Reviewed by: Jpe
Jonah was one of the most accommodating tour guide hosts we have had. He was on time picking us up, he added additional stops for us and tried to point out every point of info he could find. He is very sincere and proud of being a family of Hawaii. We enjoyed the smaller vehicle which was clean. He offered hand sanitizer, water and a step to get into his vehicle. He allowed eating Hawaiian donuts. Told us not to worry about the sand. Said if you didn’t have sand on your feet he didn’t do his job. He provided local insight to the stops and along the way. I would give this tour with Jonah a must do for anyone visiting Oahu. The pace was relaxed and flexible. The sights will be forever lasting. Jonah provided information for future sightseeing and tips for travel. The cost of the trip was a value for that was seen and experienced. It exceeded our expectations. I typically don’t write reviews but this trip and Jonah made it a must.
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| Packages: | Review Rebate Special - Buy One, Get One FREE! |
| Attended as: | Couples |
| Posted on: | 2022/03/11 |
| Activity Date: | 2022/03/10 |
Reviewed by: Chris Yankton
We had a great time with our tour. Our host Jonas was awesome. He shared tons of information about history and sites we visited. We definitely recommend this tour.
Hello Chris,
Thank you for your review. I am glad you had a great time on the tour. I hope you got to try Maguro Bros for poke. I hope you guys are enjoying your time in Kauai and hope to you are able to visit the Islands again.
Mahalo
Jonah
| Rating: | |
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| Packages: | North Shore Sightseeing Experience |
| Attended as: | Couples |
| Posted on: | 2022/02/26 |
| Activity Date: | 2022/02/23 |
Reviewed by: Delbert
My first time to Hawaii and I wanted to experience and see all the island has to offer and this tour was exceptional! Our tour guide Jonah was awesome, and he took the time to answer all our questions as he drove us around the island. He also took pictures of us at all the stops and was accommodating to our needs and let me charge my phone while driving as well as offered us complimentary waters. He gave us ample time at each stop to enjoy the beautiful island and scenery. Would definitely recommend this tour to anyone who is looking to explore all the islands have to offer. He picked us up and dropped us off at our hotel and navigated the tricky traffic situations with ease which made it nice to stay on track with the time. The van also was nice that it was a small enough group that it felt personalized, and we became friends with the other couples in our tour group as well.
Hello Delbert,
Thank you for your review. I am glad you had a great time on the tour with your Dad. Glad you got to see some of the surf contest at Sunset. I hope you had a great time in Hawaii and hope you can visit our islands again.
Mahalo
Jonah
| Rating: | |
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| Packages: | Review Rebate Special - Buy One, Get One FREE! |
| Attended as: | Families |
| Posted on: | 2022/02/21 |
| Activity Date: | 2022/02/18 |
Reviewed by: David Shirk
Colins was very knowledgeable and friendly with our group. Always offering answers to any question that came his way.
| Rating: | |
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Couples |
| Posted on: | 2022/01/22 |
| Activity Date: | 2022/01/18 |
Reviewed by: Yes to Hawaii
The tour was in a mini-bus rather than the larger motorcoach buses. The tour guide was very knowledgeable. I really liked the stop at Waimea Valley the best. It was nice to get out and go on a nature walk. The entire route is fully paved. If you want to swim, there's time to swim too. Lunch was at Fumi's and I'd recommend their garlic shrimp (yum!). Overall, the day was a full day so make sure you get plenty of rest the night before and wear comfortable shoes.
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Friends |
| Posted on: | 2022/01/17 |
| Activity Date: | 2021/09/16 |
Reviewed by: Mike C
Jonah was awesome! Very knowledgeable and patient. He takes his time to answer your questions. He goes above and beyond for his clients. Definitely recommended
Hello Mike,
Thank you for spending your time your review. We really appreciate it. I hope you have a great rest of your trip and hope you found a good Korean Restaurant. I am glad you had to good time and hope you enjoyed seeing the big waves on the North Shore. I hope you enjoy the rest of your trip and hope you have a safe trip back with the family to Calgary.
