Reviewed by: ももこ
It's helpful that the pickup and drop-off are smooth with almost no unnecessary waiting time. The driver is also a kind person. The air conditioning in the car is quite strong, so it might be a good idea to bring something to wear over.
無駄な待ち時間もほとんどなくスムーズに送迎してもらえるので助かります。
運転手さんも親切な方です。
車内の冷房がきつめなので羽織るものを持っていた方がいいかもしれないです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2018/07/18 |
| Activity Date: | 2018/01/04 |
Reviewed by: ゆうこりん
The airport to hotel transfer was very smooth. On the return trip, they easily loaded my heavy suitcase. They dropped me off near the airline counter and carefully handled my luggage while seeing me off.
I truly felt at ease. I plan to use this service again next time. Thank you very much.
空港~ホテル の送迎! とってもスムーズでした。
帰りは、重たくなったトランクも軽々と積み込んで頂きました。
航空会社のカウンター近く迄送って下さり荷物も丁寧に下して
見送ってもらいました。
本当に安心出来ます。次もお願いしようと思います。
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/07/15 |
| Activity Date: | 2018/07/12 |
Reviewed by: パイン
As soon as I got off the plane and arrived at the baggage area, the tour representative was waiting for me. It was really easy to get to the hotel!
飛行機から降りて来てバゲージの場所で、すぐにツアーの方が待って居てくれました(#^.^#)
本当に楽にホテルまで行けました!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/07/15 |
| Activity Date: | 2018/07/12 |
Reviewed by: まめぞう
I was able to meet with the driver right away, which was reassuring. However, since it was a shared ride, I had to wait about 30 minutes for other passengers. It's better to allow some extra time.
すぐ担当ドライバーさんとあえて、不安なくてよかってです。ただ、乗り合いなので他のお客さんを30分くらい待ちました。時間には余裕をもっておいたほうがいいですね
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/07/15 |
| Activity Date: | 2018/07/11 |
Reviewed by: Yu♥︎
The reviews were good, and it was the cheapest option I found, so I made a reservation! I think they had a sign at the airport, but I was a bit confused. However, a staff member who spoke Japanese helped me, and I was able to board right away. There were only three groups, including us, so the transfer to the hotel was very smooth, and I was very satisfied. I would like to make a reservation again next time.
口コミも良く、調べた中で1番安かったので予約しました!
空港で看板は持ってたと思いますがよく分からず戸惑いましたが
日本語が分かるスタッフさんに教えてもらいすぐに乗ることができました。
私たち含め3組しかいなかったのでホテルまでとてもスムーズに送って頂き、とても満足でした。また次回も予約したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ザ・カハラ・ホテル&リゾート |
| Attended as: | Couples |
| Posted on: | 2018/07/14 |
| Activity Date: | 2018/06/21 |
Reviewed by: こんこん
It was a shuttle bus that could accommodate about 10 people both to and from the airport. I think it would be convenient for travelers who do not have airport hotel transfers.
行きも帰りも10人程度乗れるシャトルバスでした。空港ホテル間の送迎がない旅行の方は便利に使えると思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/07/13 |
| Activity Date: | 2018/07/08 |
Reviewed by: Bill Baker
Travelers were met at the gate on schedule and welcomed with the appropriate flower lei. Greeter was courteous, friendly and professional. Very well done. Would recommend this service to anyone looking to welcome fliers to Hawaii. Keep up the good work!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families with Young Children |
| Posted on: | 2018/07/07 |
| Activity Date: | 2018/07/02 |
Reviewed by: Ryu
Since it was a special trip to Hawaii, I thought I would ask for a proper welcome. I made the reservation secretly for my wife, so I was a bit worried, but as we passed through the immigration gate, we saw a typical Hawaiian lady standing there with a sign.
Since I had requested it in my wife's name in advance, she was surprised to see it. "My name is written on it!?" The surprise was a success.
It seems that this kind of service has become rare in recent years, as we were the only ones requesting it. They kindly took our commemorative photos, and we are grateful for the warm welcome.
Additionally, they drove us to the rental car waiting area since we were unfamiliar with the location. I tried to give a tip, but unfortunately, they wouldn’t accept it. (Both of us are very thankful.)
This service, which includes receiving fresh flowers, is not expensive at all. I absolutely recommend it for anyone considering a surprise. The satisfaction exceeds the price. I returned the lei to the ocean on our last day. (If you sprinkle some water on it, it lasts quite a while.)
