Reviewed by: fantastic
The sun hid behind the clouds at a crucial moment, but according to our wonderful driver and guide, Neri, we were lucky enough to witness the sexy sunrise, which has only about a 5 percent chance of being seen!
Anyway, on this Haleakalā tour, Neri, the only female driver, was incredibly skilled as a guide and had perfect driving techniques.
The tour was on August 16, and it was really cold; even wearing a Heattech turtleneck and an ultra-light down jacket, I felt like I was shivering. I think it would have been nice to have ear muffs, hand warmers, and something like a blanket or a cape as extra gear.
My fellow passengers were from Germany and the United States (San Francisco, Chicago, etc.), and we all had a great time. The guide spoke in English, and I think I understood about half of it, but it wasn't a problem at all.
太陽は、肝心なところで雲隠れしてしまいましたが、素晴らしいドライバー兼ガイドのネリさんの言によれば、5パーセント程度での確率でしか見ることの出来ないセクシーサンライズ!を拝むことが出来てラッキーでした。
とにかく、このハレアカラツアーで一人しかいないという女性ドライバーのネリさんは、ガイドはこの上なく上手く、ドライブテクニックも完璧でした。
さて、8月16日のツアーでしたが、とにかく寒くヒートテックのタートルネックにウルトラライトダウンを着込んでも震えが来るような体感温度でした。
耳あて、ホッカイロ、毛布ようなマント?のようなものも備えとしてあれば良かったかと思います。
なお、同乗者はドイツ、アメリカ(サンフランシスコ、シカゴなど)のメンバーでしたが、十分に楽しむことが出来ました。
英語のガイドですが、何となく半分程度は理解出来たと思いますが、特に問題はありませんでしたよ。
| Rating: | |
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| Packages: | 【無料特典付き】基本プラン |
| Attended as: | Families |
| Posted on: | 2019/12/29 |
| Activity Date: | 2019/08/16 |
Reviewed by: jqgossard
As early as the pick up times for this tour, it was worth it!! The experience to watch the sunrise over Maui and right above the clouds of Haleakala was absolutely amazing!! Shuttle ride up the mountain was perfect to take naps before arriving to the summit. Pick a spot along the fence line as soon as you can because it gets crowded very fast!!
Now...all visitors, PLEASE understand that you are a VISITOR into the home of Hawaiian Islanders, RESPECT their boundaries on their land!!! DO NOT hop over fence lines!! There are barriers for a reason!!
1) They are protecting their island plants and animals as they aren’t very many anymore.
2) STAY OFF SACRED LAND!!! They welcomed you into their home, respect the places you are not allowed to enter!!
Don’t be ignorant!! Respect the land you travel!
There were MANY ignorant people that even when the park representatives came out to get people back over the right side of the fence were ignored!
They opened their home and welcomed you so that you can experience an amazing view, enjoy it by appreciating their hospitality and respecting their boundaries.
The natives will chant as the sunrises, it would be nice for everyone to quiet the conversation and bask in the chant and take in this spectacular experience.
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2019/12/25 |
| Activity Date: | 2019/12/24 |
Reviewed by: ゆきやま
I absolutely wanted to visit Haleakalā when I went to Maui! Unfortunately, the sunrise wasn't very clear due to the weather. However, the sea of clouds was magnificent and had its own mystique. Everything was explained in English, and we could also borrow an audio guide. The guide was very considerate towards us, a Japanese couple, and spoke to us a lot. My husband, who doesn't speak any English at all, also enjoyed it. The pancakes for breakfast were delicious as well. I hope to see the sunrise next time I go to Maui!
