All Reviews for Family & Accessible Travel

The sunset, night view, and Friday fireworks were all very beautiful. The food was delicious, but I felt it was a bit lacking in quantity. The five-star seats were quite cold, so a jacket is a must. It was so cold that I often went outside to warm up. (laugh)

サンセット、夜景、金曜日の花火どれもとても綺麗でした。料理は美味しかったのですが少し量が足りなくて物足りない感じです。5スターの席はかなり寒いので上着は必須です。寒すぎて船外にちょくちょく暖をとりに行ってました。笑

We participated as a family of four with our 9-year-old and 11-year-old elementary school children! It was everyone's first time riding horses, so we were quite nervous, but we were able to enjoy a relaxing horseback ride on well-behaved horses without any major troubles.

The instructions were mainly in English, so the kids participated with almost no understanding, asking, "What are they saying?" But it was manageable. There was a Japanese explanation at the reception that outlined the basic rules, so those who are not confident in English might feel a bit more at ease after reading it. Additionally, if the horses don’t listen, the staff members accompanying us quickly help to correct the situation, which is reassuring.

They also take photos of each group along the way (don’t forget to bring your own camera or smartphone!). The 1.5-hour ride was quite fulfilling. The beautiful scenery of the vast grounds made it a great memory. I recommend this activity as a way to experience the great nature of the Big Island of Hawaii.

9歳、11歳の小学生と夫婦の４人で参加しました！
全員乗馬は初めて！なのでかなりドキドキでしたが、特にトラブルもなく、お利口な馬に乗ってゆったりと乗馬を楽しむことができました。
説明は基本英語なので子供達は「何て言ってるの？」とほぼ理解なしで参加してますが、何とかなります。受付のところに日本語の説明文があり、基本的なルールが書いてあるので、英語苦手な人は一読しておくとちょっと安心かなと。ただ、馬が言うことを聞かなくてもサポートで同行してくれるお姉さんたちがすぐ軌道修正してくれるので安心です。途中グループごとに写真も撮ってくれます（自分のカメラかスマホを持っていくのを忘れずに！）
1.5時間でかなり乗りごたえがありました。広大な敷地の景色の良さもあっていい思い出になりました、ハワイ島の大自然を感じられるアクティビティとしてオススメです。

The weather was great, the scenery was wonderful, and I had a lot of fun.
My English is not very good, but I felt reassured because they kindly taught me.

I was worried about whether there would be sharks, but there were no problems at all, and they were swimming around everywhere. I was able to see many sharks.

The voucher from Veltra mentioned beach sandals or slippers, but in reality, I was told to go barefoot when getting on the boat, and I was barefoot the whole time on the boat.

When I ordered a DVD, I was told that the camera was broken because it was bitten by a shark! They said sorry.

There were various differences from the information provided by Veltra, but overall, I had a great time.

お天気に恵まれて、景色も素晴らしく、楽しかったです。
英語はさっぱりなのですが、親切に教えてもらえて安心でした。

サメがいるかどうか、心配してたのですが、まったく問題なしで、うじゃうじゃ泳いでいました。たくさんのサメを見ることができました。

ベルトラさんのバウチャーには、ビーチサンダルかスリッパと書かれていたのですが、実際は船に乗るとき裸足になるように言われ、船に乗ってからはずっと裸足でした。

DVDを頼んだら、サメに噛まれてカメラが壊れた！ごめんねと言われました。

ヴェルトラさんの情報とは異なるところがいろいろありましたが、総合してとても楽しかったです。

I used this service to reduce stress during the peak Obon season. It's convenient, but the price is still high, so I give it 4 stars.
- After exiting the personal exit, the staff is hard to understand.
- Use the staff in the yellow aloha shirts as a landmark; when you go to the designated area, there is a small desk for check-in.
- Since other flights arrive together, the waiting time is long. Given the price, I wish they would operate more consistently.

今回はお盆ピーク時期のためストレス軽減のため利用しました。便利だが、やはり値段は高いので星4つ。
⚫︎個人出口を出たあと、係員がわかりづらい。
⚫︎黄色いアロハシャツの誘導係を目印に、
言われた場所へ行くと小さいデスクあり受付。
⚫︎他便到着もまとめて同乗するため、待ち時間が長い。この値段であればもう少しコンスタントに運行してほしい。

This cruise was not very good. The food was cold and the meat was mostly fat and if I could guess, it was about a 2 ounce cut of fat. The show was 2 people, doing a song. Not what I would think a show of the culture would be.

