Hawaii
The morning gathering was very early, but the guide explained everything in a lively manner, making the bus ride enjoyable. However, since all the necessary information was provided on the bus, I thought it might be better to use a microphone, as there were times when it was hard to hear.
We boarded the boat at the port and set sail. On the day I went, I was very lucky and was able to see a pod of dolphins about ten minutes after leaving the port, and I also spotted two turtles. When we found the dolphins, we went ahead, and at the captain's signal, we jumped into the sea. The water was incredibly clear, and you could see the bottom. Watching the dolphins swim effortlessly right next to us was truly beautiful, and I couldn't take my eyes off them. When we found another pod of dolphins, the instructor swimming with us gave directions like "toward the mountains" and "out to sea," and we swam in that direction. After swimming for a while, we got back on the boat and repeated the process at different points. According to the explanation, there are times when it’s hard to find dolphins, and you might swim for a longer time. I thought that could be tough for those without much stamina, so I was glad we saw them quickly.
Throughout the trip from the port to the boat and back, a photographer was with us, taking commemorative photos and capturing beautiful shots of the dolphins and turtles. On the return bus, they provided information about purchasing the photos, so I felt we didn't have to force ourselves to take pictures during the tour.
When we got out of the water, they had cookies and cheese prepared, but since it was cold, the warm tea was the most delicious. It was the end of May, and I was glad I wore a wetsuit. I thought it would be chilly with the wind on my wet body while moving on the boat.
Overall, it was a very satisfying tour. Thank you very much to all the staff!
朝の集合はとても早かったですが、ガイドさんがとてもテンポよく説明してくれるので、バスの移動時間も楽しく過ごせました。ただ、必要なことはすべてバスの中で説明されるので、マイクを使ったほうがいいのでは…と思うこともありました。聞こえづらいこともあったので…。
港でボートに乗りいざ出航。私が行った日は、とても運がよく、港を出て10分ほどでイルカの群れに会うことができ、カメも2匹は見ることができました。イルカの群れを見つけたら、先回りして、船長の合図で海に飛び込みます。海はすごくきれいで、底が見えるほどでした。自分たちがいるところのすぐそばをイルカがすいすい泳いでいく様子は、本当にきれいで、目が離せませんでした。また新たなイルカの群れを見つけたら、一緒に潜っているインストラクターが「山のほう」「沖のほう」と指示を出してくれ、そちらに泳ぎます。しばらく泳いだらボートに上がり、また違うポイントで海に入って泳ぎ…を繰り返しました。説明によると、なかなかイルカの群れに会えず、もっと長い時間泳ぐこともあるそうです。体力がない人にはそれは大変だなぁと思いました。すぐ見れてよかった。
港からボートに乗りまた港に帰ってくるまで、ずっとカメラマンさんがいてくれます。ちょこちょこ記念撮影をしてくれ、イルカやカメの写真もとてもきれいに撮ってくれています。帰りのバスで、写真購入の案内をしてくれるので、ツアー中は無理に自分たちで写真を撮らなくても大丈夫だと思いました。
海から上がったときには、クッキーバーやチーズを用意してくれていますが、寒いので温かいお茶が一番おいしかったです。5月末でしたが、ウェットスーツを着用してよかったです。海から上がったあと、ボートで移動するときは濡れた体に風が当たり、寒くなると思うので…。
全体的には大満足のツアーでした。スタッフの皆さん、本当にありがとうございました。
ALOHA!! Thank you for participating this time. We are glad to hear that you were satisfied with the entire tour. We will consider the matter regarding the microphone. Thank you for your valuable feedback. We look forward to your next visit, MAHALO!!
ALOHA!! この度はご参加頂きありがとうございました。 ツアー全体を通してご満足頂けたようで何よりです。 マイクの件は弊社で検討させて頂きます。貴重なご意見をありがとうございました。 またのお越しをお待ちしております、MAHALO!!
Saw at least 15 sharks!! We went on the last tour of the day and the waters were extremely choppy. I would book a tour first thing in the morning. Otherwise it was amazing!!
The underwater scooter experience was very valuable and fun. When we went to the sandbar, someone there said they would take pictures and send them to us later, but we received nothing! When I inquired, they said they didn't take any pictures, making it seem like I was lying. That was the worst. Even after they dropped us off at the place to return by boat, we weren't given any instructions on what to do next, and everyone was confused. I understand they want tips, but I wish they had been more thorough until the end. It's really disappointing, especially since the underwater scooter was so enjoyable.
水中スクーターはとても貴重な体験で楽しかったです。サンドバーに行った時そこにいた人が写真を撮ってくれて後で送ってあげると言われたのに何も無し!!問い合わせてもそんな写真撮ってないと言われあたしが嘘ついているかのような対応。最低です。船で帰る場所に下ろしてもらえたあともどうするか指示されず皆さん困っていました。チップ欲しいのはわかるが最後までしっかりして欲しかったです。水中スクーターが楽しかっただけにとても残念です
Thank you very much for participating in the tour.
We sincerely apologize for any discomfort you experienced due to the local staff at the sandbar, despite your enjoyment of the underwater scooter. We also regret the insufficient guidance at the return location, which caused you inconvenience.