Mahalo
Jonah
| Rating: | |
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| Packages: | North Shore Sightseeing Experience |
| Attended as: | Solo Travelers |
| Posted on: | 2022/01/11 |
| Activity Date: | 2022/01/09 |
Reviewed by: Kara
This tour had an amazing jam packed day. I was very happy to get to see the Byodo-In temple, as well my family loved the Waimea Falls swim!
Awesome Kara! We are super happy to hear this. Mahalo for sharing and thank you for joining us. We are truly grateful!
| Rating: | |
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Families |
| Posted on: | 2021/12/21 |
| Activity Date: | 2021/12/21 |
Reviewed by: Dianne Cotts
Our driver, Chelsie, was fabulous! I am giving this tour 4 stars because she deserves the stars! Very interesting and informative tour of the Island. As for the transportation…you definitely need to invest & updated the buses with better air conditioning. It was fully packed, not one spare seat on the bus…and the air conditioning was inadequate to keep the bus at a comfortable temperature.
Aloha Dianne,
Thank you for your honest review and for bringing the air-conditioning to our attention. We will be sure to have our maintenance crew check it out. We appreciate the time you have taken and are grateful that you joined us. We hope your visit to Oahu, the Gathering Place, was an enjoyable one.
Mahalo and stay well!
| Rating: | |
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Couples |
| Posted on: | 2021/11/14 |
| Activity Date: | 2021/11/11 |
Reviewed by: Stan bird
I booked for the temple and the falls
Our drivers knowledge and love of the island was what I appreciated the most
Aloha Stan,
We are very happy to hear of your enjoyment. Thank you for spending your day with us, we are most grateful.
Mahalo!
| Rating: | |
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Couples |
| Posted on: | 2021/11/09 |
| Activity Date: | 2021/11/07 |
Reviewed by: David
Our tour guy big Anthony was very funny. He also helped us to understand more about Hawaii culture. We really enjoyed the tour. The Waimea falls was our favorite. First time we saw some beautiful flowers that only can be seen in Hawaii. We will recommend the tour to our friends in future.
Aloha David,
This is so heartwarming to read. We are thankful that you enjoyed yourselves. Thank you for sharing your review and Mahalo for your recommendation.
We are very grateful,
Team E Noa
| Rating: | |
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Couples |
| Posted on: | 2021/09/02 |
| Activity Date: | 2021/08/31 |
Reviewed by: Regina
We enjoy this tour each time we take it. We brought our mom and wanted her to experience the sites of the island. Chelsie was very knowledgeable with details about the different stops, as well as along the route. I would recommend this tour to anyone with plans on visiting Oahu.
Aloha Regina,
Thank you for sharing your beautiful photos! And Mahalo for including your mom, we loved sharing our island with her too! We are very grateful for your continued support and consider you 'ohana (family). We appreciate your recommendation and look forward to your return. Until then, please stay well!
Mahalo!
| Rating: | |
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Couples |
| Posted on: | 2021/08/04 |
| Activity Date: | 2021/08/02 |
Reviewed by: Tina M
My family (especially my children) thoroughly enjoyed swimming with the dolphins. They were apprehensive before we got there, but once we met our guide, (Alisha), she made us all feel at ease. It was a really enjoyable experience! We didn’t want it to end. The work they do with the dolphins is amazing and the staff is very friendly, welcoming and knowledgeable. Such a great cause and experience. Definitely recommend and would go again. We felt Covid-safe and safe with the dolphins. Such amazing and smart animals.
| Rating: | |
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| Packages: | 25-min Dolphin Encounter |
| Attended as: | Families |
| Posted on: | 2021/07/19 |
| Activity Date: | 2021/07/17 |
Reviewed by: Holly Westog
It started out with the driver arriving more than an hour late. He had to use the bathroom upon arrival which delayed us by another 15 mins. We had to rush through everything g. There was no swimming at the waterfall. We walked up to it turned around and walked back. Got to Dole in time for whip to jump back in the van to air in traffic for 1.5+ hours. There was no air conditioning and the speakers didn’t work. We were HOT with no tour/history lesson. HORRIBLE!!
