Reviewed by: 悪魔くん
The final wrap-up was enjoyable, so I was very satisfied with the trip. While not being particular about time may be part of the local lifestyle, it made us a bit anxious, so it was great that they picked us up on time.
最後の締めくくりも、楽しくできたので、旅行は大満足でした。時間にこだわらないのも、現地の人たちの生活スタイルでしょうが、私たちにとっては、不安になりますので、時間通りに迎えに来てもらって良かったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/04/23 |
| Activity Date: | 2019/04/20 |
Reviewed by: Likolehua
I requested a ride to the airport for the island trip. The pickup was at 4:25 AM, but they arrived right away when I was waiting in front of the hotel 10 minutes early. I always feel安心して利用させていただいてます!
離島行きの空港までお願いしました。
朝4:25のピックアップでしたが、10分前に ホテル前でスタンバイしていたら すぐに来てくれました。いつも 安心して利用させていただいてます!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/23 |
| Activity Date: | 2019/04/15 |
Reviewed by: Likolehua
I always use this service. Since they often arrive before the scheduled pickup time, I make sure to go to the pickup location (in front of the hotel) with some extra time to spare.
いつも利用しています。
集合時間より前に 来てくれることが多いので、余裕をもって ピックアップ場所(ホテル前)に 行くようにしています。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/23 |
| Activity Date: | 2019/04/19 |
Reviewed by: Kaka
After arriving at the location, the bus meeting point was a bit difficult to find, but afterwards, the driver helped carry all the luggage to the hotel front. They were very kind.
現地到着後、バス待ち合わせ場所分かりにくいですが、その後ドライバーさんはお荷物の運びホテル前まですべて手伝ってもらいました。親切でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2019/04/23 |
| Activity Date: | 2019/04/20 |
Reviewed by: Cristy Brown
Our Volcano tour was great. John, our driver/guide was very knowledgeable of the area partly due to living in the area fir 20 plus years. We got to see 2 waterfalls, a little of Hilo, and a black beach! We would go it again.
| Rating: | |
|---|---|
| Packages: | Volcano Adventure |
| Attended as: | Couples |
| Posted on: | 2019/04/21 |
| Activity Date: | 2019/04/18 |
Reviewed by: まんぷく大王
I arrived at the shuttle meeting point about 10 minutes late, but everything else went smoothly. It's convenient that printing the voucher is not necessary.
シャトルの集合場所への到着が10分ほど遅れましたが、それ以外はスムーズに利用できました。バウチャー印刷不要なところが便利です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/04/20 |
| Activity Date: | 2019/04/16 |
Reviewed by: みーまん
The shuttle bus arrived almost at the scheduled time, although it was 2 to 3 minutes late. Since there are not many hotels near Roberts, it didn't take as long to get to the airport as I expected, and we arrived smoothly. I plan to use it again.
2、3分遅れたけど、ほぼ指定された時間にシャトルバスが来ました。ロバーツは寄るホテルも少ないので、空港までの時間も思ったほどかからず、スムースに着きました。また利用しようと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/04/18 |
| Activity Date: | 2019/04/15 |
Reviewed by: シヴァ
Basically, the goal was achieved. However, I was scheduled to be picked up at the hotel at 10:35. According to the rules, if I was 5 minutes late, I was to call the company, but I arrived more than 10 minutes late. This delay caused me some concern during the trip. Additionally, around 10:37, another car from the same company arrived. I thought it was my car and confirmed with the driver, but he insisted, "This car is not yours; please wait a little longer." Since this is a business catering to Japanese customers, I hope for some improvements.
基本的には目的は達成です。
ただ10:35分にホテルに迎え予定。5分遅れたら会社に電話下さいとの規約の中で10分以上遅れて到着。旅行の中でこの遅れは少し心配になります。また37分頃に同じ会社の別の車が到着。この車だと思いドライバーに確認するも「この車は違う、もう少し待ってくれの一点張り」。日本人相手の商売なのでもう少し改善して欲しいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2019/04/17 |
| Activity Date: | 2019/04/15 |
Reviewed by: maui1122ny
The place where we boarded was different, and the wait for other passengers was too long. The driver was chatting with other staff and we didn't depart for a while. They parked in a way that blocked the exit for other companies' cars and got scolded, which made me honestly feel anxious as an elderly woman.
