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All Reviews for Airport Transfer & Services in Hawaii

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3306 reviews

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's smooth. スムーズです

Reviewed by: ともこ

They were at the luggage pickup location and found it right away! I really appreciate them carrying my heavy luggage without a hint of displeasure.

荷物の受け取り場所にいてくれて、すぐに見つけてくれました!
重い荷物を嫌な顔一つせず運んでくれて大変感謝です。

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Packages: 空港→ワイキキ
Attended as: Families
Posted on: 2017/08/09
Activity Date: 2017/08/03

【空港送迎】ダニエル・K・イノウエ国際空港 ⇔ ホテル リムジン貸切送迎サービス 2つの車種から選べる!<ワイキキ地区>

Fine 良い

Reviewed by: KEI

The arrangements were smooth. The pick-up and drop-off after arrival were also seamless, making it very convenient and a great value for the price. I will definitely use this service again next time.

手配までもスムーズです。到着後もスムーズに送迎してもらえるので料金もお得で大変便利でした。次回もまた利用させて頂きます。

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Packages: 空港⇒ホテル<車種指定無し/7名乗り>
Attended as: Couples
Posted on: 2017/08/08
Activity Date: 2017/08/03

Honolulu Cruise Ship Shuttle by Roberts Hawaii [Open Soon]

Efficient service

Reviewed by: Travelfreak

Punctual, professional, friendly, knowledgeable great in everyway

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Packages: Pier to Waikiki Hotels
Attended as: Couples
Posted on: 2017/08/08
Activity Date: 2017/08/05

Kona Airport Shuttle Transportation (KOA) by Roberts Hawaii [Open Now]

Very kind

Reviewed by: Jae Min Sim

I visited Kona firstly. So I confused where i can take shuttle. But they waited kindely for me. Thanks

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Packages: [Arrival] Airport to Hotel
Attended as: Solo Travelers
Posted on: 2017/08/07
Activity Date: 2017/07/16

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Satisfaction. 満足

Reviewed by: sora

The hotel's location was right in the middle of Waikiki, so our arrival time was a bit delayed. The bus is easy to understand, making it easy to find.

ホテルのロケーションがワイキキの真ん中だったこともあり、到着時間が少し遅れました。バスはわかりやすいため、見つけやすいです。

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Packages: ワイキキ→空港
Attended as: Solo Travelers
Posted on: 2017/08/06
Activity Date: 2017/07/04

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was comfortable. 快適でした

Reviewed by: たかぴ

I was taken from Honolulu Airport to Outrigger Beach, and although it was a shared ride, it was comfortable and great. The wait time was short, and I definitely want to use it again next time.

ホノルル空港からアウトリガービーチまで乗せてもらいましたが乗り合いでしたが快適でよかったです。待ち時間も少なく次回もぜひ利用したいと思いました。

  • 社内からの写真です

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Packages: 空港→ワイキキ
Attended as: Couples
Posted on: 2017/08/05
Activity Date: 2016/10/12

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Due to traffic... 渋滞で...

Reviewed by: リラコ

The scheduled pick-up time had passed, and I was quite anxious when a car from another tour company, Roberts, arrived. When I explained the situation to the driver, he called the assigned driver and informed me that they were delayed due to traffic but that everything was fine. Thanks to that, I was able to wait with a bit more peace of mind, but in the end, I waited for nearly 30 minutes. It was quite nerve-wracking, but for some reason, the driver was very cheerful, and the atmosphere in the car was very pleasant; everyone seemed to be having a good time (we were the only two Japanese people).

迎えの予定時間を過ぎても車が来ず、かなり不安になった時に別ツアーのロバーツの車が。
ドライバーの方に事情を話すと担当のドライバーに電話をしてくれて「渋滞で遅れているけど大丈夫」とのことでした。
おかげでやや安心して待つことが出来ましたが結局30分近く待ちました(^^;
かなりドキドキさせられましたがなぜかとても陽気なドライバーさんで車内はとても和やかで皆さん楽しそうでした(日本人は私たち二人だけでした)

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Packages: ワイキキ→空港
Attended as: Couples
Posted on: 2017/08/04
Activity Date: 2017/05/08

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Comfortable 快適

Reviewed by: ブースカ

The pickup time was perfect. Since I registered my flight number, they stopped and dropped me off at each airline without me having to say anything. The shuttle was spacious and comfortable.

