Reviewed by: ハワイ好き
I visited on a Saturday, and it wasn't crowded, so we were able to enjoy the slides smoothly! My two children, both in the third grade, were very satisfied sliding down the slides. The wind was strong, so it occasionally felt cold, but when we were in the sun, it got quite hot, making it difficult to regulate our body temperature, haha.
土曜日の利用でしたが、混んでおらずすいすいとスライダーを楽しめました!小学生3年の子供2人も、スライダーで滑って大満足です。風が強いので、時折寒く感じることはいつもですが、日当たりにいるとかなり焼けるので体温調整が難しいですw
| Rating: | |
|---|---|
| Packages: | 【2024年6~9月限定キャンペーン!】1日券 |
| Attended as: | Families with Young Children |
| Posted on: | 2024/08/02 |
| Activity Date: | 2024/07/27 |
Reviewed by: mamasan
This is my third time at Wet 'n' Wild Hawaii. Last time, my grandchild was only a year and a half old, so they don't remember it, but this time they are 8 years old and were the first to jump into the pool and have fun! I felt that there were fewer Japanese visitors compared to last time. I could really see how the strong yen is affecting places like this! We talked as a family about how nice it would be to come back again next year while riding the bus home.
今回で3回目のウエット アンド ワイルド ハワイ 前回孫は未だ1歳半だったので覚えていないのですが、今回は8歳になって来たので、誰よりも早くプールに入って楽しんでいました❣️
前回に比べて日本人が少なくなったのを感じました⁉️
こんな場所にも円高が影響しているのを目の当たりに感じました‼️
又来年もこられたら良いのになっと家族で話しながらバスに乗って帰りました
Thank you for your feedback. We look forward to your next visit.
Aloha Mamasan,
ご意見を頂きありがとうございました。
是非又おこしください。お待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 【2024年6~9月限定キャンペーン!】1日券 |
| Attended as: | Families with Young Children |
| Posted on: | 2024/08/02 |
| Activity Date: | 2024/07/25 |
Reviewed by: まる
The taste of the rice was mediocre, but the portion size was satisfying. The cruise ship is large, so I didn't notice any rocking. Although I couldn't see any whales, I was able to enjoy the hula dance and singing shows.
ご飯の味はイマイチですが、量は満足です。
クルーズ船が大きいので揺れも気になりません。
鯨を見ることは出来ませんが、フラダンスや歌のショーを楽しむ事が出来ました。
Thank you very much for joining our Star of Honolulu dinner cruise. We are delighted to hear that you enjoyed the hula dance and singing show at Pacific Star. The whale watching season runs from January to the end of March. We look forward to welcoming you back for whale watching on the Star of Honolulu next time.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。パシフィックスターでのフラダンスや歌のショーをお楽しみ頂けました様で大変嬉しく思います。鯨の観測の季節は1月から3月末迄となっております。ぜひ次回はスターオブホノルル号ホエールウォッチングでのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 完売御礼【8/1~9/30までのVELTRA特別割引】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2024/07/31 |
| Activity Date: | 2024/07/29 |
Reviewed by: Cody
Review
The cruise was very nice. Sunset was perfect. Prime rib was OK. I was expecting more. The chicken was great! Fish, was ok too. I would do the cruise again. I would upgrade to see if the food was better. Buffet was ok for an.overall rating!
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2024/07/30 |
| Activity Date: | 2024/07/28 |
Reviewed by: Michael
The atmosphere was amazing! Looked very high end and it felt like it. Staff was very friendly and had great service. Super romantic dinner cruise that I highly recommend to any couple looking for a unique Hawai’i experience. Food was really good, not the biggest portions, but still we left satisfied. I will say whatever the dessert was, wasn’t very good. The only negative. It was this fruit flavored cake but it tasted like dish soap. Other than that this is a must!! Beautiful scenery and nice cool breeze with excellent food and live entertainment! We did pay for the middle tier I believe so it was the four course meal with two drink tickets. I think anyone would love this.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2024/07/29 |
| Activity Date: | 2024/07/27 |
Reviewed by: うめさん
If the weather had been better, the color of the sea would have been even more beautiful, which was a bit disappointing, but overall, it was really great! The BBQ hamburgers on the boat were very delicious. There were mostly Westerners, but since the staff were Japanese, I was able to enjoy myself without any problems.
