Maui
All communications were clear and team was very helpful! Great guides! Beautiful views! Several whale sitings!
Overall the boat was comfortable and had space to move around if you wanted to. Crew was attentive and served up drinks and packaged snacks to anyone interested. We learned a lot about the whales, their habits and why they are in Hawaii. We had a very enjoyable time and would recommend this company.
Beautiful setting for a Maui experience! A chance to see all of those native Hawaiian creatures you might have not seen on a snorkeling adventure. Nicely positioned in the Maalaea Harbor which includes shopping and dining experiences and is the departure point of many of Maui's tours.
Gorgeous day on the water, I liked how this one goes all the way over to Lanai versus Molokini area!
Beautiful. Lifetime experience. Our guide was very knowledgeable.
Mahalo Nui!!! We are happy to hear you had a wonderful experience.
Efficient. Well run. Clean.
Fun to see whales!
Great sunrise on the way to Lanai and sunset on the way to Maui!
Can be chilly—bring an extra jacket/ sweater.
Hit some waves—fun splashes!
Loved the tour, it’s well timed as it felt I had enough time in water at both Molokini and turtle town. The crew is very good and they really make sure you are well taken care of.
This is also an excellent opportunity for whale spotting, I did a whale spotting tour as well and this one was better.
The slide is awesome and everything is very family friendly.
This company won’t stop pestering me to leave a review so here goes:
I’ve done a lot of whale watching tours on Maui. I only chose this one because the company we typically use cannot run tours on weekends/holidays anymore (change to use abilities at the Mala boat ramp). This was the only other small group tour I could find.
Pros:
- Small group so you aren’t fighting for space/visibility
- Able to use a GoPro in the water off the side of the boat
- $10 credit per person at the General Store (which wasn’t advertised in activity description)
Cons:
- Whale watching is better from Lahaina and not as good from Ma’alaea
- Boat doesn’t go very fast so you don’t get the opportunity to get as much action
- Staff were less experienced and didn’t have a lot of knowledge about the whales/whale behavior
- Much more expensive than other tours
We had a fantastic day! everything was well organized and people were so friendly. It was a great experience and carefree. Thanks!
Unable to book round trip ferry ticket on same transaction. Needed to input info twice. Stood in long line at 5:30 am to exchange reservation confirmation for paper tickets. QR code suggested.
Everything that we expected was delivered. We had a great time and saw so many whales on the way over to the snorkeling area. We spent just enough time in the water to not get bored or overwhelmed. Would definitely do it again!
This was a fantastic outing. A beautiful day for a fun cruise. I had a blast snorkeling. The crew was friendly and extremely knowledgeable. The food was very good. Thank you.
We did get to see whales, and it made our anniversary so special!!
Impressive entertainment, great service, a fun experience!
Very much a book cruise. Scenery was beautiful and staff were super friendly, but no information on whales other than that is was whale season. being on the boat was wonderful and can't beat the view and we did see whales, but I wish I hadn't had the mai tai as too strong for me. Bus was fun!
We had the best time whale watching! Captain Paul, and Micah are wonderful!! Captain Paul, piloted us towards multiple whale pods, he and Micah pointed out the whales, showing us the females, calves, and escort male whales. We were given great information regarding their travels, rituals, and behaviors. It was truly an awesome experience!l We can’t wait to do it again!
They treated us with so much aloha spirit that they are the only ones we would want to go out with again!!
My hubby and I wanted a more intimate luau experience…something more like a real family luau! We found it! Although there was no emu ceremony, we were immediately seated and our drink orders taken. Then we were invited to a lovely buffet without having to wait…delicious mahi, chicken and the most delicious pork I have ever had at ANY luau! Decadent desserts too - yum! After dinner, we experienced a one hour Hawaiian luau show. The dancers were extremely skilled and their performances very entertaining. The fire knife dancer was excellent and never dropped a fire stick. Music, songs, dancing and continued drink service during a lovely sunset and a twinkle-lit venue.
We loved the experience and enjoyed it immensely….fabulous food, positive personalities, delightful dancers, melodious music - the perfect evening at a more affordable price! We’ll be back with more family!
In the first week of January, the sea was calm, and I was able to join the tour without getting seasick. The boat was also large. We got really close to the whales at the viewing point, and we could see them well. The drinks were all-you-can-drink, and they brought them to us when we ordered, but we could also go to the counter to get them. The service was good as well. Since you can get sunburned, sunscreen, a hat, and sunglasses are essential.
1月の1週目、海は穏やかで船酔いすなことなくツアーに参加できました。船も大きかった。ポイントについてすぐ近くまでクジラがきて良く見えました。ドリンクも飲み放題でオーダーすると持ってきてくれましたし、カウンターに取りに行くこともできました。サービスも良かったです。日焼けするので日焼け止め、帽子サングラスは必須です。
The snorkeling was very crowded. Can’t count the number of times I got hit in the head with one of their little glass bottom floating devises. Had to quit early because the waves were getting to big. Not their fault I know. The food wasn’t good and some of my family members had moldy buns. Did get to see some whales and turtles.
Aloha,
Thank for your choosing the Four Winds.
