Oahu
We had such a great day!! The crew was fantastic.
We loved going out to the beautiful sandbar and getting to look back at the beautiful island!!
We saw a sea turtle on the snorkel part of the excursion and so many fish!! Thanks for a great day.
Went here last year during the firework show 10/10
Hopefully will have another one soon! Everything was great!
We had a great time! The dancers, food, and everything was enjoyable!
My family and I really enjoyed our tour. The scenery is astonishing. Mesmerising view. Our tour guide/driver Precious was very entertaining, friendly, and enthusiastic. Hopefully we can back again to try other tours.
My 3 teen daughters and I had a great trip. Julia was a fantastic tender and our capain was so helpful all around. The BBQ was enjoyed by all. We made 3 mini stops along the way, first at the sandbar, next at a turtle watching spot and finally snorkeling where we saw 2 turtles and a ton of fish. Highly recommend!!
The tour guide is very nice, given a lot of information about which movies were filming at which spots.
Definitely need sunscreen! We enjoyed this tour, especially the historic importance of the place. Take a lot pictures.
The volcanic activity has already calmed down, allowing us to see the areas where lava has flowed and solidified. However, gas is still continuously being emitted, and we can observe that extensive volcanic activity is occurring underground from above.
It was both terrifying and moving to see from the helicopter how the lava flowed over a vast area, causing an entire village to disappear.
I received an email the day before asking me to confirm my reservation by phone, but I was participating in another tour, and when I tried to contact them, no one answered the emergency contact number. Even after leaving a message on the voicemail and sending an email, I received no response.
Moreover, despite it being clearly stated that lunch was included, when I asked the guide around noon, I was told that this tour did not include lunch, and I was even laughed at. I found out on the day that the flight times to Hawaii Island and Oahu Island were completely different, which really stressed me out.
I at least wanted lunch to be provided. For some reason, I was taken to a Japanese-owned bakery in a rural town that I had no interest in, and I wondered what the point was of being asked in advance what I wanted to eat.
The guide provided very little explanation about historical events or legends, mostly just talking about the eruptions from a few years ago. I was disappointed as the stories were only what I had already read in the news or guidebooks.
すでに火山活動は落ち着いているので、溶岩が流れて固まった後をみることができ、まだガスは継続して出続けているので、広大な範囲で火山活動が地下で起こっていることも上空から見ることができます。
ものすごく広い範囲に溶岩が流れ、村ひとつが消滅していってしまったことがヘリから見られて、恐ろしくもあり、感動でもありました。
前日にメールが来て、予約確認の連絡を電話するように書かれて来ましたが、別のツアーに参加していて連絡が遅くなると閉まっていて緊急連絡先にさえ誰も出ず。留守番電話にメッセージを残しても、メールで返事をしても向こうからの返信はありませんでした。
しかも「昼食付」としっかり書かれていたのに、12時頃にガイドに聞くと、このツアーには昼食は付いていないと言われ、かつ、鼻で笑われました。ハワイ島に向かう飛行機の時間も、オアフ島に向かう飛行機の時間も全く違うことが当日に分かり、本当に焦りました。
せめて昼食は出してほしかったです。なぜか全く興味のない田舎町の日本人経営のパン屋に連れていかれましたが、事前に食べたいものを聞かれた意味はなんだったんでしょうか。
ガイドも歴史的なことや伝説はほとんど説明がなく、数年前の噴火の話ばかり。ニュースやガイドブックに載っていた話だけだったのでがっかりでした。
Thank you for your patronage.
However, we sincerely apologize for not meeting your expectations during the helicopter tour, even though you were enjoying it.
Upon reviewing your feedback with the local operating company, we found that flight information was communicated via a separate email, and there are records of replies to that email and return phone calls. Additionally, it was reported that lunch was provided on the day of the tour. However, since you mentioned that you did not receive the service indicated, we take your comments seriously and will strive to improve our services in the future.
We have also sent you a separate email with further details, and we would appreciate it if you could check that.
We apologize for not being able to provide the service you expected this time. We will continue to confirm with the local operating company and begin reviewing the tour page to ensure that similar inconveniences do not occur in the future, while working to enhance our services.
VELTRA
ご利用ありがとうございます。
しかしながら、ヘリコプター遊覧は楽しんでいたいたものの、ご期待に沿えず申し訳ございません。
ご投稿いただいた内容をもとに現地催行会社に確認をとりましたところ、フライト情報は別途メールにてご連絡しており、メールへの返信や折り返しのお電話もされているとの記録がございました。
また、昼食につきましても当日提供されているとの報告がございました。
しかしながら、ご指摘いただいたサービスは受けていないとのことですので、真摯に受け止め、今後のサービス改善に努めてまいります。
詳細につきましては別途メールにてご連絡させていただいておりますので、そちらよりご確認いただけますと幸いです。
この度はご期待に沿ったサービスが提供できませんでしたことお詫び申し訳上げます。
現地催行会社との確認を進め、今後同様のご迷惑をおかけしないためにもツアーページの見直しを始め、サービスの向上に努めさせていただきます。
VELTRA
I participated with my mother/daughter! In the morning, the weather was bad, and there was thunder and rain in the distance, but by early afternoon it cleared up, and I was so happy to see dolphins and whales up close. It was quite rocky, so those prone to seasickness should be careful! Snorkeling was fun, but the waterslide was absolutely amazing and gave a fantastic sense of freedom! The friendly staff and the Japanese guide made it easy to enjoy the experience until the end. I want to participate again with my friends! Thank you very much from the bottom of my heart. Mahalo!!
母/娘で参加しました!
朝は天候が悪く、遠くの方で雷雨も鳴ってましたが昼過ぎには晴れてきてイルカもクジラも近くで見ることができ、嬉しかったです。かなり揺れたので船酔いする方は注意!シュノーケルも楽しかったですがウォータースライダーが開放感抜群で最高でした!フレンドリーなスタッフの皆さんと日本人のガイドさんもいたので安心して最後まで楽しむことができました。
また友達と参加したいと思います!
心からありがとうございました。Mahalo!!
We participated as a family of ten, including my parents and siblings. Both the guide and staff were very kind, and we had a great time. The weather was nice, and the beautiful sea and sky were amazing! The water temperature was a bit cold, but it was manageable once we got used to it. The sandbar was knee-deep, and we could swim comfortably at the snorkeling point, where we also saw fish in the coral area. The hamburgers for lunch were delicious, and everything was great. It was a satisfying tour for the whole family.
両親と兄弟家族で10人で参加しました。ガイドもスタッフもとても親切ですごく楽しめました。
天気もよく、きれいな海!空!最高でした!水温は少し冷たいですが、入っているうちに慣れる程度でした。サンドバーの深さは膝ぐらい、シュノーケリングポイントでも気持ちよく泳げて珊瑚のエリアでは魚もみることが出来ました。ランチのハンバーガーもおいしくて何から何までよかったです。家族みんな満足なツアーでした。
My only complaint was that I couldn't see the sunset and the show at the same time. But it was so wonderful and relaxing. The food was great. The entertainment was amazing. The view was breathtaking.
The staff were all incredibly cheerful and kind, making my time there very enjoyable. I wasn't expecting much from the lunch hamburger, but it was surprisingly delicious. There was plenty of free time, and I thoroughly enjoyed snorkeling, and I was able to see turtles as well. I'm glad I signed up for the tour! Although rain was forecasted, we miraculously had sunny then cloudy weather, and it wasn't particularly cold, so I had a great day. I would love to sign up for the sandbar tour again.
とにかくスタッフの方達、全員すごく楽しげな親切な人達ばかりでとても楽しく過ごせました。ランチのハンバーガーもそれほど期待していなかったのですが、すっごく美味しくて驚きました。自由時間も十分にありますし、シュノーケリングも十分に楽しめますし、亀もしっかり見れましたし、ツアー申し込んで良かったです!雨の予報でしたが、奇跡的に晴れのち曇りという天気で特に寒い事もなく1日過ごせました。またサンドバーのツアー申し込みたいぐらいです。
There were no issues with the pickup from the hotel, the guidance to the boarding, or the transfer to the hotel after disembarking.
As for the whales, they would briefly appear at the surface and then dive below for about 15 minutes. Many participants were intently watching the surface of the water, and when a whale did appear, cheers erupted, with everyone shifting their gaze in that direction, repeating this process.
My initial expectation was to see the whales up close while being splashed by seawater, but it turned out to be more of a distant viewing experience. The captain made efforts to capture them on camera, but I felt that approaching this with high expectations carries significant risks.
集合ホテルからのピックアップ、乗船迄の誘導、下船後のホテルへの移動については全く問題ありませんでした。
問題のクジラですが、水面に僅かに姿を現したかと思うと、15分程度海面下に潜ってしまいます。
多数の参加者が目を凝らして海面を注視しているので、現れると歓声が上がり、そちらの方向に全員が視線を移す、と言う繰り返し。
事前のイメージでは、海水を浴びながらクジラを間近で見られる、と言うモノでしたが、かなり遠景でのウォッチングでした。
船長さんも努力下さり、何とかカメラには納められましたが、大きな期待を持って臨むにはリスクが高いと思いました。
Thank you very much for joining our cruise. We are all disappointed that you weren't able to see enough whales. The captain did his best to make it happen, but we are glad you were able to see some. Please come again. We hope to have you experience many whales up close next time.
この度は私共のクルーズにお越し頂き誠に有難うございました。
クジラの観測が充分に見られなかった様子でスタッフ一同残念に思っております。出来る限りのことは船長も努力しておりますが少しでも見れたことを嬉しく思います。是非またお越し下さい。次回は沢山のクジラを身近で観れたらと思います。
The friendliest staff and best boat ride around! Best day ever!!
Food was really yummy, and the entertainment was so fun! A fun date night away from restaurants
loved the experience, especially with the naturalists!! would recommend to bring sunscreen, it can get hot on the decks. the boat will wander around until a whale is spotted, and stick to that spot for the majority of the time
Had a great time. Definitely would recommend the Royal seating. We left an hour early and arrived a few minutes late, so plan your time wisely with traffic. All you can eat buffet was worth it. Had a few great laughs, enjoyed all the entertainment, crowd participation and cultural teachings. A must do on your list.
We had an awesome time. Checking in was a breeze. The crew was friendly and entertaining! Definitely had the best captain who took her time to track down dolphins and even whales for us to see. A must do if you’re in Honolulu.
Fantastic day, long but we’ll organized and there is so much to see and learn. Our guide Kimoke’o was knowledgeable and gracious! Great stories, kept us all laughing too. Thank you so much for a wonderful day and for sharing the day with us!
If you are looking for the best you have found it. Captain Mark handles the boat like a pro. The staff is the best in the world. The trip and experiences are phenomenal. My husband loved the water slide. I had an amazing time snorkeling. Seeing sea turtles, trigger fish and more. Whales were supper cool. The views are breath taking.
This was such a great luau! The show was just awesome! The 2 guys that did the pig ceremony were great and made us laugh. The dancers were fabulous!! The gal that Did all the introductions of all the dancers and interacted with the audience (MC) was so awesome and interacted with everyone. The organization of the food (which was wonderful) getting everyone though the line in a fast organized manner was great. John our bus driver was great, he was on time, organized… it was just a great experience! Thank you !! I’m one of a group of 6, I tried the poi and I liked it !!
this is a nice day on the water with a nice boat ride. Crew is very nice. It is $160 per person including transportation, and for that you get a seat on the boat maybe if you can find one, a cheeseburger with baked beans and fruit for lunch, a trip to a sandbar where either you play volleyball or stand around, then a trip to a reef to see little fish and turtles.
The staff and crew were amazing as well as the foood. The entertainment
We were picked up by Shorts exactly on time and found our guide to be helpful, kind and informative. He was a great driver and answered any questions we had. He provided clear instructions on what to do when and was very patient with our group that ranged from the elderly in a wheelchair to the young kids. He gave us options on lunch and have us plenty of time to sightsee. Shorts is highly recommended!!!
The food was good, the entertainment and the sunset view was incredible!
The team really went out of their way to give us a great day out on the water, and went out looking to make sure we saw turtles.
We are booking next time we go already
On the day of the tour, it was raining on the bus, but by the time we boarded the boat and reached the area where the whales were, the rain had stopped and the sun peeked out, which was great. The color of the sea was very beautiful.
We didn't see any large whales, but we did catch glimpses of what seemed to be a baby whale! We saw its tail several times and parts of its body, which was wonderful.
Inside the boat, snacks, light meals, and drinks were available for purchase. Since the air conditioning inside the boat was quite strong, I think it's a good idea to bring a light jacket.
I believe this is a tour that can be enjoyed by everyone, from the elderly to small children.
当日、バスの中では雨でしたが、、船に乗り鯨のいる場所につく頃には雨も止んで太陽ものぞいてくれたので良かったです。
海の色がとっても綺麗でしたよ
大きい鯨には、会えませんでしたが、、赤ちゃん鯨でしょうか?!何回も尻尾が見えたり、体の一部が見えたり良かったです。
船内では、スナックや軽食・飲み物が有料販売有りでした。
船内が冷房が強いので、、羽織るもの1枚持っていくといいと思います。
ご年配の方から小さいお子様まで、一緒に楽しむことのできるツアーだと思います
Thank you very much for joining our cruise. We are very pleased to hear that the weather was clear and you were able to observe the baby whale. We hope you can see a whale jump next time as well. Please come again; all of our staff are looking forward to welcoming you.
この度は私共のクルーズにお越し頂き誠に有難うございました。
お天気も晴れて赤ちゃん鯨をご観測頂けました様で大変嬉しく思います。次回は鯨のジャンプも観れたら良いですね。是非またお越し下さい。スタッフ一同お待ち申し上げております。
This was a good choice, very knowledgeable of reef and endangered animals , Fun Responsible Worth it ,More for Adults then small kids but they do have small children aboard . Cheeseburger lunch included alcohol to purchase, fee softdrinks water juice. Do this you won't regret a minute.
Totally enjoyed our tour with Squid. He was so informative, giving us great information about each place we visited (as well as places we passed along the way). Loved the high energy music he played on the bus, which energized the group. Loved the shrimp lunch, which was included. Kudos to Squid. I highly recommend this tour to others. You will not be disappointed.