All Reviews for For 4 Year Olds

I was looking forward to the whale watching. On the day of the tour, we were blessed with clear skies and headed to the pickup location with high expectations. When we arrived, the person who greeted us was a woman who couldn't speak Japanese, but when I communicated that I couldn't speak English, she explained everything multiple times using gestures and slow pronunciation. We headed to the port in one car with another Western couple. As a result, there were only four of us on this day’s optional tour. It was quite nerve-wracking to be the only Japanese people, just my husband and I, among the staff and participants, but the staff was very friendly and quickly eased our worries. As soon as we set sail, they served us drinks and light snacks. With the clear weather, I was first moved by the blue sea and sky, the horizon stretching endlessly, and when I looked back, I could see Honolulu across the sea, which was breathtaking. Along the way, a pod of dolphins swam alongside the boat for a while, and we took lots of photos and videos. Since it was just the beginning of the whale watching season, we didn’t encounter any whales, but the private feel of the cruising experience was more than worth the cost of the optional tour. (Of course, they also provided us with a re-boarding ticket for the same season.) During the cruise, they kindly lent me a jacket when they saw I was cold from the wind, took photos for us, and offered us drinks before we even finished the previous ones. Their attentive service was truly exceptional.

楽しみにしていたホエールウォッチング。当日は快晴に恵まれて期待してピックアップ場所に向かいました。ピックアップ場所に現れたのは日本語が伝わらない女性でしたが、こちらも英語が話せないことを伝えると、身振り手振りとゆっくりとした発音で何度も説明してくれました。港へは別の西洋人カップル？と一台の車で向かいました。結果、この日のオプショナルツアー体験者はこの四人だけでした。スタッフも体験者も含めて日本人が私達夫婦二人だけという大変不安な船出でしたが、スタッフの方も大変気さくに話してくださりすぐに不安も無くなりました。出港するとすぐに飲み物と軽食を出してくれました。快晴ということもあり、青い海と空にまず感動、海の先はどこまでも続く水平線、後ろをみると海越しのホノルル、それだけでも感動でした。途中、イルカの群れがしばらく船と一緒に泳いでくれて写真や動画をとりまくりました。ホエールウォッチングのシーズンが始まったばかりということもあり、ホエールには出会うことができませんでしたが、プライベート感抜群のクルージングだけでオプショナルツアー代金以上の感動でした。（もちろん同シーズンの再乗船券はくれました）クルーズ中、風で寒がっている私を見て上着を貸してくれたり、写真を撮ってくれたり飲み物が飲み終わらないうちに次の飲み物をすすめてくれたり本当に手厚い対応をしてくださいました。

I participated in a lunch tour. It was a bit cold, but luckily I was able to swim with turtles, which made me very satisfied. The sandbar had water up to my knees, but the clarity wasn't that great. The hamburger for lunch was also delicious.

ランチのツアーに参加しました。少し寒かったですが、運良くカメと泳ぐことができ大満足でした。サンドバーは膝くらいの水量でしたが透明度はそこまでではなかったです。ランチのハンバーガーも美味しかった。

Due to the tides, you can't experience the sandy areas without water as shown in the photos. Snorkeling in a sea with a visibility of 1-2 meters is impossible. Furthermore, being told about the legitimacy of tipping when disembarking makes you feel empty and unwilling to give a tip. I won't say it's a lie, but using images without certainty is no different from fraud. At the very least, they should provide information about the tides.

潮の干満の関係で、写真にある様な水がない砂地を体験出来ない。
透明度が1-2メートルの海でシュノーケリングはありえない。
また、下船時にチップの正当性を述べられても虚しくなってチップを入れる気にもなれない。
嘘とは言いませんが、確実性のない画像使用は詐欺とかわりません。
少なくとも、潮の干満情報くらいは掲載すべきだ。

The water level forecast for the day of participation was 0.86 feet at 10 AM. So, of course, we participated in the morning. On the way to the sandbar, we were able to see honu (sea turtles) from the boat multiple times! At the sandbar, the staff took many photos of us. Snorkeling was fun, and we were able to see fish. The water wasn't very clear, possibly because the participants were swimming close together, but since it was my first time, I enjoyed it enough. It was windy and cloudy, and it was cold, so it would have been nice if the drinks after getting back on the boat were a bit warmer. It seems that if you don't check the water level before going, there are times when it can be too deep to get off the boat. The staff were all cheerful, friendly, and full of energy! They also spoke Japanese, which was reassuring. Next time, I would like to participate when the sandbar is exposed.

