Reviewed by: Michelle
My little family of 3, husband and my 3 month old, went on this whale watching excursion and it was the highlight of our trip! I was very excited to find out that infants are welcome aboard. The entire crew was very informative, fun, and did everything they could to help the everyone spot some whales. We were so lucky to cruise with hundreds of spinner dolphins right below us. We even got close enough to spot a whale even though we were told it was early in the season. O would recommend bringing binoculars if you have some and a jacket because it definitely gets chilly and windy out there. Thank you to the entire crew for making my dream of seeing the whales come true!
| Rating: | |
|---|---|
| Packages: | Special Deal! 2-for-1 Review Rebate - Whale Watch |
| Attended as: | Families with Young Children |
| Posted on: | 2017/12/08 |
| Activity Date: | 2017/12/05 |
Reviewed by: Amber Walker
The crew on the tour were professional and courteous right from the start. We were all anxious to see whales and our boat got right out there and we started seeing whale spouts. The boat was always on top of where the whales were. Through out the entire ride, the captain was incredibly knowledgeable and answered all questions. The boat itself was well stocked and very clean. There were plenty of tabkrs inside and on top, as well as seats on the front and back. Everyone had a place to sit and could see the action from anywhere on the boat. The end of the tour was the most incredible. Two whales swam literally under the boat and came out in front of the bow. Seeing how big these amazing creatures were so close was a once in a life time experience. Both whales came up for air at the front of the boat. The whales seemed as curious about us as we were about them, and hung out around our boat for a good fifteen minutes. I highly recommend this tour and their company for an incredible whale watching tour!! The experience is excellent for couples and families with children of all ages. My one bit of advice would be to show up twenty five minutes before check in as it was very busy and took some time to find a parking spot.
| Rating: | |
|---|---|
| Packages: | Special Deal! 2-for-1 Review Rebate - Whale Watch |
| Attended as: | Couples |
| Posted on: | 2017/12/04 |
| Activity Date: | 2017/12/04 |
Reviewed by: Valeri
My husband and I did this for our hunnymoon and it was great. Great tour guide. He was very good, funny and very knowledgeable.
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2017/12/03 |
| Activity Date: | 2017/11/09 |
Reviewed by: Sara
Wayne was excellent, a lot of knowledge and made the trip very fun! Would recommend this trip and service to others, only negative was that the breakfast was ok, service and decent and core of the golf course was nice. Overall excellent t experience
| Rating: | |
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| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Friends |
| Posted on: | 2017/12/03 |
| Activity Date: | 2017/11/30 |
Reviewed by: Dee
Good food and attentive staff. A little disappointed in not seeing the full sunset and with the quality of music.
| Rating: | |
|---|---|
| Packages: | Sunset Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2017/12/02 |
| Activity Date: | 2017/11/29 |
Reviewed by: Sandy
