All Reviews for Marine Wildlife Encounters

I participated in the tour hoping to see whales, as I signed up during a time when other companies had not yet started their whale watching. There was an announcement that a dorsal fin was spotted! However, it did not appear again, and I was unable to see it in person. I did spot two or three dolphins.

It was the rainy season, and it rained, with cold winds making it quite chilly even with two layers of clothing. If the weather had been better, the scenery might have been nice.

Tips were collected in a box at the exit. The food on board was delicious, and the Japanese commentary was well done.

他社ツアーがまだホエールウォッチングを始めていない時期に申し込みしたため、運良くクジラに出会えるといいなと思い参加しました。
背びれが見えました！とアナウンスはあったものの、その後一度も現れず、実際に見ることはできませんでした。イルカは2、3頭確認できました。
雨季で雨が降ったり、風が冷たく上着は２枚重ね着しても寒いくらいでした。天気が良ければ景色も良かったかもしれません。
チップは出口に箱が置いてある形式でした。
船内の食事は美味しく、日本語での解説もきちんとあり良かったです。

We were totally impressed with the professionalism of the research staff on the whale watch of Dec 8. The pilot was extremely experienced and could pick up the behavior of the whales from afar to make an educated guess as to if they might come up more often than not. The attendants were knowledgeable as well providing much information as to the life cycles of the hump back whales. Many questions were answered to our satisfaction. They put a sort of a microphone to attempt to detect whale sounds although not successful they were willing to try all the technology to help us have the best experience ever. I really think luck played a big part in our amazing morning of whale watching but that being said it's worth taking a chance and we most appreciated the staffs attention to safety and providing all the education they did. The juvenile whales came right up to our boat and we're curious and playing around the boat so long the pilot had to call a sailboat over to distract them away so we could start our engine and return to shore. It was just amazing.

According to the story, it seems a bit early in December. However, I was able to enjoy the lunch cruise. The staff mentioned that it would be difficult to see whales today, but they directed us towards the west coast where dolphins were spotted. We were able to see dolphins for a brief moment. I received a one-year valid reboarding ticket, but I'm not sure if I can go within a year.

話によると、１２月ではまだすこし早いらしい。
でも、ﾗﾝﾁｸﾙｰｽﾞということで楽しめました。
係員の人が、今日は鯨は無理そうだけど、いるかが西海岸のほうにいるからと、まわしてくれました。一瞬ですが、いるかが見れました。
１年間有効の再乗船券をもらえたのですが、１年以内にいけるかどうか。

This was a last minute booking so we were glad to get it. We did the 7:45-9:45 PM night tour. The set up is pretty standard. The crew was experienced and knew what to do when didn’t find rays at the first spot. We were towed gently to where we saw two! We had a couple of screamers which was a bit annoying but that apart, terrific trip

First, the pickup was 15 minutes late. Just as I was about to call because I couldn't wait any longer, they finally arrived, and of course, there was no apology. Next, when boarding the boat, it was so crowded that there were no seats at all. Our group of six had to stand both going and coming back. The staff completely ignored the fact that we were standing without seats. It was difficult to stand with the boat swaying, and when I tried to go towards the deck to grab the handrail, I was told I couldn't. I had no choice but to keep standing. A minute later, when a foreigner tried to go to the deck, the staff said nothing. So, we also moved to the deck. My wife's parents, who are elderly and have weak legs, were with us, and I think it's terrible to accept reservations when there are no seats available. Even though we were visible to the staff, they did nothing and even prevented us from going to the deck. Moreover, when we were sent back, there was no explanation, and we had no idea which car we were supposed to get into. At one point, they changed the route to drop off other customers, and for some reason, they started picking up new customers, leaving us anxious about when they would finally send us. They stopped for a long time near the Sheraton without any explanation, and since it seemed like we wouldn't be departing anytime soon, we had no choice but to get off and go shopping. It was truly the worst experience. I will never use this company's tour again.