Dear Holly,
Your complaint is very concerning to us. We understand your disappointment and hope you will accept our sincerest apologies. It’s important to us that our guests are more than satisfied and we wanted to let you know that although this reply is late, we did go ahead and resolve the air conditioning and speaker issue immediately.
We spoke to the driver and he was provided with the necessary corrective steps to ensure this will not happen again.
Thank you for your honest feedback as we were very grateful that you joined us. We hope we have a future opportunity to show you our improvements. Until then, please stay well.
Mahalo!
| Rating: | |
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Families |
| Posted on: | 2021/06/24 |
| Activity Date: | 2021/06/21 |
Reviewed by: Wayne O
This was an outstanding tour and I learned a lot about the Hawaiian culture from the guide. He was funny and just one of the nicest persons I have met.
| Rating: | |
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| Packages: | Standard Package (Monday to Saturday) |
| Attended as: | Couples |
| Posted on: | 2021/04/16 |
| Activity Date: | 2021/04/11 |
Reviewed by: ヨシクニ
Activities chosen centered around my 2.5-year-old daughter
In conclusion, it was an incredibly enjoyable experience!!!
We got to touch dolphins and feed them...
It was a unique experience that we usually can't have, and it seems my child had fun.
The adults who participated together also enjoyed it!
The instructor spoke a little Japanese, which I think made it easier to understand.
Since we booked for two families, it was a great deal to be able to split the photos after the activity, haha. On the other hand, I wanted to film some videos, but once you participate, that's not possible...
Next time, I strongly want to let my child join a longer plan. And for my child to enjoy that, English skills are absolutely necessary. This was a day where I vowed to encourage my child to study English, using this activity as motivation, haha.
2歳半の娘を中心に選んだアクティビティ
結論、非常に満喫の楽しい体験でした!!!
イルカに触ったり、餌をあげたり、、、
普段できない体験ができて、子供も楽しめたようです。
一緒に参加した大人も楽しかった!
インストラクターは少し日本語も話してくれて、わかりやすかったと思います。
1予約2家族で参加したので、参加後の写真を折半して購入できたのはお得でした 笑 逆に、動画を撮ってあげたいなぁ、と思ってたけど参加しちゃうとそれが叶わないのは仕方なし。。。
次回は子供だけでもっと長い時間のプランに参加させてあげたいと強く思いました。 そして、それを子供が楽しむためには英語力が絶対に必要。 このアクティビティを糧に英語勉強にも励んでもらえるように頑張ろうと誓った親父の1日でした 笑
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| Packages: | 【割引特典付き】濡れずにイルカと触れ合える!ウィー・ファミリー・フィンズ&ファン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/12/01 |
| Activity Date: | 2019/11/23 |
Reviewed by: ニャンコ
It was just a 10-minute program, but I was able to feed the dolphins three types of fish, dance with them using my favorite toy that I chose, and take a lot of photos with the dolphins. I'm really glad I participated in such a fulfilling program!
I think my enjoyment was also due to my complete lack of issues with English. Since communication with the trainers and the reception staff is in English, I imagine that those who lack confidence in their English conversation skills might only enjoy about 70-80% of the experience.
たったの10分のプログラムでしたが
イルカに3種類の餌の魚をあげたり
自分の選んだ好きなおもちゃでイルカと一緒に踊ったり、イルカと沢山の写真を撮っていただいて大変身のあるプログラムで参加して良かったです!