I searched for a Japanese tour, but it was already too late and everything was sold out! I reluctantly chose the English tour, but there was only one American couple besides me. The driver and guide was considerate and let me sit in the front seat. I had no time to relax as I was immersed in English. Since I am Japanese, I was really impressed by the slow and easy-to-understand English guide. He was an American who had moved from California 25 years ago. His English was clear. The couple was kind, and I didn't feel lonely at all. The scenery on the way to Hana through the rainforest was amazing. The guide let me taste bananas ripened on trees that can only be found there, and we stopped at a stall where I could enjoy pure coconut ice cream. In the end, instead of dropping me off at my hotel first (Kahului), he went out of his way to take me to Wailea, where the American couple was staying, to show me the sunset in Kihei, and then he even took me back to Kahului! It was a fantastic day with great people and a wonderful tour. It might have been a coincidence, but it was truly great. For someone familiar with the area, it might be a bit surprising. Thank you! ❤️
日本語ツアーを探しましたが、時既に遅しで全てsold out! 仕方なく英語ツアーを選んだのですが、私以外アメリカ人のカップル一組だけ。 ドライバー兼ガイドさんが気を遣ってくれて私を助手席に。 さすがに気を抜く暇もなく英語に浸っておりました。 私が日本人なので、とにかくゆっくり分かりやすい英語ガイドに感激。 彼はカリフォルニアから移住して25年のアメリカ人。 英語が分かりやすかったです。 カップルも優しく、寂しさを感じることなく過ごせました。 レインフォレストを抜けてハナに向かう道々も最高な景色でした。 ガイドさんがそこでしか味わえない木で熟れたバナナを食べさせてくれたり、ピュアなココナッツアイスを食べれる露店に寄ってくれたり。 最終的には私が最初にホテルに送ってくれるはずが(カフルイ)、キヘイの夕日を見せてくれるために、アメリカ人カップルがステイしているワイレアに行って、わざわざ最後に送ってくれたり(カフルイまで戻ってくれた!)。 ツアーも人も最高な一日でした。 たまたまかもしれませんが、本当に良かったです。 ここの土地勘が分かる人にはちょっとびっくりかも。 感謝♡
| Rating: | |
|---|---|
| Packages: | 2名様以上申込プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/02 |
| Activity Date: | 2017/11/10 |
Reviewed by: Lorie
We have been on “dinner cruise’s before, thought it would be very nice for our anniversary based on description, not a sit down dinner cruise, you stand and hold onto poles. Unlimited drinks were nice.
| Rating: | |
|---|---|
| Packages: | Premium Package (until 01/31/2018) |
| Attended as: | Couples |
| Posted on: | 2017/12/01 |
| Activity Date: | 2017/11/28 |
Reviewed by: Steve
Although our whale watching was actually before the normal season, we still sighted three different whales! The staff was very friendly and helpful and their formation they provided was very informative. I would certainly recommend their whale watching boat trip as it was both fun and productive. The captain was very good at getting us as close as possible to the whales
| Rating: | |
|---|---|
| Packages: | Special Deal! 2-for-1 Review Rebate - Whale Watch |
| Attended as: | Couples |
| Posted on: | 2017/11/27 |
| Activity Date: | 2017/11/26 |
Reviewed by: Andie
We loved the whole thing! Only thing we would change is maybe including a printout of all the menu items with further detail such as ingredients and/or how the tradition cake about in ancient Hawaiian culture.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/11/23 |
| Activity Date: | 2017/11/20 |
Reviewed by: usekey
We used this for our honeymoon trip.
As part of the basic tour, we had a snorkeling and snuba experience around Molokini Island.
Honestly, my impression was that there weren't many fish there.
After that, we moved to a spot where we could see sea turtles, and it was mentioned that snorkeling or snuba could be done for an additional fee.
At first, I was a bit disappointed because I thought the price included everything, but in the end, I was able to swim with two sea turtles, and there were also some lucky moments where we saw dolphins and whales from the boat, so it turned out to be a satisfying tour.
The tour instructors were generally cheerful people, so we had a great time.
新婚旅行で利用させていただきました。
基本のツアーとしては、モロキニ島の周辺でのシュノーケル+スヌーバ体験。
ここでは正直そんなに魚はいないなというのが正直な感想でした。
その後で海亀の出るスポットに移動して、追加料金でシュノーケルorスヌーバができるということでした。
最初は全部込みでの値段だと思っていただけにがっかりする気持ちもありましたが、結果としては2匹の海亀と一緒に泳ぐこともできましたし、それ以外にも偶然的な要素はあったかと思いますがイルカやクジラも船の上からですが見ることができたので満足のいくツアーになりました。
基本的にツアーのインストラクターも陽気な人たちだったので、楽しい時間を過ごすことができました。
| Rating: | |
|---|---|
| Packages: | シュノーケル&スヌーバプラン |
| Attended as: | Couples |
| Posted on: | 2017/11/19 |
| Activity Date: | 2017/11/11 |
Reviewed by: J@HK
Fortunately, the weather was good, and the sunrise from the summit of Haleakalā was wonderful. The breathtaking view of the sky from an elevation of 3,000 meters after the sun had fully risen was grand and mystical.