天気さえよければ海の色ももっと綺麗だったのになーと残念でしたが、でも、とてもよかったです!
船上でのBBQハンバーガーはとてもおいしかったです。
9割欧米人でしたが、スタッフさんは日本人でしたので、まったく問題なく楽しめました
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン |
| Attended as: | Friends |
| Posted on: | 2024/07/29 |
| Activity Date: | 2023/11/14 |
Reviewed by: チーダ
There was surprisingly a wide variety of food, and it was quite filling.
I sat on the second floor, and the staff were cheerful, making it lively throughout, like a party venue, which was a lot of fun!
The sunset from the boat was a special moment!
食べ物の種類が意外に多く、食べ応えがある
2階席に座ったが、スタッフが明るく、終始賑やかでパーティー会場のようで、とても楽しかった!
船上からのサンセットは特別な時間でした!
Thank you very much for joining our Star of Honolulu dinner cruise. We are delighted to hear that you enjoyed the buffet and show at Pacific Star. It is an honor for all of our staff to have been able to help you create wonderful memories in Hawaii. We look forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。パシフィックスターでのブッフェ&ショーもお楽しみ頂けました様で大変嬉しく思います。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 完売御礼【8/1~9/30までのVELTRA特別割引】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2024/07/29 |
| Activity Date: | 2024/07/24 |
Reviewed by: はーちゃん
I attended with my mother, who is in her mid-70s and uses a wheelchair. The staff were cheerful and kind, and during the latter part of the live performance, they played songs by Elvis Presley and "Young Man," which my mother really enjoyed. She seemed pleased when they asked her, "Shall we dance?" (although it wasn't actually possible for her in the wheelchair). Thank you very much.
My two teenage daughters said it was just okay, but I think it became a memorable activity as we were able to see the night view of Waikiki and fireworks from the boat.
70代中盤の車いすの母を連れて参加しました。
スタッフの方が明るく親切で、かつ、生演奏の終盤はエルヴィス・プレスリーやヤングマンだったので、母も大いに楽しめました。「Shall wedance?」と、誘っていただいたのが嬉しかったようです(車いすで実際は不可でしたが。)ありがとうございました。
10代の2人の娘はまぁまぁとの事でしたが、船上からワイキキの夜景や花火も見られて、記憶に残るアクティビティになったと思います。
Thank you very much for joining us on the Star of Honolulu dinner cruise with your mother and children. We are especially pleased to hear that your mother enjoyed the entertainment at Pacific Star and the fireworks on Friday. Our entire staff is honored to have been able to help create wonderful memories in Hawaii. We look forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズにお母様とお子様たちもと一緒にお越し頂き誠に有難うございました。パシフィックスターでのエンターテインメントや金曜日の花火も特にお母様が楽しんでいただけ嬉しく思っております。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2024/07/28 |
| Activity Date: | 2024/07/26 |
Reviewed by: まるるん
The plan included a bus pickup, so there were no particular inconveniences getting to the location. The whales were different from what I had imagined, but I think it was nice to have a wonderful boat trip. The boat felt rockier than I expected. Some people were sitting, but most were on the deck on the third floor watching. They announced when we were likely to see whales, so we could spot them quickly, but most of what we saw were just tails or backs, and we couldn't really see the full picture as I had imagined. However, the weather was nice, and it was a fun boat trip, so I was happy with it.