参加日の水位予測は、10時　0.86フィートでした。
ということで、参加は勿論午前中。
サンドバーに行くまでに、船からホヌ(ウミガメ)が見れると言うことで、何回も見れました！
サンドバーでは、スタッフさんがシャッター押して下さって、二人の写真が沢
山取れました。
シュノーケリングも楽しく、お魚も見れました。
参加者がかたまって泳ぐからか、水中は綺麗とは行きませんでしたが、初めてだたので充分楽しめました。
風が強く、曇り空で寒かったので、船に上がってからの飲み物が、もうちょっと温かかったら良かったですね。
参加される方は、水位を調べて行かないと、船から降りれないくらい深い時もあるようですよ。
スタッフは、皆さん陽気でフレンドリーで元気いっぱい！　日本語もちゃんと通じるので安心です。
次回は砂浜が出る時に参加してみたいです。

I participated in this tour. Unfortunately, I was unable to encounter the main attractions, which were dolphins and turtles; it turned out to be just a cruising and snorkeling tour. Since nature is unpredictable, I understand, but it was disappointing that the experience fell far short of my expectations.

I joined the evening plan, but according to the staff, there is a higher chance of encountering dolphins and turtles during the daytime.

The snorkeling was quite cold, but the sea was beautiful, which made me satisfied. However, since they were attracting fish with bait, if there is no bait, you wouldn't see any fish at all, just some coral, so I didn't feel much of a connection to nature.

As for the cruising, there was some rocking, but it wasn't rough, and I didn't feel seasick. However, it was very disappointing not to encounter the dolphins, which were the main attraction. The weather was nice, and I was moved by the sunset! The colors of the sky on the way back were very beautiful, and I was satisfied.

Overall, this tour felt like an à la carte experience without a main dish, but the side dishes were delicious.

Aside from the tour overview, I thought the catering was sufficient in terms of drinks and food. As someone who doesn't particularly seek alcohol, I was quite satisfied with the variety offered.

Regarding the service, there were Japanese staff members who were attentive and provided thorough explanations, so I didn't have any trouble even though I couldn't speak English. I had a meaningful time! Thank you very much.

I hope to have a chance to try again next time.

今回のツアーに参加させて頂きました。表題のメインであるイルカ、亀に遭遇は出来ず、ただのクルージング&シュノーケリングツアーでした。自然が相手なので仕方ないですが想像は大きく下回る結果だったのは残念です。

参加した時間帯が夕方プランだったのですがスタッフさん曰く日中の方がイルカ、亀には遭遇出来る可能性は高いらしいです。

シュノーケリングに関してはかなり寒かったのですが海は綺麗で満足する事が出来ました。しかし餌で魚を引き寄せていたので餌がない場合は全く魚も見れず珊瑚のみが見えたレベルなので自然感は感じられずでした。

クルージングに関しては揺れはあるものの粗くなく酔う事はありませんでした。しかし、メインであるイルカに遭遇出来なかった事は非常に残念でした。天気が良かった事もありSUNSETが見れたのは感動しました！帰りの空の色は非常に綺麗で満足する事が出来ました。

今回のツアーに関してはメインディシュのないアラカルトが美味しいツアーみたいな感じでした。

ツアー概要は別としてケータリングに関しては呑み物、食べ物は充分だったと思います。特にアルコールを求めない自分としてはかなり満足いくバリエーションでした。

対応に関しては日本人スタッフが居てくれ、気に掛けて頂いたり、丁寧な説明もあり、英語が喋れなくても困る事もなく有意義な時間を過ごせました！本当にありがとうございました。

次回、再チャレンジ出来たらと思います。

I had a reservation at 8 o'clock, but I was informed that it was changed to 11 o'clock. However, when they contacted me again, I couldn't answer the phone. When I called back, they said they didn't understand Japanese... Although I was a bit flustered, I managed to understand that the pickup time had changed, and I was able to participate in the tour without any issues!

