milanie
What disappointed me with this trip was the last minute change of pick up to another location due to an event but after careful observation, that said event does not affect the area where we were at because a lot of other tour companies are picking their guests in front of our hotel. Despite my plea, it wasn't attended to. The staff and Manager were stern not to accommodate a simple request.
| Rating: | |
|---|---|
| Packages: | Arizona Memorial Tour & Honolulu City Highlights [10:45 AM] |
| Attended as: | Couples |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/06 |
Reviewed by: Milanie
If you're pressed with time and wants to see all of OAHU'S best, this is the best tour amongst all available in the market. It is understandable if you can't spend to much a time in each place but substantial enough for sightseeing and snapping photos. I love the Shrimp lunch I had at Kualoa's Ranch.
| Rating: | |
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| Packages: | Standard Package (Monday to Saturday) |
| Attended as: | Couples |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/05 |
Reviewed by: 送迎ぼす
This is my several visits to Oahu, but I was able to be picked up and dropped off according to the traffic conditions, which made it stress-free. Thank you very much.
何度目かのオアフ島ですが、多分交通状態に合わせて送迎して頂き、ストレスなく送迎して頂きました、
有難う御座います
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/03 |
Reviewed by: 残念ながら
It seems that the hotel shuttle was probably mistaken, as I waited for about 10 minutes at the hotel early in the morning with no one around. It was disappointing that there was no announcement.
次のホテルの送迎は多分間違えたらしく早朝誰も居ないホテルで10分ぐらい待ってました。何もアナウンスも無く残念です
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/07 |
Reviewed by: マーティー
The pickup to the hotel was punctual, which is often not the case overseas where timing can be more approximate. When we arrived at the airport, they stopped right in front of the check-in counter for our airline, making it very smooth!
ホテルへのお迎え、海外では時間がアバウトなケースが多いものですが定刻通りに来てくれました。
空港に着いた時も利用する航空会社の受付のドンピシャ手前で停めて頂きスムーズでした!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/25 |
Reviewed by: ワイキッキー
I was taken care of for both the airport to hotel and hotel to airport transfers. The driver was talking while driving, but unfortunately, I couldn't understand anything due to my limited English skills, which was frustrating. Of course, I was aware that the driver was an English speaker, so I was prepared for that.
空港からホテル、ホテルから空港、往復ともお世話になりました。
ドライバーさんが何かをしゃべりながら運転していましたが、残念ながら私の英語力では全く理解できず、悔しい思いをしました。
もちろん英語スピーカーのドライバーさんだということは承知の上なので、覚悟はしていましたが。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2023/05/25 |
| Activity Date: | 2023/05/21 |
Reviewed by: LJT
We chose this luau because of the beautiful setting in the Waimea Valley. Would recommend getting to the North Shore early in the day, spend some time at Waimea Bay then tour the Park and Falls before the luau. Much better to experience this cultural experience in such a stunning, natural setting.We had our teenage son and daugher with us and our mother and everyone had a great time. The family and staff work hard, wearing a variety of hats throughout the evening-serving dinner, running the lawn activities, and of course performing a large variety of authentic dances and music. The host is genuine and the food was very good. Everything tastes authentic and high quality. The whole operation was enjoyable, I even enjoyed the lawn activities more than I expected. We reviewed many luaus on Oahu and are very glad we chose this one.
| Rating: | |
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| Packages: | [5:00 PM Show] Silver Package: Standard Seating + One Drink |
| Attended as: | Families |
| Posted on: | 2023/05/19 |
| Activity Date: | 2023/05/18 |
Reviewed by: テンポイント
I used Mr. Roberts for the transfer to the hotel as usual. Since I've been using them for a long time, the arrangements were the same as always. They also handled my suitcase with care. It's not just for Japanese guests; there are also foreign passengers. The reason for my choice is the reassurance and consistency.
ホテルまでの送迎は、今まで通りロバーツさんを利用しました。ずっと使っているので、今まで通りの手配でした。スーツケースも丁寧に運んで頂きました。日本人客だけの送迎ではなく外国の方も混乗です。安心でいつもの通りと言うのが選択の理由です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2023/05/18 |
| Activity Date: | 2023/05/07 |
Reviewed by: あきえり
On the day of my return, I used a charter service from the hotel to the airport to reduce the burden on my elderly companion. After providing the flight number and time, I was informed to gather at the hotel bus depot 3 hours and 10 minutes prior to departure, and to call if the bus did not arrive after 5 minutes.