I'm sorry you felt the snorkeling location was crowded; Christmas time is the busiest time of the year on Maui, as I'm sure you could tell by the plane ride over.
Our hot BBQ lunch is a staple on our vessel, I am so sorry to hear that this wasn't the case for you and your family. I will be sure to pass your comment on to our management team.
Aloha,
Nikki
We had mild expectations due to my wife's previous whale watching trip.
This visit exceeded our expectations. The captain was very informative and kept us on our toes with whale sightings. W e had a great time for our party of 5.
Thank you for the feedback.
The weather we had was slightly less than perfect but we had an absolute blast with the crew, and we even got to see a few whales. All around a good time
Crew went out of their way to ensure we saw whales. They were very knowledgeable and answered questions
We had so much fun during our Lanai trip. We saw whales, and dolphins on the way there and our way back to the harbor. The snorkeling was great and the staff were so caring and knowledgeable! The lunch was also a highlight for me, I wasn’t expecting such a nice spread. I cannot recommend it enough, it was truly worth it.
This was so fun for our group of 18 people! The buffet was great with tons of options that everyone liked. There was a great dessert spread too. Our waiter was awesome and on top of bringing us all-you-can-drink beverages. The entertainment was so fun, with a mix of Hawaiian history between acts. A must-do if you've never been to a luau!
Mahalo!
Enjoyed Food and Ambience and Show, Actual Show could have been little longer not including the dinner time.
We watched the sunrise on the way to Lani and watched the sunset on the way back to Maui! The staff were friendly. Easy ferry ride! So worth our day trip to Lani!
The aquarium is nice,but I had to wait 15 minutes for a Supervisor came to verify my digital ticket.The perdon at the desk couldn't find it.
Smooth cruise. Saw spinner dolphins. Very nice beach close to port.
The coral reef was smaller than I expected. It felt like a miniature version of Keauhou Bay on the Big Island of Hawaii. The glass bottom was quite scratched and didn’t look as beautiful as in the photos. The food and the crew were not bad; they made an effort to ensure we enjoyed ourselves.
The parking lot is paid. You can pay at a place called SECURITY using a card, or there’s a QR code at the tour reception that you can use to pay. I used the QR code, but the only payment option was Google Pay (which I might have missed), and luckily I had some balance left, so I was able to pay right away. However, I struggled to set it for 5 to 6 hours (if you go early, you need 6 hours until noon). It’s just a matter of selecting the range until noon, but the system was slow, and it was a hassle.
The worst part was when I tried to enter my car's license plate number, it switched to full-width characters, but I was still able to make the payment. When I disembarked, my car had been towed. When I asked the crew, they just told me to contact SECURITY. But when I called SECURITY, it went to voicemail since it was after noon. My car was moved to a junkyard in Kihei, which is 8.6 miles away.
So, when the tow truck arrived, I desperately pleaded with them to take me there. Inputting in half-width characters is very important.
珊瑚礁が思っていたより小さかった。
ハワイ島のケアウホウ湾の縮小版って感じた。
グラスボトムは、結構傷があって写真ほど、綺麗には見えない。
食事やクルーの感じは、悪くはない。楽しめるよう気を使ってくれる。
駐車場は有料。料金はSECURITY という支払い場所でカード等で支払うか、ツアー受付にQRコードがあるので、それを使って支払う。
QRコードを使ったのだが、支払いがGoogle pay しかなく(見逃したかも)、たまたま残金があったからすぐに支払えた。
ただ、5から6時間(早く行くと12時まで6時間必要になる)を設定するのに手間取った。その他を選んで12時までの範囲を選択するだけだが、動きが悪く、苦労した。
で、最もダメだったのが、車のナンバーを入力しようとした際、全角文字入力になったが支払いできてしまったこと。下船したらレッカー移動されていた。
クルーに聞いても、SECURITY に連絡するように言われるだけ。SECURITY に連絡してもお昼過ぎじゃないと留守電になる。車はキヘイの廃車置き場に移動されるので、道のり8. 6mileもある。
なので、レッカー車が来たときに必死に頼み込んで、つれていってもらった。
半角文字での入力。とても大事。
アロハ、
マアラエアハーバーの駐車場は、セキュアパーキングハワイという会社が運営しています。あなたの車が牽引されたと聞いて非常に残念です。残念ながら、私たちは彼らのサービスとは全く関係がないため、私たちのスタッフはお手伝いできませんでした。駐車会社は、個人のデバイスで支払えない場合に備えて、ハーバーに支払いステーションも設置しています。この件でゲストをお手伝いできる方法があればよかったのですが、私たちのコントロールを完全に超えています。
マハロ、
ニッキ
Aloha,
Maalaea Harbor parking is run by a company called Secure Parking Hawaii. I am very sorry to hear they towed your vehicle. We unfortunately have zero connection with their services... this is why our crew was unable to assist. The parking company also have a pay station at the harbor if you are unable to pay with your personal device. I wish there was a way we were able to assist guests with this, but it completely out of our control.
Mahalo,
Nikki
Amazing experience food was delicious the performance was fantastic everything was great
Aloha Abraham,
Thanks for taking the time to share your experience and your glowing review! We are so happy to hear that you had a great time and will pass on your accolades for the meal to the hotel. Mahalo!