せっかくのハワイ旅行なので、ちゃんと歓迎をしてもらおうと思いお願いしました。
妻には内緒で予約しておいたので、何かあったら心配でしたが、入管ゲートをうんざりしながら抜けて
前に進むといかにもなハワイアンマダムがプレートを持って立っていました。
あらかじめ妻の名前でお願いしていたので、気づいた妻はビックリ
「私の名前が書いてある!?」
サプライズ成功です。
近年では珍しくなってしまったようで、我々しかサービスを依頼していないようでしたが
記念写真も快く受けてくれ、歓待していただき感謝しています。
また、その後に場所に不慣れな我々のために、レンタカーの待合所まで送ってもらいました。
チップをお渡ししたのですが、残念ながら受け取ってくれませんでした。(夫婦共々感謝しています)
このサービス、生花を貰えることもあり、高いとは思いません。
サプライズをお考えの方には、絶対にオススメです。価格以上の満足です。
頂いたレイは最終日に海へお返ししました。(水をかけてあげれば結構長持ちします)
| Rating: | |
|---|---|
| Packages: | オーキッド・レイ |
| Attended as: | Couples |
| Posted on: | 2018/07/06 |
| Activity Date: | 2018/06/27 |
Reviewed by: EMH
This time we used it for family purposes, but it might have been cheaper to use a taxi. $16 per person was a bit on the high side. With a taxi, it would be about half that price.
今回は家族利用だったのですが、タクシーを利用した方が安かったかもしれません。
一人$16は少し料金高めでした。
タクシーなら半額ぐらいでいけます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2018/07/06 |
| Activity Date: | 2018/07/02 |
Reviewed by: Bebe
The location was easy to find, and the service was very friendly. The prices were reasonable, and it was really great!!! I plan to use it again.
場所もわかりやすく、親切な対応でした^ ^
金額もリーズナブルでとてもよかったです!!!
また利用しようと思います^ ^
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/07/04 |
| Activity Date: | 2018/06/30 |
Reviewed by: しんのすけ
- This was my first time researching and applying online by myself.
- To be honest, I wasn't sure which company I could trust, so I chose Veltra, which was at the top, but I had some concerns.
- However, right after applying, they pointed out a mistake I made, and their detailed follow-up eased my initial worries.
- My biggest concern after arriving at Inoue Airport was not knowing where the pickup location was or what to do if no one showed up, but when I asked someone around, I quickly found the tour desk and felt reassured.
- The person who guided me seemed to have Japanese relatives, and while I was talking to them, they escorted me to the vehicle. They were very friendly, which was great.
- In conclusion, I realized that there was much less to worry about than I thought, so I definitely plan to use this service again when I come to Hawaii next year.
・自分でインターネットで調べて申し込みをしたのは初めてでした。
・正直言ってどの業者が信用できるのかわからなくて上の方にあったベルトラさんを選択したが、不安はあった。
・しかし申し込みの直後にこちらのミスを指摘して頂いたり、その後の細かなフォローで当初の不安は薄らいだ。
・イノウエ空港に到着してからの最大の不安はピックアップ場所がわからないとか、来なかったらとかありましたが、その辺の人に聞いたらすぐにツアーデスクがわかり安心できた。
・案内してくださった方もお身内に日本人がいるらしく、そんな話をうかがいながら乗り物まで案内していただきました。とても気さくな方で良かったです。
・結論としては思ったよりも全然心配ないので、来年ハワイに来るときにも必ず使おうと思いました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/07/03 |
| Activity Date: | 2018/06/30 |
Reviewed by: Nancy
It was a wonderful way to start our vacation. The girl was so sweet and nice. Thank you!!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2018/06/29 |
| Activity Date: | 2018/06/20 |
Reviewed by: Virginia / Missouri
We were greeted by a very nice man with a big smile.
We arrived a little early, He was wIting for us.
Would recommend this company to any one thinking about a lei greeting.
Aloha Virginia! Thank you for your review and that awesome view of the Kīlauea Lighthouse! We hope you had a wonderful vacation, and we hope to serve you again in the near future. Mahalo!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Friends |
| Posted on: | 2018/06/29 |
| Activity Date: | 2018/06/12 |
Reviewed by: Sandra
This special lei welcome made our arrival in Hawaii that much more special!! I would encourage it!! The orchid leis were beautiful!!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2018/06/26 |
| Activity Date: | 2018/06/23 |
Reviewed by: Saikon
When I arrived at the airport and stepped out of the arrival lobby to stop by the restroom, I noticed someone calling my name. I confirmed my name, and it was fine not to show the voucher or anything. After that, I was happy to receive a shell necklace.
I waited for about 15 minutes on a bench outside, but it wasn't too much of a hassle. I was a bit anxious about whether I needed to give a tip when getting on, but since others weren't giving tips and we only had small bags, we loaded them ourselves. However, for the return shuttle, they explicitly asked for a tip, so it seems better to have some ready to give quickly.