However, there were some disappointing aspects of the tour. 1) The pickup at the hotel (Westin Resort) was scheduled for 2:45 AM, but the bus arrived close to 3:30 AM. I called the emergency contact, but no one answered, and I was left waiting with another American couple. After the bus arrived, the driver and guide did not offer any apology, which I found frustrating. 2) When we finally boarded the late bus, it was almost over capacity. My wife and I were seated separately, and I was next to a 3L-sized American, making the interior extremely cramped. I sincerely hope for improvements for those who participate in this tour in the future.
幸い天候も良く、ハレアカラ山頂からのサンライズは素晴らしかったです。太陽が完全に昇りきった後の天空を標高3000mから眺める絶景は壮大で神秘的でした。
ツアー全体として残念だった事はあります。①午前2:45にホテル(Westin Resort)へピックアップでしたが、バス到着は午前3:30近く。緊急連絡先に電話するも誰も出ず、別のアメリカ人カップルと待ちぼうけ。バス到着後、運転手兼ガイドから詫びの一言もなく、コンプレインした次第。②ようやく遅れて来たバスに乗り込むと、ほぼ定員オーバー状態。妻と二人でしたが、席はバラバラとなり、横には3Lサイズのアメリカ人が座っていた為、車内は大変窮屈極まりなかったです。今後本ツアーへ参加される方々の為に、改善を切に要望します。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/11/17 |
| Activity Date: | 2017/11/09 |
Reviewed by: kono
We visited Maui for the first time with our family this time. I found out about this tour while looking for a luau show along the coast.
It was very close, just a 10-minute drive from our hotel in Kaanapali, and although the parking lot was small, it was convenient as we could easily find parking nearby.
Even before the show started, we enjoyed the atmosphere with unlimited drinks and poke dishes. The show seemed a bit subdued since the stage was a little far away, but I think it would have been more exciting with a fire dance. Overall, I highly recommend it!
今回家族でマウイ島はじめて行きました。
ルアウショーを海沿いでは鑑賞で来たらと思い探していたところこのツアーを知りました。
カアナパリのホテルからも車で10分でとても近く、駐車場は小さいが近隣にすぐ停めれたので便利でした。
ショーが始まるまでまでも、ドリンク飲み放題やポキのお料理等雰囲気だけでも楽しめました。
ショーは、ステージが少し遠かったこともあり、
やや地味に見えましたが。。ファイアーダンスもあればもっと盛り上がったように思います。
総合的にはかなりオススメです!
| Rating: | |
|---|---|
| Packages: | お座敷席 |
| Attended as: | Families with Young Children |
| Posted on: | 2017/11/17 |
| Activity Date: | 2017/11/05 |
Reviewed by: Kevin
Our guide, I believe his name is Roger, was helpful and informative. He made it enjoyable and a very memorable experience. Told us about the different islands and other facts about the sea life. We saw several sea turtles and other colorful fish.
| Rating: | |
|---|---|
| Packages: | 2.5-Hour Late Morning Turtle Reef Discovery (10:30 AM) |
| Attended as: | Friends |
| Posted on: | 2017/11/13 |
| Activity Date: | 2017/11/10 |
Reviewed by: Orlando Dude
Friendly and informative crew.
Saw several whales, which was exceptional this early in migration season.