バスでお迎えに来てくれるプランだったので現地までは特に不自由ありませんでした。
クジラは想像していたのとは違いましたが、素敵な船旅ができたので、まあよかったかなと思います。船内は思ったより揺れていた気がします。座っているひともいましたが、ほとんどは3階とかのデッキで見ていました。クジラが出そうなところをアナウンスしてくれるのですぐ見れるのですが、ほとんどがしっぽだけとか背中だけで、なかなか想像していたような全体像をみることはできませんでした。
でも天気が良く楽しい船旅だったので良かったです。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed whale watching and the views from the ship. We hope to see you again soon. All of our staff are looking forward to your visit.
この度は私共のクルーズにお越し頂き誠に有難うございました。クジラの観測や船からの景色をお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【お子様乗船料無料キャンペーン】ホエールウォッチ |
| Attended as: | Families |
| Posted on: | 2024/07/28 |
| Activity Date: | 2024/03/02 |
Reviewed by: yk2022
Since my fifth-grade child has exceeded 132 centimeters, we participated as a parent-child duo. In the past, we tried to go by bus, but we couldn't find the bus stop and ended up lost, so this time we applied for a package that includes transportation.
The tour ends at 3 PM, while the park closes at 4 PM, so our stay is only about 4.5 hours, which isn't very long. However, the wait times for the various slides are short, usually around 15 minutes at most, so we can enjoy ourselves. Just be sure to have lunch before it gets crowded, around 11 AM, and avoid long lines to make the most of our time!
小学5年の子供が132センチを超えたので、親子2名で参加。過去に一度Theバスで行こうとしたが、バス停の乗り場降り場が分からすたどり着けなかったので、今回は送迎つきで申し込み。
16時閉園に対して15時終了のツアーで、滞在時間は4時間半程度と長くはありませんが、各種スライダーの待ち時間は長くても15分程度と短いので満喫できます。ただしランチは込み始める前の11時過ぎに済ます、行列の長いものは避ける、など時間を有効に使う必要があります!
| Rating: | |
|---|---|
| Packages: | 【2024年6~9月限定キャンペーン!】1日券 |
| Attended as: | Families |
| Posted on: | 2024/07/27 |
| Activity Date: | 2024/07/24 |
Reviewed by: Melissa
Well organized, lots of things to do on the island or you can choose to relax and enjoy the beautiful beach and water.
We enjoyed the sand bar adventure, did some kayaking, played volleyball and ping pong.
Bathrooms are a great touch on this serene setting, they are clean and have AC.
The boat ride and back had wonderful views of the surrounding mountains. Everything was pristine and amazing. The staff were friendly. Highly recommend.
| Rating: | |
|---|---|
| Packages: | Kualoa Secret Island Half Day Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2024/07/27 |
| Activity Date: | 2024/07/05 |
Reviewed by: ぺぺぺ
I booked a tour with pickup from a nearby hotel to Hanauma Bay.
For the pickup from the hotel, I communicated to several drivers who seemed to be part of different tours that I was participating in the Hanauma Bay tour and shared my name to find my driver.
The entrance to Hanauma Bay opens at 7 AM, so we waited in line until then. For some reason, one participant from our tour acted as the representative to manage the entrance fee collectively. I wondered what would happen if this person ran away, but they managed to pay without issue.
Although it wasn't us, other tour participants were renting additional life jackets, but the driver said, "It's not on the rental list, so if you pay in cash now, I'll give you the life jackets." Since they couldn't communicate in English, I stepped in to negotiate on their behalf, and reluctantly, the driver handed over the life jackets.
Hanauma Bay was absolutely stunning. Since it was early in the morning, there were fewer people, and we thoroughly enjoyed it.
There is a place to store valuables at Hanauma Bay, so I left cash and other items there, keeping only my phone and the key to the valuables box in a waterproof case around my neck. I left towels on the beach, but they were safe. I think it's better to clean up a bit earlier than the meeting time since there are few showers available.