It's not shallow at all! What does "Heavenly Sea" mean? Please let me know in advance♪

全然浅瀬じゃないって！「天国の海」はどういう意味なのか？事前に言っといてくださいね♪
日本人日系人の日本語の詳しい情報はないみたい

I participated with my daughter, and since we were in a tandem kayak (for two people), we enjoyed the tour while taking turns resting and sometimes pushing ourselves together! Our guide, Winfield, had an incredibly lucky day, as dolphins swam alongside our kayak, creating wonderful memories. This isn't an option; it's just pure luck, but it's the kind of experience that can happen on this tour.

They also provided plenty of time for snorkeling, which made us very satisfied.

The meeting point was a bit difficult to find, but our guide helped us locate it, and we were able to start without any issues!

母娘で参加しましたが、テンダム(2人乗り)のカヤックだったのでお互い休みながら、時に一緒に頑張りながらツアーを楽しみました！
ガイドのWinfieldが驚くほどラッキーな日で、イルカが私たちのカヤックを並走してくれて、素敵な思い出になりました。これはオプションでもなく、単なる運ですが、そんなことも起こり得るツアーです。
スノーケリングの時間も十分に取ってくださり、大満足です。

集合場所に関してだけ、若干分かりづらいですが、ガイドさんが見つけてくださって無事スタートできました！

I was able to fully enjoy the nature-rich Kauai Island. I truly had a wonderful experience.

Of course, I got to see the Fern Grotto and Waimea Canyon, known as the Grand Canyon of the Pacific, as well as the valleys and waterfalls visible along the way. The lunch sandwiches were delicious too! In addition to the beautiful natural scenery, we also stopped by a Kauai coffee shop where I could enjoy some very drinkable coffee. The driver and guide were friendly and skilled at driving. I would like to sign up for a tour with Polynesian Adventure again on my future travels.

自然豊かなカウアイ島を満喫することができました。本当に良い想いをさせてもらいました。

シダの洞窟や太平洋のグランド・キャニオンと呼ばれるワイメア渓谷はもちろん、道中にて見える渓谷や滝なども見ることができます。ランチのサンドイッチも美味しかったです！また、自然豊かな場所に加えカウアイコーヒーショップに寄ることができます。とても飲みやすいコーヒーを飲むこともできます。ドライバー兼ガイドの方も気さくですし、運転も上手です。今後も旅行の際にはPolynesian Adventureさんのツアーに申し込みたいと思いました。

We participated as a three-generation family. My mother is elderly, and my child has no surfing experience, so this time we tried surfing as an activity. Both of them were thrilled to ride the waves for the first time. I highly recommend it!

家族3世代で参加しました。母は高齢だし、子はサーフィン経験なしなので、今回はこのアクティビティで波乗り体験をしました。二人とも初めて波に乗って大喜びしてました。オススメです！

I went by rental car without a shuttle service. The parking fee was $20. I was able to park in a covered area, so the car didn't get too hot. There were relatively few Japanese people. There was a baggage check upon entry, and items that are not allowed are confiscated. Locker rental is an additional cost. I rented a larger locker for $18. Credit cards are accepted. Overall, there were fewer customers, so I was able to slide on the slides whenever I wanted. Unfortunately, the lazy river was closed on the day I visited, which was very disappointing. The operating hours that day were from 10:30 AM to 3:00 PM, which felt a bit short, but I had a lot of fun.

送迎なしでレンタカーで行きました。駐車場代20ドル。屋根のある場所に停められたので車中が灼熱にならずに済みました。比較的日本の人たちは少なかったです。入場時に荷物検査があり、持ち込めないものを没収されます。ロッカー代は別途かかります。大きい方のロッカーを借りましたが、18ドル。クレジットカードが使えます。全体的にお客さんも少なめで、スライダー系はやりたい時にすべれました。行った日は流れるプールだけがクローズしていてとても残念でした。行った日は営業時間が10:30〜15:00までと短かかったので、ちょっと遊び足りない気がしましたが、とても楽しかったです

Until last year, I participated in sailing with other companies. During my stay at Hilton Grand Waikikian, the schedule was good, so I chose the Aloha sailing departing from in front of the Hilton. The weather was clear, and the crew was cheerful and friendly, making for a fun time. I would like to participate again next year.

昨年までは他社のセーリングに参加していました。ヒルトングランドワイキキアンでの滞在で日程も良く、ヒルトン前の出航のアロハ号のセーリングを選びました。
天気も快晴でクルーも明るくにこやかで楽しい一時を過ごせました。
来年も参加したいと思います。

I would recommend the sand bar trip to everyone coming to the island, from the minute you step onto the boat,the lovely food,fantastic crew,information and spotting the turtles and rays in the ocean.
My mum as mobility issues and the crew were always on hand to ask and offer help and assistance, Sasha and eggy ( William) I think went up and beyond, especially with photos and handing out snorkels etc.
Both mum and myself said it was the best trip of our holidays.
Keep doing what you are doing you are amazing.

We received amazing service my wife and I! We celebrated our 1 month anniversary being married and Armando took outstanding care of us and we had such an amazing time. At the very end of the night we were pleasantly surprised with the song we played for our first dance on our wedding day, we were invited to dance up front and the servers were so enthusiastic and fun the entire time. 11/10 would recommend to a friend and we will be returning next special occasion!!

It was helpful that the cost was lower compared to taking a taxi. Since it was a partner hotel, I was taken right in front of the hotel. Additionally, my flight was changed at the last minute, but they were able to accommodate the time change as well.

タクシーに比べると費用が抑えられたので助かりました。
提携ホテルだったのでホテルの前まで連れもらえました。
また搭乗便が直前で変更になったのですが時間の変更の対応もしてもらえました。

We left our hotel in Waikiki early and arrived in about 50 minutes. The place we got off at was locked, and upon closer inspection, it seemed a bit different, so we walked a bit further and found a sign that said "Check-In," where we waited. However, even when the meeting time came, they didn't arrive for quite a while and showed up 10 minutes later. The explanation was only in English, and I could only understand a little through gestures. At first, I was scared, but once I got used to it, I was able to enjoy horseback riding while feeling the North Shore breeze.

I was fine, but a foreign participant with us seemed to have some issues. My husband said his butt hurt. It was a valuable experience.

早めにワイキキのホテルを出発したところ50分くらいで着きました。降りたところが鍵がかかっており、よーく見てみるとちょっと違ってたので、先の方に行ってみるとチェックインと書いてあったので、そこで待っていました。しかし集合時間になってもなかなか来ず10分後にきました。説明は英語のみで身振り手振りで何となくしかわからない状態で出発。最初は怖かったですが慣れるとノースショアの風を感じながら、気持ちよく乗馬出来ました。
私は何ともなかったのですが、一緒に参加した外国の方はまたズレ？してました。主人は、お尻が痛いと言ってました。貴重な経験が出来ました。

Really great experience and was a highlight for us during our stay in Oahu.

The staff goes above and beyond to ensure you are taken care of.

The cocktails and appetizers served are delicious.

Ample space for everyone to sit and walk around.

This boating adventure was a fun day for our 3 generational family of 15 people ages 8 to 70. The crew was friendly and very helpful, and even had a table reserved for us so that we could all sit together on the way out to the sandbar. The music was exceptional with professional musicians...ukulele and singing. The boat is big and holds a lot of people comfortably. When we got to the sandbar, we were a bit disappointed that they required everyone to wear a life jacket, and there was no deep water snorkeling. I have been out to this area a few years earlier with a different company that took us to a beautiful snorkel area that I had hyped up to my family, so it was a disappointment that his was not the same place. That is the only reason it is not the highest rating. But we soon got over it, and enjoyed a shallow snorkel, and found that the life jackets worked quite well for the shallow water adventure. The snorkel disappointment was made up for by the kayaks, sups, and volleyball play on the sandbar. The weather cooperated that day, and everyone had a blast. We would do it again, although not it was not really a snorkel boat. Many thanks to the staff and crew for all of their efforts.

Great experience, live music, pleasant staff, great views!

We had a great experience touring Lanai! We feel that we really got to see the whole island on our tour. We visited Lanai City, Shipwreck Beach, Garden of the Gods, the Cat Sanctuary, and stopped for beautiful photo opps around the island. Our guide, Russ, was amazing, and really went out of his way to make sure we had a great experience. I would highly recommend!

We had an amazing time. Our boat captain and crew were informative, interactive, and friendly. The views were breathtaking and we thoroughly enjoyed our snorkeling adventure as well! 10 out of 10!! This is a must do while in Kauai!!