ただ私は英語能力に関しては全く問題ないのも楽しめた要因だと思います。トレーナーの皆さんや受付の方とコミュニケーションは英語になるので英会話に自信が無い方は楽しさも7-8割になるのかなぁと想像してます。
| Rating: | |
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| Packages: | 【割引特典付き】濡れずにイルカと触れ合える!ウィー・ファミリー・フィンズ&ファン |
| Attended as: | Friends |
| Posted on: | 2019/11/25 |
| Activity Date: | 2019/11/01 |
Reviewed by: Youran
This is the second time I have booked a limousine transfer on this site, and the limousine was newer than the last time. The staff was also very kind, so my whole family is happy. I would like to request a transfer through this site again next time.
このサイトで今回リムジンでの送迎を予約したのは2度目ですが、前回よりも新しいリムジンで、担当者も大変親切でしたので、家族皆で喜んでおります。
次回もこのサイトで送迎をお願いしたいと思っております。
| Rating: | |
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| Packages: | 空港⇒ホテル<HIGRADE リムジン/10名乗り> |
| Attended as: | Families |
| Posted on: | 2019/07/18 |
| Activity Date: | 2019/07/15 |
Reviewed by: トシちやん
I participated in the Dolphin Encounter where you can swim with dolphins. The explanation was in English only, but they spoke slowly with gestures, making it easy to understand. Above all, the dolphins were adorable, and it was a lot of fun. I now have another wonderful memory from Hawaii.
イルカと一緒に泳げる ドルフィン・エンカウンターに参加しました。
説明は英語オンリーでしたが、身振り手振りでゆっくりとお話ししてくれたのでわかりやすかったです。
何よりイルカが可愛くてとても楽しかったです。
ハワイでの良いおもいでがまた一つ増えました。
Aloha Toshi-chan! Thank you for joining us at Dolphin Quest! We're happy to hear you enjoyed your dolphin encounter with us. Our programs are designed to be fun, engaging, and interactive for all guests, regardless of language. Thank you again for the review, hope to see you again. Mahalo!
Aloha トシちやん! Thank you for joining us at Dolphin Quest! We're happy to hear your enjoyed your dolphin encounter with us. Our programs are designed to be fun, engaging and interactive for all guests, regardless of language. Thank you again for the review, hope to see you again. Mahalo!
| Rating: | |
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| Packages: | イルカと泳ぐ!ドルフィン・エンカウンター |
| Attended as: | Families |
| Posted on: | 2019/07/15 |
| Activity Date: | 2019/07/09 |
Reviewed by: あみちゃん
The children were overjoyed. The airplane arrived early, so there were no cars at the pickup location, so I made a call. Then a limousine arrived, a very long car, and the children were extremely excited.
子供たちは大喜びでした。飛行機が早く着いたので、ピックアップ場所には車がまだきてませんでしたので電話しました。そしたら来たのはリムジン、長ーーーい車、と、子供たちは大興奮でした。
| Rating: | |
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| Packages: | 空港⇒ホテル<SUV/6名乗り> |
| Attended as: | Families with Young Children |
| Posted on: | 2019/05/12 |
| Activity Date: | 2019/05/01 |
Reviewed by: のりか
I felt that Kahala was a better choice than Dolphin Park due to the location and timing, even though it seemed a bit overpriced. The photos turned out well, but I was disappointed when my child said they didn't want to participate again because the water quality was full of algae. I also thought it looked like a muddy pond.
ドルフィンパークより、カハラの方が、場所と時間の都合上良かったので、割高に感じましたが、参加しました。写真はうまくとって頂き、良かったのですが、水質がこけだらけで、次参加したくないと子供から言われて残念でした。私も、泥池に見えました。
| Rating: | |
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| Packages: | イルカと泳ぐ!ドルフィン・エンカウンター |
| Attended as: | Friends |
| Posted on: | 2019/05/08 |
| Activity Date: | 2018/03/28 |
Reviewed by: きたのうみ
I used this service for round trips to the hotel with my elderly parents and my family of five. Both trips were in a limousine type vehicle. The driver was very good, but compared to Japan, the roads were not well paved, so it felt a bit bumpy. I thought the limousine would be wider, but it wasn't that spacious.
