Reviewed by: inlovewithhawaii
Die Tour war gut arrangiert. Wir wurden überpünktlich abgeholt und unsere Busfahrerin / Tourguide war super freundlich. Sie hat während der ganzen Tour sehr viel über die Gegend erklärt, auf Pflanzen hingewiesen und uns einige alte Legenden näher gebracht. Es gab viele Stopps zwischendurch. Die geschätzte Gruppengröße war 15 Personen.
Der Sonnenaufgang war spektakulär! Den muss man gesehen haben! Eine dicke Jacke bzw. Zwiebellook und geschlossenen Schuhe sind mehr als angebracht.
Das folgende Frühstück im Golfclub war solide. Hätte man aber, da die Tour mit einem frühen Aufstehen verbunden ist, auch gut auslassen können und dafür ein früheres Ende vorsehen können.
Insgesamt hat mir die Tour gut gefallen und ich empfehle sie weiter.
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2017/12/30 |
| Activity Date: | 2017/12/05 |
Reviewed by: Callie
A few things to be aware of before you book this excursion:
1) The road is very windy: consider ginger candy or Dramamine if you're prone to motion sickness.
2) Cell phone reception will be terrible.
3) It's very cold at an elevation of 10,000 feet. It was 40degrees for us. Dress warmly.
4) The air is also very thin at 10,000 feet: look out for shortness of breath and dizziness.
3) You may not see a picture perfect sunrise. No one can control the weather or even perfectly predict it. There will also be tons of other people there enjoying the view with you.
With all that in mind, we had a great time. At 3am, our driver picked us up and drop us off right in front of our condo in Kihei (pick up may not be available for your particular location - verify with PolyAd/GrayLine first if this is a dealbreaker for you). Stopped at a Kahului convenience store: buy snacks here if you don't like the pastries/coffee onboard.
Uneventful drive up. The 25-ish seater van/bus is heated, but once we arrived in the parking lot, our driver obviously had to turn off the engine/heat to conserve gas. We arrived 1 hour prior to sunrise, and in that 1 hour, the weather went from so clear and being able to see thousands of stars to sprinkling rain to so foggy I could barely see a few feet in front of me and back and forth. There is a tiny visitors center with giftshop, and restrooms (with ice cold water toilet seats), but not much else to explore. So we hung out on the bus until just a few minutes before sunrise.
The sunrise was partially obstructed by clouds, but the sky and landscape was still so beautiful. 30 minutes after sunrise, our driver drove us up a wee bit higher to the next parking lot for more photos, and then down to a golf course for breakfast. Breakfast was ok - I would have much rather saved my appetite for something else. We were dropped off at our condo at 11am.
We had a great driver and saw a beautiful sunrise from the top of a volcano. It was AWESOME.
| Rating: | |
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| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2017/12/23 |
| Activity Date: | 2017/11/29 |
Reviewed by: Aryan SKP
All in all a very good experience.. even though when we started it was raining at 3 AM in the morning.. but up there at the Haleakala summit point, weather was just too perfect to have the glimpse of rising sun :)..
Glenn, thanks for keeping us engaged n providing loads of information.. kept us awake most of the time ;)..
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Families |
| Posted on: | 2017/12/13 |
| Activity Date: | 2017/12/10 |
Reviewed by: Valeri
My husband and I did this for our hunnymoon and it was great. Great tour guide. He was very good, funny and very knowledgeable.
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2017/12/03 |
| Activity Date: | 2017/11/09 |
Reviewed by: Sara
Wayne was excellent, a lot of knowledge and made the trip very fun! Would recommend this trip and service to others, only negative was that the breakfast was ok, service and decent and core of the golf course was nice. Overall excellent t experience
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Friends |
| Posted on: | 2017/12/03 |
| Activity Date: | 2017/11/30 |
Reviewed by: Andie
We loved the whole thing! Only thing we would change is maybe including a printout of all the menu items with further detail such as ingredients and/or how the tradition cake about in ancient Hawaiian culture.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/11/23 |
| Activity Date: | 2017/11/20 |
Reviewed by: Eva
Our pilot was awesome and the ground crew very friendly. Thank you for a great flight!
| Rating: | |
|---|---|
| Packages: | Standard Seating Flight |
| Attended as: | Couples |
| Posted on: | 2017/11/17 |
| Activity Date: | 2017/11/14 |
Reviewed by: J@HK
Fortunately, the weather was good, and the sunrise from the summit of Haleakalā was wonderful. The breathtaking view of the sky from an elevation of 3,000 meters after the sun had fully risen was grand and mystical.
