All Reviews for Family & Accessible Travel

I participated with my elderly father, two daughters, and one grandchild. I wanted to decide based on the morning conditions, so it was helpful that I could make a reservation on the morning of the event. It seemed like it could be done without a reservation, but I think making a reservation is more beneficial because there are discounts and other perks. It was an exciting experience to see Waikiki from a perspective that we usually don't get to see. However, there were some comments that the time spent flying in the air was a bit long, and some people got a little bored.

高齢の父、娘2名、孫1名で参加しました。
朝の状態をみて決めたかったので、当日の朝でも予約できて助かりました。
予約無しでもできそうでしたが、予約した方が割引等あったりするので、お得だと思います。
普段見られない視点からのワイキキでしたので、大興奮でした。
ただ、上空で飛んでいる時間が少し長くて、少し飽きてしまったという声もありました。

You drive a buggy through nature, navigating bumpy roads. There are areas with elevation changes that make it thrilling and exciting. Even when it rained, the sun quickly came out, allowing us to enjoy the changing weather.

自然の中をバギーで、デコボコ道を走ります。高低差のある所もあって、ハラハラ、ドキドキします。雨が降ってもすぐ晴れて天気の違いも楽しめました。

Even if the weather wasn't really great during our experience, we still had a great time chilling in the boat watching the view, snorkeling and had dinner and drinks. It was a really good value for the price since the dinner and alcoholic beverage were also included. The crew was really great too and we spent time talking to them as well. Captain Don, Trent and Jacob were really fun and helpful throughout the experience. Even if we didn't see the sunset because of the weather, it was still great because we saw a humpback whale swimming next to us.

"It truly felt like the real Hawaii!" It was the best night ever. The transportation from Waikiki was easy and convenient. Upon arriving at the Hawaii Country Club, we were welcomed by relaxing Hawaiian music, which instantly lifted our spirits. The food was full of local flavors, and everything was delicious, leaving us very satisfied. The hula dance show was incredibly graceful, and I couldn't help but be captivated by it.

「これぞ本場ハワイ！」と思える、最高の夜でした。
ワイキキから送迎付きで移動もラクラク。会場のハワイ・カントリークラブに到着すると、まずはゆったりしたハワイアンミュージックに迎えられ、気分が一気に高まりました。料理はローカル感たっぷりで、どれも美味しくて大満足。フラダンスのショーはとても優雅で、思わず見入ってしまいました。

The flight was significantly delayed, arriving nearly 5 hours late. Despite this, I was very relieved that someone came to meet me at the baggage gate. The woman who came to pick me up was also very kind.

フライト時間が大幅に遅れ、5時間近く遅くに到着しました。にもかかわらず、baggage gate まで迎えに来てくれていて、とても安心しました．迎えに来てくれた女性もとても親切でした。

I arrived from Los Angeles using the flight number provided, but there was no staff at the domestic terminal. I even went to the international terminal, which is the farthest away, but there was no one there either. I found a Japanese-speaking phone number on Roberts' website and called. I was told that there are no kiosks available at the moment. I communicated my location and was able to arrange a ride. After arriving at the airport, I had to wait an hour and a half until departure. It was the worst experience.

I felt like if I had to search and call for a ride myself, what would be the difference from using Uber?

I used this service because it was said to be available for domestic flights in the U.S., but I will never use this shuttle service from this site again. I would even like a refund that includes the phone charges.

利用便名伝え、ロスからとうちゃくでしたが国内線には誰も係りがいなく、一番離れている国際線にも行きましたがだれもいなく、Robertsのホームページに日本語対応可の電話番号があり、電話。いまはキオスクがでていないとのことでした。居場所つたえ配車頂きました。空港到着後出発までに1時間半。最悪でした。
自分で探して呼ぶなら、Uberと何が違うんだろうと感じました。

米国国内線利用でも使えるとあったので利用しましたがこちらのサイトのこの送迎は二度と使いません。電話代含め返金してほしいくらいです。

We had no idea what to expect. We just thought a little boat ride would be fun. It ended up being our favorite thing we did on our trip. We started off in the bay seeing dolphins swimming and spinning around and then went through some white capped waves that felt like a thrill ride. We laughed and smiled the whole time. Felt completely safe and taken care of.

Yoshi was amazing, he made the entire trip up and down the mountain entertaining just by his talking, facts and nice collection of soothing music. We went with a full bus and still managed to make room for one extra family member, so eight of the back we were grateful for this. The entire sight on the top of the mountaintop was beautiful and alien like but the highlight was the star gazing where Yoshi quickly set up his two telescopes and chairs and blankets for everyone along with the jackets he had already provided us. This coupled with his extensive knowledge of the stars made the entire trip a once in a lifetime experience. I only hope that my soon to be wife and I can take our future children to this tour with Yoshi. I’ll put it to you like this, even if we hadn’t seen any stars I would have been happy just having him drive us up and down the mountain and I had already done it myself, that’s how much I enjoyed his commentary and the ride.