高齢の両親をつれ、家族5人のホテル往復に利用しました。往復ともリムジンタイプでした。運転手の方は大変良かったですが、日本と比較して舗装がよくないため、すこし弾む感じがしました。リムジンは幅もあると思っていましたが、横幅はそんなにないです。
| Rating: | |
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| Packages: | 空港⇒ホテル<SUV/6名乗り> |
| Attended as: | Families |
| Posted on: | 2019/05/06 |
| Activity Date: | 2019/04/29 |
Reviewed by: DK.
I had reserved a shuttle service, but after waiting 5 minutes past the scheduled arrival time, I called to confirm and was told they were on their way and to wait. After waiting for another 10 minutes without any sign of them, I informed the staff at the hotel where we were staying, and they made several calls, but in the end, we waited for 40 minutes without the shuttle arriving, so we took a taxi instead. (The taxi fare was refunded.) Once we arrived at the destination, everything went smoothly, and the kids enjoyed themselves. I've heard about shuttle troubles happening abroad, but it was my first experience, so I felt a bit disappointed.
送迎を予約していましたが到着予定時間5分を過ぎても来ないので、電話で確認したところ向かってるから待っててと言われました。
その後10分程待ちましたが、やはり来ないので僕らが宿泊してるホテルのスタッフにも伝え、何度か電話してもらいましたが結局40分待っても来なかった為、タクシーで向かいました。(タクシー代は返金対応しました。)
現地到着後は、特に問題なく子供達も楽しんでいました。
送迎トラブルは海外ではよく聞きますが、はじめてだったので少し残念な気持ちになりましたね。
| Rating: | |
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| Packages: | 濡れずにイルカと触れ合える!ウィー・ファミリー・フィンズ&ファン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/05/04 |
| Activity Date: | 2019/05/03 |
Reviewed by: ri-sa
My 9-year-old daughter participated in the experience. It was raining from the morning, and since she was attending alone, I had some concerns about how it would go until it started. However, once it began, she seemed to enjoy the experience. The story about the turtles was explained in English, but it was easy to understand, as they occasionally included Japanese words and used photos and models, so she seemed to grasp most of it.
Although she participated alone, there were Japanese children in the same group, so she quickly warmed up to them and chatted happily. She was able to interact with the dolphins much more than she had expected, and she looked very satisfied.
9才の娘が体験。
雨も朝から降っていて、一人で参加の為、どんな風になるのか始まるまで、不安も少しありましたが、始まると楽しそうに体験出来ていました。カメのお話も英語での説明ですが、分かりやすく時々日本語単語を交えて、写真や模型なども使ってくれて、だいたいは理解していたようです。
一人で参加でしたが、同じグループには日本の子どもたちがいたこともあり、すぐに打ち解けて仲良く話したり、イルカとも思っていたよりたくさん触れ合えて子どもは大満足の様子でした。
| Rating: | |
|---|---|
| Packages: | お子様向け!キッズ・アクアティック・アドベンチャー |
| Attended as: | Families with Young Children |
| Posted on: | 2019/04/04 |
| Activity Date: | 2019/03/31 |
Reviewed by: saburina
The dolphins were very smart and adorable, and I was satisfied with the fun interaction. My nephew, who participated with me, was also thrilled. The water in the lagoon was murkier than I had imagined.
During the wait, the reception area was very cold due to the strong wind, so we moved and sat on a chair by the pool, but we were soon asked to leave by a hotel employee since it was for hotel guests only, which is understandable.
After the interaction, the price for the photos we had taken was high... so I deducted one star for that.
イルカさんがとてもお利口さんで可愛らしく、楽しく触れ合えて満足です
一緒に参加した甥っ子も大喜びでした
ラグーン内の水は想像より濁ってました
待ち時間、受付場所は風が強くとても寒かったので移動し、プールサイドのチェアに腰掛けましたが、すぐにホテル従業員に退去するように注意されました(:_;)※宿泊客専用なので仕方ないですね
触れ合い後、撮影してもらった写真の値段が高くて…
その分☆1つマイナスとさせてもらいました
Aloha Saburina! Thank you for joining us at Dolphin Quest. We hope your encounter was one to remember, as you learned about and interacted with our dolphins. We offer various photo packages to choose from after your program for guests who would like a souvenir of their experience. We hope to see you again for another dolphin encounter with better weather conditions.
Mahalo!
Dolphin Quest Oahu
Aloha Saburina! Thank you for joining us at Dolphin Quest. We hope your encounter was one to remember, as you learned about and interacted with our dolphins. We offer various photo packages to choose from after your program for guests who would like a souvenir of their experience. We hope to see you again for another dolphin encounter with better weather conditions.
Mahalo!
Dolphin Quest Oahu
| Rating: | |
|---|---|
| Packages: | イルカと泳ぐ!ドルフィン・エンカウンター |
| Attended as: | Families |
| Posted on: | 2019/03/21 |
| Activity Date: | 2019/03/11 |
Reviewed by: さくら
We participated in the Mini Dolphin Encounter with my 6-year-old child and my husband. I was prepared for the English explanation after seeing other people's comments, but perhaps due to the rainy season and the chilly weather, there were only the three of us. At the reception, they asked if we preferred the explanation in English or Japanese, and to my pleasant surprise, we received the entire explanation in Japanese (there was a trainer who spoke Japanese). Thanks to the kind trainer, my child was initially scared but ended up enjoying it, and I was glad we participated. Even though I didn't join in, I was very satisfied because I could watch closely from the side of the lagoon!
6才の子供と主人二人でミニ・ドルフィン・エンカウンターに参加しました。 他の方のコメントを見て英語の説明を覚悟してましたが 雨季で肌寒かったせいか参加は二人だけ。 受付で説明は英語と日本語どちらがいいですか?と聞かれ、嬉しい誤算で終始日本語の説明受けられました。(日本語話せるトレーナーいました) 子供も優しいトレーナーのおかげで初めは怖がってましたが最後は楽しんでる姿見て参加して良かったです。 参加しなかった私もラグーン脇から間近で見る事が出来たので大満足です!
| Rating: | |
|---|---|
| Packages: | イルカに触れる!ミニ・ドルフィン・エンカウンター |
| Attended as: | Families with Young Children |
| Posted on: | 2019/03/04 |
| Activity Date: | 2019/02/24 |
Reviewed by: Robin
We took our 2 girls, 6 and 8. Water was slightly cool and it was windy which made the girls cold but it was fine otherwise. The dolphins were so sweet and playful and the trainers were great and good with our daughters. Definitely worthwhile and much better than sea life park which we have done before as well.
Aloha Robin! Thank you for taking the time to share your experience with us. We're thrilled to hear you and your family had a great time, interacting with our dolphins up close. We hope to see you again for more dolphin adventures. Mahalo!
| Rating: | |
|---|---|
| Packages: | 25-min Dolphin Encounter |
| Attended as: | Families with Young Children |
| Posted on: | 2019/01/01 |
| Activity Date: | 2018/12/29 |
Reviewed by: 30代女性
We participated in a family activity at the Dolphin Encounter with our 9-month-old child. After a brief explanation about dolphin ecology, we were able to touch the dolphins, take commemorative photos, and see their tricks up close. Most of the explanations were in English, but there were also occasional bits of broken Japanese.
There was no specific dress code mentioned, but since you'll be kneeling by the water, it's better to wear shorts and flip-flops that can get wet. Wearing pants might get you wet. There's no need to wear a swimsuit.
Next time, when my child is older, I would like to participate in an activity where we can swim with the dolphins. Since it's located at the Kahala Resort, we enjoyed lunch at a hotel restaurant along the beach after the activity.
9ヶ月の子供と家族でウィーファミリーに参加しました。イルカの生態について簡単な説明があった後、イルカに触れたり記念撮影をしたり、技を真近で見たりしました。ほとんど英語ですが、時折片言の日本語も交えて説明してくれました。
服装は特に明記されていませんでしたが、水辺で膝をつくのでハーフパンツ、濡れても良いビーサンで行ったほうが良いです。ズボンで行ったら濡れそうでした。水着で行く必要はありません。
今度は子供が大きくなった時に、イルカと一緒に泳ぐアクティビティに参加してみたいです。カハラリゾートにあるので、アクティビティの後はビーチ沿いにあるホテルのレストランでお昼ご飯を楽しみました。
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| Packages: | 濡れずにイルカと触れ合える!ウィー・ファミリー・フィンズ&ファン |
| Attended as: | Families with Young Children |
| Posted on: | 2018/11/18 |
| Activity Date: | 2018/11/14 |
Reviewed by: Your an
I went to Hawaii with my family during summer vacation. We booked a round trip limousine from Honolulu Airport to Halekulani, and the vehicle was new, the driver was very cheerful and kind, and it was really great. I would like to book again next time.
夏休みに家族でハワイに行きました。
ホノルル空港とハレクラニの往復をリムジンで予約しましたが、車両も新しく、運転手さんも大変明るく親切で、とても良かったです。
次回も、予約したいと思います。
ALOHA! Thank you very much for using our services. Please do not hesitate to contact us when you come to Hawaii again.
Mahina
ALOHA! この度は弊社をご利用頂き誠にありがとうございます。又ハワイに来られる際は是非ご連絡をくださいね。
Mahina
| Rating: | |
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| Packages: | ホテル⇒空港 <SUV/6名乗り> |
| Attended as: | Families |
| Posted on: | 2018/08/22 |
| Activity Date: | 2018/08/19 |
Reviewed by: Disappointed
Participation of a 5-year-old boy alone
I read in other people's experiences that it was okay not to understand English, but in our case, we were in a group of five (four of whom were children from English-speaking countries), and there was no particular support, which made my son feel quite isolated. The instructor initially taught us about the size of the dolphins, but since we couldn't understand the words, we waited for what felt like thirty minutes for the explanation to finish. At one point, my son had a gloomy expression and said, "I don't understand what they're saying, so this isn't fun at all." I regretted participating in this program.
After that, we finally entered the pool and had a photo session with the dolphins, but compared to the other four, my son clearly had fewer poses. For example, we took turns kissing the dolphin for photos, but my son's turn was skipped. When it came to swimming with the dolphin for photos, he was skipped again. And when it was time to feed the dolphin for photos, he was skipped once more. I seriously wondered if this was some form of discrimination.
Still, I held onto a faint hope that they might take photos of him later, but as expected, my wish was not fulfilled until the end. He was skipped so many times that I thought about going to the reception to ask for photos, but by the time I circled the pool, the program had ended. I couldn't bring myself to ask to go back into the pool for photos again, so I gave up, but I felt regret and tears came to my eyes.
It seemed like he was ignored because he couldn't speak English.
Later, when we were choosing the photos to purchase, none of the poses I had initially requested were available, and there wasn't a single good photo, which was disappointing. I regretted coming all this way and paying a high price for the photos. I managed to buy a few photos, but every time I look at them, I feel sad, so I’ve put them away.
I apologize for the lengthy message, but if your child is going to participate, I wouldn’t recommend it unless they are fluent in English like a native speaker. I think it would be fine for adults.
5歳男子一人参加
他の方の体験談に、英語がわからなくても大丈夫と書いてありましたが、
うちの場合は5人グループ(うち4人は英語圏の子供達)で、
特にフォローもなく疎外感がかなり強かったみたいです。
インストラクターの方が、最初にイルカの大きさなどを教えてくれましたが
言葉がわからず、数十分(恐らく30分程度?)ひたすら説明が終わるのを待っていました。途中「何を言ってるかわからないから、ちっとも楽しくないね。」と暗い顔をしていたのでこのプログラムに参加したことを後悔しました。
そのあといよいよプールに入って、イルカと撮影をしてくれましたが、
他の4人と比べて明らかにポーズが少なかったです。
例えば順番ずつイルカにキスをする写真を撮るのですが、息子の番だけスキップされました。
順にイルカと泳ぎ写真を撮る、息子だけスキップ。
順にイルカに餌をあげる写真を撮る、息子だけスキップ。
これは人種差別なのか?と割と真剣に悩みました笑
それでも後から撮ってくれるかもと淡い期待をいだいておりましたが、
予想通り最後まで願いが叶うことはありませんでした。
あまりにスキップされるので、受付に写真を撮って欲しいと言いに行こうと思いプールをぐるりと周っている間にプログラムが終了しました。
まさかもう一度プールに入って写真を撮ってくれなんて言えませんでしたので諦めましたが、悔しくて少し涙が出ました笑
息子が英語が話せないから、存在を無視されていたようでした。
あとから購入する写真を選ぶのですが、最初に希望を伝えていたポーズも無く、良いものが一枚もなかったので落胆しました。
高いお金を払って写真を撮ってもらいに来たのに、と後悔しました。
なんとか写真を数枚購入しましたが見るたびに悲しい気持ちになるので、しまいこんでいます。
長くなりましたが、お子様が参加されるのであれば英語がネイティブ並みに堪能でないとおすすめしません。大人なら大丈夫だと思います。
アロハ
あなたの体験を聞いて残念に思います。私たちは世界中からのゲストを歓迎しており、英語を話さないゲストと英語を話すゲストのすべてが私たちの教育的でインタラクティブなイルカプログラムを楽しむことが重要です。あなたが体験したことはそうではなく、私たちはこれを聞いて申し訳なく、残念に思います。このフィードバックをプログラムを担当したトレーナーと共有し、いつの日かより良い体験のためにあなたを再びお迎えできることを願っています。
マハロ、
Aloha
We are disappointed to hear of your experience. We welcome guests from all over the world and it is important to us that all of our guests, non-English speaking and English speaking, enjoy our educational and interactive dolphin programs. This is not what you experienced and we are sorry and disappointed to hear this. We will be sure to share this feedback with the trainer who facilitated the program and hope that one day we can welcome you back for a better experience.
Mahalo,
| Rating: | |
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| Packages: | お子様向け!キッズ・アクアティック・アドベンチャー |
| Attended as: | Families with Young Children |
| Posted on: | 2018/07/27 |
| Activity Date: | 2018/06/02 |
Reviewed by: マーマレード
I was very satisfied that I could interact directly with the dolphins and signal to them. The trainers were also kind and taught us well, making it a great experience.
イルカと直接触れ合うことができたことと
イルカへの合図をしたりできて とても満足できた
トレーナーの方も親切に教えてくれて良い体験が出来た
アロハ、
ドルフィン・クエストを選んでいただきありがとうございます!トレーナーとの素晴らしい時間やイルカとのふれあいを楽しんでいただけたと聞いて嬉しいです。ご意見を心より感謝し、次回ハワイを訪れる際にはまたお越しいただけることを願っています。
ドルフィン・クエスト・オアフよりマハロ!
Aloha,
Thank you for choosing Dolphin Quest! We are happy to hear you had a great time with our trainer and interacting with a dolphin. We sincerely appreciate your feedback and hope to have you back again the next time you visit Hawaii.
Mahalo from Dolphin Quest Oahu!
| Rating: | |
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| Packages: | イルカに触れる!ミニ・ドルフィン・エンカウンター |
| Attended as: | Families |
| Posted on: | 2018/04/15 |
| Activity Date: | 2018/03/21 |
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Reply from activity provider
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Hello John and Sally,
Thanks again for the review. It was a fun tour yesterday. Bobbleheads are in the process of being done as well as my hair products. I hope you guys enjoy the rest of your trip out here. Hope your sons like the $50 pineapples.. But thanks again.
Mahalo
Jonah