【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's convenient. 便利です

Reviewed by: まあちゃん

This was my first time using the service. A staff member in a yellow uniform welcomed us, and there were several of them along the way to the bus stop, making it easy to find. Depending on traffic conditions, it took about 40 minutes to stop at 3 to 4 hotels before reaching our hotel in Waikiki.

今回初めて利用しました。黄色い服を着た係員さんが迎えてくれ、バスの乗り場までにもところどころにいるので、わかりやすいと思います。交通事情にもよりますがホテルを３～4件寄ってワイキキの自分たちのホテルまで40分くらいでした。

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Waimea Valley Toa Luau & Free Admission Entry Ticket to Waimea Falls [5:00 PM]

Amazing

Reviewed by: Courtney

Hands down would do again! The luau was amazing, and everyone was so kind and worked so hard to put on an amazing show. We also got to swim in the falls which was amazing. Definitely recommend! If you're reading this, just book it. You won't regret it. It was also kid friendly. I took my 1 year old and everyone loved
him and took extra effort to involve him in the cultural activities.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

They took me all the way to the airport. しっかりと空港まで送ってくれた

Reviewed by: konimahi

The driver didn't seem to speak Japanese, but they provided clear terminal guidance, so I had no trouble at all. They also took the initiative to help with loading and unloading luggage. However, the ride comfort was a bit lacking, but it was a unique vehicle typical of overseas, so it wasn't a problem at all. I would like to use this service again.

ドライバーは日本語はできないみたいだが、ターミナル案内はしっかりやってくれて全然困らない。荷物の積み降ろしも率先してやってくれた。ただ、乗り心地はいまひとつかな、でも、海外ならではの車で、全然問題ありませんでした。次も利用したい。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

From the airport to the hotel. 空港からホテルまで

Reviewed by: Magi

It took some time to pick up the suitcase, but the person who greeted us followed up perfectly. The response was very smooth.

スーツケースの引き取りで時間がかかりましたが、出迎えの方がキッチリとフォローしてくれました。とてもスムーズな対応でした。

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Waimea Valley Toa Luau & Free Admission Entry Ticket to Waimea Falls [5:00 PM]

Great show

Reviewed by: Noah

The show was super entertaining! 10/10.
The food was fantastic and they don’t let you go hungry :). 10/10
The bar drinks were disappointing. We each had 2 and none were drinkable. 1/10

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Premium Pearl Harbor Tour - USS Arizona, Battleship Missouri, Aviation Museum Control Tower & Lunch

Pear Harbor and city tour

Reviewed by: Jeffrey

Tour driver was knowledgeable and was funny too. She knew the History and insight on the area.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I was kept waiting. 待たされました

Reviewed by: こまたん

I was very anxious while waiting because they arrived 10 minutes past the scheduled time. Since it was a shared ride, I guess it can get delayed due to various stops. Thank you for safely taking me to the airport. I think it's a good deal since the tip is included in the fare.

予定時間の10分過ぎに来られたので、待ってる間不安でしかたなかったです。混載便なのでいろいろまわっていると遅れることもあるのでしょう。
無事空港まで送っていただきありがとうございました。チップも料金に含まれているのでお得だと思います。

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Complete Pearl Harbor Tour with Lunch - Visit Main Exhibits, Memorials & Museums

Historic Education

Reviewed by: Honesto Cala

As overseas visitors we were able to see and learned on what actually happened about the surprise attack on the Pearl Harbor naval facilities based on the videos presented and ships hit by the surprise attack. How the US navy base survived the attack. Our visit to the historical place was a big help on our history knowledge.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Airport transfer 空港の送迎

Reviewed by: YAYOI

The timing was precise, which was great. They efficiently organized the group and we were able to receive our luggage smoothly. I would like to use this service again. However, the waiting area at the airport was hard to find, so please make it clearer and more visually indicated.

時間もキッチリで良かったです。
テキパキとグループ分けしてスムーズに荷物も受け取れました。又利用したいです。ただ空港の待ち受け場所がわかりにくかったのでもっと分かりやすくバーチャルに示してください。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

From the airport to the hotel. 空港からホテルまでの

Reviewed by: まこと

I was worried about the pickup location at the airport, but I quickly recognized it by the yellow shirt, which was a relief. The bus takes you right in front of the hotel, so it was very reassuring. I plan to use this service again next time.

空港についてからピックアップの場所が不安でしたが
目印の黄色いシャツですぐにわかり　ホッとしました
バスは、ホテル前まで行ってくれるので、とっても安心
次回も利用しようと思います

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's convenient! 便利です！

Reviewed by: まるこ

They arrived to pick me up right on time, allowing me to go to the airport with peace of mind. The driver was also kind and helped with loading and unloading my luggage.