ピックアップ時間もぴったり。
便名を登録しているので何も言わなくても
航空会社毎に止まって降ろしてくれます。
大きめのシャトルで快適でした。

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Packages: ワイキキ→空港
Attended as: Solo Travelers
Posted on: 2017/08/04
Activity Date: 2017/08/01

Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

Beautiful Honeymoon Leis!!

Reviewed by: Barbara Williams

We had your stunning leis delivered as a surprise to our son and Daughter-in-law at Honolulu Airport. Beautiful! Great surprise! Thank you so much. We will certainly use your company again!!

Reply from activity provider

Aloha Barbara!

Thank you for that wonderful review! Your greeter, Raychel, has been with us delivering aloha for some years now. She was happy to have "lei'd" Sean and Susie because the surprise meant so much to them. We hope they had a wonderful time here on the islands!

Mahalo!
-- Jesse I.

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Packages: Classic Orchid Lei
Attended as: Couples
Posted on: 2017/08/03
Activity Date: 2017/07/31

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Budget shuttle bus 格安送迎シャトルバス

Reviewed by: ケリー

I requested a transfer from Honolulu Airport to the hotel. I thought it would be smoother and more efficient with a small group rather than going through a travel agency, but the pickup car didn't arrive for 40 minutes. When it finally did arrive, it still didn't leave and waited for other passengers from different flights before departing. There was way too much waiting time! Time is money.

ホノルル空港からホテルへの送迎をお願いしました。
旅行会社にお願いするよりも、きっと、少人数でスムーズ、無駄な時間がないかと思いましたが、到着40分も迎えの車は来ない、ようやく来たかと思ったら、まだ出発せず、他の便⁉︎のお客さんをまってから出発。待ちぼうけの時間がありすぎ‼︎時は金なり。

Reply from activity provider

Thank you very much for participating in the tour. However, we sincerely apologize for the inconvenience caused during your trip, which you were looking forward to.

Upon confirming the situation with the local operating company, we found that after your flight arrived at 12:55, you had to wait before boarding the shuttle. We are truly sorry for this delay. Together with the operating company, we will strive to improve our services to ensure that we provide you with a smooth and comfortable transfer experience.

Thank you for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team

この度はツアーにご参加いただき誠にありがとうございます。
しかしながらせっかく楽しみにされていたご旅行中にご迷惑をおかけいたしましたこと深くお詫び申し上げます。

当日の状況を現地催行会社に確認させていただきましたところ、お客様のフライトが12:55に到着された後、シャトルにご乗車いただくまでお待たせしてしまい、誠に申し訳ございませんでした。お客様にスムーズで快適な送迎サービスがお届けできるよう催行会社共々、サービス向上に努めてまいります。

お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム

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Packages: 空港→ワイキキ
Attended as: Couples
Posted on: 2017/08/02
Activity Date: 2017/07/28

Honolulu Cruise Ship Shuttle by Roberts Hawaii [Open Soon]

Great shuttle service

Reviewed by: Rich

We were met at the baggage claim in the airport for trip to cruise ship and
they also were available when exiting the cruise ship. Drivers were very
friendly, comfy air-conditioned transport.

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Packages: Pier to Airport
Attended as: Families with Young Children
Posted on: 2017/08/01
Activity Date: 2017/07/29

Lihue Airport Shuttle Transportation (LIH) by Roberts Hawaii [Open Now]

Thanks

Reviewed by: Hanna

We are lucky to find shuttle like Roberts Hawaii,thanks

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Packages: [Departure] Hotel to Airport
Attended as: Couples
Posted on: 2017/07/30
Activity Date: 2017/07/08

Kona Airport Shuttle Transportation (KOA) by Roberts Hawaii [Open Now]

Good ride

Reviewed by: Frank

Driver was on time. Had a relaxing ride. Arrived on time to airport. Driver gave directions and locations around airport. Thanks.

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Packages: [Departure] Hotel to Airport
Attended as: Solo Travelers
Posted on: 2017/07/29
Activity Date: 2017/07/07

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The pickup was on time. 時間通りのピックアップでした

Reviewed by: ひろこ

The morning departure had an early meeting time, but it was on schedule. Since we arrived at the airport a bit early, I think it's fine to be about 30 minutes late.

