Reviewed by: Felix
This was a wonderful experience. The driver Larry is amiable and knowledgable who provided all the information needed for the trip and he gave detailed description about the areas along the road. Crews on the boat are professional and helpful. They did an excelent job in making it an enjoyable trip on the sea. Watching the golden sun vanishing into the ocean, eventhough we did not make encounter with the dolphinss, yet it was an unforgetable pleasant experience.
| Rating: | |
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| Packages: | 2.5-hour Sunset Snorkel Cruise [Oct-Mar] |
| Attended as: | Families with Young Children |
| Posted on: | 2013/08/11 |
| Activity Date: | 2013/08/08 |
Reviewed by: 匿名希望
I took my seat at 5:30 PM, but the female host was dragging on with a talk show-like format until the show started, which was boring. Additionally, there were several downpours during the event, and the response for towels and umbrellas was slow, leaving us soaked... Of course, the dishes were also wet... It was disappointing that, despite reserving a high-priced seat, the meal was served later on.
The hula dance show was fantastic. It was great. However, I feel that the Hilton, which hosts events every Friday, had better food, shows, and staff service.
17時半から席に着きましたが、ショーが始まるまで女性の司会がダラダラとトークショーのような感じで時間を繋いでいたのが退屈でした。また、途中スコールが何度も降りましたが、タオルや傘の対応が遅く、びしょびしょに・・・。食器も当然びしょびしょ・・・。高い席を予約したのに、食事も後の方に出てきたのが残念せした。
フラダンスショーは最高でした。良かったですよ。
でも、毎週金曜開催のヒルトンの方が食事もショーもスタッフの対応も良かった気がします。
| Rating: | |
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| Packages: | 前列席確約プラン |
| Attended as: | Families |
| Posted on: | 2013/07/08 |
| Activity Date: | 2013/07/01 |
Reviewed by: 匿名希望
My wife and I participated together. We enjoyed welcome drinks and appetizers on the top deck, and after taking a commemorative photo with the captain, we were guided to our seats. The staff was very polite and accommodating in Japanese, and the course meal was excellent. When we went out to the deck during sunset and fireworks, the staff kindly took photos for us. I think this was the best optional tour we've participated in during our time in Hawaii. I highly recommend it to everyone!
妻と二人で参加しました。最上階のデッキでウェルカムドリンクにアペタイザーをいただき、キャプテンとの記念写真撮影の後席に誘導されます。担当の方は日本語で丁寧に対応していただき、コース料理も最高でした。サンセット&花火の時間にデッキに出ると、スタッフが快く写真を撮っていただきました。今まで参加したハワイのオプショナルツアーの中では最高だと思いました。皆さまも是非
| Rating: | |
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| Packages: | 豪華5スタープラン(最上階特別ルームでの5コースディナー&ライブジャズ) |
| Attended as: | Families |
| Posted on: | 2013/07/08 |
| Activity Date: | 2013/07/04 |
Reviewed by: Younjae
친구의 도움으로 예약을 해서 가게 됐는데
정말 멋진 시간이였다!!
귀여운 돌고래와 멋진 석양.... 그리고 친절한 직원들까지
하나 더! 함께 탄 사람들도 참 유쾌했다
다만 우리가 영어에 약해 어울리지 못했다는
점이 참 아쉽다
다음 기회에 또 다시 이용하리라
당신의 소중한 의견을 주셔서 감사합니다!
| Rating: | |
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| Packages: | 2.5-hour Sunset Snorkel Cruise [Oct-Mar] |
| Attended as: | Couples |
| Posted on: | 2013/06/08 |
| Activity Date: | 2013/06/04 |
Reviewed by: SEALAX
I read the reviews in advance and reserved the premium seats with less waiting time. On the day of the event, there were fewer participants, so it wasn't much different from the general seating. Since it was a round table, some people couldn't see the stage. The food was "meh," but the show was wonderful. Since it takes place in the courtyard of the Royal Hawaiian Hotel, it was a valuable experience considering the location.