The waves were not high, and it was comfortable. We saw dolphins shortly after departing, which really boosted everyone's spirits! I think people of all ages can enjoy this. There were even pregnant women on board. If you're worried about seasickness, it might be a good idea to take some motion sickness medication beforehand for peace of mind.

波も高くなくて快適でした。
出港してすぐくらいにイルカを見られて、みんなのテンションが上がりました！
幅広い年齢層の方が楽しめると思います。
妊婦さんもいらっしゃいました。
船酔いが心配な方は、酔い止めを飲んでおいた方が安心かもしれません。

The staff was friendly, and we enjoyed the activities. However, some people on the same bus were being excessively noisy both on the bus and on the boat, which made us uncomfortable. There are people who want to rest on the shared bus, and it was too loud, making it difficult for us to have conversations. I understand that it might be difficult to address this on the spot, so I would appreciate it if you could raise awareness about this in your guidelines or instructions.

スタッフは親切でアクティビティも楽しめました。ただ、同じバスの方たちがバスの中や船内で度を越えた騒ぎ方をしていて不快な気持ちになりました。乗り合いバスの中は、休みたい人もいますし、騒がし過ぎて、バスや、船内では。私達の会話もほとんどできませんでした。その場での注意は難しいと思いますので、注意事項などで喚起していただけますと幸いです。

We had an early morning meeting, but they arrived on time to pick us up. The guidance was in English only, and since my English skills are non-existent, I couldn't understand the conversation at all, but it seemed like the guide was doing their best. (I'm sorry...) It was a mixed taxi, but the air conditioning was extremely strong, so even someone like me who gets hot easily was shivering, so I think a jacket is essential. The weather was nice, and even though it was February, we could see the beautiful sunrise.

朝早くからの集合でしたが、、時間通りにお迎えきていただけました。英語のみの案内なので、当方英語力皆無で、トーク内容は全然わかりませんでしたが、一生懸命ガイドしていただいてるようでした。（すみません。。）混合タクシーでしたが、めちゃめちゃ冷房が効いていて、暑がりの私でも震えましたので上着は必須だと思います。
お天気も良く、２月の時期でしたが朝日もきれいにみえました。

My family loved the show learned much about Havaii lol and still talking and asking about what they saw days later. Thank you

Yoshi was an excellent and knowledgeable tour guide with the whole experience being relaxed. We saw some wonderful, once in a lifetime sights. Would definitely recommend this tour.

This was my first experience snorkeling abroad, so I felt very reassured by having a Japanese guide. Unlike regular beaches, Hanauma Bay offers a unique experience with entry restrictions and mandatory viewing of an educational video upon entry. I encountered sea turtles three times, and I was able to take great photos and videos with the rented camera. The fish in the coral reefs were large and impressive. Although the actual snorkeling lasted about an hour, I think it was just the right amount of exertion for us in our mid-fifties. It was truly enjoyable! Since it was November, I followed the guide's advice and wore a wetsuit, so I didn't feel cold at all. Additionally, I was advised to take motion sickness medication beforehand, which helped me avoid feeling unwell even when the waves were high. I really appreciated the guide's helpful advice.

海外でのシュノーケリングは初体験だったので、日本語ガイド付きという点でとても安心でした。また、普通のビーチと違い、入場制限や入場時の啓発ビデオ視聴が義務付けられているハナウマ湾ならではの体験ができました。ウミガメとの遭遇も３回もあり、レンタルしたカメラでもいい写真や動画を撮ることができました。また、サンゴ礁の魚たちはサイズが大きくて、見ごたえがありました。シュノーケリング自体は正味１時間ですが、５０代半ばの私たちにとってはちょうどいい負荷だったと思います。本当に楽しかったです！１１月ということで、ガイドさんのアドバイスにしたがいウエットスーツを着用したので寒さも感じませんでしたし、事前に酔い止めを勧められて服用していたので、波が高くても気分が悪くなることもありませんでした。ガイドさんの適切なアドバイスがとてもありがたかったです。

It was my first time doing ocean activities in Hawaii, and it was amazing! I was moved to see Diamond Head and Waikiki Beach from the water. I will definitely make a reservation the next time I go to Hawaii. I also plan to book a sunset catamaran next time 😊.

ハワイでの海のアクティビティは初めてでしたが、とても良かったです！
ダイアモンドヘッド、ワイキキビーチを海から見れて感動しました。
ハワイに行く際は必ず予約します。
次はサンセットのカタマランも予約しようと思います😊

The fishing guy was very helpful, fixed all the issues. Good service, but I wanted more fish.

Driving the buggy myself was so much fun! Since there were no other Japanese people besides our couple, I was a bit worried about my English, but we had an instructor for every four groups, and there was also a video explanation in Japanese, so I was able to participate in the tour with peace of mind.

自分で運転するバギーは楽しすぎました！
私たちカップル以外に日本人がいなかったため、英語に不安がありましたが、4組に1人のインストラクターがつき、日本語の説明動画もあったので安心してツアーに参加できました。

The gate was lowered accurately to the right spot. Therefore, I didn't have to walk a long distance. The driver was friendly, and he was happy when I gave him a tip.

ゲートもちゃんと的確なところに下ろしてくれた。よって長く歩かなくてもよかった。運転手もフレンドリー。チップをあげたら喜んでくれた。

The driver only spoke English, but he was quite friendly. When I gave him a tip, he was very happy. His driving was safe.

英語しか話さない、運転手だが、かなりフレンドリーだった。チップあげたら、大喜びしてくれた。運転も安全運転だった。

All goo very easy. Friendly drivers. You are met in arrivals hall and picked up at you hotel

All in good time. Drivers friendly and helpful with luggage

Forrest was quite knowledgeable and so polite! I'm prone to motion sickness, but did not get nauseous at all in the van. Got to get out and walk along the water, pet and feed horses, and learn all about the history of the beautiful, Hawaiian valley. The gift shop was great, too, with very reasonably priced snacks and ice cream. Wonderful and memorable experience! Mahalo nui loa!

I'm not good at marine sports, but I was invited by a friend and participated. We paddled a canoe and were able to go to deep parts of the ocean that we wouldn't have dared to go to on our own. Riding the waves was fun, and the scenery was beautiful—it was the best! The instructor was also good at Japanese, which made me feel at ease!

マリンスポーツは苦手ですが友達に誘われて参加しました。
カヌーをこいで自分たちだけでは怖くて行けない海の深いところまで行けて、波に乗るのも楽しく、景色も綺麗で最高でした！
インストラクターの方も日本語が上手で安心しました！

I think it can be enjoyed by everyone from small children to adults. The fusion of a show and circus makes it even more enjoyable if you understand English.

小さい子供から大人まで楽しめると思います。
ショーとサーカスの融合で英語がわかればさらに楽しめると思います。

My five year old granddaughter had a blast catching the most fish. The captain and mate took her under their thumb and gave her a first lesson she’ll never forget. Very awesome.

I was worried because it said to contact in English if there were any issues, but everything went smoothly and they picked me up on time. I'm glad.

問題があった時に英語で問い合わせと書いてあり心配でしたが、何も問題なく時間通りに迎えに来てもらいました
良かったです

For movie fans who want to experience a different side of Hawaii, I recommend this. I think you'll enjoy it even more if you understand English.

映画のファン、いつもと違うハワイを味わいたい方にはおすすめです。
英語がわかれば更に楽しめると思います。

It's all in English (laughs). My daughter, who can hear but doesn't understand English, was confused. But we managed somehow! At one point, my 4-year-old daughter was surprised and cried when she got splashed with water, but I enjoyed it until the end! They took many precious photos of my timid daughter trying her best to pet the dolphins. When you give a signal, the dolphins perform various tricks based on that signal. It was so much fun!

オールイングリッシュです（笑）
私は聞き取れても英語がわからない娘は？？？でした。
なんとかなります！
途中、4歳の娘はお水をかけられてびっくりして泣いてしまいましたが私は最後まで楽しめました！
ただ、ビビリな娘が頑張ってイルカさんを撫でているところなど沢山お写真に納めてくださり貴重な体験ができました。
ただ合図するとイルカさんはその合図によって色んなパフォーマンスをしてくれます。
楽しかったです〜！

Went early had breakfast - super easy check-in- very knowledgeable and helpful employees- great picture takers as well 😊 . Wish we had signed up for more. Well worth it. Enjoy!!

Everything went smoothly-tour operator picked us up on time at designated spot and returned us at appropriate time, and gave us a narrative talk about the area enroute to Diamond Head. The destination was exceptional -with amazing views of the inland and coastline. One tip- it appears that the later you go in the day the busier the trail gets. We left at 8:30 am and the crowds were manageable. If you're in Honolulu-definitely check this beauty out-and plan to get a good cardiovascular workout in climbing to the top!

One in a Lifetime Experience with the most beautiful Views