Reviewed by: jiji
The flight arrived at Honolulu Airport as scheduled, but the arrival wing's finger deck was malfunctioning, preventing access to the airplane door. As a result, they had to work on bringing the plane closer to the finger deck, which caused us to miss our pickup reservation time by over an hour. However, when we went to the group exit counter, they guided us to the bus as if nothing had happened, and we were able to arrive at the hotel safely. It was reassuring that they spoke Japanese at the counter.
ホノルル空港には、予定通りに飛行機は到着したが、到着ウイングのフィンガーデッキが調子悪くて、飛行機のドアーに接近できないので、なんと飛行機がフィンガーデッキに接近する作業をして、そんなこんなで1時間以上ピックアップの予約時間を過ぎてしまったが、団体出口のカウンターに行くと、何事もなかったように、バスに案内してくれて無事ホテルに到着できました。カウンターでは、日本語も通じて安心出来ました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/01/13 |
| Activity Date: | 2017/12/22 |
Reviewed by: Laura
Very happy with the service, all the staff very friendly, the bus very comfortable and the couple of times I used the service they always on time!!! Thank you!!!
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/13 |
| Activity Date: | 2017/12/23 |
Reviewed by: Laura
Excellent service, very friendly, always on time. Transportation buses really comfortable.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/13 |
| Activity Date: | 2017/12/19 |
Reviewed by: HACI
On the outbound trip, I used HIS's service, but for the return trip, I used this service because it was outside of their operating hours. My flight was at 09:30 am, so the pickup was at 06:00 (the hotel was the Kapilani Hotel at the far end of Waikiki. There were four groups picked up from there). Since Scoot's check-in was three hours prior, there were no timing issues, and I was able to check in and pass through security with minimal wait time at the airport.
往路はHISのサービスを利用しましたが、復路は対応時間外のためこちらのサービスを利用。
フライトが09:30amのため、迎えが06:00でした(ホテルはワイキキ一番端のカピオラニホテル。そこから4組ピックアップでした)。
Scootのチェックインは3時間前からでしたので、時間的には問題なく、逆に空港で待ち時間少なくチェックイン、セキュリティーゲート通過できました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/13 |
| Activity Date: | 2017/12/25 |
Reviewed by: みーみ
I was late for the pickup time, and when I was asked for the airline to be dropped off near the check-in counter, I said "Scoot," but they looked at me as if they didn't know what that was.
Since they are in this line of work, I wish they would at least be aware of that much.
迎え時間には遅れ、チェックインカウンターの近い場所で降ろす為に
航空会社を聞かれたが、「スクート」といったら知らない、みたいな顔を
された。
この業務をやってるんだから、それくらい把握しておいてほしい。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/11 |
| Activity Date: | 2018/01/08 |
Reviewed by: Chie
We used this service for a family trip during the New Year holidays (5 adults). We had a lot of luggage, including golf bags and suitcases, but Roberts Hawaii included golf bags within the allowance of two pieces per person, which was very helpful. I researched other companies as well, but many charged extra for large items like golf bags and surfboards. I recommend this service for those with large luggage. The driver was also very cheerful and kind. However, the pickup time for our return was about 20 minutes late, which made me a bit anxious, but we made it to the flight without any issues, so that was good. Overall, everything went smoothly, and I would like to use this service again next time.
年末年始の家族旅行(大人5名)で利用しました。
ゴルフバッグ、スーツケースと荷物が多かったのですが、ロバーツハワイさんは、料金内の一人2個までの範囲内にゴルフバッグも含まれるのでとても助かりました。他社もいろいろ調べましたが、ゴルフバッグやサーフボードなど大型荷物は別途料金がかかるところが多かったです。
大きい荷物がある方にはオススメです。ドライバーさんもとても明るく親切な方でした。
ただ、帰りのピックアップの時間は20分ほど遅れてきたので、少しハラハラしましたが、問題なく飛行機に間に合ったので良かったです。全体的には問題なく、また次回も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2018/01/10 |
| Activity Date: | 2018/01/06 |
Reviewed by: おかん
This time, we arrived five minutes late, but it was within expectations, and we made it just fine. Our family of four was picked up first, followed by three other pickups—one person, one person, and three people—before heading to the airport. It didn't take much time, and we were sent to the airport without any stress. I would like to request this service again.
今回は到着が5分遅れでしたが、まぁ想定内でちゃんと来られました。うちの家族4人が初めで、その後は3件ほど1人、1人、3人とピックアップしてから空港へ。
さほど時間もかからずストレスなく空港まで送っていただきました。
またお願いしたく思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2018/01/09 |
| Activity Date: | 2018/01/06 |
Reviewed by: ちびたん
I entered Honolulu Airport via the Big Island, and there is a baggage claim counter, so it's reassuring. It's also cheaper than taking a taxi for two people, which is great.
ハワイ島経由でホノルル空港に入りましたが、バゲージクレイムにカウンターがありますので安心です。2人でもタクシーよりも安いのでいいですよ。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/01/08 |
| Activity Date: | 2018/01/03 |
Reviewed by: PICASOO UK
One family member arrived late, so I hurriedly made arrangements. My brother, who is not good at English, was able to join us safely. I would like to repeat this experience.
家族が一人遅れてきたので、慌てて手配しました。英語な苦手な弟でしたが、無事に私達と合流することができました。またリピートしたいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2018/01/08 |
| Activity Date: | 2016/11/18 |
Reviewed by: ゆつこ
The meeting place, meeting time, and waiting time were all fine. There were only a few hotels to visit, so I was very satisfied that we arrived without any frustration. However, when I tried to book the return trip (from the hotel to the airport) on-site, it was marked as "sold out," possibly because I was trying to book it two days in advance. It was my fault for booking late, but if they could accept reservations a little closer to the time, I would have given it five stars. I would like to use this service again next time.
集合場所・集合時間・待ち時間ともに問題なかったです。
周るホテル数も少なくてイライラすることもなくホテルに着けて大満足でした。
ただ、現地で帰り(ホテル→空港)を予約しようとしたら、前々日だったためか「販売終了」でした。
遅く予約した私が悪いのですが、もう少し直前まで受け付けていただけたら☆5つでした。
次の機会にはまた利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/08 |
| Activity Date: | 2017/12/11 |
Reviewed by: どてかぼ
It was a shared bus, so I felt it was just like that. The driver was a cheerful person, and I had fun in a Hawaiian way. We went around several hotels, and there was someone who was late for the meeting. We took a detour and arrived at the airport. Since we had plenty of time at the airport, I was able to do some last-minute shopping.
乗り合わせバスだったので、そんなものかなぁって感じです。 運転手が陽気な方で、ハワイっぽく私は楽しかった❤いくつかのホテルを回り、乗り合わせで… 待ち合わせに遅れた方がいた。遠回りして空港へ着。空港の到着時間は余裕があったので、空港で最後の買い物が出来ました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2018/01/06 |
| Activity Date: | 2017/12/11 |
Reviewed by: りんりん
When I exited, it said to turn left, but there wasn't really a counter or anything. There were two young men with something like luggage carts, but both of them were on their phones, so I thought they might be from the same company based on their uniforms, but it was hard to approach them. I wondered if they were from a different place and ended up wandering around for a while. In the end, I asked a woman who was speaking to someone who hadn't made a reservation, and she took me to the two men, so I thought, "So this is where I was supposed to go." After that, everything went smoothly, but since it was my first time, I felt it would be better if it were a bit clearer.
出口を出て左となってましたが、特にカウンターなどがある訳ではなかったです。
荷物を運ぶカートの様な物に若い男性が2人いましたが、2人とも携帯をやっていた状態だったのでユニフォーム的には同じ会社の人かとは思ったのですが声を掛けにくく、違う所の人かと思い暫くウロウロしてしまいました。
結局、その人達ではなく予約してない人に声を掛けている女性に聞いてみると、その2人組の所に連れて行かれたので、やっぱりココだったのかと思った感じでした。
その後は問題なくスムーズでしたが初めてだったので、もう少し分かりやすいと良いなというのが感想です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/01/06 |
| Activity Date: | 2017/12/16 |
Reviewed by: カポレイ
The drivers are kind and smooth, and I use this service every time. I would like to use it again next time as well.
