Reviewed by: Annabelle
Our guide Grover made the experience for us, he was extremely knowledgeable and very thorough. To see the precursor to an eruption was a once in a lifetime experience that will be hard to beat. This is a tour that we would highly recommend.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/10/27 |
| Activity Date: | 2025/10/16 |
Reviewed by: Kara
The tour was well organized from start to finish, and the guides shared great history and culture along the way. An easy way to see BI in a day!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2025/08/20 |
| Activity Date: | 2025/07/01 |
Reviewed by: Hana
A Japanese-speaking guide accompanied us throughout the entire tour and provided very attentive support, which made the experience extremely comfortable and reassuring.
Because there were only a few participants on that day, we were able to take our time at each location and enjoy a relaxed pace.
From the volcano to the waterfall and black sand beach, the tour was packed with highlights, and I was thoroughly satisfied with the entire day.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/02 |
| Activity Date: | 2025/07/31 |
Reviewed by: Mia
We were really lucky with our tour because Kilauea started erupting in the morning of our tour day and we had a helicopter tour at 9:00 AM. We were able to see unbelievable sights from the helicopter as we were flying over the caldera.
The downside of it was that everyone else also knew about the eruption and wanted to get to the volcano park so we were stuck in the traffic for hours with others queuing to get into the park. This affected slightly the schedule of our tour, but we still managed to see the main things, and as I had visited the park before, it didn't matter so much to me. The thing I hoped and expected from the tour most was seeing lava spouting up in the air, and that came true!
Just as a reminder, you don't always get to see lava flowing, but the sights overall are still amazing and definitely worth the trip.
| Rating: | |
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| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/07/28 |
| Activity Date: | 2025/07/09 |
Reviewed by: Marjie
One important thing to note when you arrive at Hilo Airport is to head to the Bus Loading Zone pickup area at the end of the Baggage Claim Terminal. Walk outside of the Baggage Claim area on the first floor, turn right, and proceed toward the restrooms at the west end of the terminal, where a Polynesian Adventure vehicle will pick you up.
Our tour guide, Dexter, was incredibly knowledgeable, as he was born and raised on the Big Island. He was a wonderful gentleman, showing great respect, kindness, and compassion for everyone. A lunch was provided, which included a turkey wrap, kettle-cooked chips, a chocolate chip cookie, and a refillable metal water container. We also made a stop at Big Island Candies for some sweet treats. While we didn't need to wear pants or jackets, wearing hiking boots for ankle support is highly recommended due to the rough and slippery terrain.
Our Blue Hawaiian Helicopters pilot, David (nicknamed "Chewy"), was also very knowledgeable. He videotaped our entire flight upon request, and we even had our photo taken, which was uploaded onto the USB thumb drive. Remember to bring your photo ID. You will also need to view a safety video.
Overall, it was an excellent experience and well worth the money.
| Rating: | |
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| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/04/22 |
| Activity Date: | 2025/04/21 |
Reviewed by: Ileana
Paseo impresionante, muy recomendable, extraordinaria comunicación, organización y responsabilidad
| Rating: | |
|---|---|
| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/01/25 |
| Activity Date: | 2025/01/03 |
Reviewed by: Happy Canadians
Tour bus was easy to find at Hilo airport, driver friendly and very knowledgeable but hard to understand over the speakers. Lunch and water was provided along with a fruit snack. Tour bus on time from site to site and dropped us off at Blue Hawaiian Helicopters for an excellent ride with David. We had plenty of time to walk over to the airport terminal for our flight back to Honolulu.
Be sure to have a light jacket and closed, soled shoes. It is a very long day so rest up for it
| Rating: | |
|---|---|
| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/12/21 |
| Activity Date: | 2024/11/29 |
Reviewed by: Laurie & Karl
We flew from Honolulu to Hilo where we were greeted by our tour guide Dexter who was already waiting at the airport. He was born and lived on the Big Island for his entire life so his knowledge of history on the island was phenomenal. We highly recommend this tour and especially if you're lucky enough to have Dexter as your guide!!! Thank you Dexter for making our experience the best!
