All Reviews for Family & Accessible Travel

Great experience! We also used the shuttle service and we’re able to look and enjoy the scenic drive while the driver told us about the areas we passed.

The check in and out process were quick and smooth as long as you have reservation. You can pay by card too.
You can rent out the kayaks and snorkeling gear on site.
Debriefing session is nice and short and they give you a map and show you the best spots to snorkel and sandbar.
The only hard thing is that it is hard to determine where the snorkeling parts were at even with the map. Once you are at sea, its hard to find landmarks. Adding landmarks would be helpful. The sandbar was so nice!

The weather was great and I had an amazing time. The friendliness of the crew was very pleasant. I would like to use this service again next time.

お天気も良く最高に楽しかったです。クルーの皆さんのフレンドリーさが心地よい。次回も利用したいと思います。

Well worth the money since getting up to the site is nearly impossible logistically for a rental car. More importantly, our guide, Gage, was so exceptionally knowledgeable on everything from astronomy to Hawaii geography.

The tour was a small group of four people, my wife and I along with another Japanese couple, and our guide. It was my first experience riding a horse, and at first, I was scared and anxious until I got used to it. But after about 30 minutes, it became fun, and the horse was so well-behaved that I felt safe riding! The magnificent views of Kualoa and the ocean were breathtaking, and the breeze was pleasant. I highly recommend it over a bus tour!!! The only downside was that, since there were only Japanese people, there was no announcement about this area being a filming location for Jurassic Park... I wish there had been some explanation in English...

私達夫婦ともう1組の日本人夫婦の4人とガイドさんの少人数でのツアーでした。
乗馬初体験で最初は怖くて、慣れるまで不安でしたが30分も経つと楽しくなって、馬もお利口なので安心して乗れました！
クアロアの壮大な絶景と海が見えて
風が心地よいし、バスツアーよりもオススメです！！！
残念だった点は、日本人しかいないせいか
このエリアがジュラシックパークの撮影地だったとかそういったアナウンスが一切なかったことです…
英語で良いから説明が欲しかった…

I was anxious about renting a car for the first time, but I arrived without getting lost. The weather was clear, and the view was fantastic. The staff were all cheerful and friendly. They took photos for each group, and the cows that were around made for great memories. I'm in my 60s, but it was totally fine.

初めてのレンタカーで不安でしたが、迷わず到着できました。
快晴で見晴らしも最高でした。スタッフさんたちは皆明るく親切です。
グループごとに写真を撮ってくださいます。ところどころにいる牛さんたちも写ったりしていい思い出になりました。60代ですが全然大丈夫です。

After the airplane arrived in Honolulu, we had to stay on the ground for about 30 minutes due to a medical emergency on board, which delayed our exit. While I was a bit worried, I made my way to the group exit and looked for the Roberts Hawaii desk. Fortunately, a staff member was waiting with a sign displaying our names, which made it easy to find them. They handed us our tickets right there and explained the shuttle bus departure location and number, allowing us to move smoothly without getting lost.

Additionally, I accidentally left my luggage at the shuttle waiting area when I boarded the bus, but the staff member kindly brought it to the bus for me, and I couldn't be more grateful. It was truly a lifesaver. Thank you very much!

飛行機がホノルルに到着後、機内で急病人発生のため、30分ほど駐機したままになったため、出場が予定よりも遅くなってしまいました。
大丈夫かなと思いつつ、団体出口に出て、ロバーツハワイの受付を探そうとしたら、係の方が名前を掲げて待って下さってて、わかりやすくて助かりました。
受付票もその場で渡して、シャトルバス発着場所や番号も説明してくださったので、迷わずスムーズに行動できました。
あと、シャトルの待合場所に荷物を忘れたままバスに乗り込んでしまったのですが、係の方がバスまで持ってきて下さり、感謝しかないです。
本当に助かりました。
ありがとうございました。

My wife and I had a blast. The scenery was beautiful the tubing was excellent and the tour guides looked like they were having as much fun as we were. I can't recommend this enough. Do yourself a favor and do this tour.

The list of places to visit is nicely curated and I think we had enough time to walk around each site, take photos, and even buy souvenirs. Our guide, Jojo, was fantastic. He had too many stories to tell to keep us entertained and was very knowledgeable about Hawaii's culture, history, and ecology.
The only downside of this tour was that you are on a large bus so, if you are picked up last and have a seat at the back of the bus, you're going to spend a lot of time going on and off. However, Jojo knew that this might be frustrating and started counting time right after the last person was out.
The bus was clean and the lunch was ok.

Boat was great and comfortable, Crew was fun and helpful, and the Captain was Great. My wife and friends loved the time sailing and cool music.

The views you get from this boat cruise and incomparable and the service and staff are great!

This experience was great on its own, but the staff made it special - my husband suffered from seasickness and they did not hesitate to take care of him giving him special glasses to wear, ginger tea and a ginger pill - after which he felt much better.

We attended the Chief's Luau and had a great time. The meal was very good, and the show was outstanding. The chief himself was very entertaining and funny.

So good, I want to return to try out other experiences! Everything was great. I'm not normally a picture taker, but I took dozens this day. Lunch was awesome too.

I was able to experience the great outdoors on horseback. It was an environment that cannot be enjoyed in Japan. The horses were calm and safe. However, one downside was that the instructions were only in English, so I couldn't understand most of the explanations, which was a bit disappointing.

大自然を馬にのって感じることができました。
日本では味わえない環境でした。
馬もおとなしくて安全でした。
ただ、一つ、英語のみの案内なので、説明はほとんど分からなかったのがさみしかったです。

Great communication, and a very beautiful lei presentation! Made us feel very welcome to Hawaii and a great first experience on our vacation. Definitely worth the money.

Four years ago, it was canceled due to a hurricane. I thought the prices were high for optional tours in Hawaii due to inflation and the weak yen, but I decided to give it another try for the memories. At first, I was a bit scared, but I quickly got used to it and enjoyed the view of the high-rise hotels in Waikiki and Diamond Head from the sea.

前回（４年前）はハリケーンでなくなく中止。久しぶりのハワイは物価高と円安でオプショナルツアーも高いなあと思っていましたが、想い出に再トライしました。
最初は少し怖かったけど、すぐに慣れて、海からみるワイキキの高層ホテルとダイヤモンドヘッドを楽しみました。

Such a lovely cruise so well organised from start to finish crew and staff couldn’t do enough for you so nice and friendly great evening food good as well

This was my second visit since 2019. I felt there were a few more people than last time, but compared to the crowds in Japan, the wait times for attractions were shorter, and I was able to enjoy myself thoroughly!

2019年以来2度目の利用でした。
前回よりも少し人が多いと感じましたが、日本の混雑に比べるとアトラクションに並ぶ時間も短くて、たっぷり楽しめました！

Such an amazing experience! from beginning to end absolutely loved how the crew was very helpful and giving directions too. Loved how there was so much to do and the sandbar was absolutely beautiful forever will remember this experience with my family, also felt very safe doing the activities outside the boat the crew was always looking out for everyone. I will defiantly book this activity again when I return to Oahu highly recommend if you get the chance to book this activity.

We spent the morning ATV riding. The guide was informative and made sure we had time on the trail to ask questions at our designated stops. What beautiful views and what a beautiful property. Certainly well taken care of and great example of sustainablility and steward of the land.

I had made a reservation for another day, but after checking the weather forecast and seeing it was going to rain, I contacted them to switch to a morning tour that was available online, and they responded immediately. The day we went wasn't sunny either, so I think it would be perfect if the weather is nice. However, I was satisfied because I was able to enjoy stand-up paddleboarding and even saw sea turtles while snorkeling.

別日で予約をしていましたが天気予報を確認後、雨だったので急遽その日の午前中のツアーがネット空いていたので連絡したら直ぐに対応して頂きました。
行った日も晴天では無かったのでお天気が良いと最高だと思います。
しかし…supも楽しめてシュノーケリングでウミガメにも会えたので満足出来ました。

All the horses were beautiful! The men in charge took their time pairing each horse to the correct rider depending on their experience in riding. Really enjoyed the ride. The views on the ride where outstanding.

We had an amazing time. The crew was awesome, the views were amazing and the food was good too!!!

It was a great beginner class, got to see lots of fish, and a star fish. Great first time experience.

It was an amazing experience! The clarity of the ocean was wonderful, and the snorkeling was the best. I can't swim, but the captain kindly taught me how to wear a life jacket and put on the mask and snorkel. I held onto the rescue tube, and the captain pulled me along. Plus, while feeding the fish, many of them swam alongside us. I even encountered sea turtles and seals! I felt like Ariel!

You can also rent a SUP. There were floaties available for kids. There was someone on the crew who spoke Japanese, and they provided transportation to and from the hotel, so I had no issues at all. I want to go again!

最高な体験でした！海の透明度も素晴らしく最高なシュノーケリングでした。私は泳げないのですがライフジャケットを着て、マスク・シュノーケルを付けて、、と、キャプテンが丁寧に教えてくれました。レスキューチューブに捕まり、それをキャプテンが引っ張ってくれて、、おまけに餌を撒きながら泳ぐのでたくさんの魚たちが一緒に泳いでくれます。ウミガメにもアザラシにも会いました‼︎アリエルになった気分でした‼︎
SUPも借りれます。子供用に浮き輪もありました。クルーに日本語ができる方がいたり、ホテルまで送迎があったりと困ることがありませんでした。また行きたいです‼︎

We loved the whole day. A great experience learning about all the different cultures. We loved the show at night. Very talented young people. What a great program you have for young people to go to university

I felt a bit guilty about riding the horse itself, but I was able to experience a very precious time!

お馬さんに乗ること自体お馬さんに申し訳ない気持ちでしたが、とても貴重な時間を体験することができました！

The PCC was a wonderful place to spend a day. We felt welcome and valued by everyone. The activities and shows were really fun and entertaining, and the place is beautifully maintained.

Our tour operators were also very good. There was a guide waiting at the pickup location, helping everyone to sign in and get ready for the bus. While we were enroute, the guide was entertaining and helped the time pass quickly. Then at the end of the day, the bus was right there where we were told it would be, and the trip home was smooth.

We had an awesome tour guide! Unfortunately, can’t recall his name!