There were 4 adults in our group. The novice tour was fantastic. Joe was our tour guide and she was awesome! She made sure we were comfortable before taking off. Explaining every step of the way. Very knowledgeable of the area. There were a couple of challenges along the way (we had never ridden e-bikes before) but it was exactly what I had expected as far as the bike ride went and the tour was even better. If you are a movie buff or just want to see the views it is a great all around. Highly recommend the novice e-bike tour.

I went in January this year as well, but I thought, "Is this really a sandbar?" because the water was so deep that I couldn't see any honu (sea turtles). So, I decided to make a comeback in July, which is the recommended season. I checked the tide graph and participated with high expectations, but I was a bit disappointed upon arrival... The water level was somewhat shallower than in January, but it was still up to my waist, and I couldn't see any sandy beach at all. Nevertheless, the staff really got everyone excited, and I had a decent time. At first, I borrowed a SUP and played around.

In the second half, we formed a line with the participants for snorkeling. And there they were! Sea turtles! So many of them!! My excitement skyrocketed! It was more than just fun; I was a little moved!

On the boat, they provided spam onigiri (one per person), snacks, hot coffee, cocoa, and juice, so you can eat and drink while moving. The staff were all very cheerful and fun people. I'm glad I participated! It can get quite cold during the shuttle bus and boat rides, so it might be better to have long sleeves...

今年の１月にも行ったのですが、ここがサンドバー？って思うほど水深がありホヌも見れなかったので、おすすめシーズンの７月にリベンジしました。
タイドグラフも確認し、期待しながらの参加でしたが、到着時はちょっとがっかり...多少は１月よりは浅かったですが、それでも腰ぐらいまでは潮位があり砂浜は全く見れませんでした。それでもスタッフの方たちが、色々盛り上げてくれてて、まぁまぁ楽しめました。最初はSUPを借りて遊んでいました。
後半は参加者で列をつくってシュノーケリング。いるんですね！ウミガメって！たくさん！！テンション爆上がりでした！楽しかったを超えて、少し感動しました！
船内では、スパムおにぎり（ひとり１つ）、スナック、ホットコーヒー、ココア、ジュースなど置いてあるので、移動中など飲食できます。
スタッフの方も皆さんとても明るく、楽しい方たちでした。参加して良かったです！
送迎バスや船移動中は結構寒いので、長袖はあったほうが良いかも...

I've been on many catamaran snorkel trips on different Hawaiian islands over the years, this one was just OK compared to the others. The things that brought the experience down a bit for my family were the number of people on the boat, it was very crowded, the way food was handled (you're paying handsomely for some chips and a pretty bland sandwich -- they ask you what you want when you sign up for the boat but on the boat it's a free-for-all, so you might end up with something you didn't want or pay for), and lastly (and again) the number of people on the boat. The first 15 minutes of snorkeling was just spent trying to get away from everyone else so you didn't get kicked in the face or torpedoed by some mid-westerner trying to play aquaman by diving under the water and surfacing right into your abdomen. So yeah, it was OK -- wouldn't do it again for the price though.

I had a great experience seeing sea turtles. The crew's energy was fantastic. The hamburger was also delicious.

Since you can get sunburned a lot, please apply sunscreen generously!

ウミガメが見れてとてもいい体験ができました。船員の方のテンションも最高でした。ハンバーガーも美味しかったです。

日焼けめちゃくちゃするので日焼け止めはめちゃくちゃ塗ってください！

While riding a buggy, I toured filming locations like Jurassic World, and the views of the ocean and mountains from there were absolutely stunning!

I also had a lot of fun driving through bumpy roads and shallow river-like areas with the buggy!

There was a bit of waiting time before and after the activity, but there were places to eat and souvenir shops, so I didn't have any idle time, which was great!

　バギーを乗りながらジュラシック・ワールド等の撮影地を周るのですが、そこから見る海や山がとにかく絶景でした！

　そして凸凹道や浅い川のようなところをバギーで通ったりし、凄く楽しかったです！

　アクティビティの前後の待ち時間が少々ありましたが、食事を食べれるところやお土産屋さんもあり、暇な時間ができなくて良かったです！

The reception staff and the activity coordinator couldn't speak Japanese, but they were very polite and provided clear instructions, which made me feel very reassured!

The activity itself was also very interesting, and the coordinator was very engaging, which made me extremely satisfied!