空港に着いて到着ロビーからでてトイレに寄っていたら係りの人に、名前を呼ばれてるのに気づきました。名前を確認してバウチャー等は見せなくても大丈夫でした。
そのあと貝殻の首飾りをかけてもらって嬉しかったです。
15分程度、外のベンチで待たされましたが、そんなに苦じゃなかったです。
乗るときにチップいるのかな?と不安でしたが、ほかの人は渡してなかったし、自分たちは小さな荷物だけだったので、自分達で、載せました。
しかし、帰りのシャトルの場合は露骨に要求されたのでサクッと出せるように用意しておいた方がいいみたい。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/06/25 |
| Activity Date: | 2018/06/19 |
Reviewed by: Yumm
It's been 30 minutes since I picked up my luggage at the airport and met the staff from Roberts Hawaii. I'm still waiting at the airport. I feel like asking when we're departing for Waikiki. I understand they want to pick up several people and transport us efficiently, but I've grown tired of waiting. The driver is unfriendly and hasn't provided any explanations. I've never experienced anything like this before. This is my first time using Roberts Hawaii, but I probably won't use them again.
空港で荷物を受け取って、ロバーツハワイのスタッフにであってから30分。
まだ、空港で待ってます。いつワイキキに出発するの?って感じです。
何人も拾って、満席で効率的に運びたいのでしょうがもう待ちくたびれました。ドライバーも愛想なくて、何の説明もないし。
今まで、こんなことなかったのに。
ロバーツハワイは初めての利用ですが、もう多分利用しません。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/06/24 |
| Activity Date: | 2018/03/23 |
Reviewed by: 匿名希望
I was picked up from various hotels, and I'm glad they arrived on time! When asked in English whether it's Japan Airlines or United Airlines, be sure to answer correctly, or you might be sent to the wrong one, so be careful! ⚠
色んなホテルからピックアップしていましたが、ちゃんと時間通りに到着できてよかったです!日本航空か、ユナイテッド航空か?と英語で聞かれるので、ちゃんと答えないと違う方に送られちゃうので注意⚠
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/06/24 |
| Activity Date: | 2018/06/22 |
Reviewed by: いちごの木
Mr. Roberts' staff is cheerful, making you feel like you've arrived in Hawaii. The prices are reasonable, but the wait time is a bit long. I will be visiting Hawaii again, so thank you in advance.
ロバーツさんのスタッフは明るく、ハワイに来たなあと感じます。
値段は妥当ですが、少し待ち時間が長いかな。またハワイにはいきますので、宜しくお願い致します。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/06/24 |
| Activity Date: | 2017/05/05 |
Reviewed by: 空の人
The pickup to boarding was smooth, but the waiting time in the airport parking lot was long. We had to wait nearly an hour until the seats were full before departing. It felt like a waste of time, and since the tour price is not much different from a taxi fare, I think I will use a taxi next time from the airport.
ピックアップから乗車まではスムーズでしたが、空港の駐車場での待ち時間の長いこと。座席が満席になるとやっと出発で、1時間近く待ちました。時間の無駄で、タクシー代とあまり変わらないツアー代金なので、次回空港からはタクシーを利用しようと思いました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/06/24 |
| Activity Date: | 2018/05/30 |
Reviewed by: ういさん
After passing through immigration, there is a reception area at the group exit. I was sent off with almost no waiting time. The driver was also very nice. I plan to use this service again next time.
イミグレ過ぎて団体出口出たところに受付有ります。ほとんど待ち時間なしで送ってもらえました。運転手さんもいい感じでした。次回もまた利用しようと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/06/22 |
| Activity Date: | 2018/06/14 |
Reviewed by: ういさん
The pickup time was accurate. The car has a logo, making it easy to identify. There is also plenty of space for luggage. They asked for the airline and dropped me off at a convenient location. I plan to use this service again next time.
ピックアップ時間は、正確でした。車にもロゴが入っているのでわかりやすいです。荷物を置くスペースも十分あります。航空会社を聞いてくれて分かりやすいところで卸してもらえました。次回も利用しようと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/06/22 |
| Activity Date: | 2018/06/19 |
Reviewed by: 匿名希望
The locals were familiar with Japanese people and tourists, making the hotel pick-up smooth and easy. The flexibility with time was also convenient.
現地の方が、日本人や観光慣れしていてスムーズに、ホテルに迎えました♪時間の融通も効くので便利です☆彡.。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/06/21 |
| Activity Date: | 2018/06/18 |
Reviewed by: えみちゃん
Honolulu Airport has very crowded immigration checks, and it takes quite a while to get outside after your flight arrives. Instead of getting tired looking for a bus or taxi, it's smoother to arrange for a shuttle service.
ホノルル空港は入国審査がとても混み合っていて、飛行機が着いてから外に出るまで結構な時間を要します。疲れてバスやタクシーを探すよりも、送迎を頼んでしまった方がスムーズです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2018/06/19 |
| Activity Date: | 2018/06/14 |
Reviewed by: パグのケン
The employees were talking among themselves, and the response to us was slow! The bus stopped to pick up passengers along the way, and I wasn't sure when it would depart!