近くのホテルからハナウマ湾までの送迎付きのツアーを予約しました。
近くのホテルからのピックアップは、何人かのツアーのドライバーらしき人に、ハナウマ湾のツアーに参加している旨と名前を伝えて、ドライバーを見つけました。
ハナウマ湾の入り口が朝7時に開くので、それまで列に並んで待機でした。入園料は何故か、そのツアーの参加者の1名が代表者となり、まとめて管理してました。この人が逃げたらどうするんだと思いましたが、無事払ってくれました。
私達ではありませんが、他のツアー参加者がライフジャケットを追加でレンタルしていたのですが、ドライバーは、"レンタルリストに無いから現金で今払えばライフジャケットを渡す"と言っていました。英語でコミュニケーションできない方々でしたので、代わりに私が間に入って交渉したら渋々ライフジャケットを渡してくれました。
ハナウマ湾は絶景で最高でした。
早朝だったこともあり人も少なく満喫しました。
ハナウマ湾には貴重品を預ける所があるので、現金等は預けて、携帯と貴重品ボックスの鍵だけ防水ケースに入れて首からぶら下げてました。
タオル等は浜に置きっぱなしでしたが、無事でした。
シャワーの数が少ないので、集合時間よりも少し早めに片付けた方が良いと思います。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2024/07/27 |
| Activity Date: | 2024/07/06 |
Reviewed by: santa
Every time I go to Hawaii, I request the sunset dinner cruise. It's been about seven years since my last visit. The weather was nice, and I had a wonderful time enjoying the music and food in a great atmosphere. The lobster was delicious too! The dinner cruise is consistently enjoyable, and I would love to participate again.
ハワイに行くたびにお願いしているサンセットディナークルーズ。約7年ぶりに来ました。
天気も良く、良い雰囲気の中、音楽に料理にと楽しい時間を過ごすことができました。
ロブスターも美味しかったです!
ディナークルーズは安定していて、また参加したいと思います。
Thank you very much for joining our cruise after seven years. We are very pleased to hear that you enjoyed the good weather in Hawaii, as well as the meals and entertainment. We also appreciate your positive review. Please do come back again. All of our staff are looking forward to welcoming you.
この度は私共のクルーズに7年ぶりにお越し頂き誠に有難うございました。ハワイでのお天気も良くお食事とエンターテインメントもお楽しみ頂けました様で大変嬉しく思います。ポジティブな口コミも有難うございます。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【販売終了】選べる無料特典付き!/窓際席またはプライベート席確約!3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2024/07/27 |
| Activity Date: | 2024/07/07 |
Reviewed by: santa
It was my first time back at Hanauma in about seven years. It was beautiful and fun as always. The person who came to pick me up was also very kind. Unfortunately, the water was cold since it was early in the morning.
約7年ぶりのハナウマでした。やはり綺麗で楽しかったです。迎えに来ていただいたくれた方も親切でした。
朝早かったこともあり、水が冷たかったのが残念。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2024/07/27 |
| Activity Date: | 2024/07/07 |
Reviewed by: 青い熊
When I tried to order a "drink" after boarding, I was told to first finish a toast with a "soft drink." One staff member was responsible for many tables, so it took a long time for them to come around. Just when I thought I could finally place my order, it took so long to bring it that an hour had passed since we set sail.
The welcome upon boarding was nice, but the staff's response afterward was really poor. I wondered where the earlier smiles had gone. The last night turned out to be the worst night.
乗船して「飲み物」を注文しようとすると、まずは「ソフトドリンク」で乾杯を終えてからと言われる。一人のスタッフに対して多くのテーブルを担当しているので、回ってくるのが遅い。ようやく注文出来たと思ったら、持ってくるのが遅くて出航して1時間が経過していた。
乗船時のウエルカムは良かったが、終了後のスタッフの対応がすごく悪い。さっきの笑顔をどこに行ったのかと思った。最後の夜が、最悪の夜になってしまった。
Thank you very much for joining our cruise. We sincerely apologize for the delay in serving your welcome drinks and for the poor response from our staff. We will be in contact with the general manager to provide guidance to all staff for strengthening customer service in the future. Thank you for your feedback; we will take this opportunity to continuously strive for improvement.
