Hawaii
My husband and I took our 3 kids and we were quite impressed with how quickly we spotted the whales (we even saw dolphins!). It's safe and a great experience, I would definitely recommend it for families with young children.
Parking is convenient. Check in is across from boat. Prepare for standing and maybe even a little sea sick lol! Don't forget to bring your binoculars!
The whole trip was very pleasent enjoyed the food and staff were very helpful
Unfortunately, we couldn't see any whales. While it's part of the luck of the draw, I wished there had been more entertaining activities to enjoy.
残念ながら、クジラは見ることができませんでした。これは時の運もあるのでしょうがないのですが、それ以外にもっと楽しませるエンターテイメントが欲しかった。
Thank you very much for participating in our cruise. We are very sorry that you were unable to see any whales this time. Please come back again to search for active whales on another occasion. All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回、クジラをご覧いただく事ができず、大変残念に思います。
またの機会にアクティブなクジラを探しにいらして下さい。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
Every time in Maui, I would usually just relax at the hotel besides playing golf, but this time I participated in a sightseeing tour for the first time. The weather was great, and I was able to see the best sunset and starry sky.
The winding road to the summit has no guardrails, so I really appreciated using the tour. I enjoyed the explanations at the summit and the observations through the telescope.
For dinner, I bought packaged sushi at the supermarket. For a couple in their 50s, this was also an extraordinary experience that we enjoyed.
This time, a young Japanese-American man was in charge. He seemed to have little experience, but his earnestness came through.
However, that beautiful starry sky was probably a once-in-a-lifetime experience!? I wanted to quietly take my time to enjoy it. I found the explanations about the stars very interesting, but in the freezing cold, I was a bit taken aback by how he endlessly talked about his background and feelings towards his job. Also, it was not appropriate for him to speak ill of other companies while trying to convey the greatness of his own. It seems like youthful passion can sometimes miss the mark. He is someone I look forward to seeing grow in the future.
As you mentioned, I believe the company is sincere and solid. If I have the opportunity, I would like to participate in another tour.
毎回マウイでは、ゴルフをする以外は、ホテルでのんびりしていましたが、
今回初めて、マウイでの観光ツアーに参加しました。
お天気にも恵まれ、
最高のサンセットと星空を見ることができました。
山頂までは、ガードレールのないワインディングロードが続きますので、
ツアーを利用して、本当に良かったと思います。
山頂での説明や、望遠鏡での観測も楽しめました。
夕食は、パック入りのお寿司をスーパーで購入します。
50代の夫婦にとっては、
これもまた非日常の経験で、楽しめました。
今回は、若い日系男性の担当でした。
まだ経験が浅いようでしたが、一生懸命さが伝わってきました。
ただし、
あれだけの美しい星空は、恐らく人生最初で最後!?
静かにじっくり見たかったですね。
星の説明は、とても興味深く聞いていましたが、
激寒の中、
ご自分の経歴や、仕事への思いを延々と語られたのには
ちょっと閉口しました。
また、ご自分の会社の素晴らしさを伝えようと、
他の会社の悪口を言われたのもNGですね。
若さ故の情熱の空回りでしょう。
今後が楽しみな方です。
おっしゃるとおり、会社としては、
しっかりした誠意のある会社だと思います。
機会があれば、別のツアーにも参加したいと思います。
Thank you for your various comments. I have provided guidance on the points of concern to him. I believe that prioritizing the customer's perspective and successfully conducting the tour is of utmost importance, so I will continue to aim for tours that satisfy everyone.
色々とご指摘頂き有難うございます。彼には注意点等を指導致しました。やはりお客様の観点に立ち、ツアーを遂行することが第一だと思いますので、これからも皆様が満足されるツアーを目指します。
It was a very enjoyable time in a different space. I would like to participate again if I have the opportunity. Perhaps because there were many Japanese participants, there were a lot of performances of songs aimed at Japanese people.
異空間でとても楽しい時間でした。また、機会があれば参加したいと思います。
日本人の参加が多いためか、日本人向けの曲の演奏が多かった。
Thank you very much for joining our cruise this time.
We are very pleased that you counted down with us.
We hope this year will be a good one for you.
All of our staff is looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
私共とご一緒にカウントダウンをして頂けまして大変嬉しく思います。
お客様にとって良い年になりますように。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
This time, I participated with my parents and my husband, making a group of four. Even my parents, who usually complain a lot, were excited for their first countdown and had a great time.
We reserved a window seat with sparkling wine, and that was a great choice!
The food was also impressive, with a magnificent lobster and tender steak. I was very satisfied!
今回は両親と主人と4人での参加でした。文句の多い両親も、初めてのカウントダウンにテンション上がり、とても楽しんでくれました。
スパークリングを頼んでの、窓際席を予約しましたが、それが良かったです!
お料理も、立派なロブスターに柔らかいステーキ。大満足でした!
Thank you very much for joining our cruise. We are very pleased to hear that your parents also enjoyed it. Please do come back with everyone again. All of our staff are looking forward to welcoming you.
Star of Honolulu
Reservations Department
この度は私どものクルーズにご参加頂き、誠に有難うございました。
ご両親にもお楽しみいただけましたとの事で大変嬉しく思います。
是非また皆様でお越しください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
Historical storyteller was fabulous! Great sense of humor, and full of interesting information!
For the price, the food could have been better, and lower prices on drinks.
Very nice set up. We were late so they reset a table for us. Program was nice. Would have liked more interaction with audience participation. Food was plentiful and very good. Liquor could have been more upscale. Bartender and staff were very friendly and helpful. Beautiful setting.
My husband & I bought four tickets to see the Island Breeze Luau at the King Kamehameha Hotel on the Big Island for ourselves & our friends from Germany. The entertainment was a delight & there was a tremendous variety of food & also mai tais available included in the price. Though I'm not a big drinker, the punch bowls of mai tais were taken away pretty quickly after dinner was served. I would rather have alcohol with my meal than before, but if you're a cocktail before kind of person, you'll be fine. The locale was very serene in the evening with the glimmer of the island lights from the mountain side reflecting from the ocean. Overall, a very nice & worthwhile evening.
Every year, I spend New Year's in Hawaii. This year, I decided to spend it on the Star of Honolulu and made a reservation. I chose the most luxurious plan, but when I got there, they packed in too many guests. The view from the front of the second deck was nice, but the amount of food served after 10 PM was overwhelming, and the meat was cold. The service was good, but I could hear the conversations of the people next to me.
The live jazz was great, but the neighboring room on the second deck seemed more casual with its food and had a hula show, which looked like more fun.
About 20 minutes before the countdown, we were guided to a spot where we could see the fireworks easily, but just before it started, there was an announcement in Japanese saying that the view was better from the opposite side. Everyone suddenly started moving to the other side, and when I asked the staff, they said it could be seen from both sides. Since the foreign guests didn't understand the announcement, many stayed put, and in the end, those who didn't move had a great view of the fireworks around Waikiki River and the Rum Fire area.
On the way back, we gathered again for the bus. We waited for about 20 minutes and finally headed home. I feel like it would have been better to watch from Kaka'ako Park.
毎年ハワイで年越ししています。今年はスターオブホノルルで過ごすことにして予約しました。
一番豪華なプランにして、いざ行ってみたら、客を詰め込みすぎ。二階の船の先端で、景色は良いけど食事は22時過ぎから食べきれない量、しかも冷めてるお肉とか。サービスは良いです。席は隣の会話まる聞こえ。
ライブジャズは良かったけど、二階の隣の部屋はリーズナブルな所なのか料理も少しカジュアルで、フラショーなどがあり、そちらの方が楽しそうでした。
カウントダウンの20分前に案内されて花火が見えやすい所を陣取っていたら、直前に日本語で反対から見えます、とアナウンス。一斉に皆反対に行きだし、スタッフに聞いたら反対からも見えますと。外国の方はアナウンスがわからないのでそのままだったりして、結局は移動しない方がワイキキ川、ラムファイヤーのあたりの花火がよく見えました。
帰りはまたバスに集合。20分くらい待ち、ようやく帰路につきました。
カカアコパークから見た方がよかったな、という気がします。
Thank you very much for participating in our cruise.
We also appreciate you sharing the beautiful photos of the fireworks.
We are very sorry to hear that you did not enjoy it to the fullest.
We will translate your comments into English and forward them to the responsible manager to help improve future cruises.
Thank you for your valuable feedback.
We wish you a wonderful 2016!
Star of Honolulu
Reservations Department
この度は私どものクルーズにご参加頂き、誠に有難うございました。
綺麗な花火のお写真の掲載も有難うございます。
十分にお楽しみ頂けなかった事、大変残念に思います。
頂きましたコメントは英語訳の上、担当のマネージャーに転送させて頂き、今後のクルーズ改善に役立たせて頂きます。
貴重なご意見有難うございました。
お客様にとりまして素敵に2016年になりますように!
