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Hawaii
I participated in the Twilight Standard tour with transportation on November 23. The guide Hiroe on the way was very informative! It was a lot of fun! The evening at the Polynesian Cultural Center was magical. The staff were all students who greeted us with smiles. The dinner was served buffet-style, and the meat was cut right in front of us! It was very delicious ( ^ω^ ). The show was dynamic, and even the standard course was plenty enjoyable!
11月23日にトワイライトスタンダード送迎付きに参加させていただきました。
行きの送迎の添乗員のヒロエさんの案内は大変勉強になりました！とても楽しかったです！
ポリネシアン文化センターの夜は幻想的でした。働いている方々は学生さんばかりで笑顔で対応をしていただけます。夕食もビュッフェ形式でお肉もその場で切り分けてもらいました！
とても美味しくいただきました( ^ω^ )
ショウもダイナミックでスタンダードコースでも十分楽しめます！
Translated by OpenAI
Got the ambassador pkg and the prime buffet. Most folks didn't get the prime buffet. Really enjoyed our time. For me the ambassador package and prime buffet option was really worth it. Even though I had the rental car I took the bus from Waikiki. I think the bus is a must since it was informative and enjoyable and funny and set the stage for fun. Veltra was awesome. They can easily get you booked and all set to go.
It was very convenient to depart from the beach in front of the Sheraton Hotel where we stayed. There were about 50 people on board, and we were the only four Japanese. All the crew and other passengers looked foreign, and the language was English ONLY, so we couldn't understand the detailed explanations at all, but it actually made it feel more like we were abroad, which was fun.
Feeling the wind and the splashes of the waves while watching the sunset over Waikiki Beach created a sense of unity that you can't experience on a large ship, and it was the best.
Although there is a restroom available, it seems you have to open a lid about 50 cm on the deck and go down a vertical ladder (I saw two men go down), so I wouldn't recommend it for women.
私たちが泊まっていたシェラトンホテル前ビーチからの出航でとても便利でした。
定員50人ほどで、日本人は私たち4人だけ、クルー他乗客全員見た目も外人、言葉も英語ONLYで、細かな説明などはサッパリわかりませんでしたが、反って外国に来た感おお有りで楽しかったです。
風と波しぶきを感じながら、ワイキキビーチの夕暮れ、サンセットを見られて、大型船では味わえない一体感が最高でした。
お手洗いは有りとなってますが、デッキにある50㎝くらいの蓋を開けて、垂直はしごを降りていくようで（男性が2人ほどいかれてましたが）女性にはおすすめできません。
Translated by OpenAI
this cruise was bueatiful simple and just perfect. it was tight on space though. overall vary happy :-D
I took my friend on this dinner cruise for her birthday gift and it was very enjoyable. Every time I'm on the Makani Sunset Dinner Sailing Cruise alway over the top amazing, the atmosphere aboard was terrific with great music and great crew. The crew was fabulous! The night views from cruise were tremendous and the food was very well done too. If you want something special while in Hawaii, you should go. You can also enjoy the beautiful sunset from offshore. Only advice I would give is they start serving food almost as soon as ship pulls out of port, it is almost dark. Interrupt your dinner to go out on deck to take pictures. I feel like I did not get enough pictures of sunset because it seemed to get dark very fast.
I have always wanted to take a cruise in Hawaii and came across the Makani Sunset Dinner cruise and it seem like a great deal so I instanty booked it. They also offer shuttle service from Wakkiki which I took advantage of. I received a detail confirmation on the cruise, as well as a phone call confirmation. This felt very professional of the company. The cruise ship captain and crew was also very friendly, professional and made sure we were all having a great time! The weather was great and overall great experience. The food was buffet style, the offering was simple but the food was good. You get 2 drink tickets and it's good for any drinks. You can purchase additional drinks afterwards but the cost is very reasonable. I had fun and would recommend for anyone that wants a short cruise to see the island from the ocean. Thank you for great experience!
Our friends who had previously been to Hawaii, said that we MUST do one of these sailing cruises on a Friday night. They weren't wrong! This is a MUST do!
This sunset dinner sailing cruise was awesome! 9/10 I'll break it down.