事前に投稿を読んで、待ち時間が少ないプレミア席を予約しました。当日は参加人数が少なかったのか、あまり一般席と変わりなかったです。円卓のテーブル席なのでステージを見れない方がいました。
料理は「う~ん..」でしたが、ショーは素晴らしかったです。ロイヤルハワイアンホテルの中庭で開催されるので場所を考えれば貴重な体験になりました。
| Rating: | |
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| Packages: | 前列席確約プラン |
| Attended as: | Couples |
| Posted on: | 2013/05/12 |
| Activity Date: | 2013/05/06 |
Reviewed by: garathome
The only thing missing from this Luau was the traditional pig in the ground, but the gourmet menu included pork ribs and seafood, not to mention unlimited drinks. The show was excellent. The grandmother's soothing voice-over and gentle music set a wonderful stage for the dancing and costumes. All live, of course. The historic Royal Hawaiian Ocean lawn has a view of the sea and Diamond Head. The tables and chairs were comfortable. The program explained the food in detail. If you don't want to head to another Oahu coast, this is the luau for you.
| Rating: | |
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| Packages: | Regular Seating |
| Attended as: | Couples |
| Posted on: | 2013/04/12 |
| Activity Date: | 2013/03/25 |
Reviewed by: ヤギタ
I had a truly valuable experience.
It's something unimaginable in Japan.
I was constantly excited to be so close to wild animals.
I got to see dolphins, of course, as well as sea turtles and whales.
From the exotic boat, I watched dolphins and chased after escaping sea turtles, haha.
Thanks to the captain's arrangements, or perhaps his keen eye, we spotted a whale and even saw it spouting water.
It's an experience unique to traveling abroad that you won't understand until you try it.
I also think the cost performance is quite good.
とても貴重な体験をしました。
日本では考えられない経験です。
野生の動物とこんなに間近で触れ合えて興奮しっぱなしでした。
イルカはもちろん、海ガメ・クジラに会えました。
異国情緒たっぷりな船からイルカをみて、逃げるウミガメを追いかけたりしてw
船長さんのはからいか、神眼かしら?クジラを発見し、潮吹きも見ました。
海外旅行ならでは、行ってみないとわからない体験です。
コスパも悪くないと思います。
Thank you for your valuable comment!
貴重なコメントありがとうございます!
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2013/04/12 |
Reviewed by: あちゃこ
I went to see the show with my 9-year-old daughter who is learning hula. According to reviews, it was mostly Japanese people, but perhaps it was just a coincidence, as there were hardly any Japanese attendees. We splurged on premium seats, so we were able to watch the show right in front of the stage, which was truly wonderful. The performance was full of excitement. The content included dances and songs that conveyed the history of Hawaii, and it was so engaging that we were captivated the entire time. However, my daughter and I wanted to see more hula and Tahitian dance, so I deducted one star for that. Still, I think it's the best show to recommend for those who are tired of regular dance performances. Not only the show but also being able to enjoy the luxurious backdrop of Diamond Head and Waikiki Beach was amazing.
フラを習っている9歳の娘と二人で見に行きました。口コミでは、日本人ばかり、という話でしたが、たまたまなのか、日本人はほとんどいませんでした。奮発してプレミア席にしたのでステージの前でショーを見れて、本当に良かったです。迫力満点です。内容は、ハワイの歴史をおいながらのダンスあり、歌ありと盛りだくさんで、飽きることなくずっと釘付けでした。ただ、娘と私は、フラとタヒチをしっかり見たかったので、そこだけが★ひとつマイナスにしました。だけど、普通のダンスショーに飽きた人には、一番勧められるショーだと思います。ショーもだけど、ダイヤモンドヘッドやワイキキビーチの景色をぜいたくにも背景として見れるなんて。最高です。
| Rating: | |
|---|---|
| Packages: | 前列席確約プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2013/04/05 |
| Activity Date: | 2013/04/01 |
Reviewed by: 匿名希望
I was really wondering if we would actually find wild dolphins just by cruising, but we encountered three dolphins!! Everyone was so excited. We also saw a lot of fish while snorkeling.
本当にクルーズしているだけで野生のイルカがみつかるのかなー??と思っておりましたが、3匹のイルカに遭遇!!みんなテンションあがってました。
シュノーケリングも、かなりのお魚が見れました。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2013/03/09 |
Reviewed by: Mr. Anonymous
The luau was really good.. We went as a family and everyone enjoyed it. I would recommend that you request a middle table. We made our reservation (premium seats) 6 months previously and were seated at the far right table. Some of the people with regular seats had better views than our seats. Although we enjoyed it a lot it would of been nice to have the center tables to the stage especially for the premium price we paid.
The food was great as well as the service
I would highly recommend this luau to all. It was spectacular
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2013/03/03 |
Reviewed by: まいぷる
The weather was perfect, and I got to see a lot of wild dolphins, which was incredibly fun.
The snorkeling was in quite rough waters, but I was satisfied because I saw many fish.
Lunch was also very delicious.