この度は私共のクルーズにお越し頂き誠に有難うございました。ウェルカムドリンクがすぐに届かず、お飲み物をお出しするのに 大変時間が掛かったことそして、スタッフの対応が悪かったことをお詫びいたします。総支配人と連絡を取り今後のカスタマーサービス強化のための指導をすべてのスタッフにしていく予定です。今回のお声を有難うございます、これを機会に常に改善できるよう心がけていきたいと思っております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2024/07/27 |
| Activity Date: | 2024/07/20 |
Reviewed by: hero
It's understandable that the bus broke down and the pickup was delayed, but I would have appreciated some communication via email or other means. I was quite worried, thinking that I had made a mistake about the pickup location.
バスが故障して少し迎えが遅れたのは仕方がないですが、メール等で連絡が欲しかった。ピックアップ場所を間違えたと思ってかなり心配しました。
| Rating: | |
|---|---|
| Packages: | 【2024年6~9月限定キャンペーン!】1日券 |
| Attended as: | Families with Young Children |
| Posted on: | 2024/07/27 |
| Activity Date: | 2024/07/25 |
Reviewed by: ひろ
The weak yen made it quite an expensive dinner, but it was worth it. Having dinner on the boat while feeling the breeze was special, and both the lobster and steak were delicious! There was a Hawaiian dance show featuring flamenco, and the male dancers were impressive and fantastic! At the end, everyone danced together, which is something we don't do in Japan, so it was fun to dance as a family.
円安のせいでかなり高級なディナーになってしまいましたが、その価値はあるかな、と。
船に乗って風を感じながらのディナーは特別感があったし、ロブスターもステーキも美味しかった!!
フラメンコなどのハワイアンダンスショーがあり、男性のダンスが迫力があって最高でした!
最後にみんなで踊るのですが、日本ではしない事なので家族揃って踊れて楽しかったです。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed our cruise during your trip to Hawaii. We hope to see you again soon. All of our staff are looking forward to welcoming you back.
この度は私共のクルーズにお越し頂き誠に有難うございました。今回のハワイ旅行で私共のクルーズをお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【9月末まで割引中!】選べる無料特典付き!/窓際席またはプライベート席確約!3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2024/07/27 |
| Activity Date: | 2024/07/22 |
Reviewed by: がんとも
Good things:
1. Surprisingly, the inside of the submarine was spacious.
2. We properly went out to sea and boarded the submarine.
3. Was the submarine moving? Was it being pulled by something? In any case, it moved gracefully.
4. I saw a turtle, which really felt like Hawaii.
5. The fish were beautiful to see.
6. The crew was kind.
Disappointing things:
1. I thought there would be Japanese guidance, but there was none at all...
2. Did I need to install Japanese? I forgot to do that...
3. The meeting point was hard to find.
4. When there are a lot of people inside the submarine, it's difficult to peek out the windows.
5. I wish there were a few more attractions.
6. It would have been more fun if we could see a bit more fish.
7. The price they asked for the final photo was unusually high.
良かったこと
①意外と潜水艦の中は広かった
②キチンと沖に出て潜水艦に乗った
③潜水艦が動いていた?何かに引っ張られた?
とにかく優雅に動いた
④亀が見れてハワイって感じがした
⑤魚を見れて綺麗だった
⑥乗組員が親切
残業なこと
①日本語案内だっと思ったが、全く日本語なし…
②日本語インストール必要だった?インストールするのを忘れた…
③待ち合わせ場所がわかりづらい
④潜水艦の中に大人数いると窓を覗くのが大変
⑤もう少しアトラクションがほしい
⑥もうちょっと魚が見れてたら楽しいなぁ
⑦最後に写真を請求されたのが異常に高い
アロハ!
レビューを共有していただきありがとうございます。アトランティスアドベンチャーズで海の底100フィート以上を探検して楽しんでいただけたと聞き、とても嬉しいです!お褒めの言葉に感謝いたします。また、改善点についてのご意見もありがとうございます。お客様のコメントは経営陣と共有させていただきました。
将来的に、私たちの潜水艦やアトランティスクルーズのマジェスティックに乗って、再びアトランティスの冒険をお楽しみいただけることを心より願っております。水中の旅、サンセットクルーズ、または季節限定のクジラ観察クルーズなどをご用意しております。
ぜひ、#atlantishawaiiで私たちのソーシャルメディアをフォローしてください。アフイホウ(次回まで)。
Aloha!
Thank you for sharing your review. We're delighted to hear you enjoyed exploring over 100 feet under the sea with Atlantis Adventures! We appreciate your kind words. Thank you for sharing items in which we may improve. Your comments have been shared with our management team.
We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise.
Feel free to follow us on social media at #atlantishawaii. A hui hou (until next time).
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2024/07/27 |
| Activity Date: | 2024/06/30 |
Reviewed by: しろまる
I was able to see sea turtles and mantas multiple times from the boat. The way the manta slightly raised its wings looked like a greeting and was adorable.
Then it was snorkeling time. My son swam ahead first, and he encountered a relaxed sea turtle, allowing them to swim together for a while. By the time I was called over to see, it had already gone into its hole.
The hamburger was delicious! After snorkeling, it gets cold when the wind hits your wet body, so it's better to have a towel or a jacket (I had a UNIQLO rash guard). They also provided warm drinks (cocoa was popular with the kids).
I got sunburned on my shoulders and calves, which turned "bright red later." Areas that are not usually exposed are prone to sunburn even with sunscreen, so be careful.
船からウミガメやマンタを何度も見ることができました。マンタが両ヒレをちょこっと上げる仕草が挨拶に見えて可愛かった。
そしてシュノーケルタイム。息子が真っ先に泳いで行ったからか、のんびりしていたウミガメに出会いしばらく並泳できたとのこと。私が呼ばれて見に行ったときは穴へ入ってしまったあとでした。
ハンバーガー美味しかったです!
シュノーケル後は濡れた体に風を受けると寒くなるので、タオルや上着(私はUNIQLOのラッシュガード)はあった方が良い。温かい飲み物の提供もありました。(ココアは子どもたちに人気)
日焼けで肩の後ろとふくらはぎが「後から真っ赤」になりました。普段出し慣れていない部位は日焼け止めを塗ってもやられやすいので注意。
| Rating: | |
|---|---|
| Packages: | 【2024年8月指定日限定!】BBQハンバーガーランチ付きプラン |
| Attended as: | Families |
| Posted on: | 2024/07/24 |
| Activity Date: | 2024/07/23 |
Reviewed by: スプリンター
The pickup was 18 minutes late with no apology. The cruise seat was top-notch (secured a window-side private seat). Even though it was a window seat, there was a deck outside, and I could see the backs of people taking photos. The drinks and food were also slow. This time it was a day trip to the Big Island, circling Oahu. I participated in the sunrise at Diamond Head and four tours. However, this was disappointing. One last thing, the dessert and coffee arrived, but the beer did not. This was the situation.
迎えが18分遅れ謝罪無し。クルーズのシートは最上級の(窓際プライベート確保)。シートは窓際といっても外にデッキがあって写真を撮る人の背中が見える。飲み物、料理も遅い。今回ハワイ島日帰り。オアフ島一周。ダイヤモンドヘッド日の出と4つのツアーに参加しました。しかしこれだけは残念でした。最後に一言デザート、コーヒーが来ていてビールが来ていない。こんな様子でした。
Thank you very much for joining our Star of Honolulu dinner cruise. We apologize for the delay of the shuttle bus from Three Star and for the long wait for your meal and drinks. We will be in contact with the general manager to provide guidance to all staff for strengthening our customer service in the future. Thank you for your feedback; we will take this opportunity to continuously strive for improvement.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。スリースターでの送迎バスが遅れたこと、お食事そして、お飲み物をお出しするのに大変時間が掛かったことをお詫びいたします。総支配人と連絡を取り今後のカスタマーサービス強化のための指導をすべてのスタッフにしていく予定です。今回のお声を有難うございます、これを機会に常に改善できるよう心がけていきたいと思っております。
| Rating: | |
|---|---|
| Packages: | 【9月末まで割引中!】窓際席またはプライベート席確約!3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2024/07/24 |
| Activity Date: | 2024/07/01 |
Reviewed by: たろう
I thought everything, from the meals to the crew's service, was perfect!