The crew had charisma, they had explained everything in detail and they were extremely approachable for any questions. Excellent service! 5/5
The food was great! Island style means buffet style - my wife and I definitely weren't hungry at the end of the night! They even had cookies out for dessert! 5/5 on my books for food!
They didn't have a blender, but that didn't stop the bartender from making a mean Mai Tai! They had a wide selection of beer, spirits, cocktails and soft drinks. I tried a High Tide as suggested by the bartender, amazing! Personally I like my crushed ice. Still good though, for Drinks I gave a 4/5.
And most importantly the view of the fireworks was spectacular! Perfect view, the catamaran was right in front of the fireworks - everyone on the vessel could see the fireworks, there was no crowding. 5/5
Everything was excellent! The weather didn't cooperate, but the captain was nice enough to offer opportunities to reschedule for another night without any charges. Unfortunately this was our last chance to go, and thankfully they were up for it if we were! Everyone was so friendly and the drinks were great. The service was very prompt and even with the monsoon weather we were having it was still an awesome time on the water. We had a blast!!!!
We booked a sunset cruise for our family.
We arrived at the meeting point 10 minutes before the scheduled time, but even after the meeting time had passed, neither the boat nor the staff showed up. I called the tour company, but it went to voicemail. The payment had been processed via credit card two months prior, which made me very worried.
In the end, we waited for an hour past the departure time and were informed via email the next day that it had been canceled.
As a result, we wasted precious time on our last day in Hawaii, and it left us with a very unpleasant memory.
I recommend keeping this in mind when making a reservation.
家族でサンセットクルーズを予約しました。
当日10分前から集合場所にいましたが、集合時間を過ぎても船も係員も現れず、催行会社に電話を掛けるも留守電応対。
2ヶ月も前に代金はクレジット決済されており、非常に心配になりました。
結局、出発時間過ぎまで１時間も待たされ、メールの返信で翌日になって中止になった事を知らされました。
この為、ハワイ最終日の貴重な時間を無駄に過ごし、後味も非常に悪い思い出となりました。
こうした事があることを念頭に置き、申し込まれる事をお勧めします。
We sincerely apologize for the inconvenience caused during your valuable time on your last day in Hawaii.
As we mentioned in a separate email, according to the report from the operating company, we attempted to call your hotel room around 10 AM on the day of your scheduled activity to inform you of the cancellation. However, since we were unable to speak directly with you, we left a message on your voicemail.
Normally, in the event of a sudden cancellation, we should inform you through all possible means, including a call to the hotel. If we had been able to communicate this to you in advance, you would not have had to make the trip to the location. We also sincerely apologize for the anxiety caused by the inability to connect with you despite your efforts to reach the operating company.
We will take strict measures with the operating company and strive for further service improvement in the future.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度は、ハワイ最終日の貴重なお時間にご迷惑をおかけしましたこと深くお詫び申し上げます。
別途メールでもご案内させていただきました通り、催行会社からの報告によりますと、当日午前10時頃にご滞在ホテルのお部屋にキャンセルの旨のお電話を差し上げましたが、直接お話しできなかったため留守番電話にメッセージを残させていただいたとのことでございました。
本来であれば、急な不催行が決定した場合には、ホテルへのお電話はもちろんのこと、可能な限りあらゆる方法で事前にお客様へご案内する必要があり、当日も事前にお伝えすることができていれば現地までご足労いただくこともなかったと存じます。
また、催行会社に連絡いただいたにもかかわらず電話が繋がらながらず、不安を助長する結果となり誠に申し訳ございません。
催行会社には厳重に注意し、今後さらなるサービス向上に努めさせていただきます。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Translated by OpenAI
A Fun, also on rainy days!
We booked the firework dinner cruise a few weeks before we started our trip to Hawaii.
The transportation from the hotel to the marina (small extra fee) was on time and near our Hotel.
The catamaran was nice und clean. After entering the boat the crew briefed us about the security on board.
Due to the calm, we couldn`t sail but the engine was powerful enough to have fun.
The dinner started shortly after leaving the marina.
We had springrolls,chicken, rice and vegetables. Everything was tasty and well cooked.