午前便で朝早い集合でしたが、時間通りでした。
空港到着が気持ち早いので、30分くらい遅くても良いと思います。

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Packages: ワイキキ→空港
Attended as: Friends
Posted on: 2017/07/29
Activity Date: 2017/07/04

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

A stable sense of security. 安定した安心感

Reviewed by: くませんぱい

Every time I travel to Hawaii, I either use a round trip or go from Waikiki to Honolulu Airport. This time, I used a rental car from Honolulu Airport to Waikiki, so I used it for my return. If you enter your departure time from the airport, the confirmation email will include the pickup time, which is convenient because you don't have to calculate when to head to the airport yourself. They always arrive on time, so it's reassuring!

毎回、ハワイの旅行の時は往復かワイキキからホノルル空港のどちらかを利用します。今回はホノルル空港からワイキキはレンタカーを利用したので、帰りに利用しました。帰りの空港からの出発時間を入力しておけば、予約確定のメールにピックアップの時間が記載して有るので、自分で空港に向かう時間などを計算しなくて済むので便利です。毎回時間通りに迎えが来てくれるので安心ですよー。

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Packages: ワイキキ→空港
Attended as: Couples
Posted on: 2017/07/29
Activity Date: 2017/07/05

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Fun Hawaii 楽しいハワイ

Reviewed by: みぃー

Airport transfer
It was to Hawaiian Airlines, but the drop-off point was a bit unclear. However, it was within an acceptable range...!

I think it was good that they drove safely!

空港までの送迎
ハワイアン航空までだったのですが、降ろしてもらったところがわかりにくかったのですが、仕方ないかなというくらい、、、許容範囲でした!

安全運転で良かったと思います!

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Packages: ワイキキ→空港
Attended as: Solo Travelers
Posted on: 2017/07/29
Activity Date: 2017/07/26

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I always use it. いつも利用しています

Reviewed by: ハワイ好き

The guides and drivers may only speak English, but it is not particularly inconvenient. They are very kind.

案内の方、ドライバーさんともに英語しか話せないこともありますが、特に不便はありません。とても親切です。

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Packages: ワイキキ→空港
Attended as: Families
Posted on: 2017/07/29
Activity Date: 2017/07/04

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The driver has a great vibe! 運転手さんのノリが良い♪

Reviewed by: なちゃんぐ

I arrived at Honolulu Airport on a domestic flight from the Big Island at a somewhat awkward time in the evening, so I wasn't sure where to meet and ended up searching for about 15 minutes. However, I managed to find the person in the yellow aloha shirt and was able to board safely. (They didn't have a sign, so I had to approach them.) There were just the two of us in a medium-sized bus, and we were taken directly to our hotel. The driver was a very cheerful American who spoke English, Japanese, and Korean, and we had a great time chatting in the car! I hope to see them again. I will use this service again!

ハワイ島から国内線で夕方の中途半端な時間にホノルル空港に到着したため、待ち合わせ場所がよくわからず15分くらい探してしまいましたが、黄色のアロハシャツの方をなんとか見つけ無事に乗車できました。(プレートは持っておらずこちらから話しかけないとダメでした。)中くらいのバスに私たち2人だけで直でホテルへ送っていただき、運転手さんも英語・日本語・韓国語を話せるとても陽気なアメリカ人の方で、車内でずっと楽しくおしゃべりしました♪またお会いしたいな〜と思うくらいです。また利用します!

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Packages: 空港→ワイキキ
Attended as: Couples
Posted on: 2017/07/28
Activity Date: 2017/07/09

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I always use it. いつも利用。

Reviewed by: GINGIN

This time, I booked a flight to the Big Island of Hawaii departing at 9:30 AM, but it seems there are few people who can go to the airport at that time, so the meeting time in front of the hotel ended up being at 6:00 AM. I arrived around 6:30, and it was quite difficult to pass the time inside the airport.

今回は朝9:30発の飛行機でハワイ島に行くために予約したが、この時間帯に空港に行かれれる人が少ないようで、ホテル前の集合時間がなんと早朝の6:00になってしまい、6時30頃には到着。空港内での時間つぶしが大変でした。

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Packages: ワイキキ→空港
Attended as: Solo Travelers
Posted on: 2017/07/24
Activity Date: 2017/07/02

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

As expected. 予想通り

Reviewed by: ゆっぺんぺん

The area around Waikiki has many one-way streets, so it's helpful that they drop you off at the hotel entrance, but it took a long time to get to the hotel in the back because of the detours. Since it was a hostel near Kuhio Beach, I was prepared for it to be the last stop, but I thought it would be nice if we could arrive a bit earlier to save some time.