If you ride on Friday, you can also see fireworks, which is a great deal!
It is a bit pricey, but it's worth experiencing!
食事も船員さんの対応も全てにおいてパーフェクトかなと思いました!
金曜日に乗ると花火も見れてお得です!
値段はしますけど、乗ってみる価値はありますよ!
Thank you very much for joining our Star of Honolulu Dinner Cruise. We are delighted to hear that you enjoyed the five-star dining and entertainment, as well as your overall experience. We are also honored to have been able to help you create wonderful memories in Hawaii, especially with the fireworks at the Hilton on Friday. Our staff looks forward to welcoming you again.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。ファイブスターでのでのお食事とエンターテインメントそして、全体的にお楽しみ頂けました様で大変嬉しく思います。金曜日のヒルトンの花火も見ることができてそして、ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【木・金・土曜限定】豪華5スター(プライムテンダーロイン付き5コース) |
| Attended as: | Couples |
| Posted on: | 2024/07/21 |
| Activity Date: | 2024/07/19 |
Reviewed by: Kara
Really awesome morning- gorgeous waters and lots and lots of sea life!
| Rating: | |
|---|---|
| Packages: | [8:00 AM] Early Morning Snorkel Package |
| Attended as: | Families |
| Posted on: | 2024/07/21 |
| Activity Date: | 2024/06/29 |
Reviewed by: Kara
Me and hubby really enjoyed the beauty in the hardship that Pearl Harbor bodies!
| Rating: | |
|---|---|
| Packages: | Arizona Memorial Tour & Honolulu City Highlights [9:00 AM] |
| Attended as: | Couples |
| Posted on: | 2024/07/21 |
| Activity Date: | 2024/06/24 |
Reviewed by: Kara
Was so beautiful the area this luau was located in! The speakers were a bit hard of hearing but besides that a wonderful evening!
| Rating: | |
|---|---|
| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Friends |
| Posted on: | 2024/07/21 |
| Activity Date: | 2024/06/22 |
Reviewed by: Kara
Happy we got this to get access to everything on grounds!
| Rating: | |
|---|---|
| Packages: | Passport to Pearl Harbor |
| Attended as: | Couples |
| Posted on: | 2024/07/21 |
| Activity Date: | 2024/06/17 |
Reviewed by: Kara
The crew makes sure things run smooth, and the boat is a nice smooth sail as well!
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2024/07/21 |
| Activity Date: | 2024/06/07 |
Reviewed by: Kara
Tax free, easy to get beforehand and skip the line :)
| Rating: | |
|---|---|
| Packages: | Passport to Pearl Harbor |
| Attended as: | Friends |
| Posted on: | 2024/07/21 |
| Activity Date: | 2024/06/07 |
Reviewed by: AYU
This was my first time in Hawaii. After our family ceremony, we went on a dinner cruise in the evening. We chose the three-star option, but changed two of the steak dishes to fish. I had ordered online, and they had everything well organized. The food was delicious, and the person in charge of our table was friendly! At night, we went out on the deck to watch the sunset, and we enjoyed singing and dancing on each floor. It was my first experience, but I would love to participate again when I visit Hawaii.
