Reviewed by: Cassandra
The Oahu Island tour was perfect for seeing a lot of the island. I appreciated that the group was smaller than some of the other tour companies we saw riding around- it allowed us to have a more personal experience. Our tour guide, John, was a wealth of knowledge about the island, its history, and its residents, and I enjoyed spending the day with him! John’s trained eye also helped us find turtles during our stop, which was a huge help! This tour was a good mix of everything - from local food to breathtaking views. I would recommend this tour be one of your first stops on your visit to Oahu, as there are many things you see along your drive that you may want to revisit during your trip (and your guide can help you determine which ones are worth your money!)
| Rating: | |
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| Packages: | North Shore Sightseeing Experience |
| Attended as: | Couples |
| Posted on: | 2024/04/01 |
| Activity Date: | 2024/03/30 |
Reviewed by: Kara
You get to see so many different beautiful places on Oahu, all in 1 day! Kualoa Ranch was a great stop to get lunch and fresh ocean air.
| Rating: | |
|---|---|
| Packages: | Standard Package (Monday to Saturday) |
| Attended as: | Couples |
| Posted on: | 2024/02/29 |
| Activity Date: | 2023/12/05 |
Reviewed by: Mark and Lisa
We had a great time with John!!! He knew so much about the island! we even got to see Jackie Chans, President Obamas and Bill Gates homes! It was so obvious that he is so passionate about the history of the island. He was so eager to teach us everything!
The food was spectacular, and the sites were breathtaking, but having a tour guide as passionate as John was the icing in the cake!
Guests- please be respectful when the guide is talking and keep your chatter at a minimum.
| Rating: | |
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| Packages: | North Shore Sightseeing Experience |
| Attended as: | Couples |
| Posted on: | 2024/02/23 |
| Activity Date: | 2024/02/21 |
Reviewed by: Jakki
When I made the reservation, the confirmation I received indicated that the pickup time was set for 30 minutes after the flight arrival time. Considering the time it takes to pass through immigration and collect luggage, I thought it was impossible, so I inquired about it. I was reassured with a response that they would take the arrival time into account for the pickup. However, on the day of the pickup, I received a call from the transportation company saying that they had to wait so long that an additional fee would normally apply, and they asked me to give a tip to the driver. I felt disappointed because they set the pickup time without consulting me, and even though I had contacted them in advance, it felt like they were implying I should not expect any additional charges.
予約を入れた際に頂いたconfirmation に迎えの時間が、飛行機到着時間の30分後になっていた。どう考えてもイミグレーションの通過時間や荷物受取を考えると不可能と思い問い合わせすると、ちゃんと到着時間を考慮して迎えに向かうので問題ないとの解答を得て安心しました。が、当日、送迎会社の方から電話があり、本来なら追加料金がかかるくらい待たされたから、ドライバーにチップを上乗せして欲しいと言われました。勝手に迎え時間をセットし、こちらは事前に連絡していたのに、なんだか恩着せがましく追加料金は無しにと言われて残念な感じがしました。
Dear Jakki,
I sincerely apologize for any discomfort we may have caused you. Since I am not aware of how many hours it has been since your pickup time, my response will be limited.
I believe I informed you about the additional charges because sometimes customers are unable to come out due to their circumstances. I will reconsider how we communicate this to our customers. Thank you for your feedback.
Recently, we have had customers who are able to come out in 30 minutes, so I think we adjusted to that timeframe.
When you use our services next time, please note that it is possible to change the time even after confirmation. I would appreciate it if you could contact us.
I apologize for the delayed response, and I look forward to continuing to serve you.
Best regards,
Keiko
Trans International
Jakki さま
この度は、不快な思いをさせてしまい申し訳ございませんでした。
お迎えのお時間から何時間だったのか私が把握していない為、
お答えが以下になってしまいます。
たまにお客様のご都合で出て来られない方がいらっしゃたりする為、
追加料金のお知らせをしたのだと思います。
お客様に対するお伝え方を今一度、考えたいと思います。
ご指摘ありがとうございます。
最近は30分で出てくるお客様がいる為、
その時間に合わせたのだと思います。
次回ご利用していただける際は、
コンファームの後からでも時間の変更は可能ですので、
お手数ではございますが、ご連絡くだされば幸いです。
お返事が遅くなりましたが、
これからもどうぞよろしくお願い致します。
Keiko
Trans International
| Rating: | |
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| Packages: | 空港 → ホテル(車種:クライスラー) |
| Attended as: | Families |
| Posted on: | 2024/01/03 |
| Activity Date: | 2024/01/01 |
Reviewed by: Kara
Splendid Day! We loved that you can explore the island in full so quickly and see so many awesome points!
Hello Kara,
Thank you so much for your review. Thank you so much for your kind comments. We are glad you enjoyed the tour around our beautiful Island. We hope that you had a great time with Stephanie. There are so many stuff to see around the Island as well as great food. We hope you enjoyed your whole experience in Hawaii and please come back and visit when you have the chance.
Mahalo
Jonah
Fun Group Hawaii
| Rating: | |
|---|---|
| Packages: | North Shore Sightseeing Experience |
| Attended as: | Families |
| Posted on: | 2023/12/30 |
| Activity Date: | 2023/10/15 |
Reviewed by: Kara
My son had a blast here. Expensive but hey the dolphins are too cute!
| Rating: | |
|---|---|
| Packages: | 25-min Dolphin Encounter |
| Attended as: | Families with Young Children |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/10/13 |
Reviewed by: Kara
So many lovely sights we got to see! Unforgettable.
Hello Kara,
Thank you so much for your review. We are glad you had a great time on our tour. The sights of Hawaii are something you need to see in person. Thank you again for joining us and we hope you enjoyed your whole experience in Hawaii.
Mahalo
Jonah
Fun Group Hawaii
| Rating: | |
|---|---|
| Packages: | North Shore Sightseeing Experience |
| Attended as: | Friends |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/10/12 |
Reviewed by: Simon Way
So good to swim with Leho the dolphin we were assigned to be with! Melissa taught us so much about dolphins that hour. The photos showed us smiling bigger than we never had before! Super fun and excellent! It was part of our 50th anniversary celebration.
| Rating: | |
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| Packages: | 25-min Dolphin Encounter |
| Attended as: | Friends |
| Posted on: | 2023/11/27 |
| Activity Date: | 2023/11/22 |
Reviewed by: Piper
It was a good tour and great driver. I wish we would have stopped at more of the scenic spots and skipped some of the roadside gift shops. One was enough. I would skip the Dole Plantation altogether.
Dear Piper,
Thank you for taking the time to provide us with your feedback. Your input is precious to us, and we appreciate your willingness to share your thoughts on the Dole Plantation.
We are constantly striving to balance commercial appeal and preserving the historical significance of the plantation. It is a delicate process, and we are committed to finding the right mix that satisfies the diverse interests of our visitors.
Once again, we appreciate your feedback and your time sharing your thoughts. We will consider your comments as we work towards improving the overall experience with us.
Sincerely,
E Noa Management Team
| Rating: | |
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Couples |
| Posted on: | 2023/10/28 |
| Activity Date: | 2023/10/08 |
Reviewed by: Erika
Soo happy we were able to view the different locations the views were absolutely amazing
Hello Erika,
Thank you so much for your review. We are glad you and your family had a great time on the tour. The views of the ocean and mountains are something you need to see in person. Hope you had a great time in Hawaii and it was great talking with all of you.
Mahalo
Jonah
Fun Group Hawaii
| Rating: | |
|---|---|
| Packages: | North Shore Sightseeing Experience |
| Attended as: | Families with Young Children |
| Posted on: | 2023/10/05 |
| Activity Date: | 2023/10/01 |
Reviewed by: Kara
My son loved this, he was smiling ear to ear, and the dolphin lagoons are just gorgeous
| Rating: | |
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| Packages: | 25-min Dolphin Encounter |
| Attended as: | Families with Young Children |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/25 |
Reviewed by: Tony_Himeji
The driver and guide knew the sight seeing spots and good food to eat very well. He also helped us take pictures at each visiting point.
Hello Tony,
Thank you so much for joining our tour. We are glad you had a great time with John. He really knows his foood. We hope your pictures came out well. Thank you again for writing a review for us. We really appreciate it. Please come to Hawaii as much as possible.
Mahalo and Aloha!!
Fun Group Hawaii
| Rating: | |
|---|---|
| Packages: | North Shore Sightseeing Experience |
| Attended as: | Couples |
| Posted on: | 2023/09/15 |
| Activity Date: | 2023/09/11 |
Reviewed by: Kazy
I arranged a limousine from the airport to our accommodation as a surprise for my parents, who have always said they want to ride in one every time they see a limousine in Hawaii.
As soon as we arrived, the driver contacted us, and there was almost no waiting time before he came to pick us up. Since we had a lot of luggage, including suitcases, it was very helpful to have a large vehicle to take us to Waikiki.
The service and ride quality were excellent. I think it's a great service to kick off our stay in Hawaii. The spacious and private riding experience was wonderful.
一度は乗ってみたい!と毎年ハワイでリムジンを見るたびに言っていた両親に空港から滞在先までのリムジンをサプライズで手配しました。
到着後すぐにドライバーさんから連絡が入り待ち時間はほぼない状態ですぐにお迎えに来ていただけました。
空港到着時はスーツケースなど荷物が多いので大きい車でワイキキまで送迎いただけるのはとてもありがたかったです。
サービスも乗り心地も最高でした。ハワイ滞在のスタートを切るにはとてもいいサービスだと思います。
ゆったりとした空間とプライベート感満載の乗車体験は素晴らしかったです。
| Rating: | |
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| Packages: | 空港 → ホテル(車種:クライスラー) |
| Attended as: | Families |
| Posted on: | 2023/09/12 |
| Activity Date: | 2023/08/29 |
Reviewed by: Chuc Le
John is excellent driver as tourist guide.
The trip was smooth and exciting. I will come back to travel again. Chuc Le .
Hello Chuc,
Thank you so much for your review. We are glad you had a great time with John. He really knows what he is doing. We are glad you were able to see all the sights and sounds of Hawaii. If you have the chance to come back to Hawaii, please do.
Mahalo
Fun Group Hawaii
| Rating: | |
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| Packages: | North Shore Sightseeing Experience |
| Attended as: | Couples |
| Posted on: | 2023/07/12 |
| Activity Date: | 2023/07/07 |
Reviewed by: Kara
Great experience pretty clear cut check in and the dolphins are extremely friendly
| Rating: | |
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| Packages: | 25-min Dolphin Encounter |
| Attended as: | Couples |
| Posted on: | 2023/05/31 |
| Activity Date: | 2023/03/09 |
Reviewed by: Kara
Gorgeous Day, delish food, amazing beaches! Unbeatable
Hello Kara,
Thank you so much for your review. Seems like you had a good time on the tour. Seems like you described our tour. Beautiful Beaches and Great Food.. We hoped you had a great time in Hawaii and we hope to have you visit Hawaii once again.
Mahalo
Fun Group Hawaii
| Rating: | |
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| Packages: | North Shore Sightseeing Experience |
| Attended as: | Couples |
| Posted on: | 2023/05/31 |
| Activity Date: | 2023/03/07 |
Reviewed by: Milanie
If you're pressed with time and wants to see all of OAHU'S best, this is the best tour amongst all available in the market. It is understandable if you can't spend to much a time in each place but substantial enough for sightseeing and snapping photos. I love the Shrimp lunch I had at Kualoa's Ranch.
| Rating: | |
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| Packages: | Standard Package (Monday to Saturday) |
| Attended as: | Couples |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/05 |
Reviewed by: CJM
saw the places mentioned, nice small group.
the driver didnt know any Hawaiian translations for the areas/names etc, the Bus/trolley people did. being from New zealand we all know what the names mean
Hello CJM,
Seems like you had a good time on the tour. Glad you got to see all the sights and sounds of Oahu. As far as Hawaiian Translations for certain areas, we might know a little but there is so much to learn. We will work on that and over time we should become a little more familiar. But thank you again for your review and hoped you enjoyed your time in Hawaii.
Mahalo
Fun Group Hawaii
| Rating: | |
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| Packages: | North Shore Sightseeing Experience |
| Attended as: | Couples |
| Posted on: | 2023/05/21 |
| Activity Date: | 2023/05/04 |
Reviewed by: Jody Erdman
This tour was TOP NOTCH. The van was clean and comfortable and all of the places stopped along the tour were awesome. It was a fun filled day! We loved that this tour was a small group on an uncrowded, cool, comfortable van. Our tour guide, Alan, was super informative, easy going and hilarious. His approach, information and personality put this tour over the top for us. The cost for this tour was higher than the bus tour we booked with a different company but it was 100% worth it!
Hello Jordy,
Thank you so much for your kind review. We are glad you had a good time with Alan. He knows a lot about island especially about fishing. We are a little different from the bus tour in which we are little more personal. But we are glad you enjoyed our tour and thank you again for your review.
Mahalo
Fun Group Hawaii
| Rating: | |
|---|---|
| Packages: | North Shore Sightseeing Experience |
| Attended as: | Families |
| Posted on: | 2023/05/13 |
| Activity Date: | 2023/04/21 |
Reviewed by: Veronica
We had an amazing time. The experience was fenomenal.
My grandchildren were amazed and thrilled.
Amber was excellent, professional and very patient.
Definitely recommend this adventure
| Rating: | |
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| Packages: | 25-mins Family Swim Program (up to 6 guests) |
| Attended as: | Families with Young Children |
| Posted on: | 2023/04/15 |
| Activity Date: | 2023/04/13 |
Reviewed by: D. Vincent
This tour was amazing. We had Stephanie, who is a Hawaiian native and was able to provide historical details on the different attractions. She was also able to take us to a few places that weren’t planned but time permitted. She was such a joy to be around. If you’re contemplating, just book it. You will be extremely satisfied!
Hello D.Vincent,
Thank you so much for your review. It seems like you had a great time with Stephanie. She really knows the island well. We really appreciate your comments and glad you booked our tour. We hope to get more bookings from your comments so we really appreciate it. Please enjoy the rest of your stay in Hawaii.
Mahalo
Fun Group Hawaii
| Rating: | |
|---|---|
| Packages: | North Shore Sightseeing Experience |
| Attended as: | Families with Young Children |
| Posted on: | 2023/04/07 |
| Activity Date: | 2023/04/04 |
Reviewed by: Kara
Felt very personalized, the vehicle was a smaller van and not a large bus
Hello Kara,
Thank you so much for your review. We like to keep our tours to small groups so it feels a little more personalized. But we are glad you had a good time on our tour. We hope you got to see and eat a lot on the tour. Thank you again for your kind review and we hope you had a great experience in Hawaii.
Mahalo
Fun Group Hawaii
| Rating: | |
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| Packages: | North Shore Sightseeing Experience |
| Attended as: | Friends |
| Posted on: | 2023/03/22 |
| Activity Date: | 2023/03/17 |
Reviewed by: Richard C
Totally enjoyed our tour with Squid. He was so informative, giving us great information about each place we visited (as well as places we passed along the way). Loved the high energy music he played on the bus, which energized the group. Loved the shrimp lunch, which was included. Kudos to Squid. I highly recommend this tour to others. You will not be disappointed.
| Rating: | |
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Couples |
| Posted on: | 2023/03/07 |
| Activity Date: | 2023/03/05 |
Reviewed by: Bailey
Our tour guide is Deno. He is very knowledgeable and funny. He takes well care of us. We are happy to book any other tour with him.
| Rating: | |
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Families with Young Children |
| Posted on: | 2023/02/24 |
| Activity Date: | 2023/02/22 |
Reviewed by: Toni
Kimo our tour guide was just wonderful!
Highly recommend this tour. Kimo is very knowledgeable about Hawaii, we all learned so much from him! He made the tour so much fun!
Kimo is a great fun loving guy!
| Rating: | |
|---|---|
| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Couples |
| Posted on: | 2023/02/10 |
| Activity Date: | 2023/02/08 |
Reviewed by: Jackie
Our Oahu Island Circle Tour was so much fun! Alan was our guide and he was very knowledgeable about the island and all of Hawaii in general since he was born and raised there! This tour operator could not have hired a better person to tell people about the beautiful islands of Hawaii. He loves where he lives and it shows in his work. Our tour was very personal with just the three of us in the vehicle. We were able to travel at our own pace. Alan treated us to the sites and foods of island life, something we could not have seen and done on our own. The Dole Pineapple Plantation was so interesting and delicious - you must try the Dole Whip! Amazing! The North Shore was captivating with the huge waves coming in and we did see some sea turtles swimming in shallow areas. This is a must do experience!
Hello Jackie,
Thank you so much for your review. We are glad you were able to join our tour and had a great time with Alan. The food and sights around the Island are so breathtaking. We hope you enjoyed your time spent in Hawaii and please come visit the Islands again. I will let Alan know of your comments.
Mahalo
Jonah
Fun Group Hawaii
| Rating: | |
|---|---|
| Packages: | North Shore Sightseeing Experience |
| Attended as: | Friends |
| Posted on: | 2023/01/31 |
| Activity Date: | 2023/01/26 |
Reviewed by: Kara
Smaller tour car so we were a bit skeptical at first however the guides really know the island like the back of their hand!
Hello Kara,
Glad you had a good time with Alan. He really knows the Island really well. Glad you did book our tour and hope you enjoyed all the sights and food as well. Hope you enjoyed your stay in Hawaii and please come visit us again when you have a chance.
Mahalo
Fun Group Hawaii
| Rating: | |
|---|---|
| Packages: | North Shore Sightseeing Experience |
| Attended as: | Couples |
| Posted on: | 2023/01/04 |
| Activity Date: | 2022/12/30 |
Reviewed by: Mar
I participated with my 5-year-old son and his father! First, the voucher said to gather at 10:30, but when we arrived, we were told to regroup at 10:55, so we changed and gathered! When we assembled, we were given life jackets, but they were wet from the previous customers! If you’re not wearing a wetsuit, it can be quite cold! My child was already saying it was cold at that point.
The activity was supposed to be 35 minutes of fun with dolphins, but there was an explanation that took about 30 minutes before it started, and we were left feeling quite cold in the wet life jackets against our bare skin, waiting for the dolphin interaction to begin. (It was December, and it wasn't very hot, but it was sunny ☀️)
Once we got into the water, it was incredibly cold!!! In the end, my lips turned purple, and I was shivering uncontrollably. Afterward, we jumped into the hotel jacuzzi. Other foreign guests also looked a bit cold. If you have underwater goggles, you can dive down and observe, but since it's the dolphins' habitat, it can't be helped; however, there were some weeds, and the water wasn't exactly clean.
That said, the interaction with the dolphins was plentiful; they performed many tricks right in front of us, we could feed them, and we swam alongside them✨. We took lots of cute photos and returned very satisfied. For the 35-minute activity, you need not only a towel but also a swimsuit.
5歳の息子と父親で参加しました!
まず、バウチャーには10:30集合になっていましたが行ってみると55分に再集合と言われ、着替えて集合!
集合がかかるとライフジャケットを渡されるのですが、前のお客様が着ていたものなので濡れています!
ウエットスーツを着ていないとかなり冷たいかも!
子供はその時点で冷たい冷たいと言っていました。
そして、35分間イルカと楽しめるアクティビティとのことでしたが、始まるまでの説明というか、お話がプラスで30分程と、とても長く冷たいライフジャケットを素肌に着たまま、なかなか始まらないイルカとのふれあいに水に入る前から既にちょっと寒そう。(12月でとても暑い日ではなかったですが晴れていました☀️)
そして水に入ると、またとんでもなく水が冷たい!!!
最終的に唇は紫でガクブルでガタガタ震え、終わってからホテルのジャグジーにドボンでした
他の外国の方々も少し寒そうにしていました
水中眼鏡を持っていれば一緒に潜って観察して良いのですが、イルカの住むところなので仕方ないのですが、潜ると藻があったり水は清潔とは言い難い様子。
が、イルカとの触れ合いはたっぷり、目の前で沢山芸をしてくれたりフィーディングができたり、イルカと一緒に並んで泳げたり✨可愛い写真もたくさんで大満足で帰ってきました
35分のアクティビティでは持ち物、タオルだけではなく水着必要です
| Rating: | |
|---|---|
| Packages: | イルカと泳ぐ&じっくり触れ合える!ドルフィン・アドベンチャー |
| Attended as: | Families with Young Children |
| Posted on: | 2023/01/03 |
| Activity Date: | 2023/01/01 |
Reviewed by: Vangie T
The tour was great. Our tour guy Big Tony made it exceptionally great. He was fun and very informative. He made us feel welcomed and was very enthusiastic about sharing his knowledge of the island. He made sure we were comfortable and went out of his way to even take pictures for us. I would definitely recommend this tour and hopefully you get Big Tony.
| Rating: | |
|---|---|
| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Friends |
| Posted on: | 2022/10/26 |
| Activity Date: | 2022/10/23 |
Reviewed by: Anna
Excellent customer service
Great sites
Prompt pick up
Hello Anna,
Thank you so much for your review. It was fun taking you around the Island. Enjoy your journey here in Hawaii.
Mahalo
Jonah
| Rating: | |
|---|---|
| Packages: | North Shore Sightseeing Experience |
| Attended as: | Solo Travelers |
| Posted on: | 2022/10/11 |
| Activity Date: | 2022/10/09 |
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Hello Cassandra,
Thank you so much for your review. We are glad you had a great time with John. He really knows the Island well. He also knows his food as well. We are glad you were able to see the turtles as well. Thank you so much for your recommendation and we hope you enjoy your whole time in Hawaii.
Mahalo
Fun Group Hawaii