天気も最高で、野生のイルカもたくさん見れて、最高に楽しかったです。
シュノーケリングはかなり波が荒いところでした。でも、魚がたくさん見れて満足です。
ランチもとっても美味しかったです。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2013/02/14 |
Reviewed by: Mr. Anonymous
got this gift certificate for my niece and her husband who were both just stationed at wheeler airfield on oahu. they both just graduated from flight school and became blackhawk helicopter pilots and thought this gift certificate would be a great gift for the both of them to use on their off time to have some fun-they both worked so very hard and this way they can choose any activity they prefer, from dining to some big adventure.
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2013/01/21 |
Reviewed by: Mr. Anonymous
the hotel is really nice but at this activity they dont give you enough food. small portions and everyone gets the same food. the entertainment is ok but definitly not worth the price. the fire dancer is only 5 minutes long. ours was inside, that was disappointing as we thought it would be outside. overall find a different activity or a different luau.
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| Attended as: | Couples |
| Posted on: | 2013/01/21 |
Reviewed by: MACKY
I had seen the fireworks from Aloha Tower before, so I wanted to change things up, and I had always wanted to ride the Star of Honolulu, so I decided to participate.
Initially, I imagined that there would be some not-so-great food served, and we would just wait for the fireworks while drinking. However, the food was not only plentiful but also quite tasty, and there was a show to keep us entertained from departure to arrival. I think it lasted just under three hours, and I had a great time.
As for the scenery, the sunset was nice, but the night view of Honolulu was beautiful, and I was satisfied because I could see the fireworks well.
If I had to mention a downside, it would be that it was quite cramped due to the number of people, and most of the participants were Japanese, which made it feel a bit lacking in local charm. The woman sitting next to me seemed to be seasick, so those who are prone to motion sickness might want to be cautious.
アロハタワーからの花火は見たことが有るので趣向を変えてみてみたいと思っていた事と、一度はスターオブホノルルに乗ってみたいと思っていたので参加しました。
当初想像としてはあまりおいしくない食事が少し出て、後は飲み物でも飲みながら花火が上がるまで待つのかなと思っていましたが、料理は量もさることながら味の方もなかなかでしたし、出港から帰港までショーで盛り上げてくれて3時間弱だったと思いますが楽しく過ごせました。
又、景色ですがサンセットもそれなりに綺麗なのでしょうが、夜景のホノルルの町も綺麗で、花火も良く見えた事から満足しています。
難点を言えばかなり詰め込むので窮屈な事と参加のほとんどが日本人であまり風情が無い事でしょうか。私の隣の席にいた女性は船酔いをしている様でしたので乗り物に弱い人も少し注意した方が良いかもしれません。
Thank you very much for participating in our New Year's Eve cruise. We are very pleased to hear that you enjoyed the food and entertainment. It's a way to spend New Year's Eve that you can't easily experience in Japan.
This special cruise is very popular and sells out every year, which we are truly grateful for. However, it is also true that with so many guests enjoying themselves, the seating can feel a bit cramped. We sincerely apologize for any discomfort this may have caused.
We hope you will come back and enjoy our cruise again. All of our staff are looking forward to welcoming you.
Star of Honolulu
Reservations Department
この度は私共のニューイヤーズイブクルーズにご参加頂き、誠に有難うございました。
お食事やエンターテイメントをお楽しみいただけた様で大変嬉しく思います。
日本ではなかなか経験できない大晦日の過ごし方ですよね。
毎年このスペシャルクルーズは満席になる人気で、大変有難く思っております、
ただ、沢山お客様にお楽しみいただいている為、お席は狭く感じてしまうのも事実です。
皆様が窮屈な思いをしてしまった事、大変申し訳ございませんでした。
是非また、私共のクルーズをお楽しみにいらして下さい。
スタッフ一同待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2013/01/08 |
Reviewed by: つる
I was able to see dolphins up close!!
I also spotted a whale in the distance♪
It was my first time snorkeling, and it was so much fun (^^)
I was also happy to meet a handsome crew member (laughs)
The boat was beautiful, and it was a very high-quality tour!
It's one of my best memories from my trip to Hawaii (* >ω<)
いるかを近くで見る事ができました!!
遠くにですが、くじらも見えました♪
シュノーケリングも初めてでしたが、すごく楽しかったです(^^)
あと、イケメンのクルーに会えた事が嬉しかったです(笑)
船がキレイでクオリティーの高いとても良いツアーでした!
ハワイ旅行の~1の思い出です(* >ω<)
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2013/01/07 |
Reviewed by: Katie K
What an amazing evening! The Makani was fabulous and fun, and the staff fantastic. Hawai'i Events were incredibly helpful and professional and it was so worth every penny.
We were the closest boat to the fireworks and had the very best seat in the house...well, ocean.
