All Reviews for Family & Accessible Travel

My spouse and I tried kayaking for the first time in Hawaii on our wedding anniversary! The guide was incredibly kind, handsome, and fluent in Japanese. He taught us how to operate the kayak with great care, and we were blessed with beautiful weather, making it the best tour ever! Even as a couple approaching our sixties, thanks to our wonderful guide, we created unforgettable and extremely fun memories. Thank you very much!

夫婦で、結婚記念日に訪れたハワイで、カヤック初挑戦！
ガイドさんが、とっても親切で、ハンサム、おまけに日本語もペラペラ、カヤックの操作も丁寧に教えて下さって、お天気にも恵まれて、最高のツアーでした！
還暦間近の夫婦でも、素晴らしいガイドさんのお陰で、めちゃくちゃくちゃ楽しい思い出になりました。ありがとうございました。

We had a great time. All the performances at the islands were perfect. The food was good, but next time we will try to get there earlier so that the line isn’t as long. Ha was stunningly beautiful!

Our guide Hoku was amazing. The conversation was interesting, and it was fun to communicate in multiple languages! The hike was just right for elementary school students, and we enjoyed plenty of negative ions.

ガイドのHokuさんが、最高でした。話しも面白く、多言語話せて楽しかったです！
小学生もちょうど良いハイキングができてマイナスイオンたっぷりでした。

Great snorkeling spot! Not many turtles but that can't be controlled! Some other groups saw a lot!

From the moment we pulled into the parking lot the staff greeted us and helped direct our check in. Everything was smooth and organized. The wait staff were friendly, helpful and willing to go above and beyond to accommodate any requests.
The music, performances and cultural areas were lovely and educational.
We enjoyed the food offerings that helped teach us of the local faire.

First, we received a lecture and then paddled out to sea. When the waves came, we paddled with all our might. If you manage to ride the waves, you can experience an incredible sense of exhilaration. The three rounds ended in no time, and I was very disappointed. I wanted to do it more.

最初にレクチャーを受けて、パドルを漕いで沖へ。波が来たら全力で漕ぎます。うまく波に乗ればこの上ない爽快感に浸れます。3回があっという間に終わりとても残念です。もっとやりたいと思いました。

The service is excellent and we are really appreciate our experience.
Stars are much more vivid at 10,000+ feet, even with naked eyes.
It’s well organized and we wish we can go back and re-take the trip, if possible.

I usually use a shared shuttle, but it was fully booked, so I decided to try this service for the first time. It was smooth and very comfortable. The driver had a great vibe, which made for a wonderful start to my trip to Hawaii.

いつも利用している乗り合いシャトルが満席だったので、初めてこちらを利用してみました。すると、スムーズだしとても快適でした。運転手さんも良い雰囲気でしたので、良いハワイ旅行のスタートが切れました。

It was a domestic move, and overall it was on time. The only concern I have is regarding the content in the email I received, which mentioned a kiosk before the baggage claim, but there isn't one in reality. I searched everywhere and couldn't find it, and when I called, it was confirmed that there is no kiosk. Please provide an update, as this is confusing.

国内移動でしたが、概ね時間通りでした。
唯一気になるのは、頂いたメールに書かれている内容で、バゲッジクレーム前にあるキオスクとありますが、実際にはありません。
私も探しまくり見つからなくて電話したら、キオスクはないことが判明しました。混乱するので、更新をお願いします。

This is the second time we took this activity in Honolulu. My kids love the banana boat and the bumper tube so much . Will come again next time.

It was the first snorkeling experience for our two children, but with the reassuring Japanese guide and the lessons provided, the whole family was able to enjoy it, making it a memorable option for us. Thank you very much for your help.

子供2人が初シュノーケリングでしたが、安心の日本語ガイドと講習もあり、家族全員で楽しめ記憶に残るオブションになりました。大変お世話になりました。

I took a group lesson with my wife and our two sons, aged 20 and 17. The instructor was a Japanese person who has lived in Hawaii for a long time, and he taught us in a very easy-to-understand manner, incorporating humor. Everyone was able to surf in no time, and the two hours flew by.

妻、20歳と17歳の息子達とグループレッスンを受けました。インストラクターはハワイ在住が長い日本人で、とても分かり易く、ユーモアを交えながら教えてくれました。皆あっという間にサーフィン出来るようになり、２時間あっという間でした。

Horseback riding was amazing! I spent a relaxing two hours in the great outdoors, listening to the soothing sounds of the horse's hooves and the waves, which truly healed both my mind and body.

Inside Kualoa Ranch, there are souvenir shops, a buffet, and cafes. After horseback riding, I enjoyed coffee and a fresh taro bun mahi-mahi burger at the cafe. It was freshly made and incredibly delicious! The coffee was unlimited refills!