However, there were some disappointing aspects of the tour. 1) The pickup at the hotel (Westin Resort) was scheduled for 2:45 AM, but the bus arrived close to 3:30 AM. I called the emergency contact, but no one answered, and I was left waiting with another American couple. After the bus arrived, the driver and guide did not offer any apology, which I found frustrating. 2) When we finally boarded the late bus, it was almost over capacity. My wife and I were seated separately, and I was next to a 3L-sized American, making the interior extremely cramped. I sincerely hope for improvements for those who participate in this tour in the future.
幸い天候も良く、ハレアカラ山頂からのサンライズは素晴らしかったです。太陽が完全に昇りきった後の天空を標高3000mから眺める絶景は壮大で神秘的でした。
ツアー全体として残念だった事はあります。①午前2:45にホテル(Westin Resort)へピックアップでしたが、バス到着は午前3:30近く。緊急連絡先に電話するも誰も出ず、別のアメリカ人カップルと待ちぼうけ。バス到着後、運転手兼ガイドから詫びの一言もなく、コンプレインした次第。②ようやく遅れて来たバスに乗り込むと、ほぼ定員オーバー状態。妻と二人でしたが、席はバラバラとなり、横には3Lサイズのアメリカ人が座っていた為、車内は大変窮屈極まりなかったです。今後本ツアーへ参加される方々の為に、改善を切に要望します。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/11/17 |
| Activity Date: | 2017/11/09 |
Reviewed by: kono
We visited Maui for the first time with our family this time. I found out about this tour while looking for a luau show along the coast.
It was very close, just a 10-minute drive from our hotel in Kaanapali, and although the parking lot was small, it was convenient as we could easily find parking nearby.
Even before the show started, we enjoyed the atmosphere with unlimited drinks and poke dishes. The show seemed a bit subdued since the stage was a little far away, but I think it would have been more exciting with a fire dance. Overall, I highly recommend it!
今回家族でマウイ島はじめて行きました。
ルアウショーを海沿いでは鑑賞で来たらと思い探していたところこのツアーを知りました。
カアナパリのホテルからも車で10分でとても近く、駐車場は小さいが近隣にすぐ停めれたので便利でした。
ショーが始まるまでまでも、ドリンク飲み放題やポキのお料理等雰囲気だけでも楽しめました。
ショーは、ステージが少し遠かったこともあり、
やや地味に見えましたが。。ファイアーダンスもあればもっと盛り上がったように思います。
総合的にはかなりオススメです!
| Rating: | |
|---|---|
| Packages: | お座敷席 |
| Attended as: | Families with Young Children |
| Posted on: | 2017/11/17 |
| Activity Date: | 2017/11/05 |
Reviewed by: やまさん
The tour content was changed, and it ended up being a tour that only visited Haleakalā National Park. If that was the case, I would have preferred not to have the tour at all. Alternatively, I would have appreciated a change in destination to include visits to other places or some consideration like a discount or an earlier return. It was disappointing that there was no consideration for only visiting one location.
ツアー内容が変更されて、ハレカエラ国立公園だけに訪れたツアーであった。それで有れば、ツアーを結構しないで欲しかった。或いは、行き先を変更してでも、他の場所の訪問や見学を入れる。ディスカウントする。早く帰って来る。とかの配慮が欲しかった。一ヶ所しか行かないなら、それに対する配慮も無く、残念でした。
Thank you very much for participating in the tour. However, we sincerely apologize for not being able to provide a satisfactory service.