I waited from 10 minutes before the designated time, but the charter vehicle did not arrive. When a shuttle bus from the same company came, I confirmed my reservation and was told to wait a little longer. After 10 minutes, I became quite worried, and the hotel made two calls on my behalf. Finally, after 45 minutes, the shuttle bus arrived. I boarded it and left the bus depot, then switched to the charter vehicle at a different location within the hotel grounds to head to the airport. It seemed the charter driver did not understand the meeting point.
I never want to use this service again.
帰国日、ホテルから空港への利用です。高齢の同行者の負担を減らそうと、貸切りチャーターにしました。
便名、時間を伝えると、その3時間10分前にホテルのバスデポ集合となり、5分経過しても来ない場合は電話するようにとの案内です。
指定時刻10分前から待っていましたがチャーター車は来ず、途中、同社シャトルバスが来た際に確認すると、予約は入っているのでもう少し待つよう言われました。10分経過してさすがに心配になり、ホテルから2回電話していただき、45分経過後にようやく到着したのはシャトルバス車両。いったんそれに乗ってバスデポを出て、ホテル敷地内の別の場所でチャーター車に乗り換え、空港に向かいました。チャーター車の運転手が、集合場所を理解していなかったのでしょうか。
二度と利用したくありません。
| Rating: | |
|---|---|
| Packages: | 【貸切】ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2023/05/17 |
| Activity Date: | 2023/05/15 |
Reviewed by: ヒロシ
They were very helpful as they were punctual and offered affordable rates. I used their services for a round trip and have no complaints. I definitely want to use them again next time.
時間にも正確で格安で送ってくれるので、非常に助かりました。往復で利用しましたが、文句無しです。次回も是非とも利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2023/05/12 |
| Activity Date: | 2023/05/07 |
Reviewed by: RYO
They didn't arrive even after the scheduled pickup time, and after 15 minutes, I was still waiting. They showed up while I was on the phone trying to confirm. It might be understandable due to the shared ride, but I had a bitter experience when my name wasn't on the reservation list during the outbound transfer, so I was really worried about whether they would actually come. The driver was a cheerful and nice person.
お迎え時間になってもなかなか来ず、15分たっても来ず、確認の電話をしているときに来た。混載のため仕方ないのかもしれないが、行きの送迎の時に予約リストに名前が無く苦い思いをいていたので本当に来てくれるか心配だった。
運転手さんは陽気ないい人でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2023/05/09 |
| Activity Date: | 2023/05/03 |
Reviewed by: RYO
My name was not on the Roberts Hawaii reservation list, and although I was told it was fine because I had a voucher issued by Veltra, it took a considerable amount of time to board.
ロバーツハワイの予約リストに名前が無く、ベルトラ発行のバウチャーがあったため、問題ないと言われたが乗車にかなりの時間がかかった。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2023/05/09 |
| Activity Date: | 2023/04/29 |
Reviewed by: rrrさん
This was my first time using the service, and due to my own mistake, I missed my flight that day and had to take the next day's flight. However, they kindly accepted the change. When I arrived at the airport, they immediately asked for my name and said, "I was waiting for you yesterday! I'm glad you made it today!" They treated me with such kindness. I am truly grateful. I will definitely use this service again when I go to Hawaii.
今回初めて使わせていただいたのですがこちらの不備でその日の便に乗れず翌日の便になってしまったのですが変更を快く受け入れてくださいました。また空港に着いてすぐ名前を聞かれ「昨日待ってたよ〜今日は無事来れてよかったね〜」と優しく接してくださいました。本当に感謝です。またハワイに行く時は必ず使います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2023/05/08 |
| Activity Date: | 2023/05/05 |
Reviewed by: 匿名希望
There were restrictions on Kalakaua Avenue and other roads due to the event from the morning, but the pickup was on time. Since it was a large bus, I imagine it was challenging to park amidst the restrictions. Fortunately, I received a notification in the morning that my flight was delayed, so I was able to use the service without rushing.
カラカウア通りや他の道もイベントで朝から規制がありましたが、時間通りのお迎えでした。この時は大型のバスでしたので、規制の中駐車したり大変だったかとおもいます。
幸い、乗る飛行機もディレイの連絡が朝来てましたので、慌てることなく利用させていただきました
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2023/05/08 |
| Activity Date: | 2023/05/06 |
Reviewed by: まつもと
Arriving at the meeting place 10 minutes before the scheduled time, the bus was already there waiting for us. Terminal 2 is the same terminal for JAL and ANA, but they took us properly to the location of the airline we were using.
集合時間の10分前に集合場所に行くと、すでにバスは到着して待っていてくれました。ターミナル2は、JAL➡️ANAの順で同じターミナルですが、利用航空会社の場所まできちんと連れて行ってくれました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2023/05/06 |
| Activity Date: | 2023/05/05 |
Reviewed by: まつもと
After passing through customs inspection and exiting through the left corridor, I found a staff member waiting with a sign bearing my name. As we walked together to the bus stop, there were a few other groups waiting as well. We waited together for about 15 minutes until both reserved and walk-in guests gathered, and then we boarded the bus. The driver was helpful in sorting and loading the luggage according to the destinations.
税関検査を出で左の通路から外に出ると、スタッフの方が名前のプラカードを持って待っていました。
一緒に歩いてバスの乗り場へ行くと、他に何組かのグループが待機していて、そこで15分くらい一緒に待機、予約と飛び入りの方が集まったところでバスに乗り込みましたが、ドライバーさんが荷物を行き先に分けて積み込んでくれたので助かりました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2023/05/06 |
| Activity Date: | 2023/05/01 |
Reviewed by: MarNi06
The Bishop Museum was at the top of our list when it came to museums to visit. With an expansive exhibit in the Hawaiian Hall main building, they have everything from artifacts from the Hawaiian Royal Family to traditional medicine and religion. Do not miss this part of the museum - it's too important to miss!
There was also a kid-friendly Backyard Adventures Exhibit in the Castle Memorial Building, which my young son absolutely enjoyed. Each part of this exhibit is interactive and teaches kids about the seasons and bugs too!
The Richard T. Mamiya Science Adventure Center is an amazing exhibit which houses their volcano exhibit and native flora and fauna. There is an amazing walk through of a dark maze backlit with colorful birds and plants. Don't miss this one either!
The Bishop Museum is a wonderful resource and cultural center for both locals and visitors. I highly recommend it and consider it to be among the most comprehensive publically available experiences on Hawaiian & Pacific culture. Don't miss the chance to visit!
Thank you very much for visiting our museum! I'm glad that you enjoyed the exhibits! Please come again! Thank you!
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2023/05/04 |
Reviewed by: HONU
Look for the yellow aloha shirt as a marker. I wasn't sure where the designated kiosk was, so I asked someone from another tour company and found out.
黄色のアロハシャツが目印です。kioskという指定場所がよくわからなかったので、他のツアー会社の人に尋ねてわかりました。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2023/04/20 |
| Activity Date: | 2023/04/18 |
Reviewed by: Kara
Really loved this tour as you get to see Arizona and a bit of extra time to explore the park, not tooshort or long just perfect day!
| Rating: | |
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| Packages: | 8:00 AM Standard Tour |
| Attended as: | Couples |
| Posted on: | 2023/04/17 |
| Activity Date: | 2023/04/05 |
Reviewed by: Jose
Cousin Lisa is very knowledgeable and very friendly
She is a skillful driver
| Rating: | |
|---|---|
| Packages: | [7:45 AM] Standard Tour |
| Attended as: | Couples |
| Posted on: | 2023/04/17 |
| Activity Date: | 2023/04/15 |
Reviewed by: Mary Kraft
This is a tour I will remember for the rest of my life. I have never been touched by an experience like visiting the Arizona Memorial!! It left me in awe. I also enjoyed the USS Missouri - tour guides were very knowledgeable and made the signing for the end of the war with Japan come to life. My husband is former Navy and it made the tour even more enjoyable. Loved the Bowfin Submarine and Aviation Museum also.
And our Tour Driver Lehue was OUTSTANDING!
| Rating: | |
|---|---|
| Packages: | Premium Tour: Arizona Memorial, USS Missouri, Bowfin Submarine & Aviation Museum |
| Attended as: | Couples |
| Posted on: | 2023/04/16 |
| Activity Date: | 2023/03/22 |
Reviewed by: ハッタン
As soon as I exited the international terminal, I was able to contact a representative holding a sign. After that, they guided me to the pickup location, and it was comfortable.
国際線出口をでたらすぐに看板を掲示している担当者にコンタクトできました。その後、ピックアップされる場所まで誘導していただき、快適でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2023/04/16 |
| Activity Date: | 2023/04/05 |
Reviewed by: ハッタン
I arrived at the pickup location almost on time and reached the roadside near the airline's check-in counter with safe driving. I appreciated the careful loading and unloading of my luggage. Additionally, the unfamiliar tip was included in the fare, which made for a comfortable experience. Thank you very much.
ピックアップ場所に、ほぼ定刻で到着し、安全運転で利用する航空会社の受付カンター近くの路側に到着しました。
トランクの積み、下ろしも丁寧で感謝です。
また、不慣れなチップも料金に含まれているので快適に利用できました。
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2023/04/16 |
| Activity Date: | 2023/04/12 |
Reviewed by: マサイトウ
The welcome was absolutely no problem. Since I was traveling with a lot of luggage, a typical transfer would usually cost around $60 including tips. Considering that, it was reasonable, and I was able to move to the hotel with peace of mind. I recommend it.
出迎えも全く問題ありませんでした。
大荷物を携えての移動なので、通常の移動であればチップ込みで60ドル位掛かります。それを考えればリーズナブルでホテルまで安心して移動出来ました。オススメです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2023/04/08 |
| Activity Date: | 2023/03/18 |
Reviewed by: akt
I was wearing a mask, but no one else was. The mask-wearing rate in Hawaii is about 1%. They departed quickly without much waiting.
自分はマスクをしていましたが、どなたもされてません。 ハワイでもマスク着用率は、1%くらいですね。
あまり待つことなく、すぐに出発してくれました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2023/04/08 |
| Activity Date: | 2023/04/06 |
Reviewed by: Julie Naasko
Wonderful trip with lots of information shared with our group. Very comfortable on the bus. She did a great job!
| Rating: | |
|---|---|
| Packages: | [7:45 AM] Standard Tour |
| Attended as: | Couples |
| Posted on: | 2023/04/03 |
| Activity Date: | 2023/03/14 |
Reviewed by: Nockolds
Great Service.....turned up on time when booked. Bus was clean.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Families |
| Posted on: | 2023/04/02 |
| Activity Date: | 2023/03/31 |
Reviewed by: ちゅら
Despite having made a reservation, there was a lack of proper understanding, which caused delays in boarding the shuttle. Being in an unfamiliar country already made me anxious, so this added to my worries.
予約していたにもかかわらず、きちんと把握されていなくてシャトルに乗るのに手間取りました。慣れない海外で不安なことも多かったので、余計に不安になりました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2023/04/02 |
| Activity Date: | 2023/03/29 |
Reviewed by: ゆーちゃん
When traveling with my family, we usually move between the hotel and the airport by rental car, but this time I used the shuttle for the first time for both trips since I was alone. It's reassuring that they will take you right in front of the hotel, even if you only speak Japanese. The interior and seats are spacious compared to a bus, making for a smooth and comfortable ride. I think it's more affordable and convenient than taking a taxi. It's very handy and cost-effective when there are fewer people, and I recommend it for those traveling to Hawaii for the first time.
家族で行く時は、レンタカーでホテル空港間は移動するのですが、今回は1人だったので初めて往復ともに使いました。
日本語しかわからなくても、ホテル目の前まで送迎してくれるので安心です。
車内も席もバスと違い広々していて、スムーズな移動で快適でした。
お値段もタクシーを使うよりお安くて便利だと思います。
人数が少ない時には大変便利でお得だし、初めてのハワイ旅行の方にもオススメです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2023/04/01 |
| Activity Date: | 2023/03/11 |
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Reply from activity provider
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Aloha LJT and mahalo for taking the time to write us this review and for sharing your experience at the luau. Mahalo for the recommendation, we appreciate it! We're glad that you enjoyed your time at the luau and had fun exploring the gardens and the waterfall. Hope we'd see you again the next time you're on the island! Mahalo nui loa!