マウイに行ったら絶対行きたかったハレアカラ山!ご来光はお天気の加減できれいに見えませんでした。でも雲海が素晴らしくてそれもまた神秘的でした。全て英語での説明。一応オーディオガイドもお借りできます。ガイドさんは私たち日本人夫婦をとてもよく気遣ってくださり、たくさん話しかけてくれました。全く英語が話せない主人も楽しんでいました。朝食のパンケーキもとても美味しかったです。次マウイに行く時はご来光がみれますように!
| Rating: | |
|---|---|
| Packages: | 【無料特典付き】基本プラン |
| Attended as: | Couples |
| Posted on: | 2019/12/11 |
| Activity Date: | 2019/10/10 |
Reviewed by: つるママ
I was a bit worried about the early morning, or rather late night, pickup, but I was relieved when they arrived earlier than scheduled. Since it was an English tour, I was anxious, but the warm hospitality put me at ease. Also, the driver and guide, Neli, was fantastic!
It was a shame that I only understood about half of what was said, but he talked about important things in Hawaii (probably... haha) in a captivating way, which, combined with the enchanting nature of Haleakalā, made for a mysterious experience. During sunrise, he chanted, and that alone almost brought me to tears. It was truly a great tour. After descending the mountain, we enjoyed breakfast in a lovely place with a view of Haleakalā. MAHALO Nui Loa!!
早朝?というか夜中のピックアップで少し心配でしたが、予定より早く来てもらい安心しました。英語のツアーなので不安でしたが、温かい対応でほっとしました。また、バスを乗り換え、運転手兼ガイド、Neliが最高でした!!
半分ぐらいしかわからなかったのが残念でしたが、ハワイの大切なこととか(多分・・笑)話してくれるのですが、こちらが引き込まれるような語り方に、ハレアカラの幻想的な自然と相まって不思議な体験ができました。また、日の出の時には、チャントを唱えてくれてそれだけで涙が出そうでした。本当にいいツアーでした。山を下りてからの朝食も、目の前にハレアカラを望みながら、雰囲気のいいところでおいしく頂けました。MAHALO Nui Loa!!
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2019/12/10 |
| Activity Date: | 2019/12/05 |
Reviewed by: やーさん
I wanted to sign up for the Japanese tour, but it was fully booked with no cancellations, so I reluctantly joined the English tour, which turned out to be the right decision. The van was large enough that I could use two seats by myself, making it quite spacious compared to the number of people, and they provided a Japanese tablet for explanations, so my anxiety about the language was alleviated. The meal at the golf course café was warm and delicious.
Unfortunately, it rained on the day of the tour, and at times it felt like we were driving through the clouds, so I couldn't see the scenery around us. However, when we reached the summit, the clouds cleared for a short time, and I was able to enjoy the crater and the sunset. The English tour ends at sunset, so we didn't get to see the starry sky, but I didn't feel disappointed since I thought the clouds would have blocked the stars anyway.
It can be cold at the summit, so it's best to dress warmly. There were participants in shorts and short-sleeve shirts who borrowed jackets from the driver, and they looked cold. I also spotted the Japanese tour vehicle at the summit, and compared to the English tour, it seemed smaller and likely cramped since it was fully booked. For those who get motion sickness, I recommend the larger van from the English tour.
日本語ツァーに申し込み希望でしたが、満席でキャンセルもなかったので、仕方なく英語ツァーに参加しましたが、結果的にはこれが大正解でした。
バンは大型で1人で2席が使えるほど人数に比べゆったりとしており、説明も日本語のタブレットを貸していただいたので、英語の不安はなくなりました。
食事もゴルフ場のカフェで温かい美味しくいただきました。
ただ、当日はあいにくの雨天で途中は雲の中を走っているようで周りの景色は見えませんでしたが、頂上に着くと短時間でしたが雲も去り、クレーターと夕陽を堪能できました。
英語ツァーは夕陽までで星空を見ないで帰ってしまいますが、この日は雲で星が見えなかったと思えるので、残念には感じませんでした。
頂上は寒いので防寒はしっかりいておいた方が良いですよ。短パン・半袖シャツで参加されていた方は、運転の方のヤッケを借りましたが寒そうでした。
なお、頂上で日本語ツァーの車を見かけましたが、英語ツァーに比べると小型で、かつ満席で窮屈だったのかなと思えました。
車酔いするかたは、英語ツァーの大きなバンがお薦めです。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2019/12/05 |
| Activity Date: | 2019/09/20 |
Reviewed by: Scott
Everything and everyone exceeded our expectations. Your greeted with a lei and a drink take you to your seats explain how things work suggest trying all the drinks on the menu answer any questions host is there with drinks & appetizers whenever you request show food drinks all great parking was free without having a long walk.. Highly recommended especially if you are only doing 1
| Rating: | |
|---|---|
| Packages: | Table and Chair Seating |
| Attended as: | Couples |
| Posted on: | 2019/12/04 |
| Activity Date: | 2019/10/11 |
Reviewed by: ちこちゃん
The guide, the tour participants, and the weather were all great. It seems that the conditions were unusually good. Personally, I think I could have spent the time more meaningfully if I had prepared my listening skills.