乗馬、最高でした！
大自然の中をのんびり、パカパカと心地の良い馬の足音や波の音を聴きながらたっぷり2時間ほど、心身ともに癒されました！

クアロアランチ内にはお土産物屋さんやビュッフェやカフェなどもあります。
乗馬の後、カフェでコーヒーやタロバンズのマヒマヒバーガーなどをいただきました。
出来立てですごく美味しかったです！
コーヒーはおかわり自由でした！

This time in Hawaii, we happened to have a stretch of good weather, but this day was the only cloudy one. However, it felt like the weather from a Jurassic movie, and since it rained a little before we went, there was no dust. I enjoyed it even more than I expected. Next, I want to try riding a bike.

今回のハワイはたまたま天気が良い日が続きましたが、この日だけが曇り。ただジェラシック映画と似たような天気で体験でき、少し雨も行く前に降ったことで土煙もなく、期待した以上に楽しめました。次はバイクに挑戦したいです。

I use this place every time I go to Hawaii. The food is delicious, of course, but I recommend it because there's no hassle with tips and such. There is gelato on the menu, but when I checked, they said it wasn't available right now, and I was told it was a problem with Veltra, which was disappointing.

ハワイに行くたびに利用しています
料理が美味しいのはもちろんですが
チップ等の煩わしさがないのでオススメです
メニューにジェラートがありますが
提供がなく確認したら今はないとの事で
ベルトラの問題だと言われたのが
残念でした

I waited 30 minutes for the bus from the airport to the hotel. That was still okay, but despite the fact that the Ramada Plaza Hotel is relatively close to the airport and near Ala Moana Center, the bus took a long detour, dropping off everyone else before stopping at the hotel. It should have taken less than 30 minutes if it went straight, but it took 1 hour and 20 minutes, which made me really angry.

The return trip from the hotel to the airport was just as bad. I waited and waited, and when I called, they said it would arrive in about 20 minutes, but it ended up being about 50 minutes late in total. The meeting point was supposed to be the "hotel front rotary," but they only came to the road in front of the hotel and apparently left without even looking for me. If I hadn't called, they probably would have never come. I will never use this service again.

空港→ホテルはバスを30分待った。それはまだいいけど、ラマダプラザホテルというアラモアナセンターに近い、比較的空港に近いホテルにも関わらず、大回りしまくってほかの人を全部降ろしてからホテルに立ち寄った。まっすぐいけば30分かからないはずだが、1時間20分かかってマジ切れそうでした。
ホテル→空港も待てど暮らせど来ず、電話したら20分ほどで来たが、トータル50分ほど遅れた。「ホテル前ロータリー」が待ち合わせ場所だったのに、ホテル前の道路にしか来ず、しかも全く探さずそのまま行ってしまったらしい。電話しなかったら永遠に来なかったようだ。二度と使わないです。

Once again this year, I had the pleasure of being taken care of by Chieko-san, and it was a delightful and moving experience. My husband and I are 66 years old, so we were a bit concerned about our physical stamina, but we were amazed by the fish and turtles, and the hour flew by in no time. We were able to see a pair of turtles, and we also saw a turtle coming up to the surface for air. This year, we created the best memories once again.

昨年に引き続き今年もチエコさんにお世話になり楽しく感激しましたよ。主人と私は66歳なので体力的にどうかなと思っていましたが魚や亀に感激してあっという間の1時間でした。ペアの亀を観られたし呼吸のため水面から顔を出す亀もみられたし、今年も最高の思い出ができました。

I was very satisfied with the beautiful sandy beach and activities. I was hoping to see sea turtles, but it was a bit disappointing that I didn't get to see any. The staff were all cheerful and fun people.

きれいな砂浜とアクティビティで大満足です。
ウミガメを期待してましたが、会えなかったのが少し残念です。
スタッフは皆さん明るく楽しい方々でした。

The team was extremely helpful in explaining the events. I brought my wife and in-laws from Japan with us. We felt the Aloha immediately! We were worried about the cloudy morning but just as we set sail the sun came out in during our ride. We got to spend a good amount of time in the sun and enjoyed the music from the performers on board. Tip your performers, people! They can sing all the island tunes 10/10. We will certainly book again for our next trip and bring our kids. Mahalo and many thanks from Seattle, Wa.

I’m not good at online booking. I did booked because of all you can eat buffet but when we got there , says I didn’t signed in for food. The web pages not clearly says that it has to be separated account.
I still don’t know how I missed it

It was special date for my niece’ wedding present but end up couldn’t feed them.

Yes we loved show but empty stomach…

I ended up confirming with the staff from a seat further up than I had imagined 💦 As mentioned in other reviews, it's easy to see from anywhere, so sitting in the back is fine. Moreover, even though I chose a Category 3 seat, I ended up in the fourth row from the front (though it was a side seat).

As for the content, I’d say just go see it! The energy of shows abroad is much higher than in Japan, and the atmosphere is so much fun! At the end, there was a standing ovation, and I thought, "Wow, this is overseas!"