We specially like the miniwraps.
After Sunset we had a nice view to Waikiki-beach.
The firework started ontime and we had a place in the first row, very close to it.
On the way back to the marina we had some cookies and drinks.
We had a fun evening and enjoy our stay an board. Next time we wanna do it again.
I'm always nervous booking something online and it was wonderful when we got off the plane to have our greeter right there in plain site. This was a surprise for our guests traveling with us and was a very nice welcome to Hawaii. The greeter was absolutely lovely but we couldn't understand her because she seemed to speak in a whisper. Maybe our hearing was off from the engine noise of 11 hours flying to get there. I was expecting an orchid lei and instead got the big brown nut lei that looks like chocolate. I guess that's better because it will last forever as a souvenir even though the flowers are much prettier. I would use them again but just ask that the greeter try to speak a little louder.
Wonderful day. Outstanding presentation. Highly recommended to others.
The Holokai beached itself with time to spare and after a quick clean up on board when the previous group departed( the boat, not died), there was a name check and then with footwear secured in boxes to be taken on board, we climbed the steps and got underway. There was the usual safety briefing re life jackets and areas to stand and not stand in, then the bar was open and the cocktails were served - delicious. The sea was a bit choppy but it didn't detract from the awesomeness of sailing, drinking cocktails and watching fireworks - with my wife. It doesn't get any better. The crew were great and I got the feeling that even though we were drinking, they wouldn't allow it get out of hand. Very professional and very enjoyable.
I've never expected such a great things on this because I cancelled other cruise activity (Atlantis) and there were not enough reviews on Holokai Catamaran Sunset cruise. But right now, I strongly recommend this for everyone. I don't know how romantic and luxurious big cruises are, but can say definitely NOT BETTER THAN THIS!! Crews were nice, cruise duration was enough and people were not crowed so that we could enjoy our time & place enough. If I visit Hawaii again, I'll do this again. Thanks for your effort!!
Eddie.
Great food, great show! You are truly catered to and the scenery was breathtaking
I participated with the standard plan, and it was sufficient. The food was delicious, and there were many varieties. Although the viewing seats were at the back, the distance was still close enough to be satisfactory. There was no Japanese guide on the return bus, but there was an explanation on the way there, and the driver was kind, so I didn't have any issues. I want to go during the daytime next time!
スタンダードプランにての参加でしたが、十分でした。料理も美味しいし、種類も沢山ありました。観賞席は後ろですが、それでも距離は近いので十分でした。帰りのバスは日本人の案内はないですが、行きに説明もあったり、運転手さんも親切だったので困りませんでした。
今度は昼間から行きたいな♪
Translated by OpenAI
The Friday night cruise food was very good and the dancers and live band were excellent. It was a fun filled evening with an opportunity to meet new friends from around the globe.
I participated in an evening tour with a friend. First, on the bus to the Polynesian Cultural Center, the guide provided various interesting explanations about Hawaii, which was both enjoyable and educational. They even used an iPad to show images for better understanding. The buffet wasn't specifically Polynesian cuisine, but it was a typical buffet and delicious.
The highlight was definitely the show! I had a great time! Although it was the standard course, we were able to sit in the third row from the front, which made it feel very immersive! The show has a storyline, so it kept us engaged throughout. There was a pamphlet distributed on the bus with a summary, making it easy to follow the story. After the show, there was time to take photos with the performers, and I was able to take a picture with the main star.
On the way back, there was no guide, but there was someone directing us in the bus parking lot, which was reassuring. I was able to relax and sleep comfortably on the return bus. The dances in the show really made me feel the essence of Hawaii, so it's definitely worth participating!