ワイキキ周辺は一方通行が多いので、ホテルの入り口まで送って下さるのは助かるのですが、裏手のホテルに行くのに遠回り遠回りで時間がかかっていました。
クヒオビーチ付近のホステルだったので最後になるのは覚悟していましたが、もう少し早くつけると時間的ロスも少ないのになと思いました。

  • クヒオビーチからのダイヤモンドヘッド

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Packages: 空港→ワイキキ
Attended as: Solo Travelers
Posted on: 2017/07/24
Activity Date: 2017/07/12

Maui Lei Greeting Service at Kahului Airport - Hawaiian Floral Necklace & More

Lei greetings

Reviewed by: Scott

The young lady who gave my wife the Lei was very pleasant and even knew where to pick up our rental car.

Reply from activity provider

Aloha Scott! Thank you for writing us a review, and we are so happy to have brought you and Carrie a pleasant and smooth experience! We sincerely hope that you made many lovely memories during your visit and that you will come back again some day! Mahalo!

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Packages: Classic Orchid Lei
Attended as: Couples
Posted on: 2017/07/24
Activity Date: 2017/07/21

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was sufficient. 十分でした

Reviewed by: 14da

I used the round-trip service. When I arrived at the airport and went to the Roberts Hawaii booth, there was a Japanese-speaking staff member who quickly guided me to the shuttle bus. The female driver didn't seem to speak Japanese, so she remained silent all the way to the hotel, but I felt there was no waiting time and the driving was smooth and safe.

For the return trip, I only waited about 7 minutes for the pickup at the hotel. There was said to be traffic, but I felt reassured as we arrived at the airport with plenty of time to spare. The air conditioning in the vehicle was effective, so I felt it was necessary to have a light jacket.

On the outbound trip, I was even given a shell necklace, and I think there are no issues at all if you're simply requesting transportation between the airport and Waikiki. If I have the chance again, I would consider using this service.

One thing to be careful about is that since I used Hawaiian Airlines this time, I was dropped off at their entrance for the return trip. However, the baggage check for flights to the Hawaiian Islands and the mainland U.S. was right in front, while the baggage check for international flights, including Japan, was a bit further back (to the left) from where I was dropped off. In the end, I ended up wandering around and had to ask a staff member in English, so I can't help but think it would have been clearer if they had just mentioned it from the start.

I didn't pay any extra tip since it was included.

往復利用しました。
空港についてロバーツハワイのブースに行くと、日本語スタッフがいたのですぐにシャトルバスまで案内してもらいました。ドライバーの女性は日本語は話せないようでホテルまでは終始無言でしたが、待ち時間も無く安全運転でスムーズに感じました。
復路でのホテルへのお迎えも7分ぐらいしか待ちませんでした。渋滞してたそうですし、空港にもかなり余裕を持って着けたので安心でした。車内は冷房が効いていたので、羽織りものは必須だと感じました。
往路では貝殻のネックレスもかけていただきましたし、単に空港⇔ワイキキ間の送迎を頼むのなら全く問題無いと思います。もしまた機会があったらお願いすると思います。

1点だけ気をつけるとしたら、今回ハワイアン航空を利用したので復路ではそちらの入口で降ろして貰ったのですが、ハワイ諸島やアメリカ本土行きの手荷物預かり所が正面にあり、日本含む諸外国の手荷物預かり所は降ろして貰った所より若干奥(左側)に進まないといけませんでした。結局ウロウロしたあげく係員に英語で質問するハメになったので、最初から一声かけてくれれば分かりやすかったのに〜と思わないでもないです。

チップは込みとのことなので特段払いませんでした。

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Packages: 空港→ワイキキ
Attended as: Friends
Posted on: 2017/07/24
Activity Date: 2017/07/19

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The feeling of being transported. 運搬された感じ

Reviewed by: marcy

The expression "silent driver" was spot on. It was neither good nor bad, neither kind nor unkind. It felt like being transported from point A to point B.

