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Hawaii
I used the service from the hotel to the airport. When I presented the voucher to the driver at pickup, I was told that only one person's name was listed. There is a section for the name of the person making the reservation, but there was no section for the names of all family members, only the number of people. Even though the number of passengers is written on the voucher, I was told that it seemed only one person could ride, which caused a delay in confirmation and inconvenienced other customers. There was no issue when I used the service from the airport to the hotel! Please communicate this properly to the driver.
ホテルから空港まで利用しました。
ピックアップの時ドライバーにバウチャーを提示した所、1人だけの名前しかないと、言われた。予約の時、予約人の氏名は書く欄がありますが、家族全員の氏名は書く欄は無く人数のみでした。バウチャーに乗車人数が書いてあるのに
1人だけしか乗れないみたいな事を言われ、確認に時間がかかり他のお客さんに迷惑をかけてしまいました。
空港からホテルまで利用した時は何もなかったのに！
ドライバーにきちんと伝えてください。
Translated by OpenAI
Outstanding tour, we were picked up at our hotel. The guide was very informative, and funny. A must for all to see when in Hawaii
Scheduled with 7:30 manta ray tour, checked in at 7:30, crew provided snorkeling equipment and wetsuit, our boat (have around 16 people) leave around 8 and after 5 mins we arrived the view point. And finally we spend around 40-45 mins in super man mode.
Welcoming party.
Staff very professional.
Food is outstanding.
Fun and informational! Like watching a play! Cannot recommend it enough.
This boat ride was fun but long, beware if you get sea sick as it is choppy!
It was great that I was in an easy-to-understand location right outside the exit! Although it was a shared ride, we were able to head to the hotel smoothly without much waiting time.
出口出て分かりやすいところに居たのでよかったです！
相乗りでしたがそんな待ち時間もなくスムーズにホテルに向かえました。
Translated by OpenAI
Friendly Crew, Knowledgeable Caption, Clean boat!! We Felt safe!! We had a Blast, Sharks were Soo Amazing around people!! We can’t wait to do it Again!!!
We had so much fun on the single riders. Our instructors were so amazing! They truly cared about our experience and making it fun for us. The customer service and overall experience was unforgettable and so worth it. Our favorite experience on the island!
The staff and entertainers the best!! So helpful and acvoto everyone
I searched all the available tours for the sunrise at Haleakala and found this one wounded the best suited for me and I was not disappointed. We were able to be picked up from our hotel (Hyatt regency on the west side of the island) which was a huge help as me and my husband do not drive. Everyone was friendly and helpful. Our driver was Chris who was a huge credit to the tour, was very welcoming. He took the time to ask different groups and couples where they were from and bonded with us. The summit was incredible, you couldn’t believe how high up you were! It does get cold up there but coming from England it was like being back home (so do dress up warm and change later for the towns). Although it was a cloudy sunrise, the experience was still amazing with all the knowledge Chris gave and offering to take amazing photos for us all. It may be a once in a lifetime experience but we still would want to do it all again.
Could not have been a better tour! Star gazing was phenomenal! Thanks Aaron for a tour to remember! Chet and Marge Sarasota Florida
I am so happy I went with this company for my “All inclusive Kaneohe Sandbar Snorkel Cruise, Ocean Sports Adventure & Live Music“ package! My girl friend and I had a blast! Check out my page for photos and videos of my fun experience: IG: Jen4fit
The weather, music, food, drinks and service was great
Overall, five star for service to and from the airport. Upon arrival, we paid for the lei greeting but didn't get one which was a little disappointing. But we were met at baggage claim and our greeter escorted us to where the buses were waiting. I will definitely use them again. Just wouldn't pay for the extras.
We had a good trip, the driver was appropriate, the ride was very bumpy but like most of the shuttles. No problems.
The cruise, show and food were excellent. People on board very friendly. Paid for the floral lei greeting upon booking the reservation but didn't receive any. Leis were available but at an additional cost.
We took the ferry to Lanai and then had a taxi take us on a tour. It was a great way to see Lanai without staying there
The best excursion to do in Hawaii! If we go back, we’d do it again! Staff is nice, never felt fear on the boat at all!
We attended the Pearl Harbor remembered tour, which included the USS Arizona Memorial and USS Missouri, whith a little history of Honolulu in the mix. I definitely won't forget the experience.
We appreciate this lovely review and are so glad we could be part of your unforgettable experience. We hope you come back and see us next time you're in Hawai'i!
It is Amazing!!! In person always better than in the pictures!!! I would definitely do this again (on the nice current ) The ride from the pier was short which was really nice so we wouldn’t be so cold for a long time. The cost of this is great! Better than other deals I was searching.
We saw so many Manta and they were all under us and swam up close to us for the plankton ❤️
It is for sure one of the best memory for my Hawaiian trip!
We will be back!!!
The boat crew was amazing! They were all friendly and overall made the trip enjoyable! The musicians were very good! I’ll definitely come back and when I do, I’m bringing my family so they can experience what I experienced!
Getting on board with rough surf was so much fun! The awesome crew got each of us on board quickly and safely. The drinks and food were delicious and the crew so personable and attentive. Thoroughly enjoyed ourselves, got great pictures of a beautiful sunset, and will definitely book every time we come back. We highly recommend everyone experience this!
The staff was outstanding and very friendly. They took time to make sure everyone was well taken care of. The food was fantastic and plentiful. I highly recommend this cruise.
The experience was fun. The crew was very nice. The gear provided needs a serious update. Old a little gross and very poor quality. I would absoloutly recommend the experience to anyone coming but I would deffinitly recommend to aqua adventures to update the snorkel gear.
The whole experience is awesome and worth it. Their's alot of activities that you can do. The customer service is also awesome. They're all well trained and organized. Their is also a live band that provides the perfect chill music the entire tour.
I highly recommend them and definitely coming back.
Excellent ferry to Lanai from Lahaina. The crew were super knowledgeable about passengers’ safety and were very friendly. We decided to shorten our visit in Lanai bec of the rain and they were able to accommodate us.
First time try jet ski and parasailing! Really fun and we had a great time!
Fun is what we do! Thank you for joining us.
Really enjoyed the sandbar tour! One of the best experience on island!
It’s really hard to go wrong with a sunset/early evening swim with manta rays in Hawaii. 100% worth the $. Our 8 and 10 yr old loved it. 8 yr old was nervous but boat captain and crew explained everything, made it fun, and he was way less stressed once we got out there. Canoe ride is short, water isn’t too cold either. Actually, I don’t really remember the water temperature because I was too busy watching for manta rays and freaking out over how amazing it was.