スターオブホノルル
予約課
The guides from E Noa Tours do a great job providing guests with a good mixture of history, cultural background, and humor. The tour was good, although we felt like we had too much time to kill on land before the boat ride to the USS Arizona Memorial. We also felt like we didn't have enough time at the USS Missouri. Overall, the highlights tour was good and participants definitely get a well-rounded understanding of the history behind the events leading up to December 7, 1941.
E Noa Tours wishes you and your a very Happy New Year! We are so glad you enjoyed your tour highlighting Pearl Harbor.
Please think of us the next time you are on O'ahu!
The E Noa Team
We spotted dolphins just five minutes after departing! What a wonderful start. I watched brave foreigners diving into the sea while enjoying snorkeling with my son. The inside of the boat was very clean! The restroom was cleaner than those in nearby hotels! Moreover, I was impressed to see the staff constantly moving and working diligently. Good job! On the way back, we encountered whales, making it an even more enjoyable memory.
出港して5分としないうちにイルカ出没‼︎なんと素晴らしいスタート。息子とシュノーケルを楽しみながら海へダイブの勇敢な外国人の方々を眺めました。船内はとても綺麗‼︎トイレはその辺のホテルより綺麗‼︎しかもスタッフの方々は常に動き、きめ細かくお仕事していたのを見て感動しました。good job‼︎
帰りにはクジラ出没し、更に楽しい想い出になりました。
This was my sixth dinner cruise out of Waikiki I will have to say that this was exceptional and far exceeded my expectations the staff was wonderful our waiter was just absolutely amazing she did a great job and the food was very good service went well entertainment was nice and all in all it was a beautiful cruise
Being a Huge Hawaii Five O fan (all the way back to the original) this was definitely a tour I enjoyed! Amy and Zoom are very knowledgable and were able to show us parts of the island we would not have gone to see on our own. The kids were into it as well. We were shown clips of the show, they were "I remember that," therefore they really liked being able to relate to what we were seeing. McGarrets house was amazing and the current owners were so welcoming. It was awesome to have such a Hawaiian welcome.
Had a great time. Good food (and lots of it) and meeting new people is always fun. It was an intimate setting with a with a friendly and attentive staff. The performers were great; performing dances from the various Polynesian cultures. The view of the city lights from the ship was beautiful as was the sunset. Definitely recommend this dinner cruise for first timers and using the transportation that is offered.
In Honolulu for business, I had just one day free and wanted to make the best of it. Ending the day with the Chief's Luau was the best decision I could have made. The show was the best part, really phenomenal entertainment and well worth the price. The ride out to the venue held spectacular views. Loved the whole experience.
My daughter and I did this tour in Nov and thoroughly enjoyed it. The staff on the cruise were very friendly. Thoroughly guide through out the cruise. Food was absolutely amazing and so was the cocktails. Music was also fantastic. The tour guide was very knowledgeable and guided us throughout the cruise. Had a fantastic time. Highly recommended.
Enjoyed the cruise! Although short, it was delicious, all you can eat crab legs, and there is some fun entertainment at the end! Fun times!
It was a tour where I felt the best hospitality from the pickup at the hotel to the very end. Our guide, Yamapi, came to greet us, and I was so impressed, thinking, "Oh, I've seen this person on TV!" He was very good at talking, friendly, and above all, I felt his heartfelt hospitality for us. The choice of music in the vehicle, his wealth of knowledge in conversation, it was a wonderful tour until the very end. I will participate again! The Krispy Kreme donuts I uploaded in the photo are not available in Japan. I appreciate the attention to detail in such things.
ホテルへのピックアップから最後まで、細かいところまで最高のおもてなしを感じるツアーでした。
ガイドのヤマピーさんがお迎えに来て下さり「あ。テレビで見たことある~!この方!!」って感動。とってもお話上手、フレンドリー、何よりも私たちの為に真心感じるおもてなし。社内の音楽のチョイス、知識豊富なトーク、最後まですばらしいツアーでした。
また参加します!
写真にアップしたクリスピードーナッツは日本未発売。こんなところにも気配り感じます。
Listening to the music played inside the car can sometimes reveal my age, which is a bit of a flaw (laughs), but I'm glad you enjoyed it! Next time, I'll let you listen to that nostalgic new version again!
車内でかかる音楽を聴いて頂くと自分の歳が分かってしまうのが珠に瑕ですが(笑)喜んで頂けて嬉しいです!次にまたあの懐かしの新バージョンをお聴かせ致します!
this cruise was bueatiful simple and just perfect. it was tight on space though. overall vary happy :-D
Fabulous!!! But many got sea sickness!!
