All Reviews for Family & Accessible Travel

Fun day out at the sand bar. Water was a little murky but still nice. Short SUP around the area and just hanging out.

The scenery was, of course, breathtaking, and the crew was cheerful. There were fewer Japanese people, so I was able to talk with foreign guests as well. Additionally, I was able to sit at the front of the boat where a lot of splashes from the water were, which made it a very enjoyable activity.

景色はもちろん絶景でしたし、クルーの方も陽気な上、日本人少なめで外国の方とお話しもできました。また、船の先端の水飛沫が沢山かかる所に座れたため、非常にアクティビティとしても楽しめました。

It was wonderful to be able to slowly see both the sea and the mountains while riding a horse. While it seemed nice to go by car, being able to fully immerse myself in nature while horseback riding was the best.

馬に乗りながら、ゆっくり海も山もみることができてとってもよかったです。
車に乗って行くのも良さそうでしたが、乗馬しながら思う存分自然に触れることができて最高でした。

I had a great time. The ocean was very beautiful and amazing! In the morning, I jumped off the diving rock (it was quite impressive), enjoyed snorkeling, and had a blast in the water. In the afternoon, I did stand-up paddleboarding and strolled around Haleiwa a bit. I was able to play a lot throughout the day.

Everything was in English, so it might be difficult if you can't speak it at all, but the staff were very kind.

とても楽しかったです。海がとてもきれいで最高ですね！午前中は飛び込み岩から飛び込んだり（結構すごいですよ)、シュノーケルをして海遊びを満喫し、午後はサップをして少しハレイワの街を散策しました。一日中たっぷり遊べました。
全て英語なので全く話せないと難しいかもしれませんがスタッフの方はとても親切でしたよ。

The staff were enthusiastic and very accommodating. 🤙 They spoke Japanese, which was reassuring. There were also Japanese staff members, which made me feel at ease. The dog was adorable.

スタッフがノリノリで対応良かった🤙
日本語喋れるし安心できる
スタッフも日本人いるし安心
犬が可愛かった

You can enjoy a horse riding experience for about 70 minutes against the backdrop of the deep blue sea and the pure white sandy beach. Although it's horse riding, you will be walking slowly along a beautiful coastline, making it a very soothing experience. It's charming when the horse occasionally stops to take a break. Since it's on a large private property, there are hardly any people around, creating a completely extraordinary experience. The horses are well-trained, so you hardly need to use the reins. They automatically follow the horse in front, almost like self-driving. Looking back, this was the most wonderful experience of my trip to Hawaii.

真っ青な海と真っ白な砂浜を背景に約70分乗馬体験できます。乗馬といっても素敵な海岸沿いをゆっくりゆっくり歩きますので、とても癒される体験です。途中馬が歩みを止めたりするのもご愛敬。大きな私有地の中なので、ほとんど人もおらず、完全な非日常体験になりました。馬は、よく訓練されているので手綱裁きをほとんど不要です。勝手に前の馬についていくので、自動運転みたいなものでした。今回のハワイ旅行中もっとも素敵な体験であったと振り返りました。

I actually wanted to go to Hanauma Bay and Sea Life Park, but it was good that I had enough time for just Hanauma Bay. I was a bit worried at first since there was only an English guide, but it wasn't much of a problem. Thank you very much.

本当はハナウマ湾とシーライフパークに行きたかったのですがハナウマ湾だけの方が
十分時間が取れてよかったです。
英語ガイドの対応しかななったので当初少し不安でしたがさほど問題はなかったです。ありがとうございました。

I learned that Hawaii's plants and flowers include both native species and introduced species from Oceania and other regions. The explanation provided by the two participants was thorough and attentive. Making leis was also a wonderful, unique experience.

ハワイの植物、花には固有種とオセアニアなどからの外来種があることが良く分かった。参加者が小生ら2人で説明は丁寧に伺った。レイ作りも非日常体験で良かった。

I had an extraordinary experience driving a buggy through the unique scenery at the foot of the mountains in Hawaii, including visits to filming locations. The flexibility of the tour organizer, allowing us to choose our return flight on-site, was also great.

ハワイ独特の山並みのふもとの景色とロケ地後の見学などをバギーで走るという非日常の体験が出来ました。帰りの便は現地で選べるなどツアー主催者の柔軟な対応も良かった。

Not sure it was worth $225 pp but it was a fun time if visiting Maui. One and done for me personally

The venue is easy to find, right in the middle of Waikiki. It was small, which made it feel more intense. The Hawaiian-themed production really enhanced the tourist experience, and there were no issues even if you didn't understand the language. On the day of the event, the street in front of the venue was closed off due to a festival, but I received prior notice from Veltra, so I walked there.

会場は、ワイキキの真ん中で分かりやすいです。会場が小さいので迫力がありました。ハワイらしい演出に仕上がっているので、観光気分が高まりましたし、言葉がわからなくても何の問題もありませんでした。当日は、会場前の通りがお祭り？で交通規制になっていましたが、ベルトラさんから予め連絡を頂いたので、徒歩で行きました。

The crew was friendly, and the tour started promptly on time.
Fun activities at the beautiful sand bar. Plenty of kayaks and snorkling gears to borrow.
The staffs were very attentive to each participant's need and made sure of the safety throughout the tour.
The boat has a nice deck on the back with a lot of scenic views along the route from the pier to the sandbar.

Had a great time would highly recommend! make sure you buy the feed to feed the animals.

Everything was first class and staff was very friendly

It was a shame that the sky was cloudy, but the aerial walk was amazing. It felt higher than I expected, but there was little swaying, so even someone with a fear of heights like me didn't feel scared. I also recommend taking motion sickness medication before boarding.

空が曇っていたのが残念でしたが、空中散歩は最高でした。思っていたより高く感じましたが、揺れは少ないので、高所恐怖症の私でも怖さは感じなかったです。
なお、酔い止め薬は乗船前に飲んでおくことをお勧めします。

The boat was nice, staff was friendly and the water was beautiful. The DJ kept the party going while the boat was anchored. And I might've fallen in love with Jesse! He was a wonderful addition to the excursion!! A great time was had by these girls from Texas!

Everything about the evening luau was wonderful! From the greeting, the music , the setting, the dinner and show!! All the staff was friendly and accommodating, the music set the perfect tone, the setting by the ocean was enchanting, the food was delicious and the show was entertaining! I would highly recommend attending this luau for a piece of authentic Hawaii!

Glenn was great he met us at baggage claim and when he was done he even helped with our baggage to the awaiting car I had.

I was filled with anxiety on my first overseas trip, but there were people who spoke Japanese, so I had no problems at all.

I had a great time on the banana boat and bumper tube, teetering on the edge of falling off! Both activities required wearing life jackets, which made me feel safe.

During snorkeling, I also wore a life jacket and just swam on the surface, but at the snorkeling spot, I was thrilled to see two sea turtles and lots of small fish welcoming me! While touching the sea turtles is not allowed, you can get close enough to take pictures with your smartphone! Just be cautious of seasickness as the boat sways constantly. Also, it was just us, but after we finished, I was so cold that my body was shaking, so if you're worried, it's best to prepare a jacket or a bath towel to keep warm.

There was about a 30 to 40-minute wait from the pickup to the start, and after finishing the banana boat and bumper tube, there was a little over an hour before snorkeling, so you can grab a meal at nearby restaurants during that time.

For changing clothes, there was something like a changing room for one person, and there were two lockable restrooms where you could change. However, I just dried off with a towel without changing, and no one said anything while providing transportation.

Tips are given to different drivers for each boat, so after finishing the banana boat and bumper tube, you give a tip to that driver, and after snorkeling, you give a tip to the snorkeling guide.

初の海外旅行で不安だらけでしたが、
日本語を話せる方もおり、何も問題ありませんでした。

バナナボートとバンパーチューブでは落ちるか落ちないかの瀬戸際で楽しませて頂きました！
どちらもライフジャケット着用なので安心です

シュノーケリングでもライフジャケット着用し
水面を泳ぐだけでしたが、ポイントではウミガメが2匹
とたくさんの小魚が出迎えてくれ大興奮！
ウミガメは触るのはNGですが、近づくのは大丈夫なので
スマホでも撮影できます！
常に波に揺られるので船酔いには注意です
あと、私たちだけでしたが、終わった後に体が震えるほど冷えたので、もし不安な方は暖を取れるよう上着やバスタオルをしっかり準備した方がいいです。

送迎後から開始までに30~40分程、
バナナボート、バンパーチューブ終了からシュノーケリングまで1時間と少し時間があり、近くに飲食店もあるのでご飯はそのタイミングで済ませられます。

着替えは、1人分なら更衣室のようなものがあったのと、
鍵のかかるトイレが2つあるのでそこで着替えられますが、私は着替えずにタオルで拭いただけの濡れた状態でも特に何も言われず送迎してくださりました。

チップはボートごとに運転手が違うので、
バナナボートとバンパーチューブが終わったらその方に、
シュノーケリングが終わったらその方に渡します。

The live music was fun while traveling on the boat to The Sandbar and the donuts were fresh and good. The tubing was an absolute blast! The banana boat was not as fun as the tubing and my wife fell off although we did see sea turtles while on the banana boat. We would definitely do the tubing again. The snorkeling was fun with lots of fish swimming right in front of my face and a coral reef below you while you float on your stomach. The board you can stand on or kneel on and paddle was interesting and challenging. They also had kayaks but everybody wanted to use the boards. Playing volleyball with multiple people out in the water was fun and they also had other toys like footballs and water guns but nobody really used them. Just swimming in the middle of the ocean while standing on the sandbar was a blast. The sandwiches on the way home we're also fresh and good. The only thing that could make this better was if the boat did not have a roof so we can feel the breeze and fresh air while traveling out to The Sandbar. Overall I would definitely recommend this and do it again!

Starting with guidance in Japanese, I was deeply impressed by the detailed instruction that smoothly integrated simple Japanese and English while riding the horse. Waking up early in the morning to go there was truly a valuable experience.

日本語の案内から始まって、いざ馬に乗っても、片言の日本語や英語を交えてのきめ細かな指導があり、スムーズに馬が動かすことができて大変感動しました。
朝早く起きて行って価値のある経験ができました。

I had various concerns about the detailed timing, gate security, and the route to the front desk, but the tour was fantastic with beautiful scenery and a stunning sunset ride. The staff and the friendly cat at the reception made for a pleasant experience.

細かい時間指定、ゲートのセキュリティ、フロントデスクまでの道のりと色々不安でしたがツアーは景色もサンセットのライドも最高でした。スタッフさんも受付の猫さんもフレンドリーで心地よい時間を過ごすことができました

It was great that I could go at my own pace. Since I don't usually exercise, there were times when it was tough to reach the summit. However, when I got to the top, I was filled with a sense of accomplishment. The view of Waikiki from there was breathtaking. I would love to join this tour again someday. Next time, I think I'll choose a time when I can see the sunrise.

マイペースで行けるというのが非常に良かった。自分は普段から運動してないので、頂上まで苦しいこともありましたが、。頂上に着いた時は達成感でいっぱいでした。そして、そこからのワイキキは絶景でした。またいつかこのツアーに参加したいです。次は日の出が見られる時間のにしようと思います。

I saw it from the front at D7. It was incredibly powerful. The rings, the big jump from the swing, and the balance board were all fun. However, as mentioned beforehand, it can be a bit chilly. Those who are sensitive to the cold might need a jacket.

D7という正面の前の方で見ました。最高の迫力でした。吊り輪、ブランコからの大ジャンプ、バランスボード、どれも面白かったです。ただ、事前情報通り、やや冷えます。寒がりさんには上着が必要かな。

I participated in the second tour. The weather was amazing, the guide was fantastic, and it was a very enjoyable time. After we arrived at the point, we started playing in the water, but during lunch, the tide was high, so even at a shallow point, I, being 153 cm tall, could barely touch the bottom. It's definitely important to check the tides. After playing for a while, we went snorkeling, but about half of the group stayed on the boat.

2便に参加しました。お天気サイコー、ガイドさんもサイコーで、とても楽しいひとときでした。ポイントについた後、水遊び開始ですが、お昼は満潮近く水位が高かったので、浅瀬のポイントでも153cmの私でやっと足がつくかつかないか、でした。やっぱり潮の満ち引きは要チェックです。しばし遊んだ後シュノーケリングでしたが、半分くらいの方は船上に残っていました。

I booked a pickup from the Islander to the airport. I was grateful that they arrived on time, but it seemed the driver had some difficulty walking, so I had to handle my own luggage onto the bus. With a stroller and quite a bit of luggage, and since I also have trouble walking, my daughter ended up carrying everything. The foreign passengers who were sharing the ride kindly helped, but I felt quite apologetic and it made me uncomfortable.

I understand that the driver's condition is beyond their control, but since we were paying for the service, I think it would have been better if a staff member from Roberts could have assisted with the luggage. If I were younger and healthier, it might not have bothered me as much, but for someone like me with health issues, it turned into a somewhat disappointing experience.

I had arranged for a different service from Honolulu to the hotel, so I might consider using that service again next time. I don't blame the driver for their condition, but I think it would be good for Roberts to choose staff who can assist customers a bit more in situations like this.

アイランダーの場所でのお迎えで空港までを予約しました。時間通り来ていただいたので助かりましたが、運転手の方が少し足が悪いのか、トランクのバスへの持ち込みを自分でしなければなりませんでした。ベビーカーやかなりたくさんの荷物があり、私自身が足が悪いため、その荷物を全て娘が運ぶこととなりました。一緒に乗り合いでいた外人の方々が親切にも手伝ってはくれましたが、申し訳なくかなり気を遣ってしまいました。
運転手さんの足の悪いことも仕方がないとは思いますが、料金が発生している以上できればロバーツさんのスタッフの方に運んでいただければ、これほど気を使わなくてよかったかと思っております。
私も若く元気ならば気にならなかったのかもしれませんが、体も悪い私にとっては少し残念な経験となってしまっています。
ホノルルからホテルまでは別の業者にお願いをしていたので、もしかすれば次回からはそちらの業者にお願いすることになるかもしれません。足の悪い運転手さんを責める気はありませんが、ロバーツさんの方がもう少しその辺は配慮してお客様のお手伝いをできる方を選ばれるのも良いのではないかと思っております。

The Maui Gold pineapple, grown at the foot of Haleakalā, is incredibly delicious. Unfortunately, my limited English skills made it difficult for me to understand most of the guide's explanations. I was impressed by how much could be said about just a pineapple. Since I had researched the origins of Maui Gold beforehand, I felt like I understood it to some extent. Everyone else was a traveler from the mainland. I struggled with the knife provided in the condominium to cut the souvenir pineapple, but it tasted even better when chilled than the samples I tried locally.

ハレアカラ山の麓で育ったMaui Goldpineappleは最高に美味しい。
残念ながら英語力が乏しい私には、ガイドさんの説明は殆ど理解出来出来ませんでした。
パイナップルだけであれ程語られるかと感服しました。
事前にマウイゴールドの成り立ちを調べていたので、何となく理解した気分です。
私達以外は全てメインランドの旅行者ばかりでした。
土産のパイナップルは、コンドミニアム備え付けの包丁では苦労しましたが、冷して食べると現地の試食より美味い。

Great time Luau with all the fun, food, and Entertainment you need. The price is a little high, but well worth it for a great evening. Not out of line with other high end complete evenings with food, and entertainment like dinner and shows, or a concert, or a sporting event.

We weren't able to go on the memorial, I understand that, but Ranger who talked on the boat over should be given another job! One, she had to read off a paper about what happened on Dec-7. many times she lost her place and had to start over! If I couldn' t remember what happend I'd give on my job! Volunteer on Missouri was terrific,older retired military, very good presentation,knew what the hell he was talking about unlike the woman Ranger!

Thanks to the lovely Japanese guide Fuko, who greeted us with a smile, I had a great time throughout the trip. She talked a lot about Hawaii while we were on the boat and brought us drinks; she was truly a considerate tour guide. A pod of spinner dolphins swam around the boat for a long time, jumping and showing off their cute appearances. During snorkeling, we saw several green sea turtles. There weren't many fish, but I was very satisfied!

お迎えの時から笑顔が可愛い日本人のフウコさんのお陰で、終始楽しく参加させて頂きました。
船の中でもハワイの事をたくさんお話してくれたり、ドリンクを持ってきてくれたり、本当に気遣いの素晴らしい添乗員さんでした。
ハシナガイルカの群が長い時間船の周りを泳いでくれて、ジャンプしたり可愛い姿を見せてくれました。シュノーケリングではアオウミガメを何匹も見れました。お魚さんはちょっと少なかったですが、大満足でした！