All Reviews for Family & Accessible Travel

Most of the staff do not speak Japanese, but it’s manageable. However, at some photo spots, the guide stops for about 5 to 10 minutes to explain things, and it might be quite confusing if you don’t understand English. Even if you don’t understand, they will still take your photos. It seems like you don’t necessarily need long sleeves and long pants, but on a sunny day, short sleeves might actually be uncomfortable. We had quite a bit of time until the return bus, so we had lunch at the attached café, and it was pretty delicious!

日本語できるスタッフはほとんどいませんが、なんとかなるかんじです。
ただ、何ヵ所かの写真スポットで5分～10分程度停車してガイドさんが説明してくれるのですがこれはさすがに英語がわからないとちんぷんかんぷんかも。わからなくても写真は撮ってくれます。
長袖長ズボンでなくても大丈夫ぽいですが、晴天だと半袖は逆につらいかも。
帰りのバスの時間までけっこうあったので併設のカフェでランチをしましたがけっこう美味しかったです！

I participated with my mother/daughter! In the morning, the weather was bad, and there was thunder and rain in the distance, but by early afternoon it cleared up, and I was so happy to see dolphins and whales up close. It was quite rocky, so those prone to seasickness should be careful! Snorkeling was fun, but the waterslide was absolutely amazing and gave a fantastic sense of freedom! The friendly staff and the Japanese guide made it easy to enjoy the experience until the end. I want to participate again with my friends! Thank you very much from the bottom of my heart. Mahalo!!

母/娘で参加しました！
朝は天候が悪く、遠くの方で雷雨も鳴ってましたが昼過ぎには晴れてきてイルカもクジラも近くで見ることができ、嬉しかったです。かなり揺れたので船酔いする方は注意！シュノーケルも楽しかったですがウォータースライダーが開放感抜群で最高でした！フレンドリーなスタッフの皆さんと日本人のガイドさんもいたので安心して最後まで楽しむことができました。
また友達と参加したいと思います！
心からありがとうございました。Mahalo!!

Unfortunately, it was cloudy on the day of our trip. There were three groups on board, including us, and as we headed offshore, it seemed that we accidentally dropped the parachute into the sea while trying to spread it out, causing a bit of a scramble to retrieve and re-spread it.

We were the first group, but because of the drop, seawater dripped down the parachute lines after we ascended, making our eyes and faces hurt.

Also, for some reason, we were facing away from Waikiki Beach instead of towards it during the flight, so we couldn't enjoy the scenery much.

The other two groups didn’t get as wet and were able to enjoy the view towards the beach, which made us envious.

Additionally, I found that I wasn't as comfortable on the boat as I had expected, so overall, I didn't enjoy it very much. My husband seemed to enjoy the boat ride, though.

当日はあいにく曇天でした。自分たち含め3組で乗船し、沖合に向かっていき、パラシュートを広げる時に誤って？海に落としてしまったようで慌てて回収して広げなおしていました。
私たちは1組目だったのですが、海に落としてしまったせいで上昇してからパラシュートの紐づたいに海水がしたたり落ちてきて目や顔が痛かったです。

また、飛んでいる間、なぜかワイキキビーチ向きでなく沖合向きになっていたのでほとんど景色を楽しめませんでした。

そのあとの2組はあまり濡れることもなく、ビーチ側向きで楽しめていたのでうらやましかったです。

また、私は船が思ったより苦手だったので総合的にあまり楽しめませんでした。
旦那さんは船の移動含めて楽しめているようでした。

I couldn't get a detailed look at the filming locations of Jurassic Park and Jurassic World, but the thrill of driving on the off-road paths was amazing! The weather held up just enough, so I didn't get caught in the rain, but since there are no windows, it might be a good idea to bring a towel because of the dust.

The guides were very cheerful and took lots of photos for us.

Next time I go to Hawaii, I would love to experience the filming location tour.

One thing to note: I had a reservation for the 1:00 PM buggy tour, but the pickup was at 8:00 AM, and we arrived after 9:00, which left us with quite a bit of time to kill. There are souvenir shops and places to eat, so we were able to relax, but if you want to make the most of your time, I think it might be better to rent a car.

