Reviewed by: ゆき
I participated with my husband, daughter, and middle school grandson. The sandbar wasn't at low tide, but it felt safe in the shallow water. I wanted to try stand-up paddleboarding (SUP) too, so we all enjoyed it as a family. Later, my husband and I watched our daughter and grandson enjoy snorkeling from the boat, and it was so much fun! They were thrilled to see many turtles.
Above all, I was very satisfied with the staff member who spoke Japanese; she explained everything clearly and interestingly. My daughter and grandson both said they want to do it again! Thank you for all your help.
主人と娘と中学生の孫と参加しました。サンドバーは干潮ではなかったけど、浅瀬で安心感がありました。SUPは私もやってみたかったので家族で楽しみました。その後シュノーケルは私と主人は船から娘と孫が楽しんでいるのを見てましたが、とっても楽しかった!亀をたくさん見れたと大喜びでした。
何より日本語の話せる女性のスタッフが分かりやすく面白く色々話をしてくれとても満足でした。
またやりたい!と娘も孫も言ってます。
色々お世話になりました。
| Rating: | |
|---|---|
| Packages: | 早朝プラン(2023年6月30日~9月1日、9月25日~30日のご参加) |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/29 |
Reviewed by: 体験者
The coral reef was smaller than I expected. It felt like a miniature version of Keauhou Bay on the Big Island of Hawaii. The glass bottom was quite scratched and didn’t look as beautiful as in the photos. The food and the crew were not bad; they made an effort to ensure we enjoyed ourselves.
The parking lot is paid. You can pay at a place called SECURITY using a card, or there’s a QR code at the tour reception that you can use to pay. I used the QR code, but the only payment option was Google Pay (which I might have missed), and luckily I had some balance left, so I was able to pay right away. However, I struggled to set it for 5 to 6 hours (if you go early, you need 6 hours until noon). It’s just a matter of selecting the range until noon, but the system was slow, and it was a hassle.
The worst part was when I tried to enter my car's license plate number, it switched to full-width characters, but I was still able to make the payment. When I disembarked, my car had been towed. When I asked the crew, they just told me to contact SECURITY. But when I called SECURITY, it went to voicemail since it was after noon. My car was moved to a junkyard in Kihei, which is 8.6 miles away.
So, when the tow truck arrived, I desperately pleaded with them to take me there. Inputting in half-width characters is very important.
珊瑚礁が思っていたより小さかった。
ハワイ島のケアウホウ湾の縮小版って感じた。
グラスボトムは、結構傷があって写真ほど、綺麗には見えない。
食事やクルーの感じは、悪くはない。楽しめるよう気を使ってくれる。
駐車場は有料。料金はSECURITY という支払い場所でカード等で支払うか、ツアー受付にQRコードがあるので、それを使って支払う。
QRコードを使ったのだが、支払いがGoogle pay しかなく(見逃したかも)、たまたま残金があったからすぐに支払えた。
ただ、5から6時間(早く行くと12時まで6時間必要になる)を設定するのに手間取った。その他を選んで12時までの範囲を選択するだけだが、動きが悪く、苦労した。
で、最もダメだったのが、車のナンバーを入力しようとした際、全角文字入力になったが支払いできてしまったこと。下船したらレッカー移動されていた。
クルーに聞いても、SECURITY に連絡するように言われるだけ。SECURITY に連絡してもお昼過ぎじゃないと留守電になる。車はキヘイの廃車置き場に移動されるので、道のり8. 6mileもある。
なので、レッカー車が来たときに必死に頼み込んで、つれていってもらった。
半角文字での入力。とても大事。
アロハ、
マアラエアハーバーの駐車場は、セキュアパーキングハワイという会社が運営しています。あなたの車が牽引されたと聞いて非常に残念です。残念ながら、私たちは彼らのサービスとは全く関係がないため、私たちのスタッフはお手伝いできませんでした。駐車会社は、個人のデバイスで支払えない場合に備えて、ハーバーに支払いステーションも設置しています。この件でゲストをお手伝いできる方法があればよかったのですが、私たちのコントロールを完全に超えています。
マハロ、
ニッキ
Aloha,
Maalaea Harbor parking is run by a company called Secure Parking Hawaii. I am very sorry to hear they towed your vehicle. We unfortunately have zero connection with their services... this is why our crew was unable to assist. The parking company also have a pay station at the harbor if you are unable to pay with your personal device. I wish there was a way we were able to assist guests with this, but it completely out of our control.
