All Reviews for Maalaea Harbor & Ocean Center

I live overseas, so I'm used to customer service here, but even so, I was shocked by how rude the attitude was when I made a confirmation call. It wasn't due to poor reception; the call was disconnected several times, and the attitude was extremely bad, which made me very anxious before participating in the tour.

However, when I actually joined the tour, the staff members were very nice. But to be honest, I'm not sure if it was worth the price.

When I asked some local friends in Maui, they told me it was too expensive and that there are better options available. I wish I had asked them before going.

わたしは海外に住んでいるのでこちらの接客になれているのですが
それでも
確認の電話をしたときに
びっくりするほど態度が悪かったです。
電波がわるいとかではなく
何回か途中で電話切られたし
態度もものすごい悪かったので
ツアーに参加する前とっても不安になりました。

実際にツアーに参加したら
そのときの従業員さんたちは
とてもいい感じでした。
でも値段の割には正直なところよかったのかはわからない。

マウイ地元の友達 何人かにきいたら高すぎるし
もっといいのがあると教えてもらいました。
初めに聞いてから行けばよかったなと思いました。

Crew was amazing! Had a great day! I was the only one in our group of 4 apprehensive, but the crew was so accommodating, I joined the fun! Great day, great excursion!

We had a fun time exploring everything at the Ocean Center and also seeing all the great whales... it was a fabulous time and well done.

The crew was great - wind was so bad that it was borderline on weather or not to cancel. But even in that wind and the choppy conditions the guys took us out and we caught fish! They cleaned it all up for us and we cooked it up that night. All in all, great experience.

I had a great time snorkeling at Molokini Island. I took photos underwater. There were many turtles and tropical fish. The BBQ lunch was delicious. There were also plenty of drinks and fruits. The Japanese female instructor was very kind to us.

モロキニ島でシュノーケリング楽しかったです。海の中で写真を撮りました。亀や熱帯魚がたくさんいました。昼食のＢＢＱランチがおいしかったです。飲み物やフルーツもたくさんありました。また日本人女性のインストラクターの方に親切にしていただきました。

We went to Maui specifically to see the whales and this tour didn't disappoint. The captain and his crew were fantastic, the food and the drinks served were very tasty. The whales provided us with quite the show. If you're thinking of taking this trip you must go on this tour.

Visiting Molokai through a guided tour was an experience that I will never forget! I learned about Molokai's history and was able to see the gems this island had to offer. An experience I am willing to do again!

The Pride of Maui sunset cruise was the highlight of our trip to Maui! The crew was wonderful and welcoming and the drinks were plentiful. Dinner time rolled around and was served buffet style. Everyone was obliging and the food was tasty. I highly recommend the chicken and the onion tartlet! There were live musicians who played fun Latin jazz the entire evening, and the top deck plays more variety for the hip crowd. Needless to say, the whales were amazing! There were so many of them! We thoroughly enjoyed ourselves and Pride of Maui could not come more highly recommended. This would not have been made so easy without the booking process at Veltra. They made it super easy and we were happy with the customer service.

The sea at Molokini is incredibly blue!
A mother and baby whale swim next to the boat!
Swim with sea turtles!
The hamburgers are delicious!
It's amazing!

モロキニの海はとにかく青い！
船の隣をクジラの親子が泳ぐ！
ウミガメと一緒に泳ぐ！
ハンバーガーも美味しい！
アメージングです！

Since I'm going to Maui, I thought I'd be greedy and go all the way to Lanai! So I made a reservation.

When I went to the reception counter with my voucher, it was easy to board the boat. It was a beautiful ship, and I didn't notice any unusual smells (like heavy oil?). My friend was worried about seasickness and took some medicine, but it might not have been necessary. On the way back, they didn't take any and slept soundly.

We sat outside on the second floor. If the weather is nice, be careful of sunburn! We saw whales and dolphins, and the beautiful sea, sky, clouds, and breeze felt wonderful. For lunch on Lanai, we had loco moco, saimin, and freshly baked bread at Blue Ginger—so delicious!

I recommend bringing a cooler bag with drinks and snacks and wearing your swimsuit for a fabulous day on the island!

