Reviewed by: A. M. Delisle
Our tour guide was great. So knowledgeable and informative. We really enjoyed the stargazing sunset tour.
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| Packages: | Maui All Stars Tour & Haleakala Sunset |
| Attended as: | Couples |
| Posted on: | 2022/10/31 |
| Activity Date: | 2022/10/08 |
Reviewed by: 毎日18,000歩
I had a wonderful night! If I had to say something, it was that I had no idea when the fireworks would start, so I felt like I waited on the deck for a long time. I wish there had been a staff member who understood a bit more Japanese. But it was fun and became a great memory, thank you!
とっても素敵な夜を過ごすことができました!
しいて言えば花火の始まる時間がぜんぜんわからなくてデッキで長らく待った感じです。
もう少し日本語のわかるスタッフがいてくれたらなと思いました。でも楽しくていい思い出になりました、ありがとうございました。
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| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Friends |
| Posted on: | 2022/10/30 |
| Activity Date: | 2022/10/07 |
Reviewed by: TSW & KLH
Had a lovely evening with my fiancé, brother, and his wife. The food was excellent, and the sunset view was gorgeous at the top deck. The live shows were also very enjoyable. An overall wonderful experience that will never be forgotten.
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/10/29 |
| Activity Date: | 2022/10/22 |
Reviewed by: モンステラ
This is my third time on board. There were changes in both the service and the shows compared to before COVID, but my husband was very satisfied. By chance, we were able to take a photo with Diamond Head the day before the full moon.
3回目の乗船です。コロナ前と今回ではサービスもショーも変化はありましたが 夫は大変満足してました。偶然満月の前日にてダイアモンドヘッドとのの写真が撮れました。
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| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2022/10/29 |
| Activity Date: | 2022/10/08 |
Reviewed by: Cheri
Chief was an incredible host. He was genuine, funny and awesome. The show was spectacular. I was blown away by the talent. The fire show was breathtaking. We were so touched by the recognition of anniversaries. The flowers were a beautiful touch. I highly recommend the Chief Luau. No trip to Hawaii will be complete with a visit to see the Chief! Mahalo!
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| Packages: | Paradise Package w/ Pick-up: Standard Seating, Kukui Nut Lei Greeting & 2 Drinks |
| Attended as: | Couples |
| Posted on: | 2022/10/28 |
| Activity Date: | 2022/10/26 |
Reviewed by: Mari
Our guide was the best. He took the time to show everything to us and to answer all our questions. He was an amazing guy. We loved the experience so much. Our guide was excellent and knowledgeable.
| Rating: | |
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| Packages: | Maui All Stars Tour & Haleakala Sunset |
| Attended as: | Families with Young Children |
| Posted on: | 2022/10/26 |
| Activity Date: | 2022/10/14 |
Reviewed by: Shelby
Super fun experience! The show was by far the most entertaining show we experienced during our stay in Oahu. The dancing was beautiful and the fire dancing was jaw dropping! We attended during our honeymoon and we were made to feel unbelievable special despite countless honeymooners and anniversaries attending as well. The only reason I did not award 5 stars is because the food was pretty mediocre. It wasn't horrible, but it wasn't great either. The drinks however, were delicious so that makes up for it!
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| Packages: | Paradise Package: Standard Seating, Kukui Nut Lei Greeting & 2 Drinks |
| Attended as: | Couples |
| Posted on: | 2022/10/26 |
| Activity Date: | 2022/10/23 |
Reviewed by: Shelby
Super romantic for our honeymoon! Great drinks and pleasantly surprising food! Super fresh food and lots of options! The roast beef was by far my favorite! The hosts were very accommodating and did everything they could in their power to make us feel special! After dinner show was also very entertaining and fun to watch. Everything else was a bonus because the sunset was the real star of the show! Take as many pics as you can!
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2022/10/26 |
| Activity Date: | 2022/10/24 |
Reviewed by: Kara
No USS Arizona, it seems like it is getting hard to get the tickets the companies were saying, rest was great though!
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| Packages: | 7:30 AM Arizona Memorial Tour from Waikiki (Daily) |
| Attended as: | Couples |
| Posted on: | 2022/10/26 |
| Activity Date: | 2022/10/24 |
Reviewed by: Vangie T
The tour was great. Our tour guy Big Tony made it exceptionally great. He was fun and very informative. He made us feel welcomed and was very enthusiastic about sharing his knowledge of the island. He made sure we were comfortable and went out of his way to even take pictures for us. I would definitely recommend this tour and hopefully you get Big Tony.
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Friends |
| Posted on: | 2022/10/26 |
| Activity Date: | 2022/10/23 |
Reviewed by: Jessica
It was a nice experience. The service was outstanding as the whole crew was very polite and always ready to assist. The ride itself was a bit rough.. not sure off it was just on that day due to the wind and current being strong or the captain was driving too fast lol.. but I did get a bit dizzy. The food Wass tasty and the views, info and music were also on point.
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| Packages: | Dinner Cruise |
| Attended as: | Friends |
| Posted on: | 2022/10/24 |
| Activity Date: | 2022/10/22 |
Reviewed by: Tony S
The pickup was quick and efficient and comfortable from the bus tour company. The guide told us what to expect before we arrived and showed a safety video while we were driving. From there we were escorted to the boat. Then swiftly seated at our table. The inside of the ship was very nice and tables were set and ready to receive us. We were right next to the stage. The live music was awesome and our entertainment was nonstop from a ukulele Hawaiian singer to Jazz saxophone player with a singer, then an amazing array of traditional Hawaiian dancers that brought excitement and energy to the cruise. The day went was Friday so the captain stayed out longer for the Fireworks at the Hilton Hawaiian Village. (Caution if you get motion sickness take precautions Dramamine or motion sickness bands are a must. No joke) It was our wedding anniversary we had the best time and the lobster and steak were amazing.
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/10/24 |
| Activity Date: | 2022/10/21 |
Reviewed by: Michelle Thompson
I brought my family to the luau since it was our first time to Hawaii. The dancers, musicians and fire knife dancers were very impressive. The food was abundant and pretty good. The weather cooperated, and it was a lovely evening.
Compared to other luau experiences I looked at, this one was affordable. However, I didn’t feel like the food was as good as it could have been. The chicken was good—but it was dark meat. The pork was tender but had little flavor. The dessert was cake with a few pieces of pineapple next to it. Pretty expensive for dinner and entertainment.
It was nice that two drink tickets for beer, wine or Mai Tais were included with each ticket and free water and juice were available to all.
It was fun that the cast came out afterwards so people could have their pictures taken with them.
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| Packages: | Paradise Package: Standard Seating, Kukui Nut Lei Greeting & 2 Drinks |
| Attended as: | Families |
| Posted on: | 2022/10/24 |
| Activity Date: | 2022/10/20 |
Reviewed by: Erasmo
Everyone is super friendly and fun highly recommended
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/10/23 |
| Activity Date: | 2022/10/21 |
Reviewed by: Azi
I’m very satisfied with their service , I recommend to everyone, very fun , good food , good service
Music, dance , food , all you need for fun night ,
Watching the sunset on the boat was amazing
Thank you for making a memorable time for us
| Rating: | |
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families with Young Children |
| Posted on: | 2022/10/22 |
| Activity Date: | 2022/09/29 |
Reviewed by: Joanne
Yoshi was our guide and he was super friendly and informative. Drove us all the way to the summit to watch the sunset and then later on, the stars. Highly recommend this tour.
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| Packages: | Maui All Stars Tour & Haleakala Sunset |
| Attended as: | Couples |
| Posted on: | 2022/10/18 |
| Activity Date: | 2022/10/16 |
Reviewed by: IVETTE
WAS SUPPER EN HELE GOEIE GIDS HEEL VRIENDELIJK LEKKER ETEN EN PIPA WAS IN DE BUURD DIKKE KNUFFEL VAN GASTE UIT BELGIE WAS HEEL BLIJ IEMAND TE ONTMOETEN VAN DE SERIE WAS EN PLEZANTE TRIP BEDANKT VOOR ALLES
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| Packages: | Lunch at McGarrett's |
| Attended as: | Couples |
| Posted on: | 2022/10/16 |
| Activity Date: | 2022/10/10 |
Reviewed by: ミッチーYOKOHAMA
The ship was almost full, mainly with tourists from the mainland United States. It was Friday night, and the fireworks from the beach near the Hilton Hotel were beautiful, even if just for a short time. The food was plentiful, with a buffet of fruits and cheeses as well as course meals, which was great, but unfortunately, the tables were small and the spacing between seats was cramped, which was disappointing. You can easily go outside to see the ocean, so I don't think it's necessary to request a seat with an ocean view. Two drink tickets are included, but there were few waitresses, and if you're not careful, you might miss ordering your second drink. I did give a tip, but hardly anyone around me was tipping.