Mahalo,
Nikki
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/18 |
Reviewed by: マッコ
I participated because my daughter invited me! I had some anxiety about riding the free-range horses, but before we mounted, there was a video explanation in Japanese covering the precautions. We were paired up in groups of six, with two instructors who occasionally checked in on us, and they spoke a bit of Japanese! The horse I rode seemed to be a veteran that suited me well; it was very cautious, allowing me to ride comfortably. It was a very enjoyable two hours.
娘に誘われての参加でした! 放し飼いの馬に乗ることに、不安もありましたが、乗る前には、日本語での注意点など、ビデオ説明もありました。 2人ペアで、6人の、グループに、2人インストラクターの方が付き、体験中は、時折、声を掛けて下さり、それも片言ですが日本語で! わたしが乗ったお馬さんは、わたしに合ったベテランのお馬だったようで、とても慎重で、安心して乗る事が出来、とても楽しめた2時間でした。
| Rating: | |
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| Packages: | 映画ロケ地+山+海コース<2時間/送迎付き> |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/21 |
Reviewed by: Kara
I cant stop thinking about how at peace this day was! Wish to be back on the sandbar.
Come back soon! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon All-Inclusive Tour w/ Lunch, Banana Boat & Bumper Tube |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/29 |
Reviewed by: Kara
Catamaran although large fits into the gorgeous sea caves!
| Rating: | |
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| Packages: | Morning Package |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/24 |
Reviewed by: Kara
Beautiful tour! Our family was happy we found time to visit the Grotto!
| Rating: | |
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| Packages: | River Cruise Package |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/22 |
Reviewed by: Kara
Great sights from above! Lower cost than helicopter but still amazing sights!
| Rating: | |
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| Packages: | Kauai Air Van Airplane Sightseeing Tour |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/20 |
Reviewed by: Kara
What a great luau and evening, dinner was good and the Poly center had lots o cute shops!
| Rating: | |
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| Packages: | Dinner Buffet & "HĀ: Breath of Life" Polynesian Evening Show Package |
| Attended as: | Couples |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/19 |
Reviewed by: Kara
If you are afraid of heights like me maybe second think, but still decide to do it, as the sights of the crystal water are beautiful.
| Rating: | |
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| Packages: | Super Flight: 1000ft Line |
| Attended as: | Couples |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/18 |
Reviewed by: Kara
Really enjoyed the dinner, we were nervous but it was soooo delicious!!
Mahalo for joining us and taking the time to share a kind review! We are so happy that you enjoyed dinner! Best wishes to you and yours!
| Rating: | |
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| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/10 |
Reviewed by: Kara
The full day was filled with so much history, we felt lucky we chose this event on our vacation!
| Rating: | |
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| Packages: | Islands of Polynesia Admission, Gateway Buffet Dinner & "HA Breath of Life" Show |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/08 |
Reviewed by: Kara
Arizona ferry ride and memorial were just breathtaking
We are so pleased you got the most out of your Pearl Harbor Visit and experienced its magnificence.
| Rating: | |
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| Packages: | [6:30 AM] Waikiki Departure |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/07 |
Reviewed by: Kara
Was simply gorgeous, couldn't put it any other way!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/02 |
Reviewed by: Kara
A great see when staying on Oahu, holds great American history
Dear Kara, We are delighted and pleased to hear you received a fulfilling experience with us and Pearl Harbor Tour.
| Rating: | |
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| Packages: | [7:30 AM] Waikiki Departure |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/27 |
Reviewed by: Kara
Tour guide in car was very helpful and detailed and park was very memorable
| Rating: | |
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| Packages: | [7:45 AM] Standard Tour |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/26 |
Reviewed by: Kara
This tour shows you it all and they are very personable!
| Rating: | |
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| Packages: | Summer Group Discount Special [Jul-Sep] |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/25 |
Reviewed by: Kara
Really fun evening! We would recommend this luau to our friends visiting.
| Rating: | |
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| Packages: | Golden Circle Package: Standard Seating, One Drink & Lei Greeting |
| Attended as: | Couples |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/24 |
Reviewed by: Kara
The waters in Hawaii are just amazing! Lovely day and lots of fish to see!
| Rating: | |
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| Packages: | Morning Snorkel Cruise (8:30 AM) |
| Attended as: | Couples |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/20 |
Reviewed by: Kara
Stepped out on my comfort zone and it was totally worth it!!! What a day!
| Rating: | |
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| Packages: | Standard Shark Cage Dive Package |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/20 |
Reviewed by: Kara
Course is so awesome and great maintained! Would do again
| Rating: | |
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| Packages: | Jurassic Valley Zipline Tour with Transportation from Waikiki |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/19 |
Reviewed by: Kara
This tour gives you access to both Missouri and Arizona in just half a day, it is a reat tour to visit PH while in Waikiki.