まずピックアップは15分遅れ。待ちきれず電話しようとしたところでやっと到着、もちろん謝罪はない。つぎに船に乗る際人がいっぱいで、座るところが全くない。私たち６人のグループだけが行きも帰りも立ったまま。スタッフは我々が座れず立っているのに全く無視。ゆれて立っているのが大変なため船の手すりに捕まろうとデッキの方へ行こうとしたらダメと言われ、仕方なく立っていた。その1分後に外人がデッキへ行こうとしたらスタッフは何も言わず。なので我々もデッキへ移動。妻の親が参加しており老人で足腰弱いんだから、座る場所もないのに予約を受けるなんて最悪と思います。我々がスタッフに見えているにもかかわらず、なんの対応もせずデッキにすら行かせるのを邪魔して一体なんなんだと思います。しかも帰りの送りの際もなんの説明もなく、いったいどの車に乗ればいいのかさっぱりわからなかった。途中他の客の求めでコースを変えて降ろしていたし、何故か新たに客を乗せ出しているしいつになったら我々を送ってくれるんだとやきもきしました。途中シャラトンのそばでなんの説明もなくずっと停車しいつまで待っても出発しそうにない為、仕方なく我々は降車し買い物にでかけました。本当に最悪でした。二度とこの会社のツアーは利用しません。

It was rainy, but I was able to see a mother and baby whale three times. You can see them even when it's not the season! If you come to Hawaii, you should definitely try to see them at least once! ^_^

雨でしたがクジラの親子を３回見つけることが出来ました。シーズンでなくとも見えるんですね！ハワイに来たら一度は見てみてはどうですか^_^

I was waiting at the designated meeting place as indicated in the voucher sent via email, but no one came for the pickup. I called the contact number multiple times starting ten minutes after the meeting time, but no one answered. After twenty minutes, I received a call saying that no one would come to pick me up and that I should take a taxi to a different location. They said they would send the new location via email, but I received no email or text message. An hour after the meeting time, I received a call from someone claiming to be an interpreter, asking if I would be coming by taxi, but I explained that I hadn't received any information about the destination and informed them that I would be canceling. Valuable time was lost.

メールで送られてきたバウチャーに、指定された待ち合わせ場所で待っていましたが、ピックアップに来ませんでした、待ち合わせの時間から１０分後から何回も、連絡先に電話をしましたが誰も電話に出ません、２０分後に電話が来ましたが、ここには迎えに来ないと言われ、タクシーで別の場所にこいと言われ、メールでその場所を送るとのことでしたが、メールもショートメッセージにも連絡なし。待ち合わせ時間の１時間後に自称通訳の方から（日本語）で連絡が来てタクシーで来ますかと聞かれるが、行き先も連絡が来ないと説明しキャンセルをする伝えました。大切な時間が失われました。

I had no sign of seeing any whales at all. I was prepared for them to be "small and hard to see," but they didn't show up at all. It's disappointing. I guess I'll just accept that it was a cruise tour off Waikiki.

全くクジラに会える気配がありませんでした。
「小さくてよく見えない」くらいは覚悟してましたが、全く姿を現しませんでした。残念です。
ワイキキ沖のクルーズツアーだったと思って
諦めます。

We didn't see much of the whale, only a blip, but there is nothing in voucher. The views are great!

The ship is slightly smaller than the Prince of Honolulu. As we approached Diamond Head, the waves became rough. I think it would be tough for children who get motion sickness. The departure time is leisurely, which is reassuring. The pickup location is also close to the hotel. We were able to see a mother and baby whale. This time, my child dropped their smartphone, but they were able to help us find it. It's a tour you can participate in with peace of mind.

船体はプリンスオブホノルル号より少し小さめ。ダイヤモンドヘッド近郊に近づくと波が激しい。乗り物酔いする子供は辛いと思います。出航時間がゆっくりなので、安心します。ピックアップ場所もホテルに近い。クジラの親子を、見ることができました。今回、子供がスマホを落としたがちゃんと調べてもらい、見つけることができました。安心して参加できるツアーです。

I arrived at the meeting place five minutes early, but there was already someone waiting with a sign that said "Majestic Whale." Since my name wasn't called when the time came, I spoke up when I noticed the sign saying "whale." If you're going, please try to speak up when you see the sign. There's no problem following the staff member. Once on board, there were levels with a buffet and an open deck, but the open deck was easier for taking photos and felt nice with the breeze. The day before, a local said they hadn't seen any whales this year, so I was worried, but thanks to the staff who searched diligently, I was able to see the tail twice and the body once. I enjoyed looking for whales and the scenery, and the chips, fruits, and burgers were delicious. There were some people who got seasick, so I think motion sickness pills and sea bands were helpful. I want to participate again to see bigger whales.