Food was awesome
During my six-day trip to Hawaii, I participated in many tours, but this was definitely the No. 1 tour.
The vibrant sunset visible from the summit of Haleakalā and the 180-degree view of the starry sky were the most beautiful I've ever seen in my life.
Not only the scenery, but also Mr. Yamauchi's stories reminded me of a pure heart.
Even after returning home, I want to occasionally look up at the night sky and remember the starry sky of Maui and Mr. Yamauchi's stories.
I will come again!
今回、6日間のハワイ旅行でたくさんのツアーに参加しましたが、間違いなくNo.1のツアーです。
ハレアカラ山頂から見える色鮮やかなサンセット、180度見渡せる星空、ともに今までの人生の中で一番綺麗でした。
景色だけでなく、山内さんのお話で、純粋な心を思い出しました。
帰国後も、たまには夜空を見上げて、マウイ島の星空&山内さんのお話を思い出したいと思います。
また来ます!
Thank you for participating in the tour. We will continue to strive for memorable experiences! If you ever face any challenges, please do visit Maui again. I look forward to our reunion.
ツアー参加有難うございます。心に残るツアーをこれからも目指して頑張ります!また何かでくじけるようなことがあれば、是非マウイ島に訪れてください。再会を楽しみにしております。
Great food, great show! You are truly catered to and the scenery was breathtaking
The Friday night cruise food was very good and the dancers and live band were excellent. It was a fun filled evening with an opportunity to meet new friends from around the globe.
This is my fourth time in Maui, but it's my first time going to the mountains. Yamachan arrived at the hotel right on time to pick us up. During the drive, we had a lively time asking each other about our hometowns. We stopped by a souvenir shop along the way, where we tried and purchased some of Yamachan's recommended products. By the time we reached the summit, it was sunset time, and we were above the clouds. The sunset was not just red; it had layers of blue as well. After that, we descended a bit and had our bento in the car. Once we finished eating, we all looked up, and the sky was like a planetarium. We saw the Milky Way with the naked eye!!! We were even able to see Saturn through a telescope, which was incredibly moving. I think it's not an exaggeration to say that it was a refreshing experience for the soul. Yamachan's clear explanations about the stars and his consideration for each person were truly professional.
マウイは今回で4回目ですが、山へ行くのは初めて。時間通りにやまちゃんさんがホテルに迎えにきてくれました。行きの車中では、みんなの出身地を聞いたりして賑やかな時間でした。途中お土産屋さんへ立ち寄り、やまちゃんお薦め商品を試食して購入したりしました。山頂に着くころにはサンセットタイム、山頂は雲の上です。サンセットは赤いだけではなく、青い色との何層にもなってました。その後、少し下山して車中でお弁当。食べ終わり、みんなで下を向いて外へ、見上げた空はなんとプラネタリウムでした。肉眼で見る天の川!!!望遠鏡を使って土星も見ることができ、感動感動でした。命の洗濯ができたと言っても過言ではないと思います。やまちゃんのわかりやすい星の説明、一人一人への気遣いははプロ中のプロだと思いました。
You are also from Yokohama! I'm glad you enjoyed the sunset and starry sky, which are not often seen in Japan. We all have to endure and wait until it gets dark to see the stars together, and indeed, it's necessary to "look down and walk" until then (laughs). I look forward to seeing you again!
同じ横浜の出身でしたね!日本ではなかなか見れない夕焼けと星空を楽しんで頂き、喜ばしく思います。星空は我慢に我慢を重ねて、みんなで「せーの」で見ることにしており、やはり暗くなるまで「下を向いて歩こう」は必要なのです(笑)また是非お目にかかれることを楽しみにしております!
The guide was a man named Rick, who was fluent in Japanese and had been a wedding planner until a year ago. He occasionally cracks dad jokes (laughs).
At Krispy Kreme along the way, I tried flavors that aren't available in Japan, and they were very delicious. I was told that among the ones sold here, they were on the less sweet side, but they were sweet enough for me.
We stopped by a supermarket to buy dinner, and I was excited to see some unusual sushi (laughs). This was also incredibly delicious.
Of course, the sunset and the starry sky were wonderful! I was able to see the green flash as the sun set, and although I wasn't expecting much from the starry sky because it was a full moon, I was able to see the Milky Way, which was very moving!
I wore a total of six layers, including Heattech, a T-shirt, a sweatshirt, and an inner down jacket, and I put on a rented down jacket on top, but I was still quite cold. However, I think it's worth participating even if it's cold!
ガイドはリックさんという、一年前までは結婚式のプランナーをされていたという、日本語ペラペラの方。たまにオヤジギャグも炸裂します(笑)
途中のクリスピークリームでは日本にないフレーバーのものをいただき、とても美味しかったです。こちらで販売している中では甘さ控え目とのことでしたが、充分甘かったです。
夕飯を購入しにスーパーへ立ち寄ったのですが、珍しいお寿司にテンションが上がりました(笑)こちらもすごく美味しかったです。
もちろん夕日も星空も素晴らしかったです!
夕日が沈むときにはグリーンフラッシュが見れ、満月だったので星空は期待していなかったのですが、天の川も見れ、とても感動しました!
私はヒートテックやTシャツ、トレーナー、インナーダウンなど、計6枚着て、その上にレンタルのダウンを着たのですが、それでも全然寒かったです。
でも寒くても参加する価値はあると思います!
Thank you for joining the tour! Many of you are on your second or third day in Maui, and I imagine you might be starting to crave Japanese food, so we will be serving sushi for dinner. This is also something you can decide for yourselves, making dinner one of the highlights of the evening.
ツアー参加有難うございます!皆様マウイ到着2日目3日目の方も多く、そろそろ日本食も恋しいかと思い、夜は日本食のお寿司をご用意しております。これも皆さんご自分で決められるようにしているので、夕食は1つのお楽しみです。
We thoroughly enjoyed the sunset cruise. Extremely friendly staff and they made the experience special. Entertainment and good were great!
I was thrilled to see the whale right in front of me. However, the rocking of the boat was severe, and my whole family got seasick. That was disappointing. I almost got seasick for the first time myself, so it might have been a bit tough for the kids.
目の前のクジラに感激。しかし、揺れが酷く家族皆船酔いでダウン。そこが残念でした。
自分も初めて船酔いになりかけたので、子供たちには少しつらかったかな。
Thank you very much for boarding with us.
It sounds like you were able to see whales up close! That must have been an incredible experience. Thank you for the beautiful photos as well. As December approaches, we will be entering whale season. There will be many calm days at sea when the boat won't rock, so we hope you will come to see the whales again this season. All of our staff are looking forward to your next visit.
Star of Honolulu Reservations Department
この度はご乗船誠にありがとうございます。
クジラを目の前でみて頂けたんですね!それは感動しちゃいますね。きれいなお写真もありがとうございます。もうまもなく12月になりますと、クジラの季節を迎えます。海が穏やかで、船が揺れない日もたくさんございますので、ぜひ今シーズンもクジラに会いにいらしてくださいね。またのお越しを、スタッフ一同心よりお待ちいたしております。
スターオブホノルル予約課
I would like to participate again♪
This was my first time joining, and the staff were kind.
I plan to go again in March, so I would like to participate.
また参加したいです♪
今回初めて参加したのですが、スタッフの方も親切でした
3月にまた行くので参加したいと思ってます
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed your first experience with us. Please do come back and visit us again. All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
初めてのご参加で、お楽しみいただけました様で大変嬉しく思います。
是非また遊びにいらして下さい。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
Let me start off by saying I NEVER post reviews...which I need to work on because I am always checking them out before I do/buy things. This was my boyfriend & I first trip to Hawaii so we were very excited! We chose the Five Star package because of the jazz music (we attended a luau the night before & did not want to have the same theme).
They picked us up from our hotel at 4:30 pm. From the very beginning we were treated like VIP. We were led to the top deck to have champagne & o'dourves with the captain. We also got to take a professional pic with the captain, which was cool. After that, we were led to our seat inside the ship. We had a window seat & loved it. We were a little worried about getting seasick, but it wasn't a problem. I was a little concerned about the food at first because neither one of us are into fancy food, but it was pretty good (as stated before we chose that package specifically for the music). Instead of the lobster we chose a stuffed chicken option which was my favorite! For our steak entree we asked that it was cooked well done & it was the most tender steak ever! Throughout the dinner you can step outside as you please to feel the breeze, take in the views, & take pics.
The ambiance was beautiful! There was a live pianist, saxophonist/flutist, & singer. They were great! In the end they gave us the photo we took with the captain in a nice album cover with a pic of the ship on the water. Also, all of the ladies were given a rose. The only thing I WISH I would have did was asked for another copy of the photo so my boyfriend & I can both have one :-( I didn't even think about it until we returned back to our home state. I called 3 days later to see if we could get a copy; they sent an email to the photo dept. but almost 2 weeks later & I still haven't heard anything.
Overall, I highly recommend! This is perfect for a romantic date night! The cruise lasted about 2 hrs. This was a great way to end our trip in Hawaii.