Dear Kara, We are very pleased you were able to experience both exhibits and areas of Pearl Harbor on the same tour and that your Tour was left a positive impression.
| Rating: | |
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| Packages: | [7:30 AM] Waikiki Departure |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/17 |
Reviewed by: Kara
Really Awesome Views from Above. Me and my partner had a blast!!
| Rating: | |
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| Packages: | Super Flight: 1000ft Line |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/15 |
Reviewed by: James
The whole crew was just amazing. Lots of fun.
Thanks
| Rating: | |
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| Packages: | Deluxe Flight: 800ft Line |
| Attended as: | Couples |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/29 |
Reviewed by: Sean Alferink
First and foremost very welcoming, definitely worth the price. My main tour guide Mason was the best ever as well as our safteys Megan and Ben. I was entertaining as can be. And the other people in my group were so nice. Great time would definitely recommend.
| Rating: | |
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| Packages: | 3-Hour Lihue Mountain Tubing Adventure |
| Attended as: | Solo Travelers |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/06 |
Reviewed by: Coloradogirl
It was fun and interesting! The employees are great and really added to the experience with their information and humor! We will definitely go back and will recommend to family, friends and anybody visiting Kauai!
| Rating: | |
|---|---|
| Packages: | 3-Hour Lihue Mountain Tubing Adventure |
| Attended as: | Couples |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/29 |
Reviewed by: Jules
The crew was great, the manta turn out was amazing, and the boat ride is short (which is ideal for when you’re cold and ready to get warm again haha). We got lucky that it was a small group so there were plenty of options to sit and have a lovely view of the sunset while heading out. 10/10 would do again.
| Rating: | |
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| Packages: | Evening Manta Snorkeling Adventure |
| Attended as: | Couples |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/29 |
Reviewed by: Shannon P
The crew on this boat is AMAZING! They will make you feel so welcome and right at home. Like you are traveling with old friends. We had a great time and saw a ton of beautiful fish around the reef and even more turtles. We had our one year old son with us and the crew could not have been better and more caring about us having the best possible experience. HIGHLY recommend this tour!!!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/27 |
Reviewed by: シェリー
I think it's completely not worth the 20,000 yen per person, even considering that it's a natural phenomenon and the sand may not appear. It says that meals are included, but even in the morning, there wasn't even coffee, just a sweet donut and some bad juice mixed with water. My daughter and I participated in snorkeling, but the sea wasn't that beautiful, and there were no fish. When I asked the Japanese woman in charge, she bluntly said that there were fish a little further away by the coral, but we were told not to go beyond the coral, so we ended up not seeing many fish and our satisfaction level was zero.
It seemed like you could also do stand-up paddleboarding and kayaking, but once everyone used them, they didn't pass them on to the next person, so I only got to ride for a little bit about 10 minutes before the meeting time. I think they should either set a usage time or increase the number of equipment available. Other newlyweds looked bored floating on the rest boards in the sea, and it was really sad to see.
I will never participate again, and I think anyone considering joining should just pay for a different beach instead of this. I really want my 40,000 yen back!! (laughs)
自然現象だからサンドが現れないのは仕方ないとして、1人約2万円払って行く価値は全くないと思います。
食事付きと記載されていますが、朝なのにコーヒーすらなく甘ったるいドーナツ1つと水で溶かした不味いジュースかお水でした。
娘と2人でシュノーケルの参加でしたが、海もそこまで綺麗ではなく魚もいないし、主催の日本人女性に聞いたら少し離れたサンゴの所に魚がいると無愛想に言われました。
ですが、サンゴより向こうは行かないで下さいって言われたので結局魚はあまり見れず満足度はゼロでした。
その他サップやカヤックが出来るようでしたが、みなさん一度使うと中々次の人にまわさないので、結局集合時間の10分前にちょこっと乗れたくらいです。
使用時間を決めるか、もっと増やすか改善するべきだと思います。
他の新婚さんも海に浮いている休憩するボードにつまらなさそうにしていて、とても可哀想でした。
もう2度と参加しませんし、参加を考えてるみなさんもお金払わなくても普通に別の海に入った方が満足出来ると思います。
ほんと4万円返して欲しい!!笑
We are very sorry to hear that your experience with the KBOS tour did not meet your expectations. The weather and sea conditions, such as water levels, vary daily and are beyond our control, but we hope you were still able to enjoy the natural beauty of Hawaii during the tour. Our tours welcome participants from various countries and cultures. We aim to create an atmosphere where everyone can share their experiences at the sandbar and enjoy activities together without strict time limits, making it easy for guests to interact with the crew. However, it seems that there wasn't enough time for activities during your tour. Regarding meals, we provide sandwiches in the afternoon, while the morning tour includes pastries like donuts or muffins. We need to reconsider how we communicate meal options to make it clearer for our customers, rather than just stating "meal included." We will share your valuable feedback internally and strive to improve our tours. Thank you for your input.