Thank you for an excellent experience, and for all my friends and family who come visit- this will be a "must do" activity!!
Mahalo and Aloha!!!
Katie
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2013/01/05 |
Reviewed by: ヤギ
I was able to encounter dolphins, sea turtles, and whales. I think I was quite lucky. The boat was clean and offered a lot of exotic charm during the cruise. Since it was a group snorkeling tour, I felt safe. We stopped at various points, and I felt secure leaving it to the captain. The boat rocked a bit, but I was able to enjoy meals and drinks without any issues. It was very interesting. I definitely want to participate in this tour again next time.
イルカ・ウミガメ・クジラすべてに遭遇できました。
かなりラッキーだったと思います。
船も清潔感ある、異国情緒たっぷりのクルージング。
団体でのシュノーケリングなので安心です。
ポイントポイントで停泊し、船長さんに任せておけば安心でした。
船の揺れもそこそこですが、普通に食事やドリンクを楽しめました。
とてもおもしろかったです。
次回も是非参加したいツアーでした。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2012/12/28 |
Reviewed by: 匿名希望
I decided on this tour after reading various experiences. We gathered early in the morning and traveled to the site by bus. The boat was beautiful, and there were drinks and light snacks like cupcakes and yogurt available for us to enjoy at any time. For lunch, there was a light buffet with hamburgers, rice, meat, and potatoes, but I couldn't eat much due to fatigue, seasickness, and drowsiness. I had lunch again separately after returning.
Most of the participants were foreigners, with only a few Japanese. The tour guide was American, but there was one person who spoke fluent Japanese, providing explanations in Japanese after the English ones.
The weather was nice that day, but we had a hard time spotting dolphins and turtles. We stopped for about an hour to enjoy snorkeling. The water was crystal clear and beautiful. It was fun to throw food and have many fish come right up to me. I was considering diving the next day, but snorkeling was enjoyable enough.
After that, we returned to the boat and finally encountered dolphins. About ten dolphins swam near the boat, seemingly playing with us, and they were really cute.
It was early November, and the sea wasn't too cold, but it did get chilly after being in the water for a long time. You can rent a wetsuit for about ten dollars at the port's reception, not through the tour company. They sell snacks, drinks, and port T-shirts and goods, resembling a souvenir corner, but I didn't see anyone buying anything in particular.
As for wallets, you can leave your belongings or towels on the tables or chairs inside the boat, so it's better not to carry cards or large amounts of cash just in case. It was mentioned that you should bring your passport if you plan to drink alcohol, but I wasn't asked to show it. So, it would be good to have about twenty dollars in a pouch just in case, but I ended up not using any cash at all.
Also, after swimming, it gets cold, so a bath towel and a hoodie or T-shirt to wear on top are essential.
Even if you don't usually get seasick, it's a good idea to bring motion sickness medication. The boat isn't that small or shaky, but since we left early in the morning and I hadn't eaten much for breakfast, I did feel a bit nauseous.
After about an hour of snorkeling and sunbathing for a long time, the early morning conditions were surprisingly tiring, and most people were fast asleep on the bus ride back in the afternoon.
体験談を色々読んでこちらに決めました。朝早く集合してバスで現地まで移動。船は綺麗で、室内にはいつでも自由に飲食できる飲み物、カップケーキやヨーグルトなど軽食がありました。昼食も軽いビュッフェ形式のハンバーガー、ご飯、お肉、ポテト、など出ましたが、疲れや酔いと眠気が手伝ってあまり食べれず。帰って別でまた昼食をとりました。
ほとんどの参加者が外国人で、日本人は少しだけ。ツアー催行者の方もアメリカ人ですが、一人日本語がペラペラな方がいて、日本人にも英語の説明の後に日本語で説明してくれます。
この日は天気は良かったのですがなかなかイルカもカメも見つからず、とりあえず停舶して1時間ほどスノーケリングを楽しみました。海の中は透き通ってすごく綺麗。エサを放り投げてたくさんの魚が目の前まで来て楽しかったです。ダイビングを次の日に考えてましたが、スノーケリングで十分楽しめます。
その後、船に戻ってようやくイルカに出会えました。本当にわざとやってるのかと思うほど10頭ほどのイルカが船の近くで一緒に「遊ぼう!遊ぼう!」と泳いで、とてもかわいかったです。
11月始めですが、さほど海は冷たくなかったですが、長いこと入っていると寒くなってきます。ウェットスーツは10ドルかな?でツアー会社ではなく港の受付で借りれます。ここではお菓子、飲み物や港のTシャツやらグッズ等が売っていて、お土産コーナーのようですが、特に何か買ってる人はいなかったです、、。
お財布などは船内のテーブルや椅子の上に荷物やタオルを置いておくかんじなので、カードや大金は念のため持ち歩かないようにしたほうがいいです。お酒を飲む場合のパスポート持参と書かれていましたが特に提示を聞かれませんでした。なので、ポーチに万が一のために20ドルくらい入れていけばいい感じですが、結局一銭も現金は使っていません。
あとは、泳いだ後が寒いのでバスタオルと上に着るパーカーもしくはTシャツは必須です。
あまり乗り物に酔わない人でも酔い止めは持参したほうがいいです。そこまで小型で揺れる船ではないですが、朝早いので朝食をあまりとってなかったりすると酔います。
1時間ほどのスノーケリング、日差しの下で長い間日焼け、朝早いというコンディションは意外に疲れ、昼の帰りのバスはほとんどの人が爆睡してました。午後からアク
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2012/11/08 |
Reviewed by: ery
On the last day of our trip, we decided to book a dinner cruise. I thought about wrapping up our time in Hawaii with this, and it turned out to be the perfect choice! The Royal Hawaiian, which I've always admired, was right in front of us, and we had the best location in the front row.