今回初めてのハワイでした。家族挙式を行った後の夕方からのディナークルーズをしました。3スターを選んでいきましたがそのうちステーキを2人分だけ魚料理に変更しました。ネットで頼んでいましたが、ちゃんと把握して下さってました。料理も美味しかったですし、テーブルを担当してくださった方も気さくでした!夜は夕日を見にデッキに出たり、各フロアごとに歌やダンスも楽しめました。初めてでしたが、ハワイに訪れた際はまた参加したいと思います。
Thank you very much for joining our Star of Honolulu dinner cruise during your first trip to Hawaii. We are very pleased to hear that you enjoyed the dining experience and the singing and dancing on the Three Star. It was also wonderful to see you enjoy the beautiful sunset, and we are honored to have been able to help you create lovely memories in Hawaii. Our staff looks forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズに初めてのハワイ旅行でお越し頂き誠に有難うございました。スリースターでのお食事と歌やダンスもお楽しみ頂けました様で大変嬉しく思います。素敵なサンセットも見ることができてそして、ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【9月末まで割引中!】3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2024/07/20 |
| Activity Date: | 2024/06/27 |
Reviewed by: りりり
The inside of the submarine was clean, and it was nice to see the ocean clearly through the windows. However, I only saw small fish and didn't encounter any large or unusual fish, or turtles at all. This is left to nature, so it's certainly not the fault of the tour, but it was disappointing. I wouldn't mind if the price were higher; I would like to be taken to a place where I can see various tropical fish and sharks.
潜水艦の中はきれいで窓からは海の様子がはっきり見えてよかったのですが、小さい魚ばかりで大きい魚や珍しい魚、亀などは全然みることはできませんでした。これは自然任せなので、決してこのツアーのせいではないのですが残念でした。料金は高くなっても構わないので、色々な熱帯魚やサメなどが見れる場所に連れて行って欲しいと思います。
アロハ!私たちとの最近の体験についてレビューしていただきありがとうございます。期待していたほどの興奮がなかったと聞いて残念です。海はしばしば予測不可能であり、水中生物の目撃は時間ごとに異なります。貴重なフィードバックをいただき感謝しており、チームと共有させていただきます。マハロ!
Aloha ! Thank you for taking the time to review your recent experience with us. We're sorry to hear that it wasn't as exciting as you had hoped. The ocean is often quite unpredictable, and sightings of underwater life vary from hour to hour. We appreciate your valuable feedback and will be sure to share it with our team. Mahalo!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2024/07/20 |
| Activity Date: | 2024/06/25 |
Reviewed by: ms
I was very excited to experience my first dinner cruise in Hawaii. The interior of the ship was very clean, and I was able to listen to live Hawaiian music, take photos of the sunset and Diamond Head, and at the end, everyone danced together. It was a packed schedule, and I had a really fun time. The food was delicious, and I was especially happy to have the experience of enjoying a whole lobster, which is not something you get to do often! The staff were all very friendly, and it became a wonderful memory.
初めてのハワイでのディナークルーズにどんな体験ができるのかとてもワクワクしていました。
船内はとても清潔感がありライブでハワイアンミュージックを聴くことができたりサンセットやダイヤモンドヘッドと写真を撮ったり最後はみんなでダンスをしたりと盛りだくさんでとても楽しい時間を過ごすことができました。
お料理もどれも美味しく、特にロブスターが丸々一尾いただけるという体験はなかなかできないのでとても嬉しかったです!
スタッフのかたも皆さんとてもフレンドリーでとても良い思い出になりました。
Thank you very much for joining our Star of Honolulu dinner cruise. We are delighted to hear that you enjoyed the dining and entertainment at Three Star. It was a pleasure to help you create wonderful memories in Hawaii while witnessing a beautiful sunset. We also appreciate your very positive review. Our staff looks forward to welcoming you again.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。スリースターでのお食事とエンターテインメントもお楽しみ頂けました様で大変嬉しく思います。素敵なサンセットも見ることができてそして、ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。そして、大変ポジティブな口コミも有難うございます。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2024/07/18 |
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Aloha Hawaii lovers,
Thank you for your feedback.
Aloha ハワイ好き、
ご意見を頂きありがとうございました。