せっかくマウイに行くのだから欲張ってラナイまでGOでしょ～
って事で予約しました。

バウチャーを持って受付カウンターに行けば簡単に乗れちゃいましたよ～
綺麗な船で独特な船の臭い（重油の臭い？）感じませんでした。
友人は船酔いが心配だと薬を飲んでましたが　要らなかったかも
帰りは服用せず爆睡でした。
　
席は２階の外へ　天気が良かったら日焼けに気を付けてねぇ～
クジラもイルカも観れたし綺麗な海　空　雲　風　気持良かったなぁ～
ラナイ島のブルージンジャーでランチ　ロコモコとサイミンと焼き立てパンメッチャ旨し！


保冷バックに飲み物とおやつを持って水着着用してセレブな島へ(^_-)-☆お薦めです。

We arrived on Lanai. We were usher to a suburban and driven to Lanai City. We assumed we would get the jeep that we would be able to drive. We were looking forward to the excitement of driving on the rugged roads. When when got to Lanai city we were met by Bruce's in another Suburban. He proceeded to drive us around the island and we never did get the jeep. Not sure what happened. I asked twice if this was the correct tour and told yes it was. Bruce's was awesomeness but it was not the tour we signed up for.

I recommend going with someone who understands English! The staff was very kind and provided thorough explanations. Since I participated in February, there were whales everywhere. (The captain mentioned that it was a very lucky day.) We could see the whales' breaches from a distance, and the pineapple juice and cinnamon rolls were delicious! The group size of about 30 people was just right! I was able to enjoy it slowly while having some snacks!

英語がわかる人と行くならオススメ！スタッフもとても親切で丁寧な説明でした。参加が2月だったのでいたるところにクジラがいました。（船長はその日はとても運がいいと言ってました）クジラのブリッジは遠くの方で見る事も出来きパイナップルジュース、シナモンロールも美味！人数も30人ほどとちょうどいい！軽食を食べながらゆっくり楽しめました！

I visited Lanai Island for the first time. I went without any prior research, but the guide, who spoke only English, chose very easy-to-understand words to explain, allowing me to learn about the history and present of Lanai Island. I encourage you to challenge yourself with English conversation practice. Bruce will respond politely, even if he looks a bit troubled.

初めてラナイ島に行きました。どんなところか下調べもせず行ったのですが、英語のみのガイドさんもとても解りやすい単語を選んで説明してくれて、ラナイ島の歴史と今を観光できました。英会話の練習のつもりでチャレンジしてみてください。ブルースが困り顔ながら丁寧に返事をしてくれますよ。

Fantastic crew, great food and drinks and a few whale sightings. Since the captain can't control that too well, Overall it was a wonderful experience.

I participated in January. It was an English tour, but the instructor's explanations were easy to understand, and the crew was kind. Breakfast and lunch were delicious.
I only participated in snorkeling. It was disappointing that there weren't many types of fish near Molokini Island. However, there were wild seals. My companion who participated in the snuba got seasick, which was a bit unfortunate.
On the way to and from, we were able to see whales up close, and I was thrilled to see more whales than on a whale watching tour.

1月に参加しました。英語のツアーでしたが、インストラクターの説明も分かりやすく、クルーも親切でした。朝食とランチが美味しかった。
私はシュノーケリングのみに参加しました。モロキニ島近くはそんなにたくさんの種類の魚が見られなかったのでそれが残念。でも野性のアザラシがいました。スヌーバに参加した連れは波で酔ってしまったのでちょっと残念でした。
行き帰りにクジラが見られると近くに寄ってくれて、ホエールウォッチング・ツアーよりもたくさん間近でクジラが見られて感激しました。

Despite taking motion sickness medication beforehand, I suffered from severe seasickness and couldn't enjoy it much. However, there was ginger ale available on board that is said to help with seasickness, and the staff's consideration was appreciated. My husband, who went with me, seemed to enjoy it, so that was good.

事前に酔い止めを飲んで行ったのにもかかわらず
ひどい船酔いであまり楽しめませんでした。
ただ、船内に船酔いに効くというジンジャーエールが用意されていたり
スタッフの気遣いはよかったです。
一緒に行った夫は楽しめたようなのでよかったです。

Molokini Island was a bit different from what I imagined... There were many cruisers docked, and it felt undeniably like a tourist spot, but the ocean was beautiful! At another snorkeling spot, I was able to see a sea turtle and was moved by the adorable fish I encountered. The lunch during the cruising (hamburger) was delicious, and the crew was kind (it was reassuring to have Japanese crew members). Above all, how many times did we see whales!! Even though it wasn't a whale watching tour... I thought it would be lucky if we encountered any, but the captain and crew's consideration was truly wonderful. It was a fantastic tour.

モロキニ島はちょっとイメージと違い…
沢山のクルーザーが停船していて、観光スポット感が否めませんでしたが・・・、海は綺麗！
別のシュノーケルスポットでは、海ガメを見つける事も出来、可愛いお魚さん達に出会えて感動しました。
クルージング中のランチ（ハンバーガー）も美味しく、クルーが親切（日本人クルーで安心）でした。
何と言っても、クジラを何度見た事でしょう！！
ホエールウォッチングツアーではないのに…遭遇できたらラッキー！と思ってましたが、
キャプテン、クルーの方々の配慮が本当に素晴らしい、素敵なツアーでした。

This is my second time. I applied again because I enjoyed it last time.
Overall, I had more fun during the first visit.
- Molokini is deep, has few fish, and is far away.
- The snorkeling off Wailea was murky. I couldn't see the sea turtles I encountered last time.
- We had a great view of the whales this time.
- The hamburger was delicious, as expected.
- The swaying and waves were still intense.

I feel like once is enough. If you're just looking to snorkel, there are many places in Maui that are closer and have plenty of fish to see.

2度目です。前回よかったのでまた申し込みました。
全体的に初回のほうが楽しめました。
・モロキニは深くて魚が少ないし遠い
・ワイレア沖のシュノーケリングは水が濁っていた。前回会えたウミガメにも会えず
・クジラは今回のほうがばっちり見えました。
・ハンバーガーはやはりおいしい。
・揺れと波は相変わらず激しい

１度行けばいいかなという感じです。
シュノーケルだけならマウイにはもっと近くでいっぱいの肴に出会えるところがおおいので。

It was the season for whale watching, so we encountered many. Advice for participants: confirm your reservation by phone, communication is only in English during the tour, and there is a 'roll call' both going and returning for peace of mind. You can also choose the amount of food and drinks yourself, which is reassuring.

ホエールウォッチング時期だったので、たくさん遭遇出来ました。参加時アドバイス:予約確認TEL、参加中も英語のみ、乗船時には行きも帰りも『点呼』で安心、食事も飲み物も量を自分で選べて安心。

I cannot recommend the Four Winds enough! The crew are all fantastic and make you feel welcome right from the outset. Captain John is worth the price of admission alone! We were provided a great breakfast and later lunch with all drinks included, we were well looked after. The equipment used is sanitary and of a high quality and the boat itself is very comfortable.
We were lucky enough to see several wales on the way out to Molokini and the crater itself provided some of the best snorkelling you can do. The other patrons were of all ages and ethnicities and got along famously - this is a great option for those with kids too.
I find it hard to believe you could find a better way to go to Molokini than with the four winds!

It's a wonderful trip. We saw Whales on the way there and identify turtle near the harbor on the way back. the morning trip is pretty nice for the weather. The people on the boat are very nice. Thanks Zack/Reed. You got to try Snuba since it's easy and fun. You will have multiple chances to get into the water in the 2 hour period. What you can see depends on the season and what kind of fish are active there though.

I purchased a round-trip ticket and, after arriving on the island, took a shuttle bus to the town center for some exploration and lunch. After that, I got off at Flobob Beach near the port on the return bus, enjoyed the beach, and walked about five minutes to the port to catch the ferry back. It can be quite inconvenient without a car, but I managed to enjoy the town and the beach. There isn't much to see in the town, but the beach is beautiful and nice.

往復の切符のみ購入し、島到着後シャトルバスで、町の中心に行き、散策＆昼食。
その後、帰りのバスで、港近くのフロボビ－チで降ろしてもらい、ビ－チを
楽しみ、帰りのフエリ－に合わせて、徒歩約５分で港に行きました。
車ないと可なり不便ですが、なんとか、町＆ビ－チを楽しめました。
町は、見るとこあまりないが、ビ－チは、綺麗で良いですね。

My wife and I have just returned from a dinner cruise beyond compare.
It all started with a warm greeting at dockside. Appetizers and non alcoholic beverages followed- the alcoholic drinks included in the price were available after we had cruised out of the harbour,
We had the perfect evening for this cruise. There was some mauka showers early on, which led to a double ended brilliant rainbow. And the crew dried all of the outside seats for later use. Drinks and more appetizers followed as we cleared the harbour under power. Fortunately, the wind was up, but not to strong to sail. ASK TO SAIL! I did, and after the sails were raised, I was given the helm and the compass course. Although I have sailed many times before, it had been several years since the last time. When we reached our anchoring location for dinner, the crew expertly took over and settled all of the sailing rigging.
After watching and photographing an amazing sunset, dinner was served. What a meal! Top quality, lots of choice, and abundant quantities of everything. And there was comfortable table seating for everyone, previous review notwithstanding. Drinks were served at table by the efficient and very friendly crew.
What I really liked about this cruise is that they take a maximum of 32 people, which allowed for easy interaction amongst all of the crew and guests.
The boat was spotless, and the 'heads'-washrooms - were clean and stocked with luxury products.
This is quite an expensive cruise, but worth every penny of the cost.