ジュラシックパーク、ワールドのロケ地を詳しく見ることはできませんでしたが、道中のオフロードのような道を自分の運転で進む爽快感は最高でした！
天気もぎりぎり持ってくれたので雨に降られることはありませんでしたが、窓が一切ないので土埃がかかるのでタオルは持って行った方がよいかもしれません。

ガイドの方々もとっても陽気で、写真もたくさん撮ってくれます。

また次ハワイに行ったときはロケ地巡りコースで体験してみたいです。

一点だけ、バギーツアー13時スタートの予約でしたが、お迎えは8：00で到着が9：00過ぎでかなり時間を持て余してしまいました。
お土産屋さんやご飯を食べるところもあるのでゆっくりはできましたが、時間を有効に使いたい方はレンタカーで行ったりした方がよいかなと思いました。

I was able to learn a lot about lava from the very detailed explanation. Although we couldn't see the starry sky, we can't go against nature.

非常に丁寧な説明で、溶岩について、多くを学ぶことができました。
星空が見えなかったですが、自然には逆らえないですね。

We participated as a family of ten, including my parents and siblings. Both the guide and staff were very kind, and we had a great time. The weather was nice, and the beautiful sea and sky were amazing! The water temperature was a bit cold, but it was manageable once we got used to it. The sandbar was knee-deep, and we could swim comfortably at the snorkeling point, where we also saw fish in the coral area. The hamburgers for lunch were delicious, and everything was great. It was a satisfying tour for the whole family.

両親と兄弟家族で10人で参加しました。ガイドもスタッフもとても親切ですごく楽しめました。
天気もよく、きれいな海！空！最高でした！水温は少し冷たいですが、入っているうちに慣れる程度でした。サンドバーの深さは膝ぐらい、シュノーケリングポイントでも気持ちよく泳げて珊瑚のエリアでは魚もみることが出来ました。ランチのハンバーガーもおいしくて何から何までよかったです。家族みんな満足なツアーでした。

We had a great time and felt safe! The coffee was awesome!

James was awesome! Our family had a summit tour booked with another company that canceled stated that road was closed, not sure that was true, as I’m scrambling to find an alternative other company said they were still going. Anyway, God‘s got a plan and I came upon epic tours. Even though this wasn’t a “summit” tour my son has a AAS in astronomy and was focused on star gazing and James delivered! James provided chairs to jackets if needed. And gave us a tour of the night sky! And we have a great picture to remember it!

I was very satisfied to see many sea turtles and fish. The weather was bad, but the ocean was very beautiful. We also saw dolphins on the boat during our travels.

海カメも魚もたくさん見れて大満足です。天気は悪かったですが海がとても綺麗でした。移動の船ではイルカも見れました。

Due to strong winds, the event could not be held as originally planned and was rescheduled for the following day, but I’m glad I participated! I was able to swim with sea turtles, which was a dream come true, and I had a great time snorkeling in the beautiful sea!

強風により当初の予定での開催が叶わず、翌日の催行となりましたが、参加して良かったです！夢だったウミガメとの遊泳が叶って、綺麗な海でシュノーケリングが出来て楽しかったです！

It was difficult to find the reception after exiting the airport. It would have been helpful to have a guide at the exit since the location is far from other tour companies and not easily visible. However, after checking in, everything went very smoothly, and I was able to arrive at the hotel quickly. I would like to use this service again.

空港出口を出てから受付が分かりにくかったです。他ツアー会社と場所が離れていて、見えない場所のため、出口に案内係りの方がいたら良かったのですが…。
受付後は大変スムーズで、早くホテルに到着する事ができました。
また利用したいと思います。

Eric did an excellent job and his commentary was very interesting and educational.

Very knowledgeable guides. Good entertainment. Really enjoyed.

I always go back and forth on whether I want to fly or ride to ferry to Lana'i and I'm always so glad I choose the ferry when I do. Although it is a longer ride and takes a while to get to the harbor because of where I live, it's always a leisurely ride and I love watching the whales. The only downside is that if you don't get there early enough, you have to sit inside which is not as nice on a pretty day.