| Rating: | |
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| Packages: | Oahu to Big Island Volcano Adventure with Lunch |
| Attended as: | Couples |
| Posted on: | 2024/11/03 |
| Activity Date: | 2024/11/01 |
Reviewed by: Heiko
Flying one hour to a volcano that isn't active isn't worth the effort, time or money. We also saw 2 waterfalls, a lava tunnel, a lava field and Hilo, the town with the airport and closest to the volcano park. But again all not worth the time, effort and money to go. Our guide, Dexter was good but he can't make up for the missing attractions.
| Rating: | |
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| Packages: | Oahu to Big Island Volcano Adventure with Lunch |
| Attended as: | Couples |
| Posted on: | 2024/08/11 |
| Activity Date: | 2024/08/09 |
Reviewed by: Tabatha
We went to a black sand beach, bakery ( try the malasadas they're amazing), craters, lava field, lava tube, and steam vents. We didn't get to try their lunch because someone in the group was car sick(hard to eat when someone is vomiting right in front of you)
For the helicopter ride we went down the coastline instead of over the volcanoes due to weather around there. The pilot was amazing! He was very knowledgeable, funny, and friendly.
This tour would have been a lot better if it wasn't raining (rains there a lot so bring a raincoat just incase) and we didn't have someone who got carsick. That wasn't the tours fault and I definitely would do this tour again.
| Rating: | |
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| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Families |
| Posted on: | 2024/06/01 |
| Activity Date: | 2024/05/20 |
Reviewed by: Roxy
This experience was amazing our tour guide Dexter was great explaining everything very well accomodating everyone’s needs would highly recommend this tour.
| Rating: | |
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| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Couples |
| Posted on: | 2024/05/28 |
| Activity Date: | 2024/05/22 |
Reviewed by: RobinW
Our quide, Dexter was excellent. He was very thoughtful and professional. He made an otherwise rainy, gloomy day a fun day. The tour gave us a great overview.
Glad we were able to put some sunshine in your day! Mahalo for joining us!
| Rating: | |
|---|---|
| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Couples |
| Posted on: | 2024/01/20 |
| Activity Date: | 2023/12/29 |
Reviewed by: Greg
Perfectly organised day, from communication prior to the day to everyone involved in sny part of the tour.
The guide was great, hugely knowledgeable and interesting.
The helicopter trip was perhaps the most incredible thing I have ever done. The ground crew were superb and the pilot made it the best trip ever. After waiting 30 years to do this tour it didn't disappoint.
Could not recommend it highly enough.
This is a very special Adventure and glad we were able to show you the beauty of Kauai. Now you know why they call it the Garden Isle
| Rating: | |
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| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Solo Travelers |
| Posted on: | 2024/01/20 |
| Activity Date: | 2024/01/12 |
Reviewed by: Tom
The timings and organisation of the tour were good. We were picked up from the airport and taken to see the Volcano National Park sites with a good guide who kept us informed and was accommodating of our needs. Unfortunately you can't schedule nature and we didn't see any volcanic activity apart from a little steam, but it was still interesting, especially the lava tube.
We had a helicopter tour with Blue Hawaiian Helicopters to finish off with, but I will not review that part, I will review their admin however. We really wanted a copy of the video of our flight as it was for a 50th birthday, but due to a technical difficulty could not get it at the time. We were told to just drop them a line, but after several emails and calls, still nothing - very disappointed in them.
| Rating: | |
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| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Couples |
| Posted on: | 2023/12/10 |
| Activity Date: | 2023/11/27 |
Reviewed by: Mike B
Dexter was a great guide with tons of information about not only the specific tour items but also the island and people in general. Rainy morning made volcano viewing tough but that’s Mother Nature. The helo tour of volcanos in the afternoon more than made up for things!
| Rating: | |
|---|---|
| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Couples |
| Posted on: | 2023/11/17 |
| Activity Date: | 2023/11/15 |
Reviewed by: Michael Speight
Glad we did it but it's expensive and a very long day. Up at 3:45 to get a taxi to the airport for a 6:00am flight. The tour said lunch included, neither we nor anyone else on the tour thought it would be a packet of chips and a turkey wrap in a box on board the bus. It was. The tour locations were excellent, the volcano, lava tube, waterfalls were all spectacular. The guide was good.