ドライバーさんも 親切でスムーズですし、 毎回 利用しています。また 次回も 利用したいとは思っています。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/06 |
| Activity Date: | 2018/01/03 |
Reviewed by: Yu-pin
Since it was a trip with my sister, taking a taxi would have been expensive, so I made a reservation here. Initially, I thought about booking directly through the Roberts Hawaii website, but I had difficulty entering information due to some glitch on the site. When I checked here, I found the same price, and since I could use points as well, I decided to book here. The pickup for the return was a little over 10 minutes late, so I was a bit nervous, haha.
妹と二人旅でしたので、タクシーだと高くつくためこちらを予約。当初ロバーツハワイのサイトから直接予約をしようと思いましたが、サイトに入力していると、サイトのズレ?か何かで入力し難く、こちらを覗いたら同じ金額で出ていたので、ポイントも使えるし…と思い、こちらで予約しました。
帰りのピックアップが10分少し遅れてバスが来たので、少しドキドキしました笑
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2018/01/06 |
| Activity Date: | 2018/01/03 |
Reviewed by: 花うさぎ
I found a staff member and when I spoke to them, they put a shell lei around my neck. My husband was able to smoke until other guests arrived, which was nice since we had plenty of time.
スタッフの方を見つけ、声をかけると貝殻のレイをかけてくれました。
主人が、他のお客さんが来るまでタバコを吸え、
時間的にも余裕があり良かったです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/01/06 |
| Activity Date: | 2017/12/29 |
Reviewed by: 164-165
Since it was early in the morning, I considered whether to take a taxi or not, but I had used Veltra a few times, so I made a reservation in advance from Japan. On the day of travel, I was picked up on time, arrived at the airport early, and was able to board the plane without any issues.
朝早いのでタクシーと何方が良いか考えましたが、何回かベルトラを利用していましたので、日本から事前に申し込みしました。当日は時間通りにピックアップしてもらい、早めに空港へ到着し、問題なく飛行機に乗ることができました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/01/05 |
| Activity Date: | 2017/11/23 |
Reviewed by: 164-165
Since it was early in the morning, I considered whether to take a taxi or not, but I had used Veltra several times, so I made a reservation in advance from Japan. On the day of the trip, I was picked up on time, arrived at the airport early, and was able to board the plane without any issues.
朝早いのでタクシーと何方が良いか考えましたが、何回かベルトラを利用していましたので、日本から事前に申し込みしました。当日は時間通りにピックアップしてもらい、早めに空港へ到着し、問題なく飛行機に乗ることができました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/01/05 |
| Activity Date: | 2017/11/23 |
Reviewed by: clownsy
I'm sorry. I don't think I was able to get on the right one. When I showed my voucher to someone nearby, there was a bus that took me. I never thought it would be a different bus. I was safely taken to my hotel, but I really didn't expect it to be a different bus.
すいません。たぶん、こちらには乗れてないと思います。近くにいた人にバウチャーを見せたところ、乗せてくれたバスがありました。まさか、違うバスとは思わず。無事ホテルまで送ってもらえましたが、まさか、違うバスとは思いませんでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2018/01/04 |
| Activity Date: | 2017/12/28 |
Reviewed by: aya
The specified time was provided, and the pickup location was easy to understand, allowing for a smooth transfer. However, I’m not sure if it was due to the season or if it’s always like this, but it took quite a while to check in at the airport. I personally had no problem with it, but for those who want to spend more time at the airport, I think it would be a good idea to discuss the specified time.
時間の指定もしていただき、送迎場所もわかりやすく、スムーズに移動できました。しかし時期的?なのかいつも?なのか分かりませんが、空港でチェックインにかなり時間を取られました。私はそれでも全然問題ありませんでしたが、空港でゆっくり過ごしたい方は、指定していただいた時間について相談してみるのがいいかと思います。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/03 |
Reviewed by: aya
The staff at the airport were waiting for me. I was a bit anxious since I was traveling alone, but they quickly recognized me and guided me to where the car was. Once everyone had gathered, they provided the transfer. It was great to be able to move without any loss of time.
空港で係の方が待っててくださいます。ひとり旅なので不安ではありましたが、すぐわかり車があるとことまでご案内いただき、人数がまとまった段階で送迎していただけました。時間のロスなく移動ができてよかったです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/03 |
| Activity Date: | 2017/11/25 |
Reviewed by: tabi56
I used a shuttle service from Honolulu Airport (Inter-Island Terminal) to Waikiki (Outrigger Reef Waikiki Beach Resort) after my flight from the Big Island. It was my first time at the Inter-Island Terminal, and the meeting point with the staff was hard to find, which caused some hassle. All my fellow passengers were foreigners, and both the staff and the driver spoke only English, making it feel like I was traveling outside of Hawaii. Additionally, we made stops at other terminals, which took quite a bit of time to reach Waikiki. The worst part was that we encountered a downpour during the trip, and the seat I was sitting in was leaking, so I ended up getting wet. I think it was all just bad luck, but I wonder what my next experience will be like.
ハワイ島からの便でホノルル空港(インターアイランドターミナル)からワイキキ(アウトリガー・リーフ・ワイキキ・ビーチ・リゾート)への送迎利用でした。インターアイランドターミナルは初めてで係員さんとの待ち合わせ場所も分かりづらく、手間取りました。同乗者はすべて異邦人で係員・ドライバーさんも英語のみで、ハワイ以外の海外旅行状態でした。また他のターミナルへ立ち寄りワイキキまで結構時間がかかりました。最悪は道中スコールに遭い、座っていた席が雨漏りしており、濡れてしまいました。全てたまたまだと思いますが、次回は?です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/01/03 |
| Activity Date: | 2017/04/28 |
Reviewed by: kazo
It's a shuttle service that you can ride with peace of mind. Since I always stay at the Ilikai Hotel, I get dropped off first.
安心して乗ることができるシャトルサービスです。 いつもイリカイホテルなので1番におろしてもらえます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2018/01/03 |
| Activity Date: | 2017/12/05 |
Reviewed by: Norman Weiler
Excellent, dependable service. I highly recommend them!
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/01/02 |
| Activity Date: | 2017/12/30 |
Reviewed by: Kerri C
Speedi shuttle was there when our plane arrived. Smooth and friendly transport home. Would use them again!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel - Shared Service |
| Attended as: | Couples |
| Posted on: | 2018/01/02 |
| Activity Date: | 2017/12/30 |
Reviewed by: Melinda
On time and comfortable. No stress and easy to use
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/01 |
| Activity Date: | 2017/12/10 |
Reviewed by: Melinda
Easy and comfortable to use. No stress with competent drivers
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/01 |
| Activity Date: | 2017/12/06 |
Reviewed by: caldivergirl
Very polite, on time, smooth delivery to the airport
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/01 |
| Activity Date: | 2017/12/28 |
Reviewed by: さいみ
I had some anxiety, but I was safely picked up and dropped off. Since the departure doesn't happen until a few people gather, I think those in a hurry should consider not using this service.
不安がありましたが、無事に送迎していただきました。何人か集まるまで出発しないため、急がれる方は、利用しない方がいいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2017/12/30 |
| Activity Date: | 2017/12/06 |
Reviewed by: イルカだいすき
I had planned to enjoy the day with a flight arriving around 8:00 AM, but I ended up waiting over an hour for the shuttle. Those who arrived later were guided first. I won't be using this service again.
朝8:00頃着の便で1日楽しもうと計画していたのに、シャトル待ちが1時間以上。後から着いた方が先に案内される。もう利用しません
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/30 |
| Activity Date: | 2017/12/08 |
Reviewed by: Makiko
My husband forgot his wallet on the plane so we had to make the driver wait. But there was absolutely no fuss. Both ways we were the only clients. Our driver was excellent and he gave us some excellent pointers on the island along the way!
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/12/29 |
| Activity Date: | 2017/12/26 |
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