We take your feedback seriously and will work with the operating company to improve our services in the future.
Thank you for your valuable feedback during your busy schedule.
Best regards,
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
水中スクーターをお楽しみいただいたにも関わらず、サンドバーでは現地の対応でご不快なお気持ちにさせてしまいましたこと、帰りの場所ではご案内が不十分でご迷惑をおかけしましたこと、深くお詫び申し上げます。
お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
I was so excited! When Julie signaled us to "look down!", I put my face in the water with the snorkel and saw a school of about 50 dolphins swimming slowly by. Hello! There were even some smaller dolphins. While I was watching, I didn’t realize I was being swept away, and when I lifted my head, I thought, "Oh no, where did everyone go?" Since I’m not confident in my swimming, I was able to borrow a floating ring to hold onto, which made me feel safe entering the ocean. It was very early in the morning, so I got hungry, and I was really grateful for the bread, drinks, and fruit provided by the staff. Thank you very much! The water in Hawaii is said to have different minerals, and even after getting out of the ocean, it felt strangely refreshing and not sticky. I could ride the bus back without needing a shower, just drying off with a towel.
Actually, I went dolphin watching on the Big Island four years ago. I couldn’t forget how much fun it was, so I wanted to try it on Oahu this time, and it was just as I expected. I’m happy to have had my picture taken; it became a wonderful memory.
もう大興奮です。ジュリさんの【下を見て~!】の合図でシュノーケルで水面に顔を付けると50頭くらいはいる群れで、ゆっくり泳いできます。こんにちわ!少し小さい子供のイルカもいました。見ているうちに自分が流されていることに気が付かなくて、顔あげたらあれ~みんなは何処?ってことにもなります。泳ぎに自信が無いので、つかまるタイプの浮き輪も借りれますので、安心して海に入れます。朝がとても早かったのでお腹が空いてしまって、スタッフからのパンや、飲み物・果物大変ありがたかったです。ありがとうございました。ハワイの海はミネラルが違うとかで海から上がっても不思議とサラリとしていてべとつきません。シャワーを浴びなくてもタオルドライだけでバスに乗って帰ってこれます。
実は4年前にハワイ島でイルカウォッチングしました。その時の楽しさが忘れられなくて、オアフ島でもやってみたくて今回申し込みしました。期待通りのツアーでした。写真撮ってもらってうれしいです。大変良い記念になりました。
ALOHA!! I'm glad to hear that you were satisfied with the tour, Koiwa Village. Please come and visit us again at Dolphin Junior High School and Dolphin University! MAHALO!!
ALOHA!! 小岩村様 ご満足頂けるツアーとなったようで幸いです。また是非、イルカ中学やイルカ大学に遊びにいらしてくださいね! MAHALO!!
I've taken three different groups on three different manta swims and this one was the best! I really liked how we were tethered to the boat so that inexperienced snorkelers and people that got cold could easily climb back on the boat while the rest of us could continue to enjoy the mantas. Because we were on the moonlight swim, we were in the harbor by ourselves by the end. All the mantas (four total that night) were ours to observe. It was awesome.
This is really a must-do for your Big Island trip.
Thank you for your wonderful review on our Moonlit Manta Snorkel. We are so pleased your tour was such a success. It is our goal to have every person rate us as the best snorkel tours in Kona! You just described the advantages of doing the Moonlit tour. I always recommend this tour to people with children. Because there are only two to three boats at the later tour time, this allows us to tether the light board directly to the boat instead of swimming the light board in the middle of twenty something boats and their light boards to give you the best show. Some parents might have to switch out with their partner if they bring their young children (toddler's and babies are always welcome). There might also be children and/or adults that have some apprehension and would prefer to have the boat near by as a comfort. We hope you will remember us on your next trip to Kona. Mahalo!
I was looking forward to it, but... I decided to go because I heard that the makeup wouldn't come off (considering taking photos), but due to a malfunction with the machine, I ended up soaking wet... This is unacceptable.
楽しみにしていたのですが…
メイクなど落ちないとのことで(写真撮ること考え)決めたのに
機械の不具合?でびしょ濡れ…
ありえません
Thank you very much for participating in the tour. However, we sincerely apologize for not being able to provide you with satisfactory service.
Upon confirming the details with the local operating company, we found that there were no mechanical issues on the day of the tour. However, due to the nature of the water activities, there is a possibility of getting wet when boarding and disembarking from the scooter. We are truly sorry for any inconvenience caused by misleading expressions in the tour page, especially since you were looking forward to the photo opportunities.
To prevent similar inconveniences in the future, we have made improvements to the content on the tour page.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、お詫び申し上げます。
今回の内容を現地催行会社に確認させていただきましたところ、当日機械の不具合などはなかったとのことではございますが、
水に入るアクティビティの性質上、スクーターに乗り降りする際に濡れてしまう可能性があるとのことでございました。
写真撮影含み楽しみにされていたにも関わらず、ツアーページの記載内容に誤解を招く表現があり、ご迷惑をおかけして誠に申し訳ございません。
今後同様のご迷惑をおかけしないためにも、ツアーページの記載内容を改善させていただきました。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
The main event we had planned for the last day of our stay in Hawaii. We gathered at a nearby hotel at 6:20 AM. I thought I would sleep on the bus, but staff member Julie kept the atmosphere lively with stories about Hawaii and dolphins, so I couldn't sleep at all. (laughs)
On the bus, they provide information about the day's schedule and tips for swimming with dolphins, so I recommend staying awake and listening intently.