Sincerely,
The KBOS Staff
この度はKBOS ツアーにご参加頂きましたがご期待に沿えない体験となってしまった様で大変残念で申し訳なく思っております。天候や水位など海の状況は日々異なりコントロール出来ませんが、その様なハワイの自然を楽しんで頂ければと思い日々ツアーを催行させて頂いております。また私どものツアーには色々な国、文化の方が参加して下さっております。サンドバーでの体験を共有して頂き、アクティビティにつきましても皆さんで声を掛け合いながら共有し、利用時間等を設けずゆったりと楽しんでもらえるツアーを目指しておりクルーにも声かけやすいような雰囲気作りを目指しているのですが、、アクティビティにあまり時間が取れなかったのですね。お食事につきましては午後はサンドウィッチを提供しておりますが午前のツアーはドーナツもしくはマフィンなどのペースとリーとなっております。”食事付”とだけの記載でなくもっとお客様にわかり易いよう内容を記載するなどもう一度考えなければいけないですね。今回頂きましたご意見は社内で共有させて頂き、一層より良いツアーの催行にむけて努力させて頂く所存です。貴重なご意見を頂きありがとうございました。 KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/05 |
Reviewed by: mf
I had a great time encountering dolphins and turtles. It was disappointing that there were few fish while snorkeling. The captain and crew were kind, which was nice.
イルカや亀に遭遇して楽しく過ごしました。
シュノーケルは魚が少なく残念でした。
船長や乗組員も親切で良かったです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/09 |
Reviewed by: モアナ
Five years ago, I saw the Na Pali Coast on a cruise, but at my husband's strong request, we participated in a helicopter tour. I was able to understand the safety video before boarding thanks to the Japanese subtitles. I had two concerns: motion sickness and the fast-paced English explanations, but there were no problems at all. I took some motion sickness medication just in case, but the ride was very smooth with no turbulence, and above all, the scenery was so stunning that there was no time to feel nauseous.
What made it even better was that the pilot spoke fluent Japanese. We were the only Japanese people on board; the others were from the mainland, but with the interpretation provided, everyone felt friendly and welcoming. It was a fantastic tour that was worth every penny.
5年前にクルーズでナパリコーストを見ましたが
主人のたっての希望でヘリコプターツアーに参加しました
乗る前の安全ビデオも日本語字幕で理解できました
不安な点が2つ、乗り物酔いと早口英語での解説、でしたが全く
問題無し
一応酔い止めは飲みましたが、とてもスムーズで揺れもなく快適、なにより
あまりに素晴らしい景色で酔う暇無いです
そしてさらに良かったのがパイロットの方が流暢な日本語でお話しして下さいました、日本人は私達だけて他は本土からの方々でしたが
通訳していだたき参加している皆んなフレンドリーな感じに包まれました。
お値段だけの価値はある素晴らしいツアーでした
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2023/09/30 |
| Activity Date: | 2023/09/09 |
Tips and suggestions
Reply from activity provider
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Aloha! This is Captain Bruce's Heavenly Ocean Tour. Thank you very much for participating in the tour with your family. I am very happy to hear that everyone enjoyed the tour. Additionally, receiving the title "Best Staff!" is a great encouragement for us, and we will continue to strive to ensure that everyone has a wonderful experience. We hope you will come back to this heavenly ocean again. We are looking forward to that day with all our hearts.
アロハ!キャプテンブルース天国の海ツアーです。この度はツアーにご家族でご参加頂きましてありがとうございました。
皆様それぞれにツアーを楽しんでくださいましたご様子をお聞きして大変嬉しく思います。また”スタッフ最高!”というタイトルを頂いたこと、これからの励みにして引き続き皆様に楽しんで頂けるようスタッフ一同邁進していきたいと存じます。是非また皆様でこの天国の海にお越し下さい。その日を心よりお待ちしております。