Aloha Michael - Mahalo for allowing us to show you the Big Island! Mahalo for sharing your review. I will pass on you comments about lunch to the team and see if we can do better. Take care. Poly Ad 'Ohana
| Rating: | |
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| Packages: | Oahu to Big Island Volcano Adventure with Lunch |
| Attended as: | Couples |
| Posted on: | 2023/04/01 |
| Activity Date: | 2023/03/08 |
Reviewed by: クロッチ
The volcanic activity has already calmed down, allowing us to see the areas where lava has flowed and solidified. However, gas is still continuously being emitted, and we can observe that extensive volcanic activity is occurring underground from above.
It was both terrifying and moving to see from the helicopter how the lava flowed over a vast area, causing an entire village to disappear.
I received an email the day before asking me to confirm my reservation by phone, but I was participating in another tour, and when I tried to contact them, no one answered the emergency contact number. Even after leaving a message on the voicemail and sending an email, I received no response.
Moreover, despite it being clearly stated that lunch was included, when I asked the guide around noon, I was told that this tour did not include lunch, and I was even laughed at. I found out on the day that the flight times to Hawaii Island and Oahu Island were completely different, which really stressed me out.
I at least wanted lunch to be provided. For some reason, I was taken to a Japanese-owned bakery in a rural town that I had no interest in, and I wondered what the point was of being asked in advance what I wanted to eat.
The guide provided very little explanation about historical events or legends, mostly just talking about the eruptions from a few years ago. I was disappointed as the stories were only what I had already read in the news or guidebooks.
すでに火山活動は落ち着いているので、溶岩が流れて固まった後をみることができ、まだガスは継続して出続けているので、広大な範囲で火山活動が地下で起こっていることも上空から見ることができます。
ものすごく広い範囲に溶岩が流れ、村ひとつが消滅していってしまったことがヘリから見られて、恐ろしくもあり、感動でもありました。
前日にメールが来て、予約確認の連絡を電話するように書かれて来ましたが、別のツアーに参加していて連絡が遅くなると閉まっていて緊急連絡先にさえ誰も出ず。留守番電話にメッセージを残しても、メールで返事をしても向こうからの返信はありませんでした。
しかも「昼食付」としっかり書かれていたのに、12時頃にガイドに聞くと、このツアーには昼食は付いていないと言われ、かつ、鼻で笑われました。ハワイ島に向かう飛行機の時間も、オアフ島に向かう飛行機の時間も全く違うことが当日に分かり、本当に焦りました。
せめて昼食は出してほしかったです。なぜか全く興味のない田舎町の日本人経営のパン屋に連れていかれましたが、事前に食べたいものを聞かれた意味はなんだったんでしょうか。
ガイドも歴史的なことや伝説はほとんど説明がなく、数年前の噴火の話ばかり。ニュースやガイドブックに載っていた話だけだったのでがっかりでした。
Thank you for your patronage.
However, we sincerely apologize for not meeting your expectations during the helicopter tour, even though you were enjoying it.
Upon reviewing your feedback with the local operating company, we found that flight information was communicated via a separate email, and there are records of replies to that email and return phone calls. Additionally, it was reported that lunch was provided on the day of the tour. However, since you mentioned that you did not receive the service indicated, we take your comments seriously and will strive to improve our services in the future.
We have also sent you a separate email with further details, and we would appreciate it if you could check that.
We apologize for not being able to provide the service you expected this time. We will continue to confirm with the local operating company and begin reviewing the tour page to ensure that similar inconveniences do not occur in the future, while working to enhance our services.
VELTRA
ご利用ありがとうございます。
しかしながら、ヘリコプター遊覧は楽しんでいたいたものの、ご期待に沿えず申し訳ございません。
ご投稿いただいた内容をもとに現地催行会社に確認をとりましたところ、フライト情報は別途メールにてご連絡しており、メールへの返信や折り返しのお電話もされているとの記録がございました。
また、昼食につきましても当日提供されているとの報告がございました。
しかしながら、ご指摘いただいたサービスは受けていないとのことですので、真摯に受け止め、今後のサービス改善に努めてまいります。
詳細につきましては別途メールにてご連絡させていただいておりますので、そちらよりご確認いただけますと幸いです。
この度はご期待に沿ったサービスが提供できませんでしたことお詫び申し訳上げます。
現地催行会社との確認を進め、今後同様のご迷惑をおかけしないためにもツアーページの見直しを始め、サービスの向上に努めさせていただきます。
VELTRA
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2023/03/29 |
| Activity Date: | 2023/03/20 |
Reviewed by: Tom M
This was an awesome tour. It went like clockwork and our tour guide, Ernie, was very knowledgeable of the island and took good care of us. I would highly recommend this tour.