友人と二人で夕方出発のコースに参加しました。
まずポリネシア文化センターに着くまで、バスのなかでガイドさんがハワイに関するいろいろな説明をしてくれておもしろかったし勉強にもなりました。iPadを使って画像で説明してくれたりもしました。ビュッフェは特にポリネシア文化の料理などとゆうわけではなく、よくあるようなビュッフェでしたが美味しかったです。
そして一番の楽しみのショー☆とっても楽しめました‼︎スタンダードコースでしたが前から3列目に座ることができ、迫力を感じました‼︎ショーがストーリー立てられているので飽きることなく楽しめます。行きのバスの中で配られるパンフレットにあらすじが書かれているので話は簡単に理解できました。ショーのあとには出演者と写真を撮れる時間があり、主役の方と写真を撮ることができました。
帰りはガイドさんはいなかったのですが、バスの駐車場で誘導して下さる方がいたので安心ですし、帰りのバスでは車内でゆっくり眠ることができました。
ショーの中のダンスがハワイを感じることができるので参加する価値ありです‼︎‼︎
Translated by OpenAI
This was my first time attending. I reserved a premium seat. I'm not sure how much of the seating is taken up by the premium seats, but I was guided to the front row on the second floor, directly in front. Therefore, there was nothing to obstruct the show, and I enjoyed it 120%. At the end, Elvis came to our seats and shook hands, which was a fantastic experience as an entertainer.
Additionally, there were authentic performances featuring Gaga, Michael, hula dancing, fire dancing, and more. It was a lot of fun.
初めての観覧です。プレミアシートで予約しました。プレミアシートが席のどの程度を占めているのか分かりませんが、2階の最前列で真正面の位置に案内されました。従って、ショーを遮るものはなく120%楽しめました。ラストの方でエルビスが席まで来て握手をするなど、エンターテナーを満喫しました。
その他、ガガ、マイケル、フラダンス、ファイアーダンス等、本格的なショーでした。
楽しかったです。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely hope that you will visit us again when you come to Hawaii.
この度は、ご来場頂きまして、誠にありがとうございます。楽しめて頂けたご様子で、私どもも大変嬉しく思っております。また、ハワイにお越しの際には、ご来場頂けます様、スタッフ一同心よりお持ち申し上げます。
Translated by OpenAI
The boat had a bar and restrooms, so I thought it might be a large vessel, but it turned out to be a wide open-deck boat! I accidentally came in sneakers, but as mentioned in the instructions, you walk through shallow water to board. Depending on the wave height, you might get wet up to your knees, so I definitely felt that short, easy-to-roll-up clothes and easy-to-remove sandals are necessary. It also seems like having a towel would be good since your feet get wet when disembarking.
They take photos of each group as you board. It seems that you can purchase them if you want one when you disembark.
With a cheerful and handsome captain's greeting, we set sail! After a brief explanation, the crew served us Mai Tais. The boat sways quite a bit when the waves are high, so be careful not to drink too much!
The atmosphere was enhanced by good music and the beautiful views of Waikiki; cruising on the open deck was truly an elegant experience. It was a stunning sunny day, and we were able to see a beautiful sunset. If I have the chance to come back to Hawaii, I would love to repeat this experience!
バーもあってトイレもついて…なので大きい船なのかなぁと思っていたら、オープンデッキの幅広の船でした！うっかりスニーカーで来てしまったんですが、案内に書いてた通りに乗るときは浅瀬を歩きます。波の高さによっては膝くらいまで濡れるときもあるので、丈の短い服が捲れる服、脱ぎやすいサンダルが確かに必要だなぁと感じました。降りるときも足濡れるのでタオルとかあった方が良さそうです。
乗り込む際には１組ずつ写真を撮ってくれます。降りる際に欲しい人は購入できる仕組みになってるようです。
陽気でイケメンキャプテンの挨拶と同時にセーリングは出発！一通りの説明のあとクルーがマイタイを振る舞ってくれます。波が高いと船も結構揺れるので飲み過ぎには注意！
雰囲気の良い音楽と美しいワイキキの景色、オープンデッキでのクルージングはまさに優雅な時間でした。この日は見事な晴天で、美しいサンセットが見れました。またハワイに来る機会があればリピートしたいです!!
Translated by OpenAI
I thought I could experience more "culture" when I revisited after 20 years, but it felt like both the park and the shows were too modern and sophisticated. The luau dinner was great, as I was able to enjoy a meal unique to Hawaii.
20年前に訪れたときはもっと“文化”を体験できたと思い再訪しましたが、園内もショーも現代風というか洗練されすぎているような気がしました。
ルアウディナーはハワイならではの食事を味わうことができてよかったです。
Translated by OpenAI
I had a great time on the cruise! I would highly recommend it for anyone who likes to drink! We had a beautiful scenery and the boat was so well maintained! The two gentelman that were in charge of the boat were very hospitable and took great care of us!
The dancers were amazing. The food was delicious. We did this luau the first night of our trip. Do not miss this!!
I was looking forward to the Polynesian show, but we spent an hour around the hotel before departing for our destination. The highway was congested, and when we arrived, there were only 30 minutes left until the show. The woman who guided us got off the bus and immediately walked into the venue without looking back, only turning around to say something in a quiet voice that I couldn't hear. I couldn't help but think, "Can't you hear me?" My mood soured. After eating, we were told to take our seats in 30 minutes. The food felt like leftovers! They had already started cleaning up, and there was no room to relax. The tour guide was the worst. It's a shame because the show was good.
楽しみにしていた、ポリネシアンショー
でしたが、ホテル周りで1時間その後目的地へ出発高速混んでいて、着いたらショーまで30分。
案内した女性がパスから降りるなり、スタスタ振り向きもせず館内に入っていく、振り返って小さな声で何か話している。後ろには聞こえない。
思わず、きこえないのですか！
というど機嫌が悪くなり、
食事を食べて、30分ごには席に着いてください。
食事はなんか残り物みたい！片付けも始まっていて、ゆとりなんかありゃしない、最悪な添乗員でした。ショーは良かった。だけにざんねん。
Translated by OpenAI
This was, by far, the best 50 dollars I spent on my trip to Hawaii. Captain Ryan and Philippe were fun, safe, and on top of customer service!
I asked a friend living in Hawaii if there was a place where families could go to see a Hawaiian show, and they recommended this show!
The first part of the show was quite relaxed. My dad seemed to be wondering when it would really start (laughs). Also, the MC spoke in English, so I think those who don't understand English might not catch what was being said at all...
The seats were perfectly fine even at the cheaper price! However, the seats were quite close to the strangers next to us, making it a bit difficult to move around (´･_･`).
The show itself was really impressive and powerful in the second half. The first part might be a little boring, though.
The buffet had a lot of variety, and as a meat lover, it was fantastic for me! There were also vegetables, fruits, and rolls, so I think even those who aren't fond of American food will find something to eat!
ハワイ在住の知り合いから、家族で行けてハワイアンショーが見れるところはないか？と聞いたところ、このショーを教えてもらいました！
最初のショーが結構ゆったりしていました。父は結構まだかみたいな雰囲気でした（笑）そして、MCは英語なので、英語分からない方は何を言ってるか全然わからないと思います、、
席は安い方でも全然十分でした！ただ隣の見知らぬ人ともかなり席が近くて少し動きずらいです(´･_･`)
ショー自体は後半はすごく迫力のある素晴らしいショーでした。途中までは少し退屈かもしれないですね。
ビュッフェもたくさん種類があり、お肉好きの私にとっては最高でした！野菜やフルーツ、巻物などもあったので、アメリカの御飯苦手な方でも少しは食べるものがあると思います！
Translated by OpenAI
We were greeted at our hotel by a Cruise rep and his trainee who had a wonderful smile. We were taken to our boat and directed to our seats by a wonderful staff who all greeted us with the traditional "Aloha". The Cruise rep and his trainee (Smiley) cited on our table with tremendous professionalism and friendliness making our cruise very pleasant. The food was perfect for this cruise and everything was brought to our table in perfect order. The floor show was spectacular and it was fun seeing the traditions of dance and music. We started off during daylight and cruised the beautiful skyline of Waikiki Beach and Honolulu in the dark. Everyone had a chance to spend time outside on several different viewing areas. This was a great dinner cruise and we highly recommend it to people of all ages.
The Polynesian Culture Centre is a definite must see while in Oahu. The true culture of Hawaii and great fun! Extremely knowledgable staff and very friendly and helpful. Loved it!