Got great pics- using just a plain old iPhone!
| Rating: | |
|---|---|
| Packages: | Morning Whale Watch Cruise [9:45 AM] |
| Attended as: | Couples |
| Posted on: | 2017/11/12 |
| Activity Date: | 2017/11/09 |
Reviewed by: Dave & Mindy Harley
We went on this cruise as it was our anniversary, and we weren't disappointed in the least. Great food, drinks and the staff were really nice. Met quite a few people, and the sunset was awesome. Would definitely do this again.
| Rating: | |
|---|---|
| Packages: | Premium Package (until 01/31/2018) |
| Attended as: | Couples |
| Posted on: | 2017/11/11 |
| Activity Date: | 2017/10/19 |
Reviewed by: Mahalo
Overall, a good experience for new comers.
Our instructors were awesome.
Thanks Goofy Foot Surfing!
| Rating: | |
|---|---|
| Packages: | Private Group Lesson (2 hours) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/11/09 |
| Activity Date: | 2017/11/03 |
Reviewed by: Kim
Our sail was outstanding! The crew was amazing and attentive! Emily and Carrie were friendly and helpful! Aaron put us all at ease! Would go again in a heartbeat!
| Rating: | |
|---|---|
| Packages: | Original Sunset Cocktail Sail |
| Attended as: | Friends |
| Posted on: | 2017/11/08 |
| Activity Date: | 2017/11/05 |
Reviewed by: やまさん
The tour content was changed, and it ended up being a tour that only visited Haleakalā National Park. If that was the case, I would have preferred not to have the tour at all. Alternatively, I would have appreciated a change in destination to include visits to other places or some consideration like a discount or an earlier return. It was disappointing that there was no consideration for only visiting one location.
ツアー内容が変更されて、ハレカエラ国立公園だけに訪れたツアーであった。それで有れば、ツアーを結構しないで欲しかった。或いは、行き先を変更してでも、他の場所の訪問や見学を入れる。ディスカウントする。早く帰って来る。とかの配慮が欲しかった。一ヶ所しか行かないなら、それに対する配慮も無く、残念でした。
Thank you very much for participating in the tour. However, we sincerely apologize for not being able to provide a satisfactory service.
Upon confirming the situation with the local operating company on the day of the tour, it appears that, as stated on our activity page, the Iao Valley was closed, and instead, you were guided to the Kula Marketplace. We are very sorry that the tour you were looking forward to did not meet your expectations. Additionally, we deeply apologize for the insufficient explanation regarding the schedule change from the guide on the day.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日の状況を現地催行会社に確認させていただきましたところ、弊社アクティビティページに記載がございました通り、
イアオ渓谷が閉鎖されておりましたため、代わりにクラ マーケットプレイスにご案内させていただいていたようです。
せっかく楽しみにされていたツアーがご期待に沿った内容ではございませんでしたこと、弊社としても大変残念に思います。
また、当日の担当ガイドよりスケジュール変更についての説明が不十分でしたこと、深くお詫び申し上げます。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 基本プラン* |
| Attended as: | Couples |
| Posted on: | 2017/11/07 |
| Activity Date: | 2017/11/02 |
Reviewed by: Sara & Tyler
We went to this on our honeymoon and it was SUCH a fun experience. We did the traditional style Luau, and we would highly recommend it!
| Rating: | |
|---|---|
| Packages: | Table and Chair Seating |
| Attended as: | Couples |
| Posted on: | 2017/11/06 |
| Activity Date: | 2017/07/11 |
Reviewed by: Cheryl
A great trip, great boat, wonderful crew! The food was great, the music was super! Can’t say anything negative about this trip the crew went out of their way to make you feel welcome
| Rating: | |
|---|---|
| Packages: | Premium Package (until 01/31/2018) |
| Attended as: | Couples |
| Posted on: | 2017/11/05 |
| Activity Date: | 2017/11/02 |
Reviewed by: bobby
Since the ferry from Maui to Molokai has been discontinued, I decided to take this flight to see Molokai, but I don't think it's very good.
1. There are few famous attractions. In Kauai, you can see places like Waimea Canyon and the Na Pali Coast, but this flight seems to lack any highlights.