By the time we arrived at the hotel, there was already a line forming, and I was really glad we splurged on the premium seats. The show and the food were amazing, and the all-you-can-drink alcohol made us feel so happy! I definitely want to participate again the next time I go to Hawaii!
旅行最終日に申し込みました。
ハワイの締めくくりにディナークルーズにしようかと思いましたが、こちらにして大正解でした♡
憧れのロイヤルハワイアン♡
海を目の前に最前列で最高のロケーション♡
・・私たちがホテルに着いた頃にはすでに行列ができていて、ちょっと奮発してプレミアム席にして本当によかったーと思いました。
ショーもご飯も素晴らしく、お酒も飲み放題で幸せ気分になれました♡
またハワイに行くときはぜひ参加したいです♪
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2012/10/05 |
Reviewed by: John and Sheila
We had a wonderful evening at the Royal Hawaiian Luau!!! Beautiful hotel and grounds (took my breath away when we pulled up in the taxi) and beautiful evening. We were the very last ones to arrive (someone stole our taxi!) and I was very upset fearing that we would be seated in the rear. I had paid for the premium seats (forgot I did that, and recommend doing so), however, and they walked us right up to our front row table. It was fabulous. The food was wonderful and authentic, not too much to make us feel stuffed, and not too little that we were hungry after dinner. The entertainment was fantastic, we especially enjoyed the woman doing the emceeing (I'm sorry, I forget her name), the fire dancer and the woman playing Wipe Out on the yukelele. What a terrific night. The entertainment was first rate, the night beautiful, and the drinks were lovely and yummy! We highly recommend. Photos are from my phone, so not the best quality.
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2012/09/20 |
Reviewed by: マーちゃんパパ
We attended the family gathering the night before my second son's wedding. The meal was a proper course dinner, and the luau was of quite high quality, leaving everyone very satisfied. When I told the host of the show that I was getting married the next day, he introduced me to everyone, and I received applause and blessings from them. It seems to have become an unforgettable memory for the couple.
I was thinking of leaving feeling very satisfied, but when I went to pick up the photos taken by the photographer, I was charged $20. Since it was free two years ago, I felt quite disappointed.
Aside from this, it was a wonderful luau, so I recommend it. However, please note that it only takes place on Mondays.
次男の結婚式前夜に家族で参加してきました。
食事はちゃんとしたコース料理、ルアウはかなり質が高く、それぞれ満足度は高いものがあります。
ショーの司会者に「翌日結婚する」と伝えたら、皆さんに紹介してくれて、皆さんから祝福の拍手をいただきました。次男夫婦には忘れられない思い出となったようです。
満足感いっぱいで帰ろうと思い、帰りにカメラマンが撮った写真を受け取りにいったら20ドル払わされてしまいました。2年前は無料だったので、とっても損した気分になりました。
このことを除くと、とても素晴らしいルアウですので、お勧めします。ただし、月曜日だけしかやっていませんのでご注意を。
Thank you for joining us on the precious day before your wedding. We are very pleased to hear that it became an unforgettable memory for you. However, we sincerely apologize that we could not meet your expectations regarding the photos, which was different from your previous visit.
We will take your feedback into consideration and strive to provide even better service in the future. We look forward to your next visit.
ご結婚式の前日という、貴重な日にご参加いただきましてありがとうございました。
忘れない思い出となったとのお言葉をいただき、スタッフ一同非常に嬉しく思います。
ただお写真の件につきましては前回お越しいただいた際とは異なり、ご期待に添えず申し訳ございませんでした。
ご意見を参考にし、今後もよりよいサービスの提供に努めさせていただきます。
またのご利用、心よりお待ち申し上げます。
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2012/09/14 |
Reviewed by: Mr. Anonymous
We almost cancelled due to rain and the height of the river. We are glad we stuck with it!. The guides were fun and knowledgeable, the horses had great personalities, and the scenery was fantastic. A great family trip.
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2012/09/03 |
Reviewed by: どるふぃん
I had high expectations after reading other people's comments, but Jin was not there (>_<) Well, that's fine, but...
There was another young man, but he probably struggles with Japanese and Japanese people. He completely avoided eye contact with the Japanese group and ignored us when we tried to hand him fins and goggles.
A woman explained things in English and then in broken Japanese, but it was just a few words, about 10% of the time spent on English. So I felt a bit uneasy.
- I did see dolphins. They were cute.
- The food was delicious.
I had some communication issues with the tour office this time and had to make phone calls, but I couldn't understand much because they spoke too fast. I asked them to speak slowly, but... I was somewhat confident in my English conversation skills, but I'm particularly bad on the phone...
I dislike being around only Japanese people and have often participated in tours that are mainly in English, but if you want to swim and dive, which involves some risks, and want to receive sufficient explanations,
and if you think you might have trouble negotiating in English in case of issues or inconveniences,
then perhaps it would have been better to apply for a tour that is mainly for Japanese people or run by Japanese or Japanese-owned companies, even among Alan1's tours.
ほかの方のコメントを見ていて、期待していたんですが、ジン君はいませんでした(>_<)まぁそれはいいんですが・・・。
べつの青年がいましたが、彼は多分、日本語&日本人が苦手なのでしょう、日本人グループには、絶対目を合わさなくてスルー、フィンやゴーグルも渡すときスルーされるんです。
女性の方が英語に続き、かたことの日本語で説明してくれましたが、ほんの一言、英語の10%くらいの時間です。だから少し不安でした。
・イルカは見れました。かわいかったです。
・食事は美味しかったです。
今回このツアーのオフィスと連絡の行き違いなどで電話したりしましたが、早口でほとんど聞きとれませんでした。ゆっくりお願いしますと言いましたが・・・。そこそこ英会話には自信あったんですが、電話だと特にダメですね・・・
日本人ばかりは嫌、色んな国の人と触れ合いたい、と英語メインのツアーによく参加してきましたが、
・泳いだり潜ったり、多少の危険が伴い、また充分な説明を受けたい
・トラブルや不都合なことがあった場合、英語で交渉できない
・・・と思われる場合は、alan1さんのツアーの中でも、
日本人&日本語メインの、または日系や日本人が経営、主催のツアーに申し込んだほうが良かったのかな、
と思いました。
Thank you very much for participating this time.
We strive to have staff who can speak Japanese on board, but we sincerely apologize that the service provided by our staff did not meet your expectations this time. Taking your feedback into account, we will re-educate our staff to improve the quality of our service.
Thank you for your valuable feedback. We hope to create tours that everyone will enjoy in the future, and we look forward to serving you again when you visit Hawaii.
この度はご参加いただき誠にありがとうございます。
日本語のできるスタッフが乗船できるように配慮しておりますが、この度はスタッフの対応がご満足いただけるものでなく、誠に申し訳ございませんでした。お客様からのご指摘を受け、今一度スタッフの再教育を行いサービスの質の向上を図りたいと思います。
貴重なご意見をいただき誠にありがとうございました。
今後も皆様に喜んでいただけるツアーにしたいと思いますので、またハワイにお越しの際はご利用をおまちしております。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2012/08/18 |
Reviewed by: Newlyweds
My husband and I were recently married in Oahu and stayed for our honeymoon for 2 weeks. We wanted something really unique to do for the 4th of July and while I was online booking another activity, this fireworks, catamaran sail popped up. I never in a million years thought we would get tickets in time, considering it was the saturday before the 4th, but I placed my order and recieved a confirmation within 24 hours confirming our date for the 4th. It was such a low price, that we really didn't have extremely high expectations. When we arrived on the catamaran the staff were so friendly and educated everyone on the boat. They also went around and took pictures for those who wanted them. We sailed arounf the bay in Wakiki for a a few hours and then when dark hit we sat in the bay and watched the fireworks. It was so romantic and such a breathtaking view. We had the best seats in the house! They offer two free drinks (Alcoholic/Non-Alcoholic) plus appetizers, there are bathrooms, a nice s
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2012/07/10 |
Reviewed by: 匿名希望
The cruise was filled with Japanese people, so it didn't feel like I was in Hawaii. When I watched the countdown fireworks from the deck, there were a lot of people, and everyone counted down together, which was very exciting. The food wasn't particularly delicious, but the atmosphere on the deck was nice. The fireworks viewed from the deck were better than those seen from the beach in Honolulu.
クルーズのフロアーは日本人だらけで、ハワイにいる感じがしなかったです。デッキからカウントダウンの花火を見た時は、人が大勢いて、みんなでカウントダウンをし、とても盛り上がりました。料理は特に美味しいわけでもありませんが、デッキでの雰囲気は良かったです。ホノルルのビーチから見る花火より、デッキから見た花火の方が最高でした。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the fireworks from the ship. All of our staff are looking forward to your next visit.
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
船から花火をお楽しみいただけて大変嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
予約課
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2012/07/08 |
Reviewed by: 匿名希望
We splurged and reserved premium seats, and on April 30th, we attended with my wife and our nephew. When we arrived at the meeting time, there was already a long line, but we were prioritized and guided to the front row table. It seemed that those with general seating were being directed to the front row seats in order of arrival, so I recommend arriving early.
The table we were shown to was a round one right in front of the stage. The backdrop of the oceanfront stage featured Diamond Head, making for a fantastic location. Even though we had premium seats, those who arrived after us were seated with their backs to the stage and Diamond Head, which made the benefits of the premium seating feel a bit diminished.
The meal was served as a course rather than a buffet, and the staff frequently came to take drink orders, so we didn't feel any frustration. Since we were in Waikiki, it felt like there were overwhelmingly more Japanese guests. At our table for nine, aside from the two Americans at the neighboring table, everyone else was Japanese.
I have experienced several luau shows, including those on the outer islands, but this one was not the type where the audience participates with a lot of chatter; it was a well-structured entertainment show to watch. The fire dance, in particular, was the most impressive I have ever seen.
I was glad that the show coincided with my stay in Waikiki, as I was able to enjoy a very luxurious time. Thank you very much.
奮発してプレミア席を予約し、我々夫婦と甥っ子と3人で4月30日に参加しました。
集合時間に行くとすでに長蛇の列が出来ていましたが、優先して最前列のテーブルに案内していただきました。一般席を予約している方は到着順に舞台の前列の席から誘導されているようでしたので、早めに到着することをお勧めします。
私たちが案内されたのは舞台の目の前にある丸テーブルの席でした。オーシャンフロントの舞台の背景にはダイアモンドヘッドがあり、最高のロケーションでした。同じプレミア席でも私たちの後から来た方は舞台とダイアモンドヘッドを背にする席でしたのでプレミア席の<メリット感>が少ないようにも感じました。
食事はビュッフェスタイルではなく、コースのお料理が順番に席に運ばれてきました。飲み物は席の係の方が頻繁にオーダーを聞きに来てくれていましたのでフラストレーションは感じませんでした。
ワイキキですので、印象としては私たち日本人が圧倒的に多く感じました。私たち9人席のテーブルも隣の席の米国人おふたり以外は日本の方でした。
離島も含めてルアウショーの経験はいくつかありますが、観客が<ワイワイガヤガヤ>と参加するタイプのものではなく、全編がしっかりと構成されたエンターテイメントを<観る>というものでした。取り分けファイアーダンスは今まで観た中でも圧巻でした。
今回、週に一回のショーの開催日と私のワイキキ滞在日が合って良かったと思います。とても贅沢な時間を過ごすことが出来ましたから。ありがとうございました。
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2012/05/10 |
Reviewed by: 匿名希望
I was able to see both, although just a little. Well, since it's a tour in nature, I suppose this is to be expected.
The snorkeling was cold, and I was shivering. The weather was bad from early morning, so I should have brought a rash guard. By the way, it was disappointing that I could only see fish and rocks!
The muffin for the light snack was delicious. I couldn't eat lunch because I got seasick. The staff kindly suggested that I could take it back and eat it at the center.
両方とも見れました。ちょっとやけど。まあ自然相手のツアーなのでこんなものかなと思います。
シュノーケリングは寒くて震えてました。当日は朝一から天候が悪かったのでラッシュを用意して行くべきでした。ちなみに魚と岩場しか見えなくて残念!!