My friend and I had a great time. Having a personal tour guide just made it that much more special. King, our personal guide, was a wonderful addition to a fantastic day. Getting reserved seating at all the shows was excellent. There was so much to see and do and you can learn so much about the different people that make up the Polynesian Islands. I can't say enough good things about King, he was so helpful and nice. The luau wasn't what I expected. But the food was good and the show was great. It made for a long day, but there was never a dull moment. I was hoping to get a shot glass as a souvenir for my brother-in-law, he collects and displays them, so was disappointed when I found out they don't sell them there. So it was very hard to find him a gift.
I definitely recommend anyone going to visit Hawaii have to spend a day at the Polynesian Cultural Center. And the Ambassador Package only makes the day that much more special.
This was my third time in Hawaii, but my husband really wanted to go, so we made a reservation through this site. The bus guide was quite talkative. He seemed a bit harsh at times, but it was okay. There were no issues with the sightseeing information along the way, the park, or the explanations on the return bus.
Inside the park, a student from a nearby university accompanied us and provided explanations in Japanese. We had a lot of fun dancing hula, watching shows, and riding boats. However, we could hardly understand the English being spoken during the show, so we secretly listened to a guide who was leading a school trip translating for the students, which was amusing.
After the park tour, we had a meal. We opted for the deluxe option, and it felt like it was about what we expected. The roast beef was delicious, but it was quite large, enough to fill us up on its own.
The advantage of the deluxe option was the quality of the show seating, where we could really feel the dancers' expressions and the heat of the flames up close. Even without understanding the words, we enjoyed it thoroughly. The ice cream we had in between was also delicious. I noticed that many people mentioned the return bus in their experiences, but we had no issues at all getting back.
After returning home, I realized that the deluxe option was supposed to come with a DVD souvenir. I wonder where we could have received that?
ハワイは３回目でしたが、夫が、是非行きたいということで、このサイトで予約しました。よく喋るバスのガイドさん。少々あたりがキツイ感じでしたが、まぁいいかな。途中の観光案内や、園内、帰りのバスの説明などは問題ありませんでした。
園内は、近くの大学の学生さんがずっとついて日本語案内してくれます。フラを踊ったり、ショウを見たりボートに乗ったりでかなり楽しめました。ただ、私達はショウで話している英語がほとんどわからなくて、たまたま修学旅行を引率していたガイドさんが、学生さんに訳して聞かせているのをこそっと聞いていました笑。
園内ツアーの後食事になるのですが、デラックスにしていましたが、まぁこのくらいなんだろうな、という感じ。ローストビーフがおいしかったですが、大きくてそれだけでいっぱいになるほど。
ただ、デラックスのよさはショウの席のよさにあり、ダンサーさんの表情から炎の熱さまで本当に間近に感じました。言葉はわからなくても、充分に楽しめます。合間で食べたアイスも美味しかったです。体験談には、帰りのバスについて書いている方が多かったので気になったのですが、全く問題なく帰る事ができました。
帰国してから気づいたのですが、デラックスだとDVDのお土産付き、だったはず。一体どこでもらえたんでしょうか？
Thank you very much for participating in the tour.
We also appreciate your enjoyment of the Polynesian Cultural Center.
Regarding the DVD, we have confirmed with the local operating company that it was inadvertently not provided.
We sincerely apologize for not being able to deliver it, despite it being included in the deluxe package you participated in.
As mentioned in a separate email, we will responsibly send the DVD to you by mail.
Based on your valuable feedback, we will strive to provide even more satisfying services in the future, so we appreciate your continued support.
Thank you very much for taking the time to share your experience.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
また、ポリネシア文化センターをお楽しみいただきありがとうございます。
DVDにつきまして現地催行会社に確認をとらせていただきましたところ、渡し忘れていたとのことでございました。
ご参加されましたデラックスパッケージに含まれているにも関わらず、お渡しできませんでしたこと、お詫び申し上げます。
別途メールにてご連絡させていただいております通り、DVDは責任をもって郵送させていただきます。
お客様からの貴重な体験談を元に、更にご満足いただけるサービスを提供出来るよう努めて参りますので今後ともよろしくお願いします。
お忙しい中、体験談のご投稿、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Translated by OpenAI