| Rating: | |
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| Packages: | Oahu to Big Island Volcano Adventure with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2023/02/04 |
| Activity Date: | 2023/01/11 |
Reviewed by: Ev Marco
The tour guide gave information about all the stops and walked with us the whole time.
This was my most memorable tour in Hawaii.
Aloha Ev - We are honored to have helped you create lifelong memories of your vacation in Hawaii!
Me ke aloha pumehana,
Polynesian Adventures
| Rating: | |
|---|---|
| Packages: | Oahu to Big Island Volcano Adventure with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2022/12/04 |
| Activity Date: | 2022/12/02 |
Reviewed by: Kara
I wish the helicopter was first, as it gets cloudy later in the day which makes it harder to see what you are suppose to on the helicopter.
| Rating: | |
|---|---|
| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Couples |
| Posted on: | 2022/10/12 |
| Activity Date: | 2022/10/10 |
Reviewed by: Yes to Hawaii
Great way to see a lot in 1 day! We flew over from Oahu to Big Island and spent the entire day learning about Volcanoes National Park. Akaka Falls was gorgeous too!
We did the land tour and helicopter combo. Unfortunately, the helicopter tour cancelled because of weather. We joined the rest of the group who was doing the land-only option and saw a few really cool spots including Liliuokalani Gardens and other parts of Hilo town. I wore comfortable shoes (running shoes) and am glad I did because we did quite a bit of walking.
| Rating: | |
|---|---|
| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Couples |
| Posted on: | 2022/09/29 |
| Activity Date: | 2022/04/29 |
Reviewed by: Logan
We had the very best time. I was a little nervous about the price but I would do it all over again.
Glad you had an opportunity to enjoy our Island with us!
| Rating: | |
|---|---|
| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Couples |
| Posted on: | 2022/08/21 |
| Activity Date: | 2022/08/19 |
Reviewed by: Debbie
Everything was amazing. The employees were knowledgeable and kind.
| Rating: | |
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| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Families |
| Posted on: | 2022/07/02 |
| Activity Date: | 2022/06/10 |
Reviewed by: Kara
WHAT A DAY. Ground tour was awesome with stops both in Volcano Natl. Park and included stop at 450 ft. waterfall, famous beach, and local bakery. Guide on bus tour was very nice and knowledgeable of local areas, history, and culture. Company handled flights to and from Oahu, the helicopter ride, and pick up/drop off at airport. It made the whole day easy and breezy!
| Rating: | |
|---|---|
| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Families with Young Children |
| Posted on: | 2022/06/18 |
| Activity Date: | 2022/06/15 |
Reviewed by: Ron Atkins
We took the Big Island 1 Day tour from Oahu, comprising a Big Island tour, finishing with a helicopter flight over the volcano plain. Really well conducted tour and spectacular sight of the volcanos and the surrounding areas.
| Rating: | |
|---|---|
| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Couples |
| Posted on: | 2022/06/06 |
| Activity Date: | 2022/05/11 |
Reviewed by: Denise
We traveled from Oahu to the Big Island and were ready for our adventure. We boarded our helicopter for our sightseeing adventure of the volcanoes. I was extremely lucky to be chosen to be in the co-pilot seat!! What an exciting ride. Our pilot was awesome. He was very informative and answered all our questions. This is the only way to see volcanoes, from the air. When our flight was over we were to be picked up by the tour bus and continue our day. Somehow we were overlooked and no bus picked us up. I called the company and they immediately sent someone to Glenn to pick us up. He fed us lunch and then took us to meet up with Dexter, our tour guide and we enjoyed a day of sightseeing. Even with that little oops, we were very pleased with the whole experience.