2. The price is high. An American couple I shared the flight with had much cheaper tickets and sat in the front, but I feel that the $275 I paid is too much for what I received.
3. There is no free shuttle service. I took the city bus to Maui Airport, but I had to pay an additional taxi fare of about $30 round trip. The total cost adds up.
4. The way to the boarding area is confusing. This is AIR MAUI, but there were signs for another company, MAUI AIR, along the way, so following those could lead to serious issues (like not making it in time for the reservation, incurring higher taxi costs, and increased stress).
These are just my personal opinions, so I think it's better to consider other reviews and make a comprehensive judgment.
マウイ島からモロカイ島へのフェリーがなくなったので、それでもモロカイ島を見たいと思って
この飛行を利用したが、あまりよくないと考えています。
①有名な見どころが少ない。
カウアイ島であれば、ワイメア渓谷、ナ・パリ海岸等を見ることができますが、このフライトには目玉のものがなさそうです。
②値段が高い。
同乗したアメリカ人の夫婦は私よりずっと安い値段で一番前の席で遊覧できたのですが、内容に対して、私が払った$275はやっぱり高いと感じています。
③無料送迎がない。
市営バスでマウイ空港にいったが、さらに往復約$30のタクシー代を支払わないといけません。総額はさらに嵩みます。
④乗り場への道は分かりにくい。
こちらはAIR MAUIですが、行く途中には別会社MAUI AIRへの案内板がありましたので、それに従っていけば、大変なことになります(予約時間に間に合わないこと、タクシー代さらに嵩むこと、ストレスが溜まること等)。
以上はあくまで個人の意見に過ぎませんので、ほかの書き込みも参考した上、総合的に判断したほうがいいかと思います。
| Rating: | |
|---|---|
| Packages: | 西マウイ/モロカイ島スペシャル(45分) |
| Attended as: | Solo Travelers |
| Posted on: | 2017/11/05 |
| Activity Date: | 2017/09/14 |
Reviewed by: bobby
I chose this sunset tour because I'm not confident about waking up early for sunrise.
The scenery depends on the weather, so it might be up to your luck, but if you go, it's better to bring a coat. It's cold.
サンライスに早起きは自信がないから、サンセットのこのツアーを決めた。
景色は天気によるものなので、あなたの運の次第かもしれませんが、
行くなら、コートを持っていたほうがいいです。寒いですから。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2017/11/04 |
| Activity Date: | 2017/09/12 |
Reviewed by: bobby
I used this ferry because it's easy to take a day trip to Lanai Island from Maui.
I recommend going to the Four Seasons Hotel, which is about a 10-minute walk from the ferry terminal.
The hotel grounds are very spacious, making it enjoyable to explore.
1. The gardens are like a tropical botanical garden, which is interesting for plant observation.
2. The sandy beach has great facilities, and it's pleasant to stroll around.
3. There are chairs available here for resting.
4. The staff is very friendly.
Be sure to experience this prestigious hotel.
マウイ島より気軽くラナイ島へ日帰りでいけるので、このフェリーを利用した。
フェリー乗り場より徒歩約10分のフォーシーズンズホテルに行くことをお勧めします。
ホテルの敷地は非常に広いので、回るのは楽しい。
①庭園は丸で熱帯植物園、植物観察には面白い。
②砂浜のビーチには設備も充実し、散策も気持ちいい。
③こちあちに椅子もあって、休憩に使える。
④スタッフはとてもフレンドリー。
ぜひ名門ホテルを体験してください。
| Rating: | |
|---|---|
| Packages: | 往復プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2017/11/04 |
| Activity Date: | 2017/09/13 |
Reviewed by: Nick
Thanks. We will do it again. Hope sunset will be awesome.
| Rating: | |
|---|---|
| Packages: | Original Sunset Cocktail Sail |
| Attended as: | Couples |
| Posted on: | 2017/11/01 |
| Activity Date: | 2017/10/29 |
Reviewed by: こうちゃん
I had planned to go scuba diving, but unfortunately, there weren't enough people, so it was canceled, and I ended up taking this submarine instead. It was different from diving, and I was able to enjoy the underwater scenery with a sense of relaxation, which made for a delightful experience.