軽食のマフィンがおいしかった。昼食は船酔いで食べれませんでした。係の人が持って帰ってセンターで食べてイイよって声をかけてくれました。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2012/03/05 |
Reviewed by: leila k
my husband and i went on the star of honolulu last year for our annual trip to hawaii, and he surprised me the dinner cruise on valentines day! it was just perfect. i thought we were going to go to a regular dinner but instead he takes me to this luxury ship and even got the 5 star!! that was just too much! the jazz music was so relaxing, so much better than the cheesey hula music, and the food was ridiculously delicious ^_^ like i haven't had anything that good since. the steak like melted into my mouth and the appetizers were so yummers too~!!!!
i wish i was in hawaii for valentines again this year so i could go again XD
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2012/01/27 |
Reviewed by: Neko
The crew also joined in the fun, making it a very enjoyable event. I participated in the romance dinner, and the jazz performance was wonderful, with all the food being delicious, which made my family happy as well. The only disappointment was the bus transportation; I understand it was New Year's Eve, but the waiting time for both the outbound and return trips was quite long, and I hope for improvements in that area.
船員さん達も一緒になって盛り上がり、大変楽しいイベントでした。ロマンスディナーで参加しましたがジャズ演奏も素晴らしく、料理も全て美味しく、家族も喜んでいました。
唯一残念だったのはバス送迎で、大みそかで仕方ないとは思うのですが往復とも待機時間がかなりかかり改善を願いたいところです。
Thank you very much for participating in our New Year's Eve Fireworks Cruise. We apologize for the delay in transportation.
We will translate this comment into English and forward it to each manager to help with future improvements.
We are very pleased to hear that you and your family enjoyed the cruise. Spending New Year's in Hawaii with your family is wonderful!
All of our staff look forward to welcoming you again.
Star of Honolulu
Reservations Department
この度は私共のニューイヤーズイブファイヤーワークスクルーズにご参加頂き、誠に有難うございました。送迎にお時間がかかってしまった事はお詫び申し上げます。
こちらのコメントは英訳の上、各マネージャーに転送させて頂き、今後の改善に役立たせていただきます。
クルーズはご家族でお楽しみ頂けた様で大変嬉しく思います。
ご家族でハワイで年越しなんて素敵ですね!
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2012/01/04 |
Reviewed by: タケ凡
I wanted to ride the Star of Honolulu again after my last trip to Hawaii, and while searching, I discovered a fireworks viewing and countdown course on December 31. Since it was a special countdown, I decided to sign up for a more extravagant and memorable experience.
The Star of Honolulu is not just a simple dinner cruise where you enjoy a meal and the night view; it’s a meaningful experience where you sing and dance with the staff. We welcomed the countdown on the deck, and we were able to see fireworks from both the Ala Moana area and the Kahala area, as well as fireworks from various other districts, making for a truly luxurious time.
I also ordered champagne, but when I requested to change it to a non-alcoholic option (Shanmeri) on-site, they handled it without any complaints, and the staff was very kind and helpful. I would love to participate again if I have the chance.
前回の渡ハの時に乗船したスターオブホノルルに再度乗りたく思い、探していると12月31日の花火観賞&カウントダウンってコースがあるのを発見。
折角のカウントダウンなので、ちょっと豪勢に、そして記憶に残るカウントダウンにしたくて申し込みました。
このスターオブホノルル、ただ食事をして夜景を見て楽しむ単純なディナークルーズではなく、スタッフと一緒に歌って踊ってこそ意味のあるコースです。
カウントダウンは、デッキで迎えた訳ですが、アラモアナ地区であがる花火とカハラ地区?であがる花火を両方(その他色々な地区の花火も見える)見ることができ、とても贅沢な時間を迎えることが出来ました。
追加で、シャンパンを頼んでいたのですが、現地でノンアルコール(シャンメリー)に変更をお願いしたのですが嫌な顔ひとつせず対応してくれましたし、スタッフも親切で助かりました。
また機会があったら参加したいと思います。
Thank you very much for participating in our New Year's Eve Fireworks Cruise. This special cruise allows you to enjoy the fireworks from the ship and experience the countdown. We are very pleased that you were able to enjoy a different way of welcoming the new year with us.
We look forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のニューイヤーズイブファイヤワークスクルーズにご参加頂き、誠に有難うございました。このスペシャルなクルーズでは船の上から花火を観賞していただき、カウントダウンをお楽しみただけるクルーズとなっております。
また一つ違った年越しを私共と一緒にお楽しみ頂けた様で私共も大変嬉しく思います。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2012/01/03 |
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Thank you very much for participating in the Independence Day Cruise. We are very pleased to hear that you enjoyed the food, the scenery, and the fireworks. All of our staff are looking forward to your next visit.
Star of Honolulu
この度はインディペンデンスデークルーズにご参加頂き、誠に有難うございました。
お食事、景色、そして花火をお楽しみ頂けた様で大変嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル