Reviewed by: Becky
All in all this was a great experience. It would have been even better with more interaction with the crowd.
| Rating: | |
|---|---|
| Packages: | Original Package: 2 Drinks & Shell Lei |
| Attended as: | Families |
| Posted on: | 2022/01/01 |
| Activity Date: | 2021/12/12 |
Reviewed by: Katherine
My family and I had a good time. The two guys were attentive, and knowledgeable. The only thing is the pictures- we were a part of 6 and the pictures that I got were the same over and over again. The pictures are not worth it. Also I would advise to give dramamine to anyone in your party with the most minimal motion sickness.
| Rating: | |
|---|---|
| Packages: | Super Flight: 1000ft Line |
| Attended as: | Families |
| Posted on: | 2022/01/01 |
| Activity Date: | 2021/06/21 |
Reviewed by: Joe
Food was included which was a plus. Live music and the singers were amazing, and they took our request for a song. The whole crew was very friendly and did everything to make each activity fun. Would definitely recommend to anyone planning on snorkeling, kayaking, and/or kayaking.
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families |
| Posted on: | 2022/01/01 |
| Activity Date: | 2021/12/30 |
Reviewed by: eldon
the driver was early;
people after me were not so late;
the driver got a huge tip from me
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2022/01/01 |
| Activity Date: | 2021/12/30 |
Reviewed by: Mary
This was a nice easy ride. Our group took a bit longer because we had so many horses stop for bathroom breaks - one stopped 3x!! The wranglers were awesome! We had Cole and Hannah (Montana). Although it was wet and windy we still got some great views of the ocean. I was lucky enough to ride Autograph who has been in movies and TV shows like Magnum PI & Hawaii Five-O. She was a great horse. We enjoyed the ride a lot and would definitely come back for the longer ride next time.
| Rating: | |
|---|---|
| Packages: | Scenic Express Ride (1 Hour) |
| Attended as: | Families |
| Posted on: | 2021/12/31 |
| Activity Date: | 2021/12/29 |
Reviewed by: Jose Murillo
Great experience, the staff was so warm and loving! Highly recommend. Plenty of wildlife to see if your snorkeling. Musicians were awesome too.
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families |
| Posted on: | 2021/12/31 |
| Activity Date: | 2021/12/29 |
Reviewed by: まいむ
It seems that I almost missed the pickup due to the hotel checkout being right on time, but when I hurriedly called, the receptionist arranged for the driver to come back. The bus was mostly filled with Western travelers, and it was at full capacity. I imagine it was challenging for them to handle the sudden situation and explain things to other guests, but the driver was very kind and made various considerations while saying, "I'm sorry." I truly felt relieved and am very grateful. While American service can often feel quite dry, this company has a long history of dealing with Japanese travelers, so I felt a very Japanese spirit of hospitality.
ホテルのチェックアウトが時間ギリギリでピックアップとすれ違ってしまったようですが、焦って電話したところ再度戻ってきてくれるように受付の方が手配してくれました。バスは欧米の方がほとんどでしたが満席状態、順番にホテルを回っていたとのことで急な対応や他のお客さんへの説明も大変だったと思いますが、運転手さんも優しい方で、ごめんねーと言いながら色々気遣ってくださいました。本当にホッとしましたし、ありがたい限りです。アメリカのサービスは往々にしてドライと感じることも多いですが、日本旅行者との付き合いも長いので、すごく日本的なサービス精神を感じさせる会社さんです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2021/12/31 |
| Activity Date: | 2021/12/29 |
Reviewed by: Susan
What a great day! Wonderful crew, musicians made the day extra fun and special. Sandbars, kayaks, paddle boards and float… you can’t go wrong.
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families |
| Posted on: | 2021/12/31 |
| Activity Date: | 2021/12/29 |
Reviewed by: Adiba
The staff was super friendly and accommodating. It was a really fun experience. We got to see turtles and spinner dolphins! It was a great way for us to end our trip in Hawaii. It is recommended though to know swimming well if you want to snorkel as the life jackets are not buoyant enough to keep you afloat.
| Rating: | |
|---|---|
| Packages: | Standard Package with Drinks Included |
| Attended as: | Friends |
| Posted on: | 2021/12/30 |
| Activity Date: | 2021/12/20 |
Reviewed by: Me today
I get this on every tour, but newbies need instructions on how not to be rude. Don’t flip in my face. Stop swarming at me, and please… there is no reason to flail your appendages rampantly for no reason when there are 50 swimmer right next to you. Please explain this to swimmers before hand. In fact, in a small area, there is no reason for flippers. This would have been much more enjoyable if no one had them.
Turtles were neat. I would not tell anyone else if you see one because everyone swarms and hits you in the face/gut/you name it, as they flail to see it.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2021/12/30 |
| Activity Date: | 2021/12/28 |
Reviewed by: Familyoffive
Germaine's Luau was very entertaining for my family and I. However, there was a lot of sitting around and waiting for things to happen. We were met with a mediocre box of lettuce and fruit to start with, there was some entertainment and then 1.5 hours later we were able to get other food; buffet style. The food was delicious but by the time my kiddos were fed, they were cranky and had enough. I am happy to say that I have been to a Luau and experienced the food and entertainment.
Aloha Family of Five, Thank you for your feedback. I apologize that your family had to wait so long for your dinner. It has a lot to do with the strict guidelines in place from our State Government that we have to follow, from the Check process, to how we serve the food, and it all takes time. I hope you were able to enjoy the scenery by the ocean, perhaps the beautiful sunset! I'm happy that you enjoyed the food as a luau should also be relaxing and entertaining...away from the hustle and bustle of the resort area. Thank you for choosing Germaine's Luau, and hope you will return to our island again, when we get back to normal. Mahalo, Germaine's Luau Ohana
| Rating: | |
|---|---|
| Packages: | Original Package: 2 Drinks & Shell Lei |
| Attended as: | Families with Young Children |
| Posted on: | 2021/12/29 |
| Activity Date: | 2021/12/20 |
Reviewed by: AFL and family
Capt. Ige and crew was great. They treated us very good and showed us a great time. I am definitely going to do it again with other friend that comes up from abroad. Beach volleyball was fun and snorkeling near the reef was a blast as we were close to a sea turtle.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2021/12/29 |
| Activity Date: | 2021/12/27 |
Reviewed by: Cher
My family really enjoyed the trip/tour. They had a shuttle to pick up us from the hotel in Waikiki. We saw so many fish and sea turtles. Definitely want to do it again!
Aloha and Mahalo! We're very pleased to hear that you had a great time in the sandbar. Thank you so much for your kind words. We look forward to seeing you again in the near future.
| Rating: | |
|---|---|
| Packages: | Afternoon Tour Package |
| Attended as: | Families with Young Children |
| Posted on: | 2021/12/28 |
| Activity Date: | 2021/11/30 |
Reviewed by: aj3031
We are a family of 4 (2 adults and 2 kids 9yr old and 6yr old). Instructor was very patient enough to guide us how to snorkel. He provided us some tricks to make snorkeling easier for beginners. He was always there to help us out and made us feel comfortable. Except for my spouse everyone else in the group are non-swimmers, the instructor helped us navigate through the water, and to top it he took amazing videos of us while snorkeling :)
| Rating: | |
|---|---|
| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families with Young Children |
| Posted on: | 2021/12/28 |
| Activity Date: | 2021/12/26 |
Reviewed by: まいむ
Since it was the season, I was able to see whales. That said, they were quite far away, and I only saw their spouts and tails... Unfortunately, during the dolphin swim, I didn't encounter any dolphins, but on the way back, I was able to see some resting dolphins from the boat in the shallow waters where they make their beds. There was also time for snorkeling, but since a large group was chasing the turtles all at once, both the fish and turtles got scared, and I only got to see them properly for about five minutes. Depending on luck, it does feel a bit overpriced, especially since I paid over 20,000 yen, but considering the transportation and lunch included, I guess this is what you get with the high prices in Hawaii and the impact of COVID-19 on the tourism industry. However, the staff were truly kind and reliable; even though I participated alone, they were always considerate, and I had a great time. Due to the holiday season, the boat was fully booked with people from Europe, America, and China, but the waves were high, and the boat was rocking, leading to many people getting seasick. After the middle of the trip, it turned into a scene from hell. It might be better to aim for the off-season for various reasons.
シーズンということで、クジラも見れました。と言ってもかなり遠くで、潮吹きと尾っぽのみでしたが…肝心のドルフィンスイムではイルカに出会えず、帰り際にイルカたちが寝床にしている浅瀬で、お休み中のイルカを船上から見ることができました。シュノーケリングの時間もありますが、大人数で一斉にカメを追いかけるため、魚もカメも怖がってしまい、まともに見れたのは5分程度です。運次第ではありますが、2万円以上払っただけに全体的には割高感は否めませんが、送迎とランチ付きでハワイの物価の高さ&コロナ禍の観光業となるとこうなってしまうのかとしれません。ただ本当にスタッフの皆さんは優しくて頼もしく、1人参加でしたが常に気遣ってもらい楽しく過ごせました。なおホリデーシーズンのため欧米や中国の方で満席状態でしたが、とにかく波が高くて船が揺れるため船酔いする人が続出。中盤以降は地獄絵図と化していました。色々な意味でシーズンオフを狙った方が良いかもしれません。
Aloha Maimu,
Thank you for your comment.
The conditions change daily for encounters with wildlife in the natural environment.
It was unfortunate that you couldn't meet the dolphins this time, but please come back for another chance!
Mahalo
Aloha Maimuさん
コメントありがとうございます。
自然環境の中、野生の動物との出会いのため毎日コンディションが変わってまいります。
今回はイルカに会えず残念でしたが、次のチャンスがありましたら再チャレンジしにきてください!
Mahalo
| Rating: | |
|---|---|
| Packages: | 09:00出港プラン<~4/30まで> |
| Attended as: | Solo Travelers |
| Posted on: | 2021/12/28 |
| Activity Date: | 2021/12/26 |
Reviewed by: Mary
The was the BEST parasailing we’ve ever done - and we’ve done several on both coasts of the mainland and different islands. Although the seas were a bit rough, the parasailing was outstanding. The captain and crew of Freedom were gems. My son said he would give them a 6 out of 5 stars - lol.
Definitely go for the 1000 feet! The windy day really had us flying well above any of the competition.
Will do this one again on our next visit.
| Rating: | |
|---|---|
| Packages: | X-Treme Ride [1000 feet] |
| Attended as: | Families |
| Posted on: | 2021/12/28 |
| Activity Date: | 2021/12/26 |
Reviewed by: Dave and Mary
We had a fantastic time on this tour. The staff was great and we had a great time. Great!
On behalf of Capt. Bruce, Aloha and Mahalo for your support!
| Rating: | |
|---|---|
| Packages: | Afternoon Tour Package |
| Attended as: | Couples |
| Posted on: | 2021/12/27 |
| Activity Date: | 2021/12/25 |
Reviewed by: Tammie
Staff were great. Food was good. Entertainment was fun.
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2021/12/27 |
| Activity Date: | 2021/12/25 |
Reviewed by: まいむ
There are Red, Green, Pink, Blue, and Purple options, but due to the year-end or perhaps the impact of COVID-19, currently only Red, Pink, and Blue are available. It's a strange conversion method where instead of being valid for four consecutive days from ticket exchange, you can use four days within a one-week period. The three lines mentioned above can take you to classic tourist spots and shopping centers, so I think it's great for first-time visitors to Hawaii. The vehicle is always ventilated with the windows open, and both the driver and ticket staff were friendly and nice.
レッド・グリーン・ピンク・ブルー・パープルとありますが、年末のせいかコロナの影響か、現在使えるのはレッドとピンクとブルーのみです。不思議な換算方法で、チケット引き換えから連続4日間ではなく、1週間の期限の中で4日分使えるというシステムとのこと。上記3ラインはオーソドックスな観光地やショッピングセンターは回れるので、初ハワイの方には良いかと思います。車内は常に窓を開けて換気対策をしていますし、運転手の方やチケット担当の方はみなフレンドリーで良かったです。
Dear Maimu,
Thank you very much for using the Waikiki Trolley. Currently, due to the impact of the coronavirus, we are operating only three lines, and we sincerely apologize for the inconvenience this may cause our customers. We hope to restore the other lines as the situation in Hawaii changes. We look forward to your next visit.
まいむ様
この度はワイキキトロリー をご利用頂き誠にありがとうございました。
現在はコロナウイルスの影響により3ラインのみの運行となっておりましてお客様方には大変ご迷惑をおかけしております。
今後、ハワイの状況が変わり次第他のラインも復活させていきたいと思っております。
またのご利用をお待ちしております。
| Rating: | |
|---|---|
| Packages: | 4日間乗り放題パス |
| Attended as: | Solo Travelers |
| Posted on: | 2021/12/26 |
| Activity Date: | 2021/12/25 |
Reviewed by: まいむ
There was an instructor who spoke Japanese, and although there was only one Japanese person, I was able to have a great time. However, there are blocks in the water near the beach that are hard to see from above, so while I could stand, I bumped my legs on the way back and scraped both knees, which was painful. The shop lends long-sleeved rash guards, so my upper body was fine, but those participating in shorts need to be careful about sunburn as well.
日本語の話せるインストラクターもいらっしゃり、日本人ひとりでしたが楽しく過ごすことができました。ただ浜辺近くは上からは見えにくいブロックが海中にあるため、足は着くものの戻る際に足をぶつけて両膝とも擦りむいて痛い思いをしました。お店が長袖のラッシュガードを貸してくれるので上半身は大丈夫ですが、短パンで参加される方は日焼け対策含めて注意が必要です。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Solo Travelers |
| Posted on: | 2021/12/26 |
| Activity Date: | 2021/12/24 |
Reviewed by: Nancy Mayorga
It was fun , would recommend and do again. Everyone was helpful and nice.
Thank you so much for joining us and shared your experience with us. We look forward to seeing you again. Mahalo!
| Rating: | |
|---|---|
| Packages: | Morning Tour Package |
| Attended as: | Couples |
| Posted on: | 2021/12/26 |
| Activity Date: | 2021/12/04 |
Reviewed by: ABel
Yuki and the entire team are a fantastic crew. It’s clearly one of the best activities on the island. Highly recommend them! The volleyball on the sandbar, turtle sightings, and snorkeling along with all the food and drinks were very well coordinated.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2021/12/25 |
| Activity Date: | 2021/12/23 |
Reviewed by: Doug
I took my daughters and one of their friends out for diving experience. Even though the instructors tried and tried to help them they couldn’t seal their mask and became sea sick. This was no fault of the dive instructors or dive company. My daughters still had a good time snorkeling.
My daughter’s friend and I dived and enjoyed the experience. Make sure you tip the instructors and captain well, it is a lot of work to make this adventure happen and they deserve it.!
| Rating: | |
|---|---|
| Packages: | Two Tank Introductory Boat Dive for Beginners |
| Attended as: | Families |
| Posted on: | 2021/12/25 |
| Activity Date: | 2021/12/02 |
Reviewed by: Irene
I’ve been to around 6-7 different snorkel tours and the experience at Bob’s tour is by far the best. The tour is well planned, faculties are pretty new and the crew attend to a lot of details - like you’ll get a shower right after you get out of water which helps a lot if you don’t like the sea smell & want to get warm and dry quickly. The lunch is also really delicious. They even provide hot chocolate after the snorkeling, not to mention the beautiful white sand, dozens of turtles and tremendous view at the snorkeling point. Mahalo for the great experience!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2021/12/25 |
| Activity Date: | 2021/12/23 |
Reviewed by: Buster
Kaneohe bay is so beautiful. Everyone was very nice. Snorkeling was super fun. Volleyball on the sandbar was also really fun. Seeing the turtles off the sides of the boat was really cool too.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2021/12/22 |
| Activity Date: | 2021/12/20 |
Reviewed by: Ian McCrary
My wife and I cam to Oahu for the first time with one thing in mind; we HAVE to go snorkeling! We initially chose Living Ocean Tours based on the affordability, but the experience was SO much better than we expected for the price! Not only did they thoroughly go over ever aspect of snorkeling, they GUIDED us to the good spots to see turtles, fish, and even some awesome reefs! The guides were even outgoing and easy to talk to which just made the whole experience that much better. My wife and I HIGHLY recommend checking them out. Thanks to the captain for getting us out into the ocean, and thanks to Joe and Preston for finding some awesome spots to see sea turtles! MAHALO
| Rating: | |
|---|---|
| Packages: | Buy One, Get One FREE! Waikiki Turtle Canyon Snorkel Cruise (2 hrs) |
| Attended as: | Couples |
| Posted on: | 2021/12/22 |
| Activity Date: | 2021/12/21 |
Reviewed by: Chandra
We all hand wonderful time watching majestic sharks. Crew was very helpful and friendly. Kudos to Chris and Team! Keep up the good work!
| Rating: | |
|---|---|
| Packages: | Shark Cage Adventure |
| Attended as: | Families |
| Posted on: | 2021/12/22 |
| Activity Date: | 2021/12/20 |
Reviewed by: Kati Smith
But definitely not much to see on the reef
a bit disappointed to that level
the boat drive is very close to shore
Glad we brought our booze :-)))
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Friends |
| Posted on: | 2021/12/21 |
| Activity Date: | 2021/12/15 |
Reviewed by: Kara
This tour had an amazing jam packed day. I was very happy to get to see the Byodo-In temple, as well my family loved the Waimea Falls swim!
Awesome Kara! We are super happy to hear this. Mahalo for sharing and thank you for joining us. We are truly grateful!
| Rating: | |
|---|---|
| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Families |
| Posted on: | 2021/12/21 |
| Activity Date: | 2021/12/21 |
Reviewed by: Angela
We thoroughly enjoyed the outing! The crew was fantastic. The kids and us spent time on SUP, and kayak. We didn't feel rush at all. We also had time to snorkel and see the tropical fishes. I would totally recommend this activity by KBOS.
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2021/12/20 |
| Activity Date: | 2021/12/18 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha Becky, Thank you for your feedback, and sorry you felt there wasn't enough interaction with the crowd. With all the Covid guidelines in place, there are several interactive segments in the Luau format that we can't do right now due to social distancing. Those are the segments when we invite guests on stage to learn the Hula, and also the Tahitian segment but we couldn't do that when you attended. We are looking forward to getting back to our normal format, so I hope you can return one day to experience our luau once things get back to "normal"...We appreciate you choosing Germaine's Luau as a fun activity to do while you were on vacation here. Mahalo, Germaine's Luau Ohana