The fact that I booked to just experience the sand bar is my small disclaimer, But the boat ride out to the sandbar including the friendly staff breakfast snacks and juice along with the live band / music and all the SUP, Kayaking Snorkeling and Lounging we could do is what made this an experience of a lifetime for me and my son! They provided all the above for a great rate plus you can add on other activities like the bumper boat ride etc. I highly recommend Veltra tours! You won't be disappointed!! Mahalo

If you do one thing on the west side of the big island this is it. Words and pictures don't do the experience justice. The crew of the boat was safety conscious and the captain ran a tight ship. As a passenger we felt in good hands. Do your homework about what this tour involves. If you cannot swim and/or are afraid of the water this is NOT FOR YOU!!!. This tour had 1/2 a dozen non-swimmers on the tour. They were miserable and the crew had to spend an inordinate time catering to them.

We had an amazing time on our sunset cruise. We checked in at the Kaanapali hotel. There were signs so the check in area was easy to find. The crew was very friendly. When we got on board, we were served delicious unlimited drinks. The appetizers were also very good and filling. It was basically a full dinner.
The captain took us to see some whales. It was basically a sunset tour/whale watching trip. The whales came right up to the boat. We were so very lucky!
It was a fantastic experience

It was so much fun!! The sky felt close, I could see the mountains, and right below was the ocean. Participating with my friends made it an unforgettable memory.

とっても楽しかったです！！空が近く、山も見えて、真下は海で、友達と参加できたことが、忘れられない思い出になりました。

Awesome day on the Big Island. A full day with a coffee farm, tour of the Volcanoes National Park, then stargazing on a clear night. Our Tour guide Aaron was the best. His knowledge of Hawaiian culture, the volcano, and then the night sky was awesome. He was so helpful and kind. This was a once in a lifetime experience. The volcano stopped erupting a few days after our tour. So, we felt so lucky to get to see an active volcano. Be sure to take a sweatshirt or jacket. It got cold in the evening. It is a full day, but so worth it.

Great experience beautiful views first time and lived every minute definitely go ride again thanks staff Great experience recommend lots of fun beautiful property ranch was great time

As always, the driver was cheerful and kind. You can use the service with peace of mind even if you don't understand English. Thank you very much for taking good care of my suitcase.

いつもながら陽気で親切な運転手さんでした。
英語がわからなくても安心して利用できます。
スーツケースも大事に扱っていただき本当にありがとうございました。

My only complaint was that I couldn't see the sunset and the show at the same time. But it was so wonderful and relaxing. The food was great. The entertainment was amazing. The view was breathtaking.

Kipu Ranch adventures ATV tour was amazing! It had been raining all day, so we weren’t sure if we would be able to go, but the rain made the ride even better! Lots of serious water to drive through! Giggles and Mana were amazing guides! Incredible scenery and tons of fun! Thanks for helping make our time in Kauai awesome!

I was picked up on schedule. The meeting point was the hotel name, but when I read the voucher carefully, it turned out to be the trolley stop facing the street. The horseback riding was enjoyable as we walked along the coast. My stay in Haleiwa was just under an hour, which was perfect for me. I also enjoyed the recommended garlic shrimp, which was delicious.

スケジュール通りに送迎してもらいました。待ち合わせ場所がホテル名でしたが、バウチャーをよく読んだら実際は通りに面したトロリー乗り場でした。乗馬は海沿いを歩いて楽しく過ごしました。ハレイワでの滞在時間は1時間弱でしたが私にはちょうどよかったです。オススメのガーリックシュリンプも美味しくいただけました。

Although my husband and I couldn't speak any English, we decided to participate!

We took a shared bus to Kualoa Ranch. Inside the bus, it was quite cold, typical for Hawaii, and it was tough without a long-sleeve shirt. The person sitting next to us, who was from overseas, was wearing a beach towel over their head.

At Kualoa Ranch, there was one person who understood Japanese, and they explained the meeting place, time, attraction check-in locations, and facilities within Kualoa Ranch (like restrooms and restaurants). Please note that the Japanese-speaking staff were only available during this explanation and at the time of gathering for the return bus.

First, we checked in for the attractions. The staff at the check-in spoke only English. We went to the four-wheeler check-in area and submitted the Veltra application form and driver's license (for the person who would be driving). Both my husband and I wanted to drive.