アメリカ本土からの観光客中心に船内はほぼ満席でした。
丁度金曜日の夜でヒルトンホテル辺りの海岸からの花火が短時間ですが綺麗でした。
食事はフルーツ、チーズのバイキングとコース料理とで食べきれないほどあり、良かったのですが、いかんせん、テーブルが小さく、臨席との間隔がギチギチで残念。
海上が見える外へは直ぐに出られるので、特に海の見える席を指定する必要は無いと思います。
ドリンク券2枚付ですが、ウェイトレスが少なく、ウッカリしていると二杯目注文が漏れることに、、、。
私は一応チップを渡しましたが、周りほとんど渡している人は居ませんでした。
| Rating: | |
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| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2022/10/15 |
| Activity Date: | 2022/09/23 |
Reviewed by: Linda
Our servers at the event made a huge difference. Although busy, they were attentive to the guests.
Table setting was elegant. Flowers decorating the meals were beautiful. Didn’t enjoy the drinks as much. Lava flow did not taste right.
Loved the lobster and steak. Seating was great.
Fireworks were beautiful
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/10/15 |
| Activity Date: | 2022/09/23 |
Reviewed by: Jordan
The dinner cruise is worth it. We had the crab legs, steak, and bbq chicken. The crab legs were a little small, but everything else was very tasty. I would recommend this activity and may do it again if I go back to Oahu. The entertainment was also great and enjoyable to watch. The staff on board was also friendly and attentive.
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2022/10/15 |
| Activity Date: | 2022/09/25 |
Reviewed by: miri
I was worried about whether I could communicate in Japanese, but it was unfounded. I felt relieved because there were Japanese announcements on the shuttle bus to the port.
日本語が通じるか心配だったけれど杞憂でした
港までの送迎バスの中でも日本語のアナウンスがあったので安心した
| Rating: | |
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| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2022/10/15 |
| Activity Date: | 2022/09/19 |
Reviewed by: きゆか
From the moment we boarded the ship, we were welcomed with dancing, and all the staff greeted us warmly! When they asked about our drinks for the toast, I couldn't catch the English right away, but they kindly used a translation app to help me. Their flexible and friendly service was impressive.
We chose the lowest-ranked buffet course, but all the food was delicious! However, the cake was very sweet, typical of American desserts, so I mostly ate fruit.
Listening to Hawaiian music while watching the sunset over the calm sea made for a perfect memory, and I was able to take lots of photos.
船に乗る前から踊りで出迎えてもらえ、スタッフさんが皆さん明るく迎え入れてくださりました!
乾杯のドリンクを聞かれたときとっさに英語が聞き取れなかったのですが携帯の翻訳機で伝えてくださったりと臨機応変で親切な対応でした。
1番ランク下のビュッフェのコースでしたが、料理もすべて美味しかったです!
ただ、ケーキはアメリカらしいすごく甘すぎる感じだったのでフルーツばかり食べていました。
ハワイの音楽を聴きながら穏やかな海でサンセットが見れて、たくさん写真も撮れたので最高の思い出になりました。
| Rating: | |
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| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2022/10/13 |
| Activity Date: | 2022/09/14 |
Reviewed by: Kara
Porbably could have seen a bit more if I had more time.
| Rating: | |
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| Packages: | [7:30 AM] Waikiki Departure |
| Attended as: | Friends |
| Posted on: | 2022/10/12 |
| Activity Date: | 2022/09/19 |
Reviewed by: Kara
The staff is really friendly! This luau made my families night :)
| Rating: | |
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| Packages: | Paradise Package w/ Pick-up: Standard Seating, Kukui Nut Lei Greeting & 2 Drinks |
| Attended as: | Families |
| Posted on: | 2022/10/12 |
| Activity Date: | 2022/09/18 |
Reviewed by: Kara
Kinda felt lke the tour wasn't as great without Arizona.
| Rating: | |
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| Packages: | 09:45 AM Arizona Memorial Tour from Waikiki (Daily) |
| Attended as: | Friends |
| Posted on: | 2022/10/12 |
| Activity Date: | 2022/09/18 |
Reviewed by: Larry
Driver/ Tour Guide was great. Knew his route and the points of interest.
Cannot say the excursion was what we expected. We did not get to see the Arizona even though we saw it in 2017, because the lines were too long. we were not told when we booked the excursion that the docks would be in repair. Apparently its omnly about the money. No service involved. We were told the Military was running the ticket sales. So, we booked this several months in advance and were told the tickets were purchased the day before. Great service. Again all about money with no delivery.
The Honolulu part was fine.
Would not recommend unless you are going to be upfront with the customer.
| Rating: | |
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| Packages: | Pearl Harbor City Tour |
| Attended as: | Couples |
| Posted on: | 2022/10/11 |
| Activity Date: | 2022/09/12 |
Reviewed by: トミー
I participated in the 3-star course on the day of the fireworks on Friday. I also signed up for the window-side option and commemorative photos.
The dishes are served in order. I joined after seeing a comment that "the plates were taken away while I was taking pictures of the sunset," but if you time it right, that won't happen.
There was also a comment about the shrimp being watery, but I didn't particularly feel that way.
As the start time for the fireworks approaches, everything starts moving at once, so it's a good idea to get there a bit early. You can't see from behind the Americans. However, the duration is shorter than Japanese fireworks festivals (10-15 minutes?), and since it's from a distance, the impact is somewhat lacking.
As it gets closer to the end, it turns into disco time, with female staff bursting into dance, creating a lively atmosphere.
The instructions mentioned that "the fee does not include tips," so I was prepared for that, but I didn't find the right moment to give one.
Near the exit, you can take commemorative photos with a male and female hula dance pair (free). It became a nice memory.
金曜日の花火がある日に3スターコースに参加しました。窓際オプションと記念写真も申し込みました。
料理が順に運ばれて来ます。事前に「夕陽の写真を撮っている内にお皿が下げられた」というコメントを見て参加しましたが、タイミングを見計らえば、そんなことはありません。
「エビが水っぽい」というコメントもありましたが、特には感じませんでした。
花火は、開始時刻が近くなると一斉に動き始めるので、
少し早めに動くのがコツです。米人の後ろからは見えません。ただ、日本の花火大会より時間は短く(10〜15分?)、遠方からなので迫力は今一歩です。
終わり近くになるとディスコタイムとなり、女性従業員が弾けて踊り、盛り上がりました。
説明書に、「代金にはチップが含まれていない」と書いてあったので、心積もりしていましたが、渡すタイミングがありませんでした。
出口付近で、フラダンスの男女ペアと記念撮影してくれます(無料)。いい思い出になりました。
| Rating: | |
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| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2022/10/11 |
| Activity Date: | 2022/10/07 |
Reviewed by: サクラサク
I received two free drink tickets per person. I ordered a drink, but after waiting for many minutes because they were busy, they brought me something without any decorations like flowers. When I tried to use the second ticket, they refused me while speaking rapidly in English. I thought maybe it was already last call and was about to give up when they started taking orders from other guests. I pressed them on why they didn't take my order, but I couldn't understand what they were saying at all. I did receive the ticket, but in the end, they never brought me my drink. It might be due to a staff shortage after COVID, but I think they have the worst staff. Previously, when I participated in a countdown cruise with Five Star, the service was exceptional, but this time, instead of enjoying myself, I felt discriminated against and it made me sad.
フリードリンクチケットを2枚/人もらっていた。チチを注文したが、忙しくて何十分も待ったあげく、花などの飾りもないものが置かれた。二枚めを使おうとすると、英語をまくしたてて、拒否された。もうラストオーダーなのかもと思い、諦めていたら、そのうち、臨席のオーダーを取り始めた。なぜ私のオーダーを受けなかったのかと問い詰めたが、何を言ってるのかさっぱりわからなかった。一応チケットを受け取ったが、結局ドリンクは持ってきてくれなかった。コロナ明けで人手不足なのかもしれないが、最低のスタッフだと思います。以前ファイブスターで、カウントダウンクルーズに参加した時は最高のスタッフのおもてなしだったのに、今回は、楽しめるどころか、差別されて、悲しかったです。
私たちは、クルーズに対するあなたの失望に非常に申し訳なく思っています。
私たちは社内で確認し、改善のための措置を講じました。
私たちは、あなたが望む場合に送信できる詳細を含むVeltraとのフォローアップを行いました。
改めて、あなたの失望した体験に心からお詫び申し上げ、将来再度チャンスをいただけることを願っています。
ありがとうございます。
We are extremely sorry for your disappointment of our cruise.
We have followed internally and took action to improve.
We have followed up with Veltra with more details which can be sent to you if you wish.
Again we sincerely apologize for your disappointed experience and hope you will give us another chance in the future.
Thank you.
| Rating: | |
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| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2022/10/10 |
| Activity Date: | 2022/10/08 |
Reviewed by: Sam
I would recommend the tour to everyone great view of the city at night.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/10/10 |
| Activity Date: | 2022/10/08 |
Reviewed by: TomAzz
Well, we didn't start off on time due to an unavoidable traffic issue. Once Juicy showed up the trip began and he kept us rolling in the aisles with funny stories and excellent information about the sights. Did I mention that Juicy made up for arriving late? Each stop was awesome and he went out of his way to make it just that much more special. The lunch was some yet delicious. I feel bad because I actually forgot his real name. The only name we got familiar with was Juicy. What a sweet and funny man. I really connected with him. Glad we took this tour.
| Rating: | |
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Couples |
| Posted on: | 2022/10/08 |
| Activity Date: | 2022/09/15 |
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Mahalo for joining us! We are glad that you enjoyed outstanding service! Thank you for the five star review and kind words! Best wishes to you and yours!