　受付の方もアクティビティ担当の方も、日本語は話せませんでしたが、凄く丁寧に教えて下さりとても安心できました！

　またアクティビティ自体もとても面白く、担当の方も盛り上げて下さり大変満足です！

We participated as a couple, and although we don't speak much English, it wasn't a problem at all. The reservation confirmation emails were all in English, but with Google Translate, we were able to understand the meeting location perfectly. We took the bus from our hotel in Waikiki to the nearest stop and walked about five minutes to the port. (By the way, a local Japanese person informed us that Google Maps provides the most accurate bus schedules and stop locations, and they were right—it was very convenient.)

The boat is named Moana, and there is a tour sign in front of the boat, making it easy to find. However, as others have mentioned, we had to wait about 20 minutes from the meeting time, which made us a bit anxious. (Most participants arrived more than 15 minutes late. Is it just Japanese people who are punctual? Haha.)

Once the tour started, the explanations were only in English, but I understood that we shouldn't go to the back of the boat, we should keep a certain distance if turtles approach, and when the staff called out "Moana," we should board the boat. I could only understand these points, but it wasn't a problem at all.

We were able to see many turtles up close! There were also five or six other tour boats in the same area, with dozens of people entering the water, so it was a bit challenging to swim without bumping into others. However, there were plenty of turtles to see, and it was adorable to watch them come up to the surface for air. We also saw several types of fish.

Just keep in mind that it wasn't the colorful small fish swarming around the coral that you might typically imagine with snorkeling; it was primarily a turtle-focused tour, so it's best to go with that understanding.

Similar tours with Japanese-speaking staff seem to cost around $120, but if the content is not significantly different, I think this tour is a great deal.

Overall, we were very satisfied!

夫婦で参加し、英語はほぼできませんがほとんど問題ありませんでした。
予約連絡メールもすべて英語ですが、Google翻訳でしっかり集合場所も分かるので、ワイキキのホテルからザバスで最寄りまで行き、港を5分ほど歩いて到着しました。（ちなみに、ザバスの時刻表やバス停の場所はGoogleの経路検索が一番正確だと現地の日本人に教えていただき、その通りですごく便利でした。）
モアナという名前の船で、船の前にツアーの看板も出てるのでわかりやすいです。
ただ、他の方も書いているように集合時間から20分ほど待たされたので少々不安にはなりました。（そもそも参加者もほとんど15分以上遅れてきました。時間守るのは日本人ぐらいなんでしょうか？笑）

ツアーが始まってからも英語のみの説明ですが、船の後ろには行かないこと、亀が近づいてきても一定の距離を取ること、スタッフが「モアナー」と呼び込みかけたら船に上がること、ぐらいしか理解できなかったですが何ら問題なかったです。

実際に亀を間近でたくさん見れました！
他のツアーの船も5，6隻同じ同じ場所でそれぞれ数十人が海に入るので人にぶつからないように泳ぐのが少し大変ですが、何匹も亀がいるのでしっかり見ることができました。海面に息継ぎに上がってくるのが可愛かったです。
他にも数種類のお魚も見ることができました。

ただ、よくシュノーケルでイメージする色とりどりの小魚が珊瑚に群がるような感じではないので、あくまで亀主体のツアーという理解で行かれた方が良いです。

日本語スタッフがいる類似ツアーは120ドルするようですが、もしも内容にあまり差がないようならとてもお得だと思いました。

全体的には満足です！

We had an amazing time riding the ATV. Our tour guides were great and kept us entertained. The views are great and the information was interesting. We will be coming back.
The only thing I would recommend is having a tour guide in the back as well as in the front. We had someone stay behind for about 10 minutes and there was no one to guide us in the back. Also please make the ATV's suitable for short people. I couldn't drive it, because I couldn't reach the peddles.
But over all an great experience. Loved it!!!!

The Star of Honolulu was awesome… what a great time me and my wife had… nice big ship lots of room… and what a show at the end… they do a great job getting us all in position out on the water for the sunset. I would highly recommend this option for a dinner sunset cruise… plenty of helpful staff and dinner service was superb…!!!!

Me and my wife did this for the first time ever… it was a great experience… Hawaiian Parasail is the one to choose when doing this … everyone was great… easy place to find and very helpful and smooth check in… right next to the Hilton Hawaiian Village… just amazing views on the 1000 ft option… the guys on the boat knew what they were doing and did a great job… we would choose them again in a second…!!!!!!