After successfully checking in, we received helmets, goggles, and masks (like neck warmers), and then we watched a Japanese video about how to operate the buggy before departing. By the way, we were the only Japanese participants in this attraction. During the ride, I believe the staff explained the historical points and filming locations in Hawaii while we got out of the buggy at scenic spots, but it was all in English, so I couldn't understand anything. However, the staff were attentive, taking photos for us, and driving the four-wheeler through the stunning scenery and roads that are not found in Japan was incredibly refreshing!

There was a timing for switching drivers, and even though I am a paper driver who never drives in Japan, I managed to drive somehow. One thing to note is that we raced through a lot of dust, so we ended up covered in sand. Even though I was wearing a mask, my nostrils and ears were filled with sand.

Lastly, I was worried about the tipping situation. There were three staff members accompanying us, and I was nervous about whether we had to give each one a tip, but there was a place to leave tips when returning the goggles and helmets. My husband and I put in $40 together. I couldn't see how much others were tipping, but there were both dollar bills and coins in the tip box. By the way, we did not give tips to the drivers or the person who initially explained things in Japanese, nor did others.

At first, I was filled with anxiety about not being able to speak English, but it turned out to be an exciting experience that we can't have in Japan!

英語が全く出来ない私達夫婦でしたが思いきって参加しました！

乗り合いのバスでクアロア牧場に向かいました。
バスの中はハワイあるあるなのか、エアコンがガンガンすぎて長袖がないと辛いです。
隣に座っていた海外の方は持参したバスタオルをかぶっていました。

クアロア牧場施設内には、日本語が分かる方が一名いて、集合場所や時間、アトラクションの受付場所、クアロア牧場内の施設等(トイレやレストラン)を説明してくれました。
※日本語が話せる方は、この時の説明と、帰りのバスの集合時にしかいませんでした。

まず初めにアトラクションの受付をします。
※対応してくれる方は英語のみ
四輪バギー受付場所まで行き、ベルトラの申込書と運転免許証(運転をする人は)を提出しました。
私達夫婦は二人とも運転希望です。

受付が無事に終わり、ヘルメットとゴーグル、マスク(ネックウォーマーのような)を受け取り、
その後、バギーの操作に関して、日本語のビデオを確認し出発しました。
ちなみに、このアトラクションに参加していた日本人は私達夫婦のみでした。
走行中、絶景ポイントなどバギーから降りて、ハワイの歴史や、映画の撮影場所などをスタッフが説明をしてくれていたと思うのですが、英語のみでまったく分かりませんでした。
ですが、スタッフの方は気にかけて下さり、写真を撮ってくれたり、素晴らしい景色と日本ではない道を四輪バギーで走るのはとても爽快でした！

運転は途中で交代するタイミングがあり、
日本では全く運転しないペーパードライバーの私でも何とか運転できました。
注意点としましては、とにかく砂ぼこりの中を爆走するので、全身砂だらけになります。
マスクをしていたはずなのに鼻の穴も耳の中まで砂で真っ黒でした。

最後に心配していたチップの件ですが
同行してくれたスタッフが三人いたので、１人１人に渡さないといけないのか、ドキドキしていたのですが、ゴーグルやヘルメットを返す場所にチップを入れる場所があり、私達夫婦は二人で40ドル入れました。
他の方がどれくらい入れてるのかは確認できなかったのですが、チップケースの中にはもドル札だったりコインも入っていました。
ちなみに、その他ドライバーや初めに日本語で説明してくれた方には渡していません。他の方も。

初めは英語が話せないという不安でいっぱいでしたが、日本では出来ない、刺激的な経験となりました！

I used this experience for my honeymoon. I have a fear of heights, but since my husband enjoys this kind of thing, I looked at other people's reviews and decided to try it at 150 meters.

There were two American couples and two Japanese couples participating. The boat had one driver and one staff member. As soon as we got on the boat, we placed our bags and shoes under the seats. I kept my smartphone on a strap around my neck.

After we set off, the staff started talking, but everything was in English, so honestly, since we’re not very good at English, we were a bit confused and just followed along as they helped us put on our safety belts and life jackets. We swayed for a few minutes. I intended to take motion sickness medicine, but I forgot that day and desperately stared at the distant scenery.

We were the last group, so we first watched the others jump. They quickly became small, and as someone with a fear of heights, I felt a bit of regret. While the other groups were experiencing it, the boat was moving at quite a speed when suddenly the staff shouted, "Whale!" Looking over, we saw the spout and tail of a whale near where the boats had gathered! I was so lucky to be able to do whale watching for free; it was amazing!

Then it was our turn, and since we had to go, we ascended. I thought it might be scary to float up, but it was okay. We slowly rose up. Since we were over the sea, the boat gradually became smaller. It was somewhat scary, but the breathtaking view made up for it. I thought it might be scarier, but it was more manageable than I expected. My husband was next to me taking lots of pictures.

Up in the sky, it was very quiet, just our little world. The floating time was about five minutes. Just when I was starting to get used to it, I realized we were going down. The descent was also slow, so it wasn’t scary. When we landed, my backside got a little wet.

This is such a rare experience with an incredible view, and even with my fear of heights, I highly recommend it!!!

ハネムーンで利用しました。私は高所恐怖症なのですが、旦那がこういうの好きなので、他の方の口コミもみて、150mで体験しました。
同じような方の参考になればと書かせていただきます。

アメリカ人2組、日本人2組の参加でした。
ボートには運転手1人とスタッフ1人。
まずボートに乗ってすぐ荷物や靴は座席の下にいれます。スマホはストラップで首にかけた状態でいました。
出発してスタッフが話されますが全て英語なので正直英語が得意でない私たちは？？？という感じでなされるままに安全ベルト？とライフジャケットを装着。
そのまま揺られること数分。酔い止めを飲むつもりですが当日忘れてしまい、必死に遠くの景色眺めてました。
私たちは最後の組でまず他の人が飛ぶのを見守りました。一気に小さくなって人影に高所恐怖症の私は少し後悔笑
他の組が体験している間、ボートはかなりのスピードで走っていますが、急にスタッフが「ホエール！」と。みると船が集まってた近くに鯨の潮と尾鰭がみえました！
まさかタダでホエールウォッチングできるとは、とても幸運で最高でした！

そして自分たちの番、行くしかないのでいざ、浮上。
浮く時怖いかなと思いましたが大丈夫でした。ゆっくりゆっくり浮上していきます。海の上なのでボートがだんだん小さくなって行く感覚。
多少は怖かったです笑。手は絶対離さなかったです。ただそれを上回る絶景が広がってました。
もう少し怖いかと思いましたが、予想よりかはいけました。旦那は隣でパシャパシャ写真撮ってました。。。
空の上はとても静かで２人の世界です。
浮いている時間は大体５分くらい。ようやく慣れようとする頃に気づいたら下がっていってます。下がる時もゆっくりなので怖くありません。着水するときお尻まで少し濡れました。
こんな滅多にない絶景での体験、高所恐怖症ではありますが、とってもおすすめです！！！

The staff were all incredibly cheerful and kind, making my time there very enjoyable. I wasn't expecting much from the lunch hamburger, but it was surprisingly delicious. There was plenty of free time, and I thoroughly enjoyed snorkeling, and I was able to see turtles as well. I'm glad I signed up for the tour! Although rain was forecasted, we miraculously had sunny then cloudy weather, and it wasn't particularly cold, so I had a great day. I would love to sign up for the sandbar tour again.

とにかくスタッフの方達、全員すごく楽しげな親切な人達ばかりでとても楽しく過ごせました。ランチのハンバーガーもそれほど期待していなかったのですが、すっごく美味しくて驚きました。自由時間も十分にありますし、シュノーケリングも十分に楽しめますし、亀もしっかり見れましたし、ツアー申し込んで良かったです！雨の予報でしたが、奇跡的に晴れのち曇りという天気で特に寒い事もなく1日過ごせました。またサンドバーのツアー申し込みたいぐらいです。

I wasn't able to get a photo taken. I was told something in English, but I couldn't understand it. It felt a bit unkind! It's very disappointing that I don't have any memories from this experience.

写真を撮って貰えなかった。何か英語で言われたけど理解出来てい無かった。でも少し不親切だった！、
折角の思い出が無い、非常に残念だった

We had an amazing time! 10/10 would recommend!! Defiantly a must when visiting Oahu. Mahalo to the crew and musicians!

Highly recommend!! The crew and pilot were very knowledgeable. Outstanding service start to finish. Very enjoyable.