All Reviews for Family & Accessible Travel

I went parasailing for the first time. I usually don't get motion sickness, but while waiting for others to finish parasailing, I felt really nauseous. Since we were the first ones to go, it didn't affect the parasailing itself, but I definitely got quite sick. Both of the staff members spoke English, and they could speak a little Japanese as well.

初めてパラセールをしました。
普段乗り物酔いはしない方ですが、他の方のパラセールを待っている間にめちゃくちゃ酔いました。私たちが1番初めにやったので、パラセール自体に支障はなかったものの、しっかり酔ってしまいました。
スタッフの方は2人とも英語でしたが、少しだけ日本語も話せていました。

It was my first time at Cirque du Soleil, and I'm glad I went. The prices vary significantly depending on the seats, but I still enjoyed it from the seats in the back.

初めてのシルクドゥソレイユでしたが、行って良かったです。
席によって値段がかなり違いますが、後ろの方の席でも楽しめました。

Some comments mentioned that the food was not great, but all four of us were very satisfied. It's a buffet style where you can pick what you like, and since we had premium seats, we were able to get our food early while it was still available. The staff at our table frequently came to take drink orders. The show was enjoyable from start to finish. There were luaus, hula performances, and Hawaiian songs, allowing us to fully experience Hawaii. Although the exchange rate is poor right now, making it feel expensive, it was still a great way to create family memories.

食事が今一つというコメントもありましたが、我々4人は全員大満足してました。ブッフェスタイルで好きなものを取りにいきますが、プレミアムシートだったので、早めに空いている中で取りにいけました。飲み物はテーブル担当スタッフがこまめにオーダーを取りにきてくれます。ショーは、初めから最後まで楽しむことができます。ルアウもあればフラやハワイアンソングもあり、ハワイをたっぷり感じることができます。今は為替レートが悪いので高額に思いましたが、それでも、家族旅行の思い出作りにはよかったです。

I went to see it with my 6-year-old son, and he was engaged the whole time, allowing us to enjoy it together.

Each performance was wonderful, and I would love to go see it again if I have the chance.

6歳の息子と観に行きましたが、子供も飽きる事なく観てくれ一緒に楽しめました。

各演目それぞれが素晴らしく、また機会があれば観に行きたいです。

I used this tour company for a family trip (my kids are in 8th and 6th grade). This is my third experience at the sandbar, but I choose this tour company every time. The reasons are that the staff is cheerful and fun, the boat is large and has a roof, you can enjoy light snacks, the live music is exciting, and you can enjoy marine sports. This time, I signed up for the banana boat experience. During the banana boat ride, we spotted a sea turtle, so they stopped the boat for us. They also respond to music requests. Overall, there seems to be a lot of American participants, but there are Japanese staff members guiding us. Other staff members also communicate in broken Japanese. I plan to use this tour again.

家族旅行で利用しました。（子供は中2、小6）
サンドバーは3回目の体験ですが、毎回このツアー会社を選んでいます。
理由は、スタッフが陽気で楽しいこと、船が大きく屋根が付いていること、軽食が楽しめること、音楽生演奏が盛り上がること、マリンスポーツが楽しめることなどです。
今回はバナナボート付きで申し込みました。
バナナボート体験中、途中で海亀を発見したので船を停めてくれました。
音楽はリクエストにも応えてくれます。
全体的にアメリカの参加者が多いイメージですが、日本人スタッフが案内してくれます。他のスタッフも片言の日本語でコミュニケーションしてくれます。
またこのツアーを利用しようと思います。

I was hesitant because I saw other reviews mentioning that there was no sandy beach, but after checking the tide schedule, I found that the tour time coincided perfectly with low tide, so I decided to participate. Just as I imagined, it was exactly the right time to see the sandy beach, and I was able to witness something precious. The weather was great, and it was the best experience!

I think adults can understand the value of this, but my 6-year-old daughter obviously didn’t grasp it. She seemed to enjoy seeing the turtles and playing with various goods like SAP.

By the way, we also participated in a dolphin swimming tour the day before, but it seemed very scary for her at 6 years old. She was quite nervous when joining this tour, but there were many smaller kids than her, which gave her a sense of security. It turned out to be a fun memory without turning the ocean into a trauma, which was really great.

他の口コミで砂浜は見れなかったなどの書き込みがあったので迷いましたが、潮見表で旅程を確認すると、ツアー時間と干潮がうまく重なっていたので参加してみました。想像していた通り、砂浜が出ている時間ピッタリで、貴重なものが実際に見れて天気も良く最高でした！
大人にはその貴重さが理解できると思いますが、6歳の娘は当然分からず、亀を見れた事や、SAPなど色々なグッズで遊べたことが楽しかったようでした。
ちなみに前々日にイルカと泳ぐツアーにも参加しましたが、6歳にはそちらはとても怖かったようで、かなりビビりながらこちらのツアーに参加しましたが、自分より小さい子も沢山いて安心感があり、海がトラウマにならずに楽しい思い出になりとてもよかったです。

We had the most amazing time was so much fun. Struggling was great. The sandbar was relaxing. They were able to paddle boat too. The crew was incredibly nice and helpful.

This was my first time but the host was an absolute doll while kayaking she was giving us a bit of history of certain things, she was very informative very helpful and wonderful all together. If I come back and do this again I would definitely choose them to have her and her amazing personality. Thank you for showing us a good time.

Unfortunately, there was a power line issue (a nearby utility pole fire), and the main attractions were unavailable. I couldn't participate in many attractions... (๑•́︿•̀๑)
However, I really enjoyed the wave pool!
I opted for the lunch package, so it was great to be able to buy lunch without waiting in line during the lunch hour.
The lunch included steak, chicken steak, French fries, salad, fruit, and rice in a buffet style. It was nice that I could have seconds.
It would have been even better if there were a few more options.

タイミング悪く…送電線トラブル（近くで電柱の家事）があり、メインどころのアトラクションが使えないトラブルが発生。あまりアトラクションには参加できず…(๑•́︿•̀๑)
ですが波のプールはめっちゃ楽しめました！
ランチ付きにしたので、お昼時に並ばずに買えて良かったです。
ランチはステーキ、チキンステーキ、フライドポテト、サラダ、フルーツ、ライス…とビュッフェ形式でした。おかわりもできるので、よかったです。
もう少し種類があれば尚よしかな。

Surprised my wife with a Lei greeting and it was spectacular

The staff were all very friendly, but most of the people around were native speakers, and announcements and services were only in English, so those who prefer service in Japanese might find it inconvenient. Inside, there are long benches and long tables, and they guide you according to your group.

The activities were plentiful; my husband enjoyed beach volleyball, and our first-grade child was thrilled to see tropical fish with the floaties and goggles we brought, as well as a life jacket that was available for rent. It seems you can walk in the coral areas, so I think it's essential for children to have beach shoes (that can be worn in the water) to prevent injuries. Adults would also feel more secure having them.

After snorkeling, I spent a relaxing time on a boat with my daughter, enjoying the beautiful sea while riding on a SUP (you don't have to stand). On the way back, everyone was happily dancing to live music, and we were all healed by the aloha music at the end, creating a special memory.

As for snacks, there weren't any meals like sandwiches, and only donuts were provided (which ran out early due to competition), so it's better to bring your own if you think you'll need more. Coffee is made by getting the grounds and adding hot water yourself. Alcohol is available for a fee. There are two toilets, but they don't have automatic flushing, so you have to use the water from the bottle inside the toilet to flush it yourself.

スタッフの方は皆さんとてもフレンドリーでしたが、周りはネイティブの方がほとんどでアナウンスやサービスも英語のみなので日本語でサービスをご希望の方には不便に感じるかもしれません。中は長ベンチと長テーブルの席になっていてグループごとに案内してくれます。

アクティビティは充実しており、夫はビーチバレーを楽しみ、小学校一年生の子供は持参した浮き輪、水中眼鏡と貸し出しがあったライフジャケットでトロピカルなお魚たちを大興奮で見ていました。珊瑚の所は歩けるみたいなので、怪我防止に子供のビーチシューズ(海中で履ける)は必須だと思いました。大人もあった方が安心です。

私はシュノーケリングの後、娘と好きなようにSUPに乗ったり(立たなくていい)綺麗な海を見ながら船でのんびり過ごしました。帰りはライブミュージックでみんな楽しくダンスしていて最後はアロハミュージックに癒されて特別な思い出になりました。

軽食ですが、サンドウィッチなど食事になるものはなく、ドーナツしか用意がなかったので(争奪戦で前半になくなる)足りない人は持参した方が良いです。コーヒーは粉をもらって自分でお湯を入れます。お酒は有料です。
トイレは２つありますが、自動洗浄はなくトイレの中に置いてある水ボトルの水を自分で流します。

We enjoy the activity......................................

The magician has a wonderful personality and entertains everyone. It's fun to see the magic up close. It would be even better if there were non-alcoholic cocktails available.

マジシャンがすごくよい人柄で、みんなを楽しませていただきます。間近でマジックをみると楽しいですね。ノンアルコールカクテルがあるともっと最高です。

30 years ago i swam with the dolphins and remember it well. our morning at dolphin quest was just as delightful! the staff was amazing and our three girl dolphins were an absolute delight. learning about these magnificent creatures and then actually interacting with them made this a five star experience.

If you’re debating on booking this, don’t—— Just DO It! My son and I had the best time with breathtaking view. Our tour guides were knowledgeable on the history and they were amazing photographers as well. Definitely take them up on their offer to take pictures of you and or the family.

Book the tour. You won’t be disappointed!

I had a great time with the cheerful crew who spoke broken Japanese. They were always there to help when I had trouble while canoeing in the sea. The banana boat ride was short but very enjoyable, and I was glad I signed up for it. It was a luxury to listen to live music while eating donuts on the boat. Overall, it was a very satisfying tour.

カタコトの日本語を話せる陽気なクルーと楽しい時間を過ごせました。海でカヌーをした際、困ったときはいつも助けてくれました。
バンパーチューブは短時間でしたがとても楽しく、申し込んで正解でした。
船の中ではドーナツを食べながら生歌を聴けて贅沢でした。
総じて大満足のツアーでした。

I arrived at the hotel a little earlier than the meeting time and had originally sent the details of the flight I would be taking, but they dropped me off right in front of the airport company!

集合時間より少し早めにホテルに到着し、乗る便を元々送っていたのですが、その空港会社の前に下ろしてくれました！！

I had several things I wanted to confirm before going, but I was very grateful for the prompt and polite replies via email each time. Additionally, there was someone at the reception who spoke Japanese, so I was able to check in without any issues. During the driving instructions, there was also someone who could speak a little Japanese, which allowed me to enjoy the experience without any problems. If I had to mention a downside, it would be that I had to figure out how to get to Hawaii Kai on my own, but other than that, I thought everything was great.

行くまでに確認したい事がいくつも出てきましたが、その都度メールにて丁寧に返信して頂けたので大変助かりました。
また現地でも日本語の話せる方が受付にいらして頂けているので問題無くエントリーもでき、運転の操作説明の際も日本語が片言で話の出来る方がいたので問題なく楽しむ事ができました。
強いて言えばハワイカイまで行くのに自分でなんとかしなければならないところが難点でしたが、それ以外は大変良かったと思います。

The whole staff was so friendly and was so helpful for first timers. It was high tide and we did snorkeling first, the kids loved it learning for the first time. I tried paddle boarding and it was hard for me but still fun. The kids did the banana boat and it was fast and my three year old granddaughter had to ride on the boat instead, but she still had a blast. The band played Island music and it was perfect. We were there at the sandbar for three hours and it was exhausting but still fun. We would love to come here again next year.

A very fun adventure. Beautiful kayak trip on the Wailua River. The river was very calm and both ways were fairly easy to traverse. A little bit of wind on the way back made it a tiny bit more difficult but not much. The hike was fun. The last part gets a bit technical due to large wet rocks and such and being a bit older slowed us down some especially on the way back. Our guide, Harrison, was fantastic and helped us through the short area that was really difficult. The falls are majestic and I feel so lucky to have been there. It was a great day!

Totally recommend you do it. Yes hard work but worth it at the end.

It's a tour without a Japanese guide, but you can enjoy it without any problems.

First, there is a lecture about horseback riding. Then, each child gets to ride a horse, and they are very gentle, so my son had no issues riding.

We lined up and went through the grasslands, moving into the woods. Along the way, there were horses grazing, which was very cute.

After passing through the woods, we took a break at the waterfall basin. You can wear your swimsuit in advance and swim in the river or ride a paddle boat. We had about 30 minutes, so we were able to enjoy it at a leisurely pace.

After the break, we returned the way we came, and the tour ended. The entire experience was in English, and I didn't understand most of the explanations along the way, but the experience itself was very good!

日本語ガイドが居ないツアーですが、問題無く楽しめます。

最初に乗馬についてのレクチャーがあります。続いて子供も1人一頭馬に乗りますが、とても大人しいので息子も問題無く乗っていました。

一列に並んで草原を抜け、林へと進みます。途中草を喰む馬も居てとても可愛かったです。

林を抜けて滝つぼの所で休憩。予め水着を着ておいて川で泳いだりパドルボートに乗ることが出来ます。30分ほど時間があるのでゆっくり楽しめました。

休憩後、来た道を戻ってツアーは終了です。
全編英語で途中の解説はほぼ分かりませんでしたが、体験自体がとても良かったです！

Good appetizers, drinks and fun crew. Recommended.

This show has been upgraded and is really solid. The servers and drinks were good, but I felt the food/buffet was pretty weak. If you are in it for the food, there are probably better luaus.

I participated with my spouse and our 10-year-old son. The staff were cheerful and kind, and the Japanese staff member, Tamae, provided thorough explanations in advance. The descriptions from Trevor, Diego, and Scott on the way to the point were enjoyable, and we arrived at the point in no time.

Once we reached the point and entered the water, we immediately encountered manta rays. In fact, we saw three large manta rays! Watching the manta rays gracefully swim through the darkness was mystical and incredibly moving.

Although we are not allowed to touch them (as the bacteria from humans can cause illness in manta rays), they came so close that we could almost touch them. Being able to see manta rays up close was truly a rare experience.

After getting back on the boat and during our return to the port, we enjoyed hot cocoa and snacks, and the cocoa was delicious and warmed up our chilled bodies.

As we were leaving, a Japanese staff member gave me a sticker, saying, "I had fun today too." I also had a great time, and I really appreciated how much they cared about my wife, who got seasick. It became a wonderful memory. I heard that there's a 20% discount for the next visit, so I definitely want to come back!

夫婦と10歳の息子と参加しました。スタッフの方は明るく親切で、日本人スタッフのタマエさんも事前に丁寧に説明してくれます。
ポイントに着くまでのTrevor,Diego,Scottさん達の説明も楽しく、あっという間にポイントに到着しました。
ポイントに着いて海に入ったらすぐにマンタに会えました。しかも大きなマンタが3枚も！
暗闇の中を優雅に泳ぐマンタは神秘的でとても感動しました。
マンタには触ってはいけないのですが(人間の持っているバクテリアがマンタの体に付くと病気になってしまう可能性があるため)、触れそうなくらい近くまで来てくれて、こんなに近くでマンタを見れたのは本当に貴重な経験でした。
ボートに上がってから港に帰るまでの間にホットココアとスナックをいただき、ココアは冷えた体を温めてくれてとても美味しかったです。
帰り際に、日本人スタッフの方から「私も今日は楽しかったから」とステッカーを頂きました。こちらこそとても楽しかったですし、船酔いした妻のこともとても気にかけていただいたので、本当によい思い出になりました。次は20%オフとのことなので、ぜひまた来たいです。

I participated in July. From the shuttle bus stage, I felt at ease with the Japanese guide, Fuko. There was also a restroom break at the port upon arrival.
The boat was clean, had a roof, and was comfortable. Many spinner dolphins came around the boat. Although the time spent searching for dolphins offshore was long, the snorkeling time was short, but I was able to swim with a turtle.
Lastly, even though the course I chose was one that could not be changed or canceled, thank you for accommodating my schedule change.

7月に参加してきました。送迎バスの段階から日本人ガイドのふうこさんと一緒で安心。到着した港では一旦トイレ休憩もあります。
船は清潔で屋根があって過ごしやすいです。たくさんのスピナードルフィンが船の周りに来てくれました。沖までイルカを探しに行く時間が長かったので、シュノーケリングの時間が短かったですが、亀と泳ぐことができました。
最後に私が選んだコースは日程の変更やキャンセルができないものだったにも関わらず、日程変更にご対応いただき、ありがとうございました。

We recently attended the dinner show and overall, it was a very decent experience—definitely worth checking out at least once. It came highly recommended, and while parts lived up to the reviews, I did leave feeling slightly underwhelmed in a few areas.

The food was decent, but my family and I were hoping for more traditional Hawaiian dishes. I was especially looking forward to laulau and Hawaiian mac salad, which weren’t on the menu. While the meal was fine, it didn’t quite match the authenticity I’ve experienced at other luaus on different islands. That said, the piña colada was excellent!

The pre-show, including the unearthing of the pig, wasn’t quite what I expected, but the grounds were absolutely beautiful—immaculately maintained and fun to walk through, especially with the live animals.

Every staff member we encountered was warm and welcoming. The Smith family did a great job hosting, and the main host was especially entertaining and engaging. Their humor and hospitality were highlights of the evening

Forest was a superb guide to this stunningly beautiful and magical valley -he was fun and so knowledgeable. The whole family loved the experience, with our girls wanting to return again the next day. We highly recommend!

Arrived at the port by bus from the hotel! I packed my change of clothes in a large plastic box and off we went to the sea. The captain explained everything in English, while the Japanese guide provided detailed explanations! We played in the shallow sea for about an hour and saw fish and turtles while snorkeling. I got a bit separated while chasing the turtles and fish, but they quickly brought me back. I couldn't take any photos, but I was glad to see so many fish and turtles.

ホテルからバス送迎で港に到着！着替えなどは、プラスチック製の大きな箱に入れていざ海へ細かな説明を英語でキャプテン、日本語ガイドさんが丁寧に説明！遠浅の海で1時間ぐらい遊び、シュノーケリングで魚や亀をみました。亀や魚を追いかけて離れてしまったけどすぐに、連れ戻してくれました。写真が撮れなかったけどたくさんの魚や亀に会えて良かったです。

Mantas came close to me multiple times, and I was extremely excited. They swam so close that it was almost surprising we didn't bump into each other.

マンタが何度も何枚も近づいてきてくれて大興奮でした。
ぶつからないのが不思議なくらいの距離まで何度も泳いでくれます。