従業員同士で話していてこちらへの対応が遅い❗️
途中で乗り合わせするためバスが止まりいつ出発するのかもよくわからなかった!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/06/19 |
| Activity Date: | 2018/06/16 |
Reviewed by: イワモママ
I was kindly assisted from the moment I was welcomed at the airport. The bus does not depart until it is full, so there is a bit of a wait, and it takes time as it stops at various hotels. If you're in a hurry, it might be better to use a taxi.
空港での出迎えから親切に対応して頂きました。バスが満席になるまで出発しないので、多少待ち時間がある事と色々なホテルを周るのでどうしても時間がかかります。せっかちな人は、タクシーを利用する方が良いかもしれません。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/06/18 |
| Activity Date: | 2018/06/15 |
Reviewed by: HITOMI
There was a slight confusion about the pickup location, but I had prepared to wait early, so it was fine! The bus arrived about 15 minutes before the scheduled pickup time without any delays, which made me feel very relieved. I was using it from Hilton Hawaiian Village, and most of the passengers boarded there, with only one additional person at the next hotel, so it was very smooth.
ピックアップ場所が少しだけ迷う部分はありましたが、早めに待機できるよう準備していたので大丈夫でした!
バスは遅れることなくピックアップ時間の15分ほど前に来てくれたので、とても安心して利用できました。
ヒルトンハワイアンビレッジからの利用でしたが、そこで乗る人がほとんどで、次のホテルで1名追加されただけでしたのでとてもスムーズでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2018/06/16 |
| Activity Date: | 2018/06/14 |
Reviewed by: りんた
During my first trip to Hawaii, I was excited and nervous, and I was welcomed by Robert, who is very fluent in Japanese. We had a great conversation while waiting, which made for a wonderful start to my stay. Thank you!
初めてのハワイでドキドキワクワクしている中、日本語がとても堪能なロバートさんが迎えてくれました。
待ち時間も楽しくお話させていただき、いい滞在スタートになりました。
ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2018/06/13 |
| Activity Date: | 2018/06/09 |
Reviewed by: ノンノまま
The pickup location was changed due to the parade. While that can't be helped, the driver was the worst. He didn't have a list, and even when I showed him the voucher, he didn't respond at all, which was terrible service. I was so frustrated that I had to complain before I could finally get on. To make matters worse, I was dropped off at the Hawaiian Airlines domestic terminal. Please make sure to convey my complaint to Robert Hawaii. I always felt safe with Veltra, but this time was disappointing.
パレードの影響でピックアップ場所が変更になりました。それは仕方ないのですがお迎えの運転手が最悪。リストも持っていないしバウチャーを見せても反応なく最悪の対応でした。ぶち切れてクレームを言ってやっと乗れました。オマケにハワイアン航空の国内便の所で降ろされました。しっかりロバートハワイにクレームをお伝え下さい。いつも、ベルトラさんなら安心していたのに。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/06/12 |
| Activity Date: | 2018/06/09 |
Reviewed by: Val E.
This was a surprise for my mom and daughter who had never been to Hawaii! It was super easy to order online. Everything went exactly how it was supposed to. It was easy to spot the person holding the sign with our names on it. Excellent job! My mom and daughter were surprised and happy! Thank you!
Val E.
Aloha Val! Your greeter, Alfred, was very ecstatic to have met both Carlie and Carla. He was such a happy camper to make things special for them, and we hope the vacation went well throughout. Mahalo, and we hope to serve you again in the new future!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2018/06/09 |
| Activity Date: | 2018/06/05 |
Reviewed by: figo
I was picked up at 7:30 from the Kahala Hotel for my flight at 12:10. It seems that the rotary at the Kahala Hotel had a weight restriction, so they came to pick me up right at the entrance of the rotary at 7:30. Along the way, we picked up two groups at hotels in Waikiki and arrived at the airport by 8:30.
12:10発の飛行機で7:30にカハラホテルピックアップでした
カハラホテルのロータリーは重量制限で入れなかったらしく、ロータリーの入口に7:30ちょうどに迎えに来てくれました
途中ワイキキのホテルで2組ほどピックアップして8:30には空港に着きました
| Rating: | |
|---|---|
| Packages: | ザ・カハラ・ホテル&リゾート→空港 |
| Attended as: | Couples |
| Posted on: | 2018/06/04 |
| Activity Date: | 2018/05/30 |
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An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for your review. We are glad that our greeter was able to surprise your wife! We hope you enjoyed your trip to Hawaii!
レビューありがとうございます。私たちの挨拶者はあなたの妻を驚かせて嬉しかったです!ハワイ旅行を楽しんだことを願っています!