集合場所へ５分前にはついていましたが、すでに「マジェスティック号くじら」と書かれた看板を持った方が待っていました。時間になっても名前を呼ばれなかったので、「くじら」と書かれていることに気づいた時点で自分から声をかけました。行かれる方は看板を見たら声をかけてみてください。係の方のあとについて行くだけなので問題ありません。乗船するとブッフェのある階とオープンデッキの階がありましたが、オープンデッキの方が写真を撮りやすく風も気持ちよかったです。前日、地元の方が今年はまだクジラを見ていないと言っていたので不安でしたが、スタッフさんたちが全力で探してくれたおかげで、尾びれを２回と体を１回みることができました。クジラを探したり景色を楽しんだり、チップスやフルーツやバーガーも美味しかったです。船酔いをしてる方もいたので、酔い止めやシーバンドは役に立ったと思います。もっと大きくクジラを見たいのでまた参加したいです。

Divers friendly but little instruction or guidance given. Lot of waiting around and too many people on boat for number of scooters and divers, reduce sizes for more enjoyable experience. Also suggest providing one digital photo in price of ticket at least as waste if going to effort of taking them if not emailing to parties. Expect to wait around both at office, on shuttle and boat.

Coral has died, and efforts are underway for artificial reefs and coral restoration. Around the reefs, schools of fish, green sea turtles, and rays could be observed. Overall, including the transportation, boarding arrangements, and underwater scenery, the Atlantis experience I participated in 25 years ago in Maui was better.

珊瑚が死滅し、人工の漁礁と珊瑚の再生努力中。
漁礁周辺には魚群、アオウミガメ、エイなどが観賞できた。
送迎、乗船までの段取り、海底の景観など総合的に、25年前に参加したマウイ島でのアトランテイスのほうが良かった。

Cruise entertainment and food was great. Very disappointed that I saw no sea life, not even a dolphin )-.

For those who love the water and its fascinating creatures, we highly recommend this activity aboard the Hawaiian Sailing Canoe. The canoe is a modern replica seating a limited number of passengers, so the skipper Dave knew our names immediately. But much like going to a "modern" zoo, you may see what you're looking for the first time out but you may not. Our first night snorkel was at 8:30pm, and while the groups before and after us had a grand "show" we were skunked. But Dave said we could keep coming back (for free!) until we sighted the mantas. The next night at 9:30pm we were in luck, and were treated to a 45 minute water ballet by two mantas that glided and turned just inches beneath our illuminated surfboard. For optimum warmth bring your own full-length wetsuit instead of using their wetsuit tops.

The sun sparkles on the Pacific Ocean as the cruise ship cuts through the waves, creating a beautiful scene among the swells. Unfortunately, I wasn't able to spot any whales, but the staff were very attentive and we enjoyed a relaxing time. My husband uses a wheelchair, and they were kind to us from the moment we made our reservation. Although we couldn't go to the deck, we enjoyed the view of Hawaii from the sea together.

クルーズ船が波をかき分ける太平洋を太陽がキラキラと照らし、波間がとてもきれいです。
残念ながら、私はクジラを見つけられませんでしたが、スタッフの方が声掛けしてくださったり、ゆったりした時間を過ごしました。
主人が車いすを使ってますが、申し込みの時から親切にしてくださいました。デッキには行きせんでしたが、二人で海上からのハワイの景色、楽しみました。

It's unbelievable that, like other tour companies, they do not require life jackets at night on the sea. The return trip is completely in darkness. As someone with a boating license, I must say that if something were to happen, the staff alone would not be able to rescue all participants. I raise this alarm before any precious lives are lost. The boat's rocking is also severe, so pregnant women should refrain from participating. Since it's cold in December, warm drinks would have been better on board. I did see manta rays, and aside from that, I think it was good.

他の催行会社にも言えることですが、信じられない事に夜間の海でライフジャケットを着用させません。復路は全くの暗闇です。船舶免許保持者から言わせてもらうと、万一の事が有ればスタッフだけでは全ての参加者の人命救助できないでしょう。尊い犠牲が出る前に警鐘を鳴らさせていただきます。ボートの揺れも激しいので妊婦は参加見合わせすべきですね。１２月の寒い時期ですので船上では暖かい飲み物の方が良かったとおもいます。マンタも見れましたし、それ以外は良いと思います。

We came to Hawaii to bring our young daughter, age 7, for her first trip, hoping it would be a memorable one, and she was over the moon with this experience. She got a bit queasy for just a few minutes with the short ferry ride to the sub, but after that, she was perfectly fine. The sub itself was roomy enough to not feel like you were sitting on someone else, and everyone gets window seats, so there is no need to worry about not seeing something. They do 180s so that both sides of the sub get to see everything. Amazing. They have sunken plane and ship wreckage that have allowed artificial reefs to be created, and they are teeming with fish. I've personally been to Hawaii over 20 times in my life and this has by far got to be the best experience I've ever had. Bring a light sweater for the breezy trip to and from the sub, if you're prone to getting chilly in ocean breeze. Don't forget to look in the water when you're on the pier waiting for the ferry - there are reef fish there, too!

The whole family really enjoyed the boat ride, the hosts on the boat were excellent and we saw a lot of fish, turtles etc. they were wonderful at engaging with the kids and answering all our questions.

The customer service of the people we met at the hut left something to be desired. Aloof and not very interested in engaging. Which is fine, but they are the first people you meet when you get there—so—it made me kinda nervous, but the actual ride was fine!

Excellent team, equipment and service. We booked the tour with whale watch guarantee very early in the season, we did not see whales our first 2 times, but we never had to ask for the voucher to go again and it was very easy to rebook for another day and time. We had an amazing exoerience seeing the whales on our 3rd trip. On trip one and two the team also made sure we had a good time by serving great cocktails.

I participated because I really wanted to touch a dolphin! The instructions were provided carefully in both Japanese and English, and everyone had their own time to touch the dolphins, making it a satisfying tour even for shy people!!! The sea lion and dolphin shows were also enjoyable to watch, as the animals seemed happy to perform! I want to participate again (^｡^) I brought home a USB shaped like a dolphin!!! Haha!

とにかくイルカが触りたくて参加しました！
インスラクションも日本語と英語で丁寧にしていただいたし、ひとりひとりイルカさんにさわれる時間をとっていただいてシャイな人でも満足できるツアーでした！！！
ほかのアシカショーやイルカショーも動物が喜んでやってるかんじがしてみてて楽しかったです！また参加したいです(^｡^)
写真はイルカさんのかたちのUSBにいれて持ち帰りました！！！笑笑

Riding the underwater scooter, there was fish food attached. It was so much fun as fish came right in front of me to eat the food, and they even splashed around. Since it was mid-November, it was cold when I got out of the water. I draped a bath towel over my shoulders to keep warm. Still, I was able to go snorkeling again, and since I brought food with me, the fish came close, which was interesting. If I were to be picky, I wish there had been more colorful fish.

水中スクーターに乗ると魚の餌が取り付けてありました。目の前に魚がいっぱい餌を食べに来て手を叩いたりしてくれるのでとても楽しかったです。
11月の中旬だったので海から出てくると寒かったです。肩からバスタオルを掛けて寒さを防ぎました。
それでもシュノーケリングをさせてもらえたので再び海の中へ。餌を持って入れたので魚が寄って来てくれるので面白かったです。贅沢を言えばカラフルな魚がいてくれれば良かったかなぁと思いました。

I participated in a tour early in the morning. Meeting at 5 AM in front of the hotel was tough, but I was very happy to meet many dolphin instructors!

Due to high waves that day, I couldn't meet the turtle professor, but I want to try again next time!!

朝早くからのツアーで参加しました。
ホテル前に5時集合は辛かったけど、たくさんのイルカ先生に会えてとても嬉しかったです！

その日は高波の影響もり、カメ教授にお会いすることができませんでしたが、次回またリベンジしたいです！！

The staff was courteous, on time, knowledgeable, and fun. We had a blast and were closer to whales than ever before. A fantastic value.

Saw several whales, good photo opportunities, nice music, food was okay, and accommodations were good in spite of rainy, overcast weather. The photos for purchase were overpriced.

I'm so happy!! It was a dream to swim with dolphins!! I can't swim and I'm not good at putting my face in the water, but I had a wish to "swim with dolphins and touch them," so I decided to take on this experience. At first, we communicated with the dolphins, taking pictures while giving them kisses and touching them. They have such smooth, beautiful skin (laughs). After that, it was finally time to begin. Following the trainer's instructions, we waited in position, and the dolphin came right to us, allowing us to hold onto its dorsal and pectoral fins and move forward. It was my first experience, and it was truly fun!! We couldn't take pictures with our own cameras, but the staff took some great shots for us, which we bought. It has become a wonderful memory.

幸せー！！夢だったイルカちゃんとのスイム！！私は泳ぎができず水に顔をつけることも苦手なのですが「イルカと泳ぎたい、イルカに触れたい」という願があり今回体験に挑戦しました。最初はイルカとコミュニケーションをとる感じでキスの写真を撮ってもらったり触れたりしました。ツルッとした綺麗な肌（笑）その後はいよいよ始まります。トレーナーの方の指示通りの体制で待っているとイルカちゃんがちょうどいい場所に来てくれ背びれ、胸びれにつかまり前に進んでる～初めての体験、本当に楽しかったです！！自分たちのカメラで写真撮影はできませんでしたがスタッフの方がとても上手にとってくれたので、それを買ってきました。とてもよい思い出になっています。

The water is so clear we could see many different types of fish in the water. The captain was great at helping us spot turtles swimming on the side of the boat and would stop for us to see them. It was a lot of fun.

I didnt really know what to expect...
What we got was a large, clean, well equipped vessel. A very friendly and knowledgeable staff. Great weather and phenomenal views of several different pods of humpback whales.
We could not have asked for a better experience!

The cruise started off at the harbor where we checked-in, waiting to board. Once we were seated, the boat undocked and we were on our way to watch some whales. The narration was the best part of the trip. The narrators were very informative and would tell us stories. They were always on the lookout for whales and try their best to take the boat as close them as possible but it was our mis-fortune that around that time we could only spot a few whales that too for just a couple of seconds. On the other hand, the views were surreal from the middle of the ocean. They guarantee a sighting and that's exactly what we got but I wish it was for longer.

I signed up because my 4-year-old daughter wanted to interact with dolphins. Since our session started at 11:45, we had nearly a 2-hour wait, so we wandered around the park. Unlike Japanese aquariums, the animals were kept in a way that was closer to their natural habitat. In the area where you can interact with small birds, you can feed them directly, and with over a hundred colorful birds, it's definitely Instagram-worthy.

Of course, interacting with the dolphins was fun, but we also really enjoyed the bird interaction (we ended up going to the bird zone twice). If you love birds, this is a must!

*Please be careful of bird droppings. Wet wipes are a must!*

4歳の娘がイルカと触れ合いたいという事で申し込みしました。11:45スタートの回だったので待ち時間が2時間近くあり、園内をフラフラ。日本の水族館と違って自然に近いかたちで飼育されていました。また、小鳥と触れ合えるゾーンでは鳥達に直接餌をあげれて、百羽以上？のカラフルな小鳥はインスタ映え間違いなしです。
イルカとの触れ合いはもちろん楽しかったですが、鳥との触れ合いも楽しかったです。(結局鳥ゾーンに2回行きました)
鳥好きは是非！
※鳥のフンには気をつけてください。ウェットティッシュ必須です笑