想像してなかった前の方の席で、スタッフの方に確認してしまいました💦
他の方の口コミにもあったように、どこからでもみやすいので、後ろの席でも大丈夫。ましてや、カテゴリー3席を選んだのに前から4列目でした（サイドの席ではあるが）

内容は、まぁまずはみてください！という感じですが、海外で観るショーは、日本で観るよりテンション高くて、雰囲気が楽しい！
最後スタンディングオベーションがおきてて、おおー海外!と思いました

Unfortunately, it was pouring rain... I put on my raincoat and arrived at the waterfall completely soaked. However, when it rains, the water flow of the waterfall increases, making it incredibly powerful! It wasn't as difficult as I imagined, but there were a few spots with steps that might be challenging for some people. Afterward, the Andy's sandwich I had at Tantalus was absolutely delicious! The rain had stopped at Tantalus, and I was able to enjoy a breathtaking view!

あいにくの大雨…レインコートを着て、ずぶ濡れになりながら滝まで到着。
でも、雨が降れば滝の水量は増えて、迫力満点！！
想像より大変じゃないけど、段差のある上り下りが何箇所かあったのが、人によっては大変かも。
終わってから、タンタラスで食べたアンディのサンドイッチは、めちゃくちゃおいしかったです！
タンタラスでは雨も上がり、絶景を見ることができました！

From the time of pickup, there were thick clouds over the mountain, and it was raining below the clouds. Although the tour was conducted because it was said that the summit was above the clouds, even above 2000 meters, we were still in the clouds. At the summit, we couldn't see much because we were surrounded by clouds. The tour conditions state that there may be times when the weather is bad and the scenery cannot be enjoyed, so there was no cash back for the participation fee, but they mentioned that the next attempt would be free of charge.

ピックアップの時から山には厚い雲がかかっていて、雲の下では雨でした。頂上は雲の上とのことでツアーは催行されましたが、2000mを超えても雲の中。頂上も雲の中でほとんど何も見えませんでした。ツアー参加の条件として天候が悪く景観が楽しめないときもあります、とあるので参加費用のキャッシュバックはありませんでしたが、次回の再トライは無料で対応してくれるということでした。

On Maui, the best time for whale watching is from December 15 to April 15, but it seems that whales start arriving around October. The two-hour cruise involves searching for whales, moving here and there. The moments when you can see them are brief, so you need to constantly scan the surface of the water.

マウイ島では12月15日〜4月15日までがホエールウオッチングに最適の期間とのことですが、10月くらいからクジラはやってくるようです。２時間のクルーズはクジラを探すためにあっちいったりこっちいったり。見える瞬間は短いので、常に海面を探す必要あり。

We had a great time with my son, daughter-in-law, and grandchildren, a total of six people. The three in the front seat took on the challenge and got soaked in the rain! Off-roading in the rain was thrilling and fun.

息子夫婦と孫、6人で楽しみました。前の運転席の三人は雨の中ずぶ濡れでチャレンジ！雨のオフロードはスリリングで楽しかったです。

I made a reservation the day before, and I was able to watch the show from the second row on the left, which was impressive and fun. The venue was a bit cold, so it might be good to have a light jacket.

前日に予約しましたが、左の2列目でショーを見ることができて迫力もあり、楽しかったです。
ショーは、少し会場が寒いので薄手の上着があるといいかも。

Although the weather was unfortunate with rain, I was able to see turtles and manta rays (just their fins, though...) and was once again amazed by the size of the manta rays. The rain made the sea murky, so the coral wasn't visible in its beauty, and I couldn't enjoy the beach due to the tides and changing weather. However, the cheerful Japanese female staff and other staff brightened my mood. All the participants were also cheerful, which made me feel like I was in a tropical paradise. There were many English speakers, and I was disappointed that I couldn't enjoy conversations due to my lack of English skills; it made me think I should study English. On the way back, the captain came to greet us, making it a tour that didn't let the rain get us down.

天候に恵まれず生憎の雨天でしたが、亀やマンタのひれ（ひれのみでしたが・・・）を見ることができマンタの大きさに改めてびっくりしました。
雨で海も濁ってしまい、サンゴはきれいには見えず、ビーチも潮のかげんや天候の変動でか見ることはできませんでしたが、日本人の女性スタッフや他のスタッフも明るく、気持ちが明るくなりました。
参加者も皆さん明るく、南国だな～と思いました。
英語圏の方が多く、会話を楽しみたかったのに英語が出来ず残念、英語を勉強しようかな・・・と感じました。帰りには船長さんがあいさつに来てくれて、雨にも負けずというツアーでした。

Lots of great sights throughout, the water is very crystal clear in kona

Sunset views in Big Island was the best sunset we ever seen!!

I love dolphins, so I have wanted to participate for a long time, and this time I was finally able to join. The staff (especially Joanna and Ryuichi) were very kind and taught me a lot. I was almost a beginner at snorkeling, but it was fun.

Next time, I want to try dolphin swimming too!

イルカが好きなのでずっと参加してみたく、今回初めて参加できました。
スタッフの皆さん（特にJoanna, Ryuichiさん）も親切にいろいろ教えてくださり、シュノーケリングはほぼ初心者でしたが楽しかったです。

次回はドルフィンスイムもやってみたいです！