スキューバダイビングをやる予定でしたが、あいにく人数が集まらず催行中止となり、急遽この潜水艦に乗ることとなりました。ダイビングとはまた違って海中を鑑賞する気持ちの余裕ができ、満喫することができました。
| Rating: | |
|---|---|
| Packages: | 9時開始プラン(送迎サービス選択可能) |
| Attended as: | Solo Travelers |
| Posted on: | 2017/10/30 |
| Activity Date: | 2017/10/16 |
Reviewed by: Rick
We had a great time! We brought young kids, they had a blast! Great food and drinks
| Rating: | |
|---|---|
| Packages: | Original Sunset Cocktail Sail |
| Attended as: | Families with Young Children |
| Posted on: | 2017/10/24 |
| Activity Date: | 2017/10/21 |
Reviewed by: Mallory
Great crew! And the food was the best we have seen. Not our first cruise, but it was really good! We will be back
| Rating: | |
|---|---|
| Packages: | Original Sunset Cocktail Sail |
| Attended as: | Families with Young Children |
| Posted on: | 2017/10/24 |
| Activity Date: | 2017/10/21 |
Reviewed by: Karla
This is a must for anyone traveling to Maui. Wayne was our driver and guide. He is full of all sorts of information and kept us entertained the whole trip. The view of the sun rising above the clouds high atop a volcano, made this one of our most memorable moments in Hawaii. The trip concluded with an awsome breakfast .
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2017/10/24 |
| Activity Date: | 2017/09/26 |
Reviewed by: D. Dickenson
This is so worth your time and money! Awesome! The view was spectacular and the driver made it so much fun!
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Friends |
| Posted on: | 2017/10/23 |
| Activity Date: | 2017/10/19 |
Reviewed by: Amy Collier
After the very early start, we made our way to the top of the volcano. The tour drivers name was Bessie, and she was very enthusiastic, sometimes going overboard. The sunrise was a bit late but the whole experience was great, but very cold. After the tour, we were taken for breakfast at a golf club, which was very nice. We then were loaded on another bus for our drop of at accommodation. This was a very slow time. We did not get back to the resort until 12 noon, and this turned out an extremely long day.
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Friends |
| Posted on: | 2017/10/18 |
| Activity Date: | 2017/10/13 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for joining our tour. However, I sincerely apologize for not being able to provide a satisfactory service.
Upon confirming the situation with the local operating company, it was found that, as you mentioned, we arrived late at your pickup location. The bus was significantly delayed because we had to wait for you at several hotels we stopped by before picking you up. I deeply apologize for the inconvenience caused during your trip. To ensure that customers are not kept waiting for long in the future, I have requested the operating company to improve their operations for smoother transfers.
I understand that there were more passengers than the capacity, but I hope you can understand that the 25-seat bus was full that day.
We take your feedback seriously and will strive for further service improvement, including pre-tour meetings. Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日の状況を現地催行会社に確認させていただきましたところ、お客様がおっしゃる通り、お客様のお迎え場所には遅れて到着いたしました。お客様をピックアップさせていただく前に立ち寄りましたホテル数か所にてお客様をお待ちいたしましたため、バスが大幅に遅れて到着する結果となりました。せっかくのご旅行中にご不便をおかけいたしましたこと深くお詫び申し上げます。今後お客様を長時間お待たせすることがないよう催行会社には送迎を円滑に進めるよう運用の改善を要請いたしました。
なお、乗客が定員を超えていたとのことですが、当日は25人乗りのバスは満員でしたことご理解いただけますと幸いです。
お客様からのお言葉を真摯に受け止め、今後、事前のお打合せも含め、今後さらなるサービスの向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム