Oahu
We toured Pearl harbor and USS Missouri and Patrick was so informative and helpful. He made the experience the best on the island. I would suggest Patrick and Uss Missouri again and again. Thanks Patrick for amazing time!
What a great welcoming and aloha spirit experience. The young lady was most charming, gracious and informative about the whole Hawai'i experience. Answered questions and made recommendations as to sites and luau experiences I wished to take in. One great experience, something I would recommend Hawai'i travelers put their memories list!
Expectations well exceeded!
We went on a trip to Hawaii with my parents, wife, and daughter, a total of six people. There were many unclear parts due to everything being in English, but we were very satisfied with the dance performance.
両親、妻、娘、計6人でのハワイ旅行、すべて英語での対応で意味不明なところはたくさんありましたが、ダンスパフォーマンスに大満足でした。
well organised helpful and informative driver an excursion that should not be missed suitable for all ages
I made a reservation for my daughter who loves slides. Since we had kids with us, we opted for the all-inclusive course (which included transportation, lunch, and drinks). There were plenty of pools and slides for children, and there were many lifeguards, which made it safe to use. My daughter was thrilled and played to her heart's content until closing time.
However, the agency's service was terrible. They didn't come at the scheduled pickup time, and we had to call them to find out that a taxi would be coming. This resulted in a one-hour delay. There was no communication about the return pickup time or where lunch would be served, making the high cost feel wasted. Since we were staying in Ko Olina, I regretted not just taking a taxi myself and eating at one of the places inside, which would have been sufficient. I realize now that it was my fault for expecting service on par with Japan. It was quite unpleasant.
That said, WET & WILD itself is a lot of fun and I recommend it. I plan to go again next year.
スライダー好きな娘のために予約。子連れなので、オールインクルーシブ(送迎、ランチ、ドリンク付き)コースにしました。子供用のプールやスライダーがたくさんあり、監視員も多く安心して利用できた点はいってよかったです。娘も大喜びで、閉園ギリギリまでめいいっぱい遊んでました。
ただ、代理店の対応は最悪で、送迎の時間になっても来ず、こちらから電話してタクシーがくる次第。これで1時間のロス。帰りの送迎はどこに何時か、ランチはどこで何時かなど、何の連絡もなく高いお金を払ったのが無駄になりました。コオリナに宿泊していたので、こんなんなら自分でタクシーで行き、ランチも中に食べるところがあったからそれで十分だったと後悔。日本並みのサービスを求めた自分が悪かったと思うことにします。かなり不愉快でした。
ただWET & WILD自体はとても楽しいところでオススメです。来年もまた行く予定です。
Thank you for using our services.
However, I sincerely apologize for not being able to provide you with proper information regarding lunch times and pickup locations, which resulted in your dissatisfaction.
Considering the future, I have promptly shared your feedback with the operating company.
Thank you for taking the time to comment despite your busy schedule.
We look forward to serving you again.
VELTRA Customer Support Team
この度は、ご利用いただきましてありがとうございます。
しかしながら、きちんとしたランチのお時間や送迎場所などをお伝えできておらず、
ご満足いただける内容のご提供ができませんでしたこと、心よりお詫び申し上げます。
今後のことも考え、ご指摘頂きました内容に関して、早速催行会社へ共有させていただきました。
お忙しいところコメントいただきまして、ありがとうございました。
今後ともよろしくお願いします。
VELTRAカスタマーサポートチーム
Easy and fun, made it a delightful way to land in Hawaii. The deliver was knowledgable too and helped us get to where we were going!!
During our stay, we were worried about the weather because a typhoon was unusually coming, but it was sunny and we were able to swim in the emerald sea! The staff were cheerful and kind, and I’m really glad we used this tour!
私たちが滞在中は珍しく台風が来るということで天気も心配してましたが、晴れててエメラルドの海の中で泳ぐことが出来ました‼︎ スタッフの方々も陽気で優しくてこのツアーを利用して本当に良かったです‼︎
I had a great time on this trip. We were running a bit late due to a road being closed,but that didn't seem to be an issue. I liked that they called to confirm that we were still coming. The crew was great and pretty much left us to just enjoy the ride after they went through safety and other useful instructions.
We went out a decent ways but not too far out to hit the really rough waters (granted I like big waves so I would have been fine with the rougher waters). If there was any interesting wild life, they pointed it out so everyone could see.There's a drink bar. I didn't really use this for anything beyond soda. I did buy one of their cups and still think it was worth it. It's a useful cup. As for space on the boat, there was never an issue with not having enough room to look out over the railing.
Things my husband and I enjoyed about the trip:
> The view - it was quite beautiful
> The fact that it was simple - we really didn't want to do a dinner cruise or be out on a giant boat. All we wanted was to get out on the water and enjoy the view and this was absolutely perfect for that.
> Meeting new people - we had several good conversations with the people on the boat. I rather enjoyed this and it made the trip that much better.
> Sitting on the netting - it was really neat to watch the water through the netting (also comfortable to sit on)
Over all it was a very excellent experience and was exactly what we wanted. I would have been happy spending all day out on the boat. If I ever end back up in the area, I would use them again.
The staff were all very kind and friendly. It was a bit disappointing that the sandy beach wasn't available and that we could only see the turtles from a distance. However, they were very attentive to the children, which allowed us to relax and enjoy ourselves.
スタッフがみなさんとても人柄のいい方たちばかりでした。
砂浜が出ていなかったことと亀を遠くからなんとなく見ることしかできなかったのが少し残念でした。子供たちのことをとても気にかけてくれたので私たちも安心して楽しむことができました。
I was able to see both dolphins and sea turtles, as well as many other fish. The instructor was swimming with an octopus in one hand. The taro burger on the water was quite delicious. I only experienced a little bit of hula dancing, but it felt simple enough that I think I could do it. Although the morning starts early, it was a fulfilling experience that didn't feel like just a half-day tour. The staff were all bright and kind, making it a tour that anyone can enjoy!
イルカもウミガメも会うことができました。もちろん他の魚もたくさん。インストラクターの方はタコを片手に泳いでました。海上のタロイモバーガーもなかなか美味。フラダンスはさわり程度ですが、簡単なものですのでできるようになった気がします。朝は早いですが半日ツアーとは思えない充実した一時でした。スタッフみんなが明るく優しいので誰でも楽しめるツアーです!
Not only was I able to have my parents greeted at the gate, they were accompanied to luggage pick up and to their transportation. They said it was lovely! Thank you!
I participated with a friend in September. Due to the season and timing, we couldn't see the sandbar, and the water was about waist-deep, but afterwards at the turtle point, we saw many sea turtles, and there were also a lot of sea turtles at the snorkeling point, so it was truly moving to swim so close to them (I heard this was lucky). Next time, I want to come back during the season when we can see the sandbar.
友人と9月に参加しました。季節と時間の関係でサンドバーは見れず、腰ぐらいの
水が有りましたが、その後ウミガメポイントではたくさんのウミガメを見れたり、
シュノーケリングポイントでもたくさんのウミガメがいたので、本当に間近でウミガメと泳げたのが本当に感動でした(これはラッキーだったそうですが)次回はサンドバーの見れる時期にまた来たいと思います。
I attended this activities with my friend and it was one of my best memories in hawaii trip! I could see the beautiful sandbar, tropical fish and coral even if the weather was not so good. And especially the crews was just awsome! They are really cheerful, caring and enjoyed the time with us!
It was my first time on a submarine, and I participated at the request of my grandson who is in his first year of university. There were many fish around the reef, and there were turtles as well. However, I was hoping to see more colorful fish. Unfortunately, I wasn't able to take good photos underwater.
潜水艦は初めて、大学1年の孫の希望で参加しました、漁礁には沢山の魚がいました、亀もいました、ただ、もっとカラフルな魚が見えることを期待していました、海中での写真は上手に撮れなかった、残念。
We had such a great time both on the boat and in the water.
The food was great and staff members were all super nice and sweet.
I really appreciate it!
The only one bad thing for me was that I didn't remember/they didn't know how much it cost. I reserved this tour through the internet in advance like 10 days ago and payed with my credit card. Since my friends(there were 5 of us) tried to pay me by cash at the day of the tour but the voucher didn't mention about the price, I asked at the front how much they charged on my credit card. And the lady checked my name on the list and PC and said it's $485. I thought it's a little more inexpensive than I thought, so I asked her to double check and she said it's correct. So we just split the bill. But I found that they charged $695, which was the correct amount, after I left hawaii and got back home...Unfortunately all other friends are form other countries, so I gave up getting the difference in the bill from them. :(
I think the total amount should be on the voucher or at least they should have gave me correct info!
Dinner and show was great. Boat is too crowded: too many people. Employees really worked hard and did a great job. Show was very entertaining and the dancers were fun. All in all a good experience.
Our tour of the Arizona and other memorials was totally worth the tour. Larry our driver was very informative, thorough and went out of his way to make his guests comfortable. We enjoyed learning about the memorials and surrounding areas. Had we driven ourselves, we would not have known many important aspects of the Island. Highly recommend the tour especially if it's the first time on the Island which it was our first. Kudos to Larry!!
I chose the movie village tour and jeep drive. There were many stunning viewpoints, and the weather was great. The chicken steak for lunch was very delicious.
映画村ツアーとジープドライブを選択。絶景ポイントがたくさんあり、天気もよくて最高だった。お昼のチキンステーキがとてもおいしかった。
The weather unexpectedly turned to rain. It wasn't constant, and there were moments of sunshine peeking through the heavy clouds, so it was a rain I could accept. I couldn't help but feel a bit regretful, thinking how much more beautiful it would have been if it had been sunny.
We had plenty of time for snorkeling around the turtle spot and at the sandbar, so I enjoyed it thoroughly. The highlight was definitely the delicious hamburger for lunch. It was amazing.
I felt like the wait for the bus back was unnecessarily long, but my swimsuit dried completely. The bus had air conditioning, so a cover-up is a must.