As we approached the ocean, we were asked about renting wetsuits. The rental fee was $10, and all the women borrowed one. I had a desire to get a tan, so I didn't rent a wetsuit, but surprisingly, the sea breeze on the boat was strong, and the seawater wasn't that warm offshore, so I thought it might have been better to rent one.
Once we arrived at the port and changed into our swimsuits, we set off! We departed with about 25 participants and a crew of four, including the captain. Cruising with the wild mountains of Hawaii in the background while feeling the wind was incredibly pleasant—pure bliss. Just this alone was refreshing.
There seem to be various routes, but we first headed north to search for dolphins. After about 15 minutes of searching without success, we decided to head south. With information from other tour boats, we searched for about 40 minutes... and finally encountered a large pod of dolphins!
The atmosphere on the boat became frantic! I quickly put on my life jacket and snorkel. At the captain's signal of "GO!", all participants dove into the sea. At that moment, a group of about 30 dolphins approached us, swimming right beneath us. I couldn't help but shout "Wow!" underwater.
After that, we tried to predict the dolphins' path while swimming hard to get ahead of them. Even for someone like me who exercises regularly, it was quite intense, but if we didn't get ahead, we wouldn't see the dolphins, so everyone was swimming with great determination.
Fortunately, we were able to swim with the dolphins several times and returned to the boat feeling completely satisfied both physically and mentally. The thrill of encountering wild dolphins in the ocean is something you can't experience often, so I was really glad to have participated in the tour.
After returning to the port and changing, we headed back, but everyone was sound asleep in the car, likely due to exhaustion. (laughs) The car was a bit chilly, so please dress warmly on your way back.
With the cruising experience, the dolphin encounter, and the fun staff, it was a very satisfying last day in Hawaii. Thank you to all the staff!
ハワイ滞在の最終日に予定していたメインイベント。
朝早く6時20分に近くのホテルに集合です。バスの中で寝ようと思っていたのですが、スタッフのジュリーさんがハワイやイルカのお話で車内を盛り上げまくるので、一切寝られず。(笑)
バスの中で、1日のスケジュールやイルカと泳ぐ際のポイントを教えてもらえるので、寝ずに一生懸命聞くことをお勧めします。
海に近づくと、ウェットスーツの貸し出しを聞かれます。貸出料は10ドルでしたが、女性の方々は全員借りていました。私は日焼けをしたいという願望もあり、ウェットスーツは借りませんでしたが、案外と船上では海風が強く、海水も沖合ではそこまで温かくないので、借りても良かったかな〜と思いました。
港に着き、水着になったらいざ出発!25名ほどの参加者と、キャプテンをはじめとするクルー4名と共に出航です。
ハワイの野性味あふれる山々をバックに風を感じながらのクルージング。すごく気持ちよく、至福の一言。これだけでも、爽快です。
様々なコースがあるようですが、まずは北上し、イルカを全員で探します。15分ほど探しましたが、見つからない為、南下してみることに。他のツアー船からの情報も参考に、探すこと40分ほど、、、ついにイルカの大群とご対面!
慌ただしくなる船上!私も急いでライフジャケットとシュノーケルをセット。キャプテンのGO!という合図に参加者全員が海へダイブ。その瞬間、30頭位のイルカの群れが私たちに近づき、真下を通過していきました。
思わず、うぉ〜!と水中で叫んでしまいました。
その後は旋回するイルカの進路を予想しながら、先回りを試み、ハードに泳ぎます。普段運動している私でもかなりハードでしたが、先回りしないとイルカには会えないので、皆さん一心不乱に泳いでいました。
幸いにも、何度かイルカの大群と泳ぐことができ、心身ともに大満足で船に戻りました。
野生のイルカと海の中で出会った感動はなかなか味わうことが出来ないので、ツアーに参加出来て本当に良かったです。
港に戻り、着替えて帰路に着いたのですが、帰りの車内は、疲労困憊のせいもあり皆さん爆睡でした。(笑)
車内は少し冷えるので、暖かい格好でおかえりください。
クルージング気分あり、イルカとのご対面あり、楽しいスタッフの皆さんあり、大満足のハワイ最終日となりました。スタッフの皆さんありがとうございました!
Thank you for participating this time. Also, thank you for your accurate advice to everyone. Please join us again when you come to Hawaii. Mahalo!
この度はご参加頂きありがとうございました。また皆様への的確なアドバイスもありがとうございます。ぜひまたハワイにお越しの際にはご参加下さい。Mahalo!
I took a ride on the Atlantis at the end of the year.
Before boarding, the staff took a photo with Diamond Head in the background. You can purchase that photo as a large print on the way back for $20 or more, and you can also share it for free using a URL. The photo frame was cute, so I recommend it.
Depending on the season, I wasn't able to see sea turtles or notable fish, which was disappointing. However, I enjoyed the underwater guidance from the local guide, whose Japanese was a bit shaky. The repeated phrase "Jinko no San Goshou" and the corny jokes stuck in my head throughout the trip, and I still laugh when I think about it.
Also, while waiting to board the submarine, there were quite a few Japanese people who were feeling seasick. The boat had vomit bags available, but for those who are prone to motion sickness, I think it would be better to take anti-nausea medication or find ways to avoid getting sick.
年末にアトランティスに乗ってきました。
乗車前に、スタッフの方がダイヤモンドヘッドをバックに
写真をとってくださいました。そのデータは、大きな写真として帰りの船内で
買うこともできる(20ドル〜)し、URLを使えば無料でシェアできました。
写真立てが可愛かったので、オススメです。
季節にもよるのでしょうが、ウミガメやめぼしいお魚を見ることができず、
そこは残念でした。ただ、日本語がたどたどしい現地ガイドさんの、
潜水艦での案内が楽しかったです。たびたび繰り返される
「ジンコーノーサンゴショー」と寒いギャグが旅中耳から離れず、
思い出すと今でも笑ってしまいます。
また、潜水艦に乗るのを待っている間、船酔いを
している日本人の方が、結構な数いらっしゃいました。
船には、ゲロ袋もありましたが、酔いやすい方は、
酔い止めの薬や、酔わないような工夫をされたほうがよいかと思います。
On the fourth day in Hawaii, we gathered at 6:25 AM.
Following reviews, it was a great decision to have breakfast beforehand. The weather was wonderful, and the breeze was pleasant, allowing us to participate without getting seasick.
On the bus ride there, there was so much explanation until we arrived that I couldn't sleep! (laughs) I participated in May, and it was a bit chilly, so I rented a wetsuit. The sea was quite cold, and even with the wetsuit, I felt cold.
About 20 minutes after departure, we spotted wild dolphins near Aulani! There were nearly 50 in the pod. When we signaled to dive, I could hear their squeaks underwater. From that point on, it was a dolphin parade! Every time I heard a squeak, I looked around, and there was a dolphin right below me! It was so moving! I even saw a baby dolphin, and I could clearly see the color of their skin!
After that, we headed to a turtle spot, but unfortunately, we didn't see any... Instead, we encountered dolphins again. (laughs)
I made one basic mistake… (T_T) Before diving into the sea, the battery of my waterproof camera died… What a shock!!
It seems that swimming with dolphins is already banned on some islands in Hawaii, and it's only a matter of time for Oahu as well. It's a very valuable experience, so I highly recommend it! And when I go to Hawaii again, I will go back to graduate from middle school once more! Thank you very much.
ハワイ4日目、朝6:25集合でした。
口コミを参考に、朝食をとっておいて大正解。
お天気には恵まれ風も気持ちよく、船酔いすること無く参加することが出来まし
た。
行きのバスでは、到着の時間まで、ほとんど説明がありましたので寝れません!笑
5月に参加しましたが、肌寒かったのでウェットスーツをレンタル。海は結構冷た
いので、ウェットスーツを着ていても寒かったです。
出発して20分程、アウラニ方面で野生のイルカ達を発見!50頭近い群れだそ
う。合図で潜ると、海の中でキューキュー鳴く声が聞こえました。
そこからはもう、イルカのオンパレードでした。キューキュー聞こえる度にキョロ
キョロしていると、イルカが真下に!とても感動です!
イルカの赤ちゃんも見れ、イルカの肌の色までクッキリ見えましたよ♪
その後はウミガメ スポットへ向かいましたが、残念ながら会えず・・・
代わりにまたまたイルカに会えました。笑
1つ、初歩的なミスを…(T_T)海に潜る前に、防水デジカメの充電が切れました…ショック!!
ハワイでは既にイルカと泳ぐ行為が禁止の島もあるようで、オアフ島も時間の問題
だそうです。
とても貴重な体験が出来るので、とてもオススメです!
そして、またハワイに行った際はもう1度中学を卒業しに行きます♪
本当にありがとうございました。
Thank you for participating! You were lucky to meet the dolphins! Please join us again when you visit. Mahalo!
この度はご参加頂きありがとうございました!あくさんのイルカに会えてラッキーでしたね!またお越しの際には是非ご参加下さい。Mahalo!
Shortly after setting sail, we spotted a whale in the distance! After that, we were able to see multiple whales several times, which left us very satisfied. While they didn't jump, we were thrilled to see them emerge from the water's surface.
出航後まもなく、遠くにクジラの姿が見えました!
その後も何度も、複数のクジラの姿を見ることができて大満足でした。
ジャンプはさすがにしなかったですが、大きく水面に現れる姿も見れたりして
感激しました(^-^)
Thank you very much for participating in our whale watch cruise.
This year, the whale watch cruise will start again on December 23!
We hope you will come back to visit us. We hope to see the whales jumping this time!
All of our staff are looking forward to your return.
Star of Honolulu
Reservations Department
私どものホエールウォッチクルーズにご参加いただき、誠に有難うございました。
今年もまた12月23日からホエールウォッチクルーズが始まります!
是非また遊びにいらして下さい。今度は鯨のジャンプが見られると良いですね!
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
My husband and I went on this cruise on one of the last days of our vacation. We did not see any whales or dolphins, but we still had a fantastic time! Since we did not see any whales we received a voucher for a free cruise for both of us. The crew was very knowledgeable and energetic. My only wish was that we would have picked to do this cruise earlier in our vacation so we could have used the voucher for the return cruise to hopefully see some whales.
The 8:00 pickup was delayed, so when I called, they answered in English. The voucher stated that both English and Japanese support were available, but when I asked for a Japanese speaker, I was told there wasn't one. After waiting for a while, I was picked up, but upon arriving at the information center, I was told, "Let's go on the boat!" within a minute, without any instructions on how to operate the Sea Bob. I was left feeling anxious and confused.
The weather was rainy and extremely cold, and despite the voucher stating that warm coffee and tea would be provided, we were given ice-cold water. While the weather is no one's fault, it was freezing, and the pickup vehicle had the air conditioning on full blast, making me shiver the entire time.
Since I was the first to finish, I had to wait for the last group to finish while enduring terrible boat swaying. I was told that snorkeling was an option, but that was the least of my concerns. Although it was stated that we would have 15 minutes on the Sea Bob, it was less than 10 minutes.
I believe it was a valuable experience, and the underwater scenery was beautiful, and I even saw a sea turtle. However, since the experience was heavily affected by the weather, I discussed with other Japanese participants that the price was too high for what we received, especially considering the additional cost for photos.
8:00ピックアップが遅れたので電話をすると英語で出ました。バウチャーには英語、日本語対応と書いてありJapanese speaker pleaseと言ったところいないと言われた。
しばらく待ってピックアップされたが案内所について1分でさあ、船で行こう!とシーボブについての操作方法をなにも聞かされていないのにも関わらず君たち1番に行ってと言われて何もわからず不安しかなかった。
天気は雨でものすごく寒かったしこちらもバウチャーに暖かいコーヒー紅茶用意してあると書かれていたにも関わらずキンキンに冷えた水。
天気はだれのせいでもないのだが極寒で、ピックアップの車も冷房がすごく、終始震えていました。
1番に終わったのでその後最後の方々が終わるまで酷い船揺れの中ひたすら待っていた。
シュノーケリングもできるよと言われたがそれどころではない。
シーボブも15分回れると書いてあったにもかかわらず10分もなかった。
貴重な体験を出来たと思うし海の中は綺麗で海亀も会えました。
しかし天気に左右されまくったので写真代別でこの値段は高すぎると同じ日本人参加者と話していました。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide you with satisfactory service.
Regarding the delay in pickup, there may be slight delays due to traffic conditions, but I understand that it must have been concerning for you when no one arrived despite waiting as instructed. Additionally, I apologize for the inconvenience caused by the outdated information regarding the language display and the included items (warm coffee and tea) from the local operating company. To prevent similar issues in the future, we have promptly corrected the information.
Furthermore, I have confirmed with the local operating company regarding the experience time for the sea bob, and they reported that the usual experience lasts for 15 minutes, and they had allocated the same amount of time on the day of your tour. I hope you can understand this.
We take your feedback seriously and will work together with the operating company to further improve our services in the future.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
ピックアップの遅れにつきましては、交通事情などにより若干遅れる場合もございますが、ご案内通りにお待ちいただいても迎えが来ないため、不安なお気持ちだったかと察します。
また、現地催行会社の言語表記と含まれる物(暖かいコーヒーと紅茶)に関する表記に関しましては、情報が更新されておらず、ご迷惑をおかけし誠に申し訳ございません。今後同様のご迷惑をおかけしないためにも、表記は早急に修正させていただきました。
なお、シーボブの体験時間について現地催行会社に確認しましたところ、通常15分間は体験していただいており、当日も同様の時間を設けていたとの報告を受けてはおりますこと、ご理解いただけますと幸いです。
お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
great time and great fun. one of the best things to do in hawaii. saw sea turtles and even was allowed to hold an octopus. the workers had our safety in mind the entire time. great fun. a must do on hawaii. thanks for the memories.
What a great time! Not scary at all. We got awesome video! Definetly a must!
Organized, fun crew. Eight 8-10 foot Galapagos Sharks. Really exciting experience!
I had done the Sea Walker in Guam before, but it was my first experience with the new underwater scooter, and it was fun. It was amazing.
以前グアムでシーウォーカーをやった事はあったのですが新しい水中スクーターは初めての体験で楽しかったです。
最高でした。
At 5 PM, the pickup arrived, and it was quite painful as the Chinese passengers and the driver were talking loudly.
We arrived at the harbor, and it was a mixed tour with both foreigners and Japanese participants. Each group had its own guide.
After changing into wetsuits, we took about 40 minutes to reach the sea where the manta rays were. We sat by the side of the boat and rode like on a banana boat, which was thrilling and a lot of fun. The speed was high, and it bounced quite a bit.
At this point, there was someone who got seasick, so it might be tough for those who are prone to motion sickness. (This person was vomiting throughout the tour.)
Once we reached the manta spot, we watched the sunset sinking into the sea and continued floating in the water.
After a while, a manta ray came by to feed. The light we were using was weaker than that of other boats, so while manta rays did come, the water was murky and visibility was poor.
The strong lights from other boats allowed for clear views down to the seabed, so I think the difference in price is due to the number and strength of the lights.
In the end, about five manta rays came by, but I had expected to see many more, so I felt a bit unlucky.
夕方17時に迎えが来て、中国人とドライバーが大声で話をしながらの行きになったので結構苦痛。。
ハーバーに着いて、外国人と日本人の混合ツアーでした。外国人と日本人それぞれにガイドさんが付く感じです。
ウエットスーツに着替え、40分ほどかけてマンタのいる海へ。ボートの脇に座りながらバナナボートのようにして行くので、めちゃめちゃスリルがあって面白かったです。※スピードも出てかなり跳ねます
この時点で酔っている人がいたので、酔いやすい人にはキツイのかな。。(この人はツアー中ずっと嘔吐してました)
マンタスポットに着いてから、海に沈む夕日を見届けて海へ浮かび続けます。
しばらくすると餌を食べにマンタが1枚やってきました。
こちらで使用している光は他の船より弱く、マンタがやってくることはやってきますが海が濁っていて良く見えません。
他の船の強い光は海底までキレイに見えていたので、値段の違いは光の数と強さだと思いました。
最終的には5回くらいマンタが来てくれましたが、何枚も来てくれるものだと期待してしまっていたので少し運が無かったです。
ALOHA!! Thank you for participating in the Manta Graduate School this time. I sincerely apologize for the issues during the transportation. When you come next time, we will work together with our staff to ensure that the tour exceeds your expectations, so we appreciate your continued support. MAHALO!!
ALOHA!! この度はマンタ大学院にご参加頂きありがとうございました。 送迎中の件、大変失礼いたしました。 次回いらっしゃった際には今回より更にご満足いただけるようなツアーに出来るようスタッフ共々尽力して参りますので今後とも宜しくお願い致します。 MAHALO!!
I was worried about waking up early for our second day in Hawaii, but we made it onto the bus without any issues! Since it can be quite physically demanding, I recommend having at least a little breakfast before heading out.
We started snorkeling when we spotted a group of dolphins, but they disappeared quickly, so we returned to the boat and moved to another location. We repeated snorkeling a total of three times where the dolphins were. The kids, who had only interacted with dolphins at places like Sea Life Park, were extremely excited to see them swimming so close by.
After the dolphins, we snorkeled at a spot with honu (sea turtles) and fish. The honu came so close that the kids were thrilled once again. We brought a waterproof camera, so even now, the kids look at the photos of the dolphins and honu and reminisce about the experience. They still cherish the stuffed animals we received.
Swimming against the waves can be tiring, but it was a pleasant fatigue. Watching the sunrise from the ocean and having such wonderful experiences made it all worthwhile.
If I have the chance again, I would love to enroll in college.
ハワイ2日目の朝早くの出発で起きられるのか心配でしたが、無事にバスに乗車!
かなり体力を消耗するので、少しでも朝食を取っていった方が良いと思います。
イルカのグループがいたのでシュノーケリング開始しましたが、あっという間にいなくなりボートへ戻り移動。またイルカがいるところでシュノーケリングを合計3回繰り返しました。すぐ近くをイルカたちが泳ぎ、シーライフパーク等でイルカに触れ合った位しかしたことがない子供たちは大興奮でした。
イルカの後はホヌや魚がいるスポットでシュノーケリング。こちらでもホヌが触れるくらい近くまで来て、またも子供たちは大興奮でした。防水カメラを持参していったので、今でも子供たちはイルカやホヌの写真を見ては思い出に浸っています。いただいたぬいぐるみは今でも大切にしています。
波に逆らって泳いだりして疲れますがそれは心地よい疲労感で、海から朝日を見たり素敵な体験をしたので参加してよかったと思います。
また機会があったら大学へ入学したいと思います。
ALOHA!! Thank you for participating this time. I'm glad to hear that your child enjoyed it. At Dolphin University, you can also experience standing paddleboarding and hula, so please be sure to try those with your child the next time you visit Hawaii. MAHALO!!
ALOHA!! この度はご参加いただきありがとうございました。 お子様に楽しんでいただけたようで何よりです。 イルカ大学ではスタンディングパドルやフラも体験できますので、次回ハワイにお越しになった際は是非、お子様とそちらも体験してみてくださいね。 MAHALO!!
Actually, this was my second time participating in this tour. During my first experience, a large number of manta rays showed up, creating a truly magical spectacle, and I wanted to see it again. However, this time, surprisingly, there were no manta rays. Since it was my second time, I was still okay, but I felt heartbroken thinking about the two couples who were on their honeymoon and participating for the first time. Of course, the tour company and the staff did their best, so they are not at fault, but I believe that since this is an activity involving nature, participants should keep in mind that it is different from visiting an aquarium.
I was told that I could participate for free in the manta tour the next day or the dolphin tour in the morning, so I chose to join the dolphin tour. That turned out to be a huge success, and unlike the previous dolphin tour that was a complete failure, I had a precious experience where I could "swim together" with a large number of dolphins, which was ☆☆☆☆☆. Activities on the Big Island can sometimes be like this, so I recommend allowing extra time during your stay and trying to schedule activities for the earlier part of your trip as soon as you arrive. Although I couldn't see the manta rays this time, there is no doubt that this tour, along with the helicopter tour, is one that you absolutely must do among all the activities in Hawaii.
実は、このツアーは2回目の参加で1回目の時、大量のマンタがやってきてまさに幻想的なショーのような光景を見て、また、もう一度見たいと思い参加しました。
ただ、今回はまさかの「マンタ来ず」。
私らは二回目だったのでまだ良かったですが、初参加の2組のハネムーナーの方々の気持ちを思うと心が痛みました。
勿論ツアー会社やスタッフの皆さんはちゃんと頑張ってやってもらいましたので、何も悪くないのですがやはり「自然を相手にしているアクティビティ」なので、水族館とは違うと肝に銘じてご参加されるべきと思います。
・翌日のマンタツアー、もしくは翌日の午前中のイルカツアーに無料参加していいですよと言われたので、イルカツアーに参加しました。それは逆に大当たりで以前全くダメだったイルカツアーと違って大量のイルカとまさに「一緒に泳げた」ような貴重な体験が出来てそれは☆☆☆☆☆でした。ハワイ島のアクティビティはこういう事も稀にありますので、滞在期間を余裕目に取る事とアクティビテイは、なるべく到着したら前半の日程でやっておく事をお勧めします。 今回は見る事が出来ませんでしたがこれは本当にハワイのあらゆるアクティビテイの中でヘリコプターツアーと共に「絶対やるべきツアー」である事に間違いありません。
ALOHA!! Thank you very much for participating this time. I sincerely apologize that you were unable to experience the night snorkeling with the manta rays. I'm glad to hear that you enjoyed the dolphin tour the following day. I hope you will consider giving the manta tour another try for the third time. We look forward to seeing you again! MAHALO!!
ALOHA!! この度はご参加いただきありがとうございました。 マンタとのナイトシュノーケルをご体験していただくことができず、大変申し訳御座いません。 翌日のイルカツアーはお楽しみいただけたようで何よりです。 また是非、3回目のマンタツアーにリチャレンジしていただけたらと思います。お待ちしておりますね! MAHALO!!
Honestly, I feel a strong sense of disappointment. We moved from the meeting point to the office and watched an explanatory video. Up to that point, everything was fine, but after that, we waited about an hour for the boat to go out to sea. There was no explanation, and we just waited. Finally, when the boat arrived and we thought we were going out to sea, we just boarded another boat that had already gone out. On that boat, there was still no explanation, and we were made to wait for over an hour… and in the end, I got seasick. I ended up experiencing the underwater scooter while not feeling well.
By the way, there were about ten Japanese people on board with us, and almost everyone was struggling with seasickness; they all looked very uncomfortable. I definitely recommend that anyone participating in the future take measures against seasickness!
正直、残念という想いが強いです。
集合場所からオフィスまで移動し説明ビデオを観賞。ここまでは良かったのですが、その後は海にでる船を待つこと約1時間。なんの説明もなく、ただただ待つだけ。やっと船が来て海に出たと思ったら、先に海に出ていた船へ乗船するだけ。その船でもまったく説明がないまま、さらに1時間以上待たされ…あげくのはてに船酔い。体調が優れないまま水中スクーターを体験するという結果になりました。
ちなみに一緒に乗船していた中に日本の方が10名ほどおりましたが、ほぼ全員の方が船酔いとの闘いで、皆さんもとて辛そうでした。
ぜひ今後、参加される方は必ず船酔い対策をし参加されることをおすすめします‼
Every member of the staff is polite. They're aim is that guest have an exciting, fun, safe time. It is all very entertaining and educational. The Atlantis experience is highly recommended .
I was excited to see the morning whales and set out. It was drizzling a bit, but I boarded the ship. First, we had a morning brunch (buffet), which felt a little lacking. When we arrived along the coast of Diamond Head, I got my camera ready and waited. However, unfortunately, the boat returned. They said they would give us a free ticket to try again during the period, but I can't stay in Hawaii that long. I'll try again next year!
朝鯨がみれるとワクワクでかけました
小雨ぱらついていましたがいざ乗船
最初にモーニングランチ(バイキング)少し物足りない感じ
ダイアモンドヘッド沿岸に到着いざカメラを構え待機
でもあられず(; ;)ホロホロ船は戻りました
期間中の再挑戦無料チケットをくばりますといわれましたが
そんなにハワイにいれない
来年再度挑戦(*^o^*)
Thank you very much for participating in our cruise.
We are very sorry that you were unable to observe any whales this time.
We look forward to seeing you again next season!
Regarding your comments about the meal, I will translate them into English and forward them to the manager in charge to help improve future cruises.
Thank you for your valuable feedback.
Star of Honolulu
この度は私どものクルーズにご参加頂き、誠に有難うございました。
今回は鯨を観測して頂く事ができず、大変残念に思います。
また次のシーズンにお待ちしております!
お食事に付きましては、頂きましたコメントを英語訳の上、担当のマネージャーに転送させていただき、
今後のクルーズ改善に役立たせていただきます。
貴重なご意見有難うございました。
スターオブホノルル
Crew were great, really entertaining! Pointed out interesting points, and we even saw a black tip reef shark, was amazing!! Mahalo
The boat was an ordinary one. There was also a catamaran, but it seemed to be from a different company. The price was about $10 cheaper if purchased on-site. It was available even on the day of. In conclusion, it's better to go to the port on the day and buy the tickets.
船は普通の船でした。双胴船もありましたが、ちがう会社のようでした。
値段も現地で購入したほうが10USDほど安いです。当日でも空いていました。
結論は当日港に行きチケット購入された方がいいです。
The transportation was smooth, and despite the strong winds, the boat didn't sway much, which was great. However, unfortunately, we weren't able to see any whales.
送迎もスムーズで船も風が強かったにも関わらずあまり揺れることなく良かったです。ただ、残念ながらクジラを見ることが出来きませんでした。
Thank you very much for joining our cruise.
We are very sorry to hear that you were unable to see any whales this time.
Please come back to search for whales again.
All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回はクジラをご覧いただけなかった様で、大変残念に思います。
また、クジラを探しにいらして下さい。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
My 5-year-old nephew also participated. (The accompanying fee was a bit high...) We were able to play at the Kaizan Bar as if we had it all to ourselves. After this, we joined other underwater scooter participants by boat, and my nephew stayed on the boat while the three of us went diving. The clarity of the ocean was amazing. Each diver was with us, so it was completely not scary. By shaking a net filled with bread underwater, a huge number of fish gathered around us. A photographer took underwater photos for us (for a fee, and later, the photos will be sent via email. You can choose between videos and photos), so there’s no need to bring an underwater camera. While waiting on the boat, my nephew also got some bread and was allowed to feed the fish. Snacks and water are available freely. However, since you might get hungry, I recommend bringing some light snacks.
5歳の甥っ子も一緒に参加しました。(同行料金にしては高い。。。)
カイサンドバーで、貸切のような形で、遊べました。
この後、ボートで他の水中スクーター参加者と合流し、甥っ子は、ボートでお留守番させ、三人で潜りました。海の透明度すごいかったです。
一人ずつ、ダイバーがついてくれるので全く怖くありません。
水中で、パンの入った網をゆすることで、ものすごい勢いで魚たちが集まってきます。
カメラマンが水中写真を撮ってくれるので(有料で、のちほど、写真がメールで送られてきます。動画と写真選べます。)水中カメラを持っていく必要はありません。
ボートで待っている間、甥っ子もパンをもらい、えさやりをさせてもらいました。
スナック菓子と水は自由に頂けます。
しかし、お腹がすくので、軽食を持っていくことをおすすめします。
I participated with my elementary and middle school children. Although we had touched dolphins a little during the dolphin show, we had never experienced swimming with them or kissing them, so both the children and adults who participated were very satisfied.
小学生と中学生の子どもと参加しました。
イルカショーで少しタッチした事はあっても、泳いだりキスしたりなどなどの経験はなかったので参加した子どもも大人も大満足でした。
Magnifica mini crociera su catamarano, splendida esperienza e vista magnifica su diamond head e waikiki beach. Fantastico!!!
I participated with friends and family. The reservation process was smooth, and I had some questions that were easily addressed with direct inquiries at the location. The polite email correspondence was also very helpful. Upon arrival, my reservation information was already registered, so I was called by name and could start the experience right away. I would like to use this service again when I visit Hawaii.
友人と家族とで参加してきました。
予約もスムーズで不明点がありまして
現地へ直接の問い合わせもスムーズでまた丁寧にメールでのやりとりも助かりました。
現地でも予約情報が登録してありましたので名前を呼ばれてすぐに体験できました。
またハワイに行く際は利用したいと思います。
I was able to see a manta ray up close, and I was truly satisfied. There was a manta ray just about 10 centimeters in front of me!!!! A very beautiful lady who spoke Japanese guided us, which made me feel safe participating. She was also a great swimmer, like a mermaid. The participants were not only Japanese but also from various countries.
There were quite a few people who felt unwell, but I took motion sickness medication beforehand, so I was totally fine (*^◯^*). I'm not good with thrill rides, so the boat ride to see the manta rays was quite scary, but I got used to it after a while and was able to enjoy it.
The sunset and the starry sky viewed from the boat were truly wonderful and became a lifelong memory. I highly recommend it!
ものすごく近くでマンタを見ることができて、本当に大満足です。
目の前10センチくらいのところにマンタがいました!!!!
日本語を話せるとても綺麗なお姉さんが案内をしてくださり、安心して参加できました。泳ぎも上手で、マーメイドのようでした。参加者は日本人ばかりではなく、いろんな国の方がいました。
気分が悪くなっている方も結構いらっしゃいましたが、私は酔い止めを飲んで行ったので、全然平気でした(*^◯^*)
絶叫マシンなどが苦手なので、マンタに会いに行くまでの船がとても怖かったですが、しばらくすると慣れて、楽しむことができました。
船から見る夕日も、星空も、本当に素晴らしく、一生の思い出になりました。
本当にオススメです!
Thank you for participating! I hope you were able to experience the magnificent nature of the Big Island. We also offer dolphin tours on the Big Island, so please come back again. Mahalo!
この度はご参加頂きありがとうございました!ハワイ島の雄大な自然を体感出来たのではないでしょうか。
ハワイ島ではイルカツアーも行っておりますので、またぜひお越し下さい。Mahalo!