予定時刻に遅れることなく迎えに来て下さり、安心して空港に行くことが出来ました。運転手の方も優しく、荷物の出し入れもしてくださいました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

They were very kind. とても親切でした。

Reviewed by: まるこ

Despite the arrival being significantly delayed, they responded immediately on the spot. I was also very grateful that they changed the drop-off location to my preferred spot right there.

到着がかなり遅れたにも関わらず、その場ですぐに対応してくださいました。また、下ろしてもらう場所もその場で希望の場所に変更して下さりとてもありがたかったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

When I arrived at Honolulu Airport, I was happy because all the staff were kind. ホノルル空港に着いた時、スタッフ皆さん優しくて 嬉しかったです。

Reviewed by: わっきー

I was relieved to be greeted with a smile. In an unfamiliar place, I managed to have a good time despite my limited English. Thank you very much.

笑顔で対応され安堵しました。
知らない土地で、トボトボ英語だけど楽しくすごせました。
ありがとうございました。

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Complete Pearl Harbor Tour with Lunch - Visit Main Exhibits, Memorials & Museums

Pearl Harbour

Reviewed by: Vacation with hubby

Transpo- very good
Overall tour is very informative and enjoyable. Tour guides are great. Able to see uss misouri,uss bowfin and uss arizona memorial. The museum is great! I was talking to one of the personnel and he even gave me story about pearl harbour. Food serve is delicious. Able to meet my kababayan from Philippines. Thank you

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Pearl Harbor Visitor Center, Arizona Memorial, Punchbowl & Honolulu City Tour

Great time.

Reviewed by: Hawaiian 1st timer

Aloha! We had a great time on the tour. Cousin Kimo was very knowledgeable and made the information on the tour interesting. It is the perfect length to get a sneak peak of Pearl Harbor and visit the Arizona memorial with a 3 year old in tow. So glad we did it. It is also a nice way to see a few of the hot spots downtown. Thank you cousin Kimo for all the information and the jokes that made it fun.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

If you're moving from another island, Mr. Roberts is the best choice. 他の島からの移動ならロバーツさん一択

Reviewed by: まさきち

This time, I was able to book a cheap flight, so my travel route was a bit unconventional: Narita → Kona → Honolulu. If you arrive in Honolulu in the afternoon, only Roberts Hawaii can assist you. When I landed at the domestic terminal in Honolulu, I quickly found the large Roberts Hawaii counter right in front of baggage claim 11. After informing them of my flight, I took a bus to the international terminal. There, I met up with the group arriving in Honolulu, switched buses, and headed directly to the hotel. I believe Roberts Hawaii is safe since they operate their own buses with their own employees.

今回、飛行機の予約が安かったので、
成田→コナ→ホノルル　という変則的な移動となりました。
ホノルルに午後着だとロバーツハワイさんしか対応してくれません。
ホノルルの国内線ターミナルに降り立つと、
バゲージクレーム11の前にデカデカとロバーツハワイさんのカウンターが
あるのですぐに見つかりました。
その後、どの便で来たか伝えて、
国際線ターミナルにバスで移動。そこでホノルル到着組と合流して
バスに乗り換えてホテルまで直接移動となりました。
ロバーツハワイさんは自社バスと自社従業員が運航しているので
安全だと思います。

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Premium Pearl Harbor Tour - USS Arizona, Battleship Missouri, Aviation Museum Control Tower & Lunch

Great day with lunch!

Reviewed by: Kara

The day goes by quick, so you may need a second day to explore, but the lunch add in was nice as it is hot durin the summer walking around grounds!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The check-in process is easy to understand. チェックインわかりやすい

Reviewed by: ななこ

As soon as I exited the airport, there was a staff member waiting, which made it easy to find. It took about 40 minutes to get to Waikiki. (It felt like it took a bit longer because we stopped at other people's hotels.)

空港の出口を出たらすぐに係員の人が待っていたのでわかりやすかったです。ワイキキまでは40分くらいでした。(他の方のホテルを回ったので少し時間がかかった印象)

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ビショップミュージアム　入場チケット事前予約　現代フラレッスン、レイ作り体験、ガーデンツアーなど体験プログラム付きプランあり

Deepen your understanding of Hawaiian and Polynesian culture! ハワイとポリネシア文化への理解を深める！

Reviewed by: ひまわりママ

I have traveled to Hawaii many times, but this was my first visit to this museum. The exhibits were more fulfilling than I expected, with many displays about the Hawaiian monarchy and photographs from that era, which were quite moving. You can deepen your knowledge about Polynesian culture as a whole. There are two guided sessions in Japanese at 10:30 and 11:30. We arrived at 10:45 without knowing this, but we negotiated and were allowed to join the 10:30 session (it might be a good idea to check in advance the days and times when the Japanese guide is available). In addition to the museum, there are facilities for children (playgrounds), a planetarium, and a science center, but these are not particularly impressive.

何度もハワイに旅行しましたが、こちらのミュージアムは初めて訪問しました。予想以上に充実した展示内容で、ハワイ王朝やその時代の写真展示も多く、感慨深かったです。ポリネシア文化全体についての知識を深めることができます。10:30～、11:30～の２回、日本人ガイドによる簡単な説明もあります。私たちは知らずに10:45に到着しましたが、交渉して10:30の回に入れていただきました（日本語ガイドの開催される曜日や時間は事前に確認した方がいいかもしれません）。ミュージアム以外にも、子供向けの学習施設（遊び場）、プラネタリム、科学センター等併設していますが、これらはさほどたいしたことはありません。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I'm a little worried if I arrive in the evening. 夕方到着の場合はちょっと心配

Reviewed by: りょう

I arrived in Honolulu from Kahului in the evening. There was no one at the meeting point specified in the email and voucher. I mustered the courage to call and inquire in English, and I was able to successfully meet the driver, who took me alone in a large shuttle bus to my hotel in Waikiki. Since most flights from Japan arrive in the morning, I thought it might be a bit confusing if you request a pickup at other times. The driver was very kind.

カフルイからホノルルに夕方到着。メールやバウチャーで指定されていた集合場所には誰もいませんでした。勇気を出して英語で電話で問い合わせた所、無事運転手さんと合流でき、大きなシャトルバスに私だけを乗せて、ワイキキ周辺のホテルまで送ってもらえました。日本からの到着便は朝が多いので、それ以外のタイミングで送迎をお願いする場合は、ちょっと戸惑うかも知れないなと思いました。運転手さんはとても親切でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was cheap and comfortable! 安くて快適でした！

Reviewed by: HIRYU

There are various options for airport transfers, but I chose to use the shuttle service because it was affordable. All communication was in English, and they were very kind and helpful without any issues. They also provided great support with handling my luggage, which made things easier. I would like to use this service again next time.

空港からの送迎は、色々ありますがシャトルで安価な設定であったため、利用しました。言葉はすべて英語の対応でしたが、何も問題なく親切に対応してくださいました。荷物の出し入れもしっかりサポートしてくれて楽でした。
次回も利用したいと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

A great journey begins. 良き旅の始まり

Reviewed by: ゆひり

I was able to start my trip comfortably! It was really great that they responded quickly and courteously after I arrived!

旅のスタートを心地よく始められました！着いてからも素早く丁寧に迅速に対応してくださって本当に良かったです！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

They arrived on time. 時間通りに来てくれました

Reviewed by: Kata

I used the transfer service to the airport. The waiting time at the airport when heading to the hotel was short, and the pickup from the hotel to the airport was on time, making it easy to plan my schedule for both the arrival and departure days. Since the reservation deadline is early, it might be better to book the transfer to the airport in advance. The driver was also kind, and some provided humorous commentary.

空港までの送迎に利用しました。
空港からホテルへ向かう際の空港での待ち時間は少なく、またホテルから空港へ向かう際も時間通りに迎えに来てくれたので到着日、出発日のスケジュールが立てやすかったです。
予約締め切りが早いので空港までの送迎は出発前に予約した方がいいかもしれません。
運転手さんの対応も親切で、人によってはユーモアのある案内をしていました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

待ちぼうけ translates to "waiting in vain" or "waiting for someone who doesn't come." 待ちぼうけ

Reviewed by: やまお

The pick-up time was supposed to be 09:50 instead of 09:05, and I ended up waiting for about 1 hour and 15 minutes due to the delay. The reservation confirmation email and the voucher all stated 09:05 consistently. Following the instructions on the voucher, I called after waiting for 10 minutes, which is when I found out about the mix-up. The bus that arrived at 09:50 had the driver call the office, and it turned out to be the wrong bus, so I had to wait again.

Since my friend from the area came to see me off, I was disappointed because if the information had been correct, we could have spent more time together having breakfast or shopping leisurely. I was very satisfied with the outbound trip, and the drivers were very pleasant, so I’m not angry, but since this is a point that is emphasized in bold, I recommend reviewing it promptly.

Pick-Up Time: 09:05 が正しくは 09:50だったのと、到着が遅れて1時間15分ほど待ちました。
予約確定と直前メール、バウチャーの記載が統一して9:05でした。
バウチャーの注意事項通り、10分待ってから電話して発覚。9:50に到着したバスは、ドライバーが事務所？のような所に電話して確認してくれたところ違うバスだということで、また待ちました。
現地の友達も見送りにきてくれていたので、記載が正しければ、朝ごはんや買い物をもっとゆっくり一緒に過ごせたのになと残念でした。
行きは大満足でしたし、ドライバーさん達も気持ちの良い対応だったので、怒りはないですが、太字でアナウンスしている箇所ですので早々に見直すことをおすすめします。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Smoother than I imagined. 想像以上にスムーズ

Reviewed by: やまお

At the airport exit, I was greeted in Japanese, which was a relief. I received verbal directions to the boarding area (just a right turn), and there was a yellow temporary counter and local staff in yellow uniforms, making it very easy to find. The driver was also friendly and welcoming, which felt great. The flight was fully booked, but since there were only two families going to two hotels, we arrived quickly.

空港出口でまず日本語で声をかけていただき、一安心。乗り場を口頭で案内いただき（一度右に曲がるだけ）、乗り場には黄色の簡易カウンターと黄色の服を着た現地係員の方がいて、とてもわかりやすかったです。
ドライバーさんもフレンドリーに迎えてくれて、気持ちがよかったです。
飛行機は満席でしたが、2家族2ホテルまわるのみでしたので、すぐに到着しました。

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Waimea Valley Toa Luau & Free Admission Entry Ticket to Waimea Falls [5:00 PM]

Great performance

Reviewed by: Yvonne

The Luau was good. The Kalua pork was amazing. The plating could have been better. The staff were very friendly and nice.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Please call and request the pickup again. 電話をかけて、再度ピックアップのお願い

Reviewed by: クワトロ

I was supposed to meet at the main entrance of the hotel at 1 PM local time, but it seems I was waiting at the back entrance, and without the hotel accommodation card, I couldn't enter or exit. It appears the driver skipped me, and since they didn't come for the pickup even after the meeting time had passed, I called the local company listed on the voucher and requested another pickup. In the end, they arranged for a different staff member and vehicle, and although we arrived at the airport about 30 minutes later than scheduled, I was able to board my reserved flight. Another Japanese airport transfer service had closed its reservations early, but I was able to book this one right up until just before my departure from Japan, which was a benefit. However, I think it would have been safer to go with a Japanese tour company.

現地時間の１３時にホテルのメイン出入口で待ち合わせと思っていたところ、裏口、ホテルの宿泊カードがないと出入りできない外で待ち合わせだったようで、運転手さんにスキップされてしまったようで、待ち合わせの時間を過ぎてもピックアップに来られないので、バウチャーに記載されている現地の会社に電話をかけて、再度ピックアップのお願いをしました。結果的に代わりのスタッフと車を用意してくれ、予定時刻より３０分ほど空港に到着が遅れましたが、予約していた飛行機には搭乗できました。もう１社別の日系の空港送迎は早めに予約を締め切られ、こちらは日本出発直前まで予約できたのが、メリットがありましたが、やはり、日系のツアー会社にしておいた方が無難だったように思います。

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Bishop Museum Tickets & Admission - Hawaii Museum of Natural & Cultural History

So informational and insightful!

Reviewed by: ChrisCV012

We learned so much about the history of Hawaii and the importance of restoring and maintaining its unique culture.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I arrived at the airport just in time. 空港に着くのギリギリでした。

Reviewed by: みいこ

I used the transfer service from the hotel to the airport. I cannot recommend it for those who want to travel with plenty of time. This was the first time I felt so anxious about a transfer. If you're okay with cutting it close and running at the airport, then it might work for you. However, since I prefer to travel with more time to spare, I plan to use services like Uber in the future instead of this kind of service. It was a learning experience.

ホテル→空港の送迎で利用させていただきました。時間に余裕を持って移動したい方にはおすすめできません。こんなに不安になる送迎は初めてでした。ギリギリでも間に合えばOK、空港で走ってもOKという方は利用しても大丈夫だと思います。私は余裕を持って移動したいので、今後このようなサービスは利用せずUber等の配車サービスを利用しようと思います。勉強になりました。

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Waimea Valley Toa Luau & Free Admission Entry Ticket to Waimea Falls [5:00 PM]

Cultural Experience

Reviewed by: K. C.

Great show, solid food, mixed drinks good, interactive displays fun. We got the gold package which was nice, but silver would have been almost as good. It's awesome that the botanical garden tickets were included with the show tickets. Get there early to get parking otherwise it fills up fast. The entertainers put in a lot of effort and they have some great skills.

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