ガイドさんとツアーの参加者、お天気の三点でよかった。まれに見るコンディションの良さだったらしいです。自分としてはリスニングを準備すればもっと有意義に過ごせたと思います。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/24 |
| Activity Date: | 2019/11/12 |
Reviewed by: Emz
Very knowledgeable tour guide and breathtaking views. It was also great to go along with a small group, so the tour could be catered to us. We would go again!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2019/11/19 |
| Activity Date: | 2019/11/16 |
Reviewed by: Bex
Great tour, knowledgeable tour guide, and picturesque views.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2019/11/19 |
| Activity Date: | 2019/11/16 |
Reviewed by: Leanee
My first luau dinner I have been to and oh my! It was beyond beautiful! From the beginning the staff were friendly, smiling, welcoming and so welcoming, the open bar had some amazing most delicious drinks! The show at the end was breathtaking and so fun to watch!! Thank you to this company for giving us a great evening with delicious food and drinks and an amazing show! Thank you to our waiter too! Amazing!
| Rating: | |
|---|---|
| Packages: | Table and Chair Seating |
| Attended as: | Couples |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/11/13 |
Reviewed by: Carlos
This was a very nice way to start our honeymoon. My wife was unsuspecting and was happily surprised when she saw people waiting for us with lei greetings. Well worth it!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2019/11/14 |
| Activity Date: | 2019/11/11 |
Reviewed by: みゆき
I had requested a tatami seating area, but I ended up watching from the very front in the middle of the stage. Also, the staff crew was very considerate, and I truly appreciated the love and aloha of the night. Thank you very much.
座敷リクエストしていましたが、ステージ真ん中一番前にての観覧でした。。
又、スタッフクルーの気遣い沢山で、愛のあるまさに、alohaな夜に感謝でした。
ありがとうございました
| Rating: | |
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| Packages: | お座敷席 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/07 |
| Activity Date: | 2019/11/04 |
Reviewed by: Ahmad Ok
This was a very fun activity to do on our last day in Maui, Food and drinks were great, And the performance was fun and entertaining, The set is directly on the beach and you get to see the sunset when the show starts, Don't miss this if you go to Maui!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2019/09/09 |
| Activity Date: | 2019/08/16 |
Reviewed by: おだにっち
I participated in Old Lahaina Luau in Lahaina, Maui. While enjoying my favorite drink and watching the leisurely setting sun, I waited for the show to begin. Although there was no fire dance, the impressive performances can be enjoyed along with delicious food. What a luxurious way to spend time! I definitely want to go again!
マウイ島のラハイナで、オールドラハイナルアウに参加しました。
ゆったり沈んでいく夕日を眺めながら、好きなドリンクをいただき、ショーの始まりを待ちます。
ファイヤーダンスはありませんが、かなり見応えのあるダンスが、美味しい料理とともに堪能できます。
あーなんて贅沢な時間の過ごし方でしょう‼️
ぜひまた行きたいです‼️
| Rating: | |
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| Packages: | お座敷席 |
| Attended as: | Couples |
| Posted on: | 2019/09/07 |
| Activity Date: | 2019/08/28 |
Reviewed by: Lynda
Great tour. Ask for tour guide, Neddy. That’s all I have to say! She was awesome.