天気はまさかの雨。ずっとではなく、重い雲の隙間から時々晴れ間が出たので、ま、仕方ないと諦められる雨でした。
晴れてたらもっときれいにみられたんだろうなーと悔しさが残りました。
サンドバーも、ウミガメスポット周辺でのシュノーケリングの時間もたっぷり取れたので、十分楽しめました。
なんといってもランチのハンバーガーの美味しかったこと。サイコーでした。
帰りのバスを待つ時間がなんだか無駄に長いような気がしましたが、すっかり水着も乾きました。バスはクーラー効いてるので、羽織ものは絶対です。
Amazing time and exceeded all hopes and exepectations
This was the best excursion we did this trip and look forward to doing it again next year and a great big thank you to the crew they were awesome
Absolutely beautiful!
I was able to relax with the pleasant sea and scenery.
The hamburger I had on the boat was also delicious!
凄い綺麗の一言!!
気持ち良い海の中と景色でリラックスできました。
船の中で食べたハンバーガーも美味でした!
This was a tour I had always wanted to try, and it turned out to be a wonderful experience as I had hoped! The kids were thrilled, and the boat staff were kind, keeping the children smiling throughout. We even got to see sea turtles, so I highly recommend this tour. However, the air conditioning on the bus during the round trip was too cold. The kids were almost freezing. (This happens a lot in Hawaii. Can't something be done about it?)
一度は行ってみたかったツアーですが期待通りの素晴らしい体験が出来ました!子供も大喜び、船のスタッフも親切で子供も終始笑顔でした。ウミガメにも会えてお勧めのツアーです。ただ行き帰りのバスのエアコンが寒過ぎました。子供が凍えそうでした。(ハワイは多いです。何とかならないですかねえ)
We encountered about ten whales during the cruise. They appeared very close to the boat, which was truly moving. It was a bit disappointing that the Japanese announcements came after the English ones, causing a slight delay in the whale sighting announcements.
クルーズ中に10頭ほどのクジラに遭遇。船のすぐ近くにも現れて感動ものでした。日本語の案内が英語の後なのでクジラ出現のアナウンスがワンテンポ遅れてしまうのが少し残念。
Thank you very much for joining our cruise.
It was lucky to see as many as 10 whales!
This season, our whale watching cruise will start again on December 15th!
If you have the opportunity, please come back to see the whales.
All of our staff are looking forward to welcoming you.
Star of Honolulu
Reservations Department
私どものクルーズにご参加頂き、誠に有難うございました。
10頭もクジラが見えてラッキーでしたね!
また今シーズンも12月15日にホエールウォッチクルーズが始まります!
是非機会があればまたクジラに会いにいらしてください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
We are residents in Hawaii, actually we moved here from California about 5 years ago and while kids are off school on their fall break, I decided to take them out. I didn't realize there's actually a lot to do and see here, thanks to my cousin, Emily, who works for VELTRA that recommended me to do these things.
Kualoa Ranch is amazingly beautiful! We checked-in at 8:00am to do the Full Day Experience Pass and it was the perfect time as we were able to do four different activities. We did the Jungle Expedition and although it was a really bumpy ride (which is quite fun actually), the view of the Chinaman's hat island upon reaching the top after our small hike was breathtaking! We did the Ocean Voyaging which is nice also as we got to see the view of the windward side from a far, the Ranch & Movie Tour, and the Ancient Fishing Grounds & Tropical Gardens Tour. Buffet lunch was also included in the Value Pass and the menu items are so ono(delicous)! Overall, it was a really fun and exciting experience!
The sea turtle snorkeling was amazing. The sea turtles were really close. The ocean was beautiful and fantastic. The snorkeling was so clear that it felt like I could be drawn into the depths of the deep sea, both in areas with coral and those without.
ウミガメ・シュノーケルは最高でした。ウミガメもすごい近くにいました。
海もきれいで最高でした。
シュノーケルはサンゴがあるところとないところの深海の深さをみて吸い込まれそうなくらいきれいでした。
Very interesting, loved both the memorial and the Missouri, think it could have been done in less time though
I couldn't see the sandbar. I think it was due to the tides, but I believe it would be helpful to include the times when it can be seen in the catalog. The explanation from the guide who showed us around was enjoyable.
サンドバーは見る事が出来なかった。潮の関係だと思うがカタログに見る事ができる時期などを記載しておくと親切だと思う。案内してくれたガイドの説明は楽しかった。
We were promptly and happily greeted by Helena as soon as we exited the gate. The leis were very nice orchids, and lasted pretty well for a few days when kept in the refrigerator.
Despite the unfortunate weather, the local staff from the optional company provided us with an amazing experience with their skills and energy. The wind on the boat can be a bit chilly, so it might be a good idea for those who are sensitive to the cold to bring something warm to wear.
天候も生憎だったのにも関わらず、オプショナル会社の現地の方々のスキルとパワーで最高の時間を提供してもらいました。
若干、船上での風が冷たいので寒さに弱い人は厚手の覆うものを用意すると良いかも。