【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I thought it would be great if the operation status could be checked online. webで運行状況が確認できるといいと思いました。

Reviewed by: yt-hawaii

The timely transfer from the airport to the hotel in Waikiki was very good. However, the pickup time for the transfer from the hotel to the airport was more than 10 minutes late, which made me anxious. I thought it would be nice to be able to check the operation status online. The transfer itself was comfortable.

空港からワイキキのホテルまではタイムリーに送迎してもらえて、とても良かったです。
ホテルから空港までの送迎はピックアップ時間が10分以上遅れたので、不安になりました。
webで運行状況を確認できるといいと思いました。
送迎自体は快適でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The pickup location was different. ピックアップ場所が違った

Reviewed by: 初めてのハワイ旅行の爺様

In the final email of the guidance, it mentioned that the current situation at Daniel K. Inouye International Airport is that only the group exit is in use, while the individual traveler exit is closed.

Since it was my first trip, it started with Juan in Hawaii.

The Roberts Hawaii reception kiosk was located in a prominent spot, so I was picked up without any issues.

案内の最終メールでは公人旅行者の出口・・・・
ダニエルKイノウエ空港の現状は団体出口のみの利用
個人旅行者出口は閉鎖されてます。？？？？？
初めての旅行なのに、フアンから始まったHAWAII

ロバーツハワイの受付キオスクが目立つ所にあったから
問題なくピックアップされました。

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Fly Shuttle Airport Transportation To and From Waikiki Hotels & Resorts

Never again

Reviewed by: Disappointed

You get what you pay for, I guess. I waited for an hour+ for the shuttle to arrive. I called to see what was going on 3-4 times and was told they were doing other pick ups and "were on the way. Six minutes . . ." When the shuttle arrived, it was empty. At least the driver was nice.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's reassuring. 安心です

Reviewed by: mmm

Since I was traveling alone, I decided to take the Roberts Hawaii shuttle bus instead of a taxi. The staff were friendly, and the driver was cheerful, making the experience enjoyable and reassuring.

ひとり旅だったため、タクシーをやめてロバーツハワイのシャトルバスに。スタッフの方は親切ですし、ドライバーさんも陽気で楽しく安心です。

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Fly Shuttle Airport Transportation To and From Waikiki Hotels & Resorts

A few bumps

Reviewed by: R. J. Ferguson

Other then having a few bumps getting the transportation at the airport the over all transportation was good. The pick up at the hotel went smooth. Had smooth trip an drop off went well.

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

Pleasant experience

Reviewed by: KimberlyQQ

The shuttle took us to and from the airport. It was on time as scheduled, the service was good. The driver was a good driver on the roads. No complaints.

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Fly Shuttle Airport Transportation To and From Waikiki Hotels & Resorts

Good service, confusing pick up location

Reviewed by: KimberlyQQ

The shuttle was easy to book, the pickup location at the airport was confusing and hard to find. The communication was not very good, however the service when we finally got on the shuttle was very good. The way back to the airport after our stay was good as well. The driver helped us with our luggage on and off the shuttles, the driver was a good driver on the road as well.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The operation was smooth and on time. 時間通りでスムーズな運行でした

Reviewed by: KANA

They arrived early, rather than on time, and the operation was smooth afterward. I was relieved not to be anxious since I wasn't sure what the airport would be like during the COVID-19 pandemic. There was a line outside the building for Hawaiian Airlines.

時間通りというか時間より早めにお迎えに来てくれ、その後もスムーズな運行でした。
コロナ禍で空港の様子が分からなかったので、ヒヤヒヤせずに済みました。
ハワイアン航空では建物外まで行列でした。

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セスナ（小型飛行機）体験操縦　1名～参加OK！ハワイで気軽にフライトレッスンを体験　by LANI LEA SKY TOURS & Flight School

Everything was excellent! 全てにおいて最高でした！

Reviewed by: たなな

The weather was bad, and we didn't know what would happen until the last minute, but we didn't give up and checked the weather, and we were able to fly safely! The staff were very friendly and had great camaraderie, making the waiting time before the flight enjoyable. During the flight, we were treated to breathtaking views, and we were lucky enough to see a rainbow. For those who are prone to motion sickness, it might be a bit tough, but the pilot checked on our condition several times, which was very reassuring. Upon returning, we were warmly welcomed with juice and snacks, and when I mentioned I hadn't bought any souvenirs, they kindly took me to Ala Moana Shopping Center. It became the best memory from start to finish! Thank you so much.

天候が悪く、直前までどうなるかわからない状況でしたが、諦めず天候の確認をしていただき、無事飛ぶことができました！
従業員の皆さんもとても仲が良くフレンドリーで、フライトまでの待ち時間も楽しく過ごすことができました。
フライト中は絶景が広がっており、運良く虹も見れました
乗り物酔いをしやすい方はしんどいかもしれませんが、パイロットの方も何度も体調を聞いてくださって、とても安心できました。
帰って来てもジュースやお菓子で手厚いおもてなしをして頂き、帰りは、お土産を買ってない話をするとアラモアナショッピングセンターまで送っていただきました。
何から何まで最高の思い出になりました！
本当にありがとうございました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Did not arrive as scheduled. 予定通りに来なかった

Reviewed by: 利用者

I used the shuttle service from Waikiki to the airport. There was no pickup at the scheduled time, and I couldn't reach the contact number, which made me anxious. In the end, the hotel front desk helped me call another contact, and the pickup was delayed. I thought it might be due to other customers being late, but there was no one else there; I was alone. I'm not sure if it was a mistake on the part of Veltra or the operating company, but it seemed like a communication error. If you have a set schedule, I wouldn't recommend this service, but if necessary, you could always take a taxi.

ワイキキから空港までの送迎に利用しました、
ピックアップの時間に迎えが無く、連絡先は出ず、ハラハラしました。
最終的にはホテルフロントにて他の連絡先に電話をして頂き、遅れてのピックアップになりました。
他のお客様の遅れかと思いましたが先客は誰も居なくひとりでした。
ベルトラさん側か催行会社か分かりませんが連絡ミスの様でした。
最悪タクシーで移動すれば良いと思いますが、予定の時間がある場合はあまりお勧めしません。

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セスナ（小型飛行機）体験操縦　1名～参加OK！ハワイで気軽にフライトレッスンを体験　by LANI LEA SKY TOURS & Flight School

It's absolutely amazing! If you don't experience it, you're missing out on life! 最高過ぎる!経験をしないと人生の損!

Reviewed by: えり寿司

It’s about a 5-minute taxi ride from Honolulu Airport, so I was able to participate right after arriving in Hawaii.

All the staff members, except for the pilot, were Japanese and were very kind and friendly. They taught me a lot about Hawaii while offering drinks and snacks.

The facility was a beautiful space, like a lounge in a luxury hotel, and I was able to relax comfortably.

The pilot was very handsome and kind. He explained the flight route and weather conditions for the day, took photos with me, and then we were off! His gentle English was easy to understand, even for someone like me who is not very proficient. The breathtaking views of Hawaii from above, especially the beaches and Diamond Head, were beyond words. I took lots of photos and videos.

It was my first experience piloting a plane, and I was both nervous and excited; it was incredibly fun and the best experience ever.

The time flew by because it was so wonderful, and after a little tea, they kindly took me back to my hotel.

During the ride, they shared many recommendations for restaurants and tourist spots, which I was very happy about.

I plan to come back to Hawaii again, and I will definitely use this service next time. Thanks to this amazing experience and the wonderful staff, I created the best memory of my trip to Hawaii. I highly recommend it, so please give it a try!

ホノルル空港からタクシーで約5分のところにあるので、ハワイに着いた当日そのまま参加させて頂きました。
パイロット以外のスタッフさんが全員日本人の方で、とても親切に優しくして下さり、飲み物やお菓子を頂きながらハワイについて色々と教えて頂きました。

施設は高級ホテルのラウンジのような空間でとても綺麗でリラックス出来ました。

パイロットの方は、とてもイケメンで優しいです。
当日の飛行ルートや天候具合を教えてもらい、一緒に写真を撮って頂き、いざスタート!
英語が未熟な私でも理解できる優しい英語で、非常に助かりました。
上から見る、ハワイの絶景、特にビーチやダイヤモンドヘッドは、最高以外の言葉がありません。
写真や動画をたくさん撮りました。

自分で操縦する経験はもちろん初めてでしたがとてもドキドキわくわくで、非常に楽しく、最高の経験でした。

素晴らし過ぎて時間があっという間に過ぎてしまい、少しお茶を飲んでからホテルに送って頂きました。

送迎中、おすすめのレストランや観光地をたくさん教えて頂き非常に嬉しかったです。


またハワイに来る予定があるのでその時は必ず利用させてもらいます。最高過ぎる経験と、素敵過ぎるスタッフさんのおかげで、ハワイに来て一番の思い出が出来ました。とてもとてもおすすめなので是非経験してみて下さい。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I feel relieved. 安心しました

Reviewed by: papa

I was very anxious about my first trip abroad, but when I arrived at the airport, I felt relieved because they called my name in a place that was easy to find. When I got to the hotel where I was staying, it was great that they pointed to the location since I couldn't communicate.

初めての海外でとても不安でしたが、空港に着いたらすぐにわかる場所で名前を呼んでくれたので安心しました。泊まるホテルに着いたら会話のできない私にここだよと手で指して教えてくれたので良かったです。

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セスナ（小型飛行機）体験操縦　1名～参加OK！ハワイで気軽にフライトレッスンを体験　by LANI LEA SKY TOURS & Flight School

It was refreshing to overlook Oahu from above. オアフ島を上空から見下ろせて爽快でした。

Reviewed by: タケ坊

After the aircraft check and pre-flight briefing with the instructor, it was finally time to board. Of course, they handled the controls, but they let me pilot quite a bit from takeoff to landing, and they also explained the sights and took photos, which was a lot of fun. The instructor was a young guy, but he was very reliable and kind. The president and his wife were also very friendly and easy to talk to, and they showed great hospitality with their thoughtful gestures. We flew over the sightseeing spots of Oahu for an hour, and it was so enjoyable that I wanted to go around again. If I visit Hawaii again, I definitely want to do this once more. I highly recommend this activity for its fun, great service, and excellent hospitality.

インストラクターと一緒に機体チェック、飛行前のブリーフィングの後でいよいよ搭乗。もちろん操作はしてくれますが、離陸から着陸まで結構操縦させてくれましたし、名所の説明や写真も撮ってくれてとても楽しかったです。インストラクターは若い男の子でしたがとても頼りがいがあり親切でしたし、社長様や奥様もとても気さくで話しやすく、また色々とお気遣いいただきホスピタリティも凄く良かったです。オアフ島の観光名所を1時間飛びましたが、もう1周したいほど楽しく満喫しました。ハワイに再訪したらぜひもう1回お世話になりたいです。アクティビティの楽しさ、サービスやホスピタリティの良さなど絶対にお薦めです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I used it from the airport to the hotel. 空港からホテルまで利用しました

Reviewed by: rtrip

I always use this service for transportation from the airport to the hotel.
As soon as you exit from the group exit, there is a counter where you can check in.
They also speak Japanese.
Since there were three people scheduled to ride, I waited a little as I was the first to arrive, but in the end, it was just me and one other person who boarded, so we departed.
With such a small number of passengers, we were able to arrive at the hotel quickly.
Thank you very much.

いつも空港からホテルまでの移動に利用しています。
団体用出口から出るとすぐにカウンターがあり、チェックインできます。
日本語も通じます。
3名が乗車するとのことで、一番早くに到着した私は少し待ちましたが、結局は
私ともう1名の方と2名の乗車で出発。
人数も少ないのでホテルにも早く到着することができました。
ありがとうございました。

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Fly Shuttle Airport Transportation To and From Waikiki Hotels & Resorts

Love price not so love service

Reviewed by: Hawaii love93

I love the price as $30 for round trip airport and hotel but not the best customer service.
When I got there, I called the number they said on web and email. The guy’s voice was like he didn’t even want to talk… so not professional.
I was waiting for the place and the driver called and he told me to wait about 10 more minutes so I didn’t mind.

The driver arrived and I saw some people got into the van. After the driver picked up us, he asked us where is our hotel individually. They already know where we stay when we booked the shuttle but still asked us.
When he went to the different terminal pick up place and picked up one more couple, he actually returned where we were picked up again.
I was tired since it was late and it’s wasting time. And after he started driving towards Waikiki he got the first hotel to drop off someone, he got annoyed by one of us said wrong hotel name or he didn’t hear right, and he asked us again where we stay!

When we booked the shuttle we already submit the name of hotel, address and phone number so I think the driver already has the list where we stays. It’s not professional and they do business and they should know better.

So I feel price is good but not great compare to Roberts Hawaii and some other shuttle service.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was comfortable. 快適でした。

Reviewed by: Tommy

I was supposed to take a reserved bus from my hotel in Waikiki to the airport, but the bus seemed busy and couldn't make all the hotel stops on time. So, they arranged a private taxi for me earlier than my scheduled time. I was the only passenger, and the driver was very safe and the ride was quite comfortable, allowing me to get to the airport quickly. Thank you very much.

ワイキキの宿泊ホテルから空港まで予約したバスで、行く予定でしたが、バスの運行が、忙しそうで、時間とおりホテルを回りきれないため、予約時間より早く、民間のタクシーを手配してくださいましたので、私一人乗せ、安全運転で、とても快適で、早く空港へ行けました。ありがとうございました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Thank you. ありがとうございました

Reviewed by: ay☆

Thank you for operating the service, even though there was only one passenger on the way there. The return trip was a bit cheaper, so it was a good deal.

行きは乗客1人でしたが運行して頂きありがとうございました。
帰りは少しお値段が安いのでお得でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It helps a lot. 助かります。

Reviewed by: ゆうゆ

It's always a given that my suitcase gets heavier on the way back. The pickup time is a bit earlier, but it's really helpful. I will use this service again.

いつも帰りはスーツケースが増えるのがお決まり
時間は少し早めのピックアップですが、本当に助かります。
また利用します。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Private reservation? 貸切？

Reviewed by: ゆうゆ

I arrived on a flight at 8 AM. Moreover, since there were only 30 passengers, I was the only one on the shuttle. I was able to chat with the driver, and before I knew it, we arrived at the hotel. Thank you for the enjoyable time!

朝8時着のフライト。
しかも、乗客30名だったためシャトルには私だけでした。
運転手さんとも色々お話しできてあっという間にホテルに到着しました。
楽しいし時間をありがとうございました。

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Oahu to Big Island - Helicopter Tour & Volcano Sightseeing Adventure with Lunch

OH MY GOODNESS!!

Reviewed by: Denise

We traveled from Oahu to the Big Island and were ready for our adventure. We boarded our helicopter for our sightseeing adventure of the volcanoes. I was extremely lucky to be chosen to be in the co-pilot seat!! What an exciting ride. Our pilot was awesome. He was very informative and answered all our questions. This is the only way to see volcanoes, from the air. When our flight was over we were to be picked up by the tour bus and continue our day. Somehow we were overlooked and no bus picked us up. I called the company and they immediately sent someone to Glenn to pick us up. He fed us lunch and then took us to meet up with Dexter, our tour guide and we enjoyed a day of sightseeing. Even with that little oops, we were very pleased with the whole experience.

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Fly Shuttle Airport Transportation To and From Waikiki Hotels & Resorts

Funny Driver!

Reviewed by: Krystal W.

No complaints..They call you to confirm pickup which is great. My family was Picked up in a Mercedes Shuttle van on time along with other families-this was not an issue. Everyone was seated comfortably. The Driver was fun and got us to the airport on the fly. Cheap service. Highly Recommend! Will use again.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Hawaii for the first time in three years. 3年ぶりのハワイ

Reviewed by: AKIKO.N

I had a lot of preparations to do before my departure to Hawaii, which was different from usual, and I was worried about the PCR test results, so I ended up making the shuttle reservation at the last minute. Additionally, my accommodation was not a hotel but a condominium owned by my family, so I received a cancellation notice once during the booking process. When I contacted them to request a change of the drop-off location to the Ala Moana Hotel instead of canceling, they responded quickly and I was able to make the change even though it was the day before departure. There were no issues with the reservation on-site, and when I tried to lower my large suitcase, the driver kindly offered to help me. The start of my trip to Hawaii after three years felt wonderful. Thank you very much!

ハワイに出発迄いつもとは違い色々と準備が大変で、PCR検査の結果も心配だったのでシャトルの予約がギリギリになってしまいました。その上私の滞在先はホテルではなく家族の持つコンドミニアムだったので、予約の時一度キャンセルのご連絡が来ました。できればキャンセルではなく送迎先をアラモアナホテルに変更して欲しいと連絡したところ、出発前日だったにも関わらず素早く対応して頂き連絡もすぐに頂けたので変更ができました。現地でも何の問題もなく予約が通っていて、大きなトランクを下そうとしたらドライバーさんが声を掛けてくれてお手伝いしてもらえました。3年ぶりのハワイの始まりがとても素敵に感じました。ありがとうございました

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Fly Shuttle Airport Transportation To and From Waikiki Hotels & Resorts

A very good experience for a tired traveler.

Reviewed by: Laurence Test

The van was there at the pick up time, and I had a good trip to Waikiki. Will use the service again for my return to the airport on May 3.

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Private Town Car & SUV Airport Car Service Transportation to Waikiki & Kahala

Another perfect trip

Reviewed by: Scott

Driver arrived a few minutes early and provided a seamless ride back to the airport. Another wonderful trip! Thanks!!!

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Private Town Car & SUV Airport Car Service Transportation to Waikiki & Kahala

Every aspect of the service was perfect!

Reviewed by: Scott

Every aspect of the service, from greetings at baggage claim through delivery at the hotel was perfect! Thank you for starting our vacation with such a positive experience!

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Honolulu to Hilo One Day Fly Away Tour - Volcanoes National Park & Waterfalls

Excellent Time with Informative Guide

Reviewed by: Jennifer P

My daughter and I went on this tour, and had an excellent time. Our guide -- Dexter -- was highly knowledgeable about everything: history, geology, culture, botany, you name it. It rained the day we were there: pouring rain at some points that seemed to magically clear up each time we got off the tour bus. But we didn't mind, because Dexter did such a fabulous job of explaining where we were going next, why it was so significant, and what we were passing along the way (he seemed to know each and every different tree species) that we barely noticed the rain. Definitely recommend this trip.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was on time and comfortable! 時間通りで快適でした!

Reviewed by: マーク

It was picked up more and more.
I was able to spend my time comfortably!
I appreciate being able to come even in the early morning!

どんどんピックアップされていく形です。
快適に過ごせました!
早朝でも来ていただけるのがありがたいです！

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Fly Shuttle Airport Transportation To and From Waikiki Hotels & Resorts

A great ride.....

Reviewed by: Dave

I scheduled a ride from the Honolulu airport to my hotel. Called when I had my luggage and the very nice van showed up about 15 minutes later. Our driver was wonderful, talkative and personable. Very welcoming for my stay in Honolulu. I'm looking forward to my return trip to the airport in a couple of days.

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Honolulu to Hilo One Day Fly Away Tour - Volcanoes National Park & Waterfalls

Lava Low

Reviewed by: Disappointed Cajun

Tour was not as enjoyable as expected due mainly to some within the tour group who created delays that impacted the tour. Tour guide was fine albeit somewhat "dry" with regard to "tales." The delays were beyond the tour guide's control but it did take away from the time we had to enjoy the various sites. For the cost, of which the airline fare from Oahu to the Big Island was the major cost involved, it was not worth it. If you're already on the Big Island, the cost is probably worth the tour.

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Fly Shuttle Airport Transportation To and From Waikiki Hotels & Resorts

Shuttle service

Reviewed by: Vicki Freytag

I liked how they contacted me and they are very friendly and helpful

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