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Families |
| Posted on: | 2019/09/01 |
| Activity Date: | 2019/08/29 |
Reviewed by: ほるんちゃん
I accidentally forgot to bring my winter clothes, so I layered two T-shirts, wore a fleece, and covered myself with a hotel bath towel to enjoy the view. It was 8 degrees, so I managed somehow.
There were several buses from the same tour company, and many individuals came as well, exceeding the space available for viewing. People gathered tightly next to the visitor center to watch, but even though it was cold, it's better to secure a spot early rather than waiting in the car until the last minute. There were many large individuals, making it difficult to peek through the gaps to take photos.
うっかり防寒着を持参するのを忘れて、Tシャツ2枚を重ね着、フリースを来て、ホテルのバスタオルを被って鑑賞しました。8度でしたのでどうにかなりました。
同じツアー会社のバスが数台、個人で来ている人たち、観覧スペースの広さ以上にたくさんの人が来ています。ビジターセンターの横で鈴なりになって鑑賞するのですが、寒くてもギリギリまで車中で待たずに、早く場所を取ったほうがいいです。大柄の方が多くて、隙間から覗いて写真を撮るのが大変でした。
| Rating: | |
|---|---|
| Packages: | 【無料特典付き】基本プラン |
| Attended as: | Families |
| Posted on: | 2019/08/31 |
| Activity Date: | 2019/08/27 |
Reviewed by: Linda
My mom and I have been to Hawaii many times but this time I felt like a lei greeting would be nice! So I surprised her with it and I am happy I did. Searched online and found this site. Great aloha welcome before baggage. She was so surprised to see her name! I upgraded to the larger lei. The greeter was very friendly and took several pictures of us. The leis are beautiful and have lasted 4 days so far and still look great. (Little bit of water in a plastic bag in the hotel room fridge) We actually wore them to a luau last night! Received lots of compliments on them. Will use these guys again.
| Rating: | |
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| Packages: | Deluxe Orchid Lei |
| Attended as: | Solo Travelers |
| Posted on: | 2019/08/27 |
| Activity Date: | 2019/08/24 |
Reviewed by: cana
I participated on July 31.
There were so many participants that the car was full.
Since the pickup was at 2 AM, I was fast asleep in the car.
By the time we arrived at Haleakalā, it was starting to get bright, and we were able to see the sunrise about 20 minutes after getting off the bus.
I was worried because there were a lot of clouds, but it was a beautiful sunrise.
The temperature was extremely cold!
With the wind, it felt like winter!
A down jacket is absolutely essential.
I took photos while shivering. (laughs)
After watching the sunrise, we returned to the car and received bread and coffee.
I was very happy to have warm coffee!
After that, we went down to have breakfast and returned to the hotel around 10 AM.
It was a wonderful experience.
7月31日に参加しました。
車はいっぱいになるくらい参加者がいました。
ピックアップが午前2時だったので
車中は爆睡でした
ハレアカラに着いた時はもう明るくなりつつあり、バスから降りて、20分くらいで日の出を見ることができました。
雲が多くて大丈夫かな?と思っていましたが、綺麗なサンライズでした。
気温はめちゃくちゃ寒い!
風もあったので、真冬並みの寒さ!
ダウンは、絶対必須です。
ガタガタ震えながら写真を撮りました。笑
サンライズを見て、車に戻るとパンとコーヒーが貰えました。
あったかいコーヒーがとても嬉しかったです!
そのあと朝食を食べに麓におり、ご飯を食べて10時くらいにホテルに戻ってきました。
とてもすてきな体験でした。
| Rating: | |
|---|---|
| Packages: | 【無料特典付き】基本プラン |
| Attended as: | Friends |
| Posted on: | 2019/08/24 |
| Activity Date: | 2019/07/31 |
Reviewed by: あちき
Mauna Kea on the Big Island of Hawaii had a magnificent natural feel, but here we had to compete for space with many people in a narrow passage. The shuttle was only a few minutes late, and the guide was cheerful and kind, but I think if we had arrived a bit earlier, we could have secured a better spot and enjoyed the starry sky more. Considering the price, it was a bit lacking.
ハワイ島のマウナケアは壮大な自然とゆう感じでしたが、こちらは狭い通路にたくさんの人で場所を取り合う必要がありました。送迎は数分の遅れ程度でガイドさんも明るく親切でしたが、もう少し早く着ければ場所取りも、星空もよく見れたのかなと思います。値段の割には、、です。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2019/08/24 |
| Activity Date: | 2019/08/04 |
Reviewed by: aoa
In July 2019, my mother and I participated in this tour. I had heard from a friend who lived in Hawaii that the town of Paia was lovely, and I was really looking forward to exploring it, but we actually did not go to Paia. I confirmed with two drivers from the local tour company on the day of the tour, but they explained that Paia was not included in this tour. They assured me that it was definitely not part of the itinerary and offered to check with the office, but I had no reason to doubt the drivers, so I acknowledged that. I was very much looking forward to visiting Paia, so I was quite disappointed that the tour details listed on the website did not match the actual itinerary. I understand if there were special circumstances on the day that prevented us from going, but if Paia was not included in the tour itinerary from the start, I believe it should have been honestly stated. Other than that, the overall tour was completely fine, as the drivers were nice, which made it all the more disappointing.
First, we were picked up on time at the designated location, and after visiting other nearby hotels, we arrived at the meeting point where we were instructed to transfer to a different bus. Buses that had picked up passengers from various areas of Maui gathered there, and we switched buses for our tour and departed. Here, we received an iPad and earphones to listen to announcements in Japanese.
On the way to Haleakalā, we took a break for a restroom stop and to buy water and snacks before entering the mountain roads. The bus driver provided polite guidance, and I was able to relax throughout the journey.
We were fortunate with the weather, and at the summit of Haleakalā, we had about 45 minutes of free time during which we took photos and explored a bit. After that, we stopped in the cowboy town for lunch, but there was not enough time, so we hurriedly ate lunch and only had about 10 minutes to stroll around the town, which did not allow for leisurely shopping.
We then headed to Iao Valley. We were instructed to return to the bus in about 30 minutes, and I walked around a bit to take photos before coming back. There was an explanation that there was a lookout if we climbed a little up the mountain, but it seemed tight on time, so I decided to skip it.
I was looking forward to going to the town of Paia from there, but I was told that we would be taken back to the hotel and the tour would end.
2019年7月に母と私の2人でこのツアーに参加しました。ハワイに住んでいた友人からパイアの街が素敵だと聞き、散策できることを大変楽しみにしていましたが、実際はパイアの街には行きませんでした。現地のツアー催行会社の運転手2人に当日確認しましたが、このツアーにはパイアは含まれていないと説明されました。間違いなく行程に含まれていないとのことでオフィスにも確認してあげるよと言われましたが、運転手を疑う余地はなかったのでわかりましたと伝えました。パイアに行けることも大変楽しみにしていたので、このホームページに記載があるツアー内容と実際の行程が違いとても残念です。当日の特別な事情で行けないなら分かりますが、そもそもツアー行程に含まれていないのならば正直に記載すべきだと思います。それ以外はツアー全体としては、下記に記載の通り全く問題なく運転手も良い人だっただけに大変残念です。
まず時間通りに指定の場所に迎えがきて、近くにある他のホテルを回った後に集合場所に着き、違うバスの乗り換えるよう指示を受けました。マウイ島の各地域にピックアップに行ったバスがそこに集まってツアーごとにバスを乗り換え、出発しました。
ここで日本語のアナウンスが聞けるアイパッドとイヤフォンを受け取りました。
まずはハレアカラに向かう途中で、山道に入る前にトイレ休憩と水やお菓子を買えるところで休憩しました。バスの運転手も丁寧に案内をしてくれ、終始安心して過ごすことができました。
お天気にも恵まれハレアカラ山頂では45分ほど自由時間があり、その間に写真を取ったり少し散策したりしました。
その後ランチをとるためにカウボーイの街に立ち寄りましたが、時間がなくランチを急いで食べて10分ほど街を散策する程度でゆっくり店を見たりすることはできませんでした。
その後イアオ渓谷に向かいました。こちらも30分ほどでバスに戻ってくるように指示があり、周辺を少し歩いて写真を撮って戻ってきました。少し山を登るとルックアウトがあると説明がありましたが、時間的に厳しそうでしたのでやめておきました。
ここからパイアの街に行くことを楽しみにしていたのですが、このままホテルに送って行ってツアーは終了だと告げられました。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニターツアー |
| Attended as: | Families |
| Posted on: | 2019/08/10 |
| Activity Date: | 2019/07/25 |
Reviewed by: Jeff
I highly recommend this tour rather than driving. Our guide, Star, provided us with great insight and experience regarding Haleakalā, the surrounding area and Maui. The sunrise was spectacular!
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2019/08/07 |
| Activity Date: | 2019/08/04 |
Reviewed by: naruyuriyou
It was more fun than I expected. The quality is high. The dancing and fire performances are excellent. I think it's great that the audience participates and helps create the stage.
The duration might be a bit long, around three hours.
Alcohol is all-you-can-drink, but there's a long line for general participants to order. The VIP priority counter is empty, but it's clearly distinguished. However, this is Hawaii after all. Staff members come around to take orders. You can order for about $1 each time. You'd be missing out if you didn't know this. Feel free to order and drink as much as you like. It was a great time.
イヤー予想を上回る楽しさでした。
完成度が高いですね。
踊りやファイヤーダンスも最高です。
客が参加し一体となってステージを作り上げるので良いと思います。
時間は若干長めかな?正味3時間くらい。
アルコールは飲み放題ですが、一般参加の注文する場所は大行列。
優先VIP窓口はガラガラですが区別されています。
しかし、さすがハワイです。
席を回るスタッフが注文を取りにきてくれます。一人1回$1程でオーダー可能です。知らなきゃ損です。どしどし注文して飲んでください。
良い時間でした。。
| Rating: | |
|---|---|
| Packages: | スタンダード席 |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/03 |
| Activity Date: | 2019/07/24 |
Reviewed by: A Rodriguez
Awesome exhibits and great presentations on sharks and coral reef fish! Interactive tide pools for all ages. Left appreciating ocean life more!
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| Packages: | General Admission Ticket to the Maui Ocean Center |
| Attended as: | Families |
| Posted on: | 2019/08/02 |
| Activity Date: | 2019/07/30 |
Reviewed by: Lisa MacCracken
We had a great evening. Only complaint is the seating is in the direct sun. They let us in at 545
Drinks good, food good. Main show started a 8 pm. They close down buffet pretty fast. We will do this again.
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| Packages: | VIP Seating Package |
| Attended as: | Couples |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/23 |
Reviewed by: 1st Time Visitors
Totally worth the lack of sleep. You wake up early, however you can sleep on the bus. The sights were amazing and our tour guide/ driver was extremely knowledgeable.
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| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/07/16 |
Reviewed by: Steve
Our pilot Ken Jones was great. He made us all feel very safe and he was very knowledgeable about the entire island. The pre-flight was very thorough and covered all of our concerns before we boarded the helicopter. We were very lucky with the weather and we saw canyons and peaks that are often inaccessible due to low cloud cover. Highly recommend this company.
Aloha Steve - We appreciate you taking time to send this to us. We'll be sure that Ken gets a copy. We hope you enjoyed your time in the islands and perhaps will visit us again.
Mahalo Lani Reservations
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| Attended as: | Families |
| Posted on: | 2019/07/21 |
| Activity Date: | 2019/07/15 |
Reviewed by: たかこ
Since it was an English tour, there were only three of us Japanese participants. We were packed into a small bus to full capacity and set off. The male guide was friendly, taking pictures for us at the rest stop, but the shopping planned at Clar Lodge was canceled without any explanation. After watching the sunset from the summit, we were all dropped off at the dining location without any follow-up. We were just ushered into the restaurant, where our seats were taken by other tour participants, leaving us feeling excluded.
I joined the English tour knowing what to expect, and I didn't anticipate the detailed support typical of Japanese tours, but it didn't turn out to be a very good experience, which is disappointing.
英語のツアーということで、日本人参加者は私たち3人のみ。
小型のバスに満員状態で詰め込まれ出発。
ガイドの男性は休憩場所で写真撮ってくれたりとフレンドリーでしたが、工程に入っていたクラロッジでのショッピングもなんの説明もないまま無しになり山頂で夕日をみたあと、食事の場所で全員バスを下ろされ、何もフォローないまま、レストランに入れられ、座席も他のツアー参加者に占領され、爪弾き状態に…
英語ツアーとわかって参加し、日本ツアーの細やかなフォローを期待して行ったわけではないですが、あまりいい思い出にならず、残念でした
ハレアカラのサンセットツアーがご期待に沿えなかったことをお詫び申し上げます。残念ながら、このツアーは日本語では提供しておりません。ツアーの一部を日本語で聞くことができるiPadを受け取っているはずですので、ツアーについてもっと理解し学ぶことができたはずです。お客様のコメントをマウイのマネージャーと共有し、他の日本人ゲストがより良い体験をされることを願っております。
We apologize the Haleakala Sunset tour did not meet your expectations...unfortunately, we do not offer this tour in Japanese. You should have received an ipad that allows you to select to hear some of the narrated tour in the Japanese language so you could understand and learn more about the tour. We will share your comments with our Maui manager and hope other Japanese guests will have a better experience.
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| Packages: | 【無料特典付き】基本プラン |
| Attended as: | Families |
| Posted on: | 2019/07/16 |
| Activity Date: | 2019/07/12 |
Reviewed by: Nancy
Tour guide was Very knowledgeable and friendly , bus is extremely comfortable, dinner was delicious
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/15 |
| Activity Date: | 2019/07/12 |
Reviewed by: maki
The Sunrise Tour was my first experience. Most of the participants were foreigners. I took motion sickness medication before joining. At the summit, I was able to see the sunrise while listening to chants, which was a wonderful experience.
サンライズツアーは初めてでした。
殆どの参加者は外国の方でした。
車酔いの薬を飲み参加しました。
頂上ではチャントを聴きながらサンライズを見ることが出来て素晴らしい経験でした。
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| Attended as: | Families |
| Posted on: | 2019/07/14 |
| Activity Date: | 2019/06/20 |
Reviewed by: Smita
If you dont get the parking pass it’s worth to book the tour.
The guide was amazing and knowledgeable.
He shared many deep facts about the place, showed us variety of flowers and plants and shared interesting facts about them.
He stopped at other view points on the way while coming back.
The breakfast place they stopped was level up and the breakfast was very good.
I surely recommend to book the tour.
Thank you for we got an opportunity to view this mesmerizing view by booking last minute.
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| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2019/07/10 |
| Activity Date: | 2019/07/07 |
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Aloha Linda!
Thank you for provinding us with that wonderful review! The Deluxe Orchid Lei looks stunning on both of you, and we are ecstatic to have learned of its longevity in your great care~ We hope you enjoyed your vacation, and we hope to serve you again in the future.
Mahalo Nui!
-- Jesse I.