Upon confirming the situation with the local operating company on the day of the tour, it appears that, as stated on our activity page, the Iao Valley was closed, and instead, you were guided to the Kula Marketplace. We are very sorry that the tour you were looking forward to did not meet your expectations. Additionally, we deeply apologize for the insufficient explanation regarding the schedule change from the guide on the day.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日の状況を現地催行会社に確認させていただきましたところ、弊社アクティビティページに記載がございました通り、
イアオ渓谷が閉鎖されておりましたため、代わりにクラ マーケットプレイスにご案内させていただいていたようです。
せっかく楽しみにされていたツアーがご期待に沿った内容ではございませんでしたこと、弊社としても大変残念に思います。
また、当日の担当ガイドよりスケジュール変更についての説明が不十分でしたこと、深くお詫び申し上げます。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 基本プラン* |
| Attended as: | Couples |
| Posted on: | 2017/11/07 |
| Activity Date: | 2017/11/02 |
Reviewed by: Sara & Tyler
We went to this on our honeymoon and it was SUCH a fun experience. We did the traditional style Luau, and we would highly recommend it!
| Rating: | |
|---|---|
| Packages: | Table and Chair Seating |
| Attended as: | Couples |
| Posted on: | 2017/11/06 |
| Activity Date: | 2017/07/11 |
Reviewed by: bobby
I chose this sunset tour because I'm not confident about waking up early for sunrise.
The scenery depends on the weather, so it might be up to your luck, but if you go, it's better to bring a coat. It's cold.
サンライスに早起きは自信がないから、サンセットのこのツアーを決めた。
景色は天気によるものなので、あなたの運の次第かもしれませんが、
行くなら、コートを持っていたほうがいいです。寒いですから。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2017/11/04 |
| Activity Date: | 2017/09/12 |
Reviewed by: Karla
This is a must for anyone traveling to Maui. Wayne was our driver and guide. He is full of all sorts of information and kept us entertained the whole trip. The view of the sun rising above the clouds high atop a volcano, made this one of our most memorable moments in Hawaii. The trip concluded with an awsome breakfast .
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2017/10/24 |
| Activity Date: | 2017/09/26 |
Reviewed by: D. Dickenson
This is so worth your time and money! Awesome! The view was spectacular and the driver made it so much fun!
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Friends |
| Posted on: | 2017/10/23 |
| Activity Date: | 2017/10/19 |
Reviewed by: Mark
Got so many compliments on the flower . Very beautiful, my wife was suprised when she saw her name.
Aloha Mark!
Thank you for taking the time to send us a review of your greeting! We are glad to have learned that Cinthia loved every moment of it, and we hope that you both had a wonderful vacation!
Mahalo!
-- Jesse I.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2017/10/23 |
| Activity Date: | 2017/10/20 |
Reviewed by: Amy Collier
After the very early start, we made our way to the top of the volcano. The tour drivers name was Bessie, and she was very enthusiastic, sometimes going overboard. The sunrise was a bit late but the whole experience was great, but very cold. After the tour, we were taken for breakfast at a golf club, which was very nice. We then were loaded on another bus for our drop of at accommodation. This was a very slow time. We did not get back to the resort until 12 noon, and this turned out an extremely long day.
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Friends |
| Posted on: | 2017/10/18 |
| Activity Date: | 2017/10/13 |
Reviewed by: Samsom
It was à pleasure to réserve without tour Web site. ThE luau was good. Réception, dîner and cocktail wzre good.
Thé spectacle was verra good too
| Rating: | |
|---|---|
| Packages: | Table and Chair Seating |
| Attended as: | Couples |
| Posted on: | 2017/10/17 |
| Activity Date: | 2017/10/14 |
Reviewed by: Damien
Had a great time on this trip. So informative and the view at sunrise was breathtaking.
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Solo Travelers |
| Posted on: | 2017/10/14 |
| Activity Date: | 2017/09/22 |
Reviewed by: Laura Palmer
This was such a spectacular trip. Our tour guide Netti wend over and beyond to make this experience special for everyone. I highly recommend this experience!
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Solo Travelers |
| Posted on: | 2017/10/09 |
| Activity Date: | 2017/10/06 |
Reviewed by: Kim
Fabulous show! Awesome food and wonderful staff! I would highly recommend and go again :)
| Rating: | |
|---|---|
| Packages: | VIP Seating Package |
| Attended as: | Couples |
| Posted on: | 2017/10/04 |
| Activity Date: | 2017/10/01 |
Reviewed by: Caroline
High energy, beautiful location, great food. What a night!