我々が乗車した場所と異なる所で他の客待ちが長過ぎる またドライバーが他のスタッフとおしゃべりしててなかなか出発しないし他社の車の出口塞いで駐車して怒られるし高齢女性で正直不安だった
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/04/15 |
| Activity Date: | 2019/04/03 |
Reviewed by: Aki
The conversation was in English, but there were no particular issues. The pickup time seemed to be on Hawaiian time, so it wasn't as precise as in Japan.
会話は英語ですが、特に問題なかったです。
お迎えの時間はハワイ時間のようで日本のようにぴったりには来なかったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/04/15 |
| Activity Date: | 2019/04/12 |
Reviewed by: いちぞー
I used Roberts for the first time. There were mostly foreigners around, and only one Japanese person, but the driver was a Japanese person who could speak Japanese, so I felt completely at ease. The microbus was quite large, so the interior was spacious. I would like to use it again next time.
初めてロバーツさんを利用しました。
周りは外国人ばかりで日本人は一人でしたが、日本語も話せる日系人ドライバーでしたので全く不安なかったです。
大きめのマイクロバスでしたので車内もゆったりでした。
次回も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/15 |
| Activity Date: | 2019/04/11 |
Reviewed by: Karen
The pickup at the Honolulu airport was timely and professional. It was very easy to identify the Roberts employee and he was very courteous and personable. The transport vehicle was outstanding - very clean and extremely comfortable. I highly recommend this as the best way to get to your hotel from the airport at a reasonable rate.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Families |
| Posted on: | 2019/04/15 |
| Activity Date: | 2019/04/07 |
Reviewed by: Karen
I arranged this as a surprise for my 85 year old mother for her first trip to Hawaii. She was so thrilled and very impressed by the young lady (Briana) who met us with the lei and took pictures of us together. It was the perfect start to a beautiful and memorable vacation. My mom wore the lei for several days and couldn’t resist telling everybody about her experience
| Rating: | |
|---|---|
| Packages: | Classic Fragrant Tuberose & Orchid Lei |
| Attended as: | Families |
| Posted on: | 2019/04/15 |
| Activity Date: | 2019/04/07 |
Reviewed by: どんぶりくん
This time, we traveled to Hawaii with my wife's parents, our couple, and our 3-year-old son, making a total of five people! We used this service during our previous trip to Hawaii as well, and it was very reassuring. The price included tips, and even for someone like me who struggles with English, there were no issues at all. I highly recommend it!
今回は、妻の両親+私達夫婦+3歳(息子)の合計5人でのハワイ旅行でした!
前回のハワイ旅行時にも利用しましたが、とても安心できる内容でした。チップ込みの価格で英語が苦手な私でも全然問題ありませんでした。とってもおすすめです!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/04/14 |
| Activity Date: | 2019/04/07 |
Reviewed by: 女社長
They arrived about 10 minutes later than the scheduled time for the pickup. The car was reasonably spacious. There were a few foreign passengers (from the conversation, they seemed to be from the UK), but it was not noisy and was comfortable. It took quite a while to reach the airport, possibly because there were many pickup locations, but in the end, we leisurely toured the main areas of Honolulu, so I felt like I was able to say goodbye to Hawaii before returning home. ^ ^
予定時刻より10分ほど後にピックくアップ先に来てくれました。
車内は程よく広い。
外国の方(会話からイギリス)も数名いましたがうるさくもなく快適でした。
ピックアップ先が多かったのか空港につくまでかなりかかりましたが、最後にホノルルのメインをゆっくり回っていたので、帰国前にハワイにさよならできた気分です^ ^
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2019/04/13 |
| Activity Date: | 2019/04/10 |
Reviewed by: Ziad
The pilot flew the helicopter on top the volcano and turned around it. We were able to see deep inside it. Was a great experience!
Also saw a lot of hot gas from the volcanoes and walked on solidified lava. Great whole-day tour !
| Rating: | |
|---|---|
| Packages: | Helicopter & Volcanoes National Park |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/11 |
| Activity Date: | 2019/04/08 |
Reviewed by: ぷりん
Please arrive 2 to 3 minutes before the scheduled hotel pickup time, and they will come to call you in the lobby. At the airport, they drop you off in order at the closest entrance for each airline, but even after getting off at the wrong place twice, they kindly informed me that it was still not my turn for ANA. I would like to use this service again when I go to Hawaii.
ホテルピックアップ予定時間の2〜3分前に到着されて、ロビーまで呼びに来て下さいました。
空港ではそれぞれの航空会社に1番近い入口で順番におろしてくれるのですが、2回も間違えて降りたにも関わらずANAはまだだよとにこやかに教えてくれました。
またハワイに行く時は利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/10 |
| Activity Date: | 2019/04/07 |
Reviewed by: ジジババ60s
As expected, I had to wait. Thanks to that, I ended up smoking too much during the wait and got scolded badly by my wife. The car was also extremely crowded. Well, it might have been due to the timing and season...
やはり待ちました。おかげで待ち時間にたばこを吸いすぎてしまい、ひどく家内から怒られました。車内も大混雑でした。まあ時期と時間が悪かったのかもしれませんが・・・・。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/04/10 |
| Activity Date: | 2019/04/05 |
Reviewed by: Helen Griffiths
From start to finish the whole experience was phenomenal, prompt pick up from our hotel, safety briefing then off we went, the cab to the helicopter was nice and cool, be sure to wear dark clothing as recommended in the pre flight info, failure to do so will result in you being given a dark t shirt to put on over your clothing.
The music and commentary accompanying the flight really made it special. Our pilot ensured that there were plenty of photo opportunities and ensured everyone on board got a great view.
I would definitely recommend this trip, it was great seeing Oahu from the sky and would do it all over again if I could! Thank you Blue Hawaii Helicopters for an unforgettable experience! Mahalo
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2019/04/07 |
| Activity Date: | 2019/04/04 |
Reviewed by: MOTSU
I used it for the first time, and the shuttle arrived almost at the same time as my reservation. I thought I would use it again next time! Since I had a lot of luggage, it was definitely easier than carrying it myself!
初めて利用しましたが、送迎も予約の時間のほぼ同時間に来てくれました。次に行く際にも利用しようと思いました!荷物が多かったので自分で荷物を持って移動するより断然ラクでした!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/04/07 |
| Activity Date: | 2019/04/02 |
Reviewed by: てらさん
Other companies have meeting points at the entrance of nearby representative hotels, while Roberts has its meeting point at the entrance of the hotel where I stayed. Having some flexibility with the hotel checkout time eased the rush when returning home. I definitely want to use this service again next time.
他社は、集合場所が近隣代表ホテルの玄関口にて、ロバーツは、宿泊先ホテルの玄関口。ホテルのチェックアウト時刻等に余裕が出来て、帰国時の気ぜわしさが軽減した。次回も是非利用したい。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/04/06 |
| Activity Date: | 2019/03/22 |
Reviewed by: てらさん
At the Hawaiian Airlines domestic baggage claim, there is a dedicated counter for Roberts, making it easy to find your shuttle service and head straight to Waikiki. Other companies drop you off at the Royal Hawaiian Center, and you have to make your own way to the hotel. Roberts provides transportation right to the entrance of your hotel. I will definitely choose Roberts again next time.
ハワイアン航空国内線のバッゲージクレーム(スーツケース受取場所)にロバーツの専用カウンターがあり、送迎担当を探す手間も無く、すんなりワイキキに、他社は、ロイヤルハワイアンセンターへ送迎され、ホテルまで自力で移動。ロバーツは、宿泊先ホテルの玄関口まで送迎。次回もロバーツ確約。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/04/06 |
| Activity Date: | 2019/03/14 |
Reviewed by: とくめい
Both the driver and the other staff were very kind. I would like to use their services again next time.
ドライバーの方もほかのスタッフの方も、とても親切にしていただきました。
また次回も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/04/04 |
| Activity Date: | 2019/04/01 |
Reviewed by: ぶーにゃん
It was English-only, but the driver was bright and cheerful, making the journey enjoyable until the end. When we boarded the bus, they also confirmed the airline, which made me feel at ease.
英語オンリーでしたが、明るく陽気なドライバーさんで旅の最後まで楽しめました。バスに乗り込むときも、航空会社も確認してくれて、安心しました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/04 |
| Activity Date: | 2019/04/01 |
Reviewed by: まあちゃん
It's an average shuttle service, neither good nor bad. There's a counter very close to the group exit, so it's easy to find.
可もなく不可もなく普通の送迎です。
団体出口のすぐ近くにカウンターが有るので、探すのは楽です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/04/02 |
| Activity Date: | 2019/03/21 |
Reviewed by: 埼玉在住者
Oahu's taxi fares can be high, especially with tips included, so I was very grateful to be able to use this service. Thank you!
オアフはタクシーですとチップもいれると料金が高いので、こちらを利用できて大変助かりました。ありがとうございました!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/03/31 |
| Activity Date: | 2017/10/21 |
Reviewed by: カツミ
After arriving at the airport and collecting my luggage, I found a counter in front of the exit. When I provided my name, I was told to wait for a moment in a chair, but I was soon guided to the car. Since we stopped by other hotels, it took a bit longer compared to a taxi, but it was much cheaper, so I recommend it if you're not in a hurry.
空港到着後、手荷物を受けとったら出口前にカウンターがあったので名前を伝えたら少し椅子で待っててと伝えられましたが程なく車へ案内されました。他のホテルを経由するのでタクシーに比べると少し時間はかかりましたが、その分格安なので急ぎでない場合はおすすめです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/03/30 |
| Activity Date: | 2019/03/27 |
Reviewed by: Melissa
Amazing! We were greeted by the most friendly lady, she had a big smile and was very sweet, she showed us to the baggage claim. I highly recommend this company. The lei we received was stunning!
Aloha Melissa!
Thank you for taking the time to review your lei greeting! We are so ecstatic to have learned that you had enjoyed Briana's company! She is truly a happy person—one to hug all the time. It looks like Kayla had a great time too~ We hope you are all enjoying your time here on the island, and we truly hope to serve you again in the future!
Mahalo Nui!
-- Jesse I.
| Rating: | |
|---|---|
| Packages: | Classic Fragrant Tuberose & Orchid Lei |
| Attended as: | Families |
| Posted on: | 2019/03/27 |
| Activity Date: | 2019/03/24 |
Reviewed by: *Leo*
They picked me up almost at the scheduled time. It was very helpful that they easily carried my heavy luggage. The staff was also very friendly and even made a few jokes.
ほぼ予定通りのピックアップ時間にお迎えにきてくれました。重くなってしまった荷物も軽々と運んでもらえるのがとても助かります。ちょっとしたジョークなども言ったりしてスタッフの方もとても気さくです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/03/25 |
| Activity Date: | 2019/03/23 |
Reviewed by: *Leo*
I was a little lost trying to find the group exit at the airport, but after that, I arrived at the hotel in no time without any issues! Since we took a route that didn't use the highway, I was able to enjoy a bit of sightseeing. This was my first time using it, and it was really convenient. I highly recommend it for individual travelers. I think it's reassuring that the staff can speak Japanese.
空港の団体出口がわからずちょっとだけ迷いましたが、その後は全く問題なくホテルまであっという間に着きました!高速を使わないルートだったのでちょっとだけ観光気分も味わえました。初めて利用したのですが本当に便利です。個人旅行にはおすすめです。受付の方は日本語ができるので安心だと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/03/25 |
| Activity Date: | 2019/03/16 |
Tips and suggestions
Reply from activity provider
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Aloha Karen!
A big Mahalo to you both! Briana was ecstatic to inform us of your lei greeting, and she had a wonderful time assisting you! It must have been a great kick-start to your vacation after that flight delay, but I hope you both had a wonderful vacation nonetheless.
Mahalo Nui!
-- Jesse I.