「無口な運転手」という表現がピッタリでした。
良くもなく、悪くもなく、親切でも不親切でもない。
A地点からB地点まで運搬された感じ。

  • さよならハワイ

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Packages: ワイキキ→空港
Attended as: Couples
Posted on: 2017/07/24
Activity Date: 2017/06/30

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was good. 良かったです。

Reviewed by: パンやま

I waited a little at the airport, but there were no particular issues with the transfer to the hotel. If I have the chance, I would appreciate it again!

空港で少し待ちましたが、特に問題なくホテルまで送迎していただきました。機会がありましたらまたよろしくお願いします!

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Packages: ワイキキ→空港
Attended as: Couples
Posted on: 2017/07/22
Activity Date: 2017/06/26

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was comfortable. 快適でした

Reviewed by: Yochansan

Last time, I had to wait quite a bit at the airport, but this time they were punctual for the pickup and provided a comfortable ride. The driving was careful and pleasant. I would like to use their service again.

前回は空港でかなり待ちましたが、今回はピックアップの時間に正確で快適に送っていただきました。運転も丁寧でしたし快適でした。また利用したいと思います。

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Packages: 空港→ワイキキ
Attended as: Couples
Posted on: 2017/07/21
Activity Date: 2017/07/13

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was comfortable. 快適でした

Reviewed by: Yochansan

The pickup was on time and I was comfortably taken to the airport. The driving was careful and pleasant. I would like to use this service again.

ピックアップの時間に正確で快適に空港まで送っていただきました。運転も丁寧でしたし快適でした。また利用したいと思います。

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Packages: ワイキキ→空港
Attended as: Couples
Posted on: 2017/07/21
Activity Date: 2017/07/17

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Early pickup before the scheduled time. 時間より早めのピックアップ

Reviewed by: toto

I used the service for both going and returning from the hotel to the airport. The shuttle arrived 5 minutes before the scheduled pickup time of 7:00 AM. I was at the meeting point 10 minutes early, so I was picked up right away and we departed! It was a comfortable journey. I would like to use it again!

行きも利用し、帰りのホテル→空港も利用しました。
早朝(7:00)のピックアップ時間だったのですが、5分前にはシャトルが到着。
10分前には集合茶所にいたので、即ピックアップしてもらい、出発!
快適な移動でした。また利用したいです!

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Packages: ワイキキ→空港
Attended as: Solo Travelers
Posted on: 2017/07/20
Activity Date: 2017/07/14

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was comfortable. 快適でした

Reviewed by: toto

I used it from the airport to the hotel. After arriving, there was almost no waiting time before departure. It was very smooth and comfortable. The female driver provided a tour guide in English. I would like to use it again.

空港→ホテルで利用しました。到着後、ほとんど待ち時間もなく出発。
とてもスムーズで快適でした。
ドライバーの女性の、英語での観光案内付きでした^^
また利用したいです。

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Packages: 空港→ワイキキ
Attended as: Solo Travelers
Posted on: 2017/07/20
Activity Date: 2017/07/11

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

They were on time and kind. 時間どおりで親切でした

Reviewed by: ハワイノトリコ

I was worried about the language barrier, but I decided to go with this option since the infant fee barely applied. Surprisingly, they were on time (actually, even a bit early, just like in Japan!) and the driver was kind, which was great. There were only six of us on the bus. The price was reasonable, so I would like to use this service again.

日本語が通じず心配でしたが、乳幼児料金がギリギリかからないのでこちらに決めました。
意外にも時間どおりで(むしろ十分前でまるで日本みたい!)ドライバーさんも親切でよかったです。
バスも私たち6人だけでした。
価格も手頃なのでまた利用したいです。

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Packages: ワイキキ→空港
Attended as: Families
Posted on: 2017/07/18
Activity Date: 2017/07/13

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Affordable shuttle service between Honolulu Airport and hotels by Roberts Hawaii. ホノルル空港ホテル間 格安送迎シャトルサービス by ロバーツハワイ

Reviewed by: ドラゴン・パパ

The return bus was not the usual white vehicle like the escort car, but a nice-looking one, and it was great that the driver could speak Japanese.

帰りのバスはいつもの護送車のような白い車体でなくキレイな車体で、運転手さんも日本語が話せて良かったです。

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Packages: ワイキキ→空港
Attended as: Couples
Posted on: 2017/07/18
Activity Date: 2017/07/15