| Rating: | |
|---|---|
| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Couples |
| Posted on: | 2022/04/18 |
| Activity Date: | 2022/03/30 |
Reviewed by: Jennifer P
My daughter and I went on this tour, and had an excellent time. Our guide -- Dexter -- was highly knowledgeable about everything: history, geology, culture, botany, you name it. It rained the day we were there: pouring rain at some points that seemed to magically clear up each time we got off the tour bus. But we didn't mind, because Dexter did such a fabulous job of explaining where we were going next, why it was so significant, and what we were passing along the way (he seemed to know each and every different tree species) that we barely noticed the rain. Definitely recommend this trip.
| Rating: | |
|---|---|
| Packages: | Oahu to Big Island Volcano Adventure with Lunch |
| Attended as: | Families |
| Posted on: | 2022/03/20 |
| Activity Date: | 2022/03/16 |
Reviewed by: Disappointed Cajun
Tour was not as enjoyable as expected due mainly to some within the tour group who created delays that impacted the tour. Tour guide was fine albeit somewhat "dry" with regard to "tales." The delays were beyond the tour guide's control but it did take away from the time we had to enjoy the various sites. For the cost, of which the airline fare from Oahu to the Big Island was the major cost involved, it was not worth it. If you're already on the Big Island, the cost is probably worth the tour.
| Rating: | |
|---|---|
| Packages: | Oahu to Big Island Volcano Adventure with Lunch |
| Attended as: | Couples |
| Posted on: | 2022/02/25 |
| Activity Date: | 2022/02/23 |
Reviewed by: Marty
Incredible helicopter tour along with great bus tour of Volcano Natl Park and surrounding areas. Pilot was fantastic and funny. The ride felt very safe. We even got to see whales as a bonus! Ground tour was awesome with stops both in Volcano Natl. Park and included stop at 450 ft. waterfall, famous beach, and local bakery. Guide on bus tour was very nice and knowledgeable of local areas, history, and culture. Company handled flights to and from Oahu, the helicopter ride, and pick up/drop off at airport. Well worth the price.
| Rating: | |
|---|---|
| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Couples |
| Posted on: | 2022/02/21 |
| Activity Date: | 2022/02/16 |
Reviewed by: Mike Drinkwater
It's not hard to complain about things, but honestly, the trip was spot on in most aspects, communication for the most part, although the email said terminal B in Honolulu, and it was actually Terminal 1, but it also put check in at 5:30am, and the flight was actually 7:30am, so plenty of time to adjust. Pick up directions spot on, lunch was provided and ok, I wouldn't write home about it, but there was a lot of walking, so maybe a lite lunch was better.
From a personal stand point, we were only allowed a certain amount of time at each location, I would have spent longer at other locations and less at others, that said, I don't feel like I missed anything, and had I gone on my own, I might have.
So overall, I think it was worth it, I didn't have to worry about booking flights, or getting transportation, lunch, and mapping out where to go, so a lot of headache was saved. I don't think when you book something like this you should expect the greatest trip, they need to balance what works for everyone who will be on that, and in return, we save ourselves a lot of work.
Overall, I would book another tour with Polynesian, it was worth the money.
| Rating: | |
|---|---|
| Packages: | Oahu to Big Island Volcano Adventure with Lunch |
| Attended as: | Couples |
| Posted on: | 2022/01/18 |
| Activity Date: | 2022/01/12 |
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Reply from activity provider
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Aloha Marjie,
Mahalo for your wonderful review!
We’re so glad you had an excellent experience from start to finish, and we appreciate you sharing those helpful arrival details for future guests. It’s fantastic to hear that both Dexter and David (aka “Chewy”) made such a lasting impression with their knowledge, kindness, and genuine aloha spirit. We’ll be sure to pass along your kind words to them—they’ll be thrilled!
We’re also glad you enjoyed the lunch and special stop at Big Island Candies, and we agree—good footwear is a must for Big Island’s diverse terrain. Thank you for choosing Polynesian Adventure; we’re honored to have been part of your Hawaiian journey and hope to welcome you back for another unforgettable adventure soon!
Warmest aloha,
The Polynesian Adventure ʻOhana