| Rating: | |
|---|---|
| Packages: | Table and Chair Seating |
| Attended as: | Friends |
| Posted on: | 2017/10/03 |
| Activity Date: | 2017/09/05 |
Reviewed by: Caroline
Judy was great, we had a lot of fun. Lots of time traveling, but enough stops to still be worth it
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2017/10/03 |
| Activity Date: | 2017/09/04 |
Reviewed by: Christina
This tour was absolutely amazing! Our driver was phenomenal, knowledgeable, entertaining and definitely made you feel safe on the long road up and down the mountain. The views were breathless, there are no words to describe how absolutely stunning the sunset was. Mahalo Maui.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2017/09/30 |
| Activity Date: | 2017/09/27 |
Reviewed by: Kevin
We had a really good time at the Luau. It was 1 hour long and that was enough time for my children ages 9 & 12 to enjoy the show and get a feel for a bit of Hawaiian culture. We did the cocktails only show and we found this to be a good option for our family. It was a good show for the $112 it cost to attend.
| Rating: | |
|---|---|
| Packages: | Cocktail Show Package (Limited Availability) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/09/28 |
| Activity Date: | 2017/09/25 |
Reviewed by: P and B
This was a great Tour. Our guide was very knowledgeable as well as helpful.
I would recommend this tour.
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2017/09/25 |
| Activity Date: | 2017/09/13 |
Reviewed by: ひろひろ
I really enjoyed participating! However, since it's an English tour, some understanding of English is necessary. The guide also took great photos at Haleakalā.
参加して非常に良かったです!ただ、英語のツアーのため、多少の英語の理解力は必要かと思われます。ガイドさんがハレアカラで上手に写真も撮ってくれました。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2017/09/23 |
| Activity Date: | 2017/09/03 |
Reviewed by: Cherrett
It was very nice, we opted for the cocktails and show. A little disappointed that the bartender left a few minutes after the show started.
| Rating: | |
|---|---|
| Packages: | Cocktail Show Package (Limited Availability) |
| Attended as: | Families |
| Posted on: | 2017/09/21 |
| Activity Date: | 2017/09/18 |
Reviewed by: A&D
It was an awesome experience. Super friendly staff made the experience even more exciting. A definite must do on your to-do list!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/09/19 |
| Activity Date: | 2017/09/16 |
Reviewed by: Marty
We enjoyed it immensely. We got to see things not available in the natural habitat. We found the demonstrations to be very good and informative. The seven day pass was a terrific value and we used it 3 times.
| Rating: | |
|---|---|
| Packages: | Saving Pass |
| Attended as: | Couples |
| Posted on: | 2017/09/18 |
| Activity Date: | 2017/08/21 |
Reviewed by: Marty
Amazing tome. The show was amazing and the food was wonderful. A perfect end to our first vacation on Maui. Photos were pricey but ok.
| Rating: | |
|---|---|
| Packages: | Table and Chair Seating |
| Attended as: | Couples |
| Posted on: | 2017/09/18 |
| Activity Date: | 2017/08/28 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for joining our tour. However, I sincerely apologize for not being able to provide a satisfactory service.
Upon confirming the situation with the local operating company, it was found that, as you mentioned, we arrived late at your pickup location. The bus was significantly delayed because we had to wait for you at several hotels we stopped by before picking you up. I deeply apologize for the inconvenience caused during your trip. To ensure that customers are not kept waiting for long in the future, I have requested the operating company to improve their operations for smoother transfers.
I understand that there were more passengers than the capacity, but I hope you can understand that the 25-seat bus was full that day.
We take your feedback seriously and will strive for further service improvement, including pre-tour meetings. Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日の状況を現地催行会社に確認させていただきましたところ、お客様がおっしゃる通り、お客様のお迎え場所には遅れて到着いたしました。お客様をピックアップさせていただく前に立ち寄りましたホテル数か所にてお客様をお待ちいたしましたため、バスが大幅に遅れて到着する結果となりました。せっかくのご旅行中にご不便をおかけいたしましたこと深くお詫び申し上げます。今後お客様を長時間お待たせすることがないよう催行会社には送迎を円滑に進めるよう運用の改善を要請いたしました。
なお、乗客が定員を超えていたとのことですが、当日は25人乗りのバスは満員でしたことご理解いただけますと幸いです。
お客様からのお言葉を真摯に受け止め、今後、事前のお打合せも含め、今後さらなるサービスの向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム