All Reviews for Kid Friendly (Ages 5-7)

Trip, crew, boat and food were great! Crew was professional and friendly. Trilogy III was spacious and comfortable. Food provided accommodated family members with allergies to gluten, peanuts and tree nuts. Was our second trip with Trilogy and look forward to our next excursion with Trilogy on a future Maui vacation. Would highly recommend considering Trilogy for your snorkel cruise.

In July 2019, my mother and I participated in this tour. I had heard from a friend who lived in Hawaii that the town of Paia was lovely, and I was really looking forward to exploring it, but we actually did not go to Paia. I confirmed with two drivers from the local tour company on the day of the tour, but they explained that Paia was not included in this tour. They assured me that it was definitely not part of the itinerary and offered to check with the office, but I had no reason to doubt the drivers, so I acknowledged that. I was very much looking forward to visiting Paia, so I was quite disappointed that the tour details listed on the website did not match the actual itinerary. I understand if there were special circumstances on the day that prevented us from going, but if Paia was not included in the tour itinerary from the start, I believe it should have been honestly stated. Other than that, the overall tour was completely fine, as the drivers were nice, which made it all the more disappointing.

First, we were picked up on time at the designated location, and after visiting other nearby hotels, we arrived at the meeting point where we were instructed to transfer to a different bus. Buses that had picked up passengers from various areas of Maui gathered there, and we switched buses for our tour and departed. Here, we received an iPad and earphones to listen to announcements in Japanese.

On the way to Haleakalā, we took a break for a restroom stop and to buy water and snacks before entering the mountain roads. The bus driver provided polite guidance, and I was able to relax throughout the journey.

We were fortunate with the weather, and at the summit of Haleakalā, we had about 45 minutes of free time during which we took photos and explored a bit. After that, we stopped in the cowboy town for lunch, but there was not enough time, so we hurriedly ate lunch and only had about 10 minutes to stroll around the town, which did not allow for leisurely shopping.

We then headed to Iao Valley. We were instructed to return to the bus in about 30 minutes, and I walked around a bit to take photos before coming back. There was an explanation that there was a lookout if we climbed a little up the mountain, but it seemed tight on time, so I decided to skip it.

I was looking forward to going to the town of Paia from there, but I was told that we would be taken back to the hotel and the tour would end.

2019年7月に母と私の2人でこのツアーに参加しました。ハワイに住んでいた友人からパイアの街が素敵だと聞き、散策できることを大変楽しみにしていましたが、実際はパイアの街には行きませんでした。現地のツアー催行会社の運転手2人に当日確認しましたが、このツアーにはパイアは含まれていないと説明されました。間違いなく行程に含まれていないとのことでオフィスにも確認してあげるよと言われましたが、運転手を疑う余地はなかったのでわかりましたと伝えました。パイアに行けることも大変楽しみにしていたので、このホームページに記載があるツアー内容と実際の行程が違いとても残念です。当日の特別な事情で行けないなら分かりますが、そもそもツアー行程に含まれていないのならば正直に記載すべきだと思います。それ以外はツアー全体としては、下記に記載の通り全く問題なく運転手も良い人だっただけに大変残念です。

まず時間通りに指定の場所に迎えがきて、近くにある他のホテルを回った後に集合場所に着き、違うバスの乗り換えるよう指示を受けました。マウイ島の各地域にピックアップに行ったバスがそこに集まってツアーごとにバスを乗り換え、出発しました。
ここで日本語のアナウンスが聞けるアイパッドとイヤフォンを受け取りました。

まずはハレアカラに向かう途中で、山道に入る前にトイレ休憩と水やお菓子を買えるところで休憩しました。バスの運転手も丁寧に案内をしてくれ、終始安心して過ごすことができました。

お天気にも恵まれハレアカラ山頂では45分ほど自由時間があり、その間に写真を取ったり少し散策したりしました。
その後ランチをとるためにカウボーイの街に立ち寄りましたが、時間がなくランチを急いで食べて10分ほど街を散策する程度でゆっくり店を見たりすることはできませんでした。

その後イアオ渓谷に向かいました。こちらも30分ほどでバスに戻ってくるように指示があり、周辺を少し歩いて写真を撮って戻ってきました。少し山を登るとルックアウトがあると説明がありましたが、時間的に厳しそうでしたのでやめておきました。

ここからパイアの街に行くことを楽しみにしていたのですが、このままホテルに送って行ってツアーは終了だと告げられました。

Perfect luau for Maui experience
Location was great near in Ka’anapali beach and Lahaina.. great bar and food experience for out of towners
There was food options for vegetarians and meat eaters !

I highly recommend this tour rather than driving. Our guide, Star, provided us with great insight and experience regarding Haleakalā, the surrounding area and Maui. The sunrise was spectacular!

I took the motion sickness medication too late, and both my child and I got sick, but there were plenty of fish, and we even saw a turtle, so it was a fun time. I received a lot of help from Takako. Thank you very much!

酔い止めを飲むタイミングが遅すぎて、子供と私が酔いましたが、魚はたくさんいたし、カメにも会えたし、楽しい時間でした。
たかこさんにはたくさんお世話になりました。ありがとうございました！

It was more fun than I expected. The quality is high. The dancing and fire performances are excellent. I think it's great that the audience participates and helps create the stage.

The duration might be a bit long, around three hours.

Alcohol is all-you-can-drink, but there's a long line for general participants to order. The VIP priority counter is empty, but it's clearly distinguished. However, this is Hawaii after all. Staff members come around to take orders. You can order for about $1 each time. You'd be missing out if you didn't know this. Feel free to order and drink as much as you like. It was a great time.

イヤー予想を上回る楽しさでした。
完成度が高いですね。
踊りやファイヤーダンスも最高です。
客が参加し一体となってステージを作り上げるので良いと思います。

時間は若干長めかな？正味３時間くらい。

アルコールは飲み放題ですが、一般参加の注文する場所は大行列。
優先ＶＩＰ窓口はガラガラですが区別されています。
しかし、さすがハワイです。
席を回るスタッフが注文を取りにきてくれます。一人1回＄１程でオーダー可能です。知らなきゃ損です。どしどし注文して飲んでください。
良い時間でした。。

Awesome exhibits and great presentations on sharks and coral reef fish! Interactive tide pools for all ages. Left appreciating ocean life more!

Boat was clean and on time. If you get motion sickness going to Lanai is not an issue, coming back depending on the time you may get tossed and splashed pretty well. Coming back make sure you sit inside to avoid being soaked if you leave after 1 p.m.

Great experience under the water. We had à view of the ocean we could not have without diving equipement. The divers that show us what they find is very cool to !

Very good tour. The driver was very knowlegable and provided a lot of information about Maui.

We had a great evening. Only complaint is the seating is in the direct sun. They let us in at 545
Drinks good, food good. Main show started a 8 pm. They close down buffet pretty fast. We will do this again.

Steve was our driver/guide on the Lanai Full Day Tour.
He is a very knowledgeable guide and answered all our numerous questions. He is also an excellent driver.

Despite the fact that our tour was cut short by about 2 hours due to the cancellation of the last ferry because of bad weather, we were able to see everything on our list.

Thanks Steve for making our Lanai trip so memorable.

Cole was our tour guide, he was extremely informative and helpful. We were nervous not knowing how difficult the paddle was going to be but it truly was easy. We paddled over to the turtle cleaning station and we’re amazed at all the turtles we literally just hanging out with. Cole showed us different sea life and explained the history of the surrounding islands. It was the best tour we had during all our trips, clear waters, lots of coral and mostly turtles!!! We highly recommend

The return ferry departs at 14:00. The guidance for SUVs ends at 10:30. What am I supposed to do for three and a half hours on an island where I have no transportation? It's disappointing that if I had been informed from the beginning, I could have made better plans.

復路は14:00発のフェリー。
SUVでの案内は10:30で終了。
足の無い初めての島で3時間半何をしろと言うのか？
最初から教えてくれれば計画も立てられたのに残念でした。

The boat was not originally scheduled to go to Molokini; instead, it stayed in shallow waters unaffected by the wind. We snorkeled in a place with few fish at first. After that, we spent several hours just enduring the strong winds and blazing sun on the moored boat.
Is it because canceling would make refunds complicated?
I was disappointed that my precious time off was wasted.

船は当初からモロキニに行く航路では無く、風の影響を受けない浅瀬で停留する事、最初だけ余り魚のいない場所でシュノーケリング。後は数時時間。係留された船の上、単に炎天下、強風に耐え辛抱するだけ。
キャンセルにすると返金が面倒だから？
やっと休暇を取った貴重な時間が損なわれ残念でした。

Totally worth the lack of sleep. You wake up early, however you can sleep on the bus. The sights were amazing and our tour guide/ driver was extremely knowledgeable.

Our pilot Ken Jones was great. He made us all feel very safe and he was very knowledgeable about the entire island. The pre-flight was very thorough and covered all of our concerns before we boarded the helicopter. We were very lucky with the weather and we saw canyons and peaks that are often inaccessible due to low cloud cover. Highly recommend this company.

I was relieved to find a Japanese person at the reception.
Inside the submarine, there is a tape with guidance in Japanese.
The day before, the waves were high, so the water was a bit murky, but I was still very satisfied to see the coral fish.

受付に日本人がいるので安心しました。
潜水艦内は日本語の案内音声のテープになります。
前日波が高かったので少し濁っていましたが、それでもコーラルフィッシュが見れて大変満足でした。

Went on the tour with my wife. I didn’t know a pineapple tour could be so much fun! Our tour guide, Tim, made the trip fun such a good time. After touring and eating all the pineapple we could handle he even gave us a special performance on the ukulele, “Pineapple Princess”. 10/10 tour 10/10 performance!!

Children's opinion:
The waves were rough, but there were fish, and it was fun.

It takes about an hour by boat to get to Molokini Island.
By chance, there was a strong southwest wind, so the boat was rocking quite a bit, but it seems that about 70% of the year is calm.
There were also considerable waves around Molokini Island, and we could only stay for a short time, but it seems that it's actually calm like a lake, so I want to try again.

こどもの意見↓
波が荒れてたけど魚がいて楽しかった。

モロキニ島へは、船で1時間。
たまたま、サウスウエストの風が強く吹いていたため、かなり船が揺れていたが、1年のうち70%くらいは、穏やかだそうです。
モロキニ島周辺もかなりの波があり、短い時間しか入れなかったが、本当は湖のように穏やかだそうなので、またリベンジしたいです。

Since it was an English tour, there were only three of us Japanese participants. We were packed into a small bus to full capacity and set off. The male guide was friendly, taking pictures for us at the rest stop, but the shopping planned at Clar Lodge was canceled without any explanation. After watching the sunset from the summit, we were all dropped off at the dining location without any follow-up. We were just ushered into the restaurant, where our seats were taken by other tour participants, leaving us feeling excluded.

I joined the English tour knowing what to expect, and I didn't anticipate the detailed support typical of Japanese tours, but it didn't turn out to be a very good experience, which is disappointing.

英語のツアーということで、日本人参加者は私たち3人のみ。
小型のバスに満員状態で詰め込まれ出発。
ガイドの男性は休憩場所で写真撮ってくれたりとフレンドリーでしたが、工程に入っていたクラロッジでのショッピングもなんの説明もないまま無しになり山頂で夕日をみたあと、食事の場所で全員バスを下ろされ、何もフォローないまま、レストランに入れられ、座席も他のツアー参加者に占領され、爪弾き状態に…
英語ツアーとわかって参加し、日本ツアーの細やかなフォローを期待して行ったわけではないですが、あまりいい思い出にならず、残念でした

Tour guide was Very knowledgeable and friendly , bus is extremely comfortable, dinner was delicious

The boat sways quite a bit, so I recommend that those who are prone to motion sickness take medication before participating. I was grateful for the cheerful staff who provided thoughtful attention.

船が結構揺れるので、酔いやすい方は薬を飲んでから参加することをお勧めします。
スタッフの方々は明るく細かい配慮をしてくださりありがたかったです。

The Sunrise Tour was my first experience. Most of the participants were foreigners. I took motion sickness medication before joining. At the summit, I was able to see the sunrise while listening to chants, which was a wonderful experience.

サンライズツアーは初めてでした。
殆どの参加者は外国の方でした。
車酔いの薬を飲み参加しました。
頂上ではチャントを聴きながらサンライズを見ることが出来て素晴らしい経験でした。

The sunset sail was very good, better than others I've done. Definitely wasn't live music and booking online doesn't allow for a kamaʻāina discount, once I got to the front desk I was told they did offer 25% but I couldn't get it since there wasn't a way to do it online.. 5 of us went so perhaps someone could figure that out on your end?
Otherwise the excursion itself was great even saw doplhins swim along the boat!

My husband and I took this cruise last Friday night . It was the perfect way to end our stay in Maui. We were staying at a condo right next to the harbor where the boat departed, so super convenient for us. Some people were caught in a lot of traffic coming from Lahaina that night and, although the ship waited for a while still didn’t make it. This was unfortunate for those people because they missed out on a really great experience. It was good for us because there was only half the number of people aboard...more room to move around,. It was like a private excursion l The staff was top notch,super attentive, the entertainment wonderful.The crew puts on a hula show, the food and drinks were excellent. Had my Hawaii drink all night, lava flow. Sunsets and views amazing!!

If you dont get the parking pass it’s worth to book the tour.
The guide was amazing and knowledgeable.
He shared many deep facts about the place, showed us variety of flowers and plants and shared interesting facts about them.
He stopped at other view points on the way while coming back.
The breakfast place they stopped was level up and the breakfast was very good.
I surely recommend to book the tour.
Thank you for we got an opportunity to view this mesmerizing view by booking last minute.

The location of the luau was perfect for us because it was close. The resort itself is breathtaking and immaculate. We were a party of 12 with 2 young kids and were seated right away. There were several activities for everyone before it got started. We took tons of pictures, most of them being the beautiful sunset. They singing, dancing and overall production was very entertaining. The delicious food and open bar were the icing on the cake. Overall, everyone in our party had a great time.

Everything was amzing! We loved it. Saw multiple species of dolphins, snorkeling was great

The ferry was promptly on time and made the trip without any problems. The staff was friendly and welcoming. As it was a very warm day I appreciated to A/C in the main cabin lower deck!