A big thanks to the captain and crew of the Trilogy for providing our family with a fantastic sail and snorkle! The crew was competent and experienced while maintaining a relaxed and friendly atmosphere aboard the sleek vessel. The cruise did not dissapoint with nice meals special order to meet my gluten free dietry needs. The snorkling stops were just long enough to enjoy with plenty of time to relish some traditional sail time as the captain hoisted the billowing sails over the catamaran. Don't miss this opportunity to enjoy world class snorkling on beautifully clear aquamarine waters under the azure Pacific skies.

You can make a reservation online in advance, and just show the voucher issued at that time at the dock! Once you receive your ticket and board the boat, you can sit wherever you like. They will come around to check tickets after departure! They were also very accommodating with time changes.

The quiet beaches of Lanai! There were plenty of fish! With many birds around, the lush Lanai City has a warm atmosphere. There was a little mishap where I couldn't find the shuttle bus stop for the return trip and missed it, but another bus driver, knowing the situation, kindly gave me a free ride to Manele Harbor.

Please make sure to visit the aloha-filled island of Lanai!

事前にネットで予約して、その時に発行されるバウチャーを船着場で見せればOK！ チケットをもらい船に乗ったら好きな席へ座ります〜出発してからチケットを確認しにまわってきますよ！
時間変更にも快く受け付けてくれました。

ラナイ島の静かなビーチ！魚も沢山いました！
鳥達が沢山で、緑豊かなラナイシティは、ほのぼの雰囲気、帰りのシャトルバスの乗り場がわからず乗り遅れるハプニングありましたが、別のバスの運転手さんが事情を知り無料でマネレ港まで乗せてくれました。
アロハな心いっぱいのラナイ島へ是非足をのばしてみて下さい。

I participated because I wanted to experience the clarity of the ocean for my first time in Maui. I have a tendency to get seasick, but I thought it would be worth it to join since I heard the boat was of a decent size. However, it turned out to be a bad idea for me. The rocking wasn't too severe, but I think those who are prone to seasickness should avoid it.

Despite that, I did my best to go snorkeling. There weren't as many fish as I expected, but the clarity of the water was outstanding, and it felt great. Unfortunately, I couldn't see any sea turtles at the spot where we were supposed to encounter them.

The water was quite cold, so I recommend renting a wetsuit. Both breakfast and lunch were very delicious. I took my lunch to go, but I think the hamburgers would have been really enjoyable to eat on the boat if I hadn't been seasick.

Above all, the Japanese guide was very attentive and friendly. I won't participate again due to my seasickness (laughs), but I'm glad I joined despite that. I would give it one star less for the lack of fish.

初めてのマウイ島のため海の透明度を体感したくて参加しました。
元々船酔いする体質ですが、それなりの大きさの船と聞いていたので、一生に一度くらいはと思って参加しましたが、やはりダメでした。揺れはあまり大きくないのですが、船酔いする体質の方はやはり避けたほうがいいと思います。
それでもがんばってシュノーケリングはしました。
思ったよりも魚はいませんでしたが、やはり透明度は最高で、気持ち良かったです。ウメガメに会えるというスポットでも今回は残念ながら会う事はできませんでした。
けっこう水が冷たいのでウェットスーツはレンタルする事をオススメします。
朝食、昼食もとても美味しかったです。昼食は持ち帰って食べましたが、船酔いさえしていなければ船の上で食べるハンバーガーはとても美味しくて気持ち良かったのではないかと思います。
なにより日本語ガイドの方がずっと気にかけて頂いて、とても感じの良いガイドさんでした。
船酔いするのでもう参加する事はありませんが(笑)、船酔いしてでも参加して良かったです。
魚の少なさに星マイナス1つです。

Crew did perfect job getting us underway. Dinner was prepared with care and served by crew always attentive. The caption kept the boat in a calm channel changing position so all had the best views of sunset and moon rize.
Yes will do this one again.

The Maui and Lanai providers were both very well organised which was particularly good as I had only been able to book this at the last minute. Bruce the guide and driver was knowledgeable and fun to travel with, a very pleasant man. He also gave me lots of good advice about where to go in Lanai City as I had opted to stay there for a while, He also ensured I knew how to get back to the ferry. The ferries were very well run.

The center had great sea life tanks. We saw sharks, turtles and all the types of fish you see in the ocean around the island. the staff was very informative and knowledgeable.

We had a wonderful time. The captain and the crew were great. The snacks, drinks and the dinner were great