There were only my husband and me as Japanese participants, so I felt a bit anxious, but the staff were friendly, and the language barrier didn't matter at all! Unfortunately, we couldn't see the whales, but we were able to see sea turtles and a pod of dolphins!! They mentioned that if we didn't see any whales, we could try again, but this time the schedule didn't match.

However, I definitely want to see whales someday, so if I have the opportunity to go to Hawaii again, I will definitely sign up for the same tour. Even though we couldn't see the whales, I really enjoyed the cruise, so it was very worthwhile!

8時に予約していたのですが、あちらから、11時に変更になったと連絡がありました。しかし、再度あちらから連絡があった際、電話に出ることが出来ず。かけ直すと、日本語はわからないとのこと…ちょっと焦りながらも、どうにかピックアップ時間が変更になったことを聞き取れることができ、ツアーに無事参加することが出来ました！
ツアー参加の日本人は、私と主人だけだったので、少し不安でしたが、スタッフの皆さんフレンドリーで言葉の壁なんて関係ありませんでした！
残念ながら、肝心のホエールは見れませんでしたが、ウミガメとイルカの群れを見ることが出来ました！！
見れなかったら再度チャレンジ！ってことだったのですが、今回は日程が合いませんでした。
でも、いつか絶対ホエールを見たいので、ハワイに行く機会があれば、必ずまた同じツアーに申し込みたいと思います。
ホエールを見れなくても、クルーズを楽しめたので凄く価値がありました！

I could clearly see that the staff is committed to safe operations. If you're going to board, it might be better to choose a time in Japanese. I think discussions about fish names and history are better in Japanese than in English. It was interesting to see sea turtles, rays, and sharks under the sunken ship. Unlike an aquarium, you can truly enjoy the depth of the ocean.

安全運行をスタッフが心がけているのが良くわかりました。
搭乗するなら、日本語の時間帯が良いかも。魚の名前や歴史の話など英語よりも日本語がいいと思います。
ウミガメやエイ、沈没船の下にいる鮫など面白かったです。
水族館と違い、奥行きのある海の中が堪能できます。

We encountered a pod of dolphins as soon as we set out to sea, and we were also able to see sea turtles. The dancing on the boat and the captain's hamburgers were delicious. I really enjoyed the hula lesson too!

海に出てすぐにイルカの群れに出会えたし、ウミガメも見ることが出来ました。
船上でのダンスや、船長のハンバーガーも美味しかったです。
フラレッスンもとても楽しめました！

The pool was not good. I had heard that we would be using blue shirts as a marker, but it was an aloha shirt instead. The trip took 1 hour and 40 minutes to get there, and on the way back, even though we had enough people, the driver said one person was still missing, so we had to wait quite a bit and ended up departing 40 minutes late.

Most importantly, despite the plan including a BBQ for lunch, the bento was not something that Japanese people could eat comfortably. For our family of four, it was a terrible experience. The pool was in a state of being reserved for local surfers for hours, and we couldn't get in. That should be something the staff pays attention to.

Unless improvements are made, I cannot recommend this to friends who are going to Hawaii.

プールはダメでした。そもそも青いシャツを目印にと聞いていましたがアロハシャツだったし、行きは１時間４０分帰りは人数がそろってるにも関わらずもう一人来てないと運転手さんが言い、かなり待って集合時間より４０分遅れの出発でした。何よりも昼食ＢＢＱ込みのプランにも関わらず弁当で日本人はとても食べれるような中身ではありませんでした。
私たち家族４人にとっては散々な一のプールは地元のサーファーの何時間もの貸切状態で私たちは入れませんでした。あれは係員が注意すべきです。
改善がない限りハワイに行く友人とかにはお勧めは出来ません。

I had been many dinner cruises in Chicago, Portland and New Orleans, But this was the best one !!! so far.

First time & confused couples must try this !!

I think it might have been because it was November, but the weather was cloudy and, simply put, very cold. I participated in snorkeling while shivering, but the sea was murky and not beautiful at all. The water level was about waist-high, and there was certainly no sandbar.

Also, we formed a pretty tight group while snorkeling, so it was common to get kicked by others' fins...

I was honestly disappointed because I was expecting the images to reflect a different experience.

I think it's better for those participating to consider the timing of their visit.

１１月ということもあったかとは思いますが、お天気も曇りでとにかく寒かったの一言です。
シュノーケリングも震えながら参加しましたが、海も濁っていてきれいとは言えませんでした。水位は腰上くらいで、サンドバーはもちろんありません。
また、集団でかなり固まった状態で列をなしてシュノーケリングをするので他人のバタ足がぶつかることもしばしば…

画像の感じを期待していたので正直がっかりでした。

参加される方は時期を考えて参加されたほうがよいかと思います。

There are many water slides that you won't find in Japan, and it's not just fun for kids—adults can enjoy it even more! It was a great water park. The recommended slides are "Island Racer" and "Shaka."

Since our hotel (Hilton Hawaiian Village) was the first pick-up, we ended up riding for about an hour just for the shuttle to other hotels, which was a bit tiring. (However, we were the first to get dropped off on the way back, so maybe it was fair?)

After the pick-ups at each hotel, we arrived at Wet 'n' Wild in less than an hour! The park was not crowded, possibly because it was a weekday. We arrived right at opening time at 10:30, so we were able to enjoy the morning with almost no wait time after storing our belongings in a locker. However, as others have mentioned, there are some slides that aren't operating in 30-minute intervals (which is a bit vague), so it's better to go with that in mind to enjoy it more. Also, I think it's a good idea to apply sunscreen thoroughly.

I was worried about what to do with my valuables and belongings, but the locker I rented (large) was spacious enough, which was reassuring. The staff at the reception spoke Japanese.

I had so much fun that I experienced muscle pain the next day (for some reason in my arms), so I recommend going if you want to play hard during the latter part of your trip.

日本では見たことのないウォータースライダーがたくさんあり、子供だけではなく、むしろ大人こそ楽しい！？ウォーターパークでした。
お勧めスライダーは「アイランドレーサー」と「シャカ」です。

私達の宿泊していたホテル（ヒルトン・ハワイアン・ビレッジ）へのピックアップが一番だったため、その後各ホテルへの送迎だけで１時間程乗っており、少々疲れました。（しかし帰りは一番最初の降車だったため、まぁ平等なのかも？）

各ホテルへのピックアップが終わると、１時間足らずでウェット・アンド・ワイルドへ到着！
平日だったからかパークは空いていました。ちょうど開園時間の１０時半に到着したため、荷物をロッカーに預けて、午前中はほぼ待ち時間なしで遊ぶことが出来ました。
ただ他の人も書いている通り、３０分区切り（若干アバウト）でやっていないスライダーがあるので、そういうものだと思って行ったほうが楽しめると思います笑　あとは、日焼け止めはバッチリしていったほうがいいと思います。

貴重品や、持ってきたものをどうすればいいか不安でしたが、借りたロッカー（大）は十分な大きさで安心しました。受付は日本語が話せる方でした。

楽しみすぎて翌日からの筋肉痛がキツかったので（何故か上腕）、おもいっきり遊びたい人は、旅後半にいくことをオススメします。

Excellent service. Made the start of trip great. Would recommend this to anyone wanting some special treatment.

Very nice - punctual - good driving trip for us passengers. It was a fine experience including reasonable pricing with snorkeling rental.

Purchased leis in advance of our trip to Honolulu. The representative met us at the gate with a clearly legible sign, two beautiful leis, and was very kind and professional. Highly recommend !

We arranged for a lei greeting at Honolulu airport - unfortunately, our flight from San Francisco was canceled. In the rush to get onto the next flight (which was within an hour of our cancelation) we forgot to inform Veltra about our flight change. When we landed in Honolulu (around 11 pm) we left a voice mail at their office - the next day they called me and then delivered 3 beautiful and fresh orchid leis (nicely packaged) to our hotel. They went above and beyond to help start a GREAT vacation. Thank you!

It was unexpectedly rainy.
I went during the dry season, but I was surprised by the bad weather and the cold.
Especially during snorkeling, there were people shivering from the cold.
If it had been sunny, the scenery would have been beautiful and it would have been amazing.
I would like to try again next time.

まさかの雨でした。
乾季に行ったのですがまさか天気が悪く寒かったです。
特にシュノーケリングは寒くがたがた震えている人もいました。
晴れていればとても景色もよく最高だったでしょう。
次回またチャレンジしたいと思います。

I used to think, "Why go to a pool in Hawaii when there's an ocean?" but after watching a Japanese celebrity visit this facility on a program introducing Hawaii, I wanted to go. Finally, I was able to go this time. They picked us up at the hotel on time, and we set off by bus!!

From the opening at 10:30 AM until closing at 3:30 PM, my husband and I, both in our 40s, screamed our hearts out. Perhaps because it was the end of November, the park was not crowded, and we could enjoy everything without waiting. It was great to let out loud screams and have a blast! However, it seemed like only Japanese people were screaming, while the Caucasians were more subdued... (>_<)

There are plenty of pools for children, so I think even small kids can have a great time. Renting a locker costs $15, but you get $5 back when you return the key. I signed up for a tour without meals, so I had to pay for food separately, but you can get pizza, hot dogs, and hamburgers inside the park for about $10.

Food and drinks other than water are not allowed, and there is a bag check before entering the park.

The Shaka and Tornado rides were terrifying at first, but once I tried them, they were incredibly fun!! However, it seems I was tense, and I felt pain all over my body the next day and the day after.

You won't understand how fun it is unless you go. I highly recommend it for families with children and couples—definitely visit at least once!

海があるのにハワイでプール？と思っていましたが、ハワイを紹介する番組で日本のタレントがこの施設を訪れているのを観て、行きたいと思いました。念願かなってこの度、行くことが出来ました。時間通りにホテルまで迎えに来て貰い、バスで出発！！
１０時半開園から１５時半の閉園まで４０代の夫婦二人で絶叫して参りました。
１１月末だったせいか園内も空いていて、どれも待たずに出来ました。久し振りに大声を出して大騒ぎ！！とりあえず、どれも楽しいです。でも、絶叫しているのは、日本人ばかりで白人は、大人しめ・・・・(>_<)
お子さんのプールも沢山あるので、小さいお子さんでも十分に楽しめると思います。
ロッカーを借りるのに、１５ドル掛かりますが、帰りにカギを返却すると５ドル戻って来ます。私は、食事のないツアーに申し込んだので食事は別料金で自腹でしたが、大体１０ドル程でピザや、ホットドック・ハンバーガーが園内で食べられます。
お水以外の飲食物は、持ち込み禁止で入園する前に荷物検査があります。

シャカやトルネードは、最初、やるまでは恐怖でしたが、やって見ると最高に面白い！！
でも、体に力が入っていたみたいで翌日も翌々日も身体のあっちこっちが痛いです。

とにかく行って見ないと面白さは、わかりません。お子様連れの方もカップルの方も是非、一度は訪れて見て下さい～。

This sunset dinner and snorkel sail was excellent! The catamaran was very spacious with plenty of space to walk around and two spacious clean bathrooms. The staff was incredibly friendly and the photographer was exceptional! The food for dinner was also very good! After being in Hawaii for four days already and snorkeling each day, I am so glad I took with snorkel tour since it was by far the best snorkeling with beautiful reefs and sea life, and the photographer came into the water and took underwater photos of us! A jump drive with all the photos cost $40 and was well worth it! Of note do take some motion sickness medicine, you are on a boat! Overall I would highly recommend this trip to any one who wants to see great corral and beautiful sea life!

I signed up for this tour because my mother said she didn't want to wear a swimsuit. I had thought I would see beautiful fish the whole time while diving, so I was disappointed that I could only see them at certain points. The colors were also dull. My family was happy, but I felt disappointed. I rated it as average, balancing my family's satisfaction with my dissatisfaction. There may not be anyone who wants to participate based on my experience, but for those who don't understand English or families with small children, I recommend joining the tour with a Japanese guide.

母が水着を着たくないと言っていたので、水着を着なくていいこのツアーに申し込みました。
潜っている間中、ずっと綺麗な魚が見られると思っていたので、ポイントごとにしか見られなくて残念でした。色も地味でした。家族は喜んでいましたが、私は残念に思いました。
評価は家族の満足と私の不満を平均して普通にしました。
私の体験談で参加したいと思われる方はいらっしゃらないかもしれませんが、英語がわからない方、小さいお子様がいるご家族の方は日本語ガイドの会の乗船をお勧めいたします。

The sandbar was great with the sea turtles, but the weather was cloudy and very cold (>_<)
However, the ocean was really beautiful, which was nice.

サンドバーはウミガメはすごくよかったですが、天気が曇りでとても寒かったです(>_<)
でも海はすごくきれいでよかったです。

On time pick up and drop off, great friendly driver(Patrick) well done, very organised trip great value. Recommended.

The sea was more beautiful than I imagined. I was moved to find such a beautiful place in the middle of the ocean. I also got to see sea turtles for the first time, and it was the best place ever. The hamburgers were delicious, and the staff were really great to us; I had so much fun♡ I would love to participate again if I have the chance.

海は想像以上に綺麗。
海の真ん中にあんなに綺麗な
場所があるなんて感動でした。
海亀も初めてみれて、最高の場所でした。
ハンバーガーも美味しかったし、スタッフさん達にもすごく良くして頂いて、本当楽しかった♡
また機会があれば参加したいです。

This was our first luau and we weren't disappointed.
The food was so-so.... but the entertainment was first class.
The chief was funny and the dancers were excellent

You can have a rare experience of interacting directly with dolphins. At first, I wasn't particularly interested, but I participated because my wife wanted to join. Honestly, I felt the price was high, but the experience was worth it. I was able to kiss, touch, and swim with the dolphins. The pool was located a bit away from the facility. Participants are not allowed to take photos, but spectators (for a fee) can take pictures. Since the shooting will be from a bit of a distance, I think a DSLR with a telephoto lens is necessary. By the way, the Royal Dolphin Swim takes place in the pool where the dolphin show is held, and I thought I would try that next.

イルカと直接触れ合える貴重な体験ができます。
最初は特に興味が無く、妻が一緒に参加したいということで参加しました。
正直、料金は高いと感じていましたが、十分に納得できる内容でした。
イルカとキス、触る、泳ぐことができました。
プールは施設から少し離れたところでした。
参加者による撮影はできませんが、見学者（料金必要）による撮影は可能です。
少し遠い場所からの撮影となるので、望遠レンズを付けた一眼レフが必要かと思います。
ちなみに、ロイヤルドルフィンスイムは施設内のイルカショーをするプールで行われており、次はこちらを体験しようと思いました。

Many people seemed to get seasick, but it was incredibly fun! I would love to request this again when I go to Hawaii! ♪

船酔い・海酔いになった人も多々いたようですが、
最高にたのしかったです！
またハワイに行ったときはお願いしたいです♪

The sandbar was more beautiful than I imagined! It's a place I want to visit again. The weather wasn't very good, so snorkeling was a bit disappointing, but I got to see sea turtles, and I'm very satisfied!

サンドバーは想像以上にきれいでした！もう一度行きたいと思えるような場所です。
天気があまり良くなかったのでシュノーケリングは少し残念でしたが、ウミガメも見れたし、大満足です！

I participated in somewhat gloomy weather, but luckily I was able to see the sandbar. I also took some really nice photos. I think it would be amazing if the weather were good.

かなりどんよりした天気の中参加しましたが、運よくサンドバーを見ることができました。
とても素敵な写真も撮れました。天気が良ければ最高だと思います。

For water slide lovers, this place is a must! The slide with the red dome and the shaka sign was especially fun.

However, you have to carry a fairly heavy float up the hill by yourself, so it might be tough for just women (even the kids can manage it though).

There are lifeguards present, so it's safe for those with children (they don't talk much and seem to just do their job).

It was cloudy on the day we visited, and by 2 PM it got so cold that we had to change early. The lockers have some cover, but the indoor area is almost non-existent, so having a light jacket would be reassuring.

We requested a shuttle, and the bus was large, departing from the Sheraton. When you get on the bus, you show your reservation ticket to receive a pamphlet and a wristband (pass). Everyone else had pamphlets in Japanese, but for some reason, ours was in English, and since we're not good at English, we couldn't read it at all (laughs).

One disappointing thing was that the restrooms were extremely dirty. I could tolerate the gap at the bottom of the door, but there were too many places that hadn't been flushed... I hesitated to use them at all.

ウォータースライダー好きにはたまりません(∩´∀`∩)
特にシャカと赤いドームがついてるスライダーが面白かったです。

ただし、結構な重みのある浮き輪を自分で持って山を登らなきゃいけないので、女性だけだと大変かと思います(子供達ですら運べるレベルですが…)

ライフガード？がちゃんといるので、お子さん連れでも安心かと。(あんまり話さない、淡々と仕事をしている方達です)

当日は曇りで、14時過ぎには寒くてしかたなくて早めに着替えました。
ロッカーも屋根がある程度で、室内がほぼ０なので羽織物があった方が安心かと。

送迎を頼みましたが、バスは大型でシェラトンから乗りました。
バスに乗るときに、予約券を出してパンフレットとリストバンド？(パス)をつけてもらいます。
他の皆さんは日本語表記のパンフレットなのに、何故か私達のパンフレットは英語表記で、英語が苦手な私達は全く読めませんでした(笑)

残念だったのは、トイレがめちゃくちゃ汚かったこと。ドアの下が結構開いているのは我慢出来ますが、流されてないところが多すぎ…
ちょっと使うのも躊躇う程でした。

I gathered at the Hyatt Regency Hotel on ○○ Street at 6:15 AM, woke up at 5:30, and was at the meeting place 10 minutes early, but the bus didn't arrive. When I asked the hotel staff, I realized it was on the opposite street. I ran to ○○ Street and arrived at the meeting place by 6:17, but there was no one there. Thinking the pickup hadn't arrived yet, I asked other tour company staff present, and they said, "They usually wait for about 10 minutes, so if they haven't come by 30 minutes, you should contact them." So I waited. When they still didn't come, I called the number listed, but it was too early to connect since it was outside of business hours, and the voicemail was in English and quite fast, so I couldn't understand it. I had no choice but to wait until the business hours started at 7:00 to call again, but there was only English-speaking staff, and we couldn't communicate. I explained the situation at the Japanese counter of the Hyatt Regency Hotel, and when they spoke on my behalf, they said, "We waited for about 5 minutes, but since no one came, we left. You can either change the date or try to catch a taxi right now, but it might be too late." Since I had booked optional tours online for other days, I couldn't change it, and I didn't even know the tour location, so I had no choice but to cancel.

Other tour participants were waiting for their people to arrive, and if the phone had connected, I might have made it in time. Above all, the fact that there wasn't a single staff member who could speak Japanese was the most frustrating part.

I reserved a rotating restaurant with a night view on this site, but there were no Japanese-speaking staff there either, and the transportation to Tantalus was not scheduled properly, so it ended up being the same time as the meal. I wanted to go to Tantalus more than have dinner, but I couldn't go, and I really thought I shouldn't have made a reservation on this site!

朝6:15にハイアット・リージェンシーホテルの○○通り集合で、5:30に起きて10分前には集合場所にいたが、バスが来なくてホテルの人に聞くと反対の通りだったことに気がついた。走って○○通りまで行って6:17には集合場所にいたが、姿はなく、まだお迎え来てないのだと思い、そこにいた他のツアー会社の人などにきくと、『大体10分くらいしかは待ってくれるから30分まで待っても来なかったら連絡してみればいいよ』と言われたので待っていた。それでも来なかったので書かれていたところに電話すると、時間が早いため営業時間外で繋がらず留守電も英語でかなり早いためききとれなかった。仕方なく営業開始時間の7:00まで待ってから電話すると、英語スタッフしか居なくて私たちでの会話は無理だった。ハイアット・リージェンシーホテルの日本語カウンターで経緯を説明し、会話してもらうと、『5分くらい待ったが来なかったので出発した。日にちを変えるか、今からすぐにタクシーを拾ってきてもギリギリ間に合うか分からないくらい』とのことだった。他の日もネットでオプショナルツアーを入れていたため変更はきかず、ツアー開催場所も分からないくらいのでやむを得ず断然した。
他のツアーの人は人が来るまで待っていてくれていたし、電話が繋がればすぐに行って間に合ったかもしれないし、なにしろ、日本語が話せるスタッフが一人もいない事が一番嫌だった。

このサイトで夜景の見える回転式レストランを予約したが、そこにも日本語が話せるスタッフはいなくて付いてくるはずのタンタラスの丘送迎も時間設定ができず、勝手に食事開始時間と同じになってしまうため食事よりもタンタラスの丘に行きたかったのに行けず、